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Rakuten Stay Kyoto Station

Kyoto · Japan

15 Higashikujo HigashiiwamotochoView location

8.8/10Excellent118 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition8.8/108.8
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Rakuten Stay Kyoto Station

This smoke-free hotel was built in 2021. The front desk is staffed during limited hours. Stay in one of 27 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have hair dryers and slippers.

Conveniences include phones, as well as electric kettles and blackout drapes/curtains. Distances are displayed to the nearest 0. 1 mile and kilometer. Kawaramachi Street - 0. 1 km / 0. 1 mi- Kamo River - 0. 6 km / 0. 4 mi- Lake Biwa Canal - 0.

8 km / 0. 5 mi- Kyoto Station Building - 0. 8 km / 0. 5 mi- Kyoto Tower - 0. 9 km / 0. 6 mi- Sanjusangen-do Temple - 0. 9 km / 0. 6 mi- Kyoto National Museum - 1. 2 km / 0.

8 mi- Higashi Honganji Temple - 1. 3 km / 0. 8 mi- Tofuku-ji Temple - 1. 4 km / 0. 9 mi- Kyoto TERRSA - 1. 4 km / 0. 9 mi- Chishaku-in Temple - 1. 5 km / 0. 9 mi- Umekoji Park - 1.

Read more about this hotelShow less

5 km / 1 mi- To-ji Temple - 1. 7 km / 1. 1 mi- Kyoto Aquarium - 1. 8 km / 1. 1 mi- Nishihonganji Temple - 2 km / 1. 2 mi. The nearest airports are: Itami Airport (ITM) - 43. 6 km / 27.

1 mi Kobe Airport (UKB) - 75. 8 km / 47. 1 mi Kansai Intl. Airport (KIX) - 95 km / 59 mi With a stay at Rakuten STAY Kyoto Station in Kyoto (Shimogyo Ward), you'll be steps from Kawaramachi Street and 11 minutes by foot from Kyoto Tower.

This hotel is 1. 7 mi (2. 8 km) from Nishiki Market and 1. 7 mi (2. 8 km) from Kiyomizu Temple.

With a stay at Rakuten STAY Kyoto Station in Kyoto (Shimogyo Ward), you'll be steps from Kawaramachi Street and 11 minutes by foot from Kyoto Tower. This hotel is 1.7 mi (2.8 km) from Kiyomizu Temple and 1.8 mi (2.9 km) from Fushimi Inari Shrine.

Stay in one of 27 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have hair dryers and slippers. Conveniences include phones, as well as electric kettles and blackout drapes/curtains. The front desk is staffed during limited hours.

Popular amenities

Free WiFi
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Events/parties not allowed Guests will receive an email with special check-in instructions Unicode Support true Guest will receive an email before arrival 5 days Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • The property is professionally cleaned.
    • Guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 9:00 AM - 6:00 PM. Guests will receive an email within 5 days before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Towels are not provided for children age 5 and younger.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Onsite parties or group events are strictly prohibited
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    Korean

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Kawaramachi Street 0.1 km / 0.1 mi
Kamo River 0.6 km / 0.4 mi
Lake Biwa Canal 0.8 km / 0.5 mi
Kyoto Station Building 0.8 km / 0.5 mi
Kyoto Tower 0.9 km / 0.6 mi
Sanjusangen-do Temple 0.9 km / 0.6 mi
Kyoto National Museum 1.2 km / 0.8 mi
Higashi Honganji Temple 1.3 km / 0.8 mi
Tofuku-ji Temple 1.4 km / 0.9 mi
Chishaku-in Temple 1.5 km / 0.9 mi
Umekoji Park 1.5 km / 1 mi
To-ji Temple 1.7 km / 1.1 mi
Kyoto Aquarium 1.8 km / 1.1 mi
Nishihonganji Temple 2 km / 1.2 mi
Nintendo World Headquarters 2.2 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 27
  • hotel
  • Wheelchair-accessible
  • Wi-fi
  • Lift access
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Rakuten Stay Kyoto Station

