American Atlanta Downtown TapestryCollectionHilton

United States , Atlanta - GA
Atlanta, 160 Ted Turner Dr NW
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100 reviews shown

10/10

Exceptional

08 May 2026

Matthew

Great location and clean

Family_with_children

10/10

Exceptional

08 May 2026

Graham

Used the hotel as we went to a concert at State Farm arena, very convenient as only a short walk. The only downside to our visit was there were no valet parking spaces left and we had to find our own parking which was a pain as that part of Atlanta is busy. Other than that the room was great, the bar was very good, the food was OK, could maybe have done with more than one bar tender but the service was good considering the amount of people in the bar.

Partner

10/10

Exceptional

04 May 2026

Bobbi

Great location and walkable to several attractions and dining options. Rooms clean and quiet. Bummer the pool was not open yet during my stay.

8/10

Excellent

04 May 2026

Kelly

The actual hotel was great. Staff was courteous and the room was nice. The bar, however was woefully understaffed and unable to handle the service. They were out of according to the bartender \"basically everything\". The food was unavailable and items listed on the cocktail menu were also unavailable.

Friends

10/10

Exceptional

03 May 2026

Sara

Clean hotel and great location

Partner

10/10

Exceptional

03 May 2026

Lewis

The entire staff, from valet parking to front desk to restaurant crews, were fantasti. They were, friendly, helpful and competent.

Family

8/10

Excellent

02 May 2026

Robyn

The valet took too long and they didn’t know how to drive a manual transition.
Also, I was carrying firearms (openly) and I wasn’t asked about them. That seems incredibly unsafe.

10/10

Exceptional

02 May 2026

Nicholas

Hotel is nice but if you’re booked to room 315, do yourself a favor and request a new room. There is an incessant vibrating noise that comes from somewhere in the room about ever 3-5 mins.

Self

10/10

Exceptional

02 May 2026

David

Everything was good!

Pet

10/10

Exceptional

26 Apr 2026

Melissa

Great hotel!!! Will stay again!!

10/10

Exceptional

26 Apr 2026

Allisah K.

Great stay. Was able to check in early.

Business

10/10

Exceptional

24 Apr 2026

Katrina

The front desk staff and valet staff were very polite and helpful as we arrived. Ricky went above and beyond to make our stay as good as possible. We’re very happy with our room- it was clean and spacious and very comfortable. The shower was one of the best I’ve experienced in a hotel- strong pressure and good products. The bar had good drinks and breakfast was really good. Location is great for down downtown activities. We’ll definitely stay here again, Ricky is the best!

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Dondra

The ceiling can use some repair. It was visibly stained and bubbled from previous flooding from the room above.

The pool area was closed my entire trip (4 days).

The staff was amazing.

Self

8/10

Excellent

23 Apr 2026

Stephen

Room was great, staff were friendly. (Avoid the buffet breakfast though). Useful to have a gym but could have used a bit more equipment.

Friends_and_family Friends

8/10

Excellent

22 Apr 2026

Shanitra

They only have valet parking which is $55 per night, besides that everything else was excellent.

10/10

Exceptional

20 Apr 2026

Jennifer

Perfect location to walk to restaurants, parks, and attractions. The staff was very nice and room was clean. Would stay here again.

Friends

8/10

Excellent

20 Apr 2026

Barbara

Breakfast needs improvement.

Family_with_children

10/10

Exceptional

20 Apr 2026

Juandiego

The place was affordable and very nice and clean ! We loved our stay !

Partner

10/10

Exceptional

20 Apr 2026

stacey

Historical hotel

10/10

Exceptional

19 Apr 2026

Candi

N/A

Partner

6/10

Pleasant

19 Apr 2026

Ebrahim

We had two rooms, 326, whose coffee maker and TV did not work, and we reported it to the reception, but they did nothing, and room 332, which had paint putty left in the bathroom and the room had a smell. The hotel parking is very expensive. Overall, this hotel is not worth the price.

Family

10/10

Exceptional

18 Apr 2026

Felicia

Thank you

Business

10/10

Exceptional

18 Apr 2026

Anthony

Overall a good place to unwind and just relax

Family

10/10

Exceptional

18 Apr 2026

Prabhakaran

We didn't eat in this hotel but everthing was clean and fresh!

Partner

10/10

Exceptional

17 Apr 2026

Tracy

Can for a concert ,location was perfect walking distance. I will visit again

Friends

10/10

Exceptional

15 Apr 2026

Eduardo

The room was clean and comfortable and the staff were very helpful. Two thumbs up!

