Pegasus Reef - A Beach Resort in Colombo

Sri Lanka , Colombo
Colombo, Po Bos 2, Hendala
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75 reviews shown

6/10

Pleasant

18 Feb 2026

ian robert

The hotel is good, it’s let down by reception staff who either struggle to understand or just don’t want to help guests. I had one bad experience trying to get a room key replaced. And heard other guests had multiple problems.

8/10

Excellent

10 Feb 2026

Peter

Nice staff, big room.

Leisure Family_with_children

10/10

Exceptional

07 Feb 2026

Mayumi

Nice experience. Friendly staff but the rooms could use some maintenance!

8/10

Excellent

21 Jan 2026

Peter

Great pool, buffet and comfortable clean rooms. A great place for a family holiday.
The hotel is isolated in not the best neighborhood I’m afraid. But as we went all inclusive we didn’t need to leave the property.

Leisure Family_with_children

10/10

Exceptional

18 Jan 2026

bharat

A lovely sea front resort, room was spotless, all staff were excellent especially himal and anezly who helped us find our iPhone which we left back seat of uber. By tracking him on Facebook. Food was great and excellent choice on buffet. Also great sea food choice.

Leisure Partner

8/10

Excellent

11 Jan 2026

Nikhil

Nice staff

Leisure Family

8/10

Excellent

21 Nov 2025

Srimathy

Yes!

6/10

Pleasant

15 Nov 2025

Roshan

The hallmark of the hotel is the staff. Amazing friendliness, very accommodative and made us feel very much at home.
Hotel overall was convenient and did justice to our stay.
Check in was delayed for at least 45 minutes. It didn’t appear to be busy at the reception.
Restaurant: Dinner was quite good with a well planned menu. Much variety and on point when it came to taste. Desserts could be better as seemed to be in the same spectrum. Breakfast could have been better on quality.
Rooms were good sized, beds with average comfort. TV remote did not work but didn't really use it. Bathroom was well equipped. Showers with good pressure and wonderful hot water. Could have better utility for hanging towels and hooks for cloth storage.
Would like to come back and enjoy the hospitality again.

Leisure Family_with_children

8/10

Excellent

23 Oct 2025

Maniccam

It’s a nice beachfront property but the beach is not suitable for swimming or bathing, the sea water is not clean as the waste water from the land comes and mix in the sea. Hotel rooms a very tired, need a good clean and the furnitures need replacing
The staff are very friendly and helpful and it’s beautifully landscaped and maintained

Business_and_leisure

8/10

Excellent

11 Sep 2025

Sarah

Dated but it was convenient and did the trick for a quick overnight stay. The staff were lovely and the breakfast buffet was incredible.

Leisure Partner

10/10

Exceptional

13 Apr 2025

Diana

Need to recycle

Our stay has been nice. What saddens me is the trash I saw on the beach. It’s not in front of the hotel but all along the beach. People here don’t respect the beauty they have here enough to put their trash and recycle in the right containers and our oceans and beaches suffer from it.

Friends_and_family Family

10/10

Exceptional

17 Nov 2024

mohan

Excellent hospitality

8/10

Excellent

02 Oct 2024

Julie

Pegasus Beach comfortable hotel

I stayed here twice on my trip to Sri Lanka. First time with a large group. The hotel is in a great spot on the beach. You can’t swim at the beach plus it’s rather dirty with rubbish. It has beautiful grounds and a pool to enjoy. Food is good, staff are good. Rooms need renovating but clean and functional. No lifts but the staff carry the luggage for you.

Friends_and_family Friends

10/10

Exceptional

15 Aug 2024

Alison

Good pool. We all, especially our grandsons, enjoyed the excellent buffets with all their choices. Ideal surroundings to relax in, but near enough to Colombo. Nice shower. Radu particularly helpful

Leisure Family

10/10

Exceptional

17 Jul 2024

andrea

Beautiful hotel. Excellent food and atmosphere at both restaurants. Neighborhood not so great so stay onsite and don’t wander.

Leisure Family

8/10

Excellent

16 Jul 2024

Krishnamoorthy

Not bad

Nice hotel but need a maintenance. Leak patches are visible. Customer service on phone needs a training.

