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Bastion Hotel Arnhem

Arnhem · Netherlands

Eusebiusplein, 1 AView location

8.6/10Excellent450 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.8/108.8
Condition8.8/108.8
Amenities8.6/108.6
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Bastion Hotel Arnhem

The Bastion Hotel Arnhem offers comfortable air-conditioned rooms with amenities such as espresso makers, flat-screen TVs, and complimentary Wi-Fi. Enjoy a buffet breakfast (fee applies), a restaurant, bar/lounge, and a 24-hour fitness center. Other amenities include complimentary wireless internet access and a fireplace in the lobby.

Self-parking is available (subject to charges). Located in Arnhem's Markt district, it's a short drive from Hoge Veluwe National Park and close to the Rhine River. The hotel is also conveniently located near attractions like the Stadhuis and Eusebius Church.

Read more about this hotelShow less

With a stay at Bastion Hotel Arnhem in Arnhem (Markt), you'll be steps from Rhine and Markt. This hotel is 0.3 mi (0.6 km) from Stadhuis and 0.4 mi (0.6 km) from St. Eusebius.

Make yourself at home in one of the 129 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply Green Globe Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 3.59 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 18.25 per person
    • Covered self parking fee: EUR 10 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Dutch

Nearby attractions

Rhine 0.1 km / 0.1 mi
Markt 0.2 km / 0.1 mi
Stadhuis 0.3 km / 0.2 mi
St. Eusebius 0.3 km / 0.2 mi
John Frost Bridge 0.4 km / 0.2 mi
Eusebius Church 0.5 km / 0.3 mi
Schouwburg Arnhem 0.7 km / 0.4 mi
House of Billiards 0.7 km / 0.5 mi
Korenmarkt 0.8 km / 0.5 mi
Historical Museum 0.8 km / 0.5 mi
Focus Filmtheater Arnhem 0.8 km / 0.5 mi
Arnhem City Theater 0.9 km / 0.6 mi
Park Sonsbeek 1.2 km / 0.7 mi
Museum voor Moderne Kunst 1.6 km / 1 mi
Nederlands Wijnmuseum 1.9 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2020
  • Total number of rooms: 129
  • Number of floors (main building): 5
  • Twin rooms: 129
  • hotel
  • American Express
  • EC
  • MasterCard
  • Visa
  • Maestro
  • EuroCard
  • City centre
Show 28 more facilities & services
  • Bus/Train station
  • Car parkExtra charge
  • Garage
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Air conditioning in public areas
  • Cloakroom
  • Lift access
  • Gym
  • Newspapers
  • Towels and bed linen
  • Bar
  • Restaurant
  • Non-smoking area
  • Air conditioning in Restaurant
  • TV lounge
  • Green Globe Certification
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Minimum check-in age: 18
  • Fitness
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Bastion Hotel Arnhem

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Bastion Hotel Arnhem

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    Bastion Hotel Arnhem

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 Bedroom • 13 m²TWN.DX
    TWIN DELUXEPhoto unavailable6 photos

    Bastion Hotel Arnhem

    TWIN DELUXE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Bunk beds
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Bastion Hotel Arnhem

