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Heacham Manor Hotel

Norfolk · United Kingdom

Hunstanton Road HeachamView location

8.8/10Excellent385 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.8/108.8
Condition8.6/108.6
Location8.6/108.6
Neighborhood9.0/109.0
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Heacham Manor Hotel

Located in King's Lynn, Heacham Manor Hotel Spa & Golf is in a rural location, within a 5-minute drive of Norfolk Lavender and Hunstanton Sea Life Sanctuary. This golf hotel is 1. 6 mi (2. 6 km) from Princess Theatre and 1. 7 mi (2.

7 km) from Hunstanton Heritage Centre. Take advantage of recreation opportunities such as a golf course or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and a television in a common area.

Guests will find features like newspapers in the lobby (surcharge). Grab a bite at The Mulberry Restaurant, a restaurant which features a bar/lounge and a golf course view. You can also stay in and take advantage of the room service (during limited hours).

English breakfasts are available daily from 7:30 AM to 10:00 AM for a fee. Stay in one of 45 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

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Conveniences include phones, as well as desks and coffee/tea makers.

Located in King's Lynn, Heacham Manor Hotel is in a rural location, within a 5-minute drive of Norfolk Lavender and SEA LIFE Hunstanton. This golf hotel is 1.6 mi (2.6 km) from Princess Theatre and 1.7 mi (2.7 km) from Hunstanton Heritage Centre.

Stay in one of 52 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as desks and separate sitting areas.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: GBP 50.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for English breakfast: approximately GBP 14.5 for adults and GBP 6.50 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Searles Golf Club 1.1 km / 0.7 mi
Norfolk Lavender 1.7 km / 1.1 mi
Rainbow Park 2.5 km / 1.6 mi
Princess Theatre 2.8 km / 1.7 mi
Hunstanton Heritage Centre 2.8 km / 1.8 mi
SEA LIFE Hunstanton 2.9 km / 1.8 mi
Hunstanton Beach 3.1 km / 1.9 mi
Stubborn Sand 3.3 km / 2 mi
Wild Ken Hill 3.5 km / 2.2 mi
Hunstanton Golf Club 4.7 km / 2.9 mi
Norfolk Coast 4.7 km / 2.9 mi
Snettisham Park 5.9 km / 3.7 mi
West Sands 7.9 km / 4.9 mi
Courtyard Farm 8.5 km / 5.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Bar
Show 6 more facilities & services
  • Restaurant
  • Meeting room
  • TV lounge
  • Non-smoking establishment
  • Fitness
  • Golf practice facility
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Heacham Manor Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Heacham Manor Hotel

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Heacham Manor Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Heacham Manor Hotel

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Heacham Manor Hotel

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSIC DOUBLE BEDDouble or Twin • CLASSIC DOUBLE BEDDBT.AS-DB

    Photos are not available for this room type.

    Heacham Manor Hotel

    Double or Twin CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Heacham Manor Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Heacham Manor Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Heacham Manor Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Heacham Manor Hotel

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Heacham Manor Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Heacham Manor Hotel

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Heacham Manor Hotel

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Heacham Manor Hotel

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    Heacham Manor Hotel

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Heacham Manor Hotel

8.8
Excellent
385 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
8.6 /10
Neighborhood
9.0 /10
Amenities
8.4 /10
100 reviews shown
4/10
Poor
23 Jul 2026
Stephen
Room had not been fully cleaned when we checked. Bathroom door would not lock and there was damage to the wall behind the door which had not been repaired. Shower screen over the bath was not adequate to prevent water from soaking the floor. Overall the decor was tired and in need of refreshing.

Food in the restaurant was average. The room rate of just over £300 for the night was excessive for the standard offered at the hotel.
10/10
Exceptional
09 Jul 2026
Jean
We stayed in a Pavilion room which has air conditioning which we appreciated in the current climate.
Partner
10/10
Exceptional
21 Jun 2026
Lyndsey
Staff where friendly and helpful, we where made to feel really welcome.
Partner
8/10
Excellent
07 Jun 2026
Stacy
The manor us a bit dated but the front desk staff were lovely which made up for the decor. Reasonable price and hearty food. Walking distance to beach.
Family_with_children
10/10
Exceptional
28 May 2026
Tracy
The staff were very friendly and helpful, the Full English Breakfast was lovely. Our room was clean with full size bath towels, hand towels, kettle, tea, coffee, sugar, milk and water (still & sprinkling). Mattress was a little hard but comfortable. The only down side was the room was really hot (35 outside) and it only had a tower fan so the first night was a bit uncomfortable temperature wise apart from that i will 100% recommend this hotel to stay. I can’t wait to stay there again
Partner
10/10
Exceptional
27 May 2026
Melissa
We loved our stay here. Hotel very clean. Room we had was lovely and large and AC which was very welcomed with the heatwave

Good breakie you could order from a menu and some buffet.

