Name: Extended Stay America Sacramento Vacaville
Address: 799 Orange Drive, Vacaville, 95687, US

4/10

Poor

26 Jul 2026

Aimee

Here's a polished version that reflects your experience while staying factual:
Unfortunately, my stay was very disappointing. The room didn't have real blankets, which made it uncomfortable for sleeping. I also felt uneasy checking in late at night, and as a woman traveling alone, I did not feel that the property was safe or welcoming.

The property was dirty both inside and outside, and there were essentially no amenities to speak of. The only positive part of my stay was that the staff was friendly and courteous.

Overall, I would not stay here again or recommend this hotel, especially for solo female travelers or anyone looking for a clean, comfortable, and well-maintained place to stay.

4/10

Poor

20 Jul 2026

Silas

Room smelled of raid. nothing was in room no paper towels no dishes. Guess you have to request them now.

Self

10/10

Exceptional

15 Jul 2026

Christina

It was great costumer service I’m Regina coming bsvk

Friends_and_family Family

2/10

Poor

30 Jun 2026

Kamani

The room was infested with roaches. Dead and alive ones. They were all over the room

Friends_and_family Family

2/10

Poor

29 Jun 2026

Danielle

The rooms were roach infested and the staff was terrible I was told they had a 100 dollar deposit to find out they don't take deposits so one of the employees tried to rob me I do not recommend this property unless you want to be robbed or have roaches in your breakfast or rats crawling on you while you sleep.

10/10

Exceptional

21 Jun 2026

Gabrielle

I had a corner room which made the interior seem a little more spacious. Everything functioned and was the perfect room for just myself. My only complaint was I would see an occasional bug crawling around the wall or floor. I realized that these bugs are native to this area and are very prevalent outside as well. I wouldn't expect the staff to keep every critter out of this facility.

Self

8/10

Excellent

21 Jun 2026

Darwin

Overall, the room was clean and comfortable. Spacious enough for two people. The kitchenette was useful and functional. Some of the odd things to note: The refrigerator had food remaining from the previous guest. The refrigerator door is hinged on the wrong side - meaning you had to grip the edge up against the wall to open the door. The cold water isolation valve under the bathroom sink was shut off. I had to open the valve to get the faucet to deliver cold water. For the price, this room was good.

Self

10/10

Exceptional

12 Jun 2026

Luis Fernando

was good

Partner

2/10

Poor

08 Jun 2026

Dawn

Upon check in it took an hour to get helped, so check in at 3 for which I arrived at 240 was not helped until 340… then told the room wasn’t ready due to other guests checking out late. Was not offered a discount for the inconvenience, was then told they would call when 530 came I finally called them and they said it was ready. No apology or discount offered for them not notifying me as we were waiting in the parking lot the entire time because the cops were all over the hotel. No one could tell us why. Actually, every night we stayed the hotel was flooded with police cars for various incidents… then our room was bare minimum cleaned.. no garbage cans, handicap rails were not attached to the wall almost fell in the shower!! The sprinkler was LEAKING and all they did was cover it with duct tape and a garbage bag. It was a terrible experience.

Partner

10/10

Exceptional

08 Jun 2026

ROBERT

NICE FOR WORK

Business

2/10

Poor

25 May 2026

Luis

I had a very disappointing stay at this hotel. The room had cockroaches, the AC was broken, and there was trash left sitting in the hallway during our stay. It did not feel clean or properly maintained at all.

When I discovered the roaches, I asked to switch rooms, but the staff said they were unable to accommodate us because the hotel was fully booked for Bottlerock weekend and there were no rooms available. I also requested extra pillows and was told they didn’t have any surplus due to the busy weekend.

I understand hotels can get overwhelmed during large events, but basic cleanliness, working amenities, and guest comfort should still be a priority. Overall, this experience was frustrating and far below expectations.

Friends

10/10

Exceptional

22 May 2026

Aniyah

Seen a roach in my bathroom! Other than that not complaints staff was very friendly!

10/10

Exceptional

18 May 2026

Thomas

Clean room, great staff, easy check in and out

6/10

Pleasant

04 May 2026

Anthony

Great staff

6/10

Pleasant

27 Apr 2026

Kelsey

I wasn't expecting much, because I chose a lower end hotel. Nothing was terrible by itself, but a lot of things started adding up. There was a dead bug on the floor, the TV didn't work, the mattress was pretty sad, the water pressure was so weak I opted not to wash my hair, the blanket provided was as thin as the bed sheet, I turned the heater on and the room smelled like it was on fire for an hour. Plus, there was garbage strewn outside. So I was not a fan.

