Name: Kimpton Shane Hotel
Address: 1340 W Peachtree Street Nw, Atlanta, US

10/10

Exceptional

21 Jul 2026

Rhonda

Trendy hotel with nice location and comfy room.

Family

10/10

Exceptional

21 Jul 2026

Valerie

The customer service was a 10 out of 10!
Kalen, Alex and Charles were amazing at the valet. They took care of my car, learned my name and were always timely! They were all so professional! The happy hour was nice and so was the person who was providing the wine and appetizers. The location was great , too!

Self

10/10

Exceptional

20 Jul 2026

Nashae

I had a wonderful experience during my stay. The staff was incredibly friendly, welcoming, and always willing to help with anything I needed. My room was clean, comfortable, and well-maintained, which made my stay even more enjoyable. The overall atmosphere was relaxing, and I truly felt valued as a guest. I would definitely stay here again and highly recommend this property to anyone looking for a great place to stay.

Self

4/10

Poor

19 Jul 2026

Amber

The hotel itself was very clean, and the common areas were well maintained. Unfortunately, our room was not properly stocked upon arrival, which was concerning because we didn’t want to be held responsible or potentially charged for missing items that were never there.

Our biggest disappointment was the in-room dining. The portions were extremely small for the price, making it feel very overpriced. On top of that, several of the items we ordered were either forgotten or unavailable because they were sold out. The service was also disappointing, as the staff was rude and unhelpful.

The overnight staff was similarly unfriendly, which made the overall experience even less enjoyable. When we initially raised a concern about the minibar not being properly stocked, the front desk associate claimed we had never provided our information. However, we absolutely did provide it during our conversation, and it appears our information was simply never entered (our room number).

The one bright spot during our stay was the valet team. They were consistently friendly, professional, and provided exceptional service. They were easily the highlight of our experience.

Overall, while the hotel’s cleanliness was impressive, the shower was SPECTACULAR, the poor customer service, lack of attention to detail, and disappointing dining experience made our stay fall well below expectations.

Partner

10/10

Exceptional

17 Jul 2026

Erin

Excellent staff and Excellent food

Family

10/10

Exceptional

16 Jul 2026

Xinyi

The room was clean and beautiful. Staff were very friendly. Location was great. They even gave a little gift for my dog. The only little imperfection was the Wifi. Overall I really enjoyed my stay.

Pet

10/10

Exceptional

15 Jul 2026

Ciara

They have no pool. I wish they did. But over all everything is pretty much all there you really don’t need to leave the hotel.

Partner

10/10

Exceptional

15 Jul 2026

Hilton

Enjoyed the stay. Room was great and comfortable. $50 per night for parking is a bit much. Not sure why hotels are charging these outrageous prices. Maybe ditch the valet and go back to self park for a flat in/out fee. Having said that, the valet service was Excellent. They hustled and were very attentive. The bar closed early for a Friday night so we went to a Speakeasy at Hotel Granada around the corner. Recommend it!

Partner

10/10

Exceptional

13 Jul 2026

Stacey

Clean and modern! Lovely view! Great happy our snacks and drinks. And The Hartley restaurant in the hotel is worth going to even if you aren’t staying there!

Partner

10/10

Exceptional

12 Jul 2026

Salina

Hotel was amazing 10/10 we enjoyed it I would recommend to anyone and will stay again

Partner

10/10

Exceptional

11 Jul 2026

Lakeshia

Perfect location for our visit.

Partner

10/10

Exceptional

11 Jul 2026

Tracey

Room was very clean

Partner

10/10

Exceptional

06 Jul 2026

Jonathan

The property was very clean and the staff helpful. The room was spacious and comfortable.
Excellent shower! We had the buffet breakfast on Sunday and enjoyed it very much. We would absolutely book here again on a future trip!

10/10

Exceptional

04 Jul 2026

Shane

Great hotel and location. No refrigerator though which I found strange. Otherwise worth staying.

Friends

10/10

Exceptional

04 Jul 2026

Ray

Beautiful Hotel…

Family

10/10

Exceptional

02 Jul 2026

Carrie

Worth it for your piece of mind. Safe area, safe hotel, valet and front desk staff were super helpful, valet team went above and beyond on their own offer to help when I was alone with small kids. Good breakfast service. Coffee available only until 10:30 but good selection

Family_with_children

8/10

Excellent

01 Jul 2026

Gregory

Love the property because of the free dog access. Sadly her dog bowls never got to the room, but we improvised. It's still nice that it's offered and all the staff are always accommodating. Sanaa remembered to make sure I had my morning bloody Mary this morning, which was great!

