Name: Hampton Inn Atlanta-Buckhead
Address: 3398 Piedmont Rd., Ne, Atlanta, 30305, US

2/10

Poor

26 Jul 2026

Wesly

Usually, I’m not the one to write reviews. But this stay at this hotel was awful. The room was decent to say the least. The bathroom, was too small. The shower drapes didn’t prevent the water from falling on the ground. Stains in the tub. A weird stench inside of the halls. To make a long story short I will never return back to this hotel.

10/10

Exceptional

22 Jul 2026

Rudy

Clean room and parking was very convenient

4/10

Poor

22 Jul 2026

gilbert

Door lock did not work had to change rooms
Mold spots in ceiling
Toilet clogged easily
Rugs were dirty
Unfinished construction outside
Some power outlets did not work (first room)
Parking difficult

10/10

Exceptional

20 Jul 2026

LUNA

The property is well-maintained and in a great location. Plus, the staff provides excellent customer service!

Family_with_children

6/10

Pleasant

19 Jul 2026

Samantha

The parking was convenient, rooms were fine, a lot of the ice machines were down unfortunately

Friends

6/10

Pleasant

19 Jul 2026

Isabelle

It was just okay. Not too bad, great for 2 nights, central location. We did have mold in our bathroom.

Family

6/10

Pleasant

08 Jul 2026

Daniel

Room was fine. Property was fine. Staff was nice and helpful. The refrigerator in our room did not work. The shower gel was completely empty and clearly isn’t checked regularly. Of course that’s not something you discover until you’re in the shower. So quite frustrating. Paid premium rates since we were there for the World Cup. So that makes it a little more disappointing.

Friends_and_family Friends

8/10

Excellent

25 Jun 2026

Sarah

Clean room, smaller side but efficient. Good breakfast. Some construction outside of the hotel going on but managing it well. Nice easy parking and food close by.

Family_with_children

10/10

Exceptional

23 Jun 2026

Koki

Staff was very accommodating and helpful

Family_with_children

10/10

Exceptional

21 Jun 2026

Jose

Friendly and polite people

2/10

Poor

21 Jun 2026

Joseph

I checked in and received my key. It did not work. I went back to the front desk and asked for a working key. The front desk attendant offered to send someone with me to make sure I could enter. I replied that I was sure it would work this time. After entering the room and setting down my bags, I stepped into the bathroom. As I came out of the bathroom, my door unlocked and a stranger walked into my room. They obviously had a working key to my room. We both went back to the front desk. I saw this as a MAJOR safety concern. The front desk response was that these things happen. I replied that if they happen very often, that is an even bigger concern. Caveat Emptor - stay at this place at your own risk

8/10

Excellent

18 Jun 2026

Takako

We didn't have TV remote controller in the room.

Family

10/10

Exceptional

16 Jun 2026

Simao

Love the staff there. So lovely

Friends

8/10

Excellent

16 Jun 2026

Maria

Nice

6/10

Pleasant

16 Jun 2026

Perry

Definitely needs an update!!!
Carpet in rooms were pretty nasty.
Probably would reconsider staying there again.
Rod at the front desk was cool though!

Self

10/10

Exceptional

16 Jun 2026

Brian

Good overall

Family_with_children

2/10

Poor

14 Jun 2026

Susan

We made reservations in March for our June stay and guess what???? There were no rooms for us because there was no staff to clean the rooms!!!! I will never stay here again or any other Hampton inn. The woman at the desk had such an attitude!!!!She offered no help what so ever!!

Family

10/10

Exceptional

14 Jun 2026

Jessica

Great customer service from Katrina!

Friends_and_family Family

4/10

Poor

13 Jun 2026

MARIOS

The linen at this property is dirty. We discovered that _after_ our first night there. Talked to the staff, and they changed the linen. But then we noticed that the new linen were also dirty. To be clear, the covers were dirty at their rims, at the end near your face, and they were stained, looked like bodily fluids???

This property should invest in new linen or new washing machines.

I am not staying there again!

Family_with_children

10/10

Exceptional

09 Jun 2026

Kay

Nice location.

Family_with_children

4/10

Poor

07 Jun 2026

John

The room was small and cramped with dirty carpets and poor bathroom plumbing. Their ad boasts about their delicious breakfast which ranged from poor to inedible, including watery uncooked grits or oatmeal, powdered eggs, undercooked bacon. It took four hours to get towels for the room. The attitude of the staff was at best indifferent and usually unpleasant and rude. I expected much more from a property located in one of Atlanta’s most upscale areas. They do not deserve the high ratings they have. It is at best a second rate one star property

Friends

10/10

Exceptional

27 May 2026

Anthony

Good atmosphere and pleasant and professional

Partner

6/10

Pleasant

27 May 2026

Paige

There were no bottled waters on the premises. The staff said the order was not delivered. It would have been nice if someone had purchased water instead of waiting for the next delivery.

