Kings Lynn Knights Hill Hotel & Spa BW Signature

6/10

Pleasant

06 Mar 2026

Joanna

We were disappointed to find that breakfast was not included in the price and so we had to pay an additional charge for breakfasts for our two night stay.
The meal we had at the pub in the first night was mediocre at best. We ordered one of the 'specials' , which we thought would be good. It was a pie that had been microwaved and so instead of a crisp pastry crust was more like elastic.

Partner

10/10

Exceptional

24 Feb 2026

William

Have stayed here a few times. Food at restaurants first class. Excellent leisure facilities.

Partner

6/10

Pleasant

20 Feb 2026

Andrew

Overall staff friendly and helpful. Room clean and gym/pool good.

Major reason for selecting the hotel was that it was “dog friendly” however, while there was a dog friendly room (for a fee) the rest of the hotel is pretty much out of bounds with the exception of a tiled area in the adjacent pub where we could eat. No lounge area or similar we could make use of.

While the hotel was nice overall the restrictions because of having a dog were quite limiting.

Friends_and_family Family

6/10

Pleasant

28 Dec 2025

Raymond

Room needs improvement. Floor creaked badly and carpet needs replacing. Ceiling damaged and needs repairing and repainting. Generally room tired and needs refurbishment. No toiletries, just a soap dispenser

Leisure Partner

6/10

Pleasant

22 Oct 2025

Charlie

Very expensive for what it was

Business

10/10

Exceptional

15 Oct 2025

Kevin A

Clean comfortable room. Excellent friendly staff

Business

10/10

Exceptional

04 Oct 2025

Helen

Great overnight stop

Easy parking and excellent breakfast. Really friendly staff as well

Partner

10/10

Exceptional

18 Aug 2025

Fred

👍

Asked for a top floor end of corridor room and thats what we were allocated good sized room with a balcony plenty parking even though it was a very bisy weekend with concerts at Sandringham Estate

Partner

2/10

Poor

31 Jul 2025

Adam

There is nothing to recomend except the water pressure in the showers. Generalky the hotel is run down with uncomfortable beds and a musty neglected feel of under investment.

Leisure Partner

6/10

Pleasant

29 Jul 2025

Jane

Average

Very dusty , windows were hard to open and mattress definitely needs changing.
Was in a disabled room but step was too big to get in shower. door to get in room was so heavy couldn’t even get in room or open from other side
Then restaurant was closed the Sunday evening no explanation luckily have a pub on side but was looking forward to having a meal in restaurant

Partner

8/10

Excellent

10 Jun 2025

Piotr

Overall is a good hotel, however room and especially bathroom needs refurbishment. In my room it was imposible to set the water temperature either was cold and then suddenly woter become very hot.

Business

8/10

Excellent

05 May 2025

Carol

Hotel and staff lovely but due to a burst water main unable to use the Pool or Spa

Partner

6/10

Pleasant

25 Apr 2025

Jane

We were disappointed with the standard of the room, it was basic and more like a room in some large franchise which catered for one night stays.
Staff were courteous without being inviting and happy to have our custom.
We did get a room that was appropriate for our needs, with a wet room and all the grab rails for support in the bathroom. The heated towel rail was turned off and we could not turn it on. As a last minute booking we were a little underwhelmed.

8/10

Excellent

24 Apr 2025

Benjamin

Decent hotel, great staff, good food options, great amenities, rooms were a bit dated / basic.

Leisure Partner

10/10

Exceptional

23 Jan 2025

J

80th birthday weekend

Very clean and inviting and a excellent breakfast

Friends_and_family Family

10/10

Exceptional

14 Jan 2025

Rodney

Lovely room nice and warm and comfy

Business

6/10

Pleasant

17 Dec 2024

Verified traveler

Decent size room but very expensive (almost £200 for a Monday night). Rather outdated. No lift. Very bland breakfast

Business Self

6/10

Pleasant

29 Oct 2024

Mike

NO SNOOKER TABLE ANYMORE

The photos from Hotels.com had a full snooker room which is the only reason i selected this hotel, so i was thoroughly disappointed when it had gone years ago. i had nothing to do by 7pm and was hoping for a snooker evening so bored bored bored.

Business

6/10

Pleasant

25 Oct 2024

Tim

Not bad

The hotel was lacking atmosphere, their bars close early and the pub on site closes when the staff get bored.

