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Isida

Crete · Greece

Palea Ethniki Odos Kissamou Chanion, 24View location

9.6/10Excellent79 Reviews
Cleanliness9.6/109.6
Comfort9.4/109.4
Condition9.4/109.4
Value8.6/108.6
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Isida

The 142 welcoming units offer a perfect place to relax at the end of the day.

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When you stay at Isida Hotel in Chania, you'll be near the beach, within a 5-minute drive of Agia Marina Beach and Platanias Beach. This family-friendly aparthotel is 4.5 mi (7.2 km) from Golden Beach and 6 mi (9.6 km) from Nea Chora Beach.

Make yourself at home in one of the 40 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. 40-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.

Featured amenities include express check-in, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby Green Key (Foundation for Environmental Education) Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Sanitization
Property uses a professional cleaning service

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
    • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The seasonal pool will be open from April to November.
    • Pool access available from 8:00 AM to 7:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property is professionally cleaned.
  • Special Instructions
    The front desk is open during the following times:
    • Tuesday - Monday: 7:00 AM - 11:00 PM
    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Host has indicated there is a carbon monoxide detector on the property
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Property Registration Number 1042K033A0196801
  • Minimal age
    18
  • Optional fees
    • Late check-out is available for a fee (subject to availability)
    • High chair fee: EUR 25 per week

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Greek

    English

Nearby attractions

Agia Marina Beach 0.6 km / 0.3 mi
Stalos Beach 1.3 km / 0.8 mi
Platanias Square 1.5 km / 0.9 mi
Platanias Beach 2 km / 1.2 mi
OLEA Shopping Center 2.2 km / 1.4 mi
Golfland 2.3 km / 1.4 mi
War Shelter of Platanias 2.4 km / 1.5 mi
Go Karting Kato Galatas 3.9 km / 2.4 mi
Sunset Beach 4.7 km / 2.9 mi
Kalamaki Beach 4.7 km / 2.9 mi
Agioi Apostoloi Beach 4.8 km / 3 mi
Iguana Beach 6.1 km / 3.8 mi
Máleme Beach 6.4 km / 4 mi
Eastern Gulf 6.8 km / 4.2 mi
Golden Beach 7.2 km / 4.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Lift access
  • Garden
  • Terrace
  • Children’s swimming area
  • Children playground
  • Snacks
Show 1 more facilities & services
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO SUPERIORSTUDIO • SUPERIORSTU.SU

    Photos are not available for this room type.

    Isida

    STUDIO SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT GARDEN VIEWAPARTMENT • GARDEN VIEWAPT.GV

    Photos are not available for this room type.

    Isida

    APARTMENT GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT GARDEN VIEW KING BEDAPARTMENT • GARDEN VIEW KING BEDAPT.GV-KG

    Photos are not available for this room type.

    Isida

    APARTMENT GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO GARDEN VIEWSTUDIO • GARDEN VIEWSTU.GV

    Photos are not available for this room type.

    Isida

    STUDIO GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO ECONOMYSTUDIO • ECONOMYSTU.EY

    Photos are not available for this room type.

    Isida

    STUDIO ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT RESORT VIEWAPARTMENT • RESORT VIEWAPT.RE

    Photos are not available for this room type.

    Isida

    APARTMENT RESORT VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    RESORT VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.RE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO POOL VIEWSTUDIO • POOL VIEWSTU.VP

    Photos are not available for this room type.

    Isida

    STUDIO POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT COMFORTAPARTMENT • COMFORTAPT.OM

    Photos are not available for this room type.