Friends_and_family Family

4/10

Poor

12 May 2024

James

Hotel is located in middle or maybe edge of industrial estate. A staff member raises boom gate, obviously labor cheaper than electricity. In fairness other places I've stayed since also seem to have excessive amounts of staff, many just standing around. But what's unique to Pegasus is that you walk through a metal detector to enter the hotel and your bags are put through an airport style x-ray machine. No explanation is given for this. Are they trying to prevent guests bringing in alcohol, is there a threat of an attack?

A large amount of staff don't speak English, day receptionist that does needs customer service training and acts like you're bothering her if you approach the counter.

Tired having been on multiple flights, my baggage not turning up at Colombo Airport, and just wanting to eat something before going to sleep early, being the only place to get food in the evening on site is a fish only restaurant, I asked for a menu for room service (why was there not one in room?), she tells me, someone will bring one to my room (obviously I wasn't in the room when asking her so why deliver it there?) But an hour goes by and no one ever brought one, I went back and told her, now you'd think that would be the time she'd just go and get one herself, but no she says go back to room someone will come. No one ever came.

Staff trail you whenever you go outside, not sure if doing so for security reasons or they want tips as they ask if you'd like them to take your photo...

Leisure Self

10/10

Exceptional

05 May 2024

Bryan

Great stay

Our stay at Pegasus was excellent. Staff were amazing and helpful, amenities were excellent. The only area for improvement would be an upgrade to their coffee available for breakfast. Drop filter just doesn't cut it.

8/10

Excellent

21 Feb 2024

Grace

The property was near the beach and has a walking path. Almost all the hotel staff and at the front desk were nice. The choice of dishes at the buffet were excellent. Most of them were delicious. And the staff at the restaurant were very obliging. My husband is a vegan. He had lots of choices and was very happy.

But some at the front desk were not very helpful. Check-in were very quick and pleasant.

When we wanted a hire a car to a certain time the staff didn’t do anything an then said no car available. And didn’t do anything. We managed to get a car which came to drop passenger at the it.

Leisure Partner

8/10

Excellent

15 Feb 2024

Sarath

Staff was excellent

Leisure Partner

8/10

Excellent

30 Dec 2023

Harold

The facilities were poor and the hotel was very tired and neglected

Leisure

6/10

Pleasant

25 Dec 2023

Vinay

The staff are friendly and polite. The brrakfast, lunch and buffet is good however can do with few more options.
Wifi was a big issue and wifi router had to be installed as there were issues with public wifi.
The in room dinning service and house keeping was hit and miss sevice wise. I had to follow-up few times to get our room serviced.
Cheers
V & J Kolkur .

Leisure Family

4/10

Poor

11 Sep 2023

Sivapathasunderam

Hotel is not easily accessible and Uber and other hire vehicles do not often accept rides. There is no travel desk and minimum help to find cars for hire. In room dining service is very slow. Service that is promised in 15 minutes could get delayed by 60 minutes or more. The building needs a new coat of paint. Staff provide very odd reasons for declining requests and are not accomodating. Food is decent. Pretty yard. Beach is accesdible.

Leisure Family

10/10

Exceptional

28 May 2023

Pathmal

I have stayed at this property few times prior to COVID and financial crises. The staff is the same friendly, professional, courteous group who is so focused on excellent customer experience. The location is 15min to downtown Colombo and 5min to Wattala junction.

Leisure Family

10/10

Exceptional

24 Apr 2022

Michelle

Friendly courteous and pleasant staff. Morning breakfast is fabulous. If i had to pick a fault it would be that the hotel needs a good paint job and some of the toilet fittings need a upgrading. The sraff wirk really hard for their money specially the young man on level 3 room service. I thing he needs a raise.

Leisure Family

8/10

Excellent

06 Mar 2020

Joshua

Great place for a couple nights

Nice place - good food, kids enjoyed the pool, and away from the chaos of Colombo. Rooms were nothing fancy and a little dated, but worked fine for our family. Staff was great and very accommodating.

