Aloft Atlanta Downtown

United States , Atlanta - GA
ATLANTA, 300 Ted Turner Drive NW
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100 reviews shown

10/10

Exceptional

27 Apr 2026

Tonya

Great place to stay

Partner

10/10

Exceptional

26 Apr 2026

Kiese

Staff at the front desk were kind and friendly and always acknowledged when I walked in/out. The Aloft was minutes away from the tourist attractions. The room was clean. I will stay there again in a return trip to Atlanta.

Self

10/10

Exceptional

26 Apr 2026

James

Was a very clean and comfortable hotel, great location.

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Shareeka

Check in was easy and the front desk girl
was real nice and explained all the amenities. The rooms were nice. I think there was an issue with the AC as it did not get cold enough in the room but that could have been user error as well. Overall it was a great stay and I would stay here again

Self

8/10

Excellent

24 Apr 2026

Filipe Roberto

The breakfast system was very weird. You would pay for breakfast thinking that it would be continental breakfast but you would have a credit to choose what you would like to eat within the price that you paid for breakfast. Like having 30 dollars per couple to send on breakfast. We could get 3 breakfast sandwiches and a drink. If you are thinking that it is unlimited food, that is not for you. Also the food was very tasty, but I defined missed eggs and bacon. They only had sandwiches. The staff was very nice and tried to accommodate everything. The lighting in the room was very odd, it would only have side lights so to look for something in the luggage was very hard. The tv was very old so it did not have any streaming or air play. The ac was definitely a problem, very loud and the it would be blasting whenever it was on and the room would get super hot when it went off. We could also hear lots of noise during the night, people walking down the hall and noise from the other rooms. Location was very good, very walkable everywhere. The pool was closed, in which they could’ve posted on the Expedia, would have been nice to know before booking but it seems like it had a good outside space.

Partner

10/10

Exceptional

19 Apr 2026

Katie

The room was very clean and the beds were 10/10 comfort! The man at the front desk was wonderful and gave great restaurant recommendations. It was a great location for a really good price.

Friends

10/10

Exceptional

18 Apr 2026

sean

Clean room, helpful staff and wonderful all round.

Self

10/10

Exceptional

16 Apr 2026

Lauren

My stay was great. From arrival to departure I had a great experience. The room was clean and the location was within walking distance of the Aquarium which was amazing! We had a great time. When I checked in Mikki was wonderful! She was friendly and attentive and checked us in quickly!

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

judith

Amazing and friendly staff. 😊

10/10

Exceptional

15 Apr 2026

Charles

Very close to the market downtown.

10/10

Exceptional

15 Apr 2026

Eric

Very happy with the experience

Partner

10/10

Exceptional

13 Apr 2026

Morgan

Staff was amazing. Great location to everything. Just minor issues with housekeeping. Overall very satisfied

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Casey

The lady who checked us in/out was outstanding! She embodied what it meant being in hospitality. Very kind, made us laugh, and just overall did an amazing job. The room was clean, no issues at all.

Partner

6/10

Pleasant

11 Apr 2026

Erin

Air conditioner was broke upon arrival however it was fixed right away. I was charged for an extra night of parking as well.

Friends_and_family Family

6/10

Pleasant

10 Apr 2026

Dawn

Rooms were not cleaned daily.

Had to go to front desk to ask for new towels each day.

Breakfast options were poor. With 3 of the options sold out during my entire stay.

Lines were long in the morning …having to wait to place breakfast order because customer representative were taking care of customers at front desk. May want to have more staff present during breakfast hours and peak hours. The attendant that did come to help wasn’t able to speak English.

Family_with_children

10/10

Exceptional

09 Apr 2026

Bradley

Good

6/10

Pleasant

04 Apr 2026

Pam

They do not have a complimentary breakfast. Rooms a little run down. Definitely not worth almost 1100 for four nights. Housekeeping came one day. Didn’t come the next.

6/10

Pleasant

02 Apr 2026

manuel

Friendly staff, rooms are in desperate need of a makeover, housekeeping was terribly loud in the hallways bright and early every morning, property location is iffy depending on which direction you decide to walk. Was expecting more all around.

