The National Hotel

10/10

Exceptional

31 Mar 2026

Amber

I was in Miami for music week and stayed at the National for four nights. This is a crazy time of year and staff can be understandably overwhelmed, but every single staff member at the National was so accommodating, from the housekeeping to the bartenders to the management. This isn’t the first time I’ve stayed at the National, but it just keeps getting better. I love it there and I can’t wait to go back. Extra special shout-out to Margherita (bartender), Alejandro (assistant) and Yaser, one of the most proper GM’s I’ve ever met. He definitely goes above and beyond. 10/10!!

Friends

10/10

Exceptional

31 Mar 2026

Ann

Food excellent & plenty to chose from. Infinity pool was just perfect & plenty of seating around the pool .... providing you got there earlier enough !

Shame that the bar/Infinity pool area does get rented out privately, so we couldn't use it for an afternoon, although the beach is available, sometimes you just want to relax around the pool.

The other pool was cold and seating in the shade, so made it chilly!

Friends_and_family Family

4/10

Poor

31 Mar 2026

Allan

Was excited to use the pool but was required to pay an additional astronomical fee a day in order to access it. This should be standard. Was asked if they can reimburse the resort fee or at least do something, but was only responded with rude responses and dismisses attitude.

Friends_and_family Friends

2/10

Poor

29 Mar 2026

Winette

Super dissatisfied! We paid full price for hotel room and facilities that we couldnt use while the hotel hosted a massive music festival event. We were totally unaware of this and feel like we should have been advised upon booking. Management offered no apologies or compensation.

Friends

6/10

Pleasant

29 Mar 2026

Shay

Never again,horrible

Friends_and_family Friends

2/10

Poor

29 Mar 2026

Phillip

We arrived for our 4th stay
We informed before arrival of the pools would not be available due to the Miami music festival.
The first issue is that the Miami music festival is a front for spring break.
The music blasted for 12 hours a day starting just after 11am.
In our room the noise was so loud you could not ever sleep in the music hours
After the first night I went to reception to see could be done, basically they only could offer ear plugs, so management knew of the issue.
We could not move any other hotels as all was full.
They did try to charge a resort fee although the pool was unavailable and the only access to beach was out the front of the hotel then walk to the next corner down a construction zone and then back to the beach behind the hotel, totally unacceptable
The hotel was full of drunken or drug affected patrons in foyer going to and from the pool party event
On returning from dinner two nights had to get security to clear a way into the hotel.
On Checkout I tried for the second time to discuss my issues with the General manger and after waiting 49 minutes the front office manager appeared to say all hotels have the same sound issues, really our bad luck.
After 3 nights of little sleep and living with a continuous spring break party, I expect a 100% refund as this was a total disaster

Friends

4/10

Poor

29 Mar 2026

francesco

After 3 days of super loud music and not able to access the pool we were refused a one hour later check out on the day of our departure!

Friends_and_family Family

6/10

Pleasant

28 Mar 2026

Timothy

We love the long pool at this hotel. But months after we made our reservation and shortly before our trip we got a message saying that they were using the pool for a music festival for two days of our stay and it would not be open to guests. And then they had the effrontery to charge us the resort fee for those days. Really disappointing treatment with no thought to accommodate the guests and I doubt we will stay there again.

Partner

10/10

Exceptional

28 Mar 2026

Juan

The hotel was very nice but we slept on the top floor and we could heard the elevator engines all day and all night !

Family

10/10

Exceptional

28 Mar 2026

John G

Clean room, great coffee in lobby, friendly staff, beautiful pool area

Partner

4/10

Poor

27 Mar 2026

Gerard

At this time of year it’s forgotten that it’s meant to be a hotel and has overwhelmingly prioritised being a bad night club. Dreadful pounding techno such that the windows in our room vibrated till 11pm. To add insult to injury we’d paid extra for an ocean view room. Staff were indifferent. No late check out as a blanket policy. I think we were an inconvenience

Partner

10/10

Exceptional

27 Mar 2026

Radoslav

Overall, we enjoyed our stay. The room was clean and comfortable, the staff was great, and the location was excellent.
The main issue was the bathroom as the light and fan are on the same switch, and the fan is quite loud. Also, there’s very limited space and no storage. The walls in the room are very thin, and we could clearly hear normal conversations from neighboring rooms, so it’s something to keep in mind.