Self

6/10

Pleasant

06 Apr 2026

Joyce

Not enough breakfast options

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Donna

I can’t say enough about the staff. All three ladies that I’ve had the pleasure of meeting have been so sweet and accommodating. I love it when I interact with employees who are happy. Please give them a pat on the back for their hard work!

10/10

Exceptional

13 Mar 2026

Guy

Roach

10/10

Exceptional

09 Mar 2026

Guu

My family and i moved to town from out of state and our place was not ready so we had to book a room during our cross country drive. The property is close to the an outlet mall food and the freeway! The room was clean we had what we needed and it stayed cool the entire time. Didnt see any loiterers in the parking lot, it was clean well lit and felt safe with our belongings in the open for a week we had a great visit

Family_with_children

10/10

Exceptional

09 Mar 2026

Amir

Air conditioner was not working properly

Family_with_children

2/10

Poor

07 Mar 2026

Raymond-susan

No Coffee in the room ...not even hair shampoo ,fair room ,had to ask for a TV remote ....VERY cheap poor grade bedding , Blanket was more like a sheet

Self

6/10

Pleasant

27 Feb 2026

Liping

Room looks very nice and clean. But we got bed bug bites two days later.

Family

6/10

Pleasant

29 Jan 2026

Regina

A better breakfast. The breakfast that was included consisted of a small chalky chocolate muffin, some kind granola bar and coffee. That is not a breakfast.
No coffee pots in the room is crazy.
The small tv that you couldn’t look at laying down in a large room was annoying to look at.
There was no shampoo n conditioner, only a bar of soap.
The maid services does not wait for you to answer the door before they help themselves in.

Business_and_leisure Self

4/10

Poor

18 Jan 2026

Kimberly

So much noise above us at all times of the day, the guest above us were noisiest around midnight to 3 am literally stomping and dropping things. Told the front desk in which they replied oh well we can't stop them from making noise unless they are partying, and they are aware they are being noisy. Yet that just encouraged them to get louder at night.
The front desk then said we can move you like I'm the one being punished for complaining.
Also elevator out of order almost our entire stay that was annoying so had to keep room on ground floor. Hallways smelled like weed and fish which was a gross mixture. Staff doesn't come to desk right away they sit behind a wall and wait while you stand there at the front desk looking stupid. They should train everyone of them on guest etiquette and how to handle certain situations and to smile more.

Business Family

2/10

Poor

16 Jan 2026

Sylvonna

The room itself was okay looking.

2/10

Poor

11 Jan 2026

Elizabella

I visited this hotel and my first impression was terrible! My husband and I arrived at 12am, we booked a room at around 11:20 pm, when we got there the girl working the front desk advised that there weren’t any rooms that we booked. She gave us a double bed, which was fine, but the problems arrived afterwards. We went to our car and got all of our stuff, we were on the third floor room 304, there was no elevator. We walked three floors with many bags, and as soon as we got to the top floor, it smelled sooo bad. Almost like cigarettes and a strong curry. I entered the room and it smelled almost like feces. I look on the counter and see a bug run across, with a closer look I saw that it was a roach. This completely freaked me out, and in another second, there were 3 more baby roaches. Where there’s one there’s hundreds more. We made our back downstairs and talked to the employee. We advised that there were roaches, of which we had video, and she let us know that she knows there’s roaches. We asked her how long this has been going on and she said she’s been working there for about 6 months, and 5 of those she realized there were roaches. She told us that she let the managers know months before multiple times and they haven’t done anything about it. It’s disgusting. This was really surprising because not even the reviews let us know anything about bugs.

Another thing, when we made our way downstairs there was a man smoking a cigarette at the very bottom of the stairs.

Leisure Partner

6/10

Pleasant

04 Jan 2026

Monique

Overall room was comfortable. Would benefit upgrading kitchen and bathroom. Room was clean, did find a few dead cockroaches in kitchen area. Elevator was out of service, stairwell had an odor and could use a good cleaning. Staff went above and beyond to help extend my stay for an additional night. Travel Nurse working at Kaiser, location was perfect. Because of my hours, didn't have the chance to try the breakfast.

Business Self

2/10

Poor

03 Jan 2026

Egea Maria

Dirty shower curtain with hair at the bottom. Bathroom smelled bad and the whole room smelled bad. There were 3 cuckroches in the room.

