Name: Amari Colombo Sri Lanka
Address: 254 Galle Road, 254, Colombo, 00300, LK

2/10

Poor

14 Jul 2026

William Marian

Room just about okay. Major problems with food. Breakfast was a nightmare, unable to get eggs or tea/coffee. Complained to supervisor but he did nothing. All four mornings I attempted to take breakfast it was the same. Lunch and dinner same problems. Spoke to management no help. They were so happy with there food that they made a booking to have dinner in Cinnamon Grand

Self

10/10

Exceptional

02 Jul 2026

Jeyavathany

I had an amazing stay at Amari Sri Lanka and couldn't have been happier with my experience. The hotel is in a fantastic location with breathtaking views from the room, making every morning and evening truly special.

A special thank you to Vinula, who was incredibly helpful in arranging my rooms and ensuring everything was perfectly organized for my meeting. Their professionalism and attention to detail made my stay completely stress-free.

The entire staff were warm, friendly, and always willing to help with a smile. Their excellent service really stood out and made me feel welcome throughout my stay.

Overall, I thoroughly enjoyed my time at Amari Sri Lanka and would highly recommend it to anyone looking for a comfortable stay, outstanding service, and beautiful surroundings. I look forward to returning in the future!

Self

2/10

Poor

30 Jun 2026

Natasha

frastructure Failure and Shady Billing TacticsDo not let the sleek photos fool you; this property suffers from catastrophic systemic infrastructure defects, safety hazards, and highly deceptive management practices.We arrived at this property for a pre-paid multi-night family vacation booked for 3 adults. Our nightmare began at check-in: despite arriving hours after the standard time, our room wasn't ready. When we finally got inside, a lone housekeeper was still frantically rolling in and making up our third bed. Worse, the room had multiple major defects: during a shower, the overhead shower cap fixture completely detached from the ceiling and fell directly onto my head. The shower head itself was unsecured, the enclosure sealing was completely broken (flooding the entire bathroom floor into a slick slip-and-fall hazard), and the toilet mechanism was leaking and constantly jamming.We were forced to pack up and move to a second room. The infrastructure collapse here was even worse: while my elderly mother was actively showering, the main shower tap assembly snapped completely off the wall plumbing in her hands. The loud sound of cascading water behind the walls indicated massive internal structural flooding.We had to pack up and move a second time (our 3rd room total) into a suite provided as \"compensation.\" Even this premium tier was plagued with flaws: the toilet flush immediately jammed and required engineering maintenance to dismantle it. The heavy glass toilet door was

10/10

Exceptional

29 May 2026

Emmanuel Joshua

Their service was excellent. They were super helpful. I wanted to check-out early the next morning, so I went to the reception that night and informed them to do a quick process for the check-out. They were not only very helpful regarding the check-out process but also this gentleman at the lobby packed my breakfast just because I would not be there to have breakfast. The next morning they gave me a big box of breakfast with everything I like. Honestly the best and very caring place I have ever been. Hospitality at it's best!
Will definitely recommend to others.

Self

6/10

Pleasant

27 May 2026

Deepthi

Room was clean and very neat. I had issues with bathroom shower drain. Water not draining properly. Room was very new and clean

Self

10/10

Exceptional

24 May 2026

Anthony

Centrally Located and convenient city hotel. Very nice breakfast.

Partner

10/10

Exceptional

19 May 2026

Md Zakir

Excellent room, location, entertainment. The staffs are so cordial. Room service was amazing. I rate this hotel 10/10.

10/10

Exceptional

30 Apr 2026

Deleep

Great service, hotel staff are always there to assist you.

Self

10/10

Exceptional

22 Apr 2026

Maria Teresa

Excellent staff very friendly they go out of their way to make your stay awesome the beds were very comfortable and the free breakfast was imply delicious I would highly recommend this place

Friends_and_family Friends

10/10

Exceptional

05 Apr 2026

Dean

Firstly the staff was fantastic, helpful friendly and polite.
Food was exceptional both for breakfast, evening meal and afternoon tea. Watch the curries they are proper spicy compared to England.
Roof top pool and bar great at sunset.
Several different restaurants and all very good quality.
The rooms are fantastic spacious and comfortable.
They have thought of everything. If you are in Colombo it is worth a stay.

Partner

10/10

Exceptional

02 Apr 2026

Sushenthan

Clean room with beautiful city view.

