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Alsus Boutique Hotel - Adults Only
Crete · Greece
Andrea Papandreou, 50View location
9.4/10Excellent50 Reviews
Cleanliness9.6/10 9.6
Service9.6/10 9.6
Comfort9.2/10 9.2
Condition9.6/10 9.6
Amenities9.4/10 9.4
See all ratings- Adults Only
- Sport hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Alsus Boutique Hotel - Adults Only
The fully renovated Alsus Boutique Hôtel - Adults Only, just a 3-minute walk from Ammoudara’s sandy beach, offers luxurious suites with private pools, pool views, or sea views. All rooms feature furnished balconies, 42-50 inch TVs, free Wi-Fi, and minibars.
Modern facilities include separate toilet, shower, and vanity areas, ensuring maximum comfort and functionality.
Guests can relax in the heated hydro-massage pool, enjoy the outdoor swimming pool surrounded by an exotic garden, and savor authentic Cretan flavors at the Ethimo Cretan Gastronomy restaurant. The pool bar serves refreshing cocktails and drinks, creating the perfect setting for unwinding.
The hotel also offers private parking and concierge services to arrange unique experiences, such as visits to local attractions and wineries.
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Located just 10 km from Heraklion International Airport and 6 km from the city center, Alsus Boutique Hôtel is the perfect destination for luxury, relaxation, and personalized hospitality.
When you stay at Alsus Boutique Hotel in Malevizi, you'll be near the beach, within a 10-minute drive of Heraklion Port and Palace of Knossos. This hotel is 0.2 mi (0.3 km) from Ammoudara Beach and 1.2 mi (1.9 km) from Pankritio Stadium.
Make yourself at home in one of the 28 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Beach services
Non-smoking
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
16
Hotel policies
Beach nearby
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Noise-free rooms not guaranteed
Professional property host/manager
Pets not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
- A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
-
You need to know
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from April to October.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 1039Κ013A3241200
-
Minimal age
16
-
Spoken Language
German
Greek
English
French
Nearby attractions
Ammoudara Beach
0.3 km / 0.2 mi
Pankritio Stadium
2 km / 1.2 mi
Theodoros Vardinogiannis Stadium
2.9 km / 1.8 mi
Venetian Walls
3.8 km / 2.4 mi
Hania Gate
4 km / 2.5 mi
Kapetan Mihalis Korakas
4 km / 2.5 mi
Freedom National Stadium
4 km / 2.5 mi
Natural History Museum of Crete
4.1 km / 2.5 mi
Nikos Kazantzakis Museum
4.2 km / 2.6 mi
Panayia Akrotiriani
4.3 km / 2.7 mi
Historical Museum of Crete
4.5 km / 2.8 mi
Agia Ekaterini Church
4.6 km / 2.8 mi
St. Minas Cathedral
4.6 km / 2.8 mi
Monastery of St. Peter and St. Paul
4.6 km / 2.8 mi
Dermatas Gate
4.6 km / 2.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2024
- Total number of rooms: 29
- Number of floors (main building): 3
- hotel
- MasterCard
- Visa
- Maestro
- Visa Electrón
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
Show 63 more facilities & services
- Harbour
- Beach
- Golf course
- Entertainment Area
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Car hireExtra charge
- Transfer serviceExtra charge
- Secure parking
- Room serviceExtra charge
- Laundry serviceExtra charge
- Medical serviceExtra charge
- Bicycle hire serviceExtra charge
- Multilingual staff
- 24-hour security
- Smoke detector
- Hotel safeExtra charge
- SupermarketExtra charge
- Garden
- Terrace
- Bicycle storageExtra charge
- Concierge
- Gym
- Luggage room
- Dining area
- Private pool: 3
- Electric kettle
- Café
- BarExtra charge
- Restaurant
- Non-smoking area
- Smoking area
- Poolside snack barExtra charge
- Show cooking
- Swim-up barExtra charge
- Breakfast room
- PrinterExtra charge
- PhotocopierExtra charge
- Outdoor saltwater pool
- Sun loungers
- TV lounge
- Hot tub
- MassageExtra charge
- Hairdressing salonExtra charge
- Breakfast
- Breakfast buffet
- Continental breakfast
- Hot breakfast
- Set menu lunch
- À la carte dinnerExtra charge
- Set menu dinnerExtra charge
- Vegetarian meal
- Snacks
- Only Adults
- LGTBIQ friendly
- Minimum check-in age: 18
- Online check-in
- DivingExtra charge
- SailingExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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JUNIOR SUITE POOL VIEWJUNIOR SUITE • POOL VIEW • 1 Bedroom • 25 m²JSU.VP-1
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Slippers
- Hairdryer
- Housekeeping
- Balcony
- Safe
- Mini fridge
- Kitchenette