Friends_and_family Family

10/10

Exceptional

08 Dec 2025

Guy

The staff was amazing having the ability to have breakfast in the morning was great I wish things were more walkable and that's the only reason why they got 4 stars

4/10

Poor

07 Dec 2025

Matthew

Was sitting at desk for 5 minutes waiting to be helped. Staff was in the back room gossiping.

Self

2/10

Poor

03 Dec 2025

Nicole

Lets start with the spa being broken

10/10

Exceptional

12 Nov 2025

Richard

Smell

10/10

Exceptional

04 Nov 2025

Zytira

Clean room & great customer service

6/10

Pleasant

28 Sep 2025

NESTOR

Room looked clean but we saw 3 cockroaches in the walls

Friends_and_family Family

10/10

Exceptional

05 Aug 2025

Jeremy

The young lady at the front needs a raise, she was amazing to work with. I booked this for my coworker and he didn’t get in til 12:30am but she made it easy for him to get his keys and enjoy his stay. Thank you

Business Self

10/10

Exceptional

02 Aug 2025

Allica

The best budget hotel 🏨 I've ever stayed in

I love staying at the extended stay America for me this was a great trip I slept well 😁😁❤️‍🩹 and I was treated fairly good and I need say that I can give them a 100%all the way around.

Partner

2/10

Poor

28 Jul 2025

Tara

The property has a homeless incampment in the front. There were cockroaches climbing up the wall. No one cleans up after their pets, there was poop everywhere. I left after one night, and I don't care that I won't get a refund. It was so gross.

Leisure Pet

2/10

Poor

16 Jul 2025

Melenie

Smelled horrible. Although the staff was professional, the rooms were disgusting and people were extremely loud and smoking like crazy out front. I had to switch out my room it was so gross

Business Self

2/10

Poor

27 Jun 2025

Curtis

I woke up to a roach in my bed.

Business_and_leisure Self

2/10

Poor

25 Jun 2025

John

Horrible horrible... you pay for extended stay, i had my groceries, but they had absolutely NO DISHWARE...TV the people were blue, NO maintenance, and ONLY ONE housekeeping... REALLY!! I checked out the same day N you all refuse to give me a refund for staying only 15 mins. NEVER AGAIN..HORRIBLE

Leisure Partner

4/10

Poor

22 Jun 2025

Steven

Property did not exactly match the description. The rooms were dark and gloomy, seems hallways were half lit. The shower head restricted the water flow to a mist. On our third night there was a service person at the front desk asking for identification and re-registration for our room as she stated “per policy” but once we asked to speak to her manager she went back to actually helping us. Of the three room keys we had only one worked by the last day of our stay. Definitely never staying at this location ever again and recommends others avoid if possible. There were 2 other service personnel which were amazing but that is not enough for us to recommend others experience what we did.

Leisure Family

10/10

Exceptional

21 Jun 2025

qwaid

Sheets

Bed was comfortable

Partner

10/10

Exceptional

20 Jun 2025

Rachel

Alltogether we enjoyed our trip as of the cocaroachs i cant comment

Partner

8/10

Excellent

20 Jun 2025

kayla

Good and clean wish it was cheaper to stay

Partner

6/10

Pleasant

19 Jun 2025

Raemond

Got Key card went to room it didnt work went back to lobby Hotel Associate came up with me card work entered room floor was dirty Look like someone was just in there bathroom tub dirty and bathroom sink Clogged not likely going back there again.

Self

2/10

Poor

12 Jun 2025

Ben

Loud Rowdy Hotel inside & out the entire Night stay,
Horrible Smelling room,unclean Room and Bathroom

Leisure Self

4/10

Poor

09 Jun 2025

Austin

It was a little bit more on the ghetto side and shower barely worked

2/10

Poor

08 Jun 2025

Dollie

We had 2 rooms one was okay and the other was horrible. Everything has changed since the last time we were here. Breakfast is not good anymore. Everything is different now

Friends_and_family Family

4/10

Poor

25 May 2025

Lisa

Unfortunately, I don’t usually like to provide negative feedback. 1st when arriving to the hotel I was told “Just a reminder the elevator is out of service” well I was never informed in the 1st place that the elevator was working when making my reservation. The property does accommodate guest with pets which I’m not opposed to. However, the walkways outside of the facility had animal feces that apparently had been there for a while. Inside of the property could’ve been cleaner. Don’t make reservations at this hotel thinking the complementary breakfast is anymore than coffee and hot water to make tea. I stayed 2 nights and the room wasn’t cleaned which was okay but when calling the front desk letting them know I needed additional towels, hand towels and wash cloths I was told to go to the front desk and they would be provided. Needless to say I won’t be staying at this property again while in Vacaville.

