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Itc Ratnadipa, A Luxury Collection Hotel, Colombo

Colombo · Sri Lanka

Galle Face Centre RoadView location

9.2/10Excellent165 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.2/109.2
Condition9.4/109.4
Amenities9.8/109.8
See all ratings
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  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Itc Ratnadipa, A Luxury Collection Hotel, Colombo

This accomodation offers a total of 200 accomodation units. Itc Ratnadipa, A Luxury Collection Hotel, Colombo offers Wi-Fi internet connection on-site. Everyone staying at this accommodation will appreciate the 24-hour reception. Itc Ratnadipa, A Luxury Collection Hotel, Colombo does not offer cots on demand.

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With a stay at ITC Ratnadipa, a Luxury Collection Hotel, Colombo, you'll be centrally located in Colombo, within a 5-minute drive of Colombo City Centre and Galle Face Green. This luxury hotel is 0.3 mi (0.6 km) from One Galle Face and 0.5 mi (0.8 km) from Beira Lake.

Make yourself at home in one of the 352 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Smoking areas
Childcare
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Service fee: USD 10 per night

    We have included all charges provided to us by the property.

  • You need to know
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number Yes
  • Minimal age
    18
  • Optional fees
    • Crib (infant bed) fee: USD 25.0 per night
    • Rollaway bed fee: USD 25.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

Galle Face Beach 0.1 km / 0.1 mi
Galle Face Green 0.1 km / 0.1 mi
One Galle Face 0.1 km / 0.1 mi
Beira Lake 0.3 km / 0.2 mi
Old Parliament Building 0.7 km / 0.4 mi
High Commission of India 0.7 km / 0.5 mi
St. Andrew's Scots Kirk Church 0.9 km / 0.5 mi
Galle Face Green Night Market 0.9 km / 0.6 mi
Bank of Ceylon Tower 0.9 km / 0.6 mi
Crescat Shopping Mall 1 km / 0.6 mi
Colombo World Trade Center 1.1 km / 0.7 mi
King Sri Wickrama Rajasinghe Prison Cell 1.1 km / 0.7 mi
Dutch Hospital Shopping Precinct 1.3 km / 0.8 mi
United States Embassy Colombo 1.5 km / 0.9 mi
Nawaloka Hospital 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 200
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT LUXURYAPARTMENT • LUXURY • 1 Bedroom • 50 m²APT.LX-1
    APARTMENT LUXURYPhoto unavailable4 photos

    Itc Ratnadipa, A Luxury Collection Hotel, Colombo

    APARTMENT LUXURY

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.LX-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURY ONE BEDROOMSUITE • LUXURY ONE BEDROOMSUI.B1-LX

    Photos are not available for this room type.

    Itc Ratnadipa, A Luxury Collection Hotel, Colombo

    SUITE LUXURY ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURY CITY VIEWDOUBLE • LUXURY CITY VIEW • 1 Bedroom • 71 m²DBL.CV-LX
    DOUBLE LUXURY CITY VIEWPhoto unavailable8 photos

    Itc Ratnadipa, A Luxury Collection Hotel, Colombo

    DOUBLE LUXURY CITY VIEW

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    71 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    LUXURY CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-LX

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    Itc Ratnadipa, A Luxury Collection Hotel, Colombo

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX

    Photos are not available for this room type.

    Itc Ratnadipa, A Luxury Collection Hotel, Colombo

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Itc Ratnadipa, A Luxury Collection Hotel, Colombo

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE OCEAN VIEW QUEEN BEDDOUBLE • OCEAN VIEW QUEEN BEDDBL.OV-QN

    Photos are not available for this room type.

    Itc Ratnadipa, A Luxury Collection Hotel, Colombo

    DOUBLE OCEAN VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    OCEAN VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO DOUBLE BEDSAPARTMENT • TWO DOUBLE BEDSAPT.2D

    Photos are not available for this room type.

    Itc Ratnadipa, A Luxury Collection Hotel, Colombo

    APARTMENT TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE OCEAN VIEW KING BEDDOUBLE • OCEAN VIEW KING BEDDBL.KG-OV

    Photos are not available for this room type.