- Make-up mirror
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlsus Boutique Hotel - Adults Only
JUNIOR SUITE POOL VIEW
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: JSU.VP-1
Room amenities
- Slippers
- Hairdryer
- Housekeeping
- Balcony
- Safe
- Mini fridge
- Kitchenette
- Make-up mirror
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE SIDE SEA VIEWSUITE • SIDE SEA VIEW • 1 Bedroom • 25 m²SUI.SS
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SIDE SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Housekeeping
- Slippers
- Bathrobes
- Wi-fi
- Balcony
- Safe
- Mini fridge
Show all 12 amenities
- Kitchenette
- Internet access
- TV
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlsus Boutique Hotel - Adults Only
SUITE SIDE SEA VIEW
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SIDE SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SS
Room amenities
- Cable TV
- Housekeeping
- Slippers
- Bathrobes
- Wi-fi
- Balcony
- Safe
- Mini fridge
- Kitchenette
- Internet access
- TV
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SIDE SEA VIEWSUITE • SIDE SEA VIEWSUI.SS-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SIDE SEA VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlsus Boutique Hotel - Adults Only
SUITE SIDE SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SIDE SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SS-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE POOL VIEWJUNIOR SUITE • POOL VIEWJSU.VP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlsus Boutique Hotel - Adults Only
JUNIOR SUITE POOL VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: JSU.VP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE POOL VIEW KING BEDJUNIOR SUITE • POOL VIEW KING BEDJSU.KG-VP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- POOL VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlsus Boutique Hotel - Adults Only
JUNIOR SUITE POOL VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- POOL VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG-VP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH PRIVATE POOLSUITE • WITH PRIVATE POOL • 1 Bedroom • 25 m²SUI.PP-1
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- WITH PRIVATE POOL
Adult and child limits apply within the room's total guest limit.
Room amenities
- Internet access
- Bathrobes
- Wi-fi
- Balcony
- Cable TV
- Slippers
- Housekeeping
- Tea and coffee making facilities
Show all 9 amenities
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlsus Boutique Hotel - Adults Only
SUITE WITH PRIVATE POOL
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- WITH PRIVATE POOL
Adult and child limits apply within the room's total guest limit.
Room code: SUI.PP-1
Room amenities
- Internet access
- Bathrobes
- Wi-fi
- Balcony
- Cable TV
- Slippers
- Housekeeping
- Tea and coffee making facilities
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH JACUZZISUITE • WITH JACUZZISUI.JA-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlsus Boutique Hotel - Adults Only
SUITE WITH JACUZZI
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Room code: SUI.JA-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED WITH JACUZZISUITE • KING BED WITH JACUZZISUI.JA-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlsus Boutique Hotel - Adults Only
SUITE KING BED WITH JACUZZI
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Room code: SUI.JA-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE PARTIAL SEA VIEWJUNIOR SUITE • PARTIAL SEA VIEWJSU.PS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- PARTIAL SEA VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlsus Boutique Hotel - Adults Only
JUNIOR SUITE PARTIAL SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- PARTIAL SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: JSU.PS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH PRIVATE POOLSUITE • WITH PRIVATE POOLSUI.PP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH PRIVATE POOL
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlsus Boutique Hotel - Adults Only
SUITE WITH PRIVATE POOL
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH PRIVATE POOL
Adult and child limits apply within the room's total guest limit.
Room code: SUI.PP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlsus Boutique Hotel - Adults Only
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Alsus Boutique Hotel - Adults Only
20
reviews shown
David
Review: Executive Suite with Side Sea View July 2026
Pros
* Lovely pool and restaurant area with a relaxed atmosphere.
* The staff are young, friendly, polite and eager to help.
