Peachtree Hotel Midtown Atlanta

6/10

Pleasant

21 Jul 2026

NyShera

No soap in bathroom was soap someone poured in there that didn’t match the Dove brand and tub had torn up pieces coming up. Only one face towel was available for use

Friends

6/10

Pleasant

21 Jul 2026

Cameill

Air conditioning stopped working called for help nobody ever came
Someone tried to come in my room while I was sleep

Self

2/10

Poor

21 Jul 2026

Nicola

Pool and coffee shop closed, staff didn’t care or apologise, the breakfast staff had no clue and tried to charge when we had breakfast included

Friends_and_family Friends

2/10

Poor

21 Jul 2026

Aglay

This was one of the worst hotel experiences I've ever had. Everything about this hotel was disappointing. The room was not clean, the service was poor, and the overall condition of the property was far below what was advertised.

The biggest issue was the billing. I paid for my reservation through Expedia, but when I checked in, the front desk asked for my credit card, saying it was only for a security deposit. Instead, they charged my card for the full stay again. As a result, I was charged twice—once by Expedia and once directly by the hotel.

I would not recommend this hotel to anyone. Be very careful if they ask for your credit card at check-in, and always verify your charges. This experience was frustrating and unacceptable.

Friends

2/10

Poor

21 Jul 2026

Tremayne

Whole restroom ce

2/10

Poor

21 Jul 2026

Shaun

I had no room when I got to the hotel, mind you, it was a late check in after 1 A.M. Because of a delayed flight.✈️ The staff knew I would be checking in late, so why no room was clean and ready was beyond me. I sat in the guest area until the room was finished. My towels were filthy, and it took nearly three days into my stay to get fresh clean towels. There was a major leak coming from under my toilet, there was no amenities like a refrigerator, the pool was closed after it was advertised as open. The floors in my room and in the hallway was dirty. I'm not one to complain, but I had to this one, it was just that awful.

2/10

Poor

20 Jul 2026

Chloe

Do not stay there very unprofessional and a waste of money

Friends

6/10

Pleasant

20 Jul 2026

Kalina

would not recommend staying at this hotel. From the moment we arrived, the experience was disappointing. The staff was not very helpful, and there was no easy way to communicate with the front desk because there wasn’t even a phone in the room.

The cleanliness was also unacceptable. The room was not properly cleaned, and the bed sheets were stained, which made the stay very uncomfortable. Overall, the lack of cleanliness, poor customer service, and lack of basic amenities made for a very disappointing experience. I would not stay here again or recommend it to others.

Family

8/10

Excellent

20 Jul 2026

Gabriel

The front desk staff were all distracted and unwilling to help guests. The property does not offer free parking. You have to use the valet parking service and pay for it, or use a private parking lot.

Self

2/10

Poor

20 Jul 2026

Michele

Had a false fire drill had to run down 18 flights of steps when I have really bad that bad problems, nothing was given to me for my inconvenience. I was not able to enjoy the rest of my trip at all. They gave us nothing. The manager didn't even come and apologize for the false fire alarm and running down 18 flights of steps. I am 67 years old with severe back problems.

Family

2/10

Poor

19 Jul 2026

Jesus

Do not let the lobby fool you, this place may seem nice from the outside in but it is not, it’s like a flea market inside , I wish I had something positive to say but I don’t . Please pay a little more and go elsewhere else. Either way they will nickel and dime you and force you to pay $50 parking , do yourself the favor and keep looking .

Family_with_children

4/10

Poor

19 Jul 2026

Shanika

This was not my worst experience with a hotel but it was close. I'm not sure what was wrong with staffing or the computer system this weekend but check-in was HORRIBLE. If they fixed their check-in process and hired more housekeepers and more professional front desk staff, this would be a great hotel. We waited in line for over an hour to get checked in but decided to leave so we didn't miss the aquarium. Then, came back afterwards and still waited another 30 minutes or so. No rooms were ready at 4 and no washcloths were provided for the lower floor rooms.