    Itc Ratnadipa, A Luxury Collection Hotel, Colombo

    DOUBLE OCEAN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    OCEAN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    Itc Ratnadipa, A Luxury Collection Hotel, Colombo

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE TWO BEDSHOUSE • TWO BEDS • 1 BedroomCTG.2B
    HOUSE TWO BEDSPhoto unavailable2 photos

    Itc Ratnadipa, A Luxury Collection Hotel, Colombo

    HOUSE TWO BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    HOUSE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.2B

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE QUEEN SIZE BEDHOUSE • QUEEN SIZE BEDCTG.QN

    Photos are not available for this room type.

    Itc Ratnadipa, A Luxury Collection Hotel, Colombo

    HOUSE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN

    Photos are not available for this room type.

    Itc Ratnadipa, A Luxury Collection Hotel, Colombo

    APARTMENT QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Itc Ratnadipa, A Luxury Collection Hotel, Colombo

9.2
Excellent
165 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.4 /10
Amenities
9.8 /10
50 reviews shown
10/10
Exceptional
01 Jul 2026
Sahil
Prasad was really helpful every time we went out of the hotel or came into the hotel. Shehan and Lyzanne were very information and helpful who helped us with easy check-in and check-out.
Family
10/10
Exceptional
23 Jun 2026
Jas
The
10/10
Exceptional
19 Jun 2026
Vimala
Luxurious hotel next door to the Galle Face shopping mall. Wonderful views, beautiful breakfast and a free happy hour drinks and nibbles in the bar. As it was just an overnight stay, I didn't try the amenities but the pool looked lovely. The staff were very professional and went out of their way to be helpful.
Friends
8/10
Excellent
17 Jun 2026
Mohamed Haleem Mohamed
Good hotel but for the price they need to improve. Also room service is super expensive. The lobbies are well maintained but floors in the rooms are quite dirty. I also noticed a lot of dust in the headboard of the bed. Not sure why they made the wall in between the shower and the toilet room wall out of semitransparent glass. The breakfast buffet is alright but it does get quite crowded and the layout of of the buffet does not help
10/10
Exceptional
30 Apr 2026
Abhishek
Good
Partner
10/10
Exceptional
07 Apr 2026
mahsha
Excellent
Family_with_children
6/10
Pleasant
29 Mar 2026
Michelle
Breakfast was good, not excellent. Very busy and noisy with outside guests coming in as well and people on FaceTime calls and watching videos etc on phone without headphones. Service at hotel overall for a 5 star hotel in Sri Lanka and compared to other 5 star hotels there that had excellent staff and service levels- the ITC Ratnadipa rated poorly. Would not stay there again. Nice infinity pool and garden area on that level though.
Friends_and_family Friends
10/10
Exceptional
27 Mar 2026
Louise Jane
Great service in the hotel across all functions including house-keeping, client services, food and beverages and have signed-up to become a member of ITC Ratnadipa. The GM was a great leader striving to offer the highest level of care to guests, highly recommend the hotel
10/10
Exceptional
17 Mar 2026
Akhila
Hospitality is perfect
Family
6/10
Pleasant
15 Feb 2026
Mangalesh
Room iPad wasn’t working. Sky swimming pool was covered both sides by glasses. Visibility is restricted and it wasn’t cleaned for some time.
Gym is not big enough for the hotels price tag. There are better options for cheaper prices in Colombo.
Self
10/10
Exceptional
28 Jan 2026
Joe
Beautiful, elegant hotel with very welcoming staff.
Self
10/10
Exceptional
27 Jan 2026
Natalie
Such a gorgeous hotel and perfect staff. The breakfast is amazing and the day spa and gym is outstanding
Partner
10/10
Exceptional
25 Jan 2026
Nancy
This is a great hotel. Good location with everything you need. It's next to a shopping mall and easy for Tuk Tuk and taxis

Generally the service was excellent. Sometimes housekeeping a bit hit and miss but easily rectified