Partner

4/10

Poor

26 Mar 2026

Lucia

Room appeared clean. I had a cockroach in my bathroom. I tried to show the video to the front desk and they didn’t care. They said, “gross.”

Friends

8/10

Excellent

26 Mar 2026

Caitlin Rose

I love this adults into hotel. No frills room but clean and accessible. Staff is lovely and beach and pool areas are wonderful. Bar has delicious food and I love staying here when visiting Miami

Self

10/10

Exceptional

25 Mar 2026

Douglas

We had a wonderful laid back time at the National. All the staff was great. The food that we got there was very good. They also have bike rentals right there with the first two hour free. Just wish we had a little better weather!

Partner

10/10

Exceptional

24 Mar 2026

Frédéric

Nice and quiet

Self

10/10

Exceptional

24 Mar 2026

David Barry

Great location, very low key. The only issue is they close the pool for music events without warning you before you book, so just make sure there is nothing scheduled.

8/10

Excellent

24 Mar 2026

Megan

Staff was extremely kind. Room service was great and very reasonably priced. Pool was amazing. Water bathroom did not get hot enough in our opinion and there was an issue with the water our first night and we had zero water for about an hour.

10/10

Exceptional

23 Mar 2026

Darren

The hotel was great, but our room was a little basic with a very small bathroom

8/10

Excellent

21 Mar 2026

Alexander

1 of the 2 elevators was broken which was rather annoying, but apart from that both the hotel and staff were amazing.

10/10

Exceptional

21 Mar 2026

Seth

The pool cabana rooms are awesome. Welcome cocktail was a really nice touch!

10/10

Exceptional

17 Mar 2026

Danielle

National is always amazing

Self

10/10

Exceptional

16 Mar 2026

jose

Perfect for a gateway, the breakfast area and the breakfast menu it’s great, beach area and pool are excellent and the drinks by the pool are excellent

Family

8/10

Excellent

16 Mar 2026

Julie

Great staff and pool. Loved room. Work out room a bit tight

Partner

10/10

Exceptional

14 Mar 2026

Cali

Always great stay for my solo trips. I am looking forward to the construction next door to be done, but other than that, it’s always fabulous.

8/10

Excellent

14 Mar 2026

Cali

Always a great time staying here. The staff is always kind, helpful, attentive, and pleasant. The rooms are just the right size and the pools are perfect.

Self

8/10

Excellent

14 Mar 2026

Jason

This is a pretty good hotel, great staff who always were willing to help.has a vrwat outdoor area with a bar and pool to chill at. The room we had did have a virew if the beach and sea which was nice. Yhe room was a little darknon lighting, but this is the norm for hotel stays. The only issue we had was the bathrooms could do with redresh. We will stay again on outr next visit to miami.

Friends

10/10

Exceptional

13 Mar 2026

Todd

We had a cabana room with the pool view. It was a beautiful view.

10/10

Exceptional

13 Mar 2026

Nancy

Amazing stay…highly recommend

Friends

8/10

Excellent

13 Mar 2026

Julie

Great staff. Bed was not comfortable.

Partner

10/10

Exceptional

07 Mar 2026

John

We had a ground floor cabana room. Very nice and quiet. Excellent location, beautiful pool and ocean areas. I would definitely return.

Partner

10/10

Exceptional

07 Mar 2026

Elizabeth

Although there for only one night, we had a great time. The staff was very nice and helpful.

Partner

10/10

Exceptional

07 Mar 2026

Marianna

We had an ocean view room in the main building facing both the long pool and the ocean. Room and bathroom are on the smaller side but updated with comfortable beds, small refrigerator and a walk in closet. Impeccably clean. Two shower heads (rain and flexible) were a nice touch. Service was friendly and attentive: from front desk to cleaning staff to pool and beach and restaurant service.

Family

10/10

Exceptional

03 Mar 2026

Jacob

.