Friends_and_family Family

4/10

Poor

05 Feb 2020

Paul

Not a place for relaxing

Came for a recovery stay to get over our night flight and jet lag before seeing the rest of the country. The hotel rented out the pool and the area next to it to a school group so it wasn’t possible to relax and have a quiet day by the pool. The kids started coming onto our private balcony and looking into our room in the morning. Not a nice experience for a rest stay. Also you couldn’t go on the beach and have a nice walk because there were men as soon as you stepped off the hotel property trying to sell you taxis and whatever else they could think of. Just not a good start to a holiday really. Fish restaurant was good though!

Partner

8/10

Excellent

15 Oct 2019

Theresa

There was no elevater, no fax mechine and no car/taxi and the property looked a bit out dated. Staff was very pleasant and helpful. Breakfast buffet was really great.

Leisure Partner

10/10

Exceptional

12 Oct 2019

Pathmal

Staff was outstanding - always goes above & beyond to service your needs. Quality and freshness was great. In room amenities could be improved but relative to Sri Lanka other 5 star hotels I stayed this was fine. Close proximity to Wattala town, Colombo, and safe location. Beach was clean.

Friends_and_family Family

10/10

Exceptional

02 Sep 2019

sonia

the staff was extremely friendly. chef was very accommodating since i didn't eat spicy food he would make special meals for me.

Friends_and_family Partner

10/10

Exceptional

28 Aug 2019

Verified traveler

rooms very clean and staff very friendly.Near to the beach

Friends_and_family Family_with_children

10/10

Exceptional

12 Aug 2019

Verified traveler

I always stay here my 5th time and feels like home excellent staff, no issues love the place will be booking again in October, Jay raja uk

Friends_and_family Family

6/10

Pleasant

16 Mar 2019

Verified traveler

Staff where friendly and helpful. Hotel was clean and gardens wel kept. The lap pool is very clean ( its not a resort type pool).

There really isnt much at all nearby, its quite isolated.

The breakfast is not good. Plenty of food choices not done particularily well.

We used this hotlel at the end of our 14 hour journey to get a good nights recovery sleep - which its good for.

Leisure Partner

10/10

Exceptional

03 Feb 2019

Verified traveler

Excellent hotel 4 times I have now stayed here with no issues very happy with all staff, they no me well now and I will be back in June

10/10

Exceptional

27 Jan 2019

themiya

Great value for money

Hi very enjoyable stay with excellent service especially from Gayan Wakishta F&B Manager who looked after my elderly parents every need. All the staff in the restaurant were very attentive and customer orientated. Will certainly come again. Live music on some of the evenings as well as pianist in the foyer made this a very enjoyable break for me. With views of the Colombo Skyline from the beach this was truly an enjoyable stay.

Family

10/10

Exceptional

10 Dec 2018

raymond

Great

Great friendly helpful staff

8/10

Excellent

07 Dec 2018

Verified traveler

The beach needed a clean up. Although it's not the hotels private beach,the path leads directly to it. There was plastic rubbish everywhere.

Leisure Friends

4/10

Poor

05 Dec 2018

Very average hotel next to a scruffy public beach.
Noise from the hotel nightclub and corridor very poor, no pleasant night sleep here.
A bit out of the way, hotel has no onsite facilities to organise trips and transport, except local uber drivers , who can take up to 40 mins to arrive, and have no local knowledge except a satnav.
Buffet food ought to be better for the price.
Only saving grace, is the separate restaurant on site that was excellent, and I am grateful it was there.

10/10

Exceptional

20 Nov 2018

PathmalG

The staff was very friendly, courteous, professional and competent. Always thrive to deliver a superb customer experience and staff goes out of way to do this. Property is clean and best value on all aspects for money. Very conveniently located to Colombo, airport, and high-way entry points.

Friends_and_family Family

8/10

Excellent

30 Oct 2018

Verified traveler

Friendly and helpful staffs. Breakfast buffet was good.

10/10

Exceptional

29 Oct 2018

Thiva

Friendly staff and services is excellent. food is so delicious.

10/10

Exceptional

21 Oct 2018

Nick

Best place in Sri Lanka so far

Hotel was clean and reasonably modern. Staff were very friendly. Food was excellent although Buffet Dinner was a tad expensive for what it was. Room service was very reasonably priced AND very tasty. Breakfast was amazing.

