Comfort Inn Sandy Springs

Comfort Inn Sandy Springs - Perimeter

United States , Atlanta - GA
ATLANTA, 5793 Roswell Road, Ne
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100 reviews shown

2/10

Poor

23 Mar 2026

Christopher

La limpieza en el hotel es pésima, la piscina tiene agua estancada y sucia, el lobby un desastre, las habitaciones dan asco, aire sucio, alfombras sucias, nunca fueron a cambiar bolsas de basura no cambiar toallas, no lo recomiendo hasta que le den un buen mantenimiento y lo pongan optimo

Family_with_children

10/10

Exceptional

21 Mar 2026

Very quick and easy service from the front desk

Friends

2/10

Poor

20 Mar 2026

Javonna

just a dirty hotel

Family_with_children

2/10

Poor

16 Mar 2026

Kayla

Room was nasty sheets and bathroom was dirty. However you get what you pay for. Will not come back

Friends_and_family Family

10/10

Exceptional

13 Mar 2026

Maria

The gentleman that worked at night went above and beyond what any hotel employee has ever done. I believe his name was bono.If I got it right, but i'm not sure. My phone locked up to where it cost me $25 to take a cab from where I was. And I was unable to use my phone for any other reasons which was
Causing me a lot of problems in stress.. He unlocked my phone for me, which was lifesaving. My wallet dropped out of my jackets on the way outside to the bench to smoke. It had a hundred and eighty dollars cash in there.That with all the money I had left the last 14 the rest of the month. He took the time to try to help me find it all too.No avail. However, this morning, he knocked on my door and handed me the wallet.It had all my cards in there.Even though the money was gone. How bush every motel had an employee like this man. I don't not think he realizes how much I appreciated his help. And how he went above and beyond to help me was his kindness and concern

Self

2/10

Poor

11 Mar 2026

Joshua

This place was a dump. Whole place smelled like mold, weed, damp carpets, etc. Stains all over the room, cigarette burns, grody window dressing, a chair caked in who knows what, handy man special patch job on the ceiling, useless Wi-Fi, furniture with it's finishes worn through, RUSTY LAMPS, I can keep going. To top it off, the elevator that had alarms sounding since day 1 failed half way though my stay sending me up and up and down 3 flights of stairs with a bummed knee. staff was pretty much non-existent without knocking or calling out loud for them.

Self

2/10

Poor

07 Mar 2026

Thomas

dirtiest place I ever have ever been!

Friends

10/10

Exceptional

02 Mar 2026

Candace

Good

10/10

Exceptional

02 Mar 2026

Santina

Great price!

6/10

Pleasant

27 Feb 2026

Dwayne

It was cool walking distance from the brewery plenty of restaurants nearby

Self

2/10

Poor

23 Feb 2026

Sarah

Front desk staff was too busy to help me, was having a personal conversation on his phone when he did check me in. He looked at my id and said nothing to me the entire time he clicked on the computer and then handed me my room card and told me the room number. Hotel is dirty, smells, smoking everywhere, the sauna is locked and the exercise room smelled like fish! Coffee maker spit water everywhere and gave me no coffee. There is no contenintap bdast. Just bad bad bad

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Askar

Clean, affordable, easy check in

Leisure Self

10/10

Exceptional

10 Feb 2026

Linda

Clean and comfortable

2/10

Poor

07 Jan 2026

Kimberly

Cleanliness

10/10

Exceptional

03 Jan 2026

Nivek

Great location.

Leisure Family

6/10

Pleasant

02 Jan 2026

Shelley

It could have been cleaner. Especially the tub. The staff could have been more attentive to customers when they come into lobby area.

Business_and_leisure Self

6/10

Pleasant

01 Jan 2026

David

Decent

2/10

Poor

29 Dec 2025

Danielle

Never again. I got up to go to the bathroom at midnight and my bathroom was flooded from a leak coming from the room above mine. It was so bad that it had spread outside of bathroom too.

Leisure Family_with_children

2/10

Poor

28 Dec 2025

Lakeisha

Unclean

2/10

Poor

27 Dec 2025

Jose

dirty room with cockroaches. Not recommended.