10/10

Exceptional

28 Feb 2026

Ronald

The room was beautiful the people were friendly. It was very relaxing

Partner

6/10

Pleasant

28 Feb 2026

Jon

The positives. Good location and art deco character. The negatives, everything else. Twice having pool area closed mid afternoon for private functions and pounding music at night were the worst aspects, but equally the room cleaning was poor, the rooms were tired and the resort and valet fees excessive. Five star cost for there star hotel. Disappointed

2/10

Poor

28 Feb 2026

Barry

I had made a reservation through expedia, our dog was rushed to the ER (I have receipts to prove it) and we spent the wholday there. I wasn't able to get to the hotel, when expedia called they said if I rebook right then, they would honor a credit. I have no idea when I will be back in Miami to book now, nor can I afford to lose over $800 for a situation I can't control.

10/10

Exceptional

26 Feb 2026

Jen

This hotel has great vibes and good food.

10/10

Exceptional

25 Feb 2026

sarah

quality

10/10

Exceptional

25 Feb 2026

nathalie

Room with ocean view was great!

Family

4/10

Poor

25 Feb 2026

Roy

No ice, BARs and pool closed by 5pm, seem to be lacking staff. Room very expensive and small. House keeping was great.

Partner

10/10

Exceptional

24 Feb 2026

ELSA

Everything was great!

8/10

Excellent

22 Feb 2026

Robert

Stylish hotel, heated pool, a must in February.
Beachfront location, Valet parking.

Partner

10/10

Exceptional

21 Feb 2026

Jill

Beach access, amazing staff, gorgeous property and great amenities. Love that it is adults only!!

Partner

10/10

Exceptional

21 Feb 2026

Nathaniel

Very clean room, all staff were extremely helpful, no trouble getting lounge chairs at pool, breakfast and lunch fare were delicious, complimentary prosecco one afternoon was a nice touch, the bathrooms adjoining the heated pool were very clean and convenient. Would stay here again.

Leisure Partner

8/10

Excellent

20 Feb 2026

Ann Morris

The staff were great and the room was clean. The only problem was the a/c blew on our heads all night, so we turned it off and opened the windows. That was a really nice option

Partner

10/10

Exceptional

17 Feb 2026

Christopher

Great value on the beach hotel

8/10

Excellent

17 Feb 2026

Craig

Staff was great !

10/10

Exceptional

14 Feb 2026

kimberly

Great location clean and elegant ambiance
! The pool area is beautiful and clean! Pool was heated to perfect temperature! Food at the restaurant was delicious! Totally recommend for south beach vacation!

Leisure Partner

10/10

Exceptional

14 Feb 2026

Michael

Hotel was great service was good. Had some issues with the tv but would still highly recommend!

Leisure

10/10

Exceptional

13 Feb 2026

James

Everything was perfect ! Staff was extremely courteous !

Business_and_leisure Family

10/10

Exceptional

13 Feb 2026

Ludmila

It a wonderful stay , we liked staff, clean rooms, beautiful beach and pool , delicious food . Thank you !

Leisure Family

6/10

Pleasant

11 Feb 2026

Stephen

I checked out after one night. Please make sure I don’t get billed for more than one night

10/10

Exceptional

11 Feb 2026

Joseph

It’s was ok ! Rooms are small and it’s a older hotel
But very nice Staff was excellent
But it was 40 degree in Miami the day we stay pre
Cruise and didn’t use any of the amenities due to weather but still charge the 62 dollars resort fee?
I would look else where next time
But glad we try it !

Leisure

8/10

Excellent

11 Feb 2026

Austin

Great amenities and clean hotel/room. We just stayed when a lot of construction was going on which they can’t control but one day at the pool they had workers on the stainless trailer and it Was super loud and should've Been arranged better with pool hours of guests trying to relax but overall a great location and resort !

Partner

4/10

Poor

10 Feb 2026

Steffon

To much construction going on next door. I couldn’t hear myself think while I was at the pool construction starts at 9am and it doesn’t quite down until 5pm not a place to go if your trying to relax at the hotel.
The food was great

Leisure Partner

10/10

Exceptional

10 Feb 2026

michael

excellent staff, early checkin, able to stay and use amenities all day of departure..

Leisure Self

4/10

Poor

10 Feb 2026

Randel

During the stay, city of Miami experienced record cold temperatures. While the hotel cannot control such occurrences, it could certainly benefit from having a functional HVAC system that provides heat to each room. For several days, the hotel room was truly uncomfortably cold. In light of the aforementioned, hotel management could have done more besides offering more blankets.