Partner

2/10

Poor

19 Jul 2026

Michael

Don’t stay here

Family_with_children

2/10

Poor

19 Jul 2026

Samiya

Smelled like weed, overall was not a good experience.

Partner

2/10

Poor

19 Jul 2026

Genise

Worst experience ever, I preferred to lose the money than staying there! No parking, if tou need parking they only offer a valet parking for extra $50 per night and you have to wait forever to be attended. The front desk is terrible there was a line of 20 people waiting to be attended, that's why I preferred to lose the money I paid 3 weeks ago, because I paid in advance to avoid that kind of waiting time!!! 110% NOT RECOMMENDED!!!!!

Family_with_children

4/10

Poor

19 Jul 2026

Makerria

The bedroom had a smell and it didn’t have a fridge nor a microwave. Keep asking for a microwave and never receive it. The fire alarm went off 2-3 waking my up out my sleep to exit the building just for the people to say it wasn’t nothing serious

4/10

Poor

17 Jul 2026

Diana

Place is outdated and unkept
Everything in the room is falling apart or not working

Partner

4/10

Poor

16 Jul 2026

Sebastian

A litlle dirty.

Self

10/10

Exceptional

16 Jul 2026

Jorge

THE BREAKFAST IS REGULAR/ BAD FOR THAT PRICE.

Self

2/10

Poor

16 Jul 2026

Alberto

-No one answers the front desk phone after 20 call attempts throughout the day.
-Dirty bath towels upon checking in.
-Broken toilet seat.
-No fridge in room.
-Wi-fi that cuts out intermittently.
-Bathroom has no exhaust fan.
-Weird mold pattern on ceiling.
-Only 2 of 4 elevators in operation.
-Fire alarm at 2am evacuating entire building for false alarm.

I usually do not leave negative reviews but to pay $370USD/night for the above is unacceptable.

Partner

10/10

Exceptional

16 Jul 2026

Derrick

The stay was nice. I was elated that my room had no fridge or microwave as these were à la carte items to purchase at the hotel. However the stay was wonderful .

Self

2/10

Poor

15 Jul 2026

Adam

We had to check out the next day because when I booked it was solely on having a swimming pool yet when we asked how to use it and where it was been said sorry it’s out of order without any notification at all
No compensation nothing
Also no water available in the shop when we arrived at night after a long flight
Disgraceful

Friends_and_family Friends

10/10

Exceptional

14 Jul 2026

Nanganda samuel

The location was great and the staff were amazing.

Self

8/10

Excellent

14 Jul 2026

Craig

No extra's. Our room was fine and it was humid once you run the shower, Carpet was old with tears in it. If the room is cheap and you only need a bed in this area, then it is fine.

Family

4/10

Poor

12 Jul 2026

Philip

This hotel is old and poorly maintained. We booked a suite which we were told wasn’t available so they put us in a double queen. When I realized it didn’t have a pull out bed, I requested what I paid for. They did give me a suite which was acceptable quality. The pull out couch didn’t have a comforter. I called down and asked for one. After an hour I went to requested one from the front desk. I waited 15 minutes for her to find one, but at least I got it. 45 minutes later they showed up at my room with sheets but no comforter. The bed was comfortable.

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Lisa

I saw on google this place doesn’t have the best reviews but if i’m being honest our stay was great. we stayed in one of the suites and it was really nice for the price. i will say the only thing that i did not like about this place is that you have to pay for parking or pay for valet parking. I don’t know the valet parking but the price for parking in their parking garage is okay priced but you get charged every time you leave the property. we stayed for just one night for the world cup and chose this property specifically so we were close enough to the stadium so we scootered around a lot so the car stayed parked most of the time and it’s $36 if it stays in there over 12 hours. i just it just depends on how much you’re going to do and how long you’re staying, but the actual hotel and room itself was very nice we really enjoyed the stay there.

