The Elm Tree Inn

United Kingdom , Peterborough
Wisbech, Low Road Elm
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50 reviews shown

6/10

Pleasant

01 Jun 2026

Robert

Surprised that the bar closed Sunday evening 8PM but then I think I was the only guest so can understand they did the maths and not worth staying open just for me.

Self

6/10

Pleasant

31 May 2026

Colin

Expectations exceeded reality. Initially the astetics of arriving at the pub/hotel looked promising and the ambiance of the bar area pleasent with polite reception staff.The room (4) was at first site ok, but a more detailed look revealed a more dirty aspect and not as expected. The windows slatted blind very dusty, corner of the bathroom by the door, grime. Black mold in the shower around the metal shelf, the shower head holder broken and loosy fitted the drooping shower head. Under the bed obviously not cleaned as rubbish found.
Dinner was expensive, £19.95 for very overly cooked fish and 12 chips with a thimbe full of minted peas (actually the best part of the meal) We were very hungry as travelled to get there so we just got on with it, on hindsight we should have complained but we're short of time to get to our evening function. Breakfast access was through the bar, unfortunately we were met with an array of dirty glasses left on the bar from the night before some half full still which being honest wasn't something we expected to see. Just not the standard expected. Full small English breakfast was made with cheap ingredients, low quality.
Understood it's run in a shoestring budget for maximum profit but a real disappointment in our eyes.
Shame as we won't be rebooking again for the price we paid.

Family

10/10

Exceptional

23 May 2026

Julie

We enjoyed our stay in the Deluxe Large Double room, with excellent food and the staff couldn't have been more accommodating.

Friends_and_family Friends

6/10

Pleasant

24 Feb 2026

Paul

Room wasn't very fresh bit of a smell and the food prices was extortionate for a pub and very small portions

Self

8/10

Excellent

11 Dec 2025

Laurence

Yes

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

Ivor

Very nice place, food was fantastic

6/10

Pleasant

28 Aug 2025

Christine

Nice place but could do with a tidy up

Small room. Bed comfortable.

Stain on the carpet.
Window blinds broken.
Mirrors placed with no sockets near for hairdryer etc.

When I contacted the hotel for early check-in (noon) I wasn’t aware that I had to pay for this in cash. Had to choose breakfast on arrival too, which I didn’t know what I would like at that time but I had to book something. We were the only ones at breakfast the following morning. Quality of breakfast was poor.

Cider on tap not available and only bottled cider was a single choice or alcohol free. Very limited options.

Friends_and_family Family

10/10

Exceptional

18 Aug 2025

Janette

We had a one night stay to attend a concert at Sandringham. The property was in a great location for us to travel onto the concert later, providing a break for us. Food was available by request in the pub/bar which looked very clean and fab decor. We did not eat here as we had other plans. We had the accessible room which was accessed by its own outside door. It was a good size and appeared to have plenty of space (neither of us had accessible needs) There was plenty of drawer & shelf space for clothing and a short low hanging rail within the shelving. Room, carpet, bedding and towels were clean. The bed was very comfortable too. A very good size wet room, shower was ok. The usual tea, coffee etc provided with plenty of milk pots!

Leisure Family

8/10

Excellent

13 Aug 2025

Andrew

Great place to stay at a good price

Good parking, friendly staff.

Business

6/10

Pleasant

13 Jul 2025

Julie

Wisbech accommodation

Room was compact and although there was a rail for hanging clothes no hangers were provided. A fan was available as the weather was hot but we still had to have the window open which meant we could hear the traffic from the estate. However the bed was comfortable.

Partner

8/10

Excellent

29 Jun 2025

Simon

Room average, shower needs deep clean...... Breakfast was excellent, chef was good......... Cleaner was helpful........ Bit of a weird set up....... Was once a traditional pub but different in that upstairs is rooms and one down stairs...... No live in staff and closes at 10.00pm on a Friday(weird)... But rate was reasonable.

Partner

10/10

Exceptional

09 Jun 2025

Maureen

Meals were excellent

Leisure Partner

6/10

Pleasant

19 May 2025

Will

Sunday early closing

Received a call early on the check in date to say that the inn was closing at 5pm and that nobody would be there to check me in, and no food available. They agreed to leave the key in my room. No issues with the room which was clean and comfortable, got up early on Monday to go to work nearby and nobody downstairs so no breakfast available, apparently I needed to prebook it. I left the key in the door as I found it, all in all a bit of a strange experience

Business

10/10

Exceptional

17 Apr 2025

MR S A

Elm Tree Inn Wisbech visit

Good all round, excellent staff especially i think her name was Simone, nothing to much trouble. Food excellent. Thank you!