Leisure Family

10/10

Exceptional

25 Dec 2025

Daniel

Good service and reasonable people

Leisure Self

4/10

Poor

23 Dec 2025

Rita

Room was dirty, specifically handprints on the walls and bed’s headboard, curtains dirty and in disrepair, and black mold in tub grouting. Hallways & elevator were filthy and beat up. The bed mattress was so bad it was lopsided and concave. Staff was accommodating and friendly, no problems there. Sorry, but the truth, I don’t like giving bad reviews.

Leisure Partner

2/10

Poor

22 Dec 2025

Heather

This Comfort Inn was the dirtiest property I’ve ever seen. The lobby was dirty, the room was filthy and the area where the breakfast is served was so dirty it was almost inedible. I have stayed at Comfort Inn hotels before and I have never had this problem.

2/10

Poor

22 Dec 2025

anthony

It was terrible

Self

2/10

Poor

21 Dec 2025

Janell

The room was actually atrocious. For $74 it should’ve $22 . The only perk was there were no roaches. The walls were busted , holes everywhere. Tv doesn’t even work. Changed rooms. Room even worse.

10/10

Exceptional

15 Dec 2025

Tavaris

Yes rooms are always in tip top shape and staff are always there for you love this property….

Self

10/10

Exceptional

10 Dec 2025

Tavaris

Yes the room was clean as usual and all the staff are amazing !

10/10

Exceptional

10 Dec 2025

Daniel

Gud hotel

10/10

Exceptional

10 Dec 2025

Tony

It wasnt bad

4/10

Poor

09 Dec 2025

Raymond

The facilities were not very well taken care of.
The bed sheets had stains, there was trash on the floor, there was still food residue in the mini fridge, the microwave was missing the plate, and a very strong chemical smell in the room had ill effects on my sinuses.

The room rate was very good, but in the future I would be willing to pay more for a better experience and an actual decent night's sleep

4/10

Poor

08 Dec 2025

Angela

The room was dirty and old.

2/10

Poor

08 Dec 2025

Aerialjanyah

I didn’t get to check in the front desk was rude went to another hotel

Leisure Friends

6/10

Pleasant

07 Dec 2025

Jennifer

Believe the reviews you read about the property

Leisure Self

2/10

Poor

07 Dec 2025

Shavarra

We did not stay long enough to eat breakfast. The conditions in the room dod not make me feel like breakfast would be prepared correctly. The photos online dod not match the actual room we recieved. Theres spots of mold on the ceiling in the bathroom. The staff was watching something on his phone and did not come to assist us until we yelled hello. We only showered and got ready for our event. We didnt feel comfortable staying in the room with what looked like mold on the ceiling in the bathroom and on the chaulk around the tub.

Partner

2/10

Poor

06 Dec 2025

Alize

Had roaches and rude front desk

Partner

10/10

Exceptional

06 Dec 2025

Shannon

The management (nighttime especially) were so accommodating and responsive. They really went out of their way to make sure you had what you needed and any questions you have are answered. No bugs at all. Rooms are a little out dated but still well worth the money. Balcony is in every room. Smart TVs so stream instead of watch cable with commercials. Hot breakfast every single morning. Fitness room. Pool.

Partner

10/10

Exceptional

06 Dec 2025

Lentrell

Quick check in

2/10

Poor

05 Dec 2025

Amirul

run down hotel, dirty , I have to swap my room three times , non-smoking room , smells smoking.
Broken furniture, chairs, dirty curtain, broken shower, toilet.

Leisure Family

6/10

Pleasant

04 Dec 2025

Sarah

We felt safe, it was quiet. No bugs. Heating/ air worked well. Hotel needs renovations badly. Could have been cleaner- there was trash left over from other guests on the floor and drawers. Fridge was very gross. Elevator did not work. There was a very strong smell of insense to cover up smoke smell.

Leisure Family

4/10

Poor

04 Dec 2025

K.Rashad

Needs a complete upgrade . Was clean to a certain extent but needs upgrade asap

Leisure Self

4/10

Poor

30 Nov 2025

LaSheria

Let’s see the hotel itself could use some renovations. The elevator had a funny old smell, trash was piled up soon as I got off the elevator, my room had a funny smell, shower wasn’t clean, could definitely use a paint job and fix the peeling wallpaper and or paint, exposed wires from the tv, blow dryer was hanging off and the fridge was outdated. Overall it was an experience. Only plus staff was nice and bed was ok. You get what you pay for.

