Name: Hilton Colombo
Address: Sir Chittampalam A Gardiner Mw, 2, Colombo, 00200, LK

10/10

Exceptional

22 Jul 2026

Thamo

Very clean, loved the place.

10/10

Exceptional

22 Jul 2026

Renu

I wish thete was an iron in the room

10/10

Exceptional

05 Jul 2026

Dario

All of the staff were very attentive to all of our needs. Cleaning staff did an amazing job. The breakfast buffet was amazing. If you needed anything not in the buffet , the staff would try to accommodate your special needs . All of the managers were friendly and accommodated any special needs that We requested.
The Hotel is in a great location close to the ocean .
The only issue We found was that the pool was located far from the main building. It was a struggle to get to the pool because of the distance and stairs to get there. Otherwise the pool area was very clean and a great size .
Would definitely stay there again on my next trip to Srilanka.

Partner

10/10

Exceptional

28 Jun 2026

Asoka

Excellent staff and service provided. Rooms were not in the best condition and amenities were missing. Had to request for the missing items at multiple instances.

Family

10/10

Exceptional

24 May 2026

Anthony

Centrally Located and convenient city hotel.

Partner

10/10

Exceptional

14 May 2026

Christopher

Really enjoyed this centrally located property. Staff were super welcoming and had all the answers

Partner

10/10

Exceptional

12 May 2026

Charlotte

Rooms were large, beds were so comfortable. The breakfast was excellent with lots of different choices. Would stay here again.

Friends

10/10

Exceptional

02 Apr 2026

Simon James

Great

10/10

Exceptional

28 Mar 2026

Gareth

We only had a flying stop through Colombo, but the hotel and room was fantastic. Very thorough security just excellent level of service all round

Partner

10/10

Exceptional

20 Feb 2026

Viji

Fantastic

8/10

Excellent

13 Feb 2026

Ashley

Two day stopover in Colombo at the end of our trip

Hotel was nice, very busy, breakfast seemed to cater for all cultures but I wouldn’t recommend the western food as it was average

Pool area was quiet, they were setting up the World Cup stuff, for some reason one of the staff decided to start jet washing the pool in the middle of the day - one of the guests complained after an hour but common sense would have told you not to do that, area looked like a building site, would expect the things there were doing were done early morning

Area around it is nice, Dutch hospital very good, Galle shopping centre was also very nice, anywhere else is very poor

All in all would say 4 out of 5 stars is fair

Leisure Partner

10/10

Exceptional

13 Feb 2026

William

Everything

Business Family

8/10

Excellent

02 Feb 2026

Louisa Jayne

Perfect for 24 hours before heading back to the airport

Leisure Partner

8/10

Excellent

01 Feb 2026

lior

Very nice room
The staff were friendly
Very good breakfest

Partner

10/10

Exceptional

26 Jan 2026

John

A full service Hilton hotel.

Partner

10/10

Exceptional

25 Jan 2026

Boguslawa

Great place and service. I will book it again.

8/10

Excellent

15 Jan 2026

Julie

The breakfast buffet is excellent. The hotel location is good. Not the Hilton's fault, but Colombo is not particularly interesting Someone is always trying to take advantage of you. Minor scams. Nothing threatening but irritating and frustrating. We are very experienced Asian travelers. Be aware.

Leisure Family_with_children

10/10

Exceptional

05 Jan 2026

Muna

Beautiful room, clean and lovely welcome fruit and chocolates

2/10

Poor

04 Jan 2026

neha

Room was dirty
Housekeeping kept taking away our snacks
Spa was terrible
Service at the restaurants was terrible

Friends_and_family Friends

10/10

Exceptional

03 Jan 2026

Ireen

Room service was 5 star and Exec lounge staff were brilliant.

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Klaus

This is a great hotel and for me the location was fantastic. Comfy bed, quiet room, great staff, food was also great. I would definitely stay here again. The hotel does everything really well, but it is also a pretty large property, so it is pretty busy at all times, but I would definitely stay here again.