Partner

8/10

Excellent

20 Oct 2024

Tony

Nice break away

Leisure Partner

6/10

Pleasant

14 Oct 2024

Janice

Nice and clean bed, nice shower, not many TV channels and the carpet could do with a clean

Partner

10/10

Exceptional

06 Oct 2024

Adrian

Worth a stay

The hotel is a little dated, but is kept spotless.
The staff were great and very helpful, both on reception and in the restaurant at breakfast.

Partner

6/10

Pleasant

29 Sep 2024

Karen

V expensive for what it is

Leisure Family

6/10

Pleasant

13 Sep 2024

Helen

Budy hotel with functions. Room clean but a little dated. Disappointed only 1 set of towels. Staff very friendly and helpful.

Leisure Partner

8/10

Excellent

02 Sep 2024

Olesya

Pleasant stay, good spacious room (superior double), although it was too warm on hot sunny days. Nice view over the gardens. Impressed with free electric car charging point. We enjoyed using the swimming pool and sauna, good facilities, friendly staff. Very good evening dining experience with a varied menu, lots of vegetarian options. Unfortunately, breakfast seemed too pricey for what was on offer but served well by friendly staff. Location was convenient for travel but on busy cross roads, although this didn't mean much noise.

Partner

8/10

Excellent

28 Aug 2024

Melissa

Really enjoyed our last minute 2 night break. Staff all genuinely nice and happy to help.
Nice spa experience, unfortunately fully booked so couldnt get any treatments. Sign of good spa being fully booked also bank holiday weekend and hotel had a wedding so not surprised really. Had afternoon tea which was delightful. Would recommend this hotel for a break away.

Partner

8/10

Excellent

21 Aug 2024

Verified traveler

Please hoover the carpet :-)

I hated the pillows which is no1 thing for me. The rooms could be cleaner and I don't like when the shower is mounted on a wall.
On the upside - service and breakfast were flawless.

Business Self

6/10

Pleasant

19 Aug 2024

Richard

A little disappointing

We checked in to find that the rate did not include breakfast. The receptionist quoted us at £13.50 each, but it would be £18.50 if we purchased it in the morning. We returned a little later to confirm that we did wish to have breakfast and we were charged £14.50 each. As it turned out £14.50 was expensive for what we had as the breakfast was merely okay.

The room had not been services properly as we found more than one piece of rubbish when checking in.

We had a meal in the Farmers Pub, part of the hotel complex. My wife's baked potato was acceptable. I had the loaded nachos which were dreadful. It is very rare for me not to finiah a meal but a barely managed half of it. Very disappointing!

The indoor pool was good as was the steam room. The sauna was not really hot enough but there was a sign saying that the temperature had been reduced because guests and members had been putting water on the heating element. Perhaps they should have turned the heat up not down?

All in all not a four star hotel and there are other better ones in the area.

Partner

8/10

Excellent

14 Aug 2024

CLAIRE

The hotel was very pretty and oldy wordy. The pub had character to it but the younger staff looked as if they didnt want to be there so there was no great customer service there. The rooms looked as if they were old stable blocks so did not look appealing from the outside but they were large inside and very clean. The breakfast was lovely and the older staff in there were far more friendly and focused on custoner serbive. The spa was smalll but quite adequate. Overall a nice stay.

Partner

6/10

Pleasant

29 Jul 2024

Julie

Room was a bit small and no balcony or outdoor space. Bathroom sink basin cracked and stained. Cobwebs in room and milk carton on floor behind drawers.
Hardly anyone staying in hotel so I’m sure they could have done a complimentary upgrade especially as was celebrating our anniversary. We have stayed before and got a better room for less money.

Partner

4/10

Poor

13 Jul 2024

Natasha

the change room floor in the pool/gym was dirty. the breakfast was ordinary. the location is by a highway and so traffic noise. if i'd known it was a best western i woildn't have bothered. pictures look nicer than the reality.

Leisure Family

10/10

Exceptional

01 Jul 2024

Verified traveler

Love it!

