Hotel She Kyoto

Japan , Kyoto
Kyoto, 16 Higashikujo-Minamikarasumacho, Minami-ku
Show on Google | Map

75 reviews shown

2/10

Poor

24 Feb 2026

Ian

Very basic accommodation, not upto the usual Japanese standards in our opinion, quirky with a record player but no coffee in the room!. Mattress protector heavy soiled

Family

10/10

Exceptional

04 Dec 2025

Daniel

The staff were friendly and welcoming. The room was great! Convenient location. Free ice cream every day! I would stay here again in the future!

Leisure Partner

4/10

Poor

20 Nov 2025

Andre

Hotel She feels like a slight step up from a hostel, but unfortunately not much more than that. The location was quite desolate, which made it inconvenient as Kyoto is a city where your home base really shapes your experience. Being farther out made getting around noticeably less enjoyable, and it didn’t set a great tone for the stay.

The staff were friendly, but they didn’t seem very familiar with the surrounding area, especially when it came to recommending places to eat.

Additionally, even though our room was already prepared, we were handed the key and still told to wait the full 10 minutes until the official check-in time before going up. Not a huge issue, but it added to the impression that the service lacked flexibility and customer experience wasn’t a priority.

Overall, while the hotel had some charm, it was a thin veneer. The combination of the isolated location, lack of local guidance, and poor first impression make it hard to recommend. If you’re planning a trip to Kyoto, it’s worth spending a bit more to stay somewhere with a better location and a stronger guest experience.

Leisure Friends

10/10

Exceptional

29 Apr 2025

Rachael

We had a great stay here. Room was spacious in comparison to alot of Japan properties. Really good strong shower. Decorated well and very clean. Loved all the extras that went into this property including free ice cream and drinks everyday, a wide selection of vinyls to use in your room with your own vinyl player. Friendly staff. Close to transportation and bike hire options. 5 minutes to bus stop, catch city bus 207 for Gion with lots of food options. Love this city so much. Thanks

Leisure Partner

10/10

Exceptional

18 Apr 2025

AKARI

Great stay with nice ice cream!

10/10

Exceptional

15 Apr 2025

Marilyn

Room was soo much bigger than I thought it would be! Super easy to open up suitcases and bags !

Leisure Self

10/10

Exceptional

13 Apr 2025

Daniel

Hotel She is a really charming hotel that has a young boutique vibe. While most hotels in Japan last you leave your luggage before your check in time, Hotel She was the first that brought our luggage to our room before we got there. It was such a lovely touch that set up a positive experience.

Leisure Partner

6/10

Pleasant

29 Mar 2025

valerie

The location is good, however there is no a lot of food options around the hotel.
The rooms do not get cleaned daily and the towers do not get changed unless you ask for it.
Breakfast options were limited. Good for 1 or two nights stand but not more

10/10

Exceptional

15 Dec 2024

Lucila

The hotel was great! I booked a last minute room for my mom and we were pleased. The staff was super friendly and helpful. They offer happy hour and free ice cream (really good). The atmosphere is great from the entrance and reflected in the room too. It was super clean and it had a window that opened widely. It also had a turntable in the room! Really enjoyable after long and tired days. It has laundry self service. Definitely I will book again if I travel to Kyoto!

Leisure Self

8/10

Excellent

29 Nov 2024

GRAHAM

Free ice cream, yum!!

Leisure Partner

10/10

Exceptional

03 Nov 2024

Irene

My favorite hotel I stayed in Japan, rooms are big enough, all very clean, staff is extremely friendly and helpful, all the environment is just awesome! I will definitely stay there again for my next Japan trip :)

Leisure Partner

10/10

Exceptional

21 Apr 2024

William

This place was amazing, the staff was super friendly, the room was cozy, it was near transit so I could get around easily, while in a quiet area where its easy to relax. When I visit Kyoto again, I am definitely staying here!

Leisure Self

10/10

Exceptional

05 May 2022

Jason

Friendly staff, close to station, free ice cream!

