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Randor Residence Kyoto Classic

Kyoto · Japan

58-1, HIgashikujo-Kamigoryo-choView location

8.8/10Excellent440 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort9.2/109.2
Condition9.0/109.0
Location8.4/108.4
Neighborhood8.6/108.6
Value8.2/108.2
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Randor Residence Kyoto Classic

Located in Kyoto Station, LA Kyoto Guesthouse offers a perfect starting point for exploring Kyoto. Business travelers and tourists alike can enjoy amenities such as free Wi-Fi in all rooms, a communal kitchen, luggage storage, and an elevator.

Well-appointed guestrooms feature amenities including LCD/plasma TVs, carpeting, clothes racks, linens, and mirrors. The hotel also provides various recreational opportunities, combining warm hospitality with a lovely ambiance for an unforgettable Kyoto stay.

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Located in Kyoto (Minami Ward), Randor Residence Kyoto Classic is within a 15-minute walk of Taikoan and Kyoto Tower. This aparthotel is 0.9 mi (1.4 km) from To-ji Temple and 1.3 mi (2.1 km) from Sesshuji Temple.

Make yourself at home in one of the 26 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Rooms have private lanais. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and microwaves. Featured amenities include multilingual staff, laundry facilities, and an elevator.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No alcohol served onsite Unicode Support true Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Alcohol is not served at this property.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 9:00 AM - 6:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 18 years old
    • This property accepts credit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Kawaramachi Street 0.2 km / 0.1 mi
Lake Biwa Canal 0.8 km / 0.5 mi
Taikoan 1 km / 0.6 mi
Kamo River 1.1 km / 0.7 mi
Kyoto Station Building 1.1 km / 0.7 mi
Tofuku-ji Temple 1.2 km / 0.8 mi
Kyoto Tower 1.2 km / 0.8 mi
Sesshuji Temple 1.4 km / 0.9 mi
To-ji Temple 1.4 km / 0.9 mi
Tentokuin 1.4 km / 0.9 mi
Sanjusangen-do Temple 1.5 km / 0.9 mi
Higashi Honganji Temple 1.7 km / 1 mi
Nintendo World Headquarters 1.7 km / 1 mi
Kyoto National Museum 1.8 km / 1.1 mi
Umekoji Park 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 26
  • hotel
  • Wheelchair-accessible
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Lift access
  • Luggage room
Show 3 more facilities & services
  • Towels and bed linenExtra charge
  • Smoking areaExtra charge
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Randor Residence Kyoto Classic

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO DOUBLE BEDSAPARTMENT • TWO DOUBLE BEDSAPT.2D

    Photos are not available for this room type.

    Randor Residence Kyoto Classic

    APARTMENT TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE COMFORTTRIPLE • COMFORTTPL.OM

    Photos are not available for this room type.

    Randor Residence Kyoto Classic

    TRIPLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE NON SMOKINGSUITE • DELUXE NON SMOKINGSUI.DX-NM

    Photos are not available for this room type.

    Randor Residence Kyoto Classic

    SUITE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE TWO QUEEN BEDSSUITE • DELUXE TWO QUEEN BEDSSUI.2Q-DX

    Photos are not available for this room type.

    Randor Residence Kyoto Classic

    SUITE DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE CAPACITY 2TWIN • DELUXE CAPACITY 2TWN.C2-DX

    Photos are not available for this room type.

    Randor Residence Kyoto Classic

    TWIN DELUXE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDSSUITE • THREE BEDSSUI.3B

    Photos are not available for this room type.

    Randor Residence Kyoto Classic

    SUITE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORTTWN.OM

    Photos are not available for this room type.

    Randor Residence Kyoto Classic

    TWIN COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Randor Residence Kyoto Classic

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE TWO BEDSSUITE • DELUXE TWO BEDSSUI.2B-DX

    Photos are not available for this room type.

    Randor Residence Kyoto Classic

    SUITE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX

    Photos are not available for this room type.

    Randor Residence Kyoto Classic

    FAMILY ROOM DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Randor Residence Kyoto Classic

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Randor Residence Kyoto Classic

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Randor Residence Kyoto Classic

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Randor Residence Kyoto Classic

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE NON SMOKINGFAMILY ROOM • DELUXE NON SMOKINGFAM.DX-NM

    Photos are not available for this room type.