Close to Hunstanton

Would recommend
Family_with_children
10/10
Exceptional
14 May 2026
Anthony
Brilliant hotel, very clean, massive room with comfy bed and lovely view
Partner
10/10
Exceptional
21 Apr 2026
Michael
Perfect stay, staff were brilliant from start to finish 👌
Family_with_children
10/10
Exceptional
19 Apr 2026
Daniel
Really friendly welcome, good facilities, room was spotless, only a flying 1 night visit with an early start so we didn’t dine but we would definitely stay here again
Partner
6/10
Pleasant
12 Apr 2026
Danni
The rooms were extremely basic but clean, and the hotel was conveniently located for where we wanted to be. The rooms and the dining area were way too hot and couldnt be moderated and the beds, pillows and duvet were also basic ajd very uncomfortable. The breakfast was basic but sufficient
6/10
Pleasant
23 Mar 2026
Anne
Although the hotel has the status Manor it was a bit tired in some areas.
The breakfast area needed to be stocked up a few times and ran out of a couple of things.
Staff mainly helpful and friendly
Ordered food from the lunchtime menu when we arrived and the prawns in our food were a bit hard and the pasta was not linguine it was tagliatelle.
Arrived back not too late from our party and the hotel bar was shut
Partner
10/10
Exceptional
08 Mar 2026
Mathias
Thank you
Pet
8/10
Excellent
27 Feb 2026
Berkay
Rooms and everything were ok. The only problem was the internet, it was unstable and quite slow connection.
Business
10/10
Exceptional
08 Feb 2026
Eugene
Good staff, many amenities and nice restaurant
Partner
10/10
Exceptional
09 Jan 2026
Brenda
Room clean and warm, excellent bathroom, staff polite and professional enjoyable 2 night break.
10/10
Exceptional
01 Jan 2026
Marie
We stayed in room 2 which is a lovely comfortable suite. All the staff were friendly and worked really hard, especially as it was a busy New Years Eve. Breakfast was superb … great quality ingredients and cooked to perfection. We couldn’t fault it at all. A wonderful stay thank you all.
Partner
10/10
Exceptional
11 Dec 2025
Alan
We were in a Pavilion room. Couldn’t fault it. Spacious room; large screen TV; clean and modern bathroom; lovely hit breakfast.
Friends_and_family Friends
8/10
Excellent
30 Nov 2025
Michael
Fabulous stay very helpful staff
Partner
6/10
Pleasant
18 Aug 2025
Paul

Good stay with some issues

If found the room should have had USB outlet in a double socket, the overall setting and ground are good, and the staff helpful, Sunday carvery I found poor value, we turned up at 12:30 one person trying to manage carving and left ux standing for minutes, to get meat. Only to find the veg’s trays empty. I could see other staff in the kitchen talking
Would I stay again Yes but I hope the carvery needs looking at
Partner
6/10
Pleasant
18 Aug 2025
Verified traveler

Not the best experience sad to say.

The rooms in the block require some updating. There was no air conditioning and there were no USB points or sockets by the beds. The bathroom window required repainting and there was some black mould on the tile grouting. When we checked in the reception staff were great. However, the room smelled of cigarettes which was not great. This smell had cleared when we returned late in the evening. Food in the Pavillion was well prepared. Very over-priced accommodation due to events at Sandringham. You can get the same room for half the price on any other Saturday.
Friends_and_family Friends
10/10
Exceptional
03 Aug 2025
Jane
Has electric car charging facilities.
This was our 5th stay at this hotel and we will come back again. Breakfast is generously served and delicious.
Deer in the garden too. Lovely garden views at rear.
Leisure Partner
8/10
Excellent
03 Jul 2025
Chris

Lovely setting. Good hotel.

