The Westin Peachtree Plaza

United States , Atlanta - GA
ATLANTA, 210 Peachtree Street Northwest
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100 reviews shown

8/10

Excellent

21 Jun 2026

Pamala

Family_with_children

10/10

Exceptional

21 Jun 2026

Ronnie

Very nice.

Partner

10/10

Exceptional

20 Jun 2026

Joshua

The view was great!

Friends

10/10

Exceptional

20 Jun 2026

Amanda

Nice clean hotel in convenient location.

Partner

6/10

Pleasant

19 Jun 2026

Mary Jo

Housekeeping was requested but not always done. Air conditioning was broke in many rooms! Ours was one of them! Staff doesn’t tell the same version of hotel information. Very disappointed in the shabby carpet, lack of clean bathrooms, general cleanliness of the room and poor hotel information. Will never stay in this hotel again! Thank you.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Darlen

Amazing hotel! Very clean, friendly staff.

Partner

10/10

Exceptional

17 Jun 2026

John

Though 50 years old, still a stellar property in the downtown Atlanta area - close to everything.

Family

10/10

Exceptional

17 Jun 2026

Shannon

great location, clean rooms.

10/10

Exceptional

17 Jun 2026

Eric

Stayed here for the 2026 World Cup and the hotel set up is amazing with massive screens in the lobby showing all the coverage. Watch the games indoors in style and only a short walk to fan fest and stadium. After you stay at the Westin Peachtree Plaza you’ll never look at Atlanta again the same way.

10/10

Exceptional

17 Jun 2026

Cody

2/10

Poor

16 Jun 2026

Ana

My experience was completely unacceptable. Upon arrival, I was mistakenly checked in under another guest’s reservation simply because we shared the same last name. This serious error caused significant confusion and delayed my check-in process.

I paid approximately $400 per night and expected a quality room and professional service. Instead, I was given a room that was in poor condition, with appliances falling apart and accommodations that did not match what I had booked and paid for.

After reporting the issue, I was asked to wait while the hotel attempted to correct it. The process took more than two hours, and communication from the staff was poor throughout. No guest paying this rate should have to spend hours resolving mistakes made by the property.

The combination of the reservation error, unacceptable room condition, lengthy delay, and lack of communication made for a very disappointing stay. I would not recommend this property to others based on my experience. I also expect Expedia and the property management team to review this situation and provide appropriate compensation for the inconvenience and poor service.

Partner

10/10

Exceptional

16 Jun 2026

Eric

Friends

10/10

Exceptional

16 Jun 2026

Benny

Great hotel

Family

10/10

Exceptional

16 Jun 2026

Paul

We had a wonderful night. We wanted a king bed but we got a queen
Other than that small problem. It was a wonderful evening

Partner

8/10

Excellent

16 Jun 2026

Janise

Westin was nice kinda old.no microwave in rooms . Breakfast was very good.staff very friendly. Bar /restaurant was very nice. Clean room but a little dated for the price but in a great location.

Partner

10/10

Exceptional

16 Jun 2026

Tyrek

Teall

10/10

Exceptional

15 Jun 2026

Lapiffany

I love this place. Beautiful aesthetics. Very clean. Staff was helpful. I had a room on 65th floor and the windows are wall to wall so I was stuck looking over beautiful Atlanta. I enjoyed my stay. Will be back soon.

Partner

10/10

Exceptional

14 Jun 2026

PETRO

All good thanks

Family_with_children

10/10

Exceptional

14 Jun 2026

Ashley

Very clean room and welcoming. Perfect location. Bathroom needs some updates but overall worked for our needs.

Family

10/10

Exceptional

14 Jun 2026

Latoya

I love staying at this particular Marriott property. Everyone is always so welcoming. Even when I lived in Atlanta I would come stay here as a staycation!

Partner

6/10

Pleasant

14 Jun 2026

Jodi

We requested a cot and were told one would be sent up. Nothing was sent. Asked again and was told due to emergency exit concerns a cot could not be set up in our room.

Room was dingy. Dinged up furniture. Bare box spring. Mattress was lumpy. Electric hum all night long. Would not recommend.

Family

2/10

Poor

13 Jun 2026

Javacia

Worst experience in my life! Currently being held hostage in their parking deck!