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Rakuten Stay Kyoto Station

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Rakuten Stay Kyoto Station

8.8
Excellent
118 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
8.8 /10
Amenities
8.6 /10
50 reviews shown
10/10
Exceptional
15 Jul 2026
Canh
the hotel is next to the train station the staff was nice and friendly the room was perfectly clean and spotless they even have the projector to watch movies it’s great they even provided tea coffee and macha latte it was very nice and tasty we will come back to Kyoto and stay here for sure thank you
Partner
8/10
Excellent
09 Jun 2026
Richard
Very convenient to the train station and centrally located
Friends_and_family Family
10/10
Exceptional
25 Mar 2026
Hanane
Love it
10/10
Exceptional
12 Feb 2026
Mark
Room was very clean and comfortable. Hotel was well positioned and close to the Kyoto train station. Great place to stay.
10/10
Exceptional
12 Jan 2026
Jesse
Excellent
10/10
Exceptional
25 Dec 2025
Agustinus
Close by to Kyoto station and staff are super friendly. Second time staying here and always left satisfied.
Leisure Family
10/10
Exceptional
08 Nov 2025
Mark
Comfortable room. Just a few minutes walk from JR Kyoto Station. Limited staff hours but that was not a problem. Easy check in check out. Clean and quiet.
10/10
Exceptional
15 Apr 2025
Scott
Close to the train station and very reasonable price for rooms
Leisure Friends
10/10
Exceptional
14 Apr 2025
Scott
Very close to Kyoto train station. Laundry services just down the street. Many food option within walking distance and a 7-11 just a half of a block away.
Leisure
10/10
Exceptional
04 Apr 2025
Teig
Nice and close to Kyoto station and convenience stores. The front desk is also a store. Room was quite spacious.
Leisure Partner
10/10
Exceptional
07 Jan 2025
Ada
The hotel had big rooms and was close to Kyoto station and was quiet. I would have liked if it had a washing machine available but they did provide a folder with information on the closest laundromats.
Leisure Family
10/10
Exceptional
29 Jul 2024
Diana
Great staff and convenient location
Family_with_children
6/10
Pleasant
16 Jul 2024
Graham

Basic budget Kyoto hotel

This is definintely a budget stay location. A short walk from the train station once you know where you are going. The rooms are smallish and basic and not that comfortable, although the automated access process may suit some travellers.
Beds were a little form for our liking and the pillows insubstantial making the sleep quality not the best.
The location is a little awkward from the station unless you get the right exit and it feels a little isolated to much of what is happening in Kyoto.
Friends_and_family Family
10/10
Exceptional
03 Jun 2024
AKI
Staff were friendly.
Leisure Family
10/10
Exceptional
17 May 2024
QING
Clean and convenient
Leisure Family
8/10
Excellent
15 Apr 2024
Chiewhui
Room was really cramp but clean with amenities provided efficiently Hachiyo San the receptionist was super friendly n helpful so it more than made it a very home away from home for our four nights in Kyoto
Leisure Partner
10/10
Exceptional
14 Apr 2024
Norman
This property is in a quiet neighborhood situated only a few blocks from Kyoto Station. The entrance is small and looks like a small convenience store, and was a little hard to find. The staff saw us struggling and came to our aid. It was too early to check in so we stored our luggages which they later brought to our room. The hotel gave off vibes as a small family owned business with great service.