10/10

Exceptional

26 Mar 2026

Ruth

Perfect hotel to stay a night in after arriving into Colombo. We did a city Tuk Tuk tour before heading to Sigiriya the following day.
Lovely cafe on the 6th floor. Special thanks to Yasasna on reception for telephoning our airline several times to track our delayed luggage.

10/10

Exceptional

18 Mar 2026

Jonathan

Yes

Self

10/10

Exceptional

16 Mar 2026

Philip

Absolutely excellent hotel! Couldn’t fault anything.

Partner

10/10

Exceptional

13 Mar 2026

Lawrence

Check in staff is good. Breakfast staff is alright. Room is clean but floor is a bit sticky. No sea view which is a pity. Breakfast spread is alright.

Friends_and_family Family

8/10

Excellent

10 Mar 2026

Rachel

The hotel itself was of a great standard and I loved the rooftop views and the infinity pool. The staff were also very helpful. I was somewhat disappointed however by the room which didn't feel up to 5 star standard and seemed rather dated.

Self

4/10

Poor

06 Mar 2026

Arpit

Not at all Amari standard in Thailand.

Partner

10/10

Exceptional

02 Mar 2026

Varatharaj

Excellent hotel

Family

10/10

Exceptional

01 Mar 2026

Sanuththara

Spotless! Brand new hotel with a scenic infinity pool and bar with the best city views!

8/10

Excellent

27 Feb 2026

Valerie

The room was very clean. The bathroom was quite small but clean. The walls are thin so you easily hear neighbors. The location is convenient, albeit not within walking distance of any of the city's main attractions.
Avoid room service: it is extremely slow and expensive for the quality.
It's a nice 4* but not really 5*

10/10

Exceptional

23 Feb 2026

Harjinder S

Very nice and clean hotel, stuff went out of way to help guests. Our check in was fast

Friends

10/10

Exceptional

22 Feb 2026

Sasi

Really good deco, great sea views, nice ambience in the sky bar, cocktails are amazing, reasonably priced.

Breakfast attendance seems rushed. Good in room dining meal choices

10/10

Exceptional

22 Feb 2026

Vikesh

Room was excellent as was the staff and service. Thank you to Amari for a wonderful stay

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Verified traveler

Our four night stay due to availability though booked in different rooms was upgraded to a suite with complementary club benefits. Check in was fast, staff are very friendly and want to please guests. Suite is large with a beautiful view of the ocean and the city. It is a new hotel, close to restaurants and shopping.

Partner

4/10

Poor

13 Feb 2026

amin

Beautiful property but level of service was totally lacking

10/10

Exceptional

09 Feb 2026

Richard

Room was clean and large. Lounge access, breakfast truly exceptional. Really only let down by a quirky escalator and no air conditioning in the gym. Rooftop bar and restaurant very underrated. Staff excellent

Leisure Partner

10/10

Exceptional

04 Feb 2026

Richard

Nice clean hotel with great facilities and very good food in both restaurants that we tried, breakfast in particular was excellent

Partner

4/10

Poor

03 Feb 2026

Richard

Unfortunately the smell of damp in our room (1412) was so strong and overpowering that it woke us up and disrupted our sleep. I was also concerned about the possible health implications. The staff were very friendly and the other facilities were very good.

Partner

10/10

Exceptional

01 Feb 2026

Kalpajit

Staff were very nice and supportive. Hotel room has a very breathtaking ocean view.

Leisure Family_with_children

8/10

Excellent

20 Jan 2026

Haitham

My only issue was the check in process
They where not clear on how long before I got the room

10/10

Exceptional

09 Jan 2026

kay

Internet was good, lovely and clean hotel , staff were amazing

Leisure Partner

10/10

Exceptional

04 Jan 2026

Ravitha

Great place for short stay in

10/10

Exceptional

01 Jan 2026

Janaka

This was a room that I got for my daughter and her two college friends who were visiting SL for the first time. They loved the Amari.

Family

10/10

Exceptional

01 Jan 2026

Janaka

We have stayed at the Amari many times, all ways a great property with courteous staff and it truly feels like home. Big shout out to the F&B manager Charith. Since we have stayed at this property many times, the staff know us well. Excellent management!

Leisure Family

10/10

Exceptional

25 Dec 2025

Teleri

Delicious breakfast, clean cozy room.