    Isida

    APARTMENT COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Isida

9.6
Excellent
79 Reviews
Cleanliness
9.6 /10
Comfort
9.4 /10
Condition
9.4 /10
Value
8.6 /10
Amenities
9.6 /10
43 reviews shown
8/10
Excellent
06 Sep 2025
brent
Customer service was very good. I felt the food was mediocre and the rules around the all inclusive package were poor. You can only enjoy non branded vodka and scotch at happy hour or pay for brand name anytime. Not cool for a 3star. The menu was restricted as well!
Leisure
8/10
Excellent
30 Jul 2025
Pawanjit Kaur
Not on the beach, 5
Minutes walk to the beach.
10/10
Exceptional
18 Jul 2025
Stavroula
Staff is amazing, property has everything you need for a family vacation. Wondering pool options for all ages. Restaurant had amazing food and the breakfast buffet was excellent
Leisure Family
10/10
Exceptional
08 Jul 2025
Mark
Family-friendly; the room was spatious, the grounds were kept beautifully, the pools were nice and warm. Staff was very friendly also.
The beach is across the street but accessible but my wife and I prefer the pools with our 5 yr old daughter who loves to swim. The breakfast buffet was among the best we've had.
Leisure Family
8/10
Excellent
04 Oct 2024
Mary
Rooms need update but everything was excellent!! Staff and amenities were the best!!
Leisure Family_with_children
10/10
Exceptional
01 Oct 2024
Panagiota Rita
Our stay at Isida hotel was wonderful, from the delicious food, friendly staff, great entertainment and very clean and well kept resort, we enjoyed every moment of it. Short walking distance the beach where you can rent jet skis and other water sports. Shopping, restaurants and rentals are all within walking distance from the hotel. Great location and very friendly staff, met all our needs. Will definitely return.
Leisure Friends
10/10
Exceptional
25 Aug 2024
Kiriakos
Great resort hotel. Full of amenities. Great location!
Leisure Family
10/10
Exceptional
26 Jul 2024
Robert
Very nice hotel. Friendly staff. Nice pool and bar area. Prices for non all inclusive guests very reasonable. Good location, set back from main road but just a short walk from the beach.
Leisure Family
10/10
Exceptional
17 Jul 2024
Joanna
Perfect place, great swimming pools, helpful and friendly staff, very good breakfasts, very close to the beach, close to the main street where you can find everything: shops, cafes, restaurants. A place worth recommending.
Friends_and_family Family
10/10
Exceptional
15 Jul 2024
Veselin
Great family place, clean rooms, great pools, great breakfast. Great customer setvice. Beatiful sunset views.
Leisure Family_with_children
10/10
Exceptional
01 Sep 2023
Helen
This is a lovely hotel down a quiet road but within easy walking distance of the beach and local bus services
Leisure Partner
10/10
Exceptional
04 Aug 2022
Luciano
Nice resort
Friendly staff
Good location
Plenty of parking
Leisure Family_with_children
10/10
Exceptional
12 Sep 2021
Hannu

Awesome stay

My room and views from room were really great. Well equipped for daily needs.
Self
10/10
Exceptional
22 Aug 2021
Verified traveler
Gorgeous property in an excellent location. Breakfast was delicious and staff was super friendly. Will stay here again if we come back to Chania.
Leisure Partner
10/10
Exceptional
17 Aug 2021
Anne

A great place to stay.

Lovely place, close to the beach, restaurants and shops, with a very warm welcome by Maria, always willing to help with our queries.
Friends_and_family Family
10/10
Exceptional
05 Jul 2021
Verified traveler
The Isida Hotel was extremely accommodating! We loved the location and Maria (at the reception desk) provided the best recommendations!! Our only regret was not being able to stay longer!!
Leisure Family_with_children
10/10
Exceptional
23 Sep 2020
Nigel
A friendly family run hotel with excellent facilities and set in a convenient but quiet location only minutes away from good bars and restaurants. Good value for money. Would definitely stay there again.
Leisure Partner
10/10
Exceptional
24 May 2026
Matti
Iso huone, siisti allasalue ja hotellialue muutenkin ja ystävällinen henkilökunta. Aamiaisestakaan ei mitään huonoa sanottavaa. Suosittelen!
Friends_and_family Family
10/10
Exceptional
13 Oct 2025
Grethe Back
Vi hadde et fantastisk opphold. Perfekt lokalisering med helt stille omgivelser, perfekte fasiliteter og kun 10 min gange til butikker, restauranter og stranden. Personalet på hotellet var veldig hyggelige, oppmerksomme og flinke. Frokosten meget bra og også bra middag om kvelden.
Friends_and_family Family
8/10
Excellent
07 Oct 2025
Jørn
Super venlige og hjælpsomme personale
Partner
10/10
Exceptional
14 Aug 2025
Annemari