Friends

6/10

Pleasant

12 Jun 2026

Jose Trinidad Torres

The front desk staff was not helpful

4/10

Poor

12 Jun 2026

Matthew

Very run down shabby property. poorly run. Lied to my face about a pullout sofa bed.

Friends_and_family Family

8/10

Excellent

10 Jun 2026

Peter

It's always been a nice hotel, I've stayed here several times, but it was fairly noisy this time while I was there -- lots of people wandering the halls at night and could clearly hear conversation in the next room over. The restaurant/bar is always amazing, the rooms are clean and the beds are nice. The staff is always friendly and exceptional.

I was only there for one night, otherwise I would have asked to move to a room that didn't have any neighbors, but I will stay there again.

Self

10/10

Exceptional

08 Jun 2026

Andrew

Awesome hotel with service

10/10

Exceptional

08 Jun 2026

Brianna

Very clean n fancy

Friends

6/10

Pleasant

05 Jun 2026

brandy

The hotel was very clean, and the security team was excellent and made us feel safe throughout our stay. The valet service was convenient, although it was $65, and there was also a $200 deposit required at check-in. The staff was okay—not exceptional, but they got the job done. Overall, it was a good stay thanks to the cleanliness and outstanding security.

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Sheila Ann

Staff was awesome and friendly and super helpful

Self

4/10

Poor

04 Jun 2026

Dave

Parking is a joke
Allow $100 + for your stay

Friends_and_family Family

2/10

Poor

04 Jun 2026

Krystal

The bathroom was dirty stuff was on the door and floor bathroom already small so that made it even worse.

Friends_and_family Friends

10/10

Exceptional

03 Jun 2026

Emilio

Loved the location, room, and spaces!

Self

10/10

Exceptional

03 Jun 2026

Keisha

Everything was exceptional, facility, staff and cleanliness.

Self

10/10

Exceptional

02 Jun 2026

Curtis

Staff and view was amazing

Partner

10/10

Exceptional

02 Jun 2026

Takara Renee

I loved the view from my hotel room. Also, the room was very spacious & comfortable. I also love that they offer early check in.

Partner

10/10

Exceptional

02 Jun 2026

Paul

Place was wonderful and the room was spectacular

Friends_and_family Friends

10/10

Exceptional

02 Jun 2026

Michael

Highly recommend this hotel. Me and my friend(both of us from out of town) decided on this hotel mainly because of the location to the activities we wanted to do. We were pleasantly surprised by how the staff treated us the moment we walked in. Every staff member I came in contact with was very pleasant, especially Will. He did an amazing job checking us in, he was very knowledgeable and informative about not just the hotel but the surrounding area. For example, we came up to him one evening, we were in my mood for pizza. We asked him and no hesitation, he was able to run down a list a pizza places, with directions and his personal opinion on them all. That was a tremendous help especially since we weren’t from Atlanta. As far as the room, amazing, the view from the 64th floor was incredible especially at night but I can’t get over my ears popping everytime we got on the elevator but hey thats what happens when you’re on a high floor like that. Now normally I skip breakfast and decide to sleep in when I’m on vacation but the hotel had a delicious breakfast worth waking up for,(and I like the fact that the breakfast hours were 7-12 so even if I wanted to sleep in, I could still wake up in time to grab breakfast) which included my favorite, grits eggs and bacon, among other things. Overall, it was a great experience 10/10, would definitely stay there again.

Partner

10/10

Exceptional

02 Jun 2026

Ava

The hotel was clean in our room and in the common areas. Every employee that I encountered was friendly and helpful, which is rare these days.

Business

10/10

Exceptional

02 Jun 2026

Stephanie

the internet was not good at all and the rug in the hall way was run down

Family_with_children

8/10

Excellent

01 Jun 2026

Lindsay A

Overall the experience was good. The lobby/structure was lovely and the staff was great. The amenities were nice. The view and room was nice and clean. Parking kinda sucks - Hotel parking is $65 a day/night so if you’re bringing a vehicle be aware. There were also little issues around the hotel: the soap holder in our bathroom was removed from the wall and the chalking remained, there were small areas of chipped painted through the hotel and inside the room, areas where the carpet was coming up slightly, furniture in the room was showing signs of wear. It wasn’t anything major but overall the hotel shows signs of wear.

Partner

8/10

Excellent

01 Jun 2026

Myranda M

More reservations options for Sundial restaurants

Partner

8/10

Excellent

01 Jun 2026

Jitters

it was a pleasant stay.