Leisure

10/10

Exceptional

17 Jun 2024

Verified traveler

Top Hotel

Lovely hotel, really quiet. Massive room with lovely food in the restaurant

Business

10/10

Exceptional

07 Jun 2024

Ali

Beautiful hotel in the country. Our room overlooked a field and we saw deer and rabbits often which was great. The room was huge with a very comfortable bed. The hotel is beautiful and traditional. The spa was nice. The pool was also nice. Some areas could use a bit of updating but it’s all part of the charm! Highly recommend for a great hotel and good value.

Leisure Partner

10/10

Exceptional

20 May 2024

Kimberley

Fantastic hotel, clean, quiet and the spa facilities included were a great touch. Staff were friendly and the options for food was great. We had room service and could chose food from the pub and resturant too.

Hotel entrace has no signage though so i got confused which building to go to.

We stopped to visit sandringham and castle ridings which was just down the road.

Leisure Friends

8/10

Excellent

09 Feb 2024

Steve

The outside rooms are OK.

Looking for an updated menu in the pub soon.

Business Self

10/10

Exceptional

14 Jan 2024

Verified traveler

Lovely hotel, staff could not do enough for you.

Partner

10/10

Exceptional

12 Jan 2024

Mark

Over all very profeesional from the room to the food to reception amazing service barman on first night kai was brilliant professional helpful and so friendly explained so much stuff to us

Leisure Partner

8/10

Excellent

31 Oct 2023

Mark

No air conditioning. Very poor nights sleep. Bed very hard. Poor lighting throughout the hotel. Spa was good

Partner

10/10

Exceptional

30 Oct 2023

Stephen

Lovely, peaceful stay

We had a superior double room which was a really good size and could not hear any road noise at all. The hotel was lovely and the staff were friendly and helpful, particularly the staff in the restaurant. Thank you

Partner

8/10

Excellent

23 Oct 2023

Aubrey

Nice place for short stays

Business Self

10/10

Exceptional

16 Oct 2023

Steve

Good parking, good gym, nice pub on site, outside rooms a little tired but quiet.

Business

6/10

Pleasant

15 Oct 2023

Margaret

Bathroom decor tired and all taps need replacing as a matter of urgency. Attention to cleaning needed where the mirrors are concerned. On the whole staff were knowledgeable and helpful, but eating chips whilst serving on the front desk is unacceptable.

Leisure Family

6/10

Pleasant

02 Sep 2023

SUSAN

Hoping for luxury!

Hoping for a nights stay in luxury. Room given was just ok. Had everything you needed but very tired and dark.
Slept well. Room was in courtyard and during evening could hear extractor fan. We were in room 6. We like a big bed so chose room with twin beds. Bit disappointed.
Breakfast was very good.

Partner

6/10

Pleasant

31 Aug 2023

Kay

Not a 4 ⭐️

The staff were ALL excellent. The hotel is of two halves! The main hotel is nice. A little dated but ok. The outer buildings for rooms are so basic. Grubby in places and certainly not 4 star. Tired and very dated. They desperately need a facelift!

Partner

8/10

Excellent

31 Aug 2023

William

TV remote was a nightmare!

Leisure Self

10/10

Exceptional

29 Aug 2023

Rodney

Comfort and Joy

Great venue with excellent ambience and the pub grub had a fantastic separate gluten free menu.

Partner

8/10

Excellent

11 Aug 2023

Naomi

Good location for North Norfolk break

A good location for exploring North Norfolk.Very friendly staff and the hotel was very clean. Room excellent size and comfortable, bathroom would have been better with mixer taps in sink. Food in the restaurant was very good.

Partner

10/10

Exceptional

27 Jun 2023

David

I stay in a lot of hotels and this is one of my favorites.

Business

10/10

Exceptional

19 Jun 2023

Cyril

Lastminute break

Hard to fault. Lovely atmosphere and friendly people. Just one night needed break.

Partner

10/10

Exceptional

21 May 2023

Verified traveler

Great Visit

The experience was excellent. The staff was so friendly and helpful. The facilities was very clean and the food was excellent.

Friends_and_family Family

8/10

Excellent

29 Mar 2023

Claire

Pleasant 2 night stay

Pleasant 2 night stay. Reception staff friendly, room big, beds comfy. Food in the restaurant good and plenty to chose from. Only thing lacking was atmosphere. There was definitely an older generation staying at the hotel. Spa area was nice, facilities all working. On site pub was nice, good selection of drinks and a good menu choices too.

