Dragonfly Hotel Kings Lynn

6/10

Pleasant

07 Mar 2026

Maria Teresa

The reception staff in the evening very helpful and parking was good, The food in evening wasn’t great. The room was clean and really good shower. The breakfast was good.

Business Self

10/10

Exceptional

23 Feb 2026

Dawn

Clean
lovely nights sleep, very quiet.
Parking free., would stop again if in the area

Partner

6/10

Pleasant

12 Feb 2026

Andrew

Rooms too dark

Business

10/10

Exceptional

25 Jan 2026

Andrew

Second time staying here and was as great as last time.
Room perfectly equipped, clean and comfortable, good choices for breakfast and food fresh and hot.
Plenary of free on site parking.
Will stay here again

Partner

8/10

Excellent

02 Jan 2026

Jon

Ideal for what we wanted

Friends_and_family Family

8/10

Excellent

21 Dec 2025

Derek

Nice variety

Business Self

8/10

Excellent

21 Dec 2025

Colin

Room was clean. Hotel was in good condition and very cosy with all the Christmas lights

Partner

8/10

Excellent

13 Dec 2025

Susan

Great hotel in a relatively quiet location. The bed and the linen were great and the room very clean. Breakfast wasn't brilliant, most of the hot food seems to have been waiting around for a while being dry and lukewarm.

10/10

Exceptional

12 Dec 2025

Jonathan

Everything was great. Check in fast and polite, room clean and nice bathroom with lovely shower, WiFi fast, TV channels easily selectable and bed comfy and breakfast was good. Definitely come back.

Business Self

10/10

Exceptional

10 Dec 2025

Gary

Great room👍

Business

10/10

Exceptional

06 Dec 2025

Alan

I was very pleased with the hotel, a lot better than the Travel lodge I stayed in the previous day. The staff were very friendly and nothing was too much trouble. Very nice and quiet rooms with everything you would need on hand.

10/10

Exceptional

30 Nov 2025

Martin

Room was spotless. Had everything we could need. Comfy bed. Very good shower. Big tv, kettle and hostess tray. Very dark at night and no noise.
Breakfast was excellent.
Can’t fault it.

Partner

8/10

Excellent

29 Nov 2025

Mark

5 one night stays over 5 weeks, room always clean, staff always friendly, breakfast always good. Loved the Katsu chicken and honeycomb cheesecake.

Business_and_leisure Partner

10/10

Exceptional

22 Nov 2025

Gary

Overall it was a very good overnight stay

Business

10/10

Exceptional

14 Nov 2025

Elaine

Staff wère very courteous

Friends_and_family Friends

8/10

Excellent

26 Oct 2025

Andrew

2 youths in the car park smoking drugs reported it but not a lot the staff could do

Partner

10/10

Exceptional

13 Oct 2025

Dean

I have stayed at this hotel a few times and always enjoy the stay.
Would definitely recommend

Business

10/10

Exceptional

25 Sep 2025

Ann

Good location,parking and breakfast

2/10

Poor

14 Sep 2025

David

AVOID !

Check in was great. My room stank of damp so I went back to reception to ask to change but there wasn’t a spare room available. I asked for a refund if they can’t give me a clean room which the Manager wouldn’t do. He said the room isn’t damp it’s just the wet carpet from a previous leak. At this point if he knew there was wet carpet and the room was bad he should’ve not let it out. I told him I’m not staying in there and said he should try it. Apparently there was a no-show from the previous night so the manager decided to put me in that room. Although that was the decision he moaned that he’d have to make my room into a double and clean the damp room I was in. Again if he knew the room was unsuitable he should have reacted and cleaned it. A damp room is clearly a health issue with spores potentially growing. I went to the restaurant to have my meal while the Not Fit To Be Customer Facing Manger stormed off and sorted the rooms. After getting into my new room which was fine apart from a strangely placed 1950’s Goldsmith & Silversmiths of Regent Street butter knife on the desk. Which was dirty. Such a weird find. Food was good and the rest of the staff were great and attentive. Manager diabolical on customer services.

Business

10/10

Exceptional

12 Sep 2025

David

Excellent stay

Staff are polite and helpful, hotel is clean and well maintained, nice surroundings and comfortable bedding

Self

8/10

Excellent

05 Sep 2025

Heather

Pleasant surroundings outside.
Tried hard to make it look gd.

