The Dukes Head Hotel

10/10

Exceptional

07 Mar 2026

Lauren

Rooms were absolutely gorgeous, the service was great and the food even better. Would definitely stay again

Friends

8/10

Excellent

15 Feb 2026

Peter

Yes. All good , will call again

Partner

10/10

Exceptional

11 Feb 2026

James

Great room great servic.

Business

10/10

Exceptional

29 Dec 2025

Abigail

Fab little hotel near Carshalton. Only ~20 rooms, but super friendly service. Very walkable to the village, but also on bus line that goes straight to Heathrow/various train stations. Would definitely stay here again!

Self

6/10

Pleasant

22 Nov 2025

Brendan

Clean and tidy

Business

8/10

Excellent

22 Oct 2025

Brendan

Rooms good, chargeable extras in room okay, but premium prices charged

Business

10/10

Exceptional

18 Oct 2025

Wendy

Had a lovely overnight stay, staff were very nice and helpful could not of asked for a better stay

Friends_and_family Family

6/10

Pleasant

31 Aug 2025

Margaret

Average at best

Positives. We were allowed to check in more than an hour early. The room was clean and spacious. Nice big comfortable bed. The bathroom was clean with a great shower plenty of towels and toiletries.

Negatives. The room was dimly lite, the television remote was missing also the noise from emergency vehicles and traffic prevented me from sleeping. I think I possibly managed 4 hours sleep at the most.
Breakfast was disappointing eggs were overcooked, and other breakfast componants positively average. Tea ok but coffee not very nice.

Partner

8/10

Excellent

29 Aug 2025

Chris

The room was good, all t.v channels did not work. Eggs royal was poor as eggs over cooked and hollandaise sauce was tempid.

Business Self

8/10

Excellent

28 Aug 2025

Angela

Everyone was so mice

Leisure Friends

6/10

Pleasant

24 Jul 2025

Verified traveler

Telly & plugs on room not working. Room was a bit tired & dull.

Business

10/10

Exceptional

15 Jul 2025

Verified traveler

Brief getaway

Really well presented, sparlking clean bathroom and fairly new chairs. Odd placement of toilet roll holder

Partner

8/10

Excellent

02 Jul 2025

Christopher

Very comfortable bed
Helpful staff

Partner

10/10

Exceptional

21 May 2025

Ben

5 Star

Great place, wonderful staff, beautiful food, the room was/is lovely. I didn't want to get up, very comfy.

Business Self

10/10

Exceptional

07 May 2025

Carolyn

Lovely 1 night stay.

Lovely one night stay. Check in was easy and staff were welcoming and friendly. Room was lovely with a comfortable super king size bed. Only slight issue was the room felt cold and the air conditioning unit didn’t seem to want to generate heat. Lovely wool throw blankets on the beds kept us warm though.

Restaurant was lovely and staff were friendly and attentive. Food was delicious and served very hot. Staff made sure the food was ok for us and kept our drinks refreshed.

Breakfast was excellent with a good variety of self service continental options as well as a menu for a selection of hot breakfasts. Staff again were super helpful and friendly.

Overall a lovely one night stay and we will definitely be back.

Partner

10/10

Exceptional

15 Mar 2025

Darren

Brilliant rooms and helpful staff made my stay great, brilliant location.

Leisure Partner

8/10

Excellent

29 Jan 2025

Jason

The room was nice. The parking was busy.

Leisure Family

8/10

Excellent

02 Jan 2025

Sylvia

New year stay

Second time staying at The Duke’s Head and this stay did not disappoint, although very busy was quiet and no noise could be heard from the packed bar. Staff always friendly and room clean and very comfortable bed. As this is close to family will definitely stay again.

Partner

10/10

Exceptional

27 Dec 2024

Sharon

Great weekend getaway when we visit family for our annual early Christmas celebrations.
We love our weekend away in our very comfortable quiet bedroom, with a great shower room - all exceptionally clean - and fabulous breakfast.
They love coming around to the pub for an early Christmas lunch with us.
Food is always great - last year we had the Christmas menu, this year with the kids a bit older, Saturday ‘specials’ were ordered.
Don’t change a thing … we love it 😊

Leisure Family

10/10

Exceptional

23 Dec 2024

Daniel

Always a great stay and the food is fantastic. Rooms are comfy and homely and always very clean. Friendly staff and never had an issue with parking.