Family_with_children

10/10

Exceptional

01 Apr 2026

Kimberly

Great hotel

Business

6/10

Pleasant

31 Mar 2026

Bill

The amenities were nice, however the room was not great. The bathroom/lighting setup was very frustrating with the light in the bathroom being linked to a light in the room entry way. So if someone had to turn the bathroom light on in the middle of the night, it also turned a light on where people were sleeping.

The sheets had stains on them. Smaller frustrations include the lack of somewhere to hand a hand towel near the sink, and the air conditioner fan being either high or off (so throughout the night we would get warm and remove covers, just for the AC to turn on and blast us with very cold air).

Friends_and_family Family

6/10

Pleasant

30 Mar 2026

Jessica

The staff was friendly and helpful. We were in town to visit the aquarium and coke museum. They told us we should purchase the tickets to the aquarium from the hotel for a discounted rate of $55. Which this rate was the price of the ticket at the aquarium anyways… there was no discounted rate. The rooms were outdated and dingy- dust in a lot of spots and the carpets felt dirty. The fire alarm went off at 4 am ordering everyone to evacuate immediately and use the stairs… we all rush downstairs for it to be a false alarm. This was super inconvenient especially since we are traveling with a 6 month old. Also the alarms in the rooms seem to be programmed to go off at 3 am. Mine and a family members room both did this and it was also super annoying. Other than those things the hotel is walkable to the exhibits so that is a plus.

Family_with_children

4/10

Poor

29 Mar 2026

Joseph

The stay at the hotel did not start off well. I arrive at 4:30 expecting that my room would be ready but it wasn't and had to sit in the lobby until 5:30 when a room was ready. Even though the desk agents said to check in about every 15 minutes, they clearly did not mean it by their attitude when you did. When the room finally was available the desk agent could hardly speak up about the level of noise to hear what they were saying as well as rarely made eye contact. I have never had this experience at other Alofts, so this was a complete surprise. The check out wasn't much different when I asked for a zero balance receipt since it is needed for a work trip, basically it seemed that no one working there really cares expect to talk with each other.

Business

10/10

Exceptional

28 Mar 2026

Kimberly

The bar had a great selection, but should have more food options.

Partner

10/10

Exceptional

28 Mar 2026

Surendrasingh

Clean room and easy accessible.

10/10

Exceptional

27 Mar 2026

Sherry

Great Atlanta Market Motel! The rooms are very clean and spacious. The staff was friendly and very helpful. Mikki went above and beyond to make sure we had a nice trip. We really appreciated her kindness.

Friends

6/10

Pleasant

26 Mar 2026

Mahjib

Paid more than 200 per night, there was no breakfast, pool was not working. Overall hotel was okay but felt this was not the best option. Could have stayed in a different hotel with morning breakfast for a lower rate

Business

10/10

Exceptional

26 Mar 2026

John

Great staff and clean rooms

Self

6/10

Pleasant

22 Mar 2026

Jessica

We recently stayed at Aloft and unfortunately had a disappointing experience. Our room was supposed to be ready at 4:00 PM, which is the stated check-in time, but it was not available until almost 6:00 PM. After a long day of travel, this delay was frustrating and inconvenient.

While we understand that occasional delays can happen, there was no offer any form of accommodation while we waited. This made the experience feel even more disappointing.

The hotel itself has a modern and appealing atmosphere, but timely room readiness and better customer service during delays are essential. I hope management takes this feedback seriously and improves the check-in experience for future guests.

10/10

Exceptional

21 Mar 2026

Emily

Friendly staff, clean room, great location

Partner

10/10

Exceptional

20 Mar 2026

Asha

Affordable, clean, beautiful space, and friendly staff! Would stay here again!

Family_with_children

10/10

Exceptional

17 Mar 2026

Frank

The accomodation were good, shops are not as visible but was able to find some places.

Self

10/10

Exceptional

16 Mar 2026

Kelli

Convenient to World Congress Center

Self

6/10

Pleasant

16 Mar 2026

Brandon

Pet-friendly for sure. The carpets in the room we had could use replacing, as it was coming up near the bathroom. No microwave in our room either, the telephone did not work, and the electrical outlet didn't work. The main thing that threw me off was having to pay for parking at a hotel that you pay to stay in already, and to pay $32 each day is crazy. I could understand a charge for the length of stay, but not each day. You can do better.

