Hampton Inn Atlanta-Buckhead

United States , Atlanta - GA
ATLANTA, 3398 Piedmont Rd., Ne
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100 reviews shown

6/10

Pleasant

12 May 2026

Eboni

Room wasn't too clean. Toilet paper on floor, dirty toilet bowl, hair on toilet, room just felt nasty.

Family_with_children

6/10

Pleasant

10 May 2026

Paul

The breakfast was good, the staff were nice, there was plenty of parking, and the pool area was clean.

While the lobby and the breakfast area were clean and taken care, the building is definitely long in the tooth and overdue for a remodel.

Room 207:
The bathroom ceiling had multiple splatter stains, like someone opened a Pepsi and sprayed the ceiling. I guess the maids never looked up because the rest of it was clean.

The popcorn ceiling had a spot that was starting to detach from the ceiling above the bed, and there were cracks where the ceiling joined the walls.

The main room was clean and no other issues stuck. This was definitely a you get what you pay for situation. If you want a nice Hampton in the area. Go a little further down the street to the nicer Hampton Inn & Suites.

Partner

10/10

Exceptional

10 May 2026

GLEN

Property was clean, room was good, staff was friendly.

Self

4/10

Poor

10 May 2026

Agniesz

Room was not ready, breakfast partially available. It was a mess, need more personal

Partner

2/10

Poor

09 May 2026

Sabrina

False advertisement!

Self

2/10

Poor

06 May 2026

Mustafa

Hotel had no shampoo for several days. Stayed 5 nights no room service although l asked for. The front entrance locks doors at 8pm, the key card scanner does not work and you have to wait till sb sees you to get in. Very annoying

Self

8/10

Excellent

02 May 2026

Samuel Gayflor

I like the breakfast is self serve

Self

2/10

Poor

27 Apr 2026

Dayanara

The property was dirty and run-down! Would not stay here again!

Self

8/10

Excellent

23 Apr 2026

Dwayne

Yes

Business Self

2/10

Poor

20 Apr 2026

Brian

Got confirmation from Hotels.com, but Hampton said they never recieved it. There were no rooms available once I arrived. This was a work trip and a co-worker and I were sharing a rental car. He had a room and I had to find another location for the night. It was a huge problem as well as costing additional travel expenses.

Business

10/10

Exceptional

19 Apr 2026

Trevaugn

Great hotel for stay especially the breakfast

Self

10/10

Exceptional

15 Apr 2026

Astride

Clean room

Family_with_children

10/10

Exceptional

14 Apr 2026

nandi

Fresh breakfast clean rooms will return

Friends

6/10

Pleasant

13 Apr 2026

Charity

Staff was helpful but not real excited about it. Property was good enough for a nights stay but not sure I would stay here again. Fine for a Hampton Inn.

Self

10/10

Exceptional

10 Apr 2026

Thomas

It was great as usual

10/10

Exceptional

08 Apr 2026

Paul

Friendly staff

Self

6/10

Pleasant

04 Apr 2026

Sean

4/10

Poor

31 Mar 2026

Anna

Positives: good location, decent buffet breakfast.
Negatives: walls are super thin. You can hear every car drive by, especially on the weekends, every conversation in the halls, & every time someone drops something on the floor above you. The barn door to the bathroom is cute but is not sound proof so you hear everything when someone is using the restroom & there was no exhaust fan either, to help drown out the noise. Stayed 3 nights & did not sleep well any night we were there.