Business Self

10/10

Exceptional

13 Dec 2024

Fernanda

Amazing staff. Good food. Exceeded expectations. Close to an underground station.

Leisure Partner

6/10

Pleasant

12 Jun 2024

Helen

This IS NOT a 4 star hotel. More like a 2 or 3 at best. Rooms old and shabby. Food terrible.

Leisure Partner

10/10

Exceptional

28 May 2024

Jamie

Lovely

10/10

Exceptional

18 May 2024

Steve

Gem

Recommend, absolute gem.

Business

10/10

Exceptional

11 May 2024

Bob

Superb place to stay.

Wonderful hotel; excellent atmosphere. Homely rooms; very comfortable. If I was going to make any kind of criticism, it would be a tiny one & it's something I've found at many hotels - the duvet covers are often larger than the duvets, so when the duvet is laid on the bed there is an untidy gathering & creasing of the underside of the duvet cover. It's particularly uncomfortable & irritating when you get into bed & stretch your legs out. Many times I've stripped the duvet off, straightened the cover then re-made the bed. Obviously, much of this may be down to my petty OCD!
Everything else - food, drink, service, etc. - 5 stars! Special mention to the cosy individual huts in the garden.

Business

8/10

Excellent

30 Apr 2024

Des

Great stay

Great stay

Business

6/10

Pleasant

18 Apr 2024

Charles

Awful television

Leisure

10/10

Exceptional

17 Apr 2024

Keith

On a whole our room was clean, fresh and very comfortable for our needs. However the wet /bathroom basin was too small and the shower needs a door or curtain as all the floor gets soaking wet. All the staff were excellent, friendly, helpful and very accommodating. Would recommend staying here as convenient in all areas.

Leisure Partner

8/10

Excellent

10 Feb 2024

Linda

Really appreciated the early check in after our 11 hour night flight.
The receptionist who welcomed us was really friendly.
Thank you so much!

Partner

10/10

Exceptional

24 Jan 2024

Leigh

Great place to stay, highly recommended

Business

10/10

Exceptional

12 Dec 2023

Samantha

Fabulous pub with exceptional standard of room. Would definitely go back.

Self

10/10

Exceptional

09 Dec 2023

Strong

Really nice place with good bar and restaurant. The turkey Scotch egg was very good. Room is clean and roomy. I enjoyed my stay.

Business

10/10

Exceptional

04 Dec 2023

Terry

Very nice

Had an absolute fantastic night. had food in the pub also very nice would highly recommend this place.

Partner

10/10

Exceptional

21 Nov 2023

david

Very nice place to stay. Our second visit was as good as the first.

Leisure Partner

10/10

Exceptional

16 Oct 2023

Rachael

Recommended for a cosy, clean and special stay.

I'm so used to staying in corporate chain hotels, but my usual was fully booked so I went with The Dukes Head Hotel and was so pleasantly surprised that I am even leaving a review which is something I never do. The staff are sweet, the cleanliness of the room is spot on, and the breakfasts are just incredible! Little homely touches like a fancier coffee machine in your room (compared with a nespresso or even a kettle), the fact they have oat milk in sachets with great taste award tea bags, and the nice cosmetics too make it a really cosy and pleasant experience. Oh and also they have a large glass bottle of water in the room with cups - such a simple addition but I know I've woken up in the night so many times at other hotels gasping so this was just the cherry on the cake for me - loved it and will be coming back again.

Business

10/10

Exceptional

04 Oct 2023

Diane

I booked this for my parents. I live nearby. They said staff were helpful and their room was comfortable. I came over for breakfast which was really nice. They will likely stay again.

Leisure Partner

6/10

Pleasant

11 Aug 2023

Chris

The music is too loud and too early in some rooms.

The Hotel, Food and service were very good. However the management must be aware of the volume of their music in some of their accommodation rooms. To be woken at 06.15am by music was not ideal. The music also plays later into the evening. Room 292 and 201 were both affected.

Business Self

10/10

Exceptional

22 Jul 2023

c

Lovely Hotel with friendly and helpful staff.

Very comfy and well appointed room.

we will be back!

Friends_and_family Family

10/10

Exceptional

22 Jul 2023

Jennifer

Excellent stay and a beautiful hotel. Staff were friendly and welcoming. The pub attached has great food and service.