Leisure Friends

2/10

Poor

03 Sep 2025

Marcin

Never again!

Never again! Worst experience, musty smelly room. Dirty sticky tables in the restaurant. 2 members of staff only for the entire hotel and when asked for a menu the lady said that - is there! At the bar...Unbelievable!!!

Business

10/10

Exceptional

29 Aug 2025

David

Nice hotel great staff

Leisure

10/10

Exceptional

18 Aug 2025

tracey

Rooms were fine, breakfast good, need a car but stayed due to Sandringham event and taxis booked anyway. Overall a good place to stay

Leisure Friends

10/10

Exceptional

18 Aug 2025

Ann

Great hotel only down side bar shut 10.30

8/10

Excellent

16 Aug 2025

Karen's

This was an excellent location, offering free parking and a quick sign-in process. It included breakfast, not an early one!

Leisure Family

8/10

Excellent

15 Aug 2025

Verified traveler

Good location for Sandringham estate concerts - 20 min drive

Nice breakfast

Partner

8/10

Excellent

06 Aug 2025

Donna

Lovely, quiet hotel with a clean room. The downside was the lack of lighting. The room was at the back with extremely tall trees blocking all natural light. There is no central ceiling light in the room leaving it very dim and for those of us who have poor eyesight this does not help. Also the no servicing rooms policy meant that the bins were left overflowing with food in them and we had to ask for toilet roll as we were there Friday-Monday and we were not provided with enough.
Having said that we enjoyed our stay, we had a lovely breakfast every morning and a very nice meal on our first night. The staff were very friendly too.

Leisure Partner

8/10

Excellent

31 Jul 2025

Uko

It was simply a restful ending to a long and busy day. The staff were very helpful. The food was good and the bed comfortable.

Business

8/10

Excellent

20 Jul 2025

Claire

Really good hotel for a short break, we needed somewhere to stop over on a quick trip around Norfolk and this was perfect. Friendly staff from beginning to end. Good rooms, comfy beds and clean environment. Hotel was quiet and nicely laid out. Woke up to a decent cooked breakfast and check out was super fast. Bonus entertainment was looking out of our room window and seeing a large family of small, wild rabbits - didn't need to watch any telly! Would definitely stay here again.

Leisure Partner

6/10

Pleasant

20 Jul 2025

Doreen

A decent budget hotel for one or two nights

Check in and out was quick and staff friendly and helpful. Our room was quiet, clean and had a bathtub as well as shower, always a plus however the plug didn’t sit firmly and the bath water seeped out. Storage was limited however not a problem due to staying only overnight but the iron and ironing board was a useful tool. The reason for 3 stars rating was mainly due to the room being so hot and the supplied fan was noisy disturbing sleep either because it was hot when off and noisy when on. The bed was comfortable and kettle with tea and coffee was welcome, thank you.

We ate dinner in the hotel dining room and the food was fine and service good. Breakfast choices were limited however sufficient for our needs.

Partner

10/10

Exceptional

13 Jul 2025

peter

Great hotel, welcoming, lovely staff, good breakfast, good rooms, and bathroom, clean inside and out, would definitely stay there again

Leisure Partner

6/10

Pleasant

12 Jul 2025

Callum

Very average hotel, can’t walk anywhere in particular. Rooms could do with a renovation definitely

Business Self

8/10

Excellent

29 Jun 2025

Simon

Lots to like.

Spacey, clean, good room good bathroom. Breakfast plenty of it usual offering for UK.... Plenty of parking, keenly priced, location reflects that as its ontskirts not walkable for evening activities....... But would recommend.

Partner

10/10

Exceptional

18 Jun 2025

Anna

Friendly and helpful easy check in, lovely room, clean, well presented, plenty of sockets and USB points. Comfy bed with good quality linen. Good breakfast with helpful staff. All in all excellent value for money and would visit again. Thank you

Partner

8/10

Excellent

08 Jun 2025

Amanda

Stopped overnight. Had late check-in which wasn’t a problem. Room clean & comfortable. Only negative is it smelt damp/musky so had window open a lot. Don’t know if that was because we were on ground floor or not. Breakfast was good.