Family

10/10

Exceptional

23 May 2026

garrick

Everything was wonderful and great

8/10

Excellent

21 May 2026

Dennis

Beautiful place, but the air conditioner is a little weak. The room stayed quite warm in the afternoon.

Self

2/10

Poor

18 May 2026

mohammad

As someone who has traveled internationally for business for over 30 years and stayed in countless hotels, I can confidently say this was one of the worst hotels I have ever experienced. We were a group of about 12 people attending a wedding in Atlanta, and everyone in our group was unhappy with this hotel.

Here are some of the issues we experienced:

1. The carpets in the hallways and rooms were extremely dirty and smelled bad.
2. The rooms were very small.
3. The towels were dirty.
4. We found several hairs on the bed sheets.
5. The reservation staff responded rudely when we showed them photos of the hair on the bed.
6. The breakfast was terrible, very limited, and there was not even coffee available during breakfast time. The staff’s response to this was also rude.

Family

6/10

Pleasant

12 May 2026

Eboni

Room wasn't too clean. Toilet paper on floor, dirty toilet bowl, hair on toilet, room just felt nasty.

Family_with_children

6/10

Pleasant

10 May 2026

Paul

The breakfast was good, the staff were nice, there was plenty of parking, and the pool area was clean.

While the lobby and the breakfast area were clean and taken care, the building is definitely long in the tooth and overdue for a remodel.

Room 207:
The bathroom ceiling had multiple splatter stains, like someone opened a Pepsi and sprayed the ceiling. I guess the maids never looked up because the rest of it was clean.

The popcorn ceiling had a spot that was starting to detach from the ceiling above the bed, and there were cracks where the ceiling joined the walls.

The main room was clean and no other issues stuck. This was definitely a you get what you pay for situation. If you want a nice Hampton in the area. Go a little further down the street to the nicer Hampton Inn & Suites.

Partner

10/10

Exceptional

10 May 2026

GLEN

Property was clean, room was good, staff was friendly.

Self

4/10

Poor

10 May 2026

Agniesz

Room was not ready, breakfast partially available. It was a mess, need more personal

Partner

2/10

Poor

09 May 2026

Sabrina

False advertisement!

Self

2/10

Poor

06 May 2026

Mustafa

Hotel had no shampoo for several days. Stayed 5 nights no room service although l asked for. The front entrance locks doors at 8pm, the key card scanner does not work and you have to wait till sb sees you to get in. Very annoying

Self

8/10

Excellent

02 May 2026

Samuel Gayflor

I like the breakfast is self serve

Self

2/10

Poor

27 Apr 2026

Dayanara

The property was dirty and run-down! Would not stay here again!

Self

8/10

Excellent

23 Apr 2026

Dwayne

Yes

Business Self

2/10

Poor

20 Apr 2026

Brian

Got confirmation from Hotels.com, but Hampton said they never recieved it. There were no rooms available once I arrived. This was a work trip and a co-worker and I were sharing a rental car. He had a room and I had to find another location for the night. It was a huge problem as well as costing additional travel expenses.

Business

10/10

Exceptional

19 Apr 2026

Trevaugn

Great hotel for stay especially the breakfast

Self

10/10

Exceptional

15 Apr 2026

Astride

Clean room

Family_with_children

10/10

Exceptional

14 Apr 2026

nandi

Fresh breakfast clean rooms will return

Friends

6/10

Pleasant

13 Apr 2026

Charity

Staff was helpful but not real excited about it. Property was good enough for a nights stay but not sure I would stay here again. Fine for a Hampton Inn.

Self

10/10

Exceptional

10 Apr 2026

Thomas

It was great as usual

10/10

Exceptional

08 Apr 2026

Paul

Friendly staff

Self

6/10

Pleasant

04 Apr 2026

Sean

.

4/10

Poor

31 Mar 2026

Anna

Positives: good location, decent buffet breakfast.
Negatives: walls are super thin. You can hear every car drive by, especially on the weekends, every conversation in the halls, & every time someone drops something on the floor above you. The barn door to the bathroom is cute but is not sound proof so you hear everything when someone is using the restroom & there was no exhaust fan either, to help drown out the noise. Stayed 3 nights & did not sleep well any night we were there.