Id stay there againbut
Friends_and_family Friends
8/10
Excellent
12 Jan 2026
debbie
Beautiful room, very nice staff and excellent service
10/10
Exceptional
08 Jan 2026
Jennifer
We have stayed at many fine hotels around the world, but this is as good as any
Leisure Family
10/10
Exceptional
01 Jan 2026
Janaka
Great property, and staff
Leisure Family
8/10
Excellent
02 Dec 2025
DHANANJAY
We had a very good experience - all thanks to the Chef Chamoli who made us feel at home. The food was like a warm hug on a rainy day. Resident Manager Arjun Deep Shad made sure we were looked after and ensured we were safe in the uncertain times. The warmth and hospitality by him made the stay exceptional.
Partner
10/10
Exceptional
01 Dec 2025
Ioan
Great experience for my first time in Sri Lanka, I was looked after very well by Lakshitha, Hiranya and Tharusha whom I thank very much.

I will be back!
Business Self
10/10
Exceptional
20 Nov 2025
Kanaya
Room was spotless
Staff very courteous and diligent in their approach
2/10
Poor
21 Oct 2025
Victor
Room and amenities provided were great but service was seriously lacking here. We stayed for three nights and each morning during breakfast, my omelette order was completely forgotten. I asked three times for omelette and a green tea, and neither received both so I ended up going to the Galle Face Mall for breakfast instead. Second, we wanted to get a table at Yi Jing for dinner but was told to wait “at least 20 minutes” because they were “completely booked”, despite over half of the tables inside were empty. We waited for 20 minutes and not one staff member came back to check on us, so we left and went elsewhere. Was very disappointed because I was looking forward to dining here. Wait staff didn’t even ask if I stayed at the hotel as a guest, which is always top priority. Lastly, I asked a simple request at reception to add my name and my guest’s name on the invoice and they were totally confused. One receptionist then offered to do it but after waiting 30 minutes nobody came , so I asked them again (they forgotten) and was told they couldn’t do it at the end with no explanation given. I missed my uber which was waiting, staff clearly was in no hurry to assist me. It’s a simple request that other hotels have always done without issue. Staff is severely lacking training and needs to be trained better, because this kind of service will get them fired on day 1 if this was the USA. Just because the hotel recently opened, doesn’t mean staff should remain incompetent.
Partner
10/10
Exceptional
08 Oct 2025
Amila
Excellent
Leisure Family
10/10
Exceptional
05 Oct 2025
Nadeera
It was amazing stay , we loved every bit. Can install ventilation in toilet, make small space for clothes - closet.
Leisure Family
10/10
Exceptional
14 Sep 2025
Jean Elizabeth
Great property, and amazing staff.
Throughly enjoyed our 6 nights here!
Business_and_leisure Family
10/10
Exceptional
11 Sep 2025
Aaron
Breakfast is good
Leisure
10/10
Exceptional
31 Aug 2025
Bridget
The staff were friendly and service was good.
4/10
Poor
22 Aug 2025
Verified traveler

Pathetic Service

No hospitality at all. Anything you order will be delivered in 1 hours after 2-3 reminder. Baring 2-3 person, nobody in ITC know what is hospitality
Business
10/10
Exceptional
15 Aug 2025
Ayomi