Leisure Partner

4/10

Poor

25 Dec 2025

Jianxiu

Poor services

Friends_and_family Friends

10/10

Exceptional

18 Dec 2025

Andres

Outstanding hotel

6/10

Pleasant

28 Nov 2025

Rukmani

Closer to the amenities

Leisure Family

10/10

Exceptional

27 Nov 2025

Julie

Hotel was stunning in decor and the deluxe ocean view room was wonderful. Great value and the buffet dinner at Ahara restaurant was world class. Pool overlooking the ocean was also stunning

Partner

10/10

Exceptional

26 Nov 2025

ANTON

No good service

Business

10/10

Exceptional

21 Nov 2025

Devendran

Rooms were spotless, food excellent, and staff
Very friendly and courteous.

Leisure Self

10/10

Exceptional

15 Nov 2025

Adam

.

Business

10/10

Exceptional

14 Nov 2025

Sasithorn

Beautiful modern hotel with high quality finishes. Check in was a breeze with Minushi! She was so polite and helpful with explaining the amenities to ensure we had a great stay. Looking forward to coming back again!

Leisure Partner

8/10

Excellent

29 Oct 2025

Ravi

Enjoyed the breakfast with lot of varieties. Hotel is clean with great ocean and city views. I wish bathroom is little bigger.

Partner

8/10

Excellent

25 Oct 2025

Dhaval

Good modern hotel. Value deal and good food.

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

Brooke

Incredible good hotel. Modern and has all the amenities one requires. Pool is lovely. Breaky was amazing. Only negative for me is be careful of the service charge+++
price gets out of control fast

Self

10/10

Exceptional

05 Oct 2025

Peter

Beautiful hotel and rooms. Quiet day and night. Cheerful and helpful staff. Would definitely stay here again.

Leisure Self

10/10

Exceptional

17 Sep 2025

GANCHIMEG

Nice place to stay

Leisure Friends

10/10

Exceptional

16 Sep 2025

Joseph

Room was immaculate, attention to detail by staff was above and beyond. Possibly one of the best and most diverse breakfasts I’ve ever had. Considering the price, this is well worth it!

Self

10/10

Exceptional

07 Sep 2025

Mohamed Sadath Amanullah

All good experience

Leisure Partner

10/10

Exceptional

13 Aug 2025

Verified traveler

Colombo

Food was great, staff exceptional.
Air conditioner was noisy.

Self

8/10

Excellent

13 Aug 2025

Panchadcharam

The staff are very friendly and the rooms are quite spacious .
Easy access to seaside

8/10

Excellent

25 Jul 2025

Waheeda

We stayed at Amari Hotel in Colombo for one night

We stayed at Amari Hotel in Colombo for one night upon landing in Sri Lanka, en route to Bentota. We chose this hotel because it is reasonably priced for an overnight stay and is newly built. It turned out to be a very decent and comfortable option.

Although we didn’t get to make full use of the amenities due to the short duration of our stay, the hotel does offer some good facilities. Notably, it has a rooftop infinity pool with a small indoor and outdoor bar and restaurant where we spent a bit of time and enjoyed the atmosphere.

The only downside was the check-in time of 3:00 PM, which is slightly later than the more common 2:00 PM check-in offered by many other establishments.

That said, the hotel scores well on price, cleanliness, and location, and I would recommend it for short stays or stopovers in Colombo.

Partner

10/10

Exceptional

24 Jul 2025

s

everything very nice

Business_and_leisure Self

10/10

Exceptional

23 Jul 2025

Nisha

Very clean friendly staff excellent breakfast I will definitely go back!

10/10

Exceptional

16 Jul 2025

ZAHID

Everyone and everything was perfect . Mayura and Arvind were super lovely . I can't wait to be back there . Thank you everything Team .

Leisure Friends

2/10

Poor

14 Jul 2025

lesley

Slice of paradise

What an amazing place..idyllic, serene , great food , stunning beachfront. Ticks all the boxes for a relaxing few days with sun and sea . Staff are friendly and welcoming-all from management to ground staff and cleaning staff . Sometimes the best smiles come from the beautiful Sri Lankan people. A few glitches with check in -confusion and had to move rooms . Promised an upgrade that never eventuated . Little touches like cookies and chocolates in the evening , home made jams at breakfast , complimentary fruit juices brought to your beach lounge all make for a delightful experience. Our time was spent enjoying this slice of paradise .

8/10

Excellent

11 Jul 2025

Mubaraka

This is a new property so everything is really upscale and nice. The rooms are spacious and comfortable. The restaurants are excellent. The reason I gave 4 stars is because there were issues with power but the staff did an amazing job fixing and addressing the problems. Additionally the gym was not open yet so that was disappointing.