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Bastion Hotel Arnhem

8.6
Excellent
450 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.8 /10
Condition
8.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Claire
easy check in online, attentive helpful staff. Excellent location in centre, near the river and famous ww2 bridge and museum. Very comfortable bed. Convenient parking. Excellent value for money.
10/10
Exceptional
20 Jul 2026
Derek
Eleanor and her boss were extremely helpful and so much fun.
Friends
10/10
Exceptional
01 Jul 2026
Tim
It did not start well..People on reception were busy on their mobile phones...Not sure whether to give us free parking for the bike...
However their colleagues more than made up for them.Prussia,Mary and sara all made the stay a lovely one.
The room was a great size,good facilities and air conditioning.
we had a really good night's sleep.
The Hotel is in the centre and next to the bridge museum for war history buffs.
Good value on and a fabulous breakfast
Partner
10/10
Exceptional
24 Jun 2026
Stanton
This hotel was excellent, close by the famous Arnhem bridge and the small associated museum. It was also close to shops and restaurants. The staff were very friendly and helpful, the breakfast was very good and there was a well stocked bar. Would definitely recommend it and stay there again
10/10
Exceptional
15 Jun 2026
Andrew
Great hotel for a stay in Arnhem.
Self
10/10
Exceptional
15 Jun 2026
Christine
Great hotel for an overnight stay, by the river and close to the city centre. Car park was a little hard to find as Google maps directed us to the front - car park entrance is at the side and accessed from the rear off Arien Vierhoeffstraat.
10/10
Exceptional
10 Jun 2026
Taylor
Was a good hotel
Partner
10/10
Exceptional
18 May 2026
Richard
The hotel was overall very pleasant and convenient to eating locations and some of the attractions of Arnhem. We walked there easily from the train station but taking a taxi probably would have been more prudent. The hotel was extremely well located for one night stay as it is about 5 minutes from our river cruise dock location.
Family
10/10
Exceptional
17 May 2026
Hitesh
Best staff ever
Friends_and_family Family
10/10
Exceptional
17 May 2026
Adrian
The Bastion is located in town, almost next to the John Frost Bridge and the Catherdral and about 10 mintues walk to the station. The staff were always really helpful and friendly. We had a great room with lots of space at the rear of the property and it was very quiet. I'd definitely recommend for a handy stay.
Family
10/10
Exceptional
14 May 2026
Mateusz
Breakfast was excellent! Staff was very friendly and helpful and the place itself was nice in general.
10/10
Exceptional
13 Apr 2026
Hitesh
The best team, location & convenience
Friends_and_family Family
10/10
Exceptional
13 Apr 2026
Hitesh
Fantastic location
10/10
Exceptional
11 Apr 2026
Hitesh
Didnt opt for brkfst
10/10
Exceptional
31 Mar 2026
Paul
Excellent hotel with welcoming staff at front desk and all very helpful, great breakfast and parking spaces spacious.
Friends_and_family Friends
10/10
Exceptional
07 Mar 2026
Russell
Everything was excellent
Self
10/10
Exceptional
24 Feb 2026
Hitesh
Clean room, proximity, staff & parking
Partner
10/10
Exceptional
18 Feb 2026
Catherine
Comfortable. Good location.
Self
10/10
Exceptional
05 Feb 2026
Nick
Great location, super breakfast friendly staff and excellent shower.

Plus super easy parking.

Highly recommend
Friends_and_family Family
10/10
Exceptional
27 Jan 2026
Hitesh
this hotel is our home away from home, everything is just perfect
Friends_and_family Family
10/10
Exceptional
13 Jan 2026
Hitesh
Yes
Friends_and_family Family
10/10
Exceptional
10 Jan 2026
Hitesh
Only IRON is missing else everything is great
Business
8/10
Excellent
15 Nov 2025
Andrew
The staff were very helpful.
The room was clean and bright.
The food was very tasty, unfortunately ran out of bacon for breakfast with still over an hour to go before it ended.
Good safe underground parking.
Short walk to the Center of Arnhem.
Would recommend and would return.
Might have to get up earlier for breakfast though.
Leisure Partner
10/10
Exceptional
31 Oct 2025
Michael
Room was clean. Hotel was in a great location, right across the street from the John Frost Bridge.
Leisure Friends
2/10
Poor
28 Oct 2025
Vladimir

UNRELIABLE - be prepared to sleep on the street!