The building feels new and the amenities were complete. It more than exceeded my expectations. I would stay again given the location, cleanliness, service and amenities.
Leisure Family
10/10
Exceptional
10 Apr 2024
Chiew Xuan
The only downside is they dont do cleaning on a daily basis unless you stay more than 4 days. Have to pack your own trash and put the towels outside in order to have fresh towels. 10-15minutes walk distance from the JR station. Need to key in password to enter at night hence it can he quite a hassle if you are stuck checking in after 6pm. No food or drinks in the vicinity if u need at night. Have to walk a distance in the cold to the nearest lawson which is 5-10mins away.
Leisure Partner
10/10
Exceptional
05 Jan 2024
Madenn
This hotel is located a few blocks away from Kyoto station. It is very easy to find and there are multiple bus options around. Keep in mind that after a certain time in the evening there is no receptionist and you will need to check in via a tablet. There is no room key and they provide a code instead (to get into your room and the hotel after hours). There is a mini “store” on the first floor which you can purchase quick items while a receptionist is there. Overall a great experience. I would definitely book this hotel in the future.
Leisure Partner
8/10
Excellent
06 Dec 2023
Verified traveler

Nice stay but checkin was not easy

The hotel looks new. The biggest problem I encountered was checking in. Not easy when I had to do it on my own after the receptionist had left for the day. After struggling for a while I got instructions via FaceTime/Zoom. Then I was asked to send a copy of my passport. I was shocked since I had done it two or three days prior. The hotel’s computer system was that slow?

Other than that the stay was fine. The room was relatively good-size and the hotel is conveniently located.
Self
10/10
Exceptional
26 Nov 2023
Sriram
Friendly staff and walkable to many shrines
Leisure Family
8/10
Excellent
29 Oct 2023
Chun Sing
Hotel is more spacious than most Japanese hotel. The shower and toilet area is separated which I like tremendously. I was given a room at level 10 and it gives a good view of Kyoto tower & Kyoto station. There’s a small convenience stall in the checkin reception running from 9am-6pm. They are price quite affordably.
Expedia website state the hotel will email me 5 days before my stay about checkin instructions but that didn’t happened. So you need to email the hotel to receive matters about checkin.
Otherwise all things are good.
Leisure Partner
8/10
Excellent
13 Oct 2023
Wiann
Very new and clean. A little longer to walk from the rain station though. Staffs are friendly n check in and check out is easy. Check out timing at 10am is a little earlier than most hotel, no laundry facilities is one downside of the hotel.
Leisure Family
10/10
Exceptional
27 Aug 2023
Jenny
The light switch for the room should have been near the entrance of the room instead of near the bed.
Toilet paper and tissue paper is too thin. It’s so difficult to use as you need to fold many many times in order get enough paper to use.
Other than the above, the property is in a very convenient location, just about 10 mins walk from Kyoto station. It is very clean and has a reasonable price.
Will come here again
Leisure Family
8/10
Excellent
26 May 2023
Kevin
Hotel was good. Location was okay. Would be better if there was laundry as well.
Business_and_leisure Partner
10/10
Exceptional
21 May 2023
Wendy