Pet

10/10

Exceptional

01 Jul 2026

yvonne

It was convient

10/10

Exceptional

29 Jun 2026

Jennifer

The room was great and the hotel! However the only issue for me was the beds they weren’t comfortable at all.

Partner

10/10

Exceptional

28 Jun 2026

Ann

The staff were very friendly and helpful. The guest spaces were clean and well-maintained. I love the ice and water stations, especially in warm weather!!

Partner

10/10

Exceptional

28 Jun 2026

Kameron

Very convenient location, the staff was extremely friendly.

Partner

10/10

Exceptional

26 Jun 2026

Carrie

Breakfast buffet was a perk. My young child ate free. The front desk staff during the day time especially had exceptional hospitality. They were very helpful when small issue came up and went above and beyond. I can only wish parking was included but they share the garage. Even so, valet was kind and helpful. No full sized cribs at this location but pack and play was set up for me when I requested it. For families who need a safe clean space guaranteed for their kids and car in a central location in Atlanta, this hits the mark. My young kids (one on the spectrum) is comfortable here and was not bothered by city noise in this hotel. He could not even hear the neighboring rooms. He is picky and loved the breakfast. Good coffee selections but I wish they left the coffee cart out until 11 or 11:30 personally. The floor to ceiling window view of the city was special for the kids and beds were comfy and clean. Ice clean and accessible. 3rd stay.

Family_with_children

10/10

Exceptional

25 Jun 2026

Christopher

Great lobby bar staff. Super friendly. Front desk staff amazing. Valet staff super friendly also!!

Partner

10/10

Exceptional

23 Jun 2026

Suresh

Excellent avacado toast and wide selection for lunch salad bar. Very graciously and high quality serve staff.

Family_with_children

8/10

Excellent

23 Jun 2026

Iain

As with most Kimptons, parking is overpriced.

Staff, as always, were excellent.

10/10

Exceptional

19 Jun 2026

Todd

Great Staff, room, and wonderful shower!

Partner

8/10

Excellent

19 Jun 2026

Michael

Convenient and economical. Clean rooms. Nice city views.

Partner

10/10

Exceptional

14 Jun 2026

Jordan

Love this spot, access to everything, walkable, and the staff were great!

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

April

Beautiful property in a great location. Super clean, beautifully decorated and a helpful staff.

10/10

Exceptional

13 Jun 2026

Jennifer

Great customer service and well maintained property

Family_with_children

2/10

Poor

12 Jun 2026

Grace

I had a very strange experience there. The staff gave us the wrong room. We requested a suite with a sofa bed, bedroom and living area. We were given something different. The check in experience was not great and even though we had a suite, we requested that they store two bags and the staff was very reluctant and said no initially. I was with a coworker who got into some kind of altercation with another guest and was asked to permanently leave even though I later went back to the bar and asked the bartender what happened and was told it was the other guest's fault. The security guard told my coworker that the bartender backed up the guest. THEN my boyfriend asked for a slightly larger pour as a favor at the end of the night (in exchange for the tip) and the bartender emptied the contents of the wine bottle into the glass and then charged him for it. She told him she had to charge because there were cameras everywhere and everyone wa watching us (even though I was not involved in the altercation). All in all it was a poor experience for me and I would never stay there again.

Friends_and_family Friends

10/10

Exceptional

10 Jun 2026

Jonathan

This is one of my favorite spots to stay in Atlanta. It’s walking distance to a few bars and the museum. The staff makes you feel welcomed and is committed to you enjoying your stay without it feeling it too forced. The food is decent. The rooms are clean and well maintained. The shower pressure and the views are my favorite parts.

Self

6/10

Pleasant

06 Jun 2026

William

Blackout shades were not operational. Could not sleep with cityn lights coming into the room.

Partner

10/10

Exceptional

06 Jun 2026

Jim

Hotel was a great location in Atlanta in a nice quiet little spot tucked off of peach tree.

Hotel was very modern. The rooms were super nice in the showers and bathroom were exceptional!

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Michael

The hotel was very cozy and comfortable to be in. The shower was amazing. I almost didn't want to get out. The beds, very comfortable, I have a lot of back issues and slept decent which is better than I can safe for 90% of hotels I stay at. The staff was nice, especially Jenna. She was super kind to my family and I. Made us feel super welcome as soon as we arrived and every time we saw her she was attentive, super easy going, and genuine. Her presence alone makes that place a home away from home and we will be coming back. Thanks Jenna, thank you also to Phillip who is a funny and an easy going staff member at the bar. I kept coming back just to have fun conversations. These two employees cannot be left out of future consideration for big pay raises. I visit many hotels around the nation for trips and these two are at the top of my list of best people to represent a hotel! They are both worthy of executive roles, these are the type of professionals that make patrons like myself share where to stay in Atlanta. Thanks again for the great stay. We will be back.