10/10

Exceptional

16 Feb 2020

Jose

Really had no issues at my stay here, the staff were incredibly friendly and helpful. The list of amenities is quite impressive in my opinion.

Leisure Partner

10/10

Exceptional

04 Jun 2019

Alejandro

One of the coolest hotels I've stayed at!

Hotel She is hands down one of the coolest hotels I've ever stayed at. I ended up paying $93.28 via Hotels.com for two nights here. Upon check-in the staff at the front desk gave me a quick tour, gave me my room key, and then to my surprise offered a vinyl. Each room has a record player and they allow you to bring records from the front desk to your room to jam out during your stay - very awesome perk.

Most of the staff spoke English and were able to give local recommendations. The layout of the lobby, bar, ice cream bar, and kitchen are all very cool looking and cozy at the same time. The room was spacious and had pretty cool art / vibes.

In general this was an amazing hotel and I highly recommend it. Only downside is it's a bit of a walk to Kyoto Station but it is close to the Kujo Station - so it's not that bad.

Check it out!

10/10

Exceptional

17 May 2019

Jon

Don't believe the old review's, it's changed.

This is a nice and refreshing hotel! Sparkling clean, good service, good bar, and very good bed. The staff is friendly and helpful. Be Sure to try the local ramen place, it is better than most. The hotel is located 10min walk from Kyoto station and the road is suitcase friendly. Highly recommended. They are famous for their big baby ice-cream and seems to attract Instagram girls. Be sure to try there homemade coke and I have heard thatthey soon will be serving gin and tonics next to their local ale.

Partner

8/10

Excellent

21 Oct 2018

Andrew

Good place with a curious

It's a nice and clean place for staying with warm and harmonized atmosphere.
Shared kitchen and dinning corner that keeps the room clean. Nice to roast your bread and sandwich for your breakfast there.
Less than 5 minutes to subway. 460yen taxi from Kyoto station to the hotel, it's worth-wise if you have more than 1 person travelling.
BUT, I'm curious that the front desk requested 400yen/head for additional local tax.
While, my billing in hotel.com already included a tax item in the break-down.
Do we still need to pay additional 400yen/head?

Family

8/10

Excellent

04 Mar 2018

Melissa

A fun step up from a hostel

Great bargain for the money. Clean, hip, small hotel with a college dorm/hostel vibe--but in a good way. Remarkably quiet rooms and location, only one stop from Kyoto station. Every one of the young staff members was great. Free Handy phone was (mostly) helpful and even worked on the day trips we took out of city. My only complaint is the mattress was one of those cardboard over springs models and hurt our backs.

8/10

Excellent

02 Dec 2017

Cozy hotel

The hotel was quite close to the Kujo station, walkable distance to Kyoto station.
The staff were friendly and very helpful!
Our family room was smaller than expected, the 3rd sofa bed did not expand long enough and was not too comfortable. Other than that it was ok.

6/10

Pleasant

21 Aug 2017

Verified traveler

We are terribly upset with the service of the front desk. We were not given the room with city view and room size we paid for. We were given a smaller dark room in the ground floor with blocked (no) view and bad smell. When complained about the room, they said they have no rooms available but they will shift us to better room in the next day. But surprisingly they said that we have to check out at 10 am with our luggage and wait in lobby until other room is ready for us to get in. We did not agree about checking out, I had to argue for long time and told them that it is their responsibility to shift us from one room to another room, since it was their failure. This was the unpleasant part of our stay, the later room was fine, clean and bigger with city view. This spoiled the mood of our visit to Hotel She.

Partner

6/10

Pleasant

26 Apr 2017

Verified traveler

Stinky bathroom n too far of a walk to JR station

Will not stay again if there are other options around the area. Too bad we booked our hotel too close to the date of arrival

8/10

Excellent

23 Apr 2017

Mark

Good value for the price

Hotel close to subway ( about 200 meters) from subway and one stop to main Kyoto station. Staff friendly and adequate to strong English skills.Room cramped for 3 adults. Bathroom small but adequate.had cooking facilities in room and fridge. WIFi Slow and intermittent,but Ok in common dining area.