Family_with_children

8/10

Excellent

15 Mar 2026

Amalio

clean rom every day.

Family_with_children

8/10

Excellent

15 Mar 2026

Frank

OGWA has been so helpful in every way. She so happens to be there every time I have some inquiries and needed assistance, all the front desk personnel are nice. I only got disturbed by other guest, those young people whenever they go to their room they were so loud and wakes me up, mostly closed to midnight and pass midnight specially during my last night, then I learned they were checking out the same day I was. The rest of my stay I can say is good! Looking forward in my next trip to Atlanta.

Business Self

8/10

Excellent

13 Mar 2026

Scott

Room was dirty and dated and not ready at check in. Great location and ease of parking though.

Family_with_children

10/10

Exceptional

09 Mar 2026

Shylandria

The most helpful and friendliest staff , minus food being left in the refrigerator the room was pretty clean , amazing views of the city and great amenities

Partner

10/10

Exceptional

08 Mar 2026

Siddique

Loved staying here during our visit to the GA Aquarium. Walkable to all the attractions. Beautiful lobby and room. Staff were amazing. 5 stars!

Friends

10/10

Exceptional

07 Mar 2026

Juan

Pay more attention to the cleanliness of the rooms.

Friends_and_family Family

10/10

Exceptional

07 Mar 2026

Krysten

Super close to everything we need and staff was super friendly and helpful

8/10

Excellent

07 Mar 2026

Giovanni

Place was good and ideal for Atlanta Marathon weekend. The only issue was the noisy cars speeding on the streets in the middle of the night. Apart of that, hotel was nice.

Self

10/10

Exceptional

06 Mar 2026

Cathryn

My stay at the Aloft could not have been any better!
Santara was the sweetest, most attentive and efficient bartender that I have met in a very long time. Because of Santara, I will definitely stay again at the Aloft!

Self

10/10

Exceptional

04 Mar 2026

Kylie

Very clean property! Enjoyed our stay and the location is absolutely perfect for the Aquarium, Coca Cola, Olympic park and other attractions. Would stay again!

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Albrandeos

Everything was great! Will definitely stay there again

6/10

Pleasant

02 Mar 2026

Angela

YES

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Wesley

Clean and helpful staff

Self

10/10

Exceptional

01 Mar 2026

Anca

Staff was amazing!!! Super attentive and respectful. The rooms are a bit worn down but honestly, I was there for a conference so spent little to no time in the room. Would stay again especially since it is within walking distance from the convention center and centenial park

Self

8/10

Excellent

25 Feb 2026

Craig

Staff was very welcoming. Each staff member I came in contact with was very nice.

8/10

Excellent

25 Feb 2026

Jing

clean room and friendly staff

Friends

4/10

Poor

24 Feb 2026

Amali

small rooms, bathroom door was broken, had to call maintenance, no room service, no real food available

Family_with_children

8/10

Excellent

24 Feb 2026

Geraldine

The staff was amazing. My stay was good

Business

10/10

Exceptional

22 Feb 2026

Sara

Room was spotless and exactly what we expected.

4/10

Poor

22 Feb 2026

Brandy

Staff was great! The hotel itself had a horrible smell. The rugs in the lobby and carpets in the room was severely stained. There was nowhere to place your toiletries when you were showering (like a shelf). The fridge was next to the bathroom. That is horrible. If it wasnt for the nice staff, the rating would be lower than this.

Friends

10/10

Exceptional

20 Feb 2026

Carrie

Staff was absolutely wonderful room was clean no issues with checking in or checking out my second time staying in there will definitely stay there again and recommend convenient to everything

Self

6/10

Pleasant

19 Feb 2026

Gemiah Bridges

The prices for vending machine snacks were way too over priced

10/10

Exceptional

16 Feb 2026

ronnie

Staff was AMAZING!!

10/10

Exceptional

16 Feb 2026

Bret

Was a nice place to stay

Business Self

10/10

Exceptional

15 Feb 2026

bara

It was good

Business Friends

8/10

Excellent

08 Feb 2026

Maurice

Staff was very helpful.

Leisure Family

6/10

Pleasant

07 Feb 2026

Diann

Add better lighting, another mirror in the room, and friendlier staff. The staff weren’t very welcoming at all.