Family_with_children

10/10

Exceptional

02 Jun 2026

Symone

We stayed here for a wedding and had a nice stay. The water pressure in the shower was strong and got nice and hot. The beds were plush and comfortable. Regardless of what floor you stay on you can’t hear any noise.

Friends

10/10

Exceptional

31 May 2026

LISA

This is our 3rd time visiting and absolutely love this hotel! The staff is so friendly! The inside is so clean! One of our favorite places to stay while visiting Atlanta.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Adam

Would recommend, great stay

10/10

Exceptional

26 May 2026

Peter

Room was very nice, loved the shower. Food at the restaurant was good.

Self

10/10

Exceptional

26 May 2026

India

The property was completely beautiful! I loved everything about the hotel to include the staff and the decorations throughout the room and the building. Also, the staff was amazing and very attentive to the hotel guests needs. Lastly, the restaurant food was delicious! The bartenders and waitstaff were amazing! I will definitely be back.

Partner

8/10

Excellent

25 May 2026

Anthony

Parking is too much, $50 a day for in and out valet . $39 for ramp but no in and out.

Friends

6/10

Pleasant

25 May 2026

catherine

We have stayed here before and loved it, however our second stay ended up below our expectations.
The valets outside were very good as was the check-in staff. Our room was very clean and the bed very comfortable.
When we tried to eat breakfast the next morning we got a table no problem but sat and sat and sat waiting for our waitress. We ended up leaving as did another two ladies who opted for coffee at the bar.
When we arrived in Nashville I realized I’d left my new hairdryer on the shelf under the sink. I called and they were very helpful and did look into it emailing me their findings. Unfortunately my hairdryer was not there. I do realize it was at fault leaving it but I really expected them to have it and was willing to pay for it to be sent to me.
Overall the hotel is good and have no problem recommending it, however check very carefully when you leave.

Partner

10/10

Exceptional

24 May 2026

Jonathan

We always stay at this hotel when visiting Atlanta. Everyone’s so friendly and the rooms are always immaculate!

Partner

10/10

Exceptional

22 May 2026

Margaret

I loved everything about this hotel. And all people who work there are amazing. Great spirit!!!

8/10

Excellent

21 May 2026

ok

Clean room was good
For Breakfast I don’t recommend.

10/10

Exceptional

21 May 2026

noah

Friendly staff clean room free amenities

10/10

Exceptional

21 May 2026

Cherri

Clean room and friendly staff.

Family

10/10

Exceptional

20 May 2026

Cierra

My second time staying here for a staycation. Love the area, love the property and the atmosphere. Clean and very comfortable only issue this stay was the AirPlay wasn’t working on the television which was essential for me as a staycation but otherwise i will definitely recommend and will definitely stay again

Self

10/10

Exceptional

17 May 2026

Cameron

Great stay overall, staff was very friendly and welcoming everywhere, especially at the daily cocktail hour.

Family_with_children

8/10

Excellent

17 May 2026

George

Modern hotel with spacious and clean rooms. I was disappointed that when the room was cleaned it wasn’t restocked with face towels and tissue paper - first time I have experienced this in all my travels!

Self

10/10

Exceptional

15 May 2026

Carolyn

We were really happy with the Kimpton Shane Hotel on our recent, impromptu trip to Atlanta. In Midtown, the Shate is convenient to many of the major roads (85/75/GA400/Buford Hwy), but still feels like a walkable/safe area if you want to explore close by. We were able to walk, for example, to several good restaurants, and the High Museum of Art is not far.

But, if you are looking for a great place for dinner, look no further than the Shane's own Hartley. We ate there for dinner twice & for sit-down breakfast once. We were happy (short ribs - yum!) in all cases. There's also daily complimentary coffee in the lobby, and a coffee bar (which converts to their evening cocktail bar) that offers options of a \"fancier\" nature in the morning.

Our (king) room was spacious, clean, & comfortable. We were on the 8th floor, not disturbed by any city goings-ons that might have been happening below.

The staff (front desk, restaurant, coffee bar, cleaning) was very well trained, knowledgeable, professional, and friendly. They took the time to recognize us during our stay, making us feel welcome.

Fitness center was well-appointed w/ elyptical machines, treadmills, free-weights, Peletons, etc. It was clean & had a good view of the surrounding area. I did my full workout there with ease.

The only two drawbacks we noted were that at $50/day, we thought the valet parking fee was steep. In addition, the WiFi speed was sporadic.

Overall, we had a great stay at ATL's Kimpton Shane.