10/10

Exceptional

11 Dec 2025

Lalin

Excellent stay as always ! Thank you

Leisure Self

10/10

Exceptional

04 Nov 2025

Marcus

Great stay and staff were very nice.

Leisure Friends

10/10

Exceptional

03 Nov 2025

Stuart

Stayed a couple of nights for a wedding. Staff were great as was the room and breakfast. Could not fault it.

Leisure Partner

8/10

Excellent

17 Aug 2025

Akith

It was a quiet experience

Leisure Family_with_children

10/10

Exceptional

08 Aug 2025

Rajan

Great property. If you want a excellent hotel in Colombo this is a great value.

10/10

Exceptional

08 Aug 2025

Balakumar

Best

Leisure Family

8/10

Excellent

06 Jul 2025

Robin

Comfortable rooms.

Comfortable rooms.Good service. Only issue were the breakfasts. Although there was a great range of food choices, with the large number of guests it resembled a rugby scrum.

Partner

8/10

Excellent

04 Jun 2025

Arun Chand

The Hotels location is very good

Check in was very good
Ms Senuri at the front desk was extremely helpful
The Duty Manager Ms Bharshi extended her full cooperation. Big Thanks to both of them

The food at the chinese restaurant was great

The Spa is a total let down. Its not only far but a very average outlet. Not recommended

Otherwise a great hotel

Self

10/10

Exceptional

31 Mar 2025

Charith

Overall five star service.

Business_and_leisure Family

10/10

Exceptional

12 Mar 2025

jremy

Excellent staff managing wonderful property

Leisure Partner

10/10

Exceptional

12 Mar 2025

Hamid

It is a lovely and clean hotel. Staff are extremely friendly. Pool is amazing although a bit far from the actually hotel. But its a great pool open till late. I would definitely recommend staying here.

Leisure Partner

10/10

Exceptional

03 Mar 2025

Thilan

Stated overnight attending a couple of functions. Excellent and prompt service from staff and convenience of having saloon and other services located at the hotel.

Business_and_leisure Partner

8/10

Excellent

02 Mar 2025

Garry

Generally it was a welcoming and very enjoyable stay. One issue is you can hear anyone walking in the room above - not ideal.

Leisure Partner

8/10

Excellent

23 Feb 2025

Guy

Enjoyable

10/10

Exceptional

27 Jan 2025

Ron

Excellent hotel.
Great staff. First class gymnasium.
Breakfast was great with a huge selection of different foods.

Leisure Friends

10/10

Exceptional

04 Jan 2025

Robert

Kumar on concierge could not be more helpful. Food in the restaurants is very good. Rooms are modern and comfortable.

8/10

Excellent

30 Dec 2024

Ravindranath

Checking in was always a headache here.
Always system down or some thing.

10/10

Exceptional

27 Dec 2024

Harvey

Staff were excellent, professional and friendly

Leisure Self

8/10

Excellent

27 Dec 2024

Harvey

Staff were excellent, professional and very friendly

Leisure Self

10/10

Exceptional

02 Dec 2024

julie

lovely stay. room and beds so comfy. nicest staff!

Leisure Self

8/10

Excellent

29 Nov 2024

Kanwar Bir

IT was Good Room Service should be approved as takes too much time and sometime have to remind them

Business

8/10

Excellent

11 Nov 2024

NADER

GOOD HOTEL
VERY GOOD LOBY
VERY GOOD BREAKFAST

Leisure Family

10/10

Exceptional

05 Nov 2024

Janet

A truly well managed hotel by kind, helpful, warm and competent people.
The hotel culture and atmosphere was joyous and dynamic.
Lots to do and many people communicating in the hotel.
Music, food, rooms and beautiful garden setting all glamorous and interesting. Loved my stay!!

