The Westin Peachtree Plaza

United States , Atlanta - GA
ATLANTA, 210 Peachtree Street Northwest
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100 reviews shown

10/10

Exceptional

07 May 2026

Angelica

Love breaksfast

Self

10/10

Exceptional

07 May 2026

Terri

Lobby was amazing and restaurant at the top was really good!

Family_with_children

6/10

Pleasant

06 May 2026

Susan Jennie

First let me say the staff at the Westin were very nice. Be aware this hotel is at the top of a hill. We found it hard to find the main entrace when we arrived. We weren't the only guests who had this problem.
We were on the 69th floor. Our room was very noisy. The elevator could be heard every time it ran. Sounded like a subway train. There was a weird woo noise that went on and off every 15 seconds or so the whole time we were in the room. The next day we asked for a different room. We were moved to the 27th floor. No more woo sound, quieter elevator. The bathroom was somewhat dirty. There were some hairs stuck to the walls and on the floor, and spots of something splattered on a wall. Other than that the room was clean and comfortable. The hair and splatter were still there after housekeeping cleaned the room for us one morning.
The gym is very nice.
The pool it's self was nice. We went in the evening. There were several large cockroaches wondering around the pool area. Some of the large tiles around the pool were loose. There was a bottle of Southern Comfort lying abandoned in the shadows along the wall.
Something is going on with the elevator doors rubbing against the elevators. The decals on them are being scratched off.
Sadly the potted trees framing the stairs outside are dying due to lack of watering.
I wouldn't go back to the Westin because of all this considering what they charge. I also wouldn't recommend staying there.

Family

10/10

Exceptional

05 May 2026

CHENELL

Everyone was nice and the hotel was clean. Only downside is no microwave in rooms

6/10

Pleasant

05 May 2026

Retosha

Parking was safe and just right across the street. There wasn't very many places to choose from to eat in the evening and all the places around the plaza you had to have reservations wjich was all full.The room was clean and had a nice view. We were on the 57th floor at night the light's of Atl were beautiful. It was a one time experience for me. It was nice but wouldn't stay again for the price of the room and the lack of places to eat during the evening time.

Friends

10/10

Exceptional

04 May 2026

Wesley Adam

The staff was incredibly friendly. The breakfast was excellent and a good value for Atlanta. We found rooms to be very clean although the beds were a little close to the walls and it wasn’t quite big enough for three people in one room. Overall, it was a good stay and I would go there again, but if there were three of us, I would reserve two rooms.

10/10

Exceptional

04 May 2026

Sheila O

our room was nice.

Friends

10/10

Exceptional

04 May 2026

Brad

This is a Very nice place . Modern and clean

Friends

10/10

Exceptional

04 May 2026

Laterrika

Hotel was clean, the location was perfect, we came for the cardi b concert the arena was located up the street from the hotel

8/10

Excellent

03 May 2026

Corey

Yes , great , good, great

Friends

8/10

Excellent

03 May 2026

Tanganyika

Great location and staff . Property was clean however, it was dated, especially the bathroom.

Family

8/10

Excellent

03 May 2026

cathy

Breakfast is over $30 per person. Parking is $65 a night. Quite pricey. Service was outstanding!

Self

10/10

Exceptional

01 May 2026

Sharon

Trying to park at the hotel was challenging, however once we found the parking garage across the street we were good. We had an amazing view on the 63rd floor. My only complaint was the shower smelled like mildew and the lack of hooks for towels to hang...

Staff was great

Friends

8/10

Excellent

01 May 2026

Alayna

I feel we shouldn't have to pay for parking after all the money we spent for a room at least give us free parking

Partner

4/10

Poor

28 Apr 2026

Julie

Expensive valet parking . No self park that I could see. In room fridge was not working and lights in room were not all working. We had to wait over 2 hours for check in due to someone late check out and room not ready. Reservations were well in advance- 2 months - and we got to check in line after 530 pm.