Gym was well equipped and swimming pool very clean.

8/10

Excellent

15 Oct 2018

sanjay

Nice hotel

Nice hotel but huge problems getting a taxi in fact it’s a nightmare, they need to sort the taxi issues out or may be get a contract with a local taxi company, the tuk tuks are avail but not all the time and the tuk tuk drivers all charge different amounts taking you to the same place, the hotel room cleaners never leave you enough sugar and tea bags, otherwise nice hotel

8/10

Excellent

01 Oct 2018

Verified traveler

Super helpful staff

This is a nice hotel, conveniently located for Colombo. It has a good beachside location, although there isn't much beach to speak of at this time (although this will change throughout the year, of course). The restaurant has a lovely aspect, looking out on to well-kept grounds and, beyond them, the sea. Breakfast was nice with a very wide range of choices, both local and Western. The room was clean and the food we ordered through room service was yummy. By far the best thing about this hotel was the friendliness and helpfulness of the staff, who could not have done more to make our stay a comfortable and enjoyable one. I would certainly recommend this hotel and would stay here again if I needed to stay in the same location.

10/10

Exceptional

20 Sep 2018

Vadivelu

Good am very happy I want to come back again and m

Whether good and staff are very friendly good service also nice and clean food so good and fresh.

4/10

Poor

01 Sep 2018

Verified traveler

Hotel close to beach though we did not go to the beach.
Had a decent size swimming pool.
Staff were helpful
Room was dirty and we had to change our room, Manoj the supervisor was very apologetic

10/10

Exceptional

27 Aug 2018

Binusha

Food

Food is very tasty.

Partner

8/10

Excellent

17 Aug 2018

Sivanathan

Quality service

I went this hotel early morning st 6am obviously my check in time is 2pm in the afternoon noon so I have explained to the receptionist my situation room was ready 7.30 am so staff are very friendly

Family

8/10

Excellent

18 Jul 2018

Adrian

nice hotel close to family and friends as we lived locally before we left for Australia.

6/10

Pleasant

17 Jun 2018

Verified traveler

Was ok..however with so many weddings, functions etc the noise outside at times was unbearable. Food expensive

Friends

6/10

Pleasant

16 Jun 2018

Manish

Indifferent Staff

Bad location - way out of town, approach road very bad.
The staff wasn't courteous at all. Without any other check-in happening, took 15 minutes to get the luggage picked up from porch to Reception.
Overall a disappointment that I booked this property.

10/10

Exceptional

07 May 2018

Verified traveler

don't go for the view

Main thing = pleasantness of staff in all Departments. Would be glad to stay there again.

Partner

8/10

Excellent

02 May 2018

jay

Lovely hotel

Excellent hotel, wonderfull staff, food was nice, rooms were always cleaned well, a good location nice and quiet, the only thing that was a let down was the WiFi kept going off due to mobitel and I had to purchase WiFi from London which is expensive as I was in srilanka but other then that a wonderfull hotel I will be back soon

2/10

Poor

10 Apr 2018

roger

teriible not recommend think twice u book this hotel waste of money

Family

10/10

Exceptional

15 Mar 2018

vasu

Food

Very good veritty,weatern/Asian & international mix.
The staff very friendly and service excellent. Chef Chinthaka Jayasekara and the restaurant manger were exceptionally very good.

8/10

Excellent

12 Jan 2018

Nice hotel close to the beach

Friendly staff, helpful front desk, enjoyed the breakfast & lots of space in the garden. To get to the hotel from the main road is a bit of a task due to traffic congestion during peak hours.

4/10

Poor

06 Jan 2018

Thilan

Bad Food

Food was a disaster
Food was cold and it was not cooked properly as well
Found hair ina fish curry

Partner

10/10

Exceptional

16 Dec 2017

Verified traveler

Lovely hotel. Very good staff. We are very impressed with the room attendants help in keeping our room clean and tidy.. keep up the good work !!

8/10

Excellent

06 Dec 2017

anil

It was an overnight stay for convenience an

An excellent hotel with friendly staff . Facilities and the rooms very are clean.