Partner

8/10

Excellent

11 Jul 2026

Rayshawn R

Convenient, easy access to needed venue. Spacious room… Good gym facility… GREAT bar… Thanks Tia for making it all worth the while!!

Self

8/10

Excellent

10 Jul 2026

Mario

Buena atención aunque nadie sabía español hicieron el intento muy amables y limpia la habitación

Partner

10/10

Exceptional

09 Jul 2026

Benjamin

Good place to stay short term

Self

2/10

Poor

09 Jul 2026

Pedro

the room had someones panties a watch and a pot pen under the bed and on top of the window sill, the front desk guy wouldn't let me check in without my friend there even tho my name was on it, the cleaning staff knocked 3 times before 930 am, we decided to stay another night because we were too lazy to move (and the beds were actually pretty comfy) but the phone didnt work and we got woken up a 4th time from security demanding we pack up immediately and leave without offering a solution to extend the stay or let us do so. HORRIBLE

Friends_and_family Friends

10/10

Exceptional

09 Jul 2026

Ashley

Love this hotel nice clean and convenient close to everything downtown

Self

10/10

Exceptional

09 Jul 2026

markisha

Clean staff nice

Family_with_children

4/10

Poor

08 Jul 2026

David

Was given an alt era dy booked room only to realize that someone was already in it on entering it. Staff at check in was not concerned and didn’t even apologize and just said here’s another room. There was also not water available in room or for purchase. The elevators smelt of smoke.

Family_with_children

2/10

Poor

07 Jul 2026

David

Worst stay ever never again. I would rather sleep in my car

Self

4/10

Poor

07 Jul 2026

Ngongo

Our beds were not made and the sheets had visible dirt stain!! the air was muggy and it smelled like mold :(

6/10

Pleasant

06 Jul 2026

PENNY

YOU GET WHAT YOU PAY FOR. I KNEW GOING IN NOT TO EXPECT 5 STAR ONLY PAYING $80. SAYING THAT, I SLEPT GOOD AND HAD A GOOD SHOWER. IT DID NEED A GOOD MOPING THROUGH OUT THE WHOLE COMPLEX.

Partner

2/10

Poor

06 Jul 2026

Jamarcus

The room was very dirty when I arrived, which was really disappointing. There wasn’t even a kitchen in the room like I expected, and no breakfast was provided at all. On top of that, the staff were rude and not helpful. Overall, not a good experience and I wouldn’t recommend staying here

Partner

2/10

Poor

06 Jul 2026

Lee

I arrived at the hotel at 2am after a flight delay. When i went to check in with my reservation, they told me the hotel was sold out and didn't have any rooms available!
I waited at the front desk for 45 mins and they got me a room. A downgrade from what i purchased but at 3am i was just happy to get a bed. Not a good experience.

Self

4/10

Poor

06 Jul 2026

Alisha

I was very disappointed with my stay. The room did not have the advertised balcony, which was a major reason I booked. There was no ice vending machine available, and the room was missing washcloths. Parking was also a hassle because you have to pay every day, which was an unexpected extra expense. To make matters worse, the pool was out of order during our stay. Overall, the amenities and experience did not meet expectations, and I would not choose to stay here again.

10/10

Exceptional

05 Jul 2026

Taurean

Everything wa stone except no one mentioned the pool was under construction. It’s too hot not to have a pool and not say anything about it

Self

4/10

Poor

05 Jul 2026

Gina

Insufficient towels for 3 consecutive days. I had to visit the front desk three times during my stay to request towels. The carpet didn't appear to be vacuumed. The long window curtain was off-track and missing the pull wand. Broken peephole. Toilet seat/lid stained. Slippery tub first night--wore flip flops to shower each day afterwards as a precaution. No ventilation in bathroom, so condensation is everywhere after showering. Stains on wall behind desk.

Family

6/10

Pleasant

05 Jul 2026

Emmanuel

Wi-Fi in room kept cutting off, room cleaning requested in the morning, but cleaning was done in the evening with no towels left and therefore couldn’t have a proper before leaving very early in the morning. Other than that, everything else satisfactory.