Partner

4/10

Poor

03 Jun 2025

Andrew

Lovely hotel, breakfast was disappointing

A lovely hotel in a nice location. Disappointed about the breakfast as there was only 1 person cooking and looking after the breakfast area, resulting in the hotel running out of hot food, as it was too much for her to do the cooking and keeping an eye on hot food in the buffet area.

Running out of bread for toast, bacon running out, baked beans running out. Only scrambled eggs in buffet and need to asked for scrambled eggs

Partner

10/10

Exceptional

27 Apr 2025

Jacqueline

Unfortunately as we had travelled by train we were limited to using the buses to get into King's Lynn which was quite a good service but was a long 20/25 minutes walk to the bus stop from the hotel.
Everything about the hotel was excellent. Friendly, helpful staff and very clean throughout. Delicious food

Leisure Family

10/10

Exceptional

13 Apr 2025

Suzanne

Great place food amazing

Great hotel, friendly staff, quiet, comfortable,and clean. Shower was great , the water was nice and hot. Food in the restaurant was fantastic, drinks at the bar are on the expensive side, breakfast was amazing would really have liked tomatoes though. Only stayed 1 night but would happily return.

Partner

8/10

Excellent

31 Mar 2025

Keith

Stayed a few time staff always pleasant and polite and always happy to help ,

Leisure Friends

8/10

Excellent

31 Mar 2025

Ian

Away for work

This was a one night stay for work. Automated check-in, but still staff on hand to help. Room comfortable with ensuite and good shower. Wifi was average, TV in room was okay. Not a large evening menu and last orders for food is 8:45pm. Not a huge dining area. Free car park (need to register your vehicle). I had breakfast included in my price. This was a buffet breakfast with hot and cold options.

Business

6/10

Pleasant

02 Mar 2025

Dave

Ok place

Little disappointed that the room smelled of stale cigarette smoke. Room otherwise was nice.
Breakfast was very disappointing. Choice was also poor.
Access to motorway and location was good.

Business

10/10

Exceptional

16 Feb 2025

kevin

It was perfect for what we required just had to get a cab to town as its definitely too far to walk.

Leisure Partner

10/10

Exceptional

14 Feb 2025

Geoffrey

Ideal for an overnight stay

Leisure

8/10

Excellent

29 Jan 2025

Mandy

All good

Leisure

8/10

Excellent

20 Jan 2025

Carl

It's on a par with other similar places. Heated towel rail is a good move, often lacking in a bathroom. OK all round and clean, good price. Didn't try the breakfast as we don't eat out.

Leisure Partner

8/10

Excellent

30 Dec 2024

Christine

Found the auto check in very impersonal especially as two staff watched us check in..a staff member checked us out and was very friendly.
Room was lovely..clean quiet and had all amenities required.

10/10

Exceptional

18 Dec 2024

Steven

Lovely Hotel

Really nice hotel and clean, happy with the price too . The food was also nice here too

Friends_and_family Family

8/10

Excellent

17 Dec 2024

Mandy

Staff very helpful, clean and cheap accommodation.

Leisure Partner

8/10

Excellent

08 Dec 2024

Jo

Nice little stay staff friendly

Leisure Partner

4/10

Poor

08 Dec 2024

Verified traveler

Great place, ignorant guests

Nice hotel, good rooms, very clean and good bar. Good breakfast and generally excellent value.
However all of that was spoiled by the ignorant gobby insomniacs that seemed to spend half the night talking loudly and giggling hysterically in the hotel corridors keeping every other normal guest awake.

Partner

10/10

Exceptional

02 Dec 2024

Bolade

It’s clean and the staff met at the reception was friendly and helpful

Business_and_leisure Partner

8/10

Excellent

01 Dec 2024

Rod

Did the job, fine.

10/10

Exceptional

30 Nov 2024

Theresa

Staff at the hotel were extremely helpful and very friendly

6/10

Pleasant

26 Nov 2024

Philip

Good points: spacious, clean room; excellent shower; good TV; on-site bar & restaurant; ample parking; convenient location for local road network.

Not so good points: while the staff were minimum-level helpful they weren't notably welcoming or smiley (maybe that's what you have to expect these days at this price point); the breakfast was disappointing, especially the cooked items, some of which were clearly undercooked. The minimal staff were unable to keep up with demand for some of the cooked items - which either meant going without or a lengthy wait.