    Randor Residence Kyoto Classic

    FAMILY ROOM DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM

    Photos are not available for this room type.

    Randor Residence Kyoto Classic

    TWIN DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Randor Residence Kyoto Classic

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Randor Residence Kyoto Classic

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE CAPACITY 2FAMILY ROOM • DELUXE CAPACITY 2FAM.C2-DX

    Photos are not available for this room type.

    Randor Residence Kyoto Classic

    FAMILY ROOM DELUXE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.C2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Randor Residence Kyoto Classic

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Randor Residence Kyoto Classic

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Randor Residence Kyoto Classic

8.8
Excellent
440 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.0 /10
Location
8.4 /10
Neighborhood
8.6 /10
Value
8.2 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
26 Jun 2026
Diane
The property is easy to find, it is 10mins walk from Kyoto station. The property is clean, the rooms are spacious. They have detailed room/property instructions. I would definitely recommend/come back here.
Friends_and_family Family
8/10
Excellent
25 May 2026
Carmen
Overall we were very satisfied with our stay. This was a great place for us to spend our 5 nights in Kyoto as it was close/walking distance from Kyoto station and had more than enough space for our family of four. We were looking for something that had ensuite laundry and a kitchenette so we could prepare our own meals, and this location had both.

To make it more convenient, it would have been nice if they had a few more items in the suite like a iron/ironing board, which is usually in hotel accommodations, and a broom/mop to tidy up to the space. As well as a second mirror outside of the bathroom would have helped when four people are getting ready in the mornings, there is a second one in the shower area but that isn't convenient when the floors wet/steamed.

Heads up that this location requires you pay the accommodation tax in cash at the end of the stay, which for the 5 nights was only 4000 Yen, and it was noted in expedia to expect this at each place so I wasn't surprised. Out of the 4 places we stayed at on our trip it was the only one that hadn't factored it into the expedia price and required additional money though.
Family_with_children
2/10
Poor
23 May 2026
Romain
First of all the elevator was not working so we had to carry the luggage and the stroller. Then the proprety was said to be accomodating for children and baby wich is not true at all. The floors were not clean and the bathroom smelled like mold. There were no chairs at all nowhere to sit except the beds. Its mentioned like it’s a hotel but not at all. We could not even stay with our baby we had to change places right away and go to an other hotel. We asked to be kindly refunded for the place especially that we did not even stay there as it was impossible with a child and our request was denied. I do not recomend this place. Very disapointed. Also there is no reception so no way to have assistance you have to wayt 24 to 48 hours…
Family_with_children
4/10
Poor
23 May 2026
LuAnne
The real problem was the crazy moldy build up in the air conditioning unit so the room smelled terribly moldy & I had a pretty rough night so if I could get a refund it would be good. There is no management on site & so no way to try & change room (& I did arrive back to my unit really late from having hiked Mt Inari which was truly amazing
Self
6/10
Pleasant
16 Apr 2026
everardo
Staff was helpful, laundry washer in room no dryer, balcony was cool, kitchen was tiny but has everything you need, quiet, good stay over all.
Family
8/10
Excellent
11 Apr 2026
Anna
Great location! The laundry facilities were super useful. The room didn't look like the pictures but it was practical and a great price. Bed was super comfy! Could really do with a lamp in the bedroom, only light was the main room one which was very harsh. Overall great value for money
Partner
6/10
Pleasant
07 Apr 2026
Sthefany
It could have been excellent, but the room had a wet dog smell. Really bad moldy smell. Everything else was excellent!
Family_with_children
4/10
Poor
07 Apr 2026
Sharon
Good location but poor cleanliness in bathroom
Area
8/10
Excellent
04 Apr 2026
Sanjay
Nice clean place to stay.
10/10
Exceptional
26 Mar 2026
Patricia
This was the best place we stayed at!!! It wasn’t fancy like a high end hotel, but the unit was HUGE!!!!…an apartment!!! It had a kitchen a medium size refrigerator with an actual freezer & the best part, a washing machine in your apartment that you don’t have to pay per load!!!!! That in itself for the convenience of actually having that in your room is AMAZING!!!! Only a 10 minute easy, flat walk to Kyoto station & down a nice quiet street.
Friends_and_family Family
6/10
Pleasant
24 Mar 2026
Samein
It’s oooh Kay. If you need a bed or two then you’re good. If you a space to chop a tomato, an onion than not so good. If you want to take a shower then you’re good. If you need space in the bathroom to put your cosmetics than not so good.