10/10

Exceptional

09 Feb 2026

Neil

Great spot. Excellent service. Very well staffed. The pool and bar are very nice places to hang. Good location on the beach

Leisure Partner

10/10

Exceptional

08 Feb 2026

Jane E

Hotel is in a great location for dining, beach and running/walking path. The staff was wonderful - friendly, helpful with attention to every detail of our stay. The grounds are beautiful - the pool is something from a magazine cover. All the outdoor furniture was comfortable and plentiful in great condition. Rooms were very clean and well appointed with comfortable bedding, towels, etc. plenty of closet and drawer space to unpack. We stayed in the cabanas and the porch was lovely and spacious overlooking the pool. We did not dine at the restaurant but it looked delicious with plenty of patrons. Highly recommend this hotel as a unique getaway. Enjoy!

Partner

8/10

Excellent

08 Feb 2026

Mark

Classic hotel. Good value

8/10

Excellent

08 Feb 2026

Lisa

Bed was extremely comfortable!! Beautiful hotel & pools.

Leisure Partner

6/10

Pleasant

08 Feb 2026

Debra

The room we reserved had no heat. It was 44 degrees when we got there.

We had to pay an extra $100 per night to move to a room that had heat. Thank God they had some.

10/10

Exceptional

07 Feb 2026

ALBERTO

Clean room and beach front property

Leisure Partner

8/10

Excellent

06 Feb 2026

Brian

Wonderful pool, patio, outdoor area. Staff was friendly and helpful.

Leisure Partner

8/10

Excellent

05 Feb 2026

Kathleen

The hotel was great location with very close beach access and walkable to restaurants and stores. For the price, I would have expected the rooms to be slightly more updated but very cute and vintage rooms and hotel. We spent a lot of time at the pool, and the construction next door was quite distracting at times.

Leisure Partner

10/10

Exceptional

04 Feb 2026

Merrill

Yes

10/10

Exceptional

04 Feb 2026

sam

Great vibe, wonderful location on the beach

Business_and_leisure Self

10/10

Exceptional

04 Feb 2026

Veronica

Even though the temperature in Miami was unexpectedly cold the staff and especially Alejandra, made our stay wonderful. Dinner at Mareva was delicious!

10/10

Exceptional

03 Feb 2026

Rebecca

We had the most amazing stay at the national hotel in Miami. From first arriving in the Uber and being greated by the Bell staff and our luggage whisk away, check-in was a breeze, and the staff were very friendly. Our hotel room was perfect with a nice ocean view and very clean and well appointed. I would definitely stay here again! We also enjoyed a nice time out by the pool at the pool bar and the food, drinks and staff very good too.

Leisure Partner

6/10

Pleasant

03 Feb 2026

Salman

No heating or air conditioning
Staff on the pool side was excellent
Salah was very polite and helpful

Business Self

10/10

Exceptional

02 Feb 2026

Cynthia

Great hotel! Loved the old Hollywood decor. The staff was very helpful. The room was clean and had comfy beds! The bathroom was a little tight and the shower only had a half door so water got everywhere when we showered. But not a huge deal.
The pool was really nice. The heated pool was an added bonus, especially since the weather wasn’t great when we were there. Joanna at the pool bar was lovely and cheery on the dreary day we were there. I would highly recommend this hotel. Felt very chic and high end but not stuffy.

Leisure Friends

10/10

Exceptional

01 Feb 2026

Jeff

Yes

10/10

Exceptional

31 Jan 2026

Wayne

Excellent hospitality

Leisure Family

6/10

Pleasant

31 Jan 2026

leah

The room was great! The reason we booked this hotel again as it was our favourite hotel that we stayed at post cruise before! We particularly enjoyed that they were able to get us a room early in the past, but they couldn’t do that for us this time! Also the pool closed at five and they kicked us out very abruptly as our entire party was sipping on a fresh drink when they aggressively kicked us out! When we asked for a later, check out, there was zero wiggle room, and that was a bit of a letdown as well.

Friends_and_family Friends

10/10

Exceptional

31 Jan 2026

Jackie

Pool, restaurant, service and the room were all terrific.