Business_and_leisure Self

2/10

Poor

30 Nov 2025

mohiuddin

Hole on the wall, everything was dirty

8/10

Excellent

25 Nov 2025

Rose

Courteous staff, appreciated amenities, could have been cleaner

Leisure Family

2/10

Poor

17 Nov 2025

Timothy

I was extremely disappointed with my recent stay at this Comfort Inn. From the moment I arrived, the experience was unpleasant. The receptionist at the lobby was very rude and not helpful at all, which immediately set a negative tone for my stay.

Things only got worse when I got to my room. The room was filthy, with visible mildew, ripped furniture, and stains on the bedspread. It was clear that proper cleaning and maintenance had been neglected for some time.

Overall, this was far below the standard I expected. I hope management takes these issues seriously and makes the necessary improvements. I would not recommend staying here until significant changes are mAde.

2/10

Poor

15 Nov 2025

Kayla

There were bugs in the room.

Friends_and_family Friends

2/10

Poor

14 Nov 2025

Trevor

Dirtiest, most ratchet, broken down hotel I have ever stayed in. Drug deals and prostitution definitely taking place in the hotel.

Business Self

2/10

Poor

13 Nov 2025

Levercia

No laundry was available, the room wasnt up to code like the frig leaked water outside the frig and inside damaging food. The flooring was so dirty it stuck to your socks. The balcony door was poorly closed and wouldnt lock. The air coming through the door wasnt nice at all. The bathroom was unsanitary inhad to clean with ammonia and clorox the tub was cracking and it really didnt fit how it was supoose to and no stopper to take a bath. No cleaning services which advertised daily and laundry you dont get your towels washed daily.

Self

4/10

Poor

13 Nov 2025

Miguel

The hotel is not well kept. Starting with the outside entrance there are wall sidings falling apart. Inside the room the bathtub was cracked, and the carpet was wet. The mattress is worn out, not very comfortable. it supposed to be a non-smoking facility, and the cigarette smell is terrible in the hallways. The staff is very courteous.

Leisure Family_with_children

10/10

Exceptional

13 Nov 2025

Tavaris

Everything was excellent as usual love the property and staff

10/10

Exceptional

11 Nov 2025

Bradley

Staff is very friendly.

2/10

Poor

10 Nov 2025

Jasmine

It was very nasty . I had to check out and get a refund.

Leisure Family

10/10

Exceptional

10 Nov 2025

Sarah

Easy check in, desk staff was nice. Room was perfect and even had a small balcony, bfast had exactly what we needed. The linens were nice and tv was adequate. I don’t normally leave reviews but his process was easy and stress free so I’m pleased more than I usually am.

Friends_and_family Family

10/10

Exceptional

08 Nov 2025

Larisa

I love the place the guy in front of my door slept with my wife it was unbelievable experience)

Partner

6/10

Pleasant

04 Nov 2025

Tyler

The room was overall in okay condition not the best whatsoever. This hotel is very old and dull looking and could use some renovations. Other than that it was an okay stay, I possibly won’t be back at this hotel but I was okay.

Leisure Friends

6/10

Pleasant

30 Oct 2025

Mariah

Staff was nice

Business_and_leisure

2/10

Poor

29 Oct 2025

Olivia

Staff racist liars

Business_and_leisure Self

2/10

Poor

27 Oct 2025

Joselyn

Was too dirty , and smell really bad inside and outside. The beds uncomfortable.

Family

2/10

Poor

26 Oct 2025

sandra

Don’t do it PASS close this place..