This hotel is a joke -STAY AWAY!
I had a prepaid reservation for two nights and when I arrived (in the evening) I was greeted with a shocking surprise - “Unfortunately, we had to cancel your reservation last minute due to issue with the room but do not worry Sir, you will be refunded!”. I could not believe my ears and did not know that this was even possible on a prepaid booking.
I could not find any other hotel at that time in the evening, so I had to travel to a nearby city of Nijmegen in order not to sleep on the street.
Self
10/10
Exceptional
27 Oct 2025
Jeremiah
Breakfast wasn’t included
Friends_and_family Family
8/10
Excellent
29 Sep 2025
Sandra A
Didn’t have breakfast at the hotel.
Partner
8/10
Excellent
27 Sep 2025
Martin
Nice property, good location, good value.
Self
10/10
Exceptional
26 Sep 2025
Kim
not a lot of tea or coffee in room. not replenished daily.
parking great. clean room
Leisure Friends
8/10
Excellent
25 Sep 2025
Michael
Good standard of hotel in a nice town
Leisure Friends
10/10
Exceptional
22 Sep 2025
Natasha
Short stay, 2nd time I've stayed, great staff all very friendly and super helpful
Leisure Self
8/10
Excellent
21 Sep 2025
Kevin
Poor choice of wine at bar
Partner
6/10
Pleasant
06 Sep 2025
William
The rooms were quite large. Parking in a secure underground lot was easy and convenient.
The breakfast provided was fine but nothing special.
The common areas could be cleaner.
We had no TV in the room for 2 of the 3 days we were there. The shower drained poorly and caused the wash room to flood; after it was serviced it was fine.

Leisure Partner
8/10
Excellent
31 Aug 2025
Jon

Good value

It’s an okay stay the rooms are nice and clean my only issue is our bathroom was very small and not super ergonomic. It’s a good cost effective stay. Check out the breakfast before you commit if you are from North America, it’s a very European breakfast so it may not be up to your liking.
Friends_and_family Family
10/10
Exceptional
29 Aug 2025
Robert
Great room for three people. Friendly staff. Arnhem is lovely town, easy to walk around and with good public transport. The hotel is almost next to John Frost Bridge. A short bus ride to the Airborne Museum. Near to the cathedral.
Leisure Family
10/10
Exceptional
07 Aug 2025
Ian
Great spot easy access to everything in Arnhem.
Business
10/10
Exceptional
04 Aug 2025
Stephen

Spacious room extremely comfortable bed

Excellent speedy check in very helpful in directions for car park which was spacious and very secure
Room has very good black out curtains, extremely comfortable and large bed great night sleep ana very quiet room
Partner
10/10
Exceptional
03 Aug 2025
Timothy
Nice service. Huge rooms. Nice showers
Leisure Family
10/10
Exceptional
13 Jul 2025
Verified traveler
Great spacious room for a family of 4.
Good location for Airborne museum
Friends_and_family Family
8/10
Excellent
28 Jun 2025
tony
Ideal location for my needs, easy access to museums and football stadium
Leisure
10/10
Exceptional
27 Jun 2025
Callum
Huge room and bed. Great views of Arnhem Cathedral. Extremely clean. Very friendly staff at check in desk. Convenient location easily walkable to central Arnhem.
Leisure Self
8/10
Excellent
26 Jun 2025
Gary

Good (but)

Position of the hotel is very good, parking on site was good, the staff were very young with not much local knowledge, information leaflets were in Dutch only, you didn’t have to sign for anything you brought eg. drinks and food so when it came to checkout it was hard to remember what you had purchased or not.
Partner
8/10
Excellent
23 Jun 2025
Nick
Nice big room. Comfortable. Close to the bridge, it a little further to walk to the station. Town centre is not far away
Self
8/10
Excellent
19 Jun 2025
Kathleen
Large room; quiet: great location. Con was the air conditioning was not great but cooled down quickly with window opened for a bit.
8/10
Excellent
20 May 2025
Eiko
We enjoyed our visit here. All the people were nice and the restaurant was good. Only complaint is no laundry service as it was advertised on their website
Leisure Partner
4/10
Poor
14 May 2025
David

Power cut.... but no apology

The hotel us OK, but the electrics are terrible. They have a version of the system that requires a card in the slot to get the power in the room.... BUT I had to call down because I couldn't get it to work... the lady on the front desk said... 'it's probably broken, try forcing the card in... that usually works!' I did... and it worked... BUT... at 2.00am there was a loud bang! AND ALL POWER WENT!
I had to use the bathroom in the morning without any lights...
I told the receptionist at check out... there was no apology.
8/10
Excellent
12 May 2025
Marian
Good location for getting around Arnhem.