Business

6/10

Pleasant

01 Apr 2025

Margaret

The staff were excellent and checked us in very quickly. The ambiance in this Inn was exceptional and customers (locals from the village) were extremely friendly. Unfortunately I hadn’t explained (when booking) that I had mobility problems although I can manage stairs and steps with care). We were booked into room 4 which is up a flight of metal stairs on the outside of the property. I managed this one step at a time. The room wasn’t very big and had a step down from the hall, and a high step up to the compact shower room. There wasn’t any room to spare and it was difficult to get round the bed with two adults in the room. The bed was very low and I had difficulty getting up. We had the lighter breakfast. One porridge which was delicious but the other breakfast advertised as a choice of cereals (and to be honest there WAS a choice) but as an elderly adult I sort of expected some healthy choice - maybe weetabix, fruit and fibre or muesli. The choice of Coco Pops, Corn flakes or Rice Crispiest wasn’t the most interesting or flavoursome. The service by the staff was impeccable and on reflection I should a) have requested a disabled room and b) asked if there were any other cereals available. Overall the price of £100 just for the room and £8.95 extra for breakfast (each) was a bit too much. We were only staying one night so it was manageable but we won’t be staying again.

8/10

Excellent

18 Feb 2025

Stuart

Cosy and comfy

Cosy rooms above a lovely pub restaurant. Rooms can be a bit small but easily manageable depending on which one you get. TV's though are very small so just used my laptop on sky go as the guest WiFi is quite good.

Business

6/10

Pleasant

16 Jan 2025

Mary

Friday night stay

We stayed in room 4, which was facing the road. It was noisy due to traffic. We didn’t sleep very well due to the sound of running water all night. We think it could be the men’s urinal as we were above that. There was a strong smell of cigarette smoke as you walk through the door to the bedrooms as the access was outside. The metal steps up to the rooms had ice and were considered a slip hazard because there wasn’t any salt put down. We don’t consider it value for money at £89 without breakfast.
It was clean and the food was good.

Partner

10/10

Exceptional

12 Jan 2025

Simone

Excellent service from everyone that we encountered. The room was perfect for all of our needs.

Partner

8/10

Excellent

15 Nov 2024

David

Marks on bed coverlet - harmless but did not create good impression. Plug missing from bathroom Otherwise fine for one-night stay. Restaurant dinner very good.

Leisure Partner

4/10

Poor

03 Nov 2024

Declan

Needs Attention

The room was damp from the water ingress around the front door. The shower room was dusty and the shower was very slow. The reception was tiny, could only fit one person into it.

Partner

8/10

Excellent

01 Nov 2024

Bernadette

I found the shower difficult to control, found the water very hot despite doing everything to lessen the temperature.
Broken slat on bedroom blind, also doorway into bathroom missing a door edge. A comfortable stay, would book again.

Leisure

10/10

Exceptional

29 Sep 2024

Thomas

Good

Leisure Self

10/10

Exceptional

15 Sep 2024

Mindaugas

Spectacular place, amazing food, clean room all what you need. All place made with love.

Business

10/10

Exceptional

18 Aug 2024

Michael

Friendly staff and great quiet location yet again brilliant room

Business_and_leisure Self

10/10

Exceptional

14 Aug 2024

Roger

Good value for money. Single bedroom blind needs option to tie up when window open.
Enjoyed Italian meal outside in evening.
Room quite small but provides all you need for short stay.

10/10

Exceptional

06 Aug 2024

Matthew

Very Nice

Great stay and excellent food. What more could you ask fore.

Business

10/10

Exceptional

25 May 2024

Peter

Well run good service weldone elm tree the breakfast was really great thank you

Business_and_leisure Self

10/10

Exceptional

03 Apr 2024

John

The burger and chips were amazing

Business

8/10

Excellent

17 Mar 2024

Gary

Very nice staff and a clean efficient room

8/10

Excellent

18 Feb 2024

Will

Good location, service and food

Stayed one night for work, staff really friendly and both evening meal and breakfast were very good. A little bit if road noise but if in the area would stay again.

Business

6/10

Pleasant

18 Feb 2024

Jerry

Room 7 is very tired.