Informed staff at the front desk about roaches and he said nothing has if he knew they had them already. Stayed for 7 days and not one day was our room cleaned asked front for our to be clean said ok and when we returned at 8 pm room was never cleaned. Every night we have to go to the front desk for towels. Key card didn’t work had to go back down a few time. And the elevator inspection sign was expired. Horrible we weren’t there for a vacation we our son was/is in the hospital and it was the closest most affordable hotel. There’s a hole in the wall
Where the hairdryer is and behind the tv the phone doesn’t work
Went to front desk no one was there for a while had to wait. Mold in the bathroom

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Crystal

Everythinh was good

Business_and_leisure Self

10/10

Exceptional

25 Oct 2025

Makayla

6/10

Pleasant

22 Oct 2025

Mariah

Staff was very nice. My room has roaches

Business Self

6/10

Pleasant

22 Oct 2025

Bertreassia

Did not feel secure because I was on the basement floor of the hotel. The door was old and had the typical hotel swing lock, but there was also a deadbolt. There was another door, french door with no stay in-place bolt for one of the glass doors. Too many gaps around the door allowing pests to enter. There was a smell/odor in the hotel room. The air conditioning was on so I turned it off due to the cold outside temperature. The odor becomes more noticeable. I woke up the next morning with a headache. Someone stole my shades from the room. Need more indoor and outdoor cameras, replace the old in shampooed carpets and replace the doors, sanitize the hotel rooms with a bleach agent. Not the expected Comfort Inn experience.

Self

10/10

Exceptional

17 Oct 2025

Tomika

Will book again

10/10

Exceptional

16 Oct 2025

Tavaris

The front desk are awesome they take care everything you ask of them they are completely amazing !!!

Self

10/10

Exceptional

15 Oct 2025

Tavaris

Excellent service and property

Self

2/10

Poor

14 Oct 2025

Darren

Not great

The weather was fine. It could’ve been a little bit warmer. This is my second review for the same hotel. I wouldn’t recommend it. I was there to visit my son in the hospital, so it served his purpose. However, the patio door didn’t close all the way you can still see outside The bathroom. You can see the pictures the rugs had. I’m sorry carpets had several stains the furniture that they show in the pictures are far more extremely worn than which shown the hallways were gross. You can see three different types of paint barely any touchups on we were on the fifth floor the fifth floor the fourth floor Neither one of them had icemakers had to go to the first floor or icemaker had to request for towels every day first day of arrival, they had a caution tape all the way across and a big dumpster out so he had to walk around the dumpster and under the caution tape Tried to reach Front Desk for two nights no answer i’m saying this sorry so there are no periods. The place was really sketchy the bathroom the toilet seat when you sat down and moved I tried to tighten it. I couldn’t tighten it because it wouldn’t tighten and it was still loose like if you just sat down on it the wrong way it would break off. I was disappointed we were gonna go to another hotel but we didn’t want to take the time away from seeing our son in the hospital to move rooms with all of our stuff.

Friends_and_family Family

4/10

Poor

14 Oct 2025

sandra

Served the purpose

Stains in the carpet the balcony door you have to slam it to close it. But you still see in the picture it not closed all the way. See the bathroom we had to ask for towels everyday and wait. There was no ice machine we had to go to the first floor for ice. We called front desk no answer two night in a row. The picture are outdated on line.
I didn’t change hotels only because it was close to the hospital for me to visit my son
They had caution tape across one side where you park so you had to bend down to come in or walk all the way around to the other side and it was a big dumpster in the way. The furniture, the leather leather was half peeled on most of the stuff. They just need to update their photos like I said I did serve the purpose for me to visit at the hospital with my son.

Friends_and_family Family

2/10

Poor

12 Oct 2025

SAMPATH

Worst

10/10

Exceptional

11 Oct 2025

Olga

AC filter may need to be check and make sure is change often. I have allergies and as soon as I turned the AC I was snizing

Business Family

4/10

Poor

09 Oct 2025

Alexandria

Poor customer service and the hotel needs a lot of work

Business Self

2/10

Poor

05 Oct 2025

Annette

This hotel was absolutely nasty! Went up to the room and turned right around and left! Sink was cracked in half with caulking, big stain on the floor, curtains were filthy. Looked over the balcony overlooking the pool area, beer bottles inside the pool. Also the property seemed shady. Wasted $110!
On a positive note, the man at check in was very friendly.