* Modern, well-presented hotel with excellent food.
Cons
The ceiling fan in my room didn’t work for the first two days, and the air conditioning was operating at only around 50% capacity. As a result, it took approximately an hour for the room to reach a comfortable temperature.
The only sink in the room is positioned by the entrance, and it is extremely small. The hotel may consider this a “rustic” design feature, but it is highly impractical. Because the bowl is so shallow and set so far back against the wall, washing your face or neck results in water splashing onto the surrounding surfaces and floor. I had to use hand towels (see photos) to keep the area dry. There is also no splashback behind the sink, so water regularly reaches the painted wall, leaving it looking untidy until it is wiped down. There is a standard electrical socket positioned very close to the basin, so I found myself being extra careful not to splash water near it. In my opinion, this is a hand-wash basin more suited to a beach or pool bar toilet than an Executive Suite. Ironically, the larger basin in the pool bar toilets would have been a far better choice for the guest rooms. The hotel advertises this room as suitable for three guests, but I struggle to see how three people could comfortably share such a small sink.
Pros
* Lovely pool and restaurant area with a relaxed atmosphere.
* The staff are young, friendly, polite and eager to help.
* Modern, well-presented hotel with excellent food.
Cons
The ceiling fan in my room didn’t work for the first two days, and the air conditioning was operating at only around 50% capacity. As a result, it took approximately an hour for the room to reach a comfortable temperature.
The only sink in the room is positioned by the entrance, and it is extremely small. The hotel may consider this a “rustic” design feature, but it is highly impractical. Because the bowl is so shallow and set so far back against the wall, washing your face or neck results in water splashing onto the surrounding surfaces and floor. I had to use hand towels (see photos) to keep the area dry. There is also no splashback behind the sink, so water regularly reaches the painted wall, leaving it looking untidy until it is wiped down. There is a standard electrical socket positioned very close to the basin, so I found myself being extra careful not to splash water near it. In my opinion, this is a hand-wash basin more suited to a beach or pool bar toilet than an Executive Suite. Ironically, the larger basin in the pool bar toilets would have been a far better choice for the guest rooms. The hotel advertises this room as suitable for three guests, but I struggle to see how three people could comfortably share such a small sink.
Dani
Amazing hotel but the night shift hotel staff was rude and wouldn’t help book anything the day of including a taxi to the other side of the Island which we ended up doing ourselves. We also tried to book a sailing excursion the day of and they told us no and then we did it ourselves and both times when we got back the staff questioned where and how we went and did it day of 😂 it was honestly really uncomfortable
Marie
We had a lovely stay
jacob
The staff is amazing
Very nice breakfast
Very nice breakfast
Rajan
The room was lovely and clean and the bed was fantastic. The staff are amazing and attentive and are happy to help make the stay feel welcoming. The ourdoor area is top notch, comfortable seats and lots of space to relax in the sun. The hotel is not far from all the areas youll want to go and plenty of taxis or car hiring as well.
Our only complaints are, we had repeating trouble with the wifi which would shut down and stop working regularly, on one of our nights the lights in our room turned on while we were sleeping and would not turn off. It was also quite noisy but not enough to cause us to lose any sleep.
Overall I would definitely recommend this hotel as a go to spot and we are considering returning next year.
Our only complaints are, we had repeating trouble with the wifi which would shut down and stop working regularly, on one of our nights the lights in our room turned on while we were sleeping and would not turn off. It was also quite noisy but not enough to cause us to lose any sleep.
Overall I would definitely recommend this hotel as a go to spot and we are considering returning next year.
Vanessa
Wonderful stay from the first minutes entering the hotel. Great staff and lovely room. Had dinner in the restaurant the first night and it was excellent. Breakfast both mornings was exceptional. Helped us find transportation to our next stop.
Andrea
I was put in a room and they had workers doing construction work ON MY BALCONY. you know, cutting metal with a saw, painting the fence, installing tent.
So I was in a room with 4 men on my balcony peering inside for 8 hours/day. A lot of noise and smell from painting.
I had multiple discussions with the property, explaining to them that that was unacceptable.
They offered to change my room but only after two days because they were full. They said they did not understand why I was making such a fuss, since the other customers were fine... 😂
Zero customer service, a huge culture gap.