Friends_and_family Family

6/10

Pleasant

31 Mar 2026

Fernande

.

Family

10/10

Exceptional

28 Mar 2026

Aqueelah

Yes

10/10

Exceptional

26 Mar 2026

Saba

Was good

6/10

Pleasant

24 Mar 2026

Kayla

The pool was not opened after i checked online and nothing stated it was closed. I called to confirm and all amenties were going but upon arriving the road work was a little hectic then kids got ready to go to pool only to find out it was closed and noone wasnt sure why or when it would be unlocked. So very dissappointing that the pool was the only reason on staying for kids to do. Breakfast was good staff was nice. Rooms were clean could be a little better and rooms could be updated. EX recaulk bathroom baseboards etc where things needs to be addressed. Other than that it was good,

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Asha

Very nice and clean. Parking was amazing and the free breakfast was everything!! 10/10

6/10

Pleasant

21 Mar 2026

William

Everything could use a refresh and the breakfast was just ok, but the staff was very nice.

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Shenandoah

I wish there was a hot tub but there was not. It was a standard sound but it was clean and comfortable for a stand up shower.

Friends_and_family Friends

6/10

Pleasant

17 Mar 2026

Ashley

It’s just not as nice as you want for being in Buckhead, but also it costs a lot less than every other hotel in Buckhead, classic get-what-you-pay-for.
Needs a property refresh— the elevator flooring is peeling & busted, hallway carpeting is shedding & stained etc. etc.
can hear others plumbing in your room- :/

10/10

Exceptional

16 Mar 2026

Lauren

Clean, large room; helpful staff when I needed to print a few documents

10/10

Exceptional

14 Mar 2026

Penny

Room was clean and front desk was nice.

Friends_and_family Family

2/10

Poor

12 Mar 2026

David

Rooms were filthy, room i reserved was not available because housekeeping did not celan 14 rooms and they wanted to give me a king room with me and a friend. I said no and had to wait hour and half for the front desk guy to go change sheets. Then we go in room and there were dirty sheets there, and he put the wrong size so we had to help put the sheets on, which supposedly clean and looked horrible. I have videos and pics. Then was not able to shower cause there was hair from like a week of people staying there. TERRIBLE. Now i am trying to get a refund for that nigth and they did not approve and i am posting videos and pics so everyone could see how horrible this place is. NEVER IN MY LIFE DID I EVER SEE A HOTEL SO HORRIBLE AND DIRTY.

Business

10/10

Exceptional

11 Feb 2026

Matthew

great staff

10/10

Exceptional

18 Jan 2026

Dave

Yes, yes. Very nice room.

Business Self

10/10

Exceptional

15 Jan 2026

Mona

Yes the room was spotless and the staff courteous from front desk, housekeeping in the hallways, breakfast hosts.

4/10

Poor

11 Jan 2026

Thomas

Breakfast was terrible. Stale pastry and Scrambled eggs had so much salt that they were inedible. Breakfast at other Hampton Inns we have stayed at are great. Not this one

10/10

Exceptional

11 Jan 2026

Sandra

The staff Walter was great

6/10

Pleasant

11 Jan 2026

Lisa

It was ok!! Fairly old hotel.

Leisure Family

8/10

Excellent

30 Dec 2025

Andre Rodolfo

Good, reliable standard of service that I associate with the brand. Value for money, good location, complimentary parking. A good base for recent visit to Atlanta.

Leisure

10/10

Exceptional

29 Dec 2025

Darel

Awesome hotel!!!

Leisure Self

10/10

Exceptional

29 Dec 2025

Dicarus

The room was spotless. The breakfast was good. Room service were very helpful, as were the front desk at check in and check out. Enjoyed the stay immensely and will return in the future

Friends_and_family Friends

4/10

Poor

28 Dec 2025

Anthony

The toilet seat had hair on it and it had brown stains on it. When I told staff they asked if I wanted to change rooms and I asked could someone just clean it. She said she could give me cleaning supplies to clean it myself. I told her I wasn’t going to clean it I’d rather change rooms so I did.

Self

6/10

Pleasant

27 Dec 2025

Gerald

Room is dated and needs new mattresses & pillows. Also, channels are very limited on TV.

Partner

8/10

Excellent

18 Dec 2025

Lisa

Staff was wonderful.

Business_and_leisure Family

4/10

Poor

15 Dec 2025

Ashley

Had the room booked for over a month. Did check in through the app and chose our room with other coworkers for a company event. Couldn’t check in until after 6:30 because room wasn’t clean. Had to move floors just to get a room at 6:40, which made us late for the even. Thermostat didn’t work . No tv remote. Side was broken and falling apart.