Leisure Self

4/10

Poor

24 Nov 2024

Luke

Had dinner and breakfast, both were awful. Breakfast buffet had no food left. Told us fresh food was coming out, 30 minutes later it never did. Had to wait a long time for service at dinner.

Friends_and_family Family

10/10

Exceptional

19 Nov 2024

Paul

Great hotel in Kings Lynn

Super. Best nights sleep in a hotel for years. Nice big TV, excellent broadband, brilliant shower and spare soft pillows, good food and drink. I don’t usually do reviews but this hotel was lovely.

Business

10/10

Exceptional

18 Nov 2024

David

Comfortable bed and well appointed room

Friends_and_family Family

8/10

Excellent

21 Oct 2024

Verified traveler

Fantastic staff, lovely food, only two floors, bathroom very clean, hot water,

Partner

10/10

Exceptional

20 Oct 2024

Syed Hasan Mustafa

Great place

Great place. V nice and comfortable.

Friends_and_family Family

8/10

Excellent

13 Oct 2024

keith

Bit impersonal

Leisure Partner

6/10

Pleasant

20 Sep 2024

Bernadette

Have stayed at dragon about 3 times this time we in room 117 and the carpet smelled it could really do with a deep clean. The sugar bowl was dirty so obviously just repeatedly filled but not washed. The bathroom was very clean though. The staff were ok and it’s well placed to get to Cromer & Hunstanton

8/10

Excellent

08 Sep 2024

Mandy

Great price, friendly staff

6/10

Pleasant

08 Sep 2024

Peter

Online photos must have been taken by an estate agent, things have changed.
Breakfast fell short of even the displayed menu.I feel staff do their best under the circumstances.
Budget motel.

Leisure Partner

10/10

Exceptional

06 Sep 2024

Rod

If you want somewhere quiet, comfortable but close to the town, stay here.

8/10

Excellent

26 Aug 2024

Ann

On the whole good. Long wait for dinner, only one member of staff. Breakfast too early.

Partner

10/10

Exceptional

09 Aug 2024

Mark

Lovely quiet oasis.

A really nice, quiet, clean, friendly place to stay. Given its location near a busy interchange I can’t believe you don’t hear traffic noise. Set in lovely grounds it has loads of parking and 8 Tesla charge stations. Breakfast was a nice buffet style and the coffee machine provides a good choice too. The only issue we had was the self service check in, it gave us the room card but didn’t print the room number or directions! Thankfully they still have someone at reception who could scan the card, tell us our room number and give us directions. Other than that small issue it was a great stay and thoroughly recommended.

Partner

8/10

Excellent

07 Aug 2024

William

For us who traveled by rail ,bus and taxi .The nearest bus stop was not easy to get to .we used taxis quite a bit .
Also would have liked room service to empty bins ,refresh glasses and cups etc not necessarily changing towels or linen every day but do a quick visit for essentials like top up milk,tea coffee packs.otherwise good and I would support ecofriendly approach .

Leisure Partner

10/10

Exceptional

04 Aug 2024

Gwendolyn

First time to the area, was happy to be staying at the Dragonfly. Would recommend to family & friends.

Business_and_leisure Self

2/10

Poor

28 Jul 2024

Emma

Disappointed this time

I use this place each time we come to see my son at his air base, and we never usually have any problems. This time however, as soon as we opened the door, the smeel from the room was horrendous. And with the hotel being fully booked, we couldnt change rooms, so I had to swap rooms with my son, his partner and 2 year old daughter, because I couldnt have them staying in that room! It was too late to get anything done as we drove down from manchester and didnt attive til 10.30pm. We asked for the room to be cleaned while we were out the following day fo our 2nd nights stay, but when we got back, the smell was still there! Again, fully booked and nothing could be done! So, after 2 awful nights sleep in a room that smelled like someone had been smoking something they shouldnt, i can honestly say i am not going to be using this place again. Which is upsetting, because we usually love this place. They need to investigate that smell. It has to be coming from somewhere for it to keep smelling like that after a deep clean!

Friends_and_family Family

10/10

Exceptional

21 Jul 2024

debbie

Lovely to come back.

I’ve stayed here several times during Covid lockdown as it was one of the few hotels that stayed open and I relied on it when working away . For that reason alone I always come back here and give them my custom . The rooms are cosy clean and well kept . My room overlooked the back and I enjoyed watching the wildlife from my window and as a wildlife officer it was lovely to see . My only grump was I barely slept as pillows were uncomfortable and bed so my shoulder was very sore through the night but I’d still stay again .