Friends

6/10

Pleasant

26 Apr 2026

Pamela

Parking was at capacity and we paid 40 dollars for less than 3hrs it was late and they did have parking across the street but who wants to do that

Friends

10/10

Exceptional

26 Apr 2026

Shervette

The staff was very courteous. The room was clean, neat and tidy. My entire stay from check-in to check-out was seamless. I experienced no issues and really enjoyed my stay. I look forward to returning on my next visit. I highly recommend this hotel.

Self

10/10

Exceptional

25 Apr 2026

Esmeralda

La experiencia, la vista y todo fue perfecto y excelente. Todos son muy amables y sabes que estás en el mejor lugar!!

Family_with_children

2/10

Poor

25 Apr 2026

Ajesh

Less then, 48 hours before the reservation, a letter was received from Peachtree Westonstating that they had moved the reservation to the Marriott. When arrived to check in this was a single bedroom

8/10

Excellent

24 Apr 2026

Mashawn

Clean room, valet parking, friendly staff.

10/10

Exceptional

24 Apr 2026

Vivian

Parking $65 at the hotel a night.

Partner

6/10

Pleasant

23 Apr 2026

Alexandria

Didn’t like having to pay the extra fees for parking. The room did not have enough outlets and the main ones were broken. Overall it was a nice stay and near everything

Friends

10/10

Exceptional

23 Apr 2026

Chakisha

The stay was pleasant, the room was clean, and the staff was friendly. However, when we arrived, the valet garages were full, causing us to have to find parking elsewhere. The parking situation was hectic, jam-packed, and just all around not ideal, which would be the only downside of the whole trip in my opinion. The way the parking situation was meant that once you parked, it was almost as if you only had to eat and entertain yourself at places within walking distance, or else you'd likely lose your spot and have to pay again.

Family

8/10

Excellent

20 Apr 2026

Christine

Somewhat extended elevator bottle necks and waits due to the number of floors .. other than that great stay

10/10

Exceptional

18 Apr 2026

adianez

Loved it

6/10

Pleasant

17 Apr 2026

Raheim

I love this hotel, I only stay here when I come to the city. However this time wasn’t so good. The room was HOT! The air was on, but was just blowing hot air. Horrible experience this time

Partner

2/10

Poor

16 Apr 2026

Elondra

Room had rotten fruit and dog food on the floor. Sheets were dirty. Parking was horrible / scary. Never again

Friends_and_family Family

6/10

Pleasant

15 Apr 2026

Mary Ann

Parking was extremely easily! A bit expensive but easy and manageable!

Partner

10/10

Exceptional

13 Apr 2026

Ashley

The breakfast included with our room was buffet style and it was very tasty! Different variety of options per day. The staff is very kind and cleaned our room every day with fresh new towels or anything we needed.

Friends

6/10

Pleasant

13 Apr 2026

William

Staff suggested no

8/10

Excellent

13 Apr 2026

Sergio

Excelente

8/10

Excellent

12 Apr 2026

Dalila

Location is excellent, hotel rooms show their age a bit and the staff is great and friendly.

2/10

Poor

12 Apr 2026

Stephanie

Carpet had wet spots, sheets had stains, waited two hrs for room service, had to call back bc they forgotten. Took multiple calls for them to answer in a time frame of 45 mins. Valet or any staff didn’t offer a bells man to help with bags. Reg was 35 mins to check in. Over charge for everything.

Friends

10/10

Exceptional

09 Apr 2026

Ginna

Clean room and friendly staff

Partner

10/10

Exceptional

07 Apr 2026

Ving

One of better hotels I been in.

Self

10/10

Exceptional

05 Apr 2026

Carpice

The stay was short. But I loved it very clean and great staff.

10/10

Exceptional

05 Apr 2026

Jeff

Nice location with wonderful views of the city. The staff was very nice and property and rooms were clean. Some minor construction while we were there and elevators doors were a bit tricky. Breakfast included with the room was definately the right choice and was really good. Recommend staying here again

Family_with_children

10/10

Exceptional

05 Apr 2026

Cindy

I had a beautiful view on the 43 floor. The food at both restaurants was delicious and service was wonderful. The gym kept me busy as well as the indoor pool. Having a built in Starbucks was also handy. Comfortable bed. The bathroom isn’t large, but I was a solo traveler so it didn’t bother me. I’ll stay here for the Big South tournament next year, as it’s a short walk to the congress center.