Leisure Friends

10/10

Exceptional

05 Feb 2026

Melinda

Everything was great

Leisure Family_with_children

8/10

Excellent

02 Feb 2026

Carol

Comfortable bed, courteous & friendly staff, clean room. It does, however have some design issues. My first clue was when I opened the door and the toilet was the first object I saw. The bathroom door didn’t stay closed and you couldn’t turn on a bathroom light overnight without overhead lights lighting up the room. Hope they’ll fix that in the next renovation. In our party’s other room, the heating unit blew directly on her and she had to rig up a chair to deflect it.

Family

2/10

Poor

28 Jan 2026

Keron

I checked out of the hotel one day earlier than planned due to circumstances beyond my control. The hotel was short-staffed and unable to provide room service, and there was also an impending winter storm. Because of these issues, continuing my stay was not feasible.

Despite staying only three days, I was charged for the full four-day stay, including parking. I have been trying to resolve this matter but have had significant difficulty obtaining any type of refund.

I do have written documentation from the hotel confirming that room service would no longer be provided due to staffing shortages and the approaching storm. Given these conditions, I believe it is reasonable to receive a refund for the unused night and associated parking charges.

I respectfully request that this matter be reviewed and that the appropriate refund be issued.

Thank you for your time and attention to this issue.

8/10

Excellent

26 Jan 2026

Audreanna

The staff was friendly. Room was clean. Great location!

Leisure Friends

8/10

Excellent

24 Jan 2026

Angela

The room was decent, location was downtown, staff was nice.

Business_and_leisure Family

8/10

Excellent

22 Jan 2026

Meghan

Overall the property was very nice. The room cleanliness left something to be desired. Between the mattress and the wall I found hair/dust balls and lots of food wrappers. The TV remote didnt work properly either but I was there for business so I didnt spend much time in the room. The staff was extremely friendly and the location was very convenient.

Business

8/10

Excellent

17 Jan 2026

Cynthia Pauline

The room was clean very sizable but the breakfast was definitely not up to par.

10/10

Exceptional

16 Jan 2026

Jeff

In Atlanta for the gift market and the location could not be better. This is our second year staying here and both times have been excellent. The staff is very helpful and friendly.

Business Family

10/10

Exceptional

11 Jan 2026

NICHOLAS

Everything was great. Location is amazing if your goal is to visit the Aquarium and etc.

Leisure Family

10/10

Exceptional

11 Jan 2026

AMANDA

Staff was great! Location was convenient.

Leisure Family

10/10

Exceptional

11 Jan 2026

Danny

Room was nice

Leisure

8/10

Excellent

10 Jan 2026

Faith

Very little lighting in the room. Good stay other than that.

Friends_and_family Friends

4/10

Poor

08 Jan 2026

Annette

Room smelled musty, carpet had lots of old stains, walls were dirty, toilet didn't work properly, loud location. Staff was nice, I wouldn't stay there again.

Leisure Family

6/10

Pleasant

07 Jan 2026

Valerie

Rooms clean, nice area

6/10

Pleasant

04 Jan 2026

Natali

The rooms were clean, there were no weird or bad smells. Only issue was that there was no drawer storage for clothing. The bathroom also had minimal storage and counter space. The beds were comfortable as well.

Partner

8/10

Excellent

03 Jan 2026

Kassandra

Friendly staff and great location

10/10

Exceptional

01 Jan 2026

Lee

Quiet and clean. Bed and pillows were amazing

Leisure Partner

10/10

Exceptional

01 Jan 2026

Shea

Room was clean and staff was nice!

Family

6/10

Pleasant

01 Jan 2026

Maria Alejandra

Housekeeping needs to improve big time

Business_and_leisure Family_with_children

8/10

Excellent

01 Jan 2026

Maria Alejandra

Location is great, walking distance to restaurants, aquarium and Coca Cola World.
Hotel is very nice and staff helpful.

Housekeeping services horrible. Didn’t care to check if shampoos/ shower gels were replenished. We were out of both. Had to go to front desk several times. Started with a less than half toilet paper roll in our room and did not care to provide with extra ones or replenish. Tissue box had 3 tissues inside.
We stayed for 4 days and everyday was an issue.