Not much to do within walking distance , unsafe to swim on the beach , however a clean small pool to relax by . Great seafood restaurant almong with a nice bar to relax

10/10

Exceptional

05 Sep 2017

Thanushan

Overall a good hotel

Pleasant stay. Overall a good hotel, will stay here again.

Family

10/10

Exceptional

16 Aug 2017

Prishern

Excellent Hotel

Excellent Hotel,Close to airport,Great food,Great Customer Service.The corridors are a bit noisy but all in all great place

Family

4/10

Poor

13 Aug 2017

roy

Ok for one night

Ok for an overnight but we stayed 4 nights and found lots of bad things for our stay.Felt underdressed wearing shorts and t-shirt as the hotel was packed with lots of weddings at weekend and party's.Ok if your a local celebrating

Partner

10/10

Exceptional

02 Aug 2017

Haridhass

Perfect

Nice to stay, we enjoyed..

Family

10/10

Exceptional

17 Jul 2017

Verified traveler

Great stay close to the airport

Stayed here one night. Room was nice. Not much in the area. Food was some of the best I had while in Sri Lanka.

Family

6/10

Pleasant

08 Jul 2017

Aloma

I booked the Reservation for 3 adults but on arrival I was told its only 2 adults and I had to pay for the 3rd person. Your preferences say 2 single beds and 1 double bed. Why pay for the third? disappointed.

Family

2/10

Poor

01 Jul 2017

Julie

Never got yo yravel due to illnedd

Family

10/10

Exceptional

07 Apr 2017

Hadley

Comfy hotel, Great food and Lovely Staff !!

Great place to stay with a great pool, the Fishery restaurant is very good offering fresh fish and seafood caught locally. The staff makes this hotel everyone is very friendly and willing to help. Would definatley return !

8/10

Excellent

04 Mar 2017

Jackson

Good Hotel nice environment

Sheets and pillow cases had dust . No waste bin was available in the room and the wash room. Ac was not controllable . Reception raised so many questions which I didn't like. They were reluctant to bring my luggage from the vehicle which was parked in the car park .

8/10

Excellent

24 Jan 2017

Verified traveler

Very nice close to the beach and good view

Looks nice healthier environment. Nice food also seafood restaurant and very tasty. Thanks

6/10

Pleasant

17 Jan 2017

Keshan

When I was checking in they were like curious about my booking. First they said that there was no vacant room. Asked too many questions even after I showed them the confirmation e mail from the hotels.com booking. I had to wait around half an hour time to get a room.

Family

2/10

Poor

12 Dec 2016

Nazeer

Overall the stay was nice.
Very clean and neat.
Service was poor
When we check out the hotel the receptionist was asking how many towels wer there in the room
.its like we steal the towels that was quit embarasing.nothing much than that

Family

8/10

Excellent

29 Feb 2016

John

Sri Lanka hotel on beach

Stayed for work, sea food restaurant was really good. WiFi a bit erratic but would stay again

8/10

Excellent

09 Feb 2016

Monerah

The room was great but the mosquitos were annoying little

Partner

10/10

Exceptional

09 Jan 2016

Shannon

Value for money - nice staff, helpful :)

Just arrived in Sri Lanka and this was the first out of 4 hotels we were going to stay in.
It was a lovely place with lovely helpful staff. The grounds were lovely and a choice of two eating areas.
The beach wasn't brilliant and couldn't swim in the sea but apart from that it was a good couple of nights.
Left early to head off to a different location and the hotel kindly prepared a breakfast pack for the journey which was welcomed.
I would recommend this hotel and would definitely stay again if I returned to the country.

4/10

Poor

22 Dec 2015

Verified traveler

Worst stay in a hotel.

Worst hotel. Everytning is so dirty and unorganized. We tried breakfast and dinner there and the food was awful. It ruined my stay in Sri Lanka and I don't recommend it at all. When I opened one of the drawers as soon as we arrived to put my clothes in, I found left over medicine and pills. This shows that the house keeping isn't efficient. Internet connectivity is poor. Don't spend your money in Pegasus reef! Only good thing was the driver we got. He was polite.

Family