Friends

10/10

Exceptional

31 May 2026

Shaneka

My day was as expected hotel was clean. Staff was helpful.

Self

10/10

Exceptional

31 May 2026

Linda

Great stay staff was amazing

The only thing I can think of is toilet paper holder needs to be moved very hard to reach when you’re sitting

Family_with_children

2/10

Poor

31 May 2026

Jamillah

The rooms are not what I expected. The bathroom was small and the room wasn’t really updated. A step up from a motel. I don’t know what it is with Marriott properties but they’re terrible. Also when I was leaving out of my room to check out, there was a bug in the bathroom crawling around. Not a huge fan of my stay. Will not be returning and will not recommend.

Self

10/10

Exceptional

31 May 2026

Megan

Amazing gym if that's your thing. Within walking distance of aquarium which is why we traveled there. Would recommend

Family

10/10

Exceptional

31 May 2026

Lashona

Amazing people and great food

8/10

Excellent

31 May 2026

Barbara

It was ok, wanted to see the sky restaurant and glass viewing area but even as a guest I needed a reservation. Did have access, crazy.
The elevator made a horrible disturbing pounding, banging noise for the whole stay. Terrible at night.

10/10

Exceptional

31 May 2026

Hilbred

Everything was nice and clean. Everyone was welcoming as well.

Self

6/10

Pleasant

30 May 2026

Billy

First off, this is a landmark in Atlanta. No picture is complete without this building in it. Having said that, this building has been around for a long time, and it shows. The rooms are in need of a makeover, bad. The bathroom door is so narrow you have to suck in your shoulders in to get in without turning sideways. The mattress is not what you would call comfortable either. The halls are dark and a little musty. We were also greeted with a toilet full of pee when entering. How lovely.

The staff were great. The parking attendants were good. Just takes a little while to retrieve your car. The streets are walkable, but it’s Atlanta, so take that for what you will.

You get a great view from the upper floors. Don’t know if that makes up for everything else. I’m glad I got to go in the building, but it’ll probably never happen again.

Partner

8/10

Excellent

30 May 2026

Grace

First and foremost, the staff were excellent, quick to assist, and very accommodating!

The hotel was nice and safe, however, the elevator process was a little frustrating to navigate because sometimes the keycard would not work with the elevator so we’d have to get out and use another elevator, and or, wait to use a specific elevator that we knew would work with our card—it was like Russian roulette with elevators.

The only other downside that I want others to consider, is the parking. The directions/location of the valet parking was very unclear and difficult to follow—as first-time visitors to the area, so we ended up having to use a nearby public parking garage which was fine too. Thankfully, there are good public parking spots for cheaper rates just within walking distance from the hotel, if the hotel valet parking is full.

Family_with_children

10/10

Exceptional

30 May 2026

Michael

Very great experience! Enjoyed my anniversary weekend.

Partner

10/10

Exceptional

29 May 2026

Ashley

Expensive parking but other than that everything was clean and staff were very friendly & helpful.

Family_with_children

10/10

Exceptional

29 May 2026

Keshia

The hotel was clean, comfortable, and well-maintained. The staff was friendly and helpful throughout my stay. Check-in was quick and easy, and the room was spotless and quiet. The breakfast had a good variety of options, and parking was convenient. Overall, I had a great experience and would stay here again.

Partner

10/10

Exceptional

29 May 2026

Dalia

The room was clean, and comfortable.

Business

6/10

Pleasant

28 May 2026

Sharen

Property was centrally located but unfortunately we stayed doing a convention weekend and my initial reservation for two double beds was not honored and we had to take a king bed with a cot upon check in. I am an envoy member and was told that we would be moved the next day but upon checking at the front desk at 10am the next day and then again later that evening we were told that there were no doubles available. My reservation was paid in advance so it would have cause more of an issue to check out and relocate to another hotel. Maid and In-Room dining service was exceptional.

Family

8/10

Excellent

28 May 2026

Toshiko

Visited with my family. 2 queen beds and city view side. I just have a concern about the elevator noise. I heard the noise from my room.

Family_with_children

6/10

Pleasant

26 May 2026

Shannon

My room was near the employee elevator. I heard all times of the day and night. That was the only thing I didn’t like about this hotel.