Leisure Family_with_children

8/10

Excellent

01 Jan 2026

bianca

Decent. Centrally located.

Leisure Friends

10/10

Exceptional

31 Dec 2025

Alex

Everything was amazing from check in to the cleanliness of the room.

Leisure Self

2/10

Poor

31 Dec 2025

Ravane

We stayed at Aloft Downtown after a great experience at Aloft Sugarloaf, and unfortunately this stay was very disappointing. While the front desk staff was friendly, that was the only positive part of our visit.

The walls are paper thin. The first night we could not sleep until around 2 a.m. due to noise from our neighbors. The second night, I was so nervous about what my kids might hear from neighboring rooms that we had to sleep with the TV on for noise coverage. This is absolutely not a family-friendly hotel.

We also had issues with housekeeping. The towels in the room were dirty, and when housekeeping came by the second day, we declined full cleaning but asked for fresh towels. We were told we could only receive three towels, even though the room was booked for four people with two queen beds.

On top of that, the room was extremely hot at night despite having the air conditioning set to 68 degrees, making it very uncomfortable to sleep.

Overall, this was a very unpleasant stay, and we will never stay at this location again.

Leisure Family

10/10

Exceptional

30 Dec 2025

Bradley

Yes was a nice place

6/10

Pleasant

28 Dec 2025

Kody

Room was good. Staff wasn’t very kind and didn’t follow up with our request properly.

Leisure Friends

10/10

Exceptional

25 Dec 2025

NICHOLAS

Room and hotel were clean, friendly staff and the self parking was a plus and cheaper than most hotels in the area.

8/10

Excellent

25 Dec 2025

Ethan

Overall nice stay with great location in the city.

Leisure Partner

10/10

Exceptional

23 Dec 2025

Sarah

Courteous staff and clean rooms

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Matthew

Clean Room, Welcome service

Business Partner

8/10

Excellent

19 Dec 2025

Debra

It was clean

Friends_and_family Family

8/10

Excellent

18 Dec 2025

Marc-Allen

Good place to stay

Business Partner

10/10

Exceptional

17 Dec 2025

Moncheria

Staff was awesome, room was clean no issues. Perfect birthday getaway

Leisure Self

10/10

Exceptional

16 Dec 2025

Eric

Our state is very pleasant and I will be happy to book there again. Whenever South Carolina State is playing in the celebration bowl which is fairly often.

8/10

Excellent

16 Dec 2025

Philip

Great location within walking distance to Olympic Centennial Park and all the attractions nearby. Room was spacious, clean, nice bed and nicely equipped. We had a minor billing error, but this was resolved promptly and professionally by the desk staff. This hotel has a large self-park lot behind the hotel, which is convenient, cheaper (and not valet) which appears to be unusual for this area of downtown. The parking setup is appreciated. Staff was very good.

Partner

10/10

Exceptional

14 Dec 2025

LaTondra

Clean and fresh smelling

2/10

Poor

14 Dec 2025

Natasha

Disappointing Stay Despite Friendly Staff!!! While the customer service at Aloft was great and the front desk staff were polite and helpful, the room itself was extremely disappointing. The counter was broken, the cable did not work, and the bed was uncomfortably low. The room was also very cold, even with the heat turned all the way up. To make matters worse, I was overcharged for the stay. Overall, the experience was not worth the amount I paid. I expected much better quality for the price.

Leisure Self

10/10

Exceptional

06 Dec 2025

Amber

The stay was great from check in to check out. All staff was friendly but especially Rajae at the front desk. She remembered my name and room number every time I walked into the hotel. The rooms were clean, bed was comfortable. The wxyz bar was good too. Limited small menu, but friendly bartender. Close to everything downtown.

Business

10/10

Exceptional

04 Dec 2025

Melissa

Clean rooms, staff was welcoming, love the extra set of elevators at the end of the hotel very convenient. Close to all the activities downtown. Quick uber ride or rent a scooter!

10/10

Exceptional

02 Dec 2025

Brenet

The team at the Aloft went above and beyond to to make their guests feel welcome safe and secure. They treat each guess like family i would recommend Aloft always. Will be the place I will always stay when i return to Atlanta.

10/10

Exceptional

01 Dec 2025

Anthony

super nice staff and room.

Leisure Family