Self

10/10

Exceptional

01 Apr 2026

Larry

Nice staff. Clean. A little dated.

Partner

6/10

Pleasant

01 Apr 2026

Venessa

I was not happy with paying for parking when I'm paying 203.00 dollars a night it isn't fair. When i tried call to the front desk the line stayed busy.

Friends

8/10

Excellent

30 Mar 2026

Bond

It was a lovely stay

2/10

Poor

29 Mar 2026

Robert

I was charged for a stay and I did not stay at this hotel.

2/10

Poor

27 Mar 2026

Grace

The staff were lovely but sadly they seem to have a roach problem at the Westin. I moved rooms the first time I saw a roach, but ended up leaving the hotel early when the second room also had roaches. They need to do some work on the property. Not a comfortable stay.

10/10

Exceptional

25 Mar 2026

Erin

Love the convenience of the Westin to America's Mart. Staff is always super friendly and helpful!

Family

10/10

Exceptional

22 Mar 2026

Sinead

Fabulous atmosphere and staff!!

10/10

Exceptional

21 Mar 2026

Veronica

Loved it

6/10

Pleasant

17 Mar 2026

Andrey

8/10

Excellent

17 Mar 2026

Erica

The rooms were clean; however, I did not appreciate seeing a roach in the room.

Friends

8/10

Excellent

16 Mar 2026

daneeshia

It was a good stay I like the hotel the view the bar the fact it’s a Starbucks in the hotel the trip was good

Friends

10/10

Exceptional

15 Mar 2026

Kendra

I am satisfied with my experience at the Westin.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Trevion

Amazing View

Partner

10/10

Exceptional

15 Mar 2026

Melody

Everything was 10/10

Friends

6/10

Pleasant

14 Mar 2026

Carla

Very pleased by room and view. Sundial did not live up to standards.

Partner

10/10

Exceptional

14 Mar 2026

Adrianna

Very nice staff clean and worth the stay

10/10

Exceptional

11 Mar 2026

Christopher

Everything was great!!

Partner

8/10

Excellent

10 Mar 2026

Wendy E

Overall the hotel was nice. Decent room, staff was warm & inviting/it was within walking distance to the State Farm arena & several nice restaurants including the sun dial in the hotel.

Family

10/10

Exceptional

10 Mar 2026

Julisia

Excellent location
Excellent property

Self

10/10

Exceptional

09 Mar 2026

Lisa

The hotel was perfectly located, clean and had great amenities. The staff was very helpful and friendly. I would definitely stay again.

Business

10/10

Exceptional

09 Mar 2026

Bailey

The hotel was great! Our room was on the 61st floor so you have to pay attention to the elevators because certain elevators take you to certain floors. This was sort of confusing but minor compared to our wonderful stay. The room was clean, bathroom was clean, and we had a wonderful view. We chose not to do valet parking, but were still able to find a parking lot a block down the road and my car was safe there for the weekend. Valet even let us pool up and load our belongings when it was time to leave at check out. The breakfast was included with our stay and was AMAZING. They had a very large breakfast buffet with a variety of different options. The Starbucks was also nice and in the lobby. I will definitely be back the next time I stay in downtown Atlanta !!!

Friends

10/10

Exceptional

09 Mar 2026

Aaron

Easy check in process and the staff was incredibly friendly. The property was very clean and the room was fantastic.

Self

10/10

Exceptional

08 Mar 2026

Jonathan

Tremendous stay all around. Great location and a great hotel. Highly recommend

10/10

Exceptional

07 Mar 2026

Laneka

The room was very clean, had a nice view, staff was helpful, pool area was clean.

Self

10/10

Exceptional

06 Mar 2026

Jeannie

Loved our stay

10/10

Exceptional

05 Mar 2026

James

Excellent stay

10/10

Exceptional

03 Mar 2026

Christian

Our stay here was amazing. We did a staycation for my daughter’s 5th birthday. Staff was nice & polite. Although parking is a little high & a little complicated, everything else we enjoyed. Breakfast was delicious as well, room service was also fast.