Leisure Partner

6/10

Pleasant

03 Oct 2025

paul

Area was good conveint what was lacking in place was not hard to get too outsidestaff was good but room should not have been used person at check in should have known that

Leisure Self

6/10

Pleasant

02 Oct 2025

Nicole

No I don

2/10

Poor

30 Sep 2025

Cynni

Just dirty , the beds dirty has stains , we all was itching afterwards from bed bugs

4/10

Poor

30 Sep 2025

BeKim

Rooms is very nasty

4/10

Poor

30 Sep 2025

BeKim

Very bad

4/10

Poor

29 Sep 2025

Dom

The space was not very clean. It was worn. The chair in my room had visible stain on it and there were holes in the bedding. The curtains were stained and the bathroom door had mold on the back of it.

Business

2/10

Poor

29 Sep 2025

Judy M

When we went to check in there was nobody there no way to get in touch with staff because all phone calls went to the empty front desk. Eventually somebody came and was very short with us when we tried to ask questions and read consents. Got to the room and it was dirty, smelled like mildew, and had dirty water pooled on the floor between the kitchen and bathroom. We left and went to a different place

Leisure Family

2/10

Poor

27 Sep 2025

Lora

This place was GROSS! My shower had used washcloth hanging in shower. And hair! As if they just didn’t clean the bathroom! Towels were not tidy. AC unit was filthy! Cracks in the doorway to balcony so you could hear people below and traffic nearby. The clerk who checked me in lacked personal skills. No smile and just didn’t want to be there was written on his face. NO WAY will I stay again!!

Leisure Self

8/10

Excellent

26 Sep 2025

Victor H

Room needs updating, staff are nice. Great location, close to major highway and lots of restaurant within walking distance.

Business Self

2/10

Poor

23 Sep 2025

Jared

This hotel is disgusting. When I saw the condition of the room, I left and checked into another hotel out of fear of bedbugs. I was scared to touch anything — the carpet, curtains, and side chair were so gross, and the smell was unbearable. It was clear they had sprayed chemicals everywhere to try to cover it up. Just spend an extra $20-$40 and find somewhere decent not worth the risk.

Business Self

2/10

Poor

22 Sep 2025

Marie

Immediately upon arrival there was trash over flowing outside by the front doors, once inside I waited awhile to be serviced . Once keys were received I went into the elevator to get to my floor. Once off the elevator there was trash overflowing from the trash can. As I walked to my room the hotel walls are just painted over and patched , carpet is thick and filthy . Once to my door lots of scratched paint and dirt. I went inside to see holes in the walls, roaches, stained mattresses,and mold in the bathroom above the shower-I took pictures of everything . This is the worst hotel I have ever stayed in . Save yourself time and a comfortable good night sleep go somewhere else. I traveled from Texas (driving) and it was late so I had no Time to hurry and grab another hotel.

Business_and_leisure Family_with_children

4/10

Poor

20 Sep 2025

Samantha

Not so good . Front desk agent was kind enough

Ceiling had severe water damage and mold . Walls , air conditioner , balcony , refrigerator were all filthy. Shower curtain ripped and tattered.

Self

4/10

Poor

09 Sep 2025

Sharon

Don't stop nor stay

Because I booked online at a cheaper room rate. The rooms they provided were horrible and were in the basement the first floor. They were old mildewy, The bed covers was nasty and the sheets had burn holes in them... The staff did give us new linen the next day but it was just too late and because it was a holiday weekend everything was booked. I will never stay here again and I advise you to look at the room before you pay 😡

Friends_and_family Friends

2/10

Poor

07 Sep 2025

boyd

Really dirty and run down

Business Partner

2/10

Poor

06 Sep 2025

Paula

We ended up leaving and not staying the night, didn’t even care for a refund. All rooms in Atlanta area were booked, so decided to try this one, horrible idea. The room was in the basement, smelled moldy and musty. Mattresses were stained with blood / urine. There was a sliding door that gave access to a back unsafe looking alley? Clearly needs new management/ owners. This hotel needs a major upgrade and housekeeping. There are clear signs of rats, bedbugs and roaches.

Leisure Family_with_children

2/10

Poor

04 Sep 2025

Latryce

Disgusting

Friends_and_family Family

2/10

Poor

04 Sep 2025

Joquita

This property was disgusting.