Family

10/10

Exceptional

02 Feb 2017

charie

Helpful staff

I would recommend this hotel because of their staff, they soeak good english and were very helpful to our concerns especially with my inquiries on how to go to the famous tourist spots in kyoto. They also have a kitchen with complete utensils, oven, microwaves, stove etc. location is wuite good but if you have big luggages it's better if you take a subway from kyoto station then alight at kujo station, then walk 2-3 mins and you'll see the hotel at the right side

8/10

Excellent

22 Jan 2017

Javier

Difficult to find but very good room and staff

This hotel was very difficult to find as it is located in one little street which is not easy to find on a printed map. It took us more than 30 min to find this hotel.
Location: it was located 15 min to kyoto station(south). There are only flats in this area so it is not very nice, but it is convenient if you want to take the train to do day trips.
Staff was very nice and they could speak very good english!
The room was very clean and it was bigger than other rooms that we stayed in japan.

Partner

6/10

Pleasant

16 Jan 2017

Verified traveler

Quaint little hotel

This is a small boutique hotel one stop away from Kyoto. It's in a quiet area, so if you like the hustle and bustle then don't stay here.

There's a 7-11 about 7 minutes walk though we didn't venture another way so there could be another closer.

Vending machine is located outside the building.

The front staff was very friendly and by far had the most fluent English during my time in japan and previous trip. Toiletries are located downstairs in the main area.

Because this is a small boutique hotel, the staff leave at 11pm. Afterwards, you need a password to enter the building. When I went out at night to purchase a water from the vending machine, it made me a bit scared as the door was open a few seconds longer after I reentered. What if someone followed in???

The room was spacious and reasonable for its price. If you don't mind the aforementioned safety issues then this is a nice hotel. Washroom was elevated so you had to step up a bit to get inside.

I stayed during Jan when it was snowing, perhaps the walk to nearby places wouldn't be bad in better conditions.

Family

8/10

Excellent

03 Jan 2017

Kelly

Clean hotel

The place is clean, staff is friendly. Location is kind of further away from the all actions.

Family

10/10

Exceptional

01 Dec 2016

Mandy

Great hotel , good location

Very friendly and clean. A 15 min flat walk from Kyoto station. There is a subway station a couple of minutes away. The laundry and cooking facilities were great... the free light breakfast ... bread and jam and cereal was good as was the free sake in the evening . ... the communal tables in the dining area come kitchen was a great idea ...

Partner

8/10

Excellent

21 Nov 2016

Amanda

Convenient place to stay

The hotel is in a nice quiet location. Easy walk from Kyoto station. Just about 10 min walk out south side of station. Family style kitchen where you can make your own meals. Grocery store just a couple blocks away and there is a refrigerator in your room.

Partner

6/10

Pleasant

08 Nov 2016

15-20mins walk from JR Kyoto

Nice but small room. Was unexpectedly much further from the JR then expected esp when lugging our heavy luggages. Situated on a little quiet alley, gets really dark when walking back at night. Overall an okay place to stay.

8/10

Excellent

27 Oct 2016

Keng Sing

Front desk staff was very helpful. Speak good English.

Family

8/10

Excellent

26 Oct 2016

THAWEERAT

Friendly staff members!!!

The staffs are very helpful and friendly.

Family

10/10

Exceptional

24 Oct 2016

rainbow

Nice nice nice !

Hotel She is near to kujo station,approx 5 mins walk. Convenient and nice. As usual, Japan accommodation is small. But we like the place. Staffs there dont speak good english, however, they are patient enough to understand you and help in whatever way they can. They helped to the extent by calling my accomodation at Osaka due to an email problem.

Family

10/10

Exceptional

15 Oct 2016

Dor

10 min walk from Kyoto station and 2 min from metro srstationa. Clean, friendly staff good stay.

10/10

Exceptional

25 Sep 2016

Sally

Small hotel very close to Kyoto's main transportation hub.