Pleasant hotel nice room

Automatic check in out of hours which was a bit off a faff when tired, but worked fine. Great room and toiletries, no room service to tidy up for but clean towels every day. Reception had a shop open until 6pm and a microwave with cutlery etc. Staff were friendly and helpful when we checked out. Located near the main station and 15 min walk from the underground, 7-11 very close.
Partner
8/10
Excellent
25 Jul 2026
tsukasa
事前のオンラインチェックインでスムーズに入室できた。
部屋に衣類芳香消臭剤は有りますが、トイレとバスルームがセパレートでシャワーカーテンポールなどなく、ホテルにコインランドリーも無いようなので長期滞在する場合はランドリーサービスの利用を考えた方がよさそうです。ホテルからそんなに遠くない距離にコインランドリーがありました。
部屋には十分な幅のある机がありリモートワークや出張中の事務作業も可能です。
駅前で観光地とビジネス街が近いですが夜は寧ろ静かで快適でした。
8/10
Excellent
24 Jun 2026
Meihui
員工親切樓下有選物可以買，很方便！唯有自助入住比較麻煩，要和職員通過電話才算check in成功！
Self
10/10
Exceptional
22 May 2026
Laurits
Super sted. God beliggenhed, fint værelse og verdens sødeste dame i receptionen/kiosken. Dette hotel er en klar anbefaling!
Partner
8/10
Excellent
28 Mar 2026
Moni
Check In 流程繁覆，房間隔音較差，每晚半夜有街外飆車聲音，但房間舒服整潔，冷氣很夠，鄰近京都車站和7-11，整體普通。
10/10
Exceptional
17 Mar 2026
ファン
とても落ち着く雰囲気あるお部屋でした
Self
10/10
Exceptional
09 Mar 2026
JANGEE
Good
Self
8/10
Excellent
15 Feb 2026
Furusawa
部屋も綺麗で、リッチもよかった。
Leisure Self
10/10
Exceptional
11 Feb 2026
Chia Chien
飯店大且舒服
離京都站走路10分鐘內 交通/購物皆很方便
Friends_and_family Family
10/10
Exceptional
01 Feb 2026
Enrique
O quarto é bem espaçoso e tem uma vista excelente! O banheiro é um ponto extremamente positivo tambem!
10/10
Exceptional
09 Jan 2026
SHU-HAO
地點良好 乾淨客房 附近有車站 便利商店
Friends_and_family Friends
10/10
Exceptional
23 Dec 2025
YU KUN
設施大又乾淨
Self
10/10
Exceptional
30 Oct 2025
Wing Yan
房間空間大，職員有善，底層車聲較大，與車站有點距離，房間整體舒適
Partner
6/10
Pleasant
25 Oct 2025
Pauline
Transport a proximité
Bouchon d'oreille disponibles a l'accueil
Literie ferme
10/10
Exceptional
11 Oct 2025
Shuhui
1. 是自助式 Check-in
2. 工作人員非常和善，一樓有位老婆婆看店，人非常好
3. 房間夠大可以全開行李箱
4.位置很好

這樣的價位在京都，又是連假，沒有任何可以挑剔的了
8/10
Excellent
04 Oct 2025
Judy
房間比較細，只有4個衣架掛物空間！但職員非常友善，地點也算方便！附近有一間燒肉餐廳非常美味，Google 評分4.7分。
Leisure Family
10/10
Exceptional
06 Apr 2025
kuo kuang

新頴的旅舍。

衞浴和廁所分開是很好設計，自助旅遊二人行是一個很好的選擇。
Partner
8/10
Excellent
10 Mar 2025
Taiga
京都駅から近くてお手頃でした。
Business Self
10/10
Exceptional
14 Jan 2025
CHI CHUN
還不錯，但是有人在陽台抽菸味道會飄進房間，很臭
Friends_and_family Family
6/10
Pleasant
06 Jan 2025
Weien
員工很親切，不過飯店的房間隔音不太好，可以清楚地聽到樓上房間水管中水流過的聲音。排水孔的水排得很慢。
Leisure Family
10/10
Exceptional
02 Dec 2024
ともこ
トイレとお風呂が別でゆっくり入浴できました。アメニティの質も良かったです。プロジェクターで動画など見れたのも良かった。また利用したいです。
Leisure Family
10/10
Exceptional
21 Oct 2024
Katalin
Clean, well organized hotel. Helpful and nice stuff. Perfect location. I definitely recommend the place.
Partner
10/10
Exceptional
08 Sep 2024
Verified traveler
飯店很新，進出入要按密碼很有安全感！一樓有微波爐、熱水爐和簡單的免洗餐具可以用！10樓可以看到京都塔很美！
房間跟照片一模一樣，浴室很大是優點，大概可以攤開三個行李箱，但冰箱沒有冷凍！！枕頭是雙面的兩個材質，可惜床會搖。
Friends_and_family Family
10/10
Exceptional
26 Aug 2024
Sawada
駅から徒歩5分ぐらいなのに騒音もなく静かで快適でした。フロントの方もとても親切でした。
Leisure Self
8/10
Excellent
11 Jul 2024
KAZUHIRO
良かったよ
Leisure Partner

Location & surroundings

Rakuten Stay Kyoto Station
15 Higashikujo Higashiiwamotocho, Kyoto, Japan

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Rakuten Stay Kyoto Station

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