Friends_and_family Family

6/10

Pleasant

31 Mar 2026

Fernande

Family

10/10

Exceptional

28 Mar 2026

Aqueelah

Yes

10/10

Exceptional

26 Mar 2026

Saba

Was good

6/10

Pleasant

24 Mar 2026

Kayla

The pool was not opened after i checked online and nothing stated it was closed. I called to confirm and all amenties were going but upon arriving the road work was a little hectic then kids got ready to go to pool only to find out it was closed and noone wasnt sure why or when it would be unlocked. So very dissappointing that the pool was the only reason on staying for kids to do. Breakfast was good staff was nice. Rooms were clean could be a little better and rooms could be updated. EX recaulk bathroom baseboards etc where things needs to be addressed. Other than that it was good,

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Asha

Very nice and clean. Parking was amazing and the free breakfast was everything!! 10/10

6/10

Pleasant

21 Mar 2026

William

Everything could use a refresh and the breakfast was just ok, but the staff was very nice.

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Shenandoah

I wish there was a hot tub but there was not. It was a standard sound but it was clean and comfortable for a stand up shower.

Friends_and_family Friends

6/10

Pleasant

17 Mar 2026

Ashley

It’s just not as nice as you want for being in Buckhead, but also it costs a lot less than every other hotel in Buckhead, classic get-what-you-pay-for.
Needs a property refresh— the elevator flooring is peeling & busted, hallway carpeting is shedding & stained etc. etc.
can hear others plumbing in your room- :/

10/10

Exceptional

16 Mar 2026

Lauren

Clean, large room; helpful staff when I needed to print a few documents

10/10

Exceptional

14 Mar 2026

Penny

Room was clean and front desk was nice.

Friends_and_family Family

2/10

Poor

12 Mar 2026

David

Rooms were filthy, room i reserved was not available because housekeeping did not celan 14 rooms and they wanted to give me a king room with me and a friend. I said no and had to wait hour and half for the front desk guy to go change sheets. Then we go in room and there were dirty sheets there, and he put the wrong size so we had to help put the sheets on, which supposedly clean and looked horrible. I have videos and pics. Then was not able to shower cause there was hair from like a week of people staying there. TERRIBLE. Now i am trying to get a refund for that nigth and they did not approve and i am posting videos and pics so everyone could see how horrible this place is. NEVER IN MY LIFE DID I EVER SEE A HOTEL SO HORRIBLE AND DIRTY.

Business

10/10

Exceptional

11 Feb 2026

Matthew

great staff

10/10

Exceptional

18 Jan 2026

Dave

Yes, yes. Very nice room.

Business Self

10/10

Exceptional

15 Jan 2026

Mona

Yes the room was spotless and the staff courteous from front desk, housekeeping in the hallways, breakfast hosts.

4/10

Poor

11 Jan 2026

Thomas

Breakfast was terrible. Stale pastry and Scrambled eggs had so much salt that they were inedible. Breakfast at other Hampton Inns we have stayed at are great. Not this one

10/10

Exceptional

11 Jan 2026

Sandra

The staff Walter was great

6/10

Pleasant

11 Jan 2026

Lisa

It was ok!! Fairly old hotel.

Leisure Family

8/10

Excellent

30 Dec 2025

Andre Rodolfo

Good, reliable standard of service that I associate with the brand. Value for money, good location, complimentary parking. A good base for recent visit to Atlanta.

Leisure

10/10

Exceptional

29 Dec 2025

Darel

Awesome hotel!!!

Leisure Self

10/10

Exceptional

29 Dec 2025

Dicarus

The room was spotless. The breakfast was good. Room service were very helpful, as were the front desk at check in and check out. Enjoyed the stay immensely and will return in the future

Friends_and_family Friends

4/10

Poor

28 Dec 2025

Anthony

The toilet seat had hair on it and it had brown stains on it. When I told staff they asked if I wanted to change rooms and I asked could someone just clean it. She said she could give me cleaning supplies to clean it myself. I told her I wasn’t going to clean it I’d rather change rooms so I did.

Self

6/10

Pleasant

27 Dec 2025

Gerald

Room is dated and needs new mattresses & pillows. Also, channels are very limited on TV.

Partner

8/10

Excellent

18 Dec 2025

Lisa

Staff was wonderful.