Partner

10/10

Exceptional

12 May 2026

Cristian

The Kimpton Shane Hotel is one highly recommend. I recently traveled there for the first time with my soccer team and the staff went above and beyond to make us feel very welcome and expedite the check-in process after our long travels. Extremely friendly restaurant food was delicious. Will definitely stay here again.

Business

10/10

Exceptional

12 May 2026

Tathiana

Clean

Partner

2/10

Poor

11 May 2026

Trista

Nice area, very accommodating staff, but two of the three rooms I had were not cleaned properly.

Self

8/10

Excellent

11 May 2026

Karen

We did an overnight to be close to a venue (Atlanta Symphony Orchestra) we had a suite. It was a nice room, nicely appointed, huge shower and tub. They had a lovely wine tasting downstairs ( at the time). Friendly staff.. ample breakfast menu, service was good.
Id have to say my only complaint... maybe it's because I'm so used to a different type of service... I'm used to valet meeting you at your car to help with luggage as well as taking your vehicle... we had to walk to him to give him the keys. They don't
or he didn't offer help. I had to ask for a trolly, as he didn't bring one for our luggage, which we had to get ourselves, as well as bring it up to our room... maybe that's standard here. I hadn't been here in 7 years, so.... ( I dont want to sound pretentious.)

The hotel was nice and suited what we needed for our stay.

Family_with_children

10/10

Exceptional

11 May 2026

michael

Very clean and wonderful facility. Staff is always very nice and professional as well. The only thing I don’t like is mandatory valet at $50.00 dollars.

Family_with_children

10/10

Exceptional

10 May 2026

Kiangie

Excellent

Self

10/10

Exceptional

10 May 2026

Brandon

Need more options on the tv. Toothpaste

Partner

2/10

Poor

09 May 2026

Nanette

The room was cleaned but the heat went out in our room and instead of them moving us to another room they brought us a space heater. My husband takes blood thinners so we were very uncomfortable and freezing. On check out the manager was not aware of the heat going out and she did take care of us and that was very nice of her

Family

10/10

Exceptional

07 May 2026

Stefany

The hotel was very nice and clean which is very important for me. I stayed four days and I enjoyed every day I was there. In-room service, valet and very quiet.

Business Self

10/10

Exceptional

05 May 2026

Tathiana

Amazing

Partner

10/10

Exceptional

04 May 2026

Valorie

Nice hotel, clean room comfortable bed

Self

4/10

Poor

04 May 2026

Lyndsey

The front desk doesn’t answer the phone. The sheets were not sufficiently cleaned, and service workers were still coming into my room after I checked in. If the valet attendant is in the bathroom, don’t expect the security attendant in a suit to come & open your car door for you; he’s too busy making sure he doesn’t work outside of his job description. Professionalism fell flat. Overall underwhelming experience. The best part about my stay was the hotel restaurant. The TV did not allow us to airplay/chromecast, forcing us to have to pay-per-view, because the hotel network was having issues. It felt like another money grab to be honest. I will not be back.

Partner

10/10

Exceptional

02 May 2026

Shontra

Excellent and convenient to great amenities

10/10

Exceptional

01 May 2026

Patrick A.

Breakfast excellent both days

Friends_and_family Family

8/10

Excellent

30 Apr 2026

Christine

I would of gave the facility five stars. However, the telephone in the room didn't work and I needed to go downstairs to ask a simple question.

Self

10/10

Exceptional

28 Apr 2026

Karen

Everything was perfect. Loved the happy hour!

Self

10/10

Exceptional

26 Apr 2026

Alisa

Very comfortable stay. Good location. Easy walk to many attractions such as the High and Colony Square. Would definitely stay again.

8/10

Excellent

26 Apr 2026

Simone Melissa

Very nice stay! We will return to this hotel when in the area again.

Partner

10/10

Exceptional

25 Apr 2026

Danielle

Room was clean and check in was seamless.

Self

10/10

Exceptional

21 Apr 2026

Sara

We had an amazing stay! The food was delicious!

Pet

10/10

Exceptional

19 Apr 2026

Dana

From the beginning to the end everything was lovely the staff was absolutely nice and helpful then to the room was nice clean and smelled amazing

Friends_and_family Friends

10/10

Exceptional

19 Apr 2026

Jessica

The room was nice and comfortable.

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Joycelyn

Great location, convenient valet parking, good food options. Will definitely stay again. In Jesus Christ Name

10/10

Exceptional

15 Apr 2026

Lakeisha

The staff was amazing, creating a great vibe. The room was extremely clean, which is very important to me. The view was everything! I’ll definitely return when I visit my family again. 😍

Partner

10/10

Exceptional

14 Apr 2026

Don Michael

Not too much nearby.