It’s a just fine space and I guess it depends on where you’re coming from and how you live. Great lil neighborhood. I was quietly disappointed and on day two my 15 year just came out a said I hate this place.
Not lamps or end table for our stuff, not counter space.
She booked it I of course paid. We are from Manhattan so say what you will.

We didn’t get some sort of deal…

It’s safe and clean enough. And it’s walking distance to the bullet train. Ta- Da
Family_with_children
10/10
Exceptional
05 Mar 2026
ERIK
Great location nearby Kyoto Station
Family_with_children
10/10
Exceptional
27 Feb 2026
Samit
good big room
Family_with_children
2/10
Poor
11 Nov 2025
Manar
When my friend and I arrived, the room immediately smelled strongly of smoke, even though there was a clear no-smoking policy. The space was dusty, and the bedding had noticeable stains and a lingering cigarette odor. Communication with the host was inconsistent — they often took a long time to respond or didn’t reply at all. When they finally offered us another room, they failed to provide a key, leaving only a code to a mailbox that contained money instead of the key. Although we stayed for just three days and chose not to escalate the issue, I found the overall experience disappointing and quite unprofessional.
Leisure Friends
10/10
Exceptional
04 Nov 2025
Jay
How clean it was
10/10
Exceptional
28 Oct 2025
kareem
Staff was awesome room was large very nice very clean
Leisure Family
8/10
Excellent
27 Oct 2025
Olivia
Very clean, compact, safe and quiet.
The area is close to the Kujo station, one stop from main Kyoto station. The area is not as lively or as beautiful as others but feels safe at night. My only suggestion would be to make it more beautiful inside with some art on the walls or plants on the balcony.
Business_and_leisure Self
8/10
Excellent
26 Oct 2025
Ellen
We had a great stay in x3 rooms. It wasn't clear from Hotels.com that these are small apartments rather than hotel rooms so that was a nice surprise. The rooms were clean and quiet, wish the water had been a bit hotter but no major complaints and we would stay again if in the area
Friends_and_family Friends
4/10
Poor
26 Oct 2025
Nguyen
Front desk asked for taxes upfront but the ads states that I would pay taxes on checkout. Conflicting info.
10/10
Exceptional
25 Oct 2025
Vincent