A beautiful setting and building. The service from all staff was really good. Friendly,polite and efficient. Our room was spotless. The only negative was, with just a single Velux window and no air conditioning, the room very hot as it was high summer. A good tower fan did help though so not something to get upset about. There was an old English feel about the place.
Partner
8/10
Excellent
09 Jun 2025
Paul
Need to have choice of duvet as the provided was far too warm for me in June. Had to take cover off and use this rather than the duvet.
Leaving windows open downstairs during night was necessary as too warm but always worry about security.
Keys for front door and room door could be more easily identifiable as constantly trying wrong one as look the same.
Pavillion last food orders didn't align with advertised times
Self
8/10
Excellent
03 Jun 2025
Cox
Generally good. £9.50 for glass of wine a bit off putting.
Self
10/10
Exceptional
30 Apr 2025
Helena
Lovely hotel, have stayed here a few times now and has always been good.
Leisure Partner
4/10
Poor
10 Apr 2025
GV
Sadly the room did not reflext the inages on tge website and was not as clean as expected. The condition of the room is below what was expected with walls chipping, furniture visibly damaged and the bathroom was in much needed of a revamp.
I don’t usually leave a reciew but felt so dissapointed that I needed to mention this. The restaurant, gardens and overall care of the property was fantastic and did not match the condition the room was in.
Business
8/10
Excellent
19 Jan 2025
Moira
Your website description is incorrect. No separate shower and bath in a cottage suite and no bathrobes. Fortunately we have stayed there before in a cottage suite therefore did not expect these. However for anyone who has not stayed before misleading and needs to be corrected.
Leisure Partner
10/10
Exceptional
01 Jan 2025
Paul
Excellent stay.
Leisure Friends
10/10
Exceptional
05 Dec 2024
Robert
Upgraded to a lovely room in the Manor, a real bonus.
Dinner and breakfast were excellent
Partner
4/10
Poor
17 Nov 2024
Benjamyn

Tired and disappointing.

Disappointing. Stayed in newer cottages. Very basic furniture of cheap and nasty variety. Wardrobe door hanging loose, one and only one bedside light. Weak shower. Dirty carpet. At this price point in Norfolk, expect much better.
Partner
8/10
Excellent
17 Nov 2024
Verified traveler

Beautiful hotel and grounds, lo. Need more staff.

Lovely receptionist on check in. Some young, not particularly proffesional staff at dinner. Long wait for service. Poor bar boy Danny. One girl from restaurant not always kind to him. Guests in bar all commenting \" poor boy \" it was very busy and only him serving bar and restaurant. Waitress stated too loud, unfortunately all in the bar heard. \"You need to prioritise the restaurant not the people in bar' not good to hear when you are in a full bar lounge. Certainly under staffed. Two guests left restaurant, before finishing due to poor service. Breakfast service much better (bar not open so less pressure.)
Spa/massage not available Sat after check in. (3pm) Masseuse leaving at 4pm No female masseuse.
Room very nice, clean, other than cobwebs/spider in corners. Good room facilities. Tea coffee, fan, heating, nice toiletries and shower good. We would stay again but need to get staffing right in evening. It was similar on our last stay. Food and breakfast- good.
Partner
10/10
Exceptional
29 Oct 2024
Natalie
Thoroughly enjoyed our stay-will defiantly be back!! Highly recommend!
Leisure Family
10/10
Exceptional
26 Oct 2024
Susan

Mini break

The de luxe accommodation was exactly that - delightful. The room was spacious, there was plenty of cupboard space and a nice sitting area. The bathroom was pristine. We had a lovely restful one night stay and I would recommend to anyone.
Partner
10/10
Exceptional
19 Oct 2024
Mr Francis
A very comfortable place with good service and friendly staff, beautiful location
Self
10/10
Exceptional
28 Sep 2024
Gregory
The hotel/Manor & surrounding grounds were delightful, from the delightful duck pond to the challenging links golf course, reasonably priced for guests staying. The Wellness gym, spa & treatments seemed idealistic
6/10
Pleasant
17 Sep 2024
mary
Beautiful property. Lovely bathroom.
Service in dining room very slow and chaotic. The food at dinner was excellent. Breakfast was average.
There were two ladies on reception who were were unhelpful. One lady was very nice.
Leisure Friends
10/10
Exceptional
27 Aug 2024
Jessica
Very nice hotel and it mixed with old and modern style. Lovely breakfast. Liked the spa but the temperature was too hot so couldn't stay longer. The temperature of the jacuzzi should set a lower temperature.
Leisure Partner
2/10
Poor
27 Aug 2024
Declan