Leisure

10/10

Exceptional

31 Oct 2024

Guy

Friendly and efficient.

Business Self

10/10

Exceptional

14 Aug 2024

David

Excellent stay

Our stay was great

Friends_and_family Family

8/10

Excellent

06 Aug 2024

John

Noisy from early morning outside, pool access across walkway. Clean and good service. Music/band most nights.

8/10

Excellent

02 Aug 2024

Anuradha

Fabulous staff, world class customer service!

As always - the staff are amazing and world class, also the gym is well equiped. One of the reasons I keep going back to Hilton!

But the other parts of the hotel even with the renovations still looks aged. And will find it difficult to compete with the new ones, I am sure it's already felt.

Partner

10/10

Exceptional

30 Jul 2024

Thehani

Had a great experience! Highly recommend

Leisure Self

10/10

Exceptional

17 Jul 2024

Rose

5 star stay at the Hilton

The Hilton is a gorgeous hotel and the staff, service, food, rooms and the ambience makes it perfect. I must say a special thanks to Gaveena who made the check in process so delightful. For our wait time she provided us a newly renovated room with spectacular views. I would definitely stay at the Hilton again!

Friends_and_family Family

10/10

Exceptional

26 Jun 2024

Mario Nirosh

Excellent

It was a great stay with friendly staff and excellent amenities. Gym and Pool outside the complex with bit of a walk

Friends_and_family Friends

10/10

Exceptional

26 May 2024

R J

A pleasure to stay here!

This is a grand, spacious hotel, efficiently run with solicitous staff. It sets a high standard, and offers much comfort.

Self

10/10

Exceptional

27 Apr 2024

Tom

Love this hotel!!

Business_and_leisure Partner

8/10

Excellent

21 Apr 2024

DEBORAH

Nice stay

We stayed 2 nights, the staff were very attentive and welcoming. The lobby area is very impressive however our room was a little tired and the bathroom basic with a shower bath and curtain. I would have expected better for Hilton. However, the breakfast buffet was superb as was our dinner at the Emperors Wok. The swimming pool is quite a walk from the hotel and you need to use a private bridge to cross the road to the pool (so lots of steps). You also need to walk through the hotel lobby and bar/piano area to get to the lift which whilst in swimming gear and towel I found annoying.

Partner

10/10

Exceptional

18 Apr 2024

Carmen Lia

Strongly recommended

One of the best Hilton hotels. People there are wonderful, attentive, flexible, one of the best team i ever met in hotel industry.The room was perfect with one wonderful view. Thank you, i’ll recommend your hotel to all my so many friends from all over the world.

Friends_and_family Friends

10/10

Exceptional

27 Mar 2024

Renuka

The hotel was great . Staff very friendly .would definitely come back to stay

Leisure Self

10/10

Exceptional

26 Mar 2024

Richard

Calm in a busy area

Hotel a staff very good. Arrived when prime. Minister there so security ++ particularly pleased that allowed early check I and late checkout. Buffet breakfast /dinner excellent.
Good pool and gym. Roads facing the road will attract some noise so worth going for sea view. Area busy but within walking distance of beach, fort shopping malls if u can cross road. Near railway station and track comes close to swimming pool.

10/10

Exceptional

05 Mar 2024

Chamila

Loved our stay. Clean and great value. Perfect atmosphere and the staff are amazing!

Leisure Family

6/10

Pleasant

13 Feb 2024

Sandeep

Just an average Hotel

not so good. just an avearge hotel with average facilities as a five star property. very old building.

Business

10/10

Exceptional

29 Jan 2024

Nihal

The location, facilities, the staff, the meals provided, the clenliness of the room and the view were excellent. The room service was beyond expectation. The welcome gift and the room decoration was very good with a flower arrangement. One room attendent, Dinesh, was very talented and had a special ornament made from a towel every day after cleaning the room which made us feel wanted and welcoming

Leisure Partner

10/10

Exceptional

29 Jan 2024

Elizabeth

Staff were so nice, hotel was genuinely lovely. Big, bit didn't have that bland corporate feel that so many hotels of this size do. Would recommend without hesitation.