Family_with_children

2/10

Poor

02 Mar 2026

Yuriana

10/10

Exceptional

02 Mar 2026

Darrell

It was good

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

jarrod

The rooms were clean, the costumer service was great throughout the facility. We needed a late checkout due to a late flight and they accomated our request. Great stay, would definitely return.

Family

4/10

Poor

01 Mar 2026

Halle

Leneard with the locks was great !! Everyone else needs to be trained again including interpersonal members such as valet parking. It’s the Westin but with the issues I endured outside of Mr.Leneard and the cafe/breakfast staff needs to be trained again!!!!

Partner

8/10

Excellent

01 Mar 2026

Calvin

Good

8/10

Excellent

28 Feb 2026

Anthony

First time visiting this hotel in Atl. Came in on a busy Friday evening, small valet area down a one way street. Valet guys were very helpful and were as quick as they could handle as many cars that were coming in. Check in process was great! Room view was great from the 29th floor. I love the white tea shampoo and soaps!!

The a/c fan was a bit noisy, smaller room than expected, but overall comfortable and clean. Shower head needs attention in the wand attachment, (it leaks and doesn’t turn ‘off’). Room 2904

Oh and visited the gift shop late in th evening for a quick snack run. Has everything you need and service there was great as well.

Overall 4/5
Price for valet $$$ for one night / $65
Location was great and close to State Farm Arena (walking distance 10 minutes)
Typical big city feel, tons of restaurants walking distance, 10-15 minutes (driving) away from aquarium/coca cola factory.
Room 4/5: loud a/c fan, felt a bit humid, yet was clean and tidy.
Service 5/5: thank you!

Friends_and_family Family

10/10

Exceptional

28 Feb 2026

Caleb

Great

Self

10/10

Exceptional

28 Feb 2026

John

Clean Room and Great Staff

10/10

Exceptional

27 Feb 2026

Brian

The hotel overall was in great condition! Lots of friendly staff. I had varying results on the housekeeping, sometimes they would do a great job and other times they didn't do as Stellar of a job. The food at the restaurants was very good! There was lots of amenities in the facility, and the views were spectacular

Partner

10/10

Exceptional

23 Feb 2026

Deressa

Great view and conveniently located near MARTA.

Leisure Partner

10/10

Exceptional

22 Feb 2026

Bryan

It was amazing

Family

10/10

Exceptional

22 Feb 2026

Mauricio Mora

excelent rooms, staff not to friendly but the room make up for it

Self

10/10

Exceptional

20 Feb 2026

Hannah

The room was great, service wonderful and generally, a wonderful experience.

Family_with_children

10/10

Exceptional

17 Feb 2026

Alicia

Everything was beautiful. The staff were friendly and very helpful. Breakfast was delicious.

10/10

Exceptional

17 Feb 2026

Marcus

Great stay and great staff

Partner

10/10

Exceptional

16 Feb 2026

Soo Jung

It was good.

Leisure Family

10/10

Exceptional

16 Feb 2026

Trevor

62 floor was beautifully clean and the view was immaculate

2/10

Poor

16 Feb 2026

Dinia

It was a very unpleasant experience staying at the hotel that night! They gave me a room that wasn't the one I chose, and the next day my things were missing. I had decorated the room, and when they came back for my things, the cleaning staff had them on their cleaning carts. I went and complained about what was missing. They were things like heart-shaped postcards, love-themed decorations for a romantic night, electric lights, and more than 35 battery-operated candles. The cleaning staff had divided them up, and I never got them back. I felt so helpless, and I spoke to the person in charge, who told me she could give me back $50.00. With that, I can't even buy a box of candles! And that's what happened. I was robbed at the Westin, luxurious and all, but they're thieves. I'm ashamed that this happened, and I paid $1600 for one night and they stole from me. I ended up disappointed and sad.

10/10

Exceptional

16 Feb 2026

Ebony

Everything was outstanding!