Leisure Family
10/10
Exceptional
07 Mar 2025
Jeffrey
Very nice big room
Leisure Self
10/10
Exceptional
05 Feb 2025
Paul

Rooms a little too minimalistic, but comfortable

Big room but very sparse and not very cosy. The bed was fine as was the breakfast, Near everything in town so great location and free parking.
Business
2/10
Poor
09 Dec 2024
Robbie

Terrible service.

Worst service, compounded by hotel staff & hotels.com. Would not recommend this hotel.
Friends_and_family Friends
8/10
Excellent
03 Nov 2024
James

Arnhem revisited

The room size was fantastic great stay luggage storage great before and after check in. Big issue made about bar and or restaurant tab being aggregated with my room tab i did not wish it to be so and I had my way Recommended
8/10
Excellent
13 Oct 2024
Teresa
Great staff, lovely rooms, excellent location. Only complaint would be is that the toilet seat was the wrong fitting and was far too small for the actual toilet. A minor issue just quite irritating.
Leisure Partner
10/10
Exceptional
10 Oct 2024
Chi Lai Eddie
good
Self
8/10
Excellent
26 Sep 2024
Rob
A mix up with our room choice so were offered complimentary breakfast. After paying on check out noticed breakfast had been charged. Refund promised but not yet arrived.... looks like we will have to chase.
Leisure Friends
10/10
Exceptional
10 Aug 2024
Sanaida
Nice clean and super friendly staff always willing to help
Leisure Self
4/10
Poor
16 Jul 2024
Karen
Parking was very convenient
Business_and_leisure Partner
8/10
Excellent
01 Jul 2024
SCARLETT
Arrived at hotel at 12pm, was told check in was 2pm and we had to wait as no rooms available. So we sat in the lobby waiting, we sat and watched 3 other couples check in before 2pm even though “there were no rooms available”.

We tried to order a drink at the bar at 11pm, was told it was closed and to use the vending machine… the vending machine had one choice of drink inside and was empty. The shops were closed as it was late so I asked if there was somewhere to get a drink, the guy shrugged his shoulders and said no, and walked away.
Leisure Partner
10/10
Exceptional
27 Jun 2024
Phillip
Great position in terms of close to the restaurants and centre.
Secure parking was a bonus for two-wheels
Leisure Friends
8/10
Excellent
06 Jun 2024
Karen
Friendly staff. Nice size room and very quiet
Leisure Family
8/10
Excellent
21 May 2024
Paul
Decent hotel near to the centre of Arnhem -
Leisure Self
8/10
Excellent
20 May 2024
J

Reasonable hotel - no complaints

Stayed one night and ate in the restaurant. Both room and food were good. Not exceptional but perfectly reasonable.
Parking was a secure unit with access to the hotel.
Friends_and_family Friends
10/10
Exceptional
05 Apr 2024
thomas
Weekend market is close and excellent
Leisure Family
10/10
Exceptional
03 Apr 2024
Claudiu

Great stay!

The service was great this time around! It looks like the previous hotel manager was changed, and that is very visible. Fantastic service, very welcoming and accommodating. I'll definitely be back next time when in Arnhem. Thank you all very much!
Friends_and_family Family
10/10
Exceptional
07 Nov 2023
David
Very nice hotel, just outside of the main shopping/dining area.
Leisure Friends
8/10
Excellent
28 Oct 2023
James
The hotel is well kept and comfortable. As other's pointed out, the parking is at first hard to find. There is an underground garage on site but you have to ring a bell on an overly complicated post with no instructions. When I arrived, no one answered so I parked in the street and walked around the front in the rain. After check-in though, it wasn't a problem. There is a good restaurant within and a fairly good breakfast buffet. Easy walking distance to numerous restaurants and sites. Recommended.
Leisure Self
6/10
Pleasant
11 Sep 2023
Andreea
Bastion is a very nice and simple hotel in Arnhem. I like the hotel is clean and most of the people are nice. What I don't like: no TV English programs, there is nothing I could watch on TV, and another strange thing is the parking gate it can be only open by the hotel staff, instead of being able to be open with the room key.
On my last stay the hotel manager was rude with me and disrespectful. The hotel manager tone of voice and attitude were not polite. She made me feel unwelcomed.
Leisure Family
10/10
Exceptional
08 Sep 2023
Ian
Fantastic clean and stylish hotel with great bedrooms
Leisure Friends
8/10
Excellent
29 Jul 2023
Verified traveler