Business_and_leisure Family

4/10

Poor

15 Dec 2025

Ashley

Had the room booked for over a month. Did check in through the app and chose our room with other coworkers for a company event. Couldn’t check in until after 6:30 because room wasn’t clean. Had to move floors just to get a room at 6:40, which made us late for the even. Thermostat didn’t work . No tv remote. Side was broken and falling apart.

Partner

2/10

Poor

08 Dec 2025

Manuel Gustavo Burgos

First we got there no luggage cart available, we only have 3 and we do not know where they’re. Second, they gave us a room (after 10pm that we got there) not clean not done. No pillow cases. Door does not closes. From 405 moved us to room 418, no towels. We had to go downstairs for a second time after the key changed, to get our own towels since no one could take them to us.
The ac unit makes an awful noise. Like bad like it was going to explode. My toddler was walking in sucks and the carpet is very dirty. Reflected on his socks. Haha!
Front desk people was nice but Im sorry, to be a Hampton Inn , I’m very disappointed.
Breakfast at 8am, most of the things were empty. I felt bad maybe it was my luck but it was like that.
I called front desk around 10am if I can check out a bit later, I had no sleep with the noise of the ac unit.
They said 12 was the max I said that works, we will leave then.
Housekeeping knocks at 10:45 I said we’re not leaving yet. I made sure front desk knew, she replied then at what time are you leaving? I said 12. Someone must not communicated to them and my sleep failed again.
Convenient the location for my husband’s appt. Convenient parking but it was such a bad experience.

Business Family_with_children

2/10

Poor

08 Dec 2025

Bimal

I stayed at the Hampton Inn for one night, and unfortunately my experience was very disappointing. The hotel itself is fine, but the management and cleanliness were unacceptable. When I arrived, the toilet was extremely unclean, which shows a serious lack of attention from the staff.

Overall, the management needs to improve significantly to maintain basic standards.

2/10

Poor

07 Dec 2025

Geovanny

No registraron mi entrada al llegar y dieron el cuarto a otro cliente y querían abrir la puerta a media noche. Muy mal raro y no agradable no poder dormir

Leisure Partner

10/10

Exceptional

06 Dec 2025

John

Very pleased. We arrived late due to airport delays, but we’re greeted warmly on arrival at hotel. Everything in room / hotel as promised.

6/10

Pleasant

25 Nov 2025

Salua

Breakfast was okay… not too many things on the menu.

Business_and_leisure Family

2/10

Poor

18 Nov 2025

Kevin

I always reaceach hotels before booking and know that much of what you read is inaccurate, but we regularly stay at Hampton Inns. This one is in desperate need to a refurbishment or at the very least a deep cleaning.
On a positive note, the staff were very friendly, except for the $50 charge tacked on checkout for being 1 1/2 hours past the noon deadline, even though I had called to tell them were were stuck in traffic returing to the hotel from a morning meeeting.

Business Partner

8/10

Excellent

18 Nov 2025

Chad

Just the road construction in front is a bit aggravating.

Business Self

10/10

Exceptional

16 Nov 2025

Myshia

Excellent

Leisure

10/10

Exceptional

12 Nov 2025

Maria

Clean room, helpful staff! Everything was smooth and to our liking.

10/10

Exceptional

29 Oct 2025

Michael

Breakfast was good. At 8am, was out of dark roast coffee. By 830am, out of all coffee. By the time I finshed, around 845, no apparent effort to replenish it. Otherwise, very clean property, lots of construction on Piedmont, which limited access. Not their fault.

Leisure Partner

10/10

Exceptional

22 Oct 2025

Felicia

Stay here each and every time I’m in Atlanta. They never disappoint the staff is so friendly and helpful

Friends_and_family Friends

10/10

Exceptional

20 Oct 2025

Courtney

I had an awesome stay

Leisure Family

4/10

Poor

18 Oct 2025

Hsiaoyun

The hotel is located at the prime location but poor management. The breakfast is the worst I've ever stayed at any Hampton Inn. Very little options in breakfast. The hotel is completely out dated and need a major renovation. Their website shows the parking is free but they asked me to pay $28 for parking per day upon checking in. This is not right and I would not recommend anyone to stay there.