Partner

2/10

Poor

08 Dec 2025

Manuel Gustavo Burgos

First we got there no luggage cart available, we only have 3 and we do not know where they’re. Second, they gave us a room (after 10pm that we got there) not clean not done. No pillow cases. Door does not closes. From 405 moved us to room 418, no towels. We had to go downstairs for a second time after the key changed, to get our own towels since no one could take them to us.
The ac unit makes an awful noise. Like bad like it was going to explode. My toddler was walking in sucks and the carpet is very dirty. Reflected on his socks. Haha!
Front desk people was nice but Im sorry, to be a Hampton Inn , I’m very disappointed.
Breakfast at 8am, most of the things were empty. I felt bad maybe it was my luck but it was like that.
I called front desk around 10am if I can check out a bit later, I had no sleep with the noise of the ac unit.
They said 12 was the max I said that works, we will leave then.
Housekeeping knocks at 10:45 I said we’re not leaving yet. I made sure front desk knew, she replied then at what time are you leaving? I said 12. Someone must not communicated to them and my sleep failed again.
Convenient the location for my husband’s appt. Convenient parking but it was such a bad experience.

Business Family_with_children

2/10

Poor

08 Dec 2025

Bimal

I stayed at the Hampton Inn for one night, and unfortunately my experience was very disappointing. The hotel itself is fine, but the management and cleanliness were unacceptable. When I arrived, the toilet was extremely unclean, which shows a serious lack of attention from the staff.

Overall, the management needs to improve significantly to maintain basic standards.

2/10

Poor

07 Dec 2025

Geovanny

No registraron mi entrada al llegar y dieron el cuarto a otro cliente y querían abrir la puerta a media noche. Muy mal raro y no agradable no poder dormir

Leisure Partner

10/10

Exceptional

06 Dec 2025

John

Very pleased. We arrived late due to airport delays, but we’re greeted warmly on arrival at hotel. Everything in room / hotel as promised.

6/10

Pleasant

25 Nov 2025

Salua

Breakfast was okay… not too many things on the menu.

Business_and_leisure Family

2/10

Poor

18 Nov 2025

Kevin

I always reaceach hotels before booking and know that much of what you read is inaccurate, but we regularly stay at Hampton Inns. This one is in desperate need to a refurbishment or at the very least a deep cleaning.
On a positive note, the staff were very friendly, except for the $50 charge tacked on checkout for being 1 1/2 hours past the noon deadline, even though I had called to tell them were were stuck in traffic returing to the hotel from a morning meeeting.

Business Partner

8/10

Excellent

18 Nov 2025

Chad

Just the road construction in front is a bit aggravating.

Business Self

10/10

Exceptional

16 Nov 2025

Myshia

Excellent

Leisure

10/10

Exceptional

12 Nov 2025

Maria

Clean room, helpful staff! Everything was smooth and to our liking.

10/10

Exceptional

29 Oct 2025

Michael

Breakfast was good. At 8am, was out of dark roast coffee. By 830am, out of all coffee. By the time I finshed, around 845, no apparent effort to replenish it. Otherwise, very clean property, lots of construction on Piedmont, which limited access. Not their fault.

Leisure Partner

10/10

Exceptional

22 Oct 2025

Felicia

Stay here each and every time I’m in Atlanta. They never disappoint the staff is so friendly and helpful

Friends_and_family Friends

10/10

Exceptional

20 Oct 2025

Courtney

I had an awesome stay

Leisure Family

4/10

Poor

18 Oct 2025

Hsiaoyun

The hotel is located at the prime location but poor management. The breakfast is the worst I've ever stayed at any Hampton Inn. Very little options in breakfast. The hotel is completely out dated and need a major renovation. Their website shows the parking is free but they asked me to pay $28 for parking per day upon checking in. This is not right and I would not recommend anyone to stay there.

8/10

Excellent

13 Oct 2025

Candace

The attendants were very polite.

Self

8/10

Excellent

12 Oct 2025

Kim

The pet fee is too high and there was no grass due to construction

Friends_and_family Family

6/10

Pleasant

11 Oct 2025

cindy

Great location, pet friendly, wonderful staff, lobby and breakfast area clean. But, First room with mold and peeling paint, second room just not clean, too tired to move to a third room. Dirty old french fries under the air conditioner, sheets appeared clean but stained bed cover, floor dirty. Needed to wipe the room down and use own blanket.