Leisure Partner

8/10

Excellent

07 Jul 2023

Verified traveler

Very comfortable stay would highly recommend

Partner

10/10

Exceptional

24 Jun 2023

Martin

Really enjoyed our stay in a very quiet room. The bed was comfortable and the shower was lovely and hot in the morning.
Just minor points off include the 'complimentary' snacks in the room which are very expensive according to the price list and the bar with only one server whilst it was so busy and the other staff were doing cocktails for the restaurant. The girl who served us must have been new as she messed up the order and having waited so long to get served, my wife and I couldn't be bothered to explain her mistake.
Nonetheless, we will definitely be coming back as overall it was a very good experience.

10/10

Exceptional

27 May 2023

ian

4 night business stay

Dukes head hotel was clean and comfortable. Room had everything you would need.
Bar and restaurant were good. Staff very professional.
4 night stay was on the expensive side but you get what you pay for.
Breakfast was particularly good plenty of choice.

Business

10/10

Exceptional

23 May 2023

EARL

I have stayed at many places and this is the Best Ever. Great staff, Great Breakfast, Great Rooms, Great Shower, Great parking, Bus stop right out the door. And the BEST PRICE EVER. Just stop by and look. I will be Back.

Leisure Family

10/10

Exceptional

08 Apr 2023

Carl

Stephen

Firstly the hotel is excellent no issues whatsoever,the only issue I had was food one night , I tried to order trout ,this was off the menu , no problem ,I then tried to order chicken which was off the menu , again no problem . Finally decided on rump steak which is shown in menu in the room , this was ordered and paid for , steak was fine although small after cooking . Looked at the bill next morning and it’s £32 for the steak . On questioning this was told it’s not a rump steak but a sirloin . The rump was/ is £22 . If I had been told it was a sirloin and it’s going to cost £10 more I wouldn’t have had it as it wouldn’t have been worth the cost . I did explain to a member of staff it’s not my money I am spending ,but was told rump not on menu only sirloin so it’s correct . On check out I explained to the pleasant lady on reception again , she understood and sympathised,but could not do anything as restaurant and hotel are separate .

Business

10/10

Exceptional

02 Apr 2023

david

Quick check in/out. Friendly staff. Comfortable and clean room. Very good breakfast. Would stay here again!

Leisure Partner

10/10

Exceptional

18 Mar 2023

Glen

It's a Must!

Love this place, always stay here when in the area with work. Great food and atmosphere. Staff are great and the rooms always perfectly clean.

Business

10/10

Exceptional

17 Mar 2023

Duncan

Nice spot. Good food.

Business Self

10/10

Exceptional

13 Mar 2023

Jean

Friendly staff and parking facilities. Great place to stay - would visit again. Thanks

Leisure Self

10/10

Exceptional

02 Mar 2023

Glen

Just Book it!

My second visit to this Hotel, highly recommended from work colleagues, and it didn't take long to figure out why. Beautiful place, great food and drinks. Staff were so friendly.

Business

10/10

Exceptional

24 Jan 2023

Karen

We had a lovely telaxing stay at the Dukes Head. Lovely rooms, comfy bed and amazing shower.
All the staff were really friendly

Partner

6/10

Pleasant

23 Jan 2023

Shirley

Okay

Leisure Family

10/10

Exceptional

21 Jan 2023

Gary

A relaxing overnight

Great friendly staff

10/10

Exceptional

25 Oct 2022

David

We stayed for three nights. This is one of the best hotels we have ever stayed in. It is clean and the food (breakfast/dinner) is excellent. The best part of this hotel however, is the staff. So friendly, professional and helpful. None better. We highly recommend this hotel and we would not hesitate to stay there again!

Leisure Partner

10/10

Exceptional

21 Sep 2022

Lisan

Easy check in. Room was clean. A little noisy in the morning.

Leisure Family_with_children

8/10

Excellent

12 Sep 2022

Ahlam

Great customer service, very clean, beautiful newly decorated rooms....shame as there is a little smell of damp/old moisture in the corridors so 4 out 5 stars.
Would recommend and will be visiting again

Leisure Partner

10/10

Exceptional

29 Aug 2022

Verified traveler

Great Stay

Surprisingly excellent hotel in Wallington! Easy free parking. Good food. Comfortable large rooms. Inexperienced staff - a little more efficiency and professionalism but pleasant and helpful.