Welcoming stay x

Absolutely wonderdul stay. We were well looked after by Kawisha, her team and all the staff at ITC. We felt so welcome by everyone. The amnities were amazing . Very clean hotel. The food is exceptional. Will be returning soon. Thank you for the wonderdul hospitality. Felts so home!
Friends_and_family Family
10/10
Exceptional
13 Aug 2025
MOHAMMED
Excellent
10/10
Exceptional
02 Aug 2025
Arunothayam
They were good in everything. Various variety of food, excellent service, cleaned room, shopping very easy, friendly staff.
Leisure
10/10
Exceptional
02 Aug 2025
Sahan
Excellent new hotel with a great ocean view.
Leisure Family_with_children
10/10
Exceptional
26 Jul 2025
DHANNAN
Except for minor hickups, the stay was pleasant
Leisure Family_with_children
10/10
Exceptional
22 Jul 2025
Mark
There’s a new shining star in Colombo. If you’re wondering where all the great hospitality staff have gone, you’ll find them here.
Business_and_leisure Self
10/10
Exceptional
13 Jul 2025
Dilshan
Beautiful Room
10/10
Exceptional
12 Jul 2025
fatema
Amazing breakfast buffet, outstanding architecture, and unbeatable location.
Family
10/10
Exceptional
10 Jul 2025
Yegesh
This hotel is a great place to stay in Colombo with easy access to major shopping areas. The breakfast buffet was excellent, so many choices w/ one of the best South Indian food. I would like to special thank to Roman and Anurudha from room service and Lasantha and Nilanka Janaka Kumara from the restaurant service. We loved the service and they did a great job! Thank you
Leisure Family
10/10
Exceptional
07 Jul 2025
Pavan Kumar
Good experience!
Business_and_leisure Family_with_children
6/10
Pleasant
03 Jul 2025
Jay
Good hotel however our next door room had people in there partying and was too loud
10/10
Exceptional
26 Jun 2025
Arun

Preferred Hotel in Colombo

Great location, good service, rooftop bar, well appointed rooms.
Friends_and_family Friends
10/10
Exceptional
03 Jun 2025
Megan
Everyone was so kind. Staff was really excellent going the extra mile. Even leaving notes and colors for my daughter in the room
Friends_and_family Family
10/10
Exceptional
07 May 2025
Nicola
One word Excellent. I’m coming back
2/10
Poor
27 Apr 2025
Ram

I WILL NEVER STAY AT ITC HOTELS.

the guy or the company who designed should be out of business. Even the expensive, bigger room had no drawers or any place to unpack your cloths, only hangers, so go ahead and hang your socks etc. or live out of suitcase.
the TV doesn't work, phones do not work, terribly layout. coffee/tea is in a closet. The genius working for
ITC will never see me at any ITC properties though all other hotels had a great service and layout, sadly, COLOBO KILLED IT.
Business
8/10
Excellent
24 Apr 2025
Lucy
Massive new hotel in Colombo where we stayed a night before heading down to the beaches. Large comfortable room and one of the most impressive breakfast buffets I’ve ever seen. Half of the hotel still under construction to finish it off so was some noise by the pool.
Leisure Friends
10/10
Exceptional
15 Apr 2025
Stephanie
Posh and secure
8/10
Excellent
10 Apr 2025
Hezekiah
Ok for Colombo
10/10
Exceptional
05 Apr 2025
Allison
Great stay!
Leisure Partner
8/10
Excellent
03 Apr 2025
Kelly

Impressive looking.

Impressive looking hotel. Room was really clean and comfortable.

The hotel didnt seem fully open and only seemed to have high end restaurants. A few more relaxed coffe shops and casual cafés or restaurants would have been nice.

Pool looks impressive, but didn't have many beds.

Nice staff.

Disappointed with the take away breakfast.
Partner
6/10
Pleasant
02 Apr 2025
Phil Lawrence
A hotel that could be better
Business
10/10
Exceptional
01 Apr 2025
Michael
Great location but it was the staff at every point of the stay that made it extra special.
Leisure Partner
10/10
Exceptional
30 Mar 2025
Gary
From the moment that I stepped into the ITC Ratnadipa, after a long 10 and a half hours flight, I was treated with dignity and respect. Despite being early for check-in, my room was all ready.

Throughout my entire 10 day stay everyone was amazing! The facilities were incredible and the Spa especially.

I am very pleased with my stay and would recommend it to anyone. 10/10

James
Leisure Self
8/10
Excellent
18 Mar 2025
Nikhil
The stay was good. Service can be improved . The food is very basic . Nothing to be excited about . Other than that we didn’t face any issue . Staff is very friendly and go out of their way . S
Partner

Location & surroundings

Itc Ratnadipa, A Luxury Collection Hotel, Colombo
Galle Face Centre Road, Colombo, Sri Lanka

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Itc Ratnadipa, A Luxury Collection Hotel, Colombo

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