Name: Le Chanteraine
Address: Avenue General Gracia 6, Profondeville, BE

4/10

Poor

30 Oct 2023

David

Difficult to understand how people have left 5 star reviews for this property. The view out the window is nice but sadly the moment you turn around you see a shabby room which doesn’t seem particularly clean. The owner was friendly but in truth I couldn’t recommend this hotel to anyone.

Leisure Friends

2/10

Poor

31 Oct 2021

HERMAN

I am NOT downgrading the hotel, because I DID NOT STAY THERE.

I made my reservation through travelocity

4/10

Poor

29 Oct 2021

James

Hotel of spread...

I was just looking for a decent nights sleep for one night as part of a long drive from Italy. The stay ticked that box, it was fairly quiet and the bed was good. However, I was disapointed with the cleanliness and the lack of breakfast option. I didn't have much time to stop so required breakfast at the property, I did request this in writing (in french) before I arrived. The host was not there when I left in the morning.

The biggest issue was the cleaniness and lack hygene appreciation in the midst of a pandemic. The hotel decor doesn't look as good as it does in the pictures but it is what is to be expected for the price, it looks gruby and worn but on closer inspection it hasn't been cleaned properly. Toilet seat wasn't clean - dry markings and pubic hairs. Floor not hoovered or washed, not terrible but not clean. Wiped and sterilised all the surfaces myself. This is not acceptable, more responsibility has to be taken by those that advertise Covid awareness. TV reception poor but only briefly tried a couple of channels out of interest. Wifi worked. The host didn't wear a mask and was coughing and spluttering when showing me too my room (seems to be a chronic cough). The hotel was not aired, no windows open. I lost my father to Covid so didn't appreciate the lack of regard and the constant reminder of this scenario. Not fair on others who take.

Due to the above I was quite glad that he wasn't available to offer me breakfast in the morning, I wouldn't have eaten there.

Self

6/10

Pleasant

06 Nov 2019

Robert

Beautiful view but old

Host was very nice But extremely casual . Large room clean but very old . If you are looking for casual and drab it is great.

Partner

4/10

Poor

06 Jul 2026

Marc

20 minutes d'attente à la réception, le préposé faisait probablement une sieste suite à un excès d'alcool.
Pas d'eau chaude dans la douche et le lit très instable.
Bref , une fois mais pas deux.
Je déconseille cet établissement.

Partner

6/10

Pleasant

06 Jul 2026

Xavier

Chambre a la hauteur du prix payé... pas cher mais état passable

Self

4/10

Poor

06 Jul 2026

Danielle

Très déçue. Le responsable à la réception était pieds nus, une blessure au front et ne semblait pas très sobre.
L’état des chambre est vétuste, paroi de douche cassée, donc pas possible de prendre une douche, moisissure dans la douche, wc pas très propre.
À l’extérieur, parking encombré sous l’escalier d’accès.
J’ai payé 100€ la nuit, ce qui me paraît très excessif au vu de la qualité de l’hôtel.
Pas recommandable !

Friends_and_family Friends

8/10

Excellent

26 May 2026

Pierre

Jammer dat de doorgaande weg nadrukkelijk aanwezig is, maar de prijs maakt veel goed. Een warme bakker naast de deur garandeert een maatwerk ontbijt. Een leuk en eenvoudig hotelletje. Kom er vast nog een keer terug.

Self

2/10

Poor

26 May 2026

Bruno

Attention, il ne s'agit pas d'un hôtel mais d'une maison de passe !

Partner

2/10

Poor

25 May 2026

Nabil

It was a horrible experience.

The location's rules section indicated that front desk check-in is open from 9am till 8pm and the possibility to have a \"contactless\" check-in otherwise. We were traveling from quite far so we tried calling to inform that we will arrive later than 8pm. Both ourselves and Expedia customer service could not reach the owner on the provided number. Meanwhile, the owner never shared any alternative check-in procedure.

We arrived and had to knock for over 20min for the owner to show up. He was drunk and angry. Got verbally aggressive and was shouting at us. We humored him and managed to calm him down. And he accepted to let us in after a long discussion.

Then, the horror began! We got to our rooms (we booked 2 rooms), the first one had a big frame serving as a bed head containing a broken mirror with large pieced still hanging, had mold all over the walls and a pee stain still wet. The second room had mold and fluid stains all over the walls, bug beds and we found dirty socks and a used condom under the bed. Electric cables hanging in plein sight, broken lights, filthy showers, ...

We decided to leave the location as it was not possible for us to spend the night there.

Friends

2/10

Poor

28 Apr 2026

Alain

Accueil detestable ne lis pas ces reservations chambre prevue sordide sans lumière sans TV le lit inconfortable une impression generale de l'hotel manque de propreté les commentaires lus avant arrivée me semblent
mensongers au mieux
Abstenez vous

Self

10/10

Exceptional

18 Aug 2024

LACINA

J’ai été accueilli par le patron, très sympathique.
Très calme pour se reposer avec une belle vue sur la meuse.

Leisure Family_with_children

2/10

Poor

19 May 2024

Floor

Een smoezelig hotel.
De hotelbaas liep in z’n (te korte) badjas rond.. de kamers zijn ruim, maar niet echt schoon

Wel kunnen parkeren in een garagebox!

Partner

10/10

Exceptional

12 May 2024

Vincent

Petite auberge authentique

Très bien accueilli par le gérant, petite auberge authentique, au coeur d'un cadre magnifique en bord de Meuse. Les chambres sont propres bien tenue.

Self

2/10

Poor

24 Sep 2023

Dapur

Dont stay at this guest house. Its really bad service!! The guest house was close by the time I arrived. And the owner is not there and I cant to check in and end up stranded. I called them so many times but never pick it up.

Leisure Family_with_children

8/10

Excellent

21 Aug 2023

Arend Jan

Totaal wat anders dan een hotelketen maar toch een leuke ervaring 😁

Friends_and_family Friends

8/10

Excellent

20 Aug 2023

Gerard

Schoon en gezellig!

Partner

6/10

Pleasant

30 Jul 2023

NANCY

Een zachte matras zou leuk zijn

8/10

Excellent

26 Jul 2023

Verified traveler

Prima hotel, mooie omgeving

Kamer was.. interessant aangekleed.

Een bad zonder badkamer, okergele wand en heel veel spiegels.

Maar wel een bank.. en dat is voor mij toch wel een stukje luxe. (Ten opzichte van oncomfortabele stoelen)

Partner

10/10

Exceptional

19 Jun 2023

estelle

Belle région.
Literie bonne.
Propre.
Gentillesse du gérant

Leisure Partner