Self

10/10

Exceptional

12 Apr 2026

Daishawn

I was here for a 3 night stay, the staff was great very friendly and welcoming the hotel itself was clean and the location perfect. The only issue I had was the walls are really thin you can pretty much hear everything in the next room other than that I had no complaints

Family_with_children

4/10

Poor

12 Apr 2026

Jerome

Breakfast was a $25.99 buffet. No free breakfast or coffee

Friends

10/10

Exceptional

12 Apr 2026

Sharon

The breakfast menu selection was good and clean. The staff was helpful and polite. The hotel in general was a 5 🌟 🌟🌟🌟🌟!

Partner

10/10

Exceptional

11 Apr 2026

Byron

Staff was EXTREMELY friendly and helpful! Location was a 5 minute walk from Olympic park and the Coke Museum and aquarium. The Hawks game was less than a 10 minute walk.

Family_with_children

6/10

Pleasant

10 Apr 2026

Lauren

The staff is not friendly or helpful. There was also an unknown brown mark on one of my towels and there weren’t any extras to use.

Partner

10/10

Exceptional

09 Apr 2026

Valarie

This was the first time my husband & I stayed at The American Hotel, we've stayed at plenty of Hilton Hotels in the past. From the moment we parked our car with Valet to the moment we checked out we were pleasantly surprised with ALL the staff!!
The American Hotel Atlanta Downtown is a very clean and nicely designed hotel. When we were looking for food after checking in, the front desk staff suggested we try the wings and fries at the restaurant inside the Hotel, which turned out to be a hit!! We choose this Hotel because it is walking distance to the State Farm Arena where we were attending an event. Walking there we noticed lots of things to do.
I didn't get everyone's name but at some point I did interact with Renee who just happened to give me a card with her name. Thanks Renee and Team you guys were great and very helpful. We will be back for sure!!

Thanks again AH Team!!

Valarie G.

Partner

10/10

Exceptional

07 Apr 2026

Tony

Very nice and clean

10/10

Exceptional

05 Apr 2026

Paul

great location. great place to stay

Self

8/10

Excellent

05 Apr 2026

Enrique

It is very centric...

Friends

10/10

Exceptional

05 Apr 2026

kelleigh

The amenities

10/10

Exceptional

02 Apr 2026

Marco

the food is very good!
and the staff cares ,
I stay here 4 times a years

Self

10/10

Exceptional

01 Apr 2026

Alaina

Good

8/10

Excellent

01 Apr 2026

Alfonso

Clean rooms

8/10

Excellent

01 Apr 2026

Alex

There isn’t a big driveway so getting picked up in Uber is kind of tricky so you end up walking to a neighboring hotel. Property is fine, but there are better locations.

Self

8/10

Excellent

29 Mar 2026

jasmine

Staff was pleasant and room was nice. Front desk area and hallways were a bit dated

Partner

10/10

Exceptional

27 Mar 2026

Ali Abba

Overall good hotel

Self

8/10

Excellent

25 Mar 2026

Rasmus

Nice hotel close to the centennial Park and Congress center. I here for a conference, but world stay there again

Self

2/10

Poor

23 Mar 2026

Jamarcus

My stay was terrible.

10/10

Exceptional

23 Mar 2026

Melissa

Comfortable room, great area close to big wheel. Good shower with toiletries. Coffee machine.

8/10

Excellent

21 Mar 2026

Chavis

Park was near by, close to stadium, not many restaurants near by, room was really clean and great staff!

Self

10/10

Exceptional

19 Mar 2026

TUNJI

The attitude of EVERY SINGLE member of Staff I interacted with was outstanding!
Friendly, Professional, Helpful and engaging!
7 Star rating!

Self

6/10

Pleasant

18 Mar 2026

Nazpari

Lots of noise (street noise and toilets have issues)

Otherwise good property

4/10

Poor

17 Mar 2026

Phillip

Toilet wasn’t working twice had to call for it to get fixed

Self

10/10

Exceptional

17 Mar 2026

Nyesha

Close to a lot of attractions, walking distances to good food spots. Staff were excellent and room cleanliness was 10/10. Only thing I could say is the mini fridge temperature was not cold enough. Otherwise definitely a hotel I will be booking again when I’m back in ATL.

Partner

10/10

Exceptional

16 Mar 2026

Wendell Meredith

Stayed here for my Daughter Cheer Competition. Room was nice and clean and comfortable. Highly recommend

10/10

Exceptional

16 Mar 2026

LaTonya

Park close by and restaurants and thank you Matthew for being friendly and help making my grandson birthday a wonderful weekend

Family_with_children

6/10

Pleasant

14 Mar 2026

John

Air didn’t work an new room smelled bad and I was stuck with it.