Veldig bra familiehotell

Veldig koselig hotell, trivelig betjening og bra renhold. Vi storkoste oss.
Friends_and_family Family
10/10
Exceptional
02 Aug 2025
Laetitia
Excellent séjour dans cet hôtel à taille humaine, parfaitement adapté aux familles. L’emplacement est idéal, le personnel très gentil et toujours disponible. L’hébergement était propre, fonctionnel, même si les équipements restent assez basiques.

Gros plus : la facilité pour se garer, et la machine à laver mise à disposition, super pratique en vacances !

Nous avons passé un très bon moment et recommandons cet établissement sans hésitation.
Leisure Family
10/10
Exceptional
12 Jul 2025
Fredrik

Riktigt bra

Riktigt trevligt, mysigt hotell.
Stort rum med två soffor samt ett rejält stort sovrum.
Tyvärr stenhård säng och hård kuddar..
Fantastisk fin balkong med utsikt över havet.
Bra frukost, och trevlig bar med supertrevlig personal
Partner
10/10
Exceptional
15 Oct 2024
Theres
Abseits der Touristenstraße, super sauber, sehr schöne und gut gepflegte Anlage, Kinderspielplatz, kinderfreundlich
Leisure Family_with_children
8/10
Excellent
08 Oct 2024
Tor
Flott hotellrom, men vonde stoler på verandaen gjorde det lite trivelig å sitte der. Rent og ryddig område. God frokost. Hyggelig betjening.
Friends_and_family Family
6/10
Pleasant
06 Oct 2024
Runo
Vänligt mottagande, trevlig personal, ok frukost. Lite jobbigt med högljudda barn ibland.
Partner
10/10
Exceptional
29 Sep 2024
Sven
Rent och snyggt. Trevlig och hjälpsam personal
Friends_and_family Family
10/10
Exceptional
25 Sep 2024
Risto
Kreetalla käynyt yli 20 kertaa (Hanian alueella)
Yksi parhaimmista hotelleista jossa olemme olleet. Kaikki palvelut saatavilla sekä siisti ja puhdas. Hieno puutarha ympäristö alueella sekä hyvät isot uima-altaat. Mukava henkilökunta sekä erinomaiset ruokapalvelut.
Voin suositella !!!
Partner
10/10
Exceptional
07 Aug 2024
Negar

Could it be any better hotel and better location?

A very good exprerince . This was the third year we come to the same hotel every summer . Kids friendly, extremely nice people working there. Great breakfast with fresh juice👍we loved our stay and looking forward for next summer
Friends_and_family Family
10/10
Exceptional
06 Aug 2024
Anders

Underbart hotell

Underbart fint hotell. Lagom stort för att kännas personligt och ändå rymligt. Väldigt fint på hela området, allt känns otroligt välvårdat och rent med fina blommor och träd. Poolområdet är jättemysigt, härligt rent vatten och lagom mycket folk. Om man skulle önska något mer, så skulle det vara fler och lite större parasoller.
Restaurangområdet är mysigt och känns avslappnat och inbjudande. Lätt att få en fin plats.
Frukosten är fantastisk och man sitter i härlig miljö vid poolen. Ett stort urval av bröd, joghurt, frukt, nötter och frön, bakelser, ägg i olika varianter, grönsaker, röror, pannkakor mm mm. Och allt var väldigt fräscht och gott!
Rummets inredning var ganska basic, men funktionell. Mycket noggrann städning varje dag. Stor balkong med stolar, bord och torkställning.
Lätt att boka gymet, lite äldre utrustning, men fungerar mycket bra.
Extra plus också för fri användning av tvättmaskin och gratis tvättmedel.
All personal var vänliga och tillmötesgående.
Allt som allt ett väldigt trivsamt ställe om man vill ha en lugn och behaglig semester.. Vi kunde inte vara mer nöjda.
Friends_and_family Family
8/10
Excellent
18 Jul 2024
Phoebe