8/10

Excellent

13 Oct 2025

Candace

The attendants were very polite.

Self

8/10

Excellent

12 Oct 2025

Kim

The pet fee is too high and there was no grass due to construction

Friends_and_family Family

6/10

Pleasant

11 Oct 2025

cindy

Great location, pet friendly, wonderful staff, lobby and breakfast area clean. But, First room with mold and peeling paint, second room just not clean, too tired to move to a third room. Dirty old french fries under the air conditioner, sheets appeared clean but stained bed cover, floor dirty. Needed to wipe the room down and use own blanket.

Business

8/10

Excellent

10 Oct 2025

Sharita R

The staff was very nice. I only stayed overnight, but they were very friendly

Leisure Family

10/10

Exceptional

10 Oct 2025

Tim

Friends_and_family Family

10/10

Exceptional

02 Oct 2025

Patty

convenient, clean, front desk clerk was great (she deserves a raise)

Business Family

8/10

Excellent

28 Sep 2025

Laura

Clean place though not fancy. Bed is not super comfortable and pillows are not at all. Otherwise a great stay

Partner

10/10

Exceptional

23 Sep 2025

Allen

The road construction along with the hotel renovation is the reason for condition and facilities. However, the breakfast is great and parking is free at this hotel (until renovations are complete (late 2025 or early 2026) whereas all the other hotels parking is $28 to $50 per night.

Leisure Family

8/10

Excellent

19 Sep 2025

gena

A good hotel for a fair price

The property is very well located and the most budget friendly hotel in the area that is also civilized. There’s a great deal of construction around the hotel, which makes navigation difficult. The bed was extremely comfortable as were the pillows. The room was very clean. The shower was large and the water pressure was good. The water was hot. The parking was under the hotel that was convenient.

Self

10/10

Exceptional

29 Aug 2025

Herschel

Good experience

Hotel was clean and did not have an odor. The front desk staff were very friendly. I have stayed here multiple times and never had an issue.

Friends_and_family Friends

8/10

Excellent

24 Aug 2025

Eleanor

Road-widening project on Piedmont Road

This Hampton Inn is always a great property; consistently clean, great team, yummy breakfast, pet-friendly, perfect location. The ONLY reason for a reduced star is that the city of ATL is widening Piedmont Road, an entire lane of road is blocked, curbs torn up, construction is estimated until YE 2026, and NOWHERE on the website or in details about the property is this hardship mentioned. It absolutely affects traffic, entry & exit of property, visibility of property access, etc. It’s very hard driving in or out when workers block the lane or hotel driveway with equipment & barrels, and if you have never been there before, you would not know where to access the driveway.

Friends_and_family Friends

8/10

Excellent

24 Aug 2025

Todd

The area was very good with a lot of shopping and restaurants is walking distance. The only negative was the road construction out side of the hotel.

Leisure Family

8/10

Excellent

20 Aug 2025

Allen

The hotel is under renovation and the road is under construction as well. The parking is free until the renovation is complete this is a plus compared to all the other properties in the same area. Average is 28 a night self parking.

Leisure Family

10/10

Exceptional

13 Aug 2025

Leslie

The woman at the front desk was WONDERFUL! And the gentleman that drives the transportation van (his name is E) was the BEST. Polite, sweet, funny, and super helpful.

Leisure Family

10/10

Exceptional

12 Aug 2025

Ricardo

Front road is under construction. At night when getting in the evening.

10/10

Exceptional

28 Jul 2025

Great place to stay if you are going to a concert at Chastain Park etc. Was very quiet with super fast check in and decent free breakfast. Good value for money (was $114 pn) and best of all free parking. Think it was close to shopping etc.