Business

8/10

Excellent

10 Oct 2025

Sharita R

The staff was very nice. I only stayed overnight, but they were very friendly

Leisure Family

10/10

Exceptional

10 Oct 2025

Tim

*

Friends_and_family Family

10/10

Exceptional

02 Oct 2025

Patty

convenient, clean, front desk clerk was great (she deserves a raise)

Business Family

8/10

Excellent

28 Sep 2025

Laura

Clean place though not fancy. Bed is not super comfortable and pillows are not at all. Otherwise a great stay

Partner

10/10

Exceptional

23 Sep 2025

Allen

The road construction along with the hotel renovation is the reason for condition and facilities. However, the breakfast is great and parking is free at this hotel (until renovations are complete (late 2025 or early 2026) whereas all the other hotels parking is $28 to $50 per night.

Leisure Family

8/10

Excellent

19 Sep 2025

gena

A good hotel for a fair price

The property is very well located and the most budget friendly hotel in the area that is also civilized. There’s a great deal of construction around the hotel, which makes navigation difficult. The bed was extremely comfortable as were the pillows. The room was very clean. The shower was large and the water pressure was good. The water was hot. The parking was under the hotel that was convenient.

Self

10/10

Exceptional

29 Aug 2025

Herschel

Good experience

Hotel was clean and did not have an odor. The front desk staff were very friendly. I have stayed here multiple times and never had an issue.

Friends_and_family Friends

8/10

Excellent

24 Aug 2025

Eleanor

Road-widening project on Piedmont Road

This Hampton Inn is always a great property; consistently clean, great team, yummy breakfast, pet-friendly, perfect location. The ONLY reason for a reduced star is that the city of ATL is widening Piedmont Road, an entire lane of road is blocked, curbs torn up, construction is estimated until YE 2026, and NOWHERE on the website or in details about the property is this hardship mentioned. It absolutely affects traffic, entry & exit of property, visibility of property access, etc. It’s very hard driving in or out when workers block the lane or hotel driveway with equipment & barrels, and if you have never been there before, you would not know where to access the driveway.

Friends_and_family Friends

8/10

Excellent

24 Aug 2025

Todd

The area was very good with a lot of shopping and restaurants is walking distance. The only negative was the road construction out side of the hotel.

Leisure Family

8/10

Excellent

20 Aug 2025

Allen

The hotel is under renovation and the road is under construction as well. The parking is free until the renovation is complete this is a plus compared to all the other properties in the same area. Average is 28 a night self parking.

Leisure Family

10/10

Exceptional

13 Aug 2025

Leslie

The woman at the front desk was WONDERFUL! And the gentleman that drives the transportation van (his name is E) was the BEST. Polite, sweet, funny, and super helpful.

Leisure Family

10/10

Exceptional

12 Aug 2025

Ricardo

Front road is under construction. At night when getting in the evening.

10/10

Exceptional

28 Jul 2025

M

Great place to stay if you are going to a concert at Chastain Park etc. Was very quiet with super fast check in and decent free breakfast. Good value for money (was $114 pn) and best of all free parking. Think it was close to shopping etc.

Leisure Partner

6/10

Pleasant

28 Jul 2025

Tinaruth

Staff was very kind and accommodating. The building is dated and needs upgrades. The rooms need some TLC like paint and new lamp shades.

Business Self

10/10

Exceptional

24 Jul 2025

Ashley

great customer service

All the staff we encountered were super friendly and nice. Love the bottles of water provided at check-in and the later check out time. Our room was very clean. There is construction going on around the hotel but it didn’t wake us up. My only dislike is the sliding barn door on the bathroom. But thats just a personal preference. Location is great for Atlanta. It felt safe. Close to amphitheater.

Partner

6/10

Pleasant

21 Jul 2025

Tiniki

Mixed Experience – Great Front Desk, Dirty Room

My recent stay at Hampton Inn Atlanta Buckhead was a bit of a mixed experience. Upon arrival, the check-in process was quick and seamless—shout out to Henry, the night auditor, for being courteous and helpful.

Unfortunately, the initial room assigned had a very strong odor of urine, which made it uninhabitable. I returned to the front desk, and Henry quickly reassigned me to another room—again, great customer service on his part.

However, the second room wasn’t much better. I found hair on the bathroom floor, in the shower, and even on the bed, which was disappointing and concerning from a cleanliness standpoint.

While I appreciated the ease of check-in and the staff’s willingness to help, the lack of proper room cleanliness was a major letdown. I hope management addresses these issues, as they impact what could otherwise be a solid stay.

Partner