Breakfast was delicious and pool a great size.

Leisure Partner

10/10

Exceptional

15 Jan 2024

Natasha

Hilton 2023/4

This was our first stay at the Colombo Hilton and it was pure bliss! My daughter has food allergies and Sagee made sure that these were all dealt with. All staff are spot on with customer service and smiles. A few to mention are Omesh / Laksitha/ Lanka/ Fiona and Natasha...and this will now be my default place to stay when I am in Colombo. The bar and pond areas allow for max relaxation too.

Friends_and_family Family

10/10

Exceptional

07 Jan 2024

David

Simply the Best

The best hotel in colombo! Service and the staff are the best i have experienced anywhere in the world! And i have travelled! Thank you Hilton team

Partner

4/10

Poor

05 Jan 2024

Biyagamage

Not worth the money.
Initially they gave me a room which has a issue with the toilet, then when complained to the reception they offered me a room in the refurbished area. However when discussing with the reception they said the customers like the broken toilets, which was absurd. 2nd room they offered had a leak from the AC at 5:30 am. Honestly not worth the money spent for this hotel and I will never go there again as the service was equally poor.

Leisure Partner

10/10

Exceptional

29 Dec 2023

Stanlake

Wonderful location, making it easy to transverse across Colombo.

Leisure Family

8/10

Excellent

30 Nov 2023

Kari

Great lobby & breakfast, but not much else

The Hilton Colombo has a stunning lobby and during our visit it was beautifully decorated for the Christmas holiday. The breakfast buffet is absolutely incredible and virtually every type of cuisine was covered. The pond by the lobby and restaurant had black swans. The location near the restaurant, Ministry of the Crab and some shopping was convenient.

While the lobby is modern and stunning, our room was far from that. We were \"upgraded\" to a suite however unlike the photos which show relatively modern rooms, ours was very outdated. While in general it was comfortable and very spacious and the corner room view was fantastic, the noise from the street was disturbing. I woke up from the train whistly at 4:30am, just to have a mosque's morning call to prayet start then at 4:45 and then the constant morning traffic and honking of the tuk tuks and buses. We were even on the upper levels of the hotel and the noise made it difficult to sleep and had to use noise cancelling headphones. They were also conducting renovations in the rooms so even after being disturbed from sleep at 4:30am we had a hard time taking a much needed nap because of the nearby room renovations. I hope that the hotel replaces the windows with triple paned windows and sound proofing. We didn't use the pool as it was located a short walking distance from the main building and the afternoon heat was already too much to endure a walk in the sun to get there.
I would most likely not stay at this hotel again

Partner

10/10

Exceptional

21 Sep 2023

Neesha

Staff was very professional rooms are clean. Breakfast was amazing. Thank you.

Leisure Family

10/10

Exceptional

19 Sep 2023

Neesha

We had a great time during our stay. I definitely will stay at Colombo Hilton

Leisure Family

4/10

Poor

30 Aug 2023

William Marian

Not good check in was a disaster took forever

Self

6/10

Pleasant

28 Aug 2023

Thilaknajana

Unfortunately it was not as comfortable stay as we expected.

When we made the booking we specifically requested a non smoking room but unfortunately on our 1st night we were given a room within the smoking area. Even though the person checking us in promised a room upgrade next day, it never materialised - just more excuse!

Prior to our stsy at the Hilton we were at the Kingsbury (5 nights) and the room and the bed was much more comfortable than the one we had at the Hilton.

Business_and_leisure

10/10

Exceptional

27 Aug 2023

Savi

Best location and atmosphere.

4/10

Poor

08 Aug 2023

Alexander

Wrong room assigned

We had booked a twin room, however they gave us a double bed. They refused to change our room, claiming that the hotel was full.