Partner

10/10

Exceptional

22 Mar 2023

Greg

Excellent accommodation, food and service.

Excellent Hotel, with a nice pub on site. The food in the restaurant was excellent and the service from the ladies at breakfast was superb.

Business

8/10

Excellent

22 Feb 2023

Jennifer

Overall standard good

We were quite satisfied with our room, it was very clean and comfortable. My only complaint would be that for two people there was one set of towels only. It was a very brief overnight stay as I had to be at the Q E Hospital for 8am we did not take breakfast.

Partner

10/10

Exceptional

19 Feb 2023

Verified traveler

I would stay again

Overall this was a really nice stay. Big comfy rooms, beds with good facilities. Sadly just getting a bit old and could do with a revamp It this is still a lovely stay

Business

10/10

Exceptional

23 Jan 2023

Julie

Lovely 1 night stay at Knights Hill. Room was very clean and nice & warm.
Had breakfast in the Garden Room which was very nice, plenty of choice
Would definitely go back

Leisure Partner

4/10

Poor

21 Jan 2023

SHEHZAD

No one cleaned the room

Room had no view as depicted in the pictures.
In my 5 day stay, no one cleaned the room or changed towels although I left the clean my room request on the door. Had to request the duty manager on return on day 4 to arrange towels and empty bin!
Was disappointing.

Business

8/10

Excellent

08 Dec 2022

Verified traveler

Comfy

comfy bed, good shower and good sized room

Business

8/10

Excellent

16 Nov 2022

Glenn

A perfect stay for us.

Only one night so not a lot to go on but staff were friendly and informative. so really satisfied.
Only complaint was phoned Hotel to book a room and told there weren't any. then booked one on Hotels.com
The event we were doing, 10K run at Sandringham was put back due to Queen's passing and got charged another £27 for 5min call.

Partner

6/10

Pleasant

15 Nov 2022

David

Okay!

Not a bad place to stay overnight. The bed isn’t the most comfiest and the pillows are like bricks. The gym is pretty good but the servers in the restaurant need to be a little more polite!!! “You can tell me now what you want” was a little strange

Business

8/10

Excellent

14 Nov 2022

Verified traveler

Great stay

Brilliant stay. Clean room with good facilities. The only thing I didn't like was the hardness of the pillows.

Partner

8/10

Excellent

17 Oct 2022

haidong

An old friendly English country side hotel.

Business Self

6/10

Pleasant

15 Aug 2022

Emma

Bit tired and dull but ok

A typical Best Western, comfortable but dated. On a busy road and noisy from the traffic. Upgraded the room to a ground floor garden room with patio whuch was nice and spascious. This is a very quiet hotel catering for the more mature guest and unfortunately lacked character and charisma. The pool and gym along with the spa are open to the public so are busy and the pool is not really suitable for children. Breakfast was ok, but again thd atmosphere is excrutiatingly dull and for the price of thd rooms, should really be included in the price. The pub/restaurant follows this same theme, very dull but ok and catering towards the more mature guest. Staff were friendly, good facilities in the room and clean witb good housekeeping. To sum it up, dated, tired and dull, not ideal for families but would suit a business stop over or retired couples and elderly guests.

Friends_and_family Family

8/10

Excellent

06 Aug 2022

Richard

Good overnight stop

All good. Reasonable scoff at thw Farmer's Bar. Only disappointment was quality of wifi which kept dropping out.

Business Self

10/10

Exceptional

16 May 2022

Belinda

Comfortable rooms. Staff friendly and helpful. Nice pool and lots of food options.

Leisure Partner

10/10

Exceptional

21 Apr 2022

Lisa

That you could use all of the facilities

Leisure Family_with_children

10/10

Exceptional

06 Apr 2022

Frances

2 Night Break

We chose this Hotel for the facilities, Restaurant, Gym & Pool. We used all and although this was at the start of school Easter Holidays, the hotel & facilities were quiet and pleasant. The pool, jacuzzi, sauna & steam room were relaxing and clean.
We explored the North Coast of Norfolk and found this was a good base to travel from, we also visited the large town of Kings Lynn which has all the major shops and restaurants.
The room was large, a bit dated decor wise but clean.
All staff were helpful and pleasant.
We would definately consider staying here again in the future.