Self

10/10

Exceptional

12 Mar 2026

Duncan

It was great! Everyone was friendly, right downtown and nice gym

Self

10/10

Exceptional

07 Mar 2026

Diana

Amazing 10/10
Most definitely be back

Self

10/10

Exceptional

07 Mar 2026

Victoria

Clean room, excellent staff!

Friends

10/10

Exceptional

06 Mar 2026

Christyne

ALL the staff were helpful & friendly. Check-in check-out were a breeze. Room was clean, & included toiletries & the bed was comfy

Self

4/10

Poor

06 Mar 2026

Elena

The location is great, walking distance to the State Farm Arena, Centennial park, Aquarium .
The 1 night stay from checking in was not what I expected. The front desk didn’t have my reservation prepaid on Expedia months ago, the room we got had trash in the can, one coffee cup instead of 2 and a little dust rag on the desk. The air conditioner was very loud during the night . The decor was ok. And to top it all after staying 1 night I got charged for the night the second time. I had to call the hotel and the issue got resolved really quick .
Overall my experience was not great.
I wouldn’t recommend , though location was perfect for my visit to Atlanta to see Lady Gaga .

Partner

10/10

Exceptional

05 Mar 2026

Jane

Loved being so close to everything. Right near Centennial Park and the action.

Business

8/10

Excellent

04 Mar 2026

Soraya

The room was generally clean. Carpet was slightly dirty. Staff was helpful, respectful. There is a nice park nearby. The parking is not ideal there's parking nearby you pay for. Some homeless people outside but for the most part it was safe. Just needs some updates. It was quiet. Have a hotel in house where you pay for dinner. Food was good.

Self

10/10

Exceptional

03 Mar 2026

Sylbasterian

Excellent and informative staff. Hotel was in walking distance to all my locations. I will be returning!!

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Katarzyna

Very close to all attractions..

Family_with_children

8/10

Excellent

01 Mar 2026

Christine

Courteous staff

Family_with_children

10/10

Exceptional

01 Mar 2026

Joseph

Clean room and the staff was very nice

Partner

8/10

Excellent

25 Feb 2026

Shari

Comfortable. Friendly and responsive staff.
We had a few issues when we arrived there was no room valet or rolling luggage rack to help with bags. Had to ask for some items to be replaced the first day. Overall they took care of everything. The sliding door to bathroom was very inconvenient because it wouldn’t stay closed to access the closet

Business

8/10

Excellent

25 Feb 2026

marion

Room was clean, location was definitely nice as well. Only complaint was charging so much for a deposit every night. But the overall hotel itself is definitely worth going to.

Self

6/10

Pleasant

24 Feb 2026

Matt

The building is in a good location but it didn't seem all that well maintained or updated. The heat/ac was so loud in my room and cycled on so often that I ended up turning it off to be able to sleep well. That wasn't ideal since it was in the 20s and 30s at night and cold air was just pouring in around the not well sealed door and old windows. Also, the staff was nice in person but wouldn't answer the phone which was annoying since I was trying to confirm parking options on my way there. Overall, I'd stay in this area again but probably not at this hotel.

Self

10/10

Exceptional

24 Feb 2026

Kelly

Staff extraordinary. Centrally located

Friends_and_family Friends

10/10

Exceptional

23 Feb 2026

Claire

Comfortable and clean. Super friendly staff. Easy access to downtown and the highway.

Partner

10/10

Exceptional

17 Feb 2026

Robert

Very nice

Leisure Friends

8/10

Excellent

17 Feb 2026

Tonya

Room was great! What wasn’t great was the fire alarm going off…and being told to evacuate, walking down 7 flights of stairs, then being told it was a false alarm!!!! Not good!

10/10

Exceptional

16 Feb 2026

Cedric

The room was perfect! Staff was awesome too! We had an issue with the heat and they repaired within minutes.

Business_and_leisure Family

2/10

Poor

16 Feb 2026

Tiffany

We were giving a room that was marked to not be reserved due to an AC issue (according to their mechanic). The AC did not work so when we asked for it to be checked, the mechanic arrived annoyed with us that we were making him work when he was \"off the clock.\" He made sure to tell us he shouldn't be working 5 times. When he opened the unit water came gushing out and started flooding the room. This was at almost midnight after my family had been at a cheer competition all day. The mechanic started yelling and cussing, dropping F bombs in front of my wife and child. He proceeded to say he would go get towels for the water, only to never return or address the issue again. We then went to the front desk and they forced my wife and daughter to go get their stuff, offered no help or assistance, offered NO apology, absolutely nothing. They didn't care and were annoyed that they had to work and move us to a new room. An old hotel with issues that they seemingly don't care about, along with an attitude that they could care less about their customers. As a Hilton Honors member that was charged a LOT for this stay...this was an unacceptable experience and we will never return and can't recommend this place to anyone.