Self

10/10

Exceptional

05 Jul 2026

Mouhamadou

Straightforward services, located in a very accessible area.

Self

4/10

Poor

04 Jul 2026

Alzaveon

The staff was very good and easy to talk to. Now for starters the room itself looked pretty tidy but had a very weird smell. Now for the problem… the bathroom was horrible. It looked good but the shower had a bad leak no matter how you try to adjust the shower head/ shower curtain the bathroom still would flood. Also there was no ventilation at all so you would have to shower with the door open to prevent from suffocating. The tv barely even worked… I get the location there isn’t any parking so $50 a day for valet, I guess it’s not bad but I don’t think it’s worth the hassle.

Partner

6/10

Pleasant

04 Jul 2026

Lorenzo

The hotel was very close to train station and it was not clean and old one.

Self

6/10

Pleasant

03 Jul 2026

Kiki

The front desk never answer the phone and the hotel does not look as clean as it looks like online.

Partner

10/10

Exceptional

02 Jul 2026

Abby

It was clean

2/10

Poor

02 Jul 2026

Shonte

Not very customer service friendly for the handicap even thought we paid for a handicap room. And staff was rude and not accommodating.no parking for the handicapped or anything

Self

2/10

Poor

01 Jul 2026

Carshie

For a hotel that offers all these amenities, yet none are available or are what is shown in the pictures. The doors are falling off the hinges. You have to slam your door at least twice to get it closed. The balcony doors are caulked shut, and the windows are so filthy, that you can’t see out of them. Then they want to charge you $50.00 a night for parking. And I’ve never seen a hotel with soooo many underage girls and young boys, who are coming and going from the rooms with these young girls and they all have cameras or video equipment. I think this hotel needs to rethinks its priorities and take a closer look at how so many “kids” are able to afford these rooms and at these times of night! Disgraceful!!!!

Friends_and_family Friends

10/10

Exceptional

01 Jul 2026

Kenia

Excelente ubicación servicios 😍

Partner

10/10

Exceptional

30 Jun 2026

Gloriane

good

2/10

Poor

30 Jun 2026

Jared

As as as the good side of things the location was spot on. But the hallways, elevators, and rooms smelled old. The Small market bt front desk wasn't stocked at all.

Partner

8/10

Excellent

30 Jun 2026

steve

Very difficult to get service at bar /restaurant.

Partner

10/10

Exceptional

29 Jun 2026

Arthur

Just excellent

4/10

Poor

29 Jun 2026

John

The lobby was nicely designed and clean. Check in was efficient. The room was very dirty looking overall. There was mildew growing in the bathroom. Chairs were visibly dirty. Internet would not stay connected. Also they should mention the very high parking fees in the listing.

Self

6/10

Pleasant

29 Jun 2026

ello

No micro wave in my room and I payed $250 for 2 days but no breakfast included.

10/10

Exceptional

29 Jun 2026

Jennifer

Amazing vallet services. Allowed us to leave our vehicle and luggage there while we went to the World Cup game without an extra charge as we had already checked out.

Partner

2/10

Poor

29 Jun 2026

JEANCY

Disappointed with my stay. Poor organization, no mini refrigerator in the room, missing soap, and poor communication regarding valet parking. Different staff members gave conflicting information, and overall customer care needs improvement.

6/10

Pleasant

28 Jun 2026

Takiyah

My stay here was okay I gave it three stars.

Pros: clean room, fresh sheets, dishwasher in room, clean refrigerator, well stocked cabinets with glasses, pots, pans and good toiletries (dove shampoo, conditioner and body wash)
My suite was cute and well furnished. I don’t remember his name but the male host at the front desk (African American guy) was so helpful and nice. Very pleasant personality He accommodated me twice with the valet issues I had.