Bang for your buck

If you know Japanese hotel rooms, you know they are small. This hotel was not that. You get a little kitchen area to cook, also a washer for your clothes (dry your laundry in the shower area by using the dry fan and the hanging attachment). A couch with small table and a bed that was very comfortable, it also came with a small balcony/lanai to take in some fresh air. This place came in clutch, Kyoto was the last leg of our Vacay as we spent 15 days in Vietnam Able to knock out some laundry was huge. It almost felt liked we were living in Kyoto for the few days we were there. Made all of our breakfasts in the kitchen. Lawsons and other convenience stores, as well as Don Quiote all within 3 blocks walking. Kyoto station just about a 10 minute walk. Also the bus to/from Gion area if i recall, the 207/206 is 1 corner away from the hotel.
Business Family
8/10
Excellent
25 Oct 2025
Isagani
staff are nice and friendly. place/room need an upgrade, communication need improvement
Leisure
10/10
Exceptional
24 Oct 2025
Many
⭐️⭐️⭐️⭐️⭐️
My stay was excellent. The place was very clean, well located, and exactly as shown in the photos. The host was very friendly, attentive, and always available to help at any time. I felt right at home. I would definitely stay here again and recommend it 100%.
Leisure Family
6/10
Pleasant
22 Oct 2025
Michael
This property was a convenient walk to Kyoto Station, but the area around the property didn't offer much--very few restaurants, cafes, bars, no parks. Not charming at all, same with the unit. The price we paid was way too high for the quality of the property and the area. But we booked late and it was a busy time, so I was not shocked that the price was jacked up.
Leisure Partner
6/10
Pleasant
20 Oct 2025
Savita
Pretty
10/10
Exceptional
14 Oct 2025
Kristen
Simple, clean, and close to what we wanted to see!
10/10
Exceptional
30 Sep 2025
Sean
Clean and safe residence. Simple check in/ checkout. Good location with dining options and shopping close by. Walking distance to Kyoto station
Leisure Partner
10/10
Exceptional
24 Jul 2025
Bethlehem
This was a one night stay, we are happy with the room.
Leisure Family
10/10
Exceptional
23 Jul 2025
Marilen
Room is quite small for 4 people with luggages. However, it has everything we needed for a decent stay. Area is quiet. Restaurants, stores and transportation are just a few minutes walking distance. Overall, a good stay.
Leisure Family
10/10
Exceptional
30 Jun 2025
Jean
The place is quiet yet close to everything. I was able to do the laundry which helps a lot. Nice place to stay.
Friends_and_family Family
8/10
Excellent
23 Jun 2025
Shakira
Very basic hotel bordering on a Homestay rather than a hotel. Room was comfortable and we appreciated the kitchenette and washing machine. Close to Kyoto station so transportation was great. The area was nice and quiet - in a neighborhood but many food options in the station and of course 7/11 nearby. Towel changing was a bit inconvenient if you woke up late and missed the 10 am cutoff. Overall, it was safe, clean and quiet but if you’re looking for more of a hotel feel this likely isn’t for you. I would stay again however.
Leisure Family
10/10
Exceptional
09 Jun 2025
Tsz Kwan
No shopping or grocery place nearby
Leisure Self
6/10
Pleasant
30 May 2025
Champ
Great location room was good enough but bathroom is small and the room was dusty and the pillows was dirty yellow under cover
4/10
Poor
25 May 2025
Sidra
It's a place to stay if you need it. Has laundry, kitchen, if you need more of an apartment than a hotel. 14-20min walk from Kyoto station, a few min walk from bus stations and the closest sub station. They don't always refresh the towels, and staff are hard to reach if they're not available for the day, so there's that.
Leisure Self
8/10
Excellent
24 May 2025
Verified traveler

체크인은 조심하세요.

불만사항은 오후 3시~밤10시까지 체크인을 해주시는 직원분이 계셨는데 4박 5일간 최소 2명이 시간을 지키지 않고 빨리 체크인 마감을 했습니다. 체크인 전에 짐을 맡기는건 안전하니 그냥 로비에 놓고 다녀오라고 합니다. 전날에 체크인 관련 메일 보냈다는데 안 왔어요. 전화해서 메일로 재전송 요청했더니 3시에 사람 오니까 그때 체크인하라고 했어요.
그걸 제외하곤 방이 청결하고, 침대도 푹신해서 편했고 세탁기로 빨래하고 바로 건조시킽 수 있는 룸이어서 좋았습니다. 장기숙박에 적합한 숙소인게 사용한 수건을 바구니에 넣고 밖에 두면 새것으로 교체해주셨고, 요청사항도 적어서 넣어두면 잘 반영이 됩니다.
Partner
4/10
Poor
17 May 2025
Nguyet Thi Anh
Based on property information, front desk suppose to be open at 9:00am but no one was there. There was no communication and we have to contact the property via email. No one is available at check out either. We have to drop cash for unexpected tax charge in a box with the key. We do not like to pay this way. There is also a pile of trash in front every day we were there.
Leisure Partner
6/10
Pleasant
17 May 2025
Michael Chi Huy
Trash at entrance all the time, poor communication on check in process, front desk suppose to be open starting at 9:00am but no one is there, no one available for check out, additional tax charge that we were unaware of.
Leisure Family
4/10
Poor
12 May 2025
Mei Yoke Chiara
The actual room condition is nothing like in the photos advertised. The unit assigned to us was less than desirable. The bed was uncomfortable, which caused itchiness, pillows were hard. The sofa seat was hollowed out and don‘t looked cleaned. The furniture was old. It felt like the room was not thoroughly cleaned before we checked-in. And this is not the Japan standard we expected.