Friends_and_family Family

10/10

Exceptional

25 Jun 2023

Ruchira

Great place to get stuck

Excellent and had a great time. Very nice and helpful staff, fabulous food, beautiful view of both Sea and the lake.

Friends_and_family Family

4/10

Poor

23 Mar 2023

Colin

Tired and old fashioned

Overall, this hotel is tired and in need of upgrading. The lobby and public areas are nice, but the rooms are awful. Old fashioned and musty. It was annoying that the hotel did not advise that the gym was closed at the time of booking.

Business

10/10

Exceptional

27 Feb 2023

CARLTON

An oasis of calm and comfort in the heart of the city. The hotel and rooms were in immaculate condition and the Lotus Pond across from the dining area must be highlighted. The staff were courteous and attentive. The food choices in the Graze Kitchen could satisfy any palate. The food was excellent quality and well prepared. There was nothing to dislike about this property.

Leisure Self

10/10

Exceptional

22 Feb 2023

Charith

Really good service. Excellent staff. Amazing food. Will visit again. Thank you Colombo Hilton.

Friends_and_family Family

8/10

Excellent

21 Feb 2023

Georges

The Hilton Colombo is a beautiful hotel that is starting to show its age. It is currently undergoing a gradual renovation that will hopefully bring it back to its original glory. The hotel has one of the most impressive lobbies that I've ever seen. Curvy high ceilings that are enhanced with creative lighting greet you as you walk in. The rooms are nicely laid out with comfortable beds, separate seating areas and a convenient desk. It's situated on a major crossroad so street noise comes in early in the morning. I didn't mind it because the level was tolerable, but just in case you're sensitive to traffic noise, ask for a quiet room. There are several restaurants on the premises. It's not unusual that The Graze, the most popular eating space, is full on weekends. The pool and the gym/spa are across the road and can be reached by crossing a bridge without exiting to the street. A tunnel would have been preferable, especially when raining. The gym/spa is in desperate need of not just a renovation, but also an upgrade to bring it in line with modern standards. Last and not least, service is impeccable throughout.

Leisure Self

10/10

Exceptional

19 Jan 2023

Prof Patricia Anne

Brilliant, excellent food, excellent service.

Business

8/10

Excellent

09 Jan 2023

Janaka

The property needs a serious upgrade to it's rooms. Very old and no modern conveniences in the room. The rooms equate to an American motel. Too bad for such a property. The service staff was excellent, and the F&B was great. The pool is inconvenient, in that you have to go a distance from the hotel crossing a bridge over a a busy road.

Business_and_leisure Family_with_children

10/10

Exceptional

27 Dec 2022

sanoj

Efficient and courteous staff…everyone at Colombo Hilton made my two week long stay at the establishment a wonderful one. All services (Accommodation, Food & Beverages , and Entertainment) were excellent. And the staff did the rest to make my stay relaxing and comfortable.

Leisure Self

10/10

Exceptional

21 Dec 2022

ALEJANDRO

I couldn´t have a better experience at Hilton Colombo. Everything, facilities and staff are outrageous.

Leisure Self

10/10

Exceptional

19 Oct 2022

Pradeepkumar

Very good service from all the staff Annette at the reception helped me with the early checkin I requested the breakfast buffet was excellent

Leisure Self

10/10

Exceptional

21 Jun 2022

Herman

The Hilton Colombo is like my second home.Ive been coming to this hotel for many years.

Business_and_leisure Self

2/10

Poor

12 Apr 2022

Toby John

Charged a full price room but had super loud building works going on all through the day. Lucky I asked for a high floor as they were putting us right near the noise. Still I wouldn't recommend staying here, especially for the price until the renovation is complete.

4/10

Poor

13 Mar 2020

Greg

From a Hilton Standpoint, I expect better. The rooms were extremely dated and looked really shabby.