10/10

Exceptional

29 Jan 2026

Viktor

Nice hotel

10/10

Exceptional

29 Jan 2026

Jimmy

Excellent

10/10

Exceptional

26 Jan 2026

Krystle

Clean room and hotel within walking distance to Lincoln shops, restaurants, and beach. Quiet room which is a plus to get sleep and they loved my dog! The staff are very courteous and valet too.

Business_and_leisure Pet

10/10

Exceptional

25 Jan 2026

Gaylene

Love, love, love this hotel and the ammenities.

Leisure Family

10/10

Exceptional

25 Jan 2026

Robert

Very clean and fresh room. Nice junior suite. Excellent customer service. Not over crowded. Great pool area . Art deco feel with out the Loews convention crowd. Would suggest to anyone wanting upscale classic feel.

Leisure Partner

10/10

Exceptional

21 Jan 2026

Corey

Staff was great along with location

Partner

10/10

Exceptional

19 Jan 2026

John

The staff continually treated us with such top notch service and hospitality; The pool attendant Sallah was endlessly helpful and accommodating. We had a beautiful room and the housekeeping staff did a great job

Partner

10/10

Exceptional

19 Jan 2026

Zaneta

Amazing atmosphere of art deco, spectacular pool area, decent room

Leisure Friends

10/10

Exceptional

18 Jan 2026

JEFFREY M

Great place Great service. Bartenders fantastic !!!

Leisure

6/10

Pleasant

17 Jan 2026

Ralph

The constructions at the Delano hotel next door are extremely noisy its impossible to relaxe at the pool

Leisure Partner

10/10

Exceptional

13 Jan 2026

Robert M

Clean, great staff, pool area were all great. Restaurant could use a reboot. Stayed three times and will be back

Leisure Partner

10/10

Exceptional

12 Jan 2026

joseph

great hotel perfect location

Business_and_leisure Self

10/10

Exceptional

11 Jan 2026

JOSEPH MICHAEL BILLY

Accommodations , staff , food exceptional

10/10

Exceptional

11 Jan 2026

christina

Great hotel. Good things: helpful staff, clean, close by all of what’s happening but not loud. Their pool area is awesome and comfortable. The not so great: expensive drinks, two of the four pillows had some sort of stain, be ready with cash to tip the helpful staff. Overall highly recommended and would stay again and I consider myself very picky.

Leisure Partner

8/10

Excellent

09 Jan 2026

Dan

Friendly staff and great food

Leisure Partner

10/10

Exceptional

09 Jan 2026

Richard

Excellent in all aspects. , 5 Stars

Leisure Self

10/10

Exceptional

06 Jan 2026

Richard

Un bel établissement et très bien situé. Le personnel est très courtois et toujours prêt à vous aider

6/10

Pleasant

06 Jan 2026

Robert

The hotel is nice and the staff is friendly and very welcoming. The only thing is that the valet parking is pretty pricey and the resort fee per day. Overall ok.

10/10

Exceptional

03 Jan 2026

CHERYL

Great hotel- location and service! Was able to purchase a day pass for our friends to use the pool which was so nice! Pool attendants were amazing! Went above and beyond to make you feel welcome and comfortable! Great location for must dos in South Beach!

Leisure Partner

4/10

Poor

02 Jan 2026

Yanting

The double room next to the elevators was really loud at night. We could hear every movement of the elevators and barely slept. The hotel and the adjacent area are otherwise generally fine though slightly dated. We loved the pool area.

Leisure Friends

6/10

Pleasant

31 Dec 2025

Gus

Room was in good condition and staff was good. It's the room choice they gave us next to the elevator that makes a tremendously loud and annoying sounds. it was a little bit of a struggle to sleep. Room/Bathroom was out of some hygienic cleaners.

Partner

4/10

Poor

29 Dec 2025

Jesse

No swimmable pool

Leisure Family

10/10

Exceptional

29 Dec 2025

Eric Arthur

This was a very nice hotel with a clean room and friendly staff. The timely daily made service was an added benefit. The location on Miami Beach is superior. Our only complaint is that we had previously requested a room on a lower level and they put us on the top floor.

Leisure Partner

10/10

Exceptional

29 Dec 2025

PATRICK

Clean, always attentive service, and comfortable

Leisure Self