Business

10/10

Exceptional

12 Jul 2024

Oleg

I like everything ,😁

6/10

Pleasant

08 Jul 2024

Graham

Slightly better, albeit more expensive, than the local competitor, Premier. Wifi is a bit flakey at times. Food is adequate but not great.

However, it's comfortable, quiet, clean, staff are pleasant and the room was fine. Nice watching the multitide of rabbits outside on the lawn. Maybe add leporine pie to the specials menu??

Business Self

6/10

Pleasant

30 Jun 2024

Charlotte

Wanted to love it - room for improvement

Seems like a lovely little place, decorated nicely and the staff seem pleasant. We stayed in room 114 with a baby, however, the room itself and the hallway from room 100 onwards - had an awful damp smell which is completely noticeable all day/night, I would of hoped that a booking with an infant below 1 they may have not put us in a room in that state. We tried to keep the window open to help but it didn’t do much as they don’t open much. We did also request a room change but were fully booked. We’ve come home and unfortunately all our items of clothing, including our baby cot & bags have the smell now too. The room was clean & as stated before the staff were welcoming & pleasant, so otherwise it was a nice stay just let down by the smell.

Friends_and_family Family

8/10

Excellent

29 Jun 2024

Verified traveler

The whole experience was very good..
We would have liked to be told there was no one cleaning the room unless you stayed for five days or more. You could request clean towels, tea, coffee and milk etc which was not a problem to the very friendly staff.

Partner

8/10

Excellent

24 Jun 2024

Ann

The hotel was lovely. But let down by the food.

Leisure Partner

10/10

Exceptional

16 Jun 2024

Verified traveler

Wknd break

Wknd break, convenient location and room clean and ridy wirh plenty of amenities i.e hairdryer, iron/ironing board etc.
Staff extremely welcoming, friendly and helpful.

Partner

10/10

Exceptional

15 Jun 2024

Oleg

I like that place 😁😍

Business Partner

2/10

Poor

02 Jun 2024

Andrew

Avoid

Couldn’t check in, breakfast was terrible

Partner

6/10

Pleasant

02 Jun 2024

Marc

Smelt damp and of old tobacco smell

Leisure Family

8/10

Excellent

30 May 2024

Michael

2 night trip

Shower gel empty in bath on arrival. Poo left in loo on arrival. Bed not made. Food and service very good .staff polite . Overall good
Just house keeping sorry.

Partner

8/10

Excellent

23 May 2024

Marion

We were visiting family so know the area well and were delighted to find The Dragonfly. Clean & comfortable room, nice bar facility, with the bonus of outside seating.
The menu choice was good & and a lovely buffet breakfast to start the day. We will be back!

Leisure Partner

8/10

Excellent

10 Apr 2024

nabil

Good location, easy access to main roads,
Good friendly Staff,

Business

10/10

Exceptional

07 Apr 2024

Don

Family times

At arrival, was welcomed with a warm welcome, very friendly staff, made me feel at ease, they couldn't do enough for me, room was clean and fresh, hotel was very nice

Self

8/10

Excellent

02 Apr 2024

Holly

The hotel was nice and has been refurbished, looks clean and modern. The hot water failed twice in the morning which was the only downside.

4/10

Poor

26 Mar 2024

Emma

Poor

Bath had no plug or shampoo.

Business

10/10

Exceptional

24 Mar 2024

Leonard

My Ex wife was unexpectedly admitted to the local hospital which is literally less than a mile up the road. Hence the choice rather than Premier Inn or Travelodge. It also looked more appealing when I looked at it on line before booking. Very pleased with my choice.

Leisure Family

8/10

Excellent

10 Dec 2023

Razvan

Very nice hotel

Very nice hotel, quiet are, big spacious rooms, and the bath tub was a plus.
Nice quiet bar, with enough drinks to choose from.
Now the bad points... Bath tub plug was broken, so couldn't make a bath, just shower. Breakfast defo not worth the money.

Business

6/10

Pleasant

04 Dec 2023

David

Don’t get a parking ticket like me!