Good for golf no so good for the Hotel and Food

The hotel was very old and tired, the food in the restaurant was awful no taste. The staff were very helpful. The golf course was very good and the pro-shop also very good.
Self
10/10
Exceptional
21 Aug 2024
Amanda
The property is beautiful. We stayed in the pavilion the room was massive. Had all the things you need. So happy being there. Lovely setting. You can use the caravan park nears swimming pool and entertainment if you wish. Has a well being centre onsite. 10/10.
Leisure Partner
10/10
Exceptional
01 Jul 2024
Robert

A Real Gem

A real Gem. Hotel, room and staff were excellent. But a special mention for the food in the Mulberry restaurant, our evening meal and freshly cooked breakfast were first class.
Partner
6/10
Pleasant
29 Jun 2024
Andrew
It is a nice property and the food was very good however there were a number of disappointing things. A few of the staff were a bit grumpy, service at dinner and breakfast was very slow, we had a dirty glass on the table, shower soaked the bathroom floor.
10/10
Exceptional
28 Jun 2024
David
Very comfortable and spacious room. Excellent breakfasts.
Leisure Self
10/10
Exceptional
13 Jun 2024
John

3day break

Excellent staff , very warm welcome by everyone, Jayne was a fantastic host and ambassador
Partner
10/10
Exceptional
28 Apr 2024
Lynette

A nice place to stopover

A nice stop over not far from the beach. Great service and food.
Friends_and_family Family
10/10
Exceptional
15 Apr 2024
Helen

Lovely hotel

Lovely hotel, we stayed in the pavilion. Good food, cooked breakfast in particular was really tasty. Staff were friendly and helpful. Would definitely go again.
Partner
10/10
Exceptional
03 Apr 2024
Fiona
Only a 20 min walk from Hunstanton and a peaceful setting
Leisure Partner
10/10
Exceptional
24 Mar 2024
Kelly
Wonderful experience as always, will visit again very soon
Leisure Partner
10/10
Exceptional
10 Mar 2024
Lauren

Amazing stay

Had an amazing stay for one night for Mother’s Day surprise. Fantastic helpful staff, amazing food. Highly recommend a stay at the Heacham manor hotel.
Friends_and_family Family
10/10
Exceptional
21 Feb 2024
Neil
First time staying at the manor. Although we only stay one night for our anniversary. I felt really comfortable. Food was great , the people working there were really friendly.throughly recommended staying there. And will definitely be visiting there again.
Partner
10/10
Exceptional
08 Oct 2023
Simon

A nice short break

A pleasant, comfortable hotel. The food was nice and we all (family of 4) slept well. Will definitely stay again.
Friends_and_family Family
4/10
Poor
11 Sep 2023
paul

Don't stay in room 12

WE were in room 12 on a very hot day. We opened the patio doors onto the beautiful garden to be greeted by the noise from the kitchen . The level of conversation was appalling with some very choice language and the conversation that would make you blush. We went out and came back still the same language. The next morning we woke to the sound of the kitchen and one chef saying \"i hate F***ing breakfast why don't the C88ts cook it them selves
Having paid over £200.00 it was simply not acceptable
Partner
10/10
Exceptional
30 Aug 2023
Kay
Very Friendly and welcoming staff
Leisure Partner
10/10
Exceptional
12 Aug 2023
wendy
All great.
Leisure Partner
10/10
Exceptional
20 Jul 2023
maxine

Perfect in every way

Absolutely amazing could not ask for more. from being welcomed at reception to the restaurant team perfect. The food was outstanding.
Would highly recommend
Friends_and_family Family
8/10
Excellent
24 Jun 2023
Brenda
Pleasant staff. Clean & comfortable rooms
10/10
Exceptional
29 May 2023
David
Excellent, exceeded our expectations
Partner
8/10
Excellent
07 May 2023
Winnie
A bit old. Not much parking space
10/10
Exceptional
17 Apr 2023
Karen
Nice hotel, friendly staff
Friends_and_family Family
10/10
Exceptional
02 Apr 2023
David