Friends_and_family Family

10/10

Exceptional

19 Aug 2022

Marie

Perfect bolt hole

Beautiful rooms fabulous food, great staff

Business

10/10

Exceptional

16 Jul 2022

Laura

Gem of a hotel

Great find! Recently renovated rooms are absolutely beautiful & comfortable & the power shower was amazing. Well thought out that the guests staying have safety in you need you key card to access the corridors to the rooms! Good food both breakfast & dinner. Really friendly staff. 10/10 from me guys, keep up the good work 👍

Business

10/10

Exceptional

10 Jun 2022

Michelle

Had a great stay here. Staff were friendly and helpful.
Bedroom was lovely and recently renovated
Perfect location for the Derby weekend

Leisure Partner

8/10

Excellent

24 May 2022

Colin

Room was good size. Excellent bathroom, very comfortable beds.free parking is a bonus.
Food and drink in the bar was very expensive but very good atmosphere.
Would definitely stay again.

Partner

8/10

Excellent

03 May 2022

Verified traveler

Lovely little hotel

Very nice place to stay and lovely service

Friends_and_family Family

8/10

Excellent

14 Apr 2022

Robert

Great room and amenities but we chose the hotel as it advertised free parking but when we returned in the evening the car park was full and we had to find a side street.

Partner

10/10

Exceptional

24 Mar 2022

Julia

Fantastic very comfortable stay.
Excellent breakfast!
Absolutely ideal

Business

10/10

Exceptional

02 Mar 2022

Robert

Spot on.

Spot on.

Business

10/10

Exceptional

30 Jan 2022

Mr.Stephen

Review of Duke of York

Very pleased with the hotel. Unfortunately I had to park off site as carpark was full at 6.30pm.
The snack basket was expensive.

Partner

10/10

Exceptional

20 Nov 2021

Simon

Great hotel

Amazing room with a big king size bed.
The room was clean and tidy and a good size.
Very quiet inside the room.
Love that there was access to the pub from the hotel. Staff were very accommodating and helpful. Will be coming again.

Friends_and_family Family

10/10

Exceptional

15 Nov 2021

Andrew

Nice room. Friendly staff and excellent food

Business_and_leisure Self

6/10

Pleasant

14 Oct 2021

Verified traveler

Reception was un-manned, but good service once they came along.

Food was overpriced and of poor quality. It felt like it was pre-prepared in a central kitchen and then heated on-site.

Room was lovely but definitely could hear the traffic.

Business

8/10

Excellent

12 Oct 2021

Clare

Pleasant and helpful staff. Comfortable bed and lovely shower.
We stayed three nights and our room was not cleaned on the first day, which wasn’t a problem but unexpected. We did have the ‘Do not disturb’ sign on the door until about 10am but didn’t feel that should have prevented cleaning.
Suggest that the card giving information about towel changing could have been more prominent as we didn’t see it until we were leaving!

Leisure Partner

10/10

Exceptional

07 Oct 2021

Julie

Peaceful

Quiet night’s stay near Hackbridge …exactly what I needed. Very clean room , helpful staff, easy parking. Will definitely use again.

Self

8/10

Excellent

06 Oct 2021

Janice

Easy and quick check in. Clean and comfortable room, bathroom had eco taps with complimentary toiletries. Yes

Partner

8/10

Excellent

10 Sep 2021

Chris

Food very good!

Business

6/10

Pleasant

15 Aug 2021

NICOLAS

NOT QUITE FULL MARKS

The unmanned desk was a little unnerving but soon the c concierge came and checked us in. Even though I had a room number, I couldn't put my evening drinks onto my tab so paid with debit card - not a hassle. The room is truly excellent overlooking the green and the king bed super comfortable. The stay was a little marred by constant fore alarms at 0600 on Sunday which continued until 0645 without explanation so the porter should have reassured us more. The breakfast was excellent well served and the waitresses were helpful and kindly. So not bad but not full marks

Friends_and_family Family

10/10

Exceptional

10 Aug 2021

zoe

Great hotel & food

Amazing hotel and bar, great Sunday roast, will stay again next time I'm up working. Thank you

Business

10/10

Exceptional

01 Aug 2021

Verified traveler

All round good hotel.

Leisure Friends

10/10

Exceptional

24 Jul 2021

Verified traveler

Just from an age of comfort and so peaceful in a busy location

Leisure Partner

10/10

Exceptional

13 Jul 2021

Philip

Euro Finals check in

simple and effective check in DESPITE it being the Euro Football Finals

Business

10/10

Exceptional

12 Jul 2021

Verified traveler

A bit more expensive than normal but well worth the extra cost.