6/10

Pleasant

22 Nov 2023

Verified traveler

Unfortunately, I cannot explain the good reviews for the hotel.
The bathroom smelled very, very badly of mould, and the room itself was a little cramped.

The staff were kind and helpful, but the inn itself... not so good.

Business

10/10

Exceptional

31 Aug 2023

Ronald

we had a lovely stay for one night

Leisure Partner

10/10

Exceptional

29 Aug 2023

Andrew

Helpful staff, nice restaurant. Stayed in room 4, nicely presented room with adequate on suite, a nice peaceful sleep and a good breakfast in the morning.
Would definitely stay again 👍👍

Leisure

10/10

Exceptional

21 Aug 2023

Tina

Stay here a MUST

Beautiful in every way

Friends_and_family Family

10/10

Exceptional

12 Aug 2023

Dennis

Nice quiet area, good food and drink

Business

2/10

Poor

10 Aug 2023

Verified traveler

Not Great !!

2 Bedside Lamps - Only 1 working Bulb.
Clock in bedroom - battery stopped and marked 11.
No curtains in Bedroom - Very modern wooden venetian blinds that although closed let in light from street and in the early hours of the morning.
15 INCH or Less TV on wall ( too small & too far way from bed) that had to be changed manually as Remote was worn with no letters/numbers and subsequently did not work.
Music from downstairs bar could be heard in Bedroom until close.

Food EXPENSIVE for what it is !
Not impressed for over £88 the night.
Restaurant/Bar chairs all marked and stained.

Ashtrays on tables outside - overflowing with cigarette butts and rubbish stuffed inside.

Beware as although the property offers a Book Now Pay Later on arrival .. You are charged prior arrival and harrassed till you settle the bill for payment.

They offer a Breakfast service BUT you have to decide what you want the night before and pay the night before as no one is there at Breakfast to take payment.

This place needs some TLC and attention to detail !
Here it is all about the money and a very poor representation of a pleasant stay !
0% Customer Service !! On a scale of 1 - 10 ? minus 10 !!!

Business

10/10

Exceptional

03 Aug 2023

Liam

Hotel Nice, Food was very good

Business

10/10

Exceptional

25 Nov 2022

Michael

It was a quaint English pub with rooms, as well as great restaurant. People were incredible.

Leisure Partner

10/10

Exceptional

12 Nov 2022

Sarah

Great place to stay

Very friendly staff and very comfortable room. Food was amazing.

Business

8/10

Excellent

12 Sep 2022

Nice

Clean and comfy. One night stay and booked an hour before arrival

Self

10/10

Exceptional

20 Aug 2022

Miss Anna

The room was small but very thoughtfully furnished with everything necessary. The breakfast was very good. The staff are extremely well trained and helpful. Good car park. Very good value for money.

Leisure

10/10

Exceptional

14 Aug 2022

Anne

Good place to stay

Really good room and really good breakfast. Would recommend.

10/10

Exceptional

11 Aug 2022

John

The gem in the Fens

Elm Tree Inn was situated close to friends nearby who I was visiting. We had a meal in the restaurant and everyone enjoyed what we had.
Would recommend if staying in Wisbech for visiting around the area.

Self

10/10

Exceptional

21 Jul 2022

Elliot

Superb

Superb , great clean place to stay ,
And the food is fantastic,
Highly recommend

Business

10/10

Exceptional

12 Nov 2021

Mark

biz stay

food is incredible, very friendly staff couldn't rate them any higher

Business

10/10

Exceptional

16 Oct 2021

Stuart

Stuart’s Trip

Lovely place, friendly staff, great food 👌

Business

10/10

Exceptional

19 Aug 2021

Verified traveler

A very nice place for a short break. Good food and pleasant staff

Leisure Partner

8/10

Excellent

06 Jun 2021

Julia

Great for quiet night and access to other areas.

Bedroom was comfortable.
TV operation notes would be good.
Breakfast, although extra was good and well prepared.
The location is surprisingly quiet, and the Inn serves a limited but tasty menu.

Partner

8/10

Excellent

04 Jun 2021

Lesley

Short break in the Fens

Perfect location for our short break. Whilst we understand things aren’t quite back to normal they did a pretty good job. Breakfast was paid for the night before, no menu on the first day, it was a full English with juice and a hot drink. The second day we were shown a handwritten menu, poached eggs were overdone and the toast was made with pappy white bread!
The evening meal we had was excellent, however.
The room was a good size, but we weren’t too keen on the wet room, water everywhere!
Plenty of free parking available.

Partner