The only thing we liked about the room is the bathroom. It has heating function so it makes drying clothes so much quicker.

This is worst property we stayed in our 1-month in Japan. We would never come back again.
Leisure Partner
10/10
Exceptional
10 May 2025
Dominic
Definitely a nice one! Fulled packed home style place
Business_and_leisure Self
10/10
Exceptional
08 May 2025
Zhen
It's self check-in with no front desk, despite the listing on Expedia saying limited manned hours. You must pay local taxes in cash when you check out. They give you an envelope with the amount stated on it. You drop it off in a mailbox when checking out. No idea why they don't include the charge on Expedia. Overall, we enjoyed our stay. The place is clean, has all the amenities, and located in a quiet neighborhood but within walking distance to major train and metro stations.
Leisure Partner
8/10
Excellent
06 May 2025
Ka Yee
Nice and comfortable
Friends_and_family Family
10/10
Exceptional
04 May 2025
Roseanne
Within 10 minutes of the station, pretty close. Lots of places to eat around close by.
Leisure Family
8/10
Excellent
02 May 2025
Amanda
Property was clean and comfortable and a good size for 2 people. Good location to restaurants, stores and train stations.

Room has 2 small beds rather than 1 large one for a couple.
Leisure Family
8/10
Excellent
30 Apr 2025
Suvomoy
Staff very cooperative. No coeaning services offered. Front desk is only open 3pm to 9pm. English communication with staff is difficult.
Leisure Family
8/10
Excellent
25 Apr 2025
Mohammad
The property is 10 minutes easy walking distance from Kyoto station. There was some confusion about check in as there was no communication after booking until day of arrival. Actually, now, what I understood, there is one staff on site from 3pm-10pm to give key to guests. My room was clean and comfortable. Importantly, bed was very comfortable for good night's sleep.There was fridge, washing machine and small cooking arrangement with barely minimal accessories.Bathroom had all accessories and towel changed everyday. The property met my requirement and would definitely recommend.
Friends_and_family Family
10/10
Exceptional
24 Apr 2025
Gail
It was close to the train station so we were able to get around Kyoko. It was basically a small apartment and four people were comfortable here.
Leisure Family
10/10
Exceptional
22 Apr 2025
Sumin
Quiet and peaceful area. Easy to get around by public transport if you are traveling. Have quite a few restaurants around, Lawson and 7/11 are within walking distance.
-
It’s very good that there is a washing machine so we could do our laundry.
-
We however paid extra tax when checking out. it is not clear why the tax was not charged in the booking.
-
No luggage keeping service.
Leisure Family_with_children
8/10
Excellent
19 Apr 2025
Nick
Good location and close to Kyoto station. The beds and pillows were very comfortable. The apartment was a bit smaller than we expected and was a little dingy. There is another building in front on our windows so no view or much light gets in. Has everything you you need including washing machine, microwave, cooker and utensils. Large TV screen than you can stream Netflix to for some end of night entertainment. Sofa was only big enough for 2.
Leisure Family_with_children
10/10
Exceptional
17 Apr 2025
Darshan
Very good place. Value for money. They have everything in the room
10/10
Exceptional
16 Apr 2025
Daniel
The property was in a good location and easy to find. Clean and well laid out. The beds were a bit soft. Would definitely stay here again!
Leisure Partner
10/10
Exceptional
14 Apr 2025
Yedem
This location had a very spacious interior. Check-in process was very simple. The food options were somewhat limited depending on the time, whether it was after 8pm or not most shops in area begin closing by 9. There are some places that are open late night so don’t be discouraged. I had trouble contacting the property in a timely manner, as I mistakenly misplaced a personal item. Unfortunately the property manager responded a bit too late to my inquiry in regards to the misplaced personal item so I was unable to return and retrieve it before leaving the country. Other than that, the room was very spacious and clean. If you want to cook, there is a stove and some dishes to use. There are convenient stores nearby and a hotpot restaurant around the corner. There are also rent-a-bike options available outside the venue if you were interested in biking around Kyoto.
Leisure Partner
10/10
Exceptional
12 Apr 2025
Jenny
Nice cute area. Clean and quite.
Leisure Family
8/10
Excellent
07 Apr 2025
Maria Muhini
I really like how quiet and clean the area, the room was very spacious, my only bad review is that it was somewhat hard to retrieve the key before checking in, it took a while but we were able to open it. I appreciate that we get to have our towels replaced each day. I wouldn't mind staying here again.
Leisure Family
8/10
Excellent
02 Apr 2025
Crette
The room was surprisingly big and very close to Kyoto station. But the baggage storage that was advertised was not at the hotel when we arrived.
Leisure Family
10/10
Exceptional
02 Apr 2025
Utku
Clean, easy communication.
Leisure Friends
8/10
Excellent
02 Apr 2025
Ezgi
It was ok
10/10
Exceptional
01 Apr 2025
Tyler
I really appreciated that the property was within walking distance of Kyoto Station and several other subway entrances. The bus stop right outside the hotel made transportation even more convenient. I would highly recommend this place to others—it offers an affordable rate and an excellent location close to everything.
Leisure Partner
8/10
Excellent
31 Mar 2025
Craig
Not the most robust part of the city, but still walkable to some decent restaurants, and not too far from the main train station.
10/10
Exceptional
28 Mar 2025
Armichael Mari
Good property to stay at while in Kyoto
6/10
Pleasant
07 Feb 2025
Jinnine
Clean tidy apartment. A bit worn but basic amenities. Bed comfortable. Washing machine was handy. Little room to prepare food. Just an induction hob and sink no bench space. We were there in winter and we found the heat pump set to 30oC
We found out why. It was hard to feel really warm but it wasn't cold. The room seemed to struggle to maintain temperature. It was not too bad over night.
Leisure Partner
8/10
Excellent
03 Feb 2025
Ashutosh Kumar
Everything in house was great. Only discomfort was that we could not get liquid detregent due to holiday
Friends_and_family Family
8/10
Excellent
27 Jan 2025
Charlotte Cheuk Lok
Nice stay
Leisure Family
6/10
Pleasant
07 Dec 2024
Burgos
Overall , our stay was ok but we did complain to not have enought hot water for bathing , they said over the phone that they will be coming to fix it but the next day was the same. It seems no action was taken. Their service was just lacking.Talking a shower was just ok bathtub size not enought for tall person. They said queen size bed but this was two twin bed attached together.