Leisure Self

4/10

Poor

21 May 2025

Michael

The elevator was broken for over two weeks. There were cockroaches in the rooms. Staff was not helpful

Leisure Self

10/10

Exceptional

18 May 2025

Verified traveler

Bathroom door handle broken.
Rooms keys demagnetise very easily -had new room key made 3 times.

Friends_and_family Family

2/10

Poor

11 May 2025

LaToya Shonte

Hot ass mess

The room was nasty it was holes in the curtains and stains on the sheets.. and a lot of people on crack loud in the hallways.. kids crying all night long people outside sleep on car they let anyone stay there a hot ass mess..

Friends_and_family Family

10/10

Exceptional

10 May 2025

Eunice

The place was good for a last minute reservation. Thank you

Leisure Family

10/10

Exceptional

07 May 2025

Raul

Statistic

8/10

Excellent

02 May 2025

Edith

N/A

2/10

Poor

30 Apr 2025

Jorge

No good

10/10

Exceptional

13 Apr 2025

Mayra

N/A

Leisure Family

10/10

Exceptional

01 Apr 2025

Malachi

Place is really very well maintained

Business_and_leisure Self

6/10

Pleasant

25 Mar 2025

Alann

Property looks dated but the room was clean. Hallway had a foul smell. Price was decent.

Business Partner

2/10

Poor

23 Mar 2025

Avery

Dishes were dirty. Air conditioning don’t work. People doing drugs in the stairwell. Just horrible

Friends_and_family Family

10/10

Exceptional

19 Mar 2025

Barbara

Nice room

Leisure

6/10

Pleasant

25 Feb 2025

Verified traveler

Needs work, faucets sprayed water all over & sticky stuff on counter.

No dishes or utensils, guess you have to rent those.

Self

10/10

Exceptional

22 Feb 2025

Isabel

I don't know

Leisure Pet

10/10

Exceptional

13 Feb 2025

Isabel

Very friendly and respectful.

Leisure

6/10

Pleasant

29 Jan 2025

cecilia

Hotel was clean and basic. Bed was comfortable.

Self

6/10

Pleasant

06 Jan 2025

Daisy

It was okay!

Leisure Partner

10/10

Exceptional

05 Jan 2025

Erica

Good job

6/10

Pleasant

01 Jan 2025

Donnell

It was not the best one I have stayed at there was no breakfast..

Partner

2/10

Poor

21 Dec 2024

Marisa

This was a horrible hotel. The people in the room next to me were loud all night and the staff did nothing to resolve issue, There were flees in the room and the bed was hard. I would not recommend this hotel,

10/10

Exceptional

18 Dec 2024

mark

nothing to add

Leisure Partner

10/10

Exceptional

29 Nov 2024

Calvin

Brittany, Indigo, Gina, Olivia, and Dustin are by far the most wonderful staff this hotel has to offer. They are so kind, considerate, helpful, and always willing to help with a smile. The hotel is a 9/10 for the price; the rooms are always clean and comfortable, the location is convenient, and the coffee is always hot and fresh in the morning. The only thing keeping it from 10/10 is the limited options for the on the go breakfast and the lack of coffee supplies. Overall though, I will definitely choose staying here every time over the other options in the area. Wonderful experience!

Leisure Pet

2/10

Poor

25 Nov 2024

Melissa

The white bed cover had dry blood on it, and cockroaches on the counter. Called the office to let them know. She moved me to another room…hot Cheetos on the floor, balloons behind the chair and more cockroaches again. Those rooms obviously don’t get cleaned after someone checks out. When I went to check out the next morning the lady didn’t say 1 word to me. Not friendly at all. Never again

Leisure Self

8/10

Excellent

24 Nov 2024

Manuel

No coffee available at 6:30 am

4/10

Poor

22 Nov 2024

McKella

AC unit on wall did not work, TV remote had dead batteries, neighbor that shared a wall had music BLARING until 4a and quiet hours weren’t enforced.

6/10

Pleasant

14 Nov 2024

Dennis

Thanks!

Business Self

2/10

Poor

12 Nov 2024

William

There was mold in the room. We saw people trying to get into cars and specifically, saw them try the doors of my car. I checked out the next day and had to book another room. I tried to contact Expedia through the chat and could not get help. I was disappointed because I trust Expedia and expected a very different experience. I would like to get my money refunded for the nights I did not stay.