Great stay in Arnhem

Bastion is a nice hotel right in the city center with easy access to the pedestrian areas, the market and the river. Plenty to do and see close by. Very friendly staff all around. Great spacious room.
Self
8/10
Excellent
13 Jul 2023
Jacqueline

Very convenient location

Very friendly and helpful staff, car park a little difficult to find (off a side road at the back) but secure. Convenient for sightseeing and eating out. Excellent cooked to order omelettes available as part of breakfast.
Partner
10/10
Exceptional
26 May 2023
Verified traveler

Great hotel!!

Unbelievably good value for money.
My room was modern, spacious, well equipped and clean.

My evening meal was excellent. I had the Schnitzel which was delicious.

And the best bit - was the service. Everybody was friendly and very helpful.
Business
10/10
Exceptional
15 May 2023
Kerry

Excellent

Excellent location, friendly helpful staff and rooms comfortable, clean and spacious
8/10
Excellent
14 May 2023
April
Good location!
Leisure Family
10/10
Exceptional
07 May 2023
Sherry
Very nice place and great location. Great internet
Leisure Family
8/10
Excellent
24 Apr 2023
Verified traveler

Good Place To Stay

Stayed here for a work trip. Rooms were basic, but very spacious and clean. Breakfast was on par with other european hotels and met expectations
Self
8/10
Excellent
11 Apr 2023
Jane C.M. Lacle
Near to the centrum, quiet neighborhoods.
Leisure Family
6/10
Pleasant
06 Apr 2023
Max

Cutting corners

The staff put in one of the four rooms on the fifth floor. The clerk keyed our room card incorrectly, so we had to return to the lobby and swap 2 elevators to go up. Only given 1 keycard. Hairs on our comforter. Only 2 coffee machine pods. No bath mat for a shower without a door. The room was otherwise ok. Water hot.
Partner
2/10
Poor
18 Feb 2023
Carlie E
The bad: There were blood stains in my duvet which unfortunately I did not notice til the next day. The stain was hidden on the insie of the foot end of the bed. I had additional concerns with cleanliness but could not overlook blood.... when I brought it to the attention of the staff at check-out, showing them pictures and video both of the blood and other hygienic concerns , they did not apologize. They said they could offer me a beverage as compensation. It ses the room wasnt cleaned and thats a basic expectation when paying for a hotel room so i expected more than that, at bare minimum apology.

I was planning originally to stay several nights but decided to check out and switch hotels. I was upset by the lack of response or concern on the part of the staff.

Other negatives- no microwave
Tv only had a few channels ie 4-5 that worked. The mini fridge did not work. The air quality was terrible. The room in general was dated.

The good: one woman working night staff was very kind amd helpful. The rooms are spacious. The location is convenient.

Leisure Family_with_children
10/10
Exceptional
14 Jan 2023
wilco
Good staf
Leisure Partner
4/10
Poor
31 Oct 2022
George

Do not stay here.

Very unsafe shower. Slippery floor, no grab bars. Revolving door at entrance stopped when I was in it, and hit my wife in face, drawing blood. No tissue in room at all. No description of TV channels, and no news in English.
Partner
8/10
Excellent
30 Oct 2022
Jon
Clean and everything i expexted.
Leisure Self
10/10
Exceptional
08 Oct 2022
Dean

Comfortable, quiet hotel.

Nice comfortable hotel, good value for the money. My only complaint, and its an odd one, was that they were stingy about shampoo. They had tiny vials of shampoo, and they didn't restock them when they serviced the room. Otherwise the experience was great!
Self
8/10
Excellent
05 Oct 2022
Andreea
It is a very nice and clean hotel in the city center. No English language TV programs.
Leisure Self
10/10
Exceptional
03 Oct 2022
Patricia R

Nice hotel near St Eusebius church

Very happy with this hotel. Had a small problem with the room when I first arrived but it was taken care of promptly. Room was clean and spacious. Staff were pleasant and helpful.
Business
10/10
Exceptional
27 Aug 2022
Bassam
Food at the hotel restaurant is great, unfortunately it closes on weekends. The staff is friendly and very professional, room is comfortable, spacious and modern
Leisure Self
8/10
Excellent
14 Aug 2022
Stuart

Good hotel for the price

Near the city center. Free on site secure parking.