So, very bad experience. Unless of course you are someone that enjoys men peering into your room when you are undressed...
So I was in a room with 4 men on my balcony peering inside for 8 hours/day. A lot of noise and smell from painting.
I had multiple discussions with the property, explaining to them that that was unacceptable.
They offered to change my room but only after two days because they were full. They said they did not understand why I was making such a fuss, since the other customers were fine... 😂
Zero customer service, a huge culture gap.
So, very bad experience. Unless of course you are someone that enjoys men peering into your room when you are undressed...
Zahra
Comfortable and moderm room/bed, kindly staff, nice location, cozy and friendly vibe
Frederick
Staff
Service
Cleanliness
Wonderful hosts
Service
Cleanliness
Wonderful hosts
Emmanuel
Service at the front desk was excellent and Anthi really made us feel welcome.
Emily Clare
Beautiful hotel, friendly and helpful staff, delicious food and big, comfy, well-designed rooms. It really does feel like a little oasis on the edge of the city.
Mark
Very nice staff clean property parking would recommend staying there
Alysha
A true haven!
I had the most amazing 3 night stay at Alsus! The room had the most comfortable bed I slept in ever in Europe. The complimentary breakfast was always plentiful and delicious. The pool area is pristine, and during my stay in April, it was empty! The beach is a short 4 min walk away. The local bus connects the hotel to the airport for ease as well.
Valeria
Everything was perfect. The staff was incredibly welcoming, the room was clean and comfortable, and the location was excellent. The caldera view and the private infinity pool made our stay even more special. Highly recommended!
Manuel
Parken war direkt an der Unterkunft möglich, das ganze Hotel ist wirklich sehr, sehr schön eingerichtet. Komischerweise gibt es einen Blick auf eine gegenüberliegende Bauruine.
lea
Wir waren zehn Tage in diesem Hotel und sind zwiegespalten. Positiv hervorzuheben sind das moderne und sehr saubere Zimmer, die gepflegte Anlage, die langen Frühstückszeiten (7:30–11 Uhr), das nachhaltige Handtuchkonzept sowie der private Pool, der rund um die Uhr nutzbar ist.
Leider gibt es viele technische Probleme: Der „Do Not Disturb“-Knopf legt bei uns das komplette Zimmer lahm und löst sogar die Sicherung aus. Vorhangsteuerung, Klimaanlage und Ventilator funktionieren nur eingeschränkt oder gar nicht. Insgesamt wirkt vieles modern, aber nicht fertig durchdacht oder schlecht gewartet.
Auch der Komfort ist eingeschränkt: wenig Stauraum und Ablagefläche, kleines Bett, kaum deutsche TV-Sender.
Die größte Enttäuschung ist jedoch die fehlende Privatsphäre. Für ein Zimmer mit Privatpool erwartet man deutlich mehr Abgeschiedenheit. Durch offene Seitenelemente und Glasabtrennungen kann man Nachbarn und andere Gäste problemlos sehen – und wird selbst ebenfalls gesehen, teils sogar bis ins Zimmer hinein. Dadurch mussten wir oft die Vorhänge geschlossen halten.
Außerdem wurde das beworbene Ruhekonzept nicht eingehalten, da es am Hauptpool regelmäßig sehr laut war.
Insgesamt ein schönes Hotel mit guten Ansätzen, aber für den Preis hätten wir deutlich mehr Komfort, Ruhe und Privatsphäre erwartet.
Leider gibt es viele technische Probleme: Der „Do Not Disturb“-Knopf legt bei uns das komplette Zimmer lahm und löst sogar die Sicherung aus. Vorhangsteuerung, Klimaanlage und Ventilator funktionieren nur eingeschränkt oder gar nicht. Insgesamt wirkt vieles modern, aber nicht fertig durchdacht oder schlecht gewartet.
Auch der Komfort ist eingeschränkt: wenig Stauraum und Ablagefläche, kleines Bett, kaum deutsche TV-Sender.
Die größte Enttäuschung ist jedoch die fehlende Privatsphäre. Für ein Zimmer mit Privatpool erwartet man deutlich mehr Abgeschiedenheit. Durch offene Seitenelemente und Glasabtrennungen kann man Nachbarn und andere Gäste problemlos sehen – und wird selbst ebenfalls gesehen, teils sogar bis ins Zimmer hinein. Dadurch mussten wir oft die Vorhänge geschlossen halten.