Business Self

8/10

Excellent

24 Jun 2021

Robert

Good B&B

Good B&B, good food and great travel links.

Business

10/10

Exceptional

31 May 2021

Verified traveler

The room was spacious and clean there were tea and coffee in the room, large shower with plenty of hot water and water pressure

Leisure Partner

8/10

Excellent

24 May 2021

Verified traveler

This was our wedding night and checked in at reception and offered a glass of champagne on them!!

Leisure Partner

8/10

Excellent

21 May 2021

Verified traveler

All ok

It was fine

Business Self

10/10

Exceptional

30 Oct 2020

Mike

As usual good service good food good cask beer.

Business

10/10

Exceptional

15 Sep 2020

Mr R . F .R

must stay place

Nice place, neat, clean friendly.... great food, free parking good beer will be back

Business

10/10

Exceptional

18 Aug 2020

NM

Great large vlea

Business

10/10

Exceptional

17 Feb 2020

Andy

Great stay

Great stay great food

Business

8/10

Excellent

09 Jan 2020

Betty Lou

Comfortable Hotel with a Pub

Nice clean and comfortable bedroom. Rather short on wardrobe space but for 2 nights was fine. Breakfast food was varied and good but could have had more fruit. In fact the food was much better than whenI stayed a year ago. I will definitely book again when I need to stay near Wallington. he bar prices were not expensive for a hotel but for a Pub a little pricey. Lovely varied extensive seating to suit your needs. Great outside area for most weathers.

Friends_and_family Family

10/10

Exceptional

12 Dec 2019

Alan

Lovely overnight stop

Overnight stop to visit local venue for Christmas party. Lovely stay, bed so big I had to send a search party for the wife. Fantastic breakfast, great all round.

Partner

10/10

Exceptional

27 Nov 2019

Julia

Hidden gem

Such a lovely place to staying. Spacious, clean and comfortable rooms and a gorgeous restaurant. We both had delicious steak and then lemon and blackberry posset. Just lovely 😊

Partner

10/10

Exceptional

01 Nov 2019

Timothy

Would visit again

Comfortable bed. Excellent service in restaurant for evening. A little slow for breakfast and limited choice of fruits. Would visit again.

Partner

10/10

Exceptional

31 Oct 2019

M

Great hotel, dont hesitate in booking

fantastic place and really great staff - highly recommend

Business

10/10

Exceptional

16 Oct 2019

Thorsten

Just an overnighter with my daughter on a girls weekend, but such lovely reception staff, extremely helpful and friendly. Grateful thanks to the kitchen for accommodating a fruit salad breakfast for my daughter who is vegan.

Friends_and_family Family

6/10

Pleasant

16 Oct 2019

Zadoo

Very dated but really pleasant staff

Building and rooms are old and not as clean as it could be and toilets don`t flush well but it was a spacious, quiet room.

Very pleasant staff and really wide range of tasty English food served in their restaurant/pub

It is sometimes difficult to get hold of the staff (they are in the pub) which can be annoying.

Place needs refurbishing. Didn`t use wifi

I`m unlikely to stay there again

Self

10/10

Exceptional

11 Sep 2019

Verified traveler

very good hotel

very good hotel

Business

10/10

Exceptional

01 Sep 2019

Verified traveler

I could not find fault with this hotel. Great value for money.

10/10

Exceptional

05 Jul 2019

Verified traveler

It was my in laws anniversary and birthday, they left a lovely card from all the staff which added the personal touch, very much appreciated it

Leisure Family

10/10

Exceptional

02 Jul 2019

Verified traveler

Great location near the charming town of Carshalton. Good bus transport direct to Heathrow from a nearby bus stop. The hotel is attractive and has a good restaurant.

Business_and_leisure Self

8/10

Excellent

21 Jun 2019

Olusola

Damp room at this hotel

All good except room smells of damp.

Partner

8/10

Excellent

08 Jun 2019

Dean

Great place but the windows in the room need fixing

10/10

Exceptional

06 Jun 2019

Jonathan

Great Hotel, made to feel at home.

Excellent Hotel & Pub, we've become regulars to the Hotel, and we are recognised and greeted by all the staff. Breakfast is awesome and plenty of choice, my favourite is the full english.

Partner