High quality hotel

Booked this hotel without great expectations but surprised at excellent accomodation, very good food, good service, and fine views.
Partner
8/10
Excellent
19 Mar 2023
Ken

Lovely Place

Lovely place lovely evening meal. Service at breakfast very slow as my only gripe
Partner
10/10
Exceptional
09 Mar 2023
Verified traveler

All good

Easy check in. Helpful staff. No issues.
Business
10/10
Exceptional
17 Feb 2023
David
Excellent all round
Leisure Self
10/10
Exceptional
06 Feb 2023
A

Very good

Really good room and meals, all delivered in a welcoming and generous way. if we are in the area again we would use the hotel again very gladly.
Partner
10/10
Exceptional
06 Feb 2023
Mia

Lovely place to stay!

Fantastic place to stay, staff were friendly and helpful, the room was clean and the food was delicious. Will definitely be staying again!
Partner
10/10
Exceptional
11 Jan 2023
Timothy

Fantastic Hotel

We stayed in the new golf pavillion building. Its in a great location right next to the golf course with views looking out towards the sea. The accomodation is immaculate, the staff are friendly and the food is excellent.
Partner
10/10
Exceptional
01 Dec 2022
Paul

Great hotel

Fantastic size rooms in the pavilion and finished to a very high standard, food was also fantastic and staff was brilliant
Business
8/10
Excellent
06 Nov 2022
Jacqueline
Lovely historic building with beautiful garden and surrounding area. View from bedroom was stunning looking over the golf course. Food and service very good. All served in a beautiful conservatory with stunning views.
Just one thing to say was when checking in, the receptionist was efficient but was indifferent and didn't make us feel welcome after a long journey but the rest of the staff were excellent.
Leisure Partner
8/10
Excellent
23 Oct 2022
Nicholas

Nice stay, but Spa Facilities are off site...

Nice, 2 night stay in a well presented, clean room. Friendly well trained staff and good food served in the Mulberry Restaurant....but, don't get caught out by the low level window in the the bathroom (Room 6)...if you don't close the blinds you will give anybody using the car park a shock.
Partner
10/10
Exceptional
14 Oct 2022
David

All good

The hotel rooms were adequate although a little dated the new wing of rooms were very good with a lift looking over the golf course. Breakfast very good
Friends_and_family Friends
4/10
Poor
22 Aug 2022
Katie
The area is nice, the outlook is nice, but the Spa is shut & has been shut for months apparently, the whole decor is so dated & in need of a major make-over & quickly inside, shame as it looks lovely from the outside

Kitchen / Bar Staff were very young & some clearly didn’t want to be there, just not very switched on with customer service really

If it had a good old updated revamp inside & made it less gloomy/dark/dated it has great potential
Leisure Partner
10/10
Exceptional
20 Aug 2022
helen
Beautiful place to stay.
The best staff, polite, friendly and helpful.
Leisure Partner
10/10
Exceptional
17 Aug 2022
Alan
Quite spacious rooms
10/10
Exceptional
11 Aug 2022
Stuart

Relaxing Stay

Relaxing stay and room with 4 poster bed was fantastic. Quiet hotel but not far from the local beaches
Partner
10/10
Exceptional
03 Aug 2022
Verified traveler

Great stay

Really lovely over night stay. Great customer service. Highly recommend.
6/10
Pleasant
25 Jul 2022
Steve