Family_with_children

10/10

Exceptional

13 Feb 2026

Karl

Clean and comfortable

Business

6/10

Pleasant

11 Feb 2026

Gustavo

The hotel is good, but the service is not so good, my reservation has breakfast included, i need to confirm all days with servers because looks like they are not familiar with this option. I travelled with my family means 2 children 4 years and 1 year old, during my breaksfast the server complain why my daughter is playing with sugar package, we were trying have a breakfast so we need to distract my daughter as we do in all other hotels

10/10

Exceptional

10 Feb 2026

Jonah

Cleanliness of the room

10/10

Exceptional

09 Feb 2026

Wanda

Room was very nice and staff was very helpful. would recommend they have authentic soul food for restaurant at a civil rights historical hotel.

Business

8/10

Excellent

08 Feb 2026

Christina

Pros:
Staff at the front desk were friendly, easy check in. The room was cleaned and the location was great.

In the middle:
Washcloths had hair on them but the front desk replaced them quickly with a phone call.

Cons:
The restaurant on site, skip it. I sat at the bar, and the service was poor and the burger was burned. It took forever to get a menu, my drink, my order placed and the burger to come out for it to be burned.

Leisure Family

10/10

Exceptional

08 Feb 2026

Sabrina

Our stay was incredible! Check in was smooth and Renee was so sweet (there was also a man I can’t remember his name but remembered he lived in St. Pete, FL for 10years lol he was also kind). Room was gorgeous, housekeeping was kind and kept our room looking clean and towels stocked! Would recommend to everyone and hope to come back again

8/10

Excellent

08 Feb 2026

Zeyad

The room was nice, staff was very friendly, centrally located. Only negative was the water pressure in the shower and a little sketchy in the areas around the hotel. But overall, a nice hotel.

10/10

Exceptional

07 Feb 2026

Sophie

Everyone was so nice!! Room was clean!!

10/10

Exceptional

07 Feb 2026

Richard

Five stars for the staff. Always friendly and asked if they could help with anything throughout the stay. Beds were comfortable and rooms were clean.

10/10

Exceptional

04 Feb 2026

Deonte

Good

10/10

Exceptional

02 Feb 2026

Miranda

the staff was so friendly and amazing the entire time we stayed. special shoutout to johnny, the valet guy. he was so kind and friendly, even throughout the freezing weather. i’m sure it’s hard for those guys to be outside and maintain a good attitude when it’s that cold, so i really appreciated him and his hospitality :) even those at the front desk were extremely helpful from check in to check out. the hotel was clean, the location was great, definitely will recommend this place to others!!

Leisure Friends

10/10

Exceptional

02 Feb 2026

Aayanna

Great

Business_and_leisure Family

8/10

Excellent

28 Jan 2026

Sithara

Good

10/10

Exceptional

19 Jan 2026

Derrell

Clean room

10/10

Exceptional

19 Jan 2026

Terrica

We only stayed one night for a concert at the State Farm Arena. It was the perfect location as it was walking distance to the arena, the front desk staff was really sweet, and the room was nice. The price was good for downtown Atlanta also.

Leisure Family

10/10

Exceptional

18 Jan 2026

John

Room was very clean

Partner

10/10

Exceptional

11 Jan 2026

LEE

The room was very clean and the staff did an excellent job of taking excellent care of me while I was there and love the valet parking guys.

Business

10/10

Exceptional

11 Jan 2026

Sabrina

Bar was understaffed and closed early. AC in our room made a high pitched squeal the entire time.

Leisure Partner

10/10

Exceptional

11 Jan 2026

Cheryl

Great place & staff

Leisure Family

8/10

Excellent

11 Jan 2026

Kerry

Staff was very courteous

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Andrea

Front desk Staff were amazing. The room is very comfortable and lovely mid century modern design. The historic element is very cool.

Partner

10/10

Exceptional

10 Jan 2026

Taejeanne

Clean room, friendly staff, everything right in the area. Great location, circle k on the corner and grocery store 6 minutes away. If you need to travel downtown you can ride the scooters instead of looking for parking. The only downside is parking at the hotel is mad expensive

Leisure Friends

10/10

Exceptional

09 Jan 2026

Sarai

The room was nice

10/10

Exceptional

08 Jan 2026

RICHARD

Staff was great

Leisure Family