Friends_and_family Friends

10/10

Exceptional

16 Feb 2026

Jill

First room was right next to service elevator, but front desk quickly moved us to another room! Room was clean, comfortable and perfect for our stay! I’d say I got the best sleep in a long time during our stay. Was a little disappointed at the charge just to go to the observation deck, so we didn’t do that. Hotel was perfectly located for walking to Georgia Aquarium, World of Coca-Cola, and the Centennial Olympic Park!

Business Partner

8/10

Excellent

16 Feb 2026

Terrell

Room i was in could use some updated furniture, but overall great hotel .

Leisure Partner

8/10

Excellent

13 Feb 2026

John

Everything was good except the ice machine was out on my floor

Partner

4/10

Poor

13 Feb 2026

Keosha

The bathroom has cold water only. Nice view though.

6/10

Pleasant

11 Feb 2026

Alejandro

The views were pretty nice to be honest, everything else was OK. The walls are extremely thin, I was able to hear the TV from a different room and a dog barking. I was only there for one night but it wasn’t pleasant. For instance, I woke up to guys drilling and hammering next door, probably maintenance but still no notice of that happening

Partner

10/10

Exceptional

11 Feb 2026

Mark E.

Great energy

Leisure Self

10/10

Exceptional

10 Feb 2026

Marlaina

The view was amazing from the 62 floor

10/10

Exceptional

10 Feb 2026

Yessenia

Gym was amazing and the rooms were thoroughly clean. Gorgeous lobby as well.

Leisure Family

10/10

Exceptional

08 Feb 2026

Sonny

First day room was dirty and the bathroom door broke. They changed our rooms and that room was clean.

Leisure Partner

10/10

Exceptional

08 Feb 2026

Yolande

The staff was amazing!! Room was okay.

Leisure Family

10/10

Exceptional

07 Feb 2026

Sarnia

Great

2/10

Poor

06 Feb 2026

Jaime

The hotel staff was very nice however, housekeeping is extremely negligent and puts guests in danger! By pushing the door lock out so they can prop it open and not have to use their key card, they forgot to close and lock the door to our room. This left our belongings exposed and also created a risk of someone entering the room and waiting for us to return. Unacceptable! Security walked us up to the room and checked it but this should not happen. It’s also an extremely noisy hotel. Book elsewhere if you want to be safe and keep your items secure and sleep at night. Terrible.

Business

2/10

Poor

06 Feb 2026

Chaney

Our car was stolen from in the valet. A tonnn of money to be exact. In their valet garage. They won’t do anything about it because it’s a third party company. We didn’t come to park with another company. WE CAME TO YOUR HOTEL to park at YOUR hotel! Absolutely insane. Horrible experience.

Business

2/10

Poor

05 Feb 2026

Sherry

I stayed at this hotel for two nights and paid to upgrade my room like normal and my room had no heat the entire weekend.They sent someone to check the heat and the heat levels were dropping and I was told to cut off the heat because the temperature in the room was blowing out cold air. I was told I would get points applied and I was never taken care of. I love this hotel I stay there regularly and this time was a disappointment and now me and my husband is sick as a dog and can’t work ….. I alway pay to have my car parked and this time the parking attendants could not accommodate me at all‼️ It time for me to find another place to stay in town

Business Partner

4/10

Poor

02 Feb 2026

General

Immediately after checkin I went to my room on the 34th floor and my Keys did not work. I called back to the Front desk and was told to come back down to the desk to show my ID and comfirn I am the guess to get a new key card. I feel the staff should have handle that differently. I also made several attempts to get my Marriott Member # added to my reservation and I still am not sure if it was added. We also had a reservation for the Sundail and did not received a noticed that it was cosed until we were dressed and at the service desk and saw a sign that it was closed until Wednesday. It was my wifes birthday and now I have to find somewhere out in the freezing weather to take her to dinner.. I was really disappointed in the level of service in a 5Star Hotel.

Leisure Family

10/10

Exceptional

01 Feb 2026

Dankea

Clean room & nice staff