We will not consider this campany again. SERVICE is part of this host renting company. Their service was definitely lacking. The hotel/room service industry has just shifted to do it yourself. You get for what you pay, do nott ask too much or you will be disapointed. There is better company out there that provides better accomodation with similar price. We experienced during our three weeks trip
Leisure Family
10/10
Exceptional
06 Dec 2024
Karine
Happy with everything
Leisure Family
10/10
Exceptional
23 Nov 2024
Vi
Very nice and quiet place.
Leisure Partner
10/10
Exceptional
20 Nov 2024
Manuel
This was a small apartment instead of a hotel room. Nice, quiet neighborhood, close to transportation and shopping. The only problem is the lack of front desk, I took out trash and was supposed to get another bag but they never left me a replacement, had to improvise with my own shopping bag. I'm not sure I would do another visit with no front desk available. Overall nice experience though.
Leisure Self
10/10
Exceptional
15 Nov 2024
Alexander
Check in/out was fully self handled but perfectly smooth. There was a kitchenette but it was very hard to actually wash the dishes due to no soap, scrubber, place to dry them, or gunk trap in the sink drain. The shower is set up to dry laundry which works excellently
Leisure Family
10/10
Exceptional
14 Nov 2024
Zachary
Great affordable stay close to Kyoto station
Leisure Family
10/10
Exceptional
10 Nov 2024
Thompson
Public areas of the building were filthy, giving a terrible first impression for an otherwise excellent property. The washer and drying facility in the shower really helped after we got completely drenched one very rainy day.
Leisure Family
10/10
Exceptional
28 Oct 2024
Erin
Nice, spacious room with great amenities. Very quiet. Unmanned, which we didn’t realise so made luggage storage difficult but it worked out fine in the end.
Leisure
4/10
Poor
27 Oct 2024
Kenny
Smell at the hallway as soon as you walk in the building. This is an unmanned property. Expedia posted wrong information with limited check-in time. Lots mosquitoes inside and outside the property area, of course including inside our room. We have to turn down room temperature below 19c to be able sleeping. Walkable convenience stores and restaurants.
Leisure Family
10/10
Exceptional
24 Oct 2024
Natalie

Perfect for our family!