Cons: I had an issue with valet being rude when I first arrived telling me I had to move and I was a guest in the hotel I wasn’t greeted properly. I was not allowed to unload my car in the front of hotel like other guests I was put in side of hotel by street entrance. I felt like that was wrong and rubbed me the wrong way. No one answers the phone, not from the direct line or the front desk button on phone in room. I had to go downstairs to front desk to make direct contact. Very sticky elevator floors. All elevators had sticky floors. I could hear my shoes being stuck to whatever was in elevators. Yuck. This hotel needs paint touch up job on doors of rooms and walls. Scratches and chunks of paint missing on doors and I’m talking multiple doors. It really makes the floors look unkempt. I was surprised because the lobby is beautiful but the actual room floors need work. Immediately. But overall it was an okay stay. I checked out a day early.

I enjoyed my stay despite those cons

Self

2/10

Poor

28 Jun 2026

Christopher

Worse property ever, the staff is rude and un helpful. The room was disgustin, the towels were dirty when I show it to the receptionist she refused to touch it and asked me to remove it from the desk...

Family_with_children

2/10

Poor

28 Jun 2026

MUZAFFAR

The staff is not well behaved.

6/10

Pleasant

28 Jun 2026

Courtney

Our rooms weren’t ready for check in until an hour after. There were homeless sleeping in the lobby and upon return to the rooms only one out of four elevators were working. They do not offer complimentary breakfast, but you can purchase for 25$. The pool was not available to its guest, didn’t have water in it. The only upside to this property is the valay do store away your luggage since check in is not until “4 pm”, or technically when ever they can get you room ready.

Partner

6/10

Pleasant

28 Jun 2026

Amia

Food was expensive and nasty , the whole pool area was closed during a hot summer that’s horrible

Self

2/10

Poor

27 Jun 2026

Sanikka

The elevator is extremely slow the pool is empty and the area is bolted shut the water is lukewarm when I went to check in after traveling all day I was told my reservation was canceled spent an hour on the phone to see why no one told me anything I would never stay there again or recommend anyone to stay there

Self

8/10

Excellent

27 Jun 2026

James

Location Location Location!!! The rooms, overall, were clean. Some detail cleaning could help. The sitting area in the lobby was open and comfortable. Breakfast was good but a bit pricy.

Partner

2/10

Poor

26 Jun 2026

Britney

I most definitely will not be staying at this hotel again. Pictures are deceiving . No one ever came to clean my room nor bring towels after staying two nights. I called the front desk several times, no answer. The carpet was so disgusting felt like my feet were sticking to the carpet. Over charged me for valet parking that I didn't purchase.

4/10

Poor

26 Jun 2026

Jasmine

Stayed at this hotel for a short weekend trip.
The hotel looked rundown, the night front desk agent was rude. The halls smelled moldy and like smoke and the rooms need a major upgrade

Partner

6/10

Pleasant

25 Jun 2026

John Sterlin

Perhaps it was my room, but the overall experience was disappointing. The walls were dirty, and the bathtub had a problem with the water temperature. Moreover, I couldn’t access the balcony.

I received a message stating that breakfast was served until 11 am, but when I arrived by 10 am, they informed me that the restaurant closed at 9 am.

Self

8/10

Excellent

25 Jun 2026

Soufiane

Could notice some minor mold in the ceiling and the pool was closed for renovations.
Other than that everything else was good.

Self

2/10

Poor

25 Jun 2026

jaquette

The pool was closed.. has been for over 2 years.. trash in little outside sitting..has balcony to room but lock and sealed shut.. best part about hotel is parking staff. I want a refund . I came to enjoy the pool n outside and they both were unable

Friends

10/10

Exceptional

25 Jun 2026

Christopher

Great place to stay, room was clean with a good view & the staff was helpful & friendly.