Partner

10/10

Exceptional

07 Feb 2022

Sunita

Excellent Service

The staff at this hotel are all very friendly and helpful. There are goof facilities including 24 hour room service menu and everything one could expect in the room, although ours had no air conditioning (being February this didn't matter, but it might have done in the summer. One could, however, open the window and there was hardly any noise outside).

Some reviewers have said the hotel is dated. This is somewhat true. However, the atmosphere was very pleasant and charming. If you are looking for an ultra modern environment then maybe you should look elsewhere. If, however, you are looking for a clean, comfortable hotel with excellent service, great facilities, and all that most people would need, then this is the place.

We stayed because our son and his family have recently moved to the area, and we were so happy here that we joined the rewards program, for further stays.

Friends_and_family Family

10/10

Exceptional

08 Jan 2022

Paul

Choice of bedrooms

Leisure Partner

10/10

Exceptional

20 Dec 2021

Deborah

Worth a visit

We arrived & checked in. The receptionist informed us of restaurant times & the facility locations. Our room was amazing, it wss large, with a seating area & an outside area to sit with a drink, which will be lovely during the summer months. There is an on-site pub which was very reasonably priced. The hotel bar prices are the same as in any hotel. Everyone was friendly & helpful. Definitely worth another visit - close to Castle Rising, Sandringham, Kings Lynn & Hunstanton

Partner

8/10

Excellent

10 Oct 2021

Jonathan

We left car for 5 days while we cycled in Norfolk. Felt very safe.

Leisure Partner

8/10

Excellent

13 Sep 2021

Sarah

Pleasant

Nice hotel that was mostly clean and comfortable, just a little dated (bathroom and spa)

Partner

6/10

Pleasant

10 Sep 2021

Annette

It was okay

Partner

10/10

Exceptional

08 Sep 2021

Simon

Lovely hotel. Enjoyable stay. EV Friendly.

Really nice hotel with great facilities. Staff were all friendly and we had no problems at all whilst there.

The room itself was clean and tidy with good facilities for the all important cup of tea and a biscuit.

We had a twin room and my only complaint was the bed being a bit short. Not really the hotels fault that I’m a bit taller though and I still slept well so it can’t be that bad.

Parking is ample and we were able to charge our electric car. There is a plug top charger and a 7.2kW untethered charger. Perfectly adequate for a destination charger, plug in overnight, all charged up by morning. And free. No complaints here.

Great place to watch the sun go down with excellent access to the coast and towns.

Would definitely stay here again.

Business

10/10

Exceptional

22 Aug 2021

Michael

Great place to stay

Friendly and helpful staff, comfy bed and tasty food.

Partner

8/10

Excellent

16 Jul 2021

Gill

Knights Hill

Good location no problem with the noise of the traffic

Partner

10/10

Exceptional

09 Jul 2021

Verified traveler

It is in a great location

Leisure Family

10/10

Exceptional

28 Jun 2021

C

Great visit to Norfolk

A very comfortable Norfolk visit & stay despite Covid restrictions, staff very friendly and helpful, good food - all in all just perfect for us on this trip

Partner

8/10

Excellent

03 Jun 2021

Jason

Leisure trip

Great place to stay and great facilities. I do feel the hotel should look at access for wheelchairs and mobility scooters in greater detail. Everything is quite accessible but some of the steps and kerbs could do with a small wooden ramp to assist with access more.

Partner

6/10

Pleasant

18 Mar 2021

ROBERT M

Cold hotel

Hotel was a bit dated and in need of a refresh/redec
Service and food was excellent.
Room 104 was freezing and forced me to spend all evening wrapped up in the bed

overall I would stay again although not in this room

Business

10/10

Exceptional

13 Feb 2021

William

Great stay at Knights

Excellent hotel and staff

Business

8/10

Excellent

05 Dec 2020

CJ

Double bed was very wide and comfortable. The room was large, with good facilities.

Friends_and_family Family

4/10

Poor

26 Oct 2020

Verified traveler

up 3 times in the night for fire alarms. told we were just unlucky

Partner

2/10

Poor

18 Oct 2020

Jonathan

Never ever ever again

Check in and out staff rude and beds like sleeping on wood

Friends_and_family Friends

8/10

Excellent

11 Oct 2020

Sue

The pool is an odd shape and therefore not great for serious swimmers although we were glad to have it; the room was spacious and the bed enormous. The breakfast which had to be pre-ordered was generous - the best of its kind we have had post-pandemic, although it could do with the addition of a piece of fruit. The whole place was very clean, although we had no housekeeping service during the two nights we were there - Covid security measure. Overall we had a good stay and I would stay here again.