Partner

10/10

Exceptional

23 Sep 2016

hanswurst

Small but nice

I stayed in the hotel for 4 days and must say it was a great stay. The room/bath was rather small but you will have that in any hotel. I am 6'0 and for me it worked fine (wasn't in the room for too long anyway). Room service/tools is upon request which I like (I don't need new towels every day). The only drawback is that there wasn't any closet or shelves to put stuff (only five hangers). The location is nice as well - close to kyoto station and even closer to the K-line. Overall I would totally go there again.

8/10

Excellent

05 Sep 2016

John

A very small room (even by tiny Japanese standards). Halfway betwee a hostel and a hotel. Quite a nice comunal kitchen area. Location fine if a little away from the sights

Partner

10/10

Exceptional

05 Aug 2016

Juan

The hotel is very well located close to Kyoto station (15 min. walk), close to several points of interest (e.g., To-ji temple). The staff was friendly, the rooms were clean.

Partner

10/10

Exceptional

17 Jul 2016

Verified traveler

It was a very comfortable hotel. The room was pretty big for Kyoto and the bathroom had a very large tub. It's very close to the subway lines, which was a huge bonus.

Partner

10/10

Exceptional

02 Jul 2016

Kenneth

She loves you.

The Hotel She was perfect for my visit to Kyoto. A short ride from the main railway station, it was in a quiet neighborhood. It was clean and lovely, and the staff were super friendly.

Family

10/10

Exceptional

31 May 2016

Rudi

The room was nice, laundry and kitchen facilty was great

Family

10/10

Exceptional

11 May 2016

Verified traveler

Very new hotel. Staff very friendly and helpful.

Family

8/10

Excellent

10 May 2016

Verified traveler

Small but nice

The owners were very nice and service was great, 5 -7mins walk from Kyoto station. Neighbourhood was quite, went when it was Japan's national holiday so the rooms were charged way too high, advice not to go during that time. Paid over 300.00 for a room that is worth 150.00

Family

10/10

Exceptional

21 Apr 2016

Rodelle

Brand new & big!

Such a nice, brand new hotel with amazing service!

Partner

10/10

Exceptional

06 Apr 2016

Ben

Simple hotel meets hostel type format. Enthusiasti

We stayed for 3 nights in this, the 2nd week the hotel was open. The staff were very enthusiastic and friendly, excellent level of English. Location is 10mins walk from the centre station with a metro station close by. Rooms were functional, very clean and whilst compact, room for two. Don't expect a cooked breakfast unless you want to make it yourself, as there are plenty of facilities on the ground floor. For the price, you really can't fault it.

8/10

Excellent

20 Feb 2026

TAKAFUMI

スタッフの方がとてもフレンドリーで楽しい滞在となりました！

Self

10/10

Exceptional

06 Feb 2026

David

La habitación impecable y amplia, en la recepción el personal súper amable, se sentía un ambiente bastante acogedor, siempre ponían buena música, lo mejor es que dan bebida gratis y helado gratis diario en ciertos horarios, el helado estaba muy rico. También la zona era tranquila y accesible.

Partner

10/10

Exceptional

25 Nov 2025

Patrick

Hyggeligt

Partner

10/10

Exceptional

03 Nov 2025

Ryosuke

ウェルカムアイスがあっておいしかった。1番よかったのはレコードプレーヤーが各部屋に常備されていて、ロビーからレコードを借りれるので、音楽が好きなら、かなり楽しめること。

Leisure Family

10/10

Exceptional

28 Aug 2025

Verified traveler

アイスも、朝食も美味しかったです。
宿泊チェックアウト後の夕方に銭湯セットを利用しました。チェックイン当日と翌日に渡り夕方まったり時間をフロントにて堪能出来てリフレッシュ出来ました。
若者の利用客が多く、40代お一人様の自分は若干浮いていた自覚はありますが、本人が気にしなければ懐かしいレコードも堪能できとても快適かと思われます。