Lugnt och behagligt hotel

Lugnt och behagligt hotel
Friends_and_family Family
8/10
Excellent
23 May 2024
Runo
Bra service. Bra frukost.
Partner
10/10
Exceptional
22 Sep 2023
Sandra Viola
Tolle kleine Anlage, gepflegt, sauberer Pool. Babypool überdacht. Zimmer ausreichend groß, tolle Terrasse. Bad etwas klein, aber heißes Wasser, guter Wasserdruck. Zimmerreinigung super.
Frühstück viel Auswahl, zu bestimmter Uhrzeit fast zu wenig Sitzplätze.
Parkplatz vor dem Hotel, abseits der Straße. Nachts ruhig. In der Umgebung viele Restaurants. Strandnah, Strand war ok. Wir würden wieder kommen.
Leisure Family_with_children
10/10
Exceptional
27 Jul 2023
Rabih
Einfach alles super
Leisure Family_with_children
10/10
Exceptional
18 Jul 2023
Verified traveler

Ihana perhematka Isidassa

Olimme perhelomalla. Isida oli paikkana todella täydellinen meille. Sijainti oli keskeinen, mutta rauhallinen. Palvelu oli aivan erityisen ystävällistä ja avuliasta. Aamupala oli monipuolinen ja sisälsi paljon niin suolaista kuin makeaa. Ruoka hotellin ravintolassa oli muutenkin hyvää. Ulko- ja sisäleikkipaikat sekä allasalue olivat pienten lasten kanssa kivat, vaikka edes jotain pientä vesiliukumäkeä jäimme hieman kaipaamaan. Hotellilla oli mukavasti myös iltaohjelmaa: taikuri lapsille, rauhallista livemusiikkia ja discoisa karaokeshow. Liikenneyhteydet oli hyvät ja useita erinomaisia ravintoloita on ihan vieressä. Huoneesta löytyi kaikki tarvittava. Suosittelemme lämpimästi!
Friends_and_family Family
10/10
Exceptional
05 Jul 2023
Torben
Hyggelig personale. Rent og fint hotell. Mye god mat.
Leisure Family
10/10
Exceptional
16 Aug 2022
Hossein

Best choice ever

This is the second time we came to this hotel. Best breakfast , best staff, best location ❤️
I already missed it . I was there between 3 to 15 aug and I have already missed it ❤️
Friends_and_family Family
8/10
Excellent
07 Aug 2022
Oliver
Sehr schöne Hotelanlage, übersichtliche Grösse und sympathisch
Leisure Family
10/10
Exceptional
21 Aug 2021
Kelly

Parfait

Sejour parfait ,hôtel tres bien situé, tres propre .
Bonne literie .
Le ménage est fait tout les jours.
Bonne climatisation.
La piscine est parfaite
Friends_and_family Family
10/10
Exceptional
09 Aug 2021
Verified traveler
Very nice hotel with 2 pools, kids playground and god restaurant. It is close to the beach, markets and main street. Good breakfast too.
Leisure Family_with_children
10/10
Exceptional
08 Aug 2021
Antigoni

A great experience

Starting at Isida hotel was an amazing experience. Great breakfast, 2 pools, excellent rooms with everyday cleaning & beach towels. The receptionist Maria was very kind & helpful. 100% Recommended!
Partner
6/10
Pleasant
18 Jul 2021
Francesco

Un hotel per gruppi e famiglie

Albergo per gruppi e famiglie. C'è tutto ma a un livello medio. Nessuna disponibilità di shampoo e bagno schiuma se non dopo richiesta. Reception chiusa di notte. Piscine belle. Accesso al mare non all'interno del complesso
Partner
10/10
Exceptional
08 Aug 2020
sofia

ολα τελεια

πολυ καλη τοποθεσια, ωραια και ανετα δωματια, πολυ ομορφο ξενοδοχειο και ευγενικό προσωπικο
Friends_and_family Family

Location & surroundings

Isida
Palea Ethniki Odos Kissamou Chanion, 24, Agia Marina, Greece

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Isida

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