Self

6/10

Pleasant

25 Jun 2026

Amanda

The hotel lobby was very nice but there was no luggage carts for anyone to use, so we had to carry everything. When getting into our room it was nice size but there was water damage on the wall and black mold above the cabinets in kitchen area, the AC was not cooling the room very well, the tub/shower had places that need repairs. The sheets and blankets had small stains on them also. Also dont count on getting your deposit fee back in a timely manner, its been a week and I still dont have my money back in my account. Oh and make sure you have money for parking, there is no free parking...something we were not told about.

Partner

10/10

Exceptional

25 Jun 2026

Jason

Kuerig machine didn’t work

Self

2/10

Poor

24 Jun 2026

Jacob

Parking was horrible and had notifications of people attempting to open door handles at night. The “onsight” parking is off sight.

Partner

6/10

Pleasant

24 Jun 2026

Richard

Had some issues that I made aware to the management the next morning, and she took my number and never called me. I hate leaving bad reviews but it’s been a couple months and I’ve not heard anything back from them. They were doing some kinda renovations, no signs for motel but a vinyl one small on side of building, parking was very difficult and ridiculous, our sheets and pillows had blood stains on them, the window was so nasty you couldn’t see out of it, had clean toliet and sink because of hair. Couch was ripped. We arrived late that night daughter in law was at Emory and it is walking distance to the hospital. It was already a very stressful stay and the only plus thing is the vallet guy let me leave my truck there the next morning to walk to Emory to see my daughter in law and son tht just lost their baby. The only reason we decided to stay was because it was late already and walking distance to the hospital in dire need of me being close of the loss of my grandson. Check your room and bedding and bathroom before you give them your info.

Partner

8/10

Excellent

24 Jun 2026

george

Valet parking is a little pricey, but I've learned parking is expensive in Atlanta city area.

Self

10/10

Exceptional

24 Jun 2026

PRANAY

Goof

10/10

Exceptional

24 Jun 2026

Radu

Hotel needs a great deal of maintenance. Staff needs training in customer service

8/10

Excellent

24 Jun 2026

Maurice

Everything was cool

Self

6/10

Pleasant

23 Jun 2026

Brittany

I stayed in a suite with a kitchen and living room and that was nice. However the door was broken so every night when I came to my room my door was open. BUT the big problem at this hotel is the security or lack of. I came back late one night and as a women by myself I was scared. Two men rushed into my elevator and they had on masks and one had a large gun . It was terrifying and they never answered the phone when I called to speak to someone. Do NOT stay here if you’re a woman by yourself. Dangerous

Self

4/10

Poor

23 Jun 2026

Herson

La habitación no estaba limpia, la ubicación es buena, pero necesitan mejor control en su limpieza

Family

4/10

Poor

23 Jun 2026

Eligah

Only had one working elevator- it was Mother’s Day, graduation, & there was a wedding AT the hotel. Waited in line for the elevator to avoid walking up 20 flights of stairs with three small children. Witnessed several instances where security had to be called (I’m assuming alcohol played a role) & couldn’t even stand outside hotel without getting harassed by homeless population.

Valet service was TOP TIER- they saved our trip and definitely made the hotel better. Only positive part about our experience was when we were coming or going from the hotel thanks to them.

Family_with_children

10/10

Exceptional

23 Jun 2026

washington

La propiedad esta en remodelacion y solo esta abierta por el mundial, la piscina cerrada y cobran por em estacionamiento...se acaba el mundial y la vuelven a cerrar descansamos bien...

Partner

4/10

Poor

22 Jun 2026

nagendra

Adviced don't stay in this HOTEL if you can. TERRIBLE.
We'r there for 3 nights. First night bed head frame fall. No light bulb in the lamp.
2nd night when we come back no towels to take a shower. We called 10 times nobody picks up the phone. Literally we went to the front desk and grab the towels and there is no coffee cups in the room to drink the coffee in 2nd night.
3rd night they kept only Decaf, no regular coffee. We end up without drinking coffee.