Business

10/10

Exceptional

25 Dec 2024

Hirofumi

コンセプトがありそのコンセプト通りのホテル
とても良かった。

Business Self

8/10

Excellent

29 Oct 2024

Hirofumi

チェックイン時からフロントスタッフが丁寧に対応してくれ、気持ちの良い滞在のスタートでした。宿泊者向けサービスでいただいたアイスは本格的な味わいで、想像以上に美味しかったです。部屋はレトロでおしゃれな雰囲気があり、アナログレコードプレーヤーが設置されていて、貸し出し用のレコードも楽しめました。さらに種類が増えると嬉しいかもしれません。

ホテル全体のサイズも程よく、団体客が少ないため静かに過ごせ、ロビーではソウルやポップの音楽がほど良いざわめきの中に流れていて、落ち着いた空間を感じました。新築のような真新しさはないものの、清潔感が保たれており、その分どこか趣のある雰囲気を楽しめます。アメニティのボディソープやシャンプーも香りが良く、細やかなこだわりが感じられました。ただ、タオルが少しゴワゴワしていたのが唯一残念な点でしたが、全体としてはまた泊まりたくなるような素敵なホテルでした。

Business Self

10/10

Exceptional

06 May 2023

Miguel Ángel

いい音楽がかけられてました。

Leisure Family

10/10

Exceptional

07 Jan 2023

Leon

the staff was extremly kind.

Leisure Self

10/10

Exceptional

23 Sep 2022

アヤミ

スタッフの方が親切で安心して宿泊できました。部屋も綺麗で過ごしやすく、1階にあるカフェでのアイスのサービスも嬉しかったです。

Leisure Family

10/10

Exceptional

02 Jun 2022

Chihiro

ホテルの方の対応も丁寧で、アイスのサービスもとても美味しかったです。
朝食もとても美味しい、部屋も可愛い、すごく満足なホテルでした^_^

Leisure Friends

8/10

Excellent

30 Dec 2021

Verified traveler

とてもオシャレで素敵なホテルでした。

Friends_and_family Friends

10/10

Exceptional

07 Dec 2021

Verified traveler

とても綺麗で快適に過ごせました。
お部屋もおしゃれでした。

Friends_and_family Friends

10/10

Exceptional

01 Dec 2021

アキコ

お部屋もロビーも全てオシャレで最高でした^_^
スタッフの皆さんが親切ですごく気分が良く旅行を楽しむことができました✨

Leisure Friends

8/10

Excellent

21 Nov 2021

れいな

お洒落でカップルにおススメ

Leisure Friends

10/10

Exceptional

21 Nov 2021

EISUKE

おすすめの飲食店教えてもらえて大満足です。
バーラウンジで食べたアイスクリームとお酒も美味しいかったです。
また来ます。

Leisure Partner

10/10

Exceptional

08 Apr 2021

Verified traveler

おしゃれな空間。
フロントでの対応にも満足です。

Partner

10/10

Exceptional

02 Oct 2020

Rimi

外観だけでなく内装もキレイ。スタッフの方は皆さんお若いけどフレンドリーで気遣いがありがたかったです。
ホテル周辺はコンビニひとつなくて不便極まりないですが、必要なものはチェックイン前に予め用意しておけばなんとかなります。

Self

10/10

Exceptional

07 Jul 2020

Toga-G

室内はおしゃれかつ清潔で、とても快適に過ごすことができました。アイスクリームバーも美味しくいただき、夜は京都のクラフトビールにクラフトジンも楽しめました。スタッフさんの対応もとても親切で、土砂降りで困っていたら、カサをくださいました。ありがとうございます。

Leisure Family

10/10

Exceptional

02 Mar 2020

AOI

最高でした

とても可愛くておしゃれで楽しい旅行になりました！関西に行った際には毎回訪れたいです♥︎

Friends_and_family Friends

10/10

Exceptional

08 Feb 2020

Verified traveler

スタッフの方が、金曜日の銭湯定休日を忘れたまま私達にチケットを販売したり、朝食のオーダーミスがあったりした。

Leisure Friends

8/10

Excellent

28 Nov 2019

Verified traveler

スタッフさんも感じが良く、値段も安いので素晴らしいクオリティだと思います。
ただ一点だけ、湯船に浸かる人が少ないのかもしれませんが、水垢が目立ちました。お風呂の栓の部分、湯船から見える洗面器の下のつなぎ目、シャンプーボトルなどの棚の下側、シャワーカーテンのカビなど、水回りの掃除を掃除の甘さが伺えます。安いホテルなので、完璧は求めませんが改良してくださると嬉しいです。