Leisure Partner

6/10

Pleasant

28 Jul 2025

Tinaruth

Staff was very kind and accommodating. The building is dated and needs upgrades. The rooms need some TLC like paint and new lamp shades.

Business Self

10/10

Exceptional

24 Jul 2025

Ashley

great customer service

All the staff we encountered were super friendly and nice. Love the bottles of water provided at check-in and the later check out time. Our room was very clean. There is construction going on around the hotel but it didn’t wake us up. My only dislike is the sliding barn door on the bathroom. But thats just a personal preference. Location is great for Atlanta. It felt safe. Close to amphitheater.

Partner

6/10

Pleasant

21 Jul 2025

Tiniki

Mixed Experience – Great Front Desk, Dirty Room

My recent stay at Hampton Inn Atlanta Buckhead was a bit of a mixed experience. Upon arrival, the check-in process was quick and seamless—shout out to Henry, the night auditor, for being courteous and helpful.

Unfortunately, the initial room assigned had a very strong odor of urine, which made it uninhabitable. I returned to the front desk, and Henry quickly reassigned me to another room—again, great customer service on his part.

However, the second room wasn’t much better. I found hair on the bathroom floor, in the shower, and even on the bed, which was disappointing and concerning from a cleanliness standpoint.

While I appreciated the ease of check-in and the staff’s willingness to help, the lack of proper room cleanliness was a major letdown. I hope management addresses these issues, as they impact what could otherwise be a solid stay.

Partner

6/10

Pleasant

14 Jul 2025

Bria

Parking is free and they have free breakfast. They offered pork free options so that was nice! The staff was nice and rectified my issues as I was given a king room when I booked a double queen. Of the 2 downstairs elevators 1 was broken. The gym was very small and had limited equipment. The room hallways need the carpet cleaned.

Leisure Friends

10/10

Exceptional

14 Jul 2025

Qiufang

Everything was perfect, including the location, the room clean, the breakfast and the parking. The staff were nice and friendly. I would like to give them a 5 star. I will be staying there again if I have a next trip.

Business Family

2/10

Poor

10 Jul 2025

Yeslem

We got checked in to a dirty room that looked like it never been cleaned after last guests i went back to the person dowstairs and he gave us another room that looked ok. Tiny space room not very clean towels but we said OK. Last night of our stay the toilet got clogged & there nothing they vould do even in the morning they didn’t bring anyone to fix it so, my wife, my kids & me had to go somewhereelse where we can use the bathroom. We decided to check out and we will never be back to this hotel. And you should not use this hotel in your life if you don’t wanna be using other restaurants bathroom to brush your teeth.

10/10

Exceptional

08 Jul 2025

Sofia

Clean and spacious

Business Self

8/10

Excellent

01 Jul 2025

Olivia

Good stuff, breakfast, shuttle. It was generally a good experience except for the construction at the front.

Business Self

6/10

Pleasant

24 Jun 2025

Vanessa

No toilet paper in the room upon arrival. It took until the following day to get some. Room was very hot and unable to adjust cooler. The food was mediocre. The construction in front of the hotel was noisy.

Leisure Self

8/10

Excellent

22 Jun 2025

Kenneth

Lived up to expectations.

Leisure

10/10

Exceptional

22 Jun 2025

Deshon

excellent property with on walking distance of walmart and other businesses staff was beyond helpful at all times

Business_and_leisure Family

10/10

Exceptional

20 Jun 2025

bianca

Used to go have a Hospital test friendly helpful staff

8/10

Excellent

16 Jun 2025

jennifer

It was a nice hotel for the one night I stayed in Atlanta. The room was clean and felt comfortable. The breakfast was good and hot. Staff were friendly and helpful. I always stay in dog friendly hotels so this was a nice one for that reason. However, there was NO grass outside the hotel for my dogs to use the restroom. I didn't like having to walk 2 little dogs down the sidewalk away from the hotel.