Good and Bad

We were very happy with the room and en-suite especially it’s size and cleanliness. The only problem we had was that the AC unit dripped water constantly, over us as we entered and left the room and then onto the floor. The noise of the constant dripping meant that we had to turn it off overnight, which somewhat defeated the purpose of having it.
We were surprised when we registered to be told that we had been booked into breakfast at 9.45, a time which was not acceptable for us as we had to leave early. The alternative suggested was the Pavillion which opened at 7.30 but we were told that it would probably be 8.00 before we got our food. Again not what we wanted. We tried to book for dinner only to be told that there was no availability, in fact the receptionist made a joke that she had already been told off for taking too many bookings. She did give us a sheet of paper with other eating places on so we had to spend a lot of time trying to find somewhere else (without success) when we had anticipated a nice meal in the restaurant.
On leaving early the next day the receptionist had paperwork all over the counter and asked us to wait 5 minutes whilst she did the bills. She didn’t seem happy when we said we wouldn’t wait as we wanted to go and find breakfast somewhere.
Our experience with the staff and our inability to get food at the hotel didn’t at all fit in with its motto “nothing is too much trouble”. We were disappointed with our overall experience.
Partner
10/10
Exceptional
19 Jun 2022
Cameron

Great Stay

We got a lovely welcome, the grounds are really nice & set the scene perfectly. The room was a good size & very clean definitely would use again & recommended to others
Partner
10/10
Exceptional
02 Jun 2022
J

Mulberry cottage

It was the first time of visiting. We hired the Mulberry cottage which didnt disappoint. Highly recommend if you need a base for Hunstanton and surrounding areas. Will definitely be back
Friends_and_family Family
10/10
Exceptional
15 May 2022
Carolyn
I cannot fault the staff at this hotel they were all so polite, friendly and helpful. Beautiful views to the sea from my room, a lovely setting. Breakfast was delicious too. WiFi does work in certain parts of the hotel but I’m aware they are working on it. Highly recommend this hotel .
Leisure Self
2/10
Poor
12 May 2022
Andrew
The Wifi and internet connection is lousy in the room and the restaurant - staff say owners are just not interested. Useless therefore for business travelers who need to connect. I left one day early because I could not work without internet.
Breakfast does not start until 08:00 -- USELESS for any practical guest with places to be - including the golf course. The female serving staff at breakfast are surely / miserable. Only drip/filter coffee was available.
The lock on the door of my room was so badly installed the bolt could not be used.
The receptionist on my departure was blaming the owners and not writing down any of the issues she was being given by the guests before me in the line and my own -- most disinterested in the guest's issues. \"The owners don't listen\".
Business Self
10/10
Exceptional
26 Apr 2022
Peter

Fantastic location and set-up

Fantastic location and set-up.
Accommodation (Cottage Suite) was spot on and a bonus to have cooking facilities. Buildings are fairly new and very well-maintained.
Breakfast was good - cooked to order with a good selection of cold items
Partner
10/10
Exceptional
05 Jan 2022
Viv
Lovely hotel
Leisure Family_with_children
10/10
Exceptional
11 Dec 2021
Monica
Large well appointed room
Leisure Partner
10/10
Exceptional
06 Dec 2021
Miss
The staff were all very welcoming and friendly. Our room was spotless!
Partner
10/10
Exceptional
06 Dec 2021
Helen

Great hotel shame about the food.

As we approached the hotel it looked beautiful and we were very impressed. However, we were not in the main building but in rooms in blocks of cottages. The rooms were amazing, so spacious and clean and the beds were very comfy. Unfortunately, being in the rooms outside of the hotel was a little difficult for our party. Although its only a short walk to get to the main hotel 2 of us have limited mobility, i am disabled so it was made even harder walking through in the storms. We were only told 2 days before that we were not in the main hotel but we could upgrade for an extra £90, which was annoying as i only needed an accessible room and couldn't afford to upgrade.
We spent both evenings at the hotel bar where the staff were so nice and accommodating, we couldnt fault them at all. The rooms to sit in and have a drink were relaxing with leather sofas and log fires.
The only thing i would criticise was the food. 3 out of the 4 of our party didnt enjoy their evening meal. The full english breakfast was nice but on our second day 2 of us ordered breakfast sandwiches. The bacon one came with 2 unbuttered pieces of bread and cold bacon the other one was sausage again unbuttered bread and 1 sausage cut in half that didnt cover the bread. For the price it was terrible.
I would definitely go again but not eat there.
Friends_and_family Friends
8/10
Excellent
25 Nov 2021
judy
Beautiful buildings and grounds.
Leisure Partner
10/10
Exceptional
15 Nov 2021
Michelle
Staff are very welcoming, friendly.
Waitress at breakfast time was excellent, just overall it was a very nice place to stay.