Self

10/10

Exceptional

11 Apr 2026

Nathaniel

Yes everything was amazing and my fiancé loved it especially the city view.

Partner

10/10

Exceptional

11 Apr 2026

Gabriel

💯💯💯💯

10/10

Exceptional

02 Apr 2026

Shannon Michelle

There is a great bakery right across the street, and other options within a 10-15 minute walk.
I arrived early and was able to check-in early since they had a vacant room. The staff was very nice and informative. Room service was great, but that Peach Cobbler could have been shared by 2 people...but delicious.

Self

8/10

Excellent

02 Apr 2026

Donna

Staff very friendly and helpful. Would be nice to have pool and wine for reception was not very tasteful. Beds were extremely comfortable and showers had great water pressure and temperature.

8/10

Excellent

01 Apr 2026

Daniel

I stayed there for a night. It was ok! The vallet parking $50/ night was a bit expensive, when you see a parking lot right across for half that price.

Self

10/10

Exceptional

30 Mar 2026

Carol

Beautiful hotel with friendly staff.

Friends

10/10

Exceptional

30 Mar 2026

Dominique

We enjoyed our stay ♥️

Partner

10/10

Exceptional

29 Mar 2026

Jeff

Our room was extremely clean! And the bed was top notch! I’ve stayed at a ton of hotels and this one was by far the most comfortable beds I have ever had! The shower was AMAZING! We would definitely return if in the area again. The only thing that I wish were different is a place to park where you don’t have to pay 20+ every time you leave the parking garage. You would think they would have somewhere for guest to park without paying every time you had to go somewhere!

Family

10/10

Exceptional

25 Mar 2026

Miriam

Everything was great.

Partner

10/10

Exceptional

25 Mar 2026

Lona

Excellent location! Easy access to I-75. Rooms are very spacious and bathroom has spa vibes. Local restaurants all around. Happy hour at 5:00 is a nice touch. Staff is so nice and accommodating.

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Yonni

Lovely customer service in the lobby and the valet personnel was friendly as well

10/10

Exceptional

23 Mar 2026

Sindy

Wonderful hotel! Definitely will be staying here again

10/10

Exceptional

14 Mar 2026

Neka

Clean.. staff was great.. drinks and music 100

Self

10/10

Exceptional

13 Mar 2026

Connie

Friendly staff

Friends

10/10

Exceptional

12 Mar 2026

Amy

great location

Family

8/10

Excellent

10 Mar 2026

Phyllis

Our room was spacious and comfortable. Food at the restaurant on site was good but expensive. Not much selection within walking distance. Valet parking staff were very responsive and quick. Restaurant staff were very friendly. Overall a great hotel but next time we would choose a hotel in a less crowded area.

Partner

10/10

Exceptional

09 Mar 2026

James

Shops not that close Great hotel Should have room service with light fare and snacks Breakfast included was well worth it Staff super nice Highly recommended

Family

10/10

Exceptional

08 Mar 2026

Ariel

Everything was on point

Partner

10/10

Exceptional

08 Mar 2026

Sydia

The room was spacious and very clean. The staff was friendly and helpful. I didn't eat much at the restaurant since I had allergy issues, but the little that I had was very appetizing. The only issue I had was parking. It is not clearly stated on the website (or maybe I missed it) that parkingwas separate from the hotel, and the price listed is more than what is posted on hotels.com. I was expecting the area to have a lot more entertainment close by. There are a lot of empty buildings and coming soon signs. I don’t think that I will vacation in that area again.

Self

10/10

Exceptional

06 Mar 2026

John

Great stay

Business

6/10

Pleasant

04 Mar 2026

Lora

Bed to low

Partner

10/10

Exceptional

04 Mar 2026

Jane

This hotel is located in Midtown Atlanta. The staff were friendly and helpful. We had a delicious dinner at the hotel restaurant, The Harley.

Partner

10/10

Exceptional

04 Mar 2026

Iman

Great hotel and friendly staff

6/10

Pleasant

02 Mar 2026

Francis

We booked an upgraded room on a Sunday. When we arrived around 2 pm (an hour before checkin), the room was not ready. Normally at a Kimpton, the front desk manager would have gotten us in within 15 minutes which is roughly the time needed to clean a room. Nobody else was waiting. An hour later, the room was not available and we asked to speak with the manager. She got us into our room in five minutes and took our bags up since we had to run out the door. This was an unexpected and terrible experience. When we returned at 10 pm, there was NO front desk person and we needed toiletries. Operations were very disappointing.

Friends_and_family Family