Big comfortable rooms with aircon. Good bar and selection for breakfast buffet

Friendly and helpful staff
Friends_and_family Friends
10/10
Exceptional
01 Jul 2022
Dawn
Great location for the city and the Gelredome
Friends_and_family Family
10/10
Exceptional
30 Jun 2022
Randy
Everything was great. Special thanks to Matteo at the front desk when we checked in, he was very friendly and helpful.
Leisure Family
8/10
Excellent
13 May 2022
Christopher

Hotel Bastion May 2022

Cannot fault the hotel staff, very friendly and efficient. Only downside is that there kitchens are not open in the weekend evenings for meals. Fortunately there are many fine restaurants and cafes nearby.
Friends_and_family Family
10/10
Exceptional
09 Apr 2022
Maria
Our room was nice and spacious, the breakfast was really good, there was a market around the corner we went to Saturday morning and the river was across the street. We went on a lovely stroll down there.
Leisure Partner
8/10
Excellent
21 Mar 2022
Mike

No one to check us in

After a long flight, and arriving at the hotel, we had to wait 30mins for someone to come to reception to check us in. Various people in the bar, and eventually two members of staff arrived at once, but this was disappointing- we wanted to get to sleep. There were 6 people in the restaurant/bar but no staff.
Partner
10/10
Exceptional
24 Feb 2022
Terry

Two nights instead of two

This hotel was so welcoming and friendly . Large rooms and really modern conversion.
Breakfast was fantastic with great choice and omelettes cooked to order
Location was perfect to be the town and John Frost Bridge
Had to stay another night due the storm . Had an enjoyable 2 days.
Hoping to be back in May . T
Business
10/10
Exceptional
27 Oct 2021
Richard

A+

Excellent hotel and room was very nice.
Friends_and_family Friends
8/10
Excellent
23 Oct 2021
david
Door keys not working ,when on the 5th floor annoying going up and down to reception on several occasions vey unacceptable.
Leisure Friends
8/10
Excellent
04 Oct 2021
Anna
Good hotel. Clean and quiet room in a convenient location.
Partner
8/10
Excellent
15 Sep 2021
Christian

Good stay, I'll return

Excellent service, staff very helpful. Due to COVID requirements, we had to print out several documents. The front desk had been assisting greatly.
Business Partner
4/10
Poor
26 Aug 2021
Charles

Not for families with kids (best for single men?)

This is not a hotel to stay with family. We booked via hotels.com and thought we could sleep with one child in our bed (plus one room for the other two). Apparently this only applied to infants and the \"insurance\" did not allow this. The 'insurance' thought it was safer for a 12 year old to be in a room on their own. So we paid for a third room. We were told it was the wrong hotel for us. Not what you want to hear at the end of a long day's bicycling when you get to your hotel. Also, this is the first time in a decade this has ever happened with hotels.com, so a bit of a shock, after living around the world, to find the Netherlands as a child/family unfriendly place. I'm sorry to leave a negative review, but this is what happened.
Friends_and_family Family
8/10
Excellent
25 Aug 2021
David

Arnhem Bastion Hotel stay

A comfortable well located hotel, friendly staff both on reception and in the dining area. Close to a WW2 historical site.
Business
10/10
Exceptional
30 Jul 2021
Verified traveler
It’s a really nice experience, the hotel is very new and the staffs are helpful and polite
Leisure Self
10/10
Exceptional
28 Jul 2021
Per

Close to bars , resturants and shopping

Great modern hotel in a pretty and old small city
Partner
8/10
Excellent
21 Jul 2021
Ryan

Good service

Great place to be, with all poi nearby, even offers free biljart … staff has a great customer service … rooms can be a bit more cleaner
Partner

Location & surroundings

Bastion Hotel Arnhem
Eusebiusplein, 1 A, Arnhem, Netherlands

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Bastion Hotel Arnhem

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