We are traveling spontaneously through Japan and this was a perfect place to stay for our little family with enough bead for everyone and a washing machine for our clothes. We loved the location also as it was close to stores, train and bus routes.
Thank you!
Friends_and_family Family
8/10
Excellent
23 Oct 2024
Brock

affordable comfort, downtown Kyoto

This is an affordable apartment-style lodging within walking distance of Kyoto station. It's quite small, so we didn't spend much time in the room. It filled our needs adequately.
Friends_and_family Friends
10/10
Exceptional
16 Oct 2024
Paul
Amazing ans helpful staff. So comfortable. Great location and value!
Business_and_leisure Friends
10/10
Exceptional
14 Oct 2024
Troy Shawn
The room isn’t the most aesthetic room ever but, the top was very spacious and clean. The
In suite washer was a huge plus!
Leisure Partner
10/10
Exceptional
09 Oct 2024
Jared
We stayed at several hotels with our trip to Japan. Including in Osaka and Tokyo, this one in Kyoto was our favorite. It felt very homey and we were just overall comfortable.
Leisure Partner
10/10
Exceptional
03 Oct 2024
Brett

Clean, comfortable, convenient

The room was great. Clean, comfortable, convenient. The washing machine was great and the hot air drying was so convenient. The post box combination lock was hard to understand. This could be explained better.
Friends_and_family Family
6/10
Pleasant
18 Aug 2024
Christina

Long way from train station but still very good.

It’s a long way from the train station but still within walking distance via the tunnels.Check in was fun, but we did finally retrieve the second set of keys as we had rented 2 apartments. All automated check in which mostly works.You’ll pay Kyoto tax here in cash which is a little odd.
Friends_and_family Family
8/10
Excellent
16 Jul 2024
Kelly
Good but not very good
Leisure Family
4/10
Poor
15 Jul 2024
Mohan
There wad no communication regarding check-in process. Credit to the cleaning lady wr luckily met for facilitating check-in. The refrigerator was not working and wad not fixed till we left. No response to the complaint.
Leisure Family
2/10
Poor
29 Jun 2024
Lisa
I need a full refund for a hotel I did not stay because of very bad smelly pillows. Hotels.com please hold accountable this third-class hotel that cannot comply with basic cleanliness standards.
Friends_and_family Family
4/10
Poor
26 Jun 2024
Rita
The lift in the foyer was not working during our entire stay. The foyer reception area smells musty and disgusting during our entire stay. The information at reception is not very clear. There was a washing machine but no dryer plus there’s no clothes line provided. Overall I like the kitchenette facilities. It’s a bit outdated & not very clean
Leisure Family
10/10
Exceptional
05 Apr 2024
Srinagesh

Convenience and clean

Loved the location. It was comfortable. Bathroom was smaller and communication was little difficult.
Friends_and_family Family
10/10
Exceptional
30 Mar 2024
Mariela
Clean area with mostly self service. Very quiet and easy to get around.
Leisure Partner
8/10
Excellent
26 Mar 2024
Esther
Simple contactless check in process
Leisure Family
10/10
Exceptional
20 Jul 2020
Verified traveler
It is a 15-20 minute walk to Kyoto station, and a 5 minute walk from Kujo station. Also busses are easily accessible from this location.

The price is very good, and the rooms are large for Japan. It has a kitchenette, and washing machine.

The staff is very nice. I would stay there again.



Leisure Self
10/10
Exceptional
09 Jan 2020
Chris
Very easy walk from the train station, great location, very clean and the manager was really helpful. Excellent stay.
Leisure Family
8/10
Excellent
01 Jan 2020
Verified traveler

Very spacious!