Leisure Family

8/10

Excellent

07 Nov 2024

Derek

We didn’t receive any room service but we did receive maintenance service but we had to get our own tiles but otherwise everything else was great.

6/10

Pleasant

04 Nov 2024

Julia

The staff were super helpful but the room is super outdated. The bathroom door didn’t close, the panels by the stove were close to coming off.

Leisure Partner

10/10

Exceptional

31 Oct 2024

jesse

Good stay

Good location and convenient to shopping and eating.

Self

6/10

Pleasant

28 Oct 2024

Gregory

The parking lot was crowded with traffic from the fast food and shopping center. The television had no signal, and the room smelled like insecticide. I needed to change rooms for the TV, and that room smelled like chlorine bleach. They have low pressure shower heads.

Business_and_leisure Self

4/10

Poor

22 Oct 2024

Ramon

Went to eat breakfast and there was no coffee and 1 muffin

Business Self

8/10

Excellent

20 Oct 2024

Robert

It was coll

10/10

Exceptional

11 Oct 2024

Mary Jo

We were to stay for two nights, but plans changed. They promptly refunded the second night.
They are friendly and accommodating.

8/10

Excellent

11 Oct 2024

Eric

Reunion

Had a wonderfull t.ime with my family n friends. Staff was curtious and caring. Would recommend to anyone.

Friends_and_family Family

8/10

Excellent

10 Oct 2024

Eric

ss

It was an amazing experience and the service was outstanding. Quite,clean and everything I needed was within my reach. My dog was even at ease especially after both of us having to go through the trama of almost losing our lives from our home almost burning to the ground. Thank u C.S.

Friends_and_family Family

4/10

Poor

10 Oct 2024

William

Cockroach’s in the bathroom

Leisure Partner

6/10

Pleasant

06 Oct 2024

Rebecca

Price = what you would you expect.

Leisure Family

2/10

Poor

01 Oct 2024

Carla

They lie about everything, maybe because no 1 knows anything but they lie and steal your money with impunity. I had to clean my own room & because I was forced to stay longer than anticipated they stole my money on the lie about free wifi. Then they gave me the run around with more lies & an attempted theft. Its disgusting

Pet

10/10

Exceptional

15 Sep 2024

German

Na

10/10

Exceptional

07 Sep 2024

Zuleica

Hotel amazing and nice and clean and staff have good customer service. I do recommend to stay here

Leisure Family

10/10

Exceptional

20 Aug 2024

Judy

Location close to the prison.

Business Self

6/10

Pleasant

28 Jul 2024

Janice

Forgot my charger and they said they didn’t have it.

Family_with_children

10/10

Exceptional

27 Jul 2024

Suahill

Great for our stay at a wedding

Leisure Family

10/10

Exceptional

17 Jul 2024

Colleen

Stayed here while my air conditioner was broken. Everybody was great

2/10

Poor

12 Jun 2024

Tamara

Worst Stay of My Adult Life!

As soon as I walked in the lobby, I felt a sense of foreboding. The lobby wreaked of marijuana. The clerk came pretty quickly to help me though. I went up to my room, which was down the most filthy hallway I could imagine; the carpet was black with dirt and people's trash was outside their doors. It was very smelly. When I opened the door to my room, it smelled like spoiled milk or cheese that had gone bad. These are suites, which are advertised as \"fully equipped\". There was NOTHING in the kitchen, not even a coffee maker. No spoons, plates, cups or anything. The dinner I brought had to be heated in it's storage dish and I had to eat it with my hands. I will never stay here again, nor will I suggest that anyone else do so.

Self

4/10

Poor

02 Jun 2024

Leah

Someone else staying there told us they had many cockroaches in their room. The room smelt and the counter tops/ fridge were stained and gross

8/10

Excellent

02 Jun 2024

Tracy

Perfect little spot in my travels

Leisure Self

10/10

Exceptional

29 May 2024

Miah

The staff was all really friendly not matter the time of day or night. Tina, the hotel manager, was able to help me when I was in a bad situation. She did not have to and I greatly appreciate it.

Leisure Pet

10/10

Exceptional

22 May 2024

Verified traveler

Decent hotel

Decent hotel. Bed was a little uncomfortable. Overall stay for two night two thumbs up.

Self

2/10

Poor

18 May 2024

Verified traveler