Self

10/10

Exceptional

26 May 2026

Felicia

Very clean. Check in was very easy. The staff was very friendly and helpful.

Partner

10/10

Exceptional

26 May 2026

Querrie

Everything was alsome.

10/10

Exceptional

25 May 2026

Laci

The beds were amazing!! Ice cold air conditioning. Loved the showerhead! Close to things to do. Restaurants all around. The view was awesome!

Friends

8/10

Excellent

25 May 2026

Meghann

Clean room with a nice view. The staff was very nice. Only issue is our room was near the elevator so you could hear the elevator all throughout the night.

Partner

10/10

Exceptional

25 May 2026

Steven

Everything about the property was extremely nice, the view of my room was 😮‍💨😮‍💨😮‍💨😮‍💨

Self

2/10

Poor

24 May 2026

Takeia

Nice hotel but parking was trash . Took th 20 minutes each time to get our car . Elevators wasn’t working , we got stuff for 5 minutes our first night there . Room wasn’t clean and we couldn’t even go up to see the restaurant.

Partner

10/10

Exceptional

24 May 2026

Thomas

Amazing

10/10

Exceptional

24 May 2026

Melissa

The only thing I can complain about is the min refrigerator was noisy, like water running so first night we thought someone next door was taking the longest shower ever.

Family_with_children

10/10

Exceptional

24 May 2026

James

Given the immensity of the hotel and activity in the area, the complex as a whole was well run, quick to register, valet park (in and out) elevators and all operations efficient. The entire hotel and rooms were clean, quiet’ beds super comfortable although the electrical ports for charging and any other plug in device were dated and located hidden behind unmovable beds. We had to get on hands and knees to plug our charging cords to have them bedside with no usb, usb-c ports anywhere in the room. Otherwise great short stay.

Partner

10/10

Exceptional

22 May 2026

Rayna

Great time spent!

Partner

8/10

Excellent

21 May 2026

Thomas

Loved the room but it was very musty.

Self

10/10

Exceptional

20 May 2026

Sarah

The view from the room was BREATHTAKING. The property was spotless, and the staff were so kind and helpful. A must stay.

Friends_and_family Family

10/10

Exceptional

20 May 2026

Jennifer

The hotel may be older than some of the newer properties in Atlanta, but we were very pleased with our stay. The gentlemen who brought up our luggage was so polite and helpful!

Friends_and_family Family

8/10

Excellent

19 May 2026

Kahkashan

Missed it

6/10

Pleasant

17 May 2026

Ashley

Valet workers were rude and all over the place. I was charged 16 dollars for a phone call and I didn’t even get to talk to the person the phone didn’t even have a conversation on it .

Friends_and_family Family

10/10

Exceptional

13 May 2026

Veronica

I had a good time.and I love this hotel. I give it a10 stars

Partner

10/10

Exceptional

12 May 2026

Anthony

It was ok very clean rooms

Family_with_children

10/10

Exceptional

12 May 2026

Rafa

Great customer service
My wife and I had a wonderful experience perfect for a couple date.

Partner

10/10

Exceptional

11 May 2026

William

Lovely Hotel great condition perfect location for downtown activities

10/10

Exceptional

07 May 2026

Angelica

Love breaksfast

Self

10/10

Exceptional

07 May 2026

Terri

Lobby was amazing and restaurant at the top was really good!

Family_with_children

6/10

Pleasant

06 May 2026

Susan Jennie

First let me say the staff at the Westin were very nice. Be aware this hotel is at the top of a hill. We found it hard to find the main entrace when we arrived. We weren't the only guests who had this problem.
We were on the 69th floor. Our room was very noisy. The elevator could be heard every time it ran. Sounded like a subway train. There was a weird woo noise that went on and off every 15 seconds or so the whole time we were in the room. The next day we asked for a different room. We were moved to the 27th floor. No more woo sound, quieter elevator. The bathroom was somewhat dirty. There were some hairs stuck to the walls and on the floor, and spots of something splattered on a wall. Other than that the room was clean and comfortable. The hair and splatter were still there after housekeeping cleaned the room for us one morning.
The gym is very nice.
The pool it's self was nice. We went in the evening. There were several large cockroaches wondering around the pool area. Some of the large tiles around the pool were loose. There was a bottle of Southern Comfort lying abandoned in the shadows along the wall.
Something is going on with the elevator doors rubbing against the elevators. The decals on them are being scratched off.
Sadly the potted trees framing the stairs outside are dying due to lack of watering.
I wouldn't go back to the Westin because of all this considering what they charge. I also wouldn't recommend staying there.