Außerdem wurde das beworbene Ruhekonzept nicht eingehalten, da es am Hauptpool regelmäßig sehr laut war.
Insgesamt ein schönes Hotel mit guten Ansätzen, aber für den Preis hätten wir deutlich mehr Komfort, Ruhe und Privatsphäre erwartet.
Florian
Parking super facile d’accès. Hôtel très bien situé à 12 min de l’aéroport et du centre ville d’heraklion. Avec une location de voiture tout est à proximité ( restaurants, spa, port, bars).
Personnel au top et aux petits soins! Merci à Dimitris pour son accueil chaleureux, ces conseils et sa gentillesse.
Les chambres sont vraiment très belles et spacieuses. Une décoration en air avec le style de l’hôtel.
Un plus pour la très bonne qualité de l’eau.
Petit déjeuner copieux et avec des produits de qualité.
Et surtout le restaurant de l’hôtel qui est une pépite ! Que dire, un rapport qualité prix hors norme. Des produits frais et savoureux !
Les sushis sont vraiment bons.
Spa partenaire de l’hôtel avec un parcours thermal accessible financièrement et digne d’un spa parisien.
On reviendra !
Personnel au top et aux petits soins! Merci à Dimitris pour son accueil chaleureux, ces conseils et sa gentillesse.
Les chambres sont vraiment très belles et spacieuses. Une décoration en air avec le style de l’hôtel.
Un plus pour la très bonne qualité de l’eau.
Petit déjeuner copieux et avec des produits de qualité.
Et surtout le restaurant de l’hôtel qui est une pépite ! Que dire, un rapport qualité prix hors norme. Des produits frais et savoureux !
Les sushis sont vraiment bons.
Spa partenaire de l’hôtel avec un parcours thermal accessible financièrement et digne d’un spa parisien.
On reviendra !
Maksimilijan
Das Personal stets sehr bemüht und war bei allen Problemen sofort anwesend. Die Zimmer waren sehr sauber und das Bett sehr gemütlich. Parkmöglichkeiten sind sehr viele vor Ort und einfach zu erreichen. Die Pools sind sehr sauber und werden immer geprüft, ob das Wasser noch passt. Der Wellnessbereich dazu ist sehr gemütlich und hat eine tolle Atmosphäre.
Sachen
Super Zimmer , super Service
Personal überaus freundlich!
Gut gelegen mit dem Bus schnell in die city!
Hotel sehr gepflegt ! Inhaber kümmert sich sehr ums Hotel !
Frühstück super !
Personal überaus freundlich!
Gut gelegen mit dem Bus schnell in die city!
Hotel sehr gepflegt ! Inhaber kümmert sich sehr ums Hotel !
Frühstück super !
Roy
Our stay at Alsus Boutique Hotel was a wonderful experience. The hotel is beautifully modern, with great attention to detail throughout the design and atmosphere. The food and drinks were of excellent quality, and we especially appreciated the breakfast, which was diverse and well prepared.
The staff were exceptionally friendly and made us feel truly welcome from the moment we arrived. The amenities are plentiful and very well maintained, contributing to a relaxing and comfortable stay.
The location is good: the beach is only a short walk away, and there’s both a supermarket and a bus stop nearby, making it easy to reach Heraklion in about 15 minutes.
Overall, Alsus Boutique Hotel combines modern comfort, warm hospitality, and convenience in a perfect way. We would gladly stay again and highly recommend it to others.
The staff were exceptionally friendly and made us feel truly welcome from the moment we arrived. The amenities are plentiful and very well maintained, contributing to a relaxing and comfortable stay.
The location is good: the beach is only a short walk away, and there’s both a supermarket and a bus stop nearby, making it easy to reach Heraklion in about 15 minutes.
Overall, Alsus Boutique Hotel combines modern comfort, warm hospitality, and convenience in a perfect way. We would gladly stay again and highly recommend it to others.
Location & surroundings
Alsus Boutique Hotel - Adults Only
Andrea Papandreou, 50, Ammoudara, Greece
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Alsus Boutique Hotel - Adults Only
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