Leisure Friends

10/10

Exceptional

11 Oct 2019

哲

レコード

窓をすこしあけながら部屋でレコードがきける最高

10/10

Exceptional

07 Sep 2019

Verified traveler

アナログレコードに数十年ぶりに針を落として音楽を楽しめました。お部屋のマットなカラーが素敵です。アメリカ西海岸と日本の昭和、メキシコ、いまの韓国を思い出します。朝ごはんをお願いしたら、ボリューム感たっぷりのオープンサンドをいただけました。大満足！コーヒーはもう少し濃い方が好きです。クチポールのカトラリーが添えられてあるなど、細部にもこだわりがあって、好きになったホテルです。次回はシェアキッチンを使ってみたいです。ありがとうございました。

Business_and_leisure Family

10/10

Exceptional

06 Sep 2019

Kazu

スタッフの方の笑顔の対応に癒されました。インテリアや室内の色の配色がヨーロッパのようで楽しかったです。

Business Self

8/10

Excellent

19 Aug 2019

Aimi

ミレニアル世代にぴったりのエントランス、ラウンジで、カリフォルニアのMOTELっぽい雰囲気で可愛かったです。ラウンジのBARでコーヒーも頼めて、ラウンジで休憩したり仕事もできます。（滞在中に仕事をされてる方もいらっしゃいました。）全部屋にレコードプレイヤーが設置されていて、各部屋に１枚レコードが置いてありますが、フロントで別のレコードを選ぶこともできます。（種類は少なめ）
シングルルームを予約してましたが、泊まるだけなら十分ですが、バスルームは、いわゆる一人暮らしワンルームのユニットバスのイメージです。苦手な方はオススメできません。アメニティは最低限のものです。アメニティもSHE,っぽくなっていたら良かったかなと思います。部屋全体が雰囲気重視でやや暗いので、化粧しにくかったです。笑　室内もカラーリングやインテリアなど、写真映えすると思います。
☆共同キッチンが1Fにありますので、旅費を安く抑えたい人はすごく便利かもしれません。広くて綺麗でした。

Business_and_leisure Self

10/10

Exceptional

03 Aug 2019

Verified traveler

とても充実した時間でした。

前日に予約したのですが、部屋に空きがあり宿泊させていただきました。
とても清潔感があり、お洒落で写真もたくさん撮らせていただきました。
お部屋にはレコードを聴く機械があり、フロントで好きなレコードを選び聴くことができました。
お洒落な室内でお洒落な雰囲気を楽しむことができ、とても充実した時間を過ごすことができました。
京都駅から歩くと少し距離はありますが、コンビニも近くにあり、特に不便さは感じませんでした。
また機会があれば宿泊したいと思えるようなステキなホテルです。

Partner

10/10

Exceptional

19 Jun 2019

Rie

オシャレなホテル

ホテルのアイスがとても美味しかったです。
お洒落な内装です。

Partner

4/10

Poor

11 May 2019

Verified traveler

スタッフのレスポンスが曖昧かつ遅すぎる。飛行機の到着時刻などの理由で、チェックイン時間外に到着予定の方は要注意。当日ギリギリまでチェックイン方法を教えてくれません。また、ブティックホテルと言っているが、設備はその辺のビジネスホテルとさほど変わらないと思った。熱がこもり安くジメッとしており、夏は過ごそにくそう。

Business Self

10/10

Exceptional

30 Mar 2019

Verified traveler

Service was incredible! Staff will greet you very gently every time you go out or come back. Room was clean and sweet. Only few minutes walk to the Kyoto station

Leisure Partner

6/10

Pleasant

18 Nov 2018

Verified traveler

客室の匂いが気になりましたが、他は良かったです。