Remember to book your car in otherwise you’ll get a parking ticket, stayed many times, staff alway helpful and friendly, foods not the best and the bar now closes early 😞 it’s a long way from its heyday,

Business

10/10

Exceptional

29 Oct 2023

Mark

Two night stay.

On arrival, we checked in using the self service check-in points which was a straight forward process and your room access card is issued form the check in point on completion.
Immediately adjacent to the check in point is an electronic tablet to register and confirm your vehicle registration and length of stay. Again this was a simple process and if you don't do it you will be charged for parking.
The room was easily located and on entry everything was at hand. We had a two night stay, the bedding was clean and the bed comfortable. The bathroom clean and bright. Water was always hot and readily available.
My only negative would be the room lighting, there is a light positioned on entering the room and two bedside lights but a central ceiling or additional stand light would have improved the room. The darkness was in part due to the trees which surround the hotel and are relatively close to the building at the rear of the hotel.
We ordered breakfast and found everything to be available, hot and edible with a choice of cereals, fruit and hot drinks.
Staff were polite and helpful when we used the bar or required additional information. So for a short stay this was a great location.

Friends_and_family Family

4/10

Poor

27 Oct 2023

nabil

Only is close distance to the work location I’m visiting,
For any other reason, I would not stay at this property

Business Self

8/10

Excellent

08 Oct 2023

Roger

Clean room. Comfortable bed. Nice bathroom.
Self check-in screens insensitive to touch. No human check in even though staff available

Leisure Partner

10/10

Exceptional

24 Sep 2023

michael

Great little hotel

Booked through the app looking for somewhere to stop over for the night . A little tricky finding the place especially as it is so close to car dealerships and on a challenging roundabout . That apart the hotel looks welcoming from the car park ( which has 4 electric car charging points , not that we needed one ) . Warm welcome at reception and easy check-in . Room on first floor (203) , nice condition and really comfy bed and a great nights sleep especially after a nice hot bath . We enjoyed a good evening meal in the restaurant although you pay at the table before your food was delivered . We had fish and chips and a tasty burger with fries with a nice cold pint of Madri and chilled rose wine . Breakfast was excellent although some fresh fruit would have been nice , it was good with proper coffee too . A real nice stop over and would recommend this place to all travellers.

Partner

8/10

Excellent

21 Sep 2023

Graham

Great short stay hotel

Great little hotel, friendly staff, comfortable rooms.

Business

4/10

Poor

05 Sep 2023

Bernadette

Thanks but no thanks

This is the second time we have stayed at a dragonfly hotel. The first time was in Bury St Edmunds. I found check- in very impersonal staff standing there but you had to check in via a computer. You walked in and staff basically ignored you ! We were struggling with the machine and a member of staff did come to assist but l don’t come to a hotel to do it yourself. Might as well stay in a caravan or a tent! There was only 4 teabags. In the room. They knew we were staying 3 nights are quick to point out they only clean room after 5th day so no room service. Every time we needed teabags had to Ask person at the desk . In most hotels they are in reception so you don’t have to keep begging for them. Most of the staff were as miserable as sin. Lastly we were in room 102 and the carpet was very smelly. It is in a good position to travel around Norfolk but l wouldn’t stay here again.

Partner

10/10

Exceptional

02 Sep 2023

Emma

Lovely staff.

Great service. Lovely staff. Friendly, helpful and there when we needed them. Nothing was too much.

6/10

Pleasant

29 Aug 2023

Lindsay

Very clean . Very noisy though , slamming doors and voices all thru the night. Had to drive home 2 hours absolutely exhausted .

Leisure Family

8/10

Excellent

29 Aug 2023

Jane

great value for money ideal if you are at a concert or visiting Sandringham Estate like we were. The only down fall was we couldn't get anything to eat at the hotel before we headed to the concert we were told restaurant opened at 2pm only to hang around then told it would be 4pm otherwise it would of be perfect for our requirements

10/10

Exceptional

28 Aug 2023

Deborah

Needed somewhere to put my head for the night. This place was perfect. Good location, lots of parking, easy book in, clean and tidy toom with all facilities needed and a good breakfast

Leisure Partner

6/10

Pleasant

27 Aug 2023

Caroline

Only ok. Served its purpose but lots of issues. But nothing we couldn’t live with for the trip we were on. Would only recommend for a quick overnight.

Friends_and_family Family