Leisure Family_with_children

8/10

Excellent

11 Jul 2025

Mubaraka

The stay was very nice and comfortable. There were a few issues with the property that were inconvenient but the staff went above and beyond to remedy the issues. The restaurants were excellent and rooms were spacious and upscale.

Leisure Family_with_children

10/10

Exceptional

04 Jul 2025

Hemanga

New property. Breakfast buffet is ok. Rooms are ok but some minor design faults were seen. Shower cubical has no door. Therefore water spill onto outside. Spend lot on high ceilings and blockout curtains but light still slip in to the room.

Leisure Partner

10/10

Exceptional

27 Jun 2025

jeremy

Amari was so good we had to book it again to conclude our trip after we spent time exploring the central Sri Lanka province.

Leisure Friends

10/10

Exceptional

22 Jun 2025

Nish

Exceptional stay would recommend and would definitely come back. Wonderful infinity pool. Lovely clean modern building. Fab dinner buffet and breakfast. Staff very friendly and attentive

Leisure Partner

10/10

Exceptional

18 Jun 2025

Janaka

Amari, Colombo is a modern, luxury hotel, conveniently located, walkable with personal dining experiences. Energetic courteous staff. I admire that owners are vigilant and take great pride in hospitality and experiences for their guests. Starting with the executive and sous chefs and food and beverage staff. Registration, housekeeping, restaurant and lounge staff. The ground staff that greet you and your valet your car then bring your bags to your room. The Amari gives that extra touch that makes one want to return. Thank you.

Leisure Family

10/10

Exceptional

16 Jun 2025

Thamara

Beautiful! Had a very comfortable stay and restaurant was lovely with wonderful views

Family

10/10

Exceptional

14 Jun 2025

jeremy

Really great new facility. Bars, restaurants, cafe, service staff all excellent. In the city but doesnt feel that way. Great ocean views from the many level stories in the hotel. Felt like I could live in the room no problem.

Leisure Friends

6/10

Pleasant

14 Jun 2025

Tristan

It’s ok

Stayed here for two nights at the end of my trip. The property is ok. They’ve put lots of effort into the design of the property, however they’re not always invested in the highest quality materials. The hotel opened only six months ago, and there is already signs of wear and tear. My bathroom also had a weird smell, which the front desk didn’t care about. The breakfast was ok. They seem to be trying to please everyone (American, Continental, East Asian & South Asian), however the food looks a bit sad. Quality of the food doesnt live up to the premium look their trying to achieve. Sri Lankans are genuinely lovely people. The hotel is training their people to over service and it’s uncomfortable.

Self

10/10

Exceptional

08 Jun 2025

Rezaul H

Excellent hotel

Self

10/10

Exceptional

06 Jun 2025

Cecily

Nothing but positive accolades for my stay here. Everyone who works here is professional and friendly.

Leisure Self

8/10

Excellent

06 Jun 2025

Lawrence

Nice new hotel. Breakfast have good selection.

Business

10/10

Exceptional

01 Jun 2025

Thavaganeshan

A to Z , great

Business_and_leisure

10/10

Exceptional

22 May 2025

Janaka

Excellent hotel and great staff. Highly recommend this property in the heart of Colombo. Great food and drinks. Extremely friendly staff goes the extra mile to make you comfortable.

Leisure Family

10/10

Exceptional

14 May 2025

Renee

Wonderful experience. From the staff to the rooms. So helpful with all things Colombo and the surroundings. Safe for a solo female traveler. Will definitely return!

Leisure Self

10/10

Exceptional

06 May 2025

Jacqueline

Fantastic view from the rooftop pool. All the staff were extremely helpful & went over & above to make my stay wonderful. The buffet breakfast included a wide variety of fusion cuisine which was great too. Thank you Amari!

Leisure Self

10/10

Exceptional

02 May 2025

Zachery

Great stay

Great stay at this hotel in Colombo. Front desk staff Hansika and Purnima were especially helpful. Pool was nice and infinity pool. Room was very clean. The AC was cold (maybe almost too cold) but I was able to turn it off when needed. One issue that should be addressed is the smell of the drain near the bidet - was in room 1905. I did not use the bidet but that drain makes the bathroom smell like sour water. I didn’t complain to staff at front desk as I knew there wasn’t likely much they could do about this, however building management should look into this.

Self

10/10

Exceptional

21 Apr 2025

Philip

Great place to stay in Colombo - central location and great rooftop patio