Spacious room with good amenities. Plenty of room to fit 2 people comfortably. Very friendly and helpful staff at the front desk!
Friends_and_family Friends
8/10
Excellent
17 Dec 2019
Yardeb
Great hotel, good location and staff.
I could live there easily
But decorations are not there.
It has all you need, but no pictures/colors.
I didn't mind at all, the lady did ;)
Partner
10/10
Exceptional
17 Dec 2019
Janani
One of the nicest places to stay in Kyoto. The family room is large with a little kitchen to prepare hot meals, very close to Kyoto station.
Friends_and_family Family
8/10
Excellent
07 Dec 2019
Cam Yen Jenny

Great

Great apartment
Tub a bit small tho for tall people
Friends_and_family Family
10/10
Exceptional
28 Nov 2019
Verified traveler
It was nice clean and quiet. The staff was helpful I was even able to.check in a bit early.
Leisure Self
8/10
Excellent
11 Nov 2019
Verified traveler
It was weird to not see any personnel associated with the property but I can't say it was bad. Just kind of unusual, and checking in was like solving a little puzzle.
Friends_and_family Family
8/10
Excellent
08 Apr 2019
CindyC
The young chap at the reception allowed us to check in slightly earlier upon checking that our room was available and he was helpful in suggesting where to go and what sightseeing spots were near. On our last day, the middle aged lady at the reception was also helpful with safekeeping our luggages while we went out for the day. However the luggages are not locked up in a room or anything, just behind the door accessible to guests with their room cards. Trash also has to be taken out by ourselves and no making of beds since it is a guest house. It is quite a walk from Kyoto Station if you have luggages with you, but without it the ~10mins walk was still quite okay. Quite many shops at Kyoto Station but the only “shopping” nearby the guesthouse is a 7-11 and Lawsons at two different ends. Though beds are considered big, the photo I saw while booking the room differed from what I saw when I opened the doors. It seemed smaller than expected. Comfortable stay overall.
Leisure Family
10/10
Exceptional
18 Mar 2019
Joseph
Excellent service and facility. Very clean and organized.
Leisure Family
10/10
Exceptional
05 Mar 2019
Nasir
Great service and awesome room!
Friends
10/10
Exceptional
10 Dec 2018
Geraldine

Highly recommended for stay in Kyoto

The hotel is about 10 mins easy walk from Kyoto station.
The staff are friendly and helpful. The room is clean and spacious, with controls for room, bathroom and water temperature. Just note that the water temperature control is above the stove. Also, we arrived at the hotel at 8pm, the counter was closed but there is a phone for us to call the staff, they had left our room key in a locker. Check-in was a breeze and no issue checking out too.
Family
10/10
Exceptional
03 Dec 2018
Verified traveler

Great Kyoto Hotel

We took a two week trip to Japan and this was the favorite place we stayed in. 1) Location is walking distance to Kyoto Station, which makes transportation easy; 2) Spacious for Japan, and has a good layout that feels comfortable to be in; 3) Amenities - great amenities such as a washer, laundry detergent for purchase at reception, and you can dry your clothes in the dryer! 4) Easy self check-in or out process. We would definitely stay here again if in Kyoto and recommend it to anyone doing a short or longer stay.
Partner
10/10
Exceptional
19 Nov 2018
fiona

Enjoyed our stay

Convenient walk from Kyoto station if you exit at Avanti shopping mall. It’s only a 8 mins walk! The room is spacious, aircon doubles as a heater as well. Best is the bath area that has dryer function. It’s very cool. There’s microwave, kitchenette but tools need to pay to rent, washer also provided but washing powder need to pay also. Little interaction with staff, no housekeeping during our stay but is fine because change of towels can be done by ourselves at Recep area. Only wish there’s more hooks so can hang towels and clothes in the toilet. Other than that, really enjoyed our stay here!
Partner
10/10
Exceptional
26 Oct 2018
Marina
Great room, best we have stayed so far in Japan. Highly recommend this guest house.
Friends
8/10
Excellent
17 Oct 2018
Verified traveler

Great place to stay

The room is bigger than normal hotel rooms and it’s super clean. I especially like that you can warm up the room during shower. Great place to stay!
Friends

Location & surroundings

Randor Residence Kyoto Classic
58-1, HIgashikujo-Kamigoryo-cho, Kyoto, Japan

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Randor Residence Kyoto Classic

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