Leisure Pet

2/10

Poor

15 Jun 2025

Nadiyah

There were roaches in my hotel room went to the front seat to speak about it and the front desk looked up my account and told me well you already paid for your entire stay in advance and no refunds will be giving…he didn’t offer me another room or nothing, also when I first got into the room I lifted the sheets and there where pee stains and blood stains…I left the room after one day and went else where…

Business_and_leisure Family

6/10

Pleasant

13 Jun 2025

Ciara

I liked the breakfast options, the room wasn’t all that, but you get what you pay for.

Leisure Self

4/10

Poor

04 Jun 2025

Shanita

The room wasn’t cleaned properly and when calling the front no one answers

Business

10/10

Exceptional

02 Jun 2025

Front Desk Auditor-Carl is amazing and so accommodating, Best Hilton Experience check in by far!!

Business Self

10/10

Exceptional

29 May 2025

Martha

This property needs updating, carpets were dirty throughout, but the staff was friendly and helpful. Parking garage was nice since it was raining while we were there. There was construction that had torn up all of the green space in the front of the property, making a muddy mess. That is certainly not the fault on the property, just an inconvenience and unsightly.

8/10

Excellent

25 May 2025

Cheri

Parking complimentary Room clean and comfortable Nice selection for breakfast Convenient to mass transit for going downtown

Leisure Family

6/10

Pleasant

21 May 2025

Marcia

Room was clean but not well maintained (there were pirpl

8/10

Excellent

21 May 2025

Matthew

Good Value

Good value for the price I paid. When I entered the room, the toilet was malfunctioning. I reported the issue to the front desk, and they handled it immediately. By the time I returned to my room after dinner, it was functioning well. Room was a little small. Bed was comfortable. Breakfast was great---lots of options!

Business

6/10

Pleasant

16 May 2025

Good

10/10

Exceptional

11 May 2025

eric

This is the only Hampton I will stay at in Atlanta. All around good hotel.

Leisure Self

10/10

Exceptional

22 Apr 2025

Teri

The only downside was the room temperature - the air conditioning was set to 49 degrees! It was 54 in our room when we walked in. The room was well appointed and clean, though. Front desk was very kind.

Leisure Family

8/10

Excellent

20 Apr 2025

Randolph A Duncan

Nice hotel to stay in.

6/10

Pleasant

18 Mar 2025

Amelia

I was greeted with the smell of marijuana when I first entered the hotel. The bathroom had a roll-in shower but no proper drain system so the entire bathroom floor got soaked every time someone took a shower. There was no overhead light or lamp in half of the room, and when I asked for a lamp, I was first told they didn't have any extra lamps. After insisting, a desk lamp was delivered to our room. Towels in the gym were not regularly stocked, and the breakfast setup was not sanitary. The coffee was good, though, and most of the staff was helpful. There seemed to be a lot of friends of staff hanging around the reception area a lot of the time.

Business_and_leisure Family

10/10

Exceptional

16 Mar 2025

Wendy

Coffee maker was missing tray so couldn’t make coffee

10/10

Exceptional

10 Mar 2025

Laquisa

This hotel exceeded my expectations. The staff was phenomenal. The convenient shuttle that was available to me at anytime I needed to make a quick stop was so great. Also the front desk staff was always available to answer any questions I had and there was this one particular guy (cant remember his name) he had dreads, dressed very professional and exceeded his level of customer service. I woke up to see about getting a shuttle ride at the last minute and he made sure that my needs were taken care of immediately. PLEASE REWARD THIS EMPLOYEE. I’m from Michigan and work in retail and this hotel I recommended most definitely. The only minor thing that I didn’t care for was the maintenance of the furniture in the room can be updated. Another plus was the location was next to a lot of restaurants, nightlife and my favorite place Publix😂🙌 thank you thank you to the staff at Hampton Inn buckhead. Myself and son will be visiting again soon.

Business_and_leisure Family

10/10

Exceptional

04 Mar 2025

Frances

Very nice, clean place to stay.

Friends_and_family Friends