Family

10/10

Exceptional

05 May 2026

CHENELL

Everyone was nice and the hotel was clean. Only downside is no microwave in rooms

6/10

Pleasant

05 May 2026

Retosha

Parking was safe and just right across the street. There wasn't very many places to choose from to eat in the evening and all the places around the plaza you had to have reservations wjich was all full.The room was clean and had a nice view. We were on the 57th floor at night the light's of Atl were beautiful. It was a one time experience for me. It was nice but wouldn't stay again for the price of the room and the lack of places to eat during the evening time.

Friends

10/10

Exceptional

04 May 2026

Wesley Adam

The staff was incredibly friendly. The breakfast was excellent and a good value for Atlanta. We found rooms to be very clean although the beds were a little close to the walls and it wasn’t quite big enough for three people in one room. Overall, it was a good stay and I would go there again, but if there were three of us, I would reserve two rooms.

10/10

Exceptional

04 May 2026

Sheila O

our room was nice.

Friends

10/10

Exceptional

04 May 2026

Brad

This is a Very nice place . Modern and clean

Friends

10/10

Exceptional

04 May 2026

Laterrika

Hotel was clean, the location was perfect, we came for the cardi b concert the arena was located up the street from the hotel

8/10

Excellent

03 May 2026

Corey

Yes , great , good, great

Friends

8/10

Excellent

03 May 2026

Tanganyika

Great location and staff . Property was clean however, it was dated, especially the bathroom.

Family

8/10

Excellent

03 May 2026

cathy

Breakfast is over $30 per person. Parking is $65 a night. Quite pricey. Service was outstanding!

Self

10/10

Exceptional

01 May 2026

Sharon

Trying to park at the hotel was challenging, however once we found the parking garage across the street we were good. We had an amazing view on the 63rd floor. My only complaint was the shower smelled like mildew and the lack of hooks for towels to hang...

Staff was great

Friends

8/10

Excellent

01 May 2026

Alayna

I feel we shouldn't have to pay for parking after all the money we spent for a room at least give us free parking

Partner

4/10

Poor

28 Apr 2026

Julie

Expensive valet parking . No self park that I could see. In room fridge was not working and lights in room were not all working. We had to wait over 2 hours for check in due to someone late check out and room not ready. Reservations were well in advance- 2 months - and we got to check in line after 530 pm.

Friends

6/10

Pleasant

26 Apr 2026

Pamela

Parking was at capacity and we paid 40 dollars for less than 3hrs it was late and they did have parking across the street but who wants to do that

Friends

10/10

Exceptional

26 Apr 2026

Shervette

The staff was very courteous. The room was clean, neat and tidy. My entire stay from check-in to check-out was seamless. I experienced no issues and really enjoyed my stay. I look forward to returning on my next visit. I highly recommend this hotel.

Self

10/10

Exceptional

25 Apr 2026

Esmeralda

La experiencia, la vista y todo fue perfecto y excelente. Todos son muy amables y sabes que estás en el mejor lugar!!

Family_with_children

2/10

Poor

25 Apr 2026

Ajesh

Less then, 48 hours before the reservation, a letter was received from Peachtree Westonstating that they had moved the reservation to the Marriott. When arrived to check in this was a single bedroom

8/10

Excellent

24 Apr 2026

Mashawn

Clean room, valet parking, friendly staff.

10/10

Exceptional

24 Apr 2026

Vivian

Parking $65 at the hotel a night.

Partner

6/10

Pleasant

23 Apr 2026

Alexandria

Didn’t like having to pay the extra fees for parking. The room did not have enough outlets and the main ones were broken. Overall it was a nice stay and near everything

Friends

10/10

Exceptional

23 Apr 2026

Chakisha

The stay was pleasant, the room was clean, and the staff was friendly. However, when we arrived, the valet garages were full, causing us to have to find parking elsewhere. The parking situation was hectic, jam-packed, and just all around not ideal, which would be the only downside of the whole trip in my opinion. The way the parking situation was meant that once you parked, it was almost as if you only had to eat and entertain yourself at places within walking distance, or else you'd likely lose your spot and have to pay again.

Family