Leisure Partner

8/10

Excellent

04 Oct 2020

H

Very clean. Very Helpful staff. Food excellent .

Partner

8/10

Excellent

30 Sep 2020

Clive

Nothing unique but well run hotel coping with Covid well.

Leisure Self

4/10

Poor

25 Sep 2020

Sally

Average

No sleep as really close to reception and could here talking REALLY loud, comfy bed, bathroom outdated. Staff didn’t ask how our stay was and £105 no breakfast etc not impressed

Partner

10/10

Exceptional

20 Sep 2020

Michael

Will stay again

Lovely place to stay, great view from balcony

Partner

8/10

Excellent

18 Sep 2020

Paul

A very comfortable hotel in pleasant surroundings. Restaurant options were good. There was a free charge point for our electric car although the bay was occupied by a car that was not using it ! The hotel reception were able to sort this out after some delay and agreed that a sign should ask guests not to park there unless rhey were using the charger.

Leisure Partner

8/10

Excellent

07 Sep 2020

Steve

A pleasant stay with my 13 year old son

This is a nice hotel. The pool is a bonus. Rooms were comfortable and spacious and the WIFI was good enough to view short videos and emails. To be fair I didn't try streaming anything. The beds in the twin room were virtually doubles.

Breakfast at £13.50 per head was a little steep so we ate elsewhere. We didn't use the restaurant as we were going out and didn't use the ar so couldn't comment on that.

Staff were friendly and helpful. I would have no issues staying here again.

Friends_and_family Family

2/10

Poor

03 Sep 2020

Emily

Very dissapointing stay as I discovered this morning the morning of my business meeting that the shower didn't work which was LESS than ideal and even more frustrating after a terrible nights sleep due to my room being situated on a busy corridor and me hearing trays etc on trolleys being wheeled down the corridor all night.

Business

6/10

Pleasant

31 Aug 2020

Verified traveler

Spa and swimming facilities not run by the hotel and as they have a bookable system, unable to book times we wanted and not told about the system before arrival

2/10

Poor

28 Aug 2020

Verified traveler

Poorly managed. Facilities are not great. I appreciate COVID has taken its toll on proceedings but I barely saw any member of crack a smile the whole weekend we were there, that's including the Farmer's Arms and the Spa. Will not be returning.

Leisure Partner

6/10

Pleasant

24 Aug 2020

Sarah

Dirty bathroom and dark room, avoid!

The wallpaper in the bathroom was peeling off, the hooks were all hanging off and when I went to make a cup of tea the milk in the sachet was completely mouldy!
The room was very dark and very hot. There was no air con and if you open the window all you can hear is the loud noise from the road.
Definitely wouldn’t return.

Partner

6/10

Pleasant

24 Aug 2020

Marie

The room wasn't cosy, just functionale. It was a big one but total lack of Warmth.

Business

10/10

Exceptional

04 Aug 2020

Sandra

Great location with lots of countryside around. Beautiful walled garden. Staff were awesome too

Leisure Partner

4/10

Poor

22 Jul 2020

Peter

Terrible value for money, needs updating!

I was REALLY disappointed with my stay considering I spent £125.00 on the room for one night. Unfortunately this will be the last time I stay at a Best Western Hotel following a very similar experience at their Peterborough Hotel recently. Best Western need to spend a lot of money on updating their rooms! The decor is outdated, furniture dated and cheap, and the bathroom was dirty and so in need of updating and general repair. Not value for money AT ALL!! Not what you'd expect from a Hotel like this.

Business

8/10

Excellent

18 Mar 2020

Verified traveler

Stayed 2 nights as attending an event locally. Staff friendly and efficient. Used the Spa facilities which were good, not too busy. Room was comfortable, I was on the ground floor and thought it maybe noisy but this wasn’t an issue. Location of hotel was ideal for me. Parking also good. I was travelling alone but felt very safe and comfortable.

Self

10/10

Exceptional

17 Mar 2020

Verified traveler

Great location for us . As we live near cambridge

Leisure