The only negative was the bed was uncomfortable and could do with a more comfortable mattress instead of two single mattress’s put together, part from that our stay was very nice 😊
Leisure Partner
8/10
Excellent
05 Sep 2021
Alexandria

Lovely place

Lovely visit. Few issues with fire alarm however we emailed the manager with our concerns who promptly called us to discuss.
Partner
6/10
Pleasant
04 Aug 2021
Trudy
The room was clean and very nice but very hot. The restaurant food was not good at all and therefore only ate one meal there.
Friends_and_family Friends
10/10
Exceptional
03 Aug 2021
dennis

Helpful staff and restaurant young team very good
Partner
8/10
Excellent
02 Aug 2021
Claire

Great short break, great find!

Very nice short break at Heacham Manor, to find family rooms with catering facilities at a hotel which you can book a flexible amount of nights in North Norfolk is great. Lovely hotel and room, reception & bar staff all very nice. The only downside we found was that there was only the AA Rosette available in the evening which as a family wasn't ideal. New Pavillion bar and restaurant was fantastic just needs to carry food into an evening, and keep the bar open later!
Friends_and_family Family
6/10
Pleasant
25 Jul 2021
Verified traveler
Needs refurbishment
Leisure Partner
10/10
Exceptional
24 Jul 2021
Dave

Superb Hotel

Great stay and location. Peaceful and The Pavilion and golf course are superb. Spa was closed which was disappointing and I’m not sure Biffa waste collection is necessary at 05.30 in the morning ! This is a great hotel and overall is a brilliant place to stay.
Friends_and_family Family
8/10
Excellent
23 Jul 2021
carol

A great stay

Enjoyed our 2 night stay, and happy that the hotel carried on with some covid restrictions. The restaurant staff were most helpful, pleasant and the evening meals were excellent. We will look forward to returning when the pandemic is over to be able to enjoy the facilities to the full.
Partner
8/10
Excellent
19 Jul 2021
Philip

Heacham Minibreak

Two night stay. Room clean and comfortable. Problem with bath mixer tap when we arrived but fixed while we were having dinner so very prompt response. Nice setting by golf course. 15 min walk across course to beach
Partner
8/10
Excellent
13 Jul 2021
LINDA

Lovely Weekend

Hotel was very good,rooms spacious because of cvid restrictions room wasnt cleaned as anly there for 3 nights, but ableto get more tea and coffee and clean towels from reception.
Staff need more training but im sure this will happen as things go back to normal. Also sstaff shortages will get better.
Partner
10/10
Exceptional
29 May 2021
Verified traveler
Beautiful surroundings. Quite central to lavender fields and good walk across golf course to beach and Hunstanton
Leisure Partner
10/10
Exceptional
21 Oct 2020
Roque

Perfect little getaway

It’s a really family friendly place. Great location which made it perfect for exploring the surrounding area. All the staff we meet were polite and very helpful. We will be going back for sure.
Friends_and_family Family
10/10
Exceptional
31 Aug 2020
Alison
Amazing hotel, lovely little cottages, very spacious tidy and very welcoming team
Friends_and_family Family
6/10
Pleasant
25 Aug 2020
Verified traveler

Good location near beach.

This is our 2nd stay as a family at this hotel. Last year was 5 star. This year the hotel are working incredibly hard to follow Covid guidelines. Our apartment this year was ok, however there was a horrendous smell from the dishwasher which we complained about twice to a cleaner. This wasn’t fixed. We kept our windows open all day whilst out to try and rid of the smell. If we were to stay again we would ask not to stay in this apartment 1A
Our breakfast was delicious and the hotel staff are welcoming and friendly. We would like to return next year as it’s a perfect location near the beach.
Friends_and_family Family
6/10
Pleasant
21 Aug 2020
Roger

mediocre

During late Covid, precautions were excessive: no housekeeping, no instructions for TV (which needed programming), surly reception and management. Net curtain jammed across window onto carpark, making it hard to open window during heatwave. Dog friendly hotel turned out to have not booked a dog friendly room in hotel. Plusses were: good bed and bathroom. Overall, mediocre motel with above average size room, drab furnishing.
Partner

Location & surroundings

Heacham Manor Hotel
Hunstanton Road Heacham, Hunstanton, United Kingdom

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Heacham Manor Hotel

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