Business Self

8/10

Excellent

03 Mar 2020

Verified traveler

Excellent service and probably the best breakfast buffet I have seen. The rooms are clean and the facilities are beautiful. The rooms lack a bit of personality and ambiance but I suppose that is to be expected in a large hotel such as this one.

Friends_and_family Family_with_children

8/10

Excellent

28 Jan 2020

Verified traveler

nice stay

Smooth check-in and check-out. morning call also on time. the staff was nice too. one thing that I can say as negative point is room service. we requested water and tooth blush but it never come.

Friends_and_family Family

6/10

Pleasant

31 Dec 2019

Michael

Nice in the common areas but the rooms are very tired looking, definitely not up to hilton standard compared to many other countries.

Business

10/10

Exceptional

25 Sep 2019

Verified traveler

The level of staff attentiveness is brilliant!!
Whilst the decor of the rooms is dated, it is very clean and bright.

Leisure Partner

10/10

Exceptional

19 Sep 2019

Verified traveler

Extremely friendly and helpful staff in all sectors of the hotel. The breakfast and dinner have so many choices to suit all guests.
The security was magnificent. Makes guests feel safe.
I didn’t find anything negative.

Leisure Partner

4/10

Poor

12 Sep 2019

Melanie

Dreadful room and bathroom

The lobby and foyer areas are lovely but the rooms especially the bathroom is HORRIBLE and badly in need of a renovation. We had to move rooms due to the discomfort and were told that the hotel has not been upgraded in 32 years. If the Hilton name has to be maintained then a huge makeover is necessary as there is heaps of competition in Colombo.

Friends

8/10

Excellent

24 Mar 2019

Mohamed

Very nice hotel, specially lobby area , very good seafood Restuarent.
Good staff .

Friends

10/10

Exceptional

21 Mar 2019

Reuben

Pleasant

Overall a pleasant but the toilet flush system needs looking into. Preferable if it was a bidet

Family

8/10

Excellent

01 Mar 2019

JayB.

The lobby and the restaurants are wonderful. It’s time to change the carpets in the rooms if they want to keep a 4-5 star rating. I liked the hotel and would stay again for a cheaper price that is in line with the worn carpet. Great location. I walked from the train station to the hotel. Paid 1600 lkr for a three minute car ride back to the train station. While money isn’t an issue for me, principal is at the forefront. Overall a lovely stay.

Leisure Self

6/10

Pleasant

17 Feb 2019

Jessica Bingjia

3 star facilities but charge 5 star price

Ordered in-room dining, hotel staff asked me to pay cash or give him credit card- which never happened in any other 5 star hotels. ( I already gave my credit card info when I checked in)

Hotel rooms are really outdated and dirty.

When I checked out, I was asked to pay a balance of Rs2000. Hotel staff said whatever I prepaid on Hotels.com is not enough... (actually, they said my booking was under Expedia & a travel agent...)

10/10

Exceptional

10 Feb 2019

Verified traveler

The staff were all great and very helpful. As with breakfast, need to improve the food for vegetarians. It always taste better when the food is just made and warm. Gets hard when kept too long

Leisure Friends

8/10

Excellent

03 Dec 2018

Nicholas

Fine for business but needs updating

Check in was very slow, I was ignored for 10 mins after they started. I also ordered a hotel car to the airport which they didn’t arrange so I had to take an Uber instead. Hotel lobby and bar are nice but rooms are a bit shabby. Pool is quite a long walk over a bridge and next to a busy railway line, not very relaxing! Breakfast and dinner were very good though.

10/10

Exceptional

20 Oct 2018

Xiuyan

Truely five stars hotel.

The hotel services are great. Staff are very friendly and helpful. Restaurants are awesome. Will certainly stay again.

10/10

Exceptional

18 Jun 2018

Verified traveler

central location in Colombo - walkable to restaurants and shopping

10/10