This hotel was a disaster!! It smelled like marijuana. People were smoking it all day and night. The pictures online didn’t match the hotel at alll!! Things were falling apart left and right. I was not pleased at all and you all should really pay attention to who and what is representing your company! The pictures does it no justice abs quite frankly I would like a partial refund for my stay.

Business

2/10

Poor

03 Sep 2025

Brianna

Nasty

The room was very dirty asked them to come clean , they did not have towels had to use the same towels everyday during the stay . No cleaning services came by the room to ask if we needed anything . We killed 3 bugs in the room. Overall a very nasty place for sure . Looked nothing like the website

Friends_and_family Friends

2/10

Poor

02 Sep 2025

Jade

Roaches inside the rooms old linen terrible experience

Leisure Family

2/10

Poor

01 Sep 2025

Lakeyshea

The room was clean but they put stained sheets and comforter on the bed and wasn’t helpful with changing them. The staff wasn’t pleasant but one person I dont remember her name but she was nice. The pool was dirty and I had to clean the cigarette buds out. The parking was okay I didn’t have an issue with that. I would not recommend the stay the bed was super uncomfortable. If you plan to stay this is really an after thought and not really a great stay for no more than 2 days top.

Leisure Self

2/10

Poor

31 Aug 2025

India

This place is ABSOLUTELY FKN DISGUSTING! -10/10. The air conditioning unit had mold in it and we couldn’t even HARDLY BREATHE with it running. Dirty sheets , dirty pillowcases, a DISGUSTING TUB. I couldn’t even SHOWER because the tub was so NASTY. You people shouldn’t even be allowing people to book here until you complete renovations and proper hygiene. & all he said was “I can bring you some new sheets”. I’m highly disappointed and this is unacceptable.

2/10

Poor

25 Aug 2025

john

Stayed there a couple of years ago and it was ok. This time the place has deteriorated and the elevators didn’t work.

Business

8/10

Excellent

18 Aug 2025

Shamari

The TV in my room was broken and WiFi was spotty. My partner got stuck in the elevator during our stay due to malfunctioning. The hotel is in a great area, but us definitely due for some major renovations.

Partner

6/10

Pleasant

17 Aug 2025

Edna

The door on the elevator made noise and the lights not all work and the ice machine on the floor didn't work add to go down to the first floor to get ice

Family

2/10

Poor

17 Aug 2025

Sarina

Do not stay here! None of the amenities are open to use, the rooms have roaches, the tub is disgusting, there was hair on the walls, fridge was broken. And to make matters worst if you come as a single woman or a single mother like myself you have male staff members in the front desk that make you so uncomfortable, this man kept telling me over and over how “pretty I am” and asking me “what’s your plans for the night” and when i repeatedly said I have nothing plan just to be in the room with my kids he stated he just wanted some time with me, this interaction anytime I walked out to the front to grab a food delivery or went outside to talk on my phone and have a smoke break. And with the latch being broken in the room I got zero to no sleep. Never again!

Leisure Family

6/10

Pleasant

15 Aug 2025

Eric

This hotel just feels like it’s going out of business, the amount of stuff in that hotel that needs to be fixed. I had a clean bed and hot shower, that’s all that mattered. But they want waaaay to much to stay at that place.

Self

2/10

Poor

09 Aug 2025

ruben

Bad smell, looks like it was awesome once upon a time with all rooms having a balcony and sauna adjacent the workout room. Lastly, something made Me itch horribly after I took a nap upon getting there. They played a Lil trick on Me. Seems they put down carpet freshener and lowered the temperature thus making the smell unnoticeable... Breakfast was cool.

Business

4/10

Poor

06 Aug 2025

nayia

The hotel staff were super helpful and nice. The hotel is a reck… broken bathroom ceiling, broke. Sink. Dirty carpet walls and curtains.

Business Self

2/10

Poor

06 Aug 2025

jada

smelled horrible in the first room we got like mildew it was so strong and the man knew it before we did we had to request a new room the new room was better as far as smell wise but it still didn’t feel safe to shower, brush my teeth, or even lay on the sheets even the elevator completely stopped working and someone was stuck in there

Leisure Partner