Family

4/10

Poor

22 Jun 2026

Mercedes

I will not return or recommend this place is so ghetto

Partner

8/10

Excellent

22 Jun 2026

Carl

I did not know that all parking was paid parking

Friends_and_family Family

6/10

Pleasant

22 Jun 2026

Tracey

Did not use either during my overnight stay

Friends_and_family Family

4/10

Poor

21 Jun 2026

Schylon

As a first time visitor I will not return to that hotel again. I would not recommend it to anyone either

Self

2/10

Poor

21 Jun 2026

Zemontia

Pool wasn’t open like it was stated, had to nearly beg for new wash cloths from like 6 pm didn’t receive any until 11 pm, they don’t pick up the phone at the front desk. The only thing good about the hotel is the valet staff and the location of it. Elevators are limited and slow moving which I know isn’t the staff issue but it could be more elevators for the amount of floors they have there.

Partner

4/10

Poor

21 Jun 2026

Nancy

Staff recharge me for room payment was made when I booked online .Then it's sad that you have to pay for parking every time you leave $37 ..Then valet $50 but it per night..Nice hotel but a rip off

Partner

2/10

Poor

21 Jun 2026

Barsay

The hotel was extremely dirty and stink, the cups and utensils were dirty, I was so embarrassed with the hotel I left early morning. I got pictures to share but this review is not allowing me to.Staff were cool. I felt so bad about the hotel I didn’t eat breakfast at the hotel after paying for it. Worst experience so far

6/10

Pleasant

21 Jun 2026

Johann

This is an okay room if you need it for a night or two. I would avoid staying here if you’re traveling longer than that. The hotel needs a lot of renovations. The carpet looks old, the room smells like smoking , even though it’s a non-smoking room. The elevators take FOREVER! The phone in my room didn’t work and the tv remote control didn’t even work.

Self

10/10

Exceptional

20 Jun 2026

travisi

nice rooms with balconies. also the showers get nice and hot compared to other hotels in the area. ice machine on my floor was broken, there is no mini fridge in the rooms but other than that my stay was great.

Self

2/10

Poor

20 Jun 2026

Kassidy

Not clean, halls and rooms had a smell to them. Parking was confusing and didn’t seem safe.

Partner

10/10

Exceptional

19 Jun 2026

vinay

Stayed for a week- good clean place to stay

Business

6/10

Pleasant

19 Jun 2026

Marisol

We continuously called the front desk with no response, so we went downstairs to ask for more towels since housekeeping took the two that we had. They said they’d send more up but they never did. The room was clean but the pool was drained, no access to the sky deck and the bar upstairs was closed. Parking was extremely difficult and was not explained properly, the valet was great sadly they were understaffed. It has great potential just very unhelpful staff.

Partner

6/10

Pleasant

19 Jun 2026

Janine

The hotel location is very central to the places I need to be.

Self

10/10

Exceptional

18 Jun 2026

Guadalupe Karina

Staff

Friends

2/10

Poor

18 Jun 2026

Russell

The first room they gave me had no covers on the pillows and the bed had not been made. It looked like someone had just left. I returned to the front desk and requested another room.

The second room I had was worse. The carpets looked like they hadn’t been cleaned (vacuumed/ shampooed) ever. The entire floor of the room was sticky. Thankfully I packed my shower slides to wear. The hallways obviously hadn’t been vacuumed in sometime. There were huge stains on them that looked like no one had bothered to clean them up. There was no refrigerator so I had to find the ice machine and make my own ice box in the sink. The 16th floor ice machine was out of service, so I had to go up to the 18th floor. There was only two elevators out of four working. The bathroom had mold/ mildew on the ceiling and shower curtain. The comforter on the bed had a huge rip in it that had some kind of brown stains around the rip.

Basically, they got me with the lobby that looked pristine. As I moved up the hotel it just got worse and worse. I know there was some kind of soccer game going on in Atlanta, but those stains had been there far longer than that.

I would NEVER stay there again and would not recommend it to anyone. If every hotel wasn’t booked ip I would have moved to another hotel that night.

Self

6/10

Pleasant

18 Jun 2026

Fantashia

The balcony was off limits and