Name: Residence Inn Atlanta Downtown
Address: 134 Peachtree St Nw, Atlanta, 30303, US

10/10

Exceptional

01 Aug 2026

Ursula

The hotel is very well located close to everything. The building is old but very clean, rooms with good space. The reception service is very friendly.

2/10

Poor

28 Jul 2026

Roderick

The room was dirty. I literally checked out the next day and decided to book somewhere else although I had it for 4 nights. I was not given the option for a refund even after providing pictures of the dirtiness. Asked to see a manager and was denied that too and advised to take up refund with Expedia.

6/10

Pleasant

24 Jul 2026

Stephanie

The ceiling was peeling due to moisture from the bathroom. The door locks were not working efficiently when trying to unlock the door and when leaving our hotel room, the door lock was also not working efficiently. The faucet would not turn off all the way the boat was terrible, but that’s a personal problem.

10/10

Exceptional

23 Jul 2026

OSAMEDE PEACE

I had a great stay. Valet service came in handy due to the Hotels location in downtown.

10/10

Exceptional

21 Jul 2026

Jia

Great staff who are always friendly and cheerful.

Partner

10/10

Exceptional

21 Jul 2026

Bridget

Room was clean and spacious. Dishes provided in kitchen area. Staff was extremely friendly

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Monica

We were there for a less than 24 hr stay, everything was great.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Adnan

The staff was really friendly throughout our stay at the hotel. The room was clean when we first arrived, and there was plenty of room for us to make ourselves comfortable. Breakfast was pretty good as well, with options for everyone to enjoy, and we saw staff actively making sure there was plenty of food available to eat in the morning. The location was convenient when heading to Mercedes-Benz Stadium during the World Cup, as it was about 15 minutes from the hotel. Also, it's right next to a MARTA station you take from the airport to the hotel. Enjoyed our time there and recommend this option for hotels in Downtown Atlanta.

Family

10/10

Exceptional

09 Jul 2026

PEDRO ALBERTO

Muy buen ubicación y habitación limpia

Friends_and_family Family

8/10

Excellent

09 Jul 2026

Diego Daniel De La

The pull out couch was not comfy at all, but we made it work by adding the extra bedding :) other than that, everything was fine :)

Friends

10/10

Exceptional

08 Jul 2026

Waseem

Small workout room, nice staff, fair hotel room

Self

8/10

Excellent

07 Jul 2026

Jonathan

Nice room
Helpful staff.

Partner

6/10

Pleasant

06 Jul 2026

Stephanie

Very old building so has lots of problems

Family

6/10

Pleasant

04 Jul 2026

Carlos

Staff were not very helpful at all. One of the receptionist was so rude and she wouldn't even hear our situation.

Family

6/10

Pleasant

29 Jun 2026

Doris

Had a flood in the bathroom the first night Staff changed our room but it caused a delay into our plans But overall staff was very helpful

Friends_and_family Friends

8/10

Excellent

29 Jun 2026

Celeste

Stayed 2 nights for a World Cup match. After the match, I guess everyone was trying to shower at the same time because there was NO hot water. We all took cold sink baths with the intention of showering properly the next morning but the hot water was still out at 9 a.m. the next day. Very frustrating. We drove 7 hours home still smelly and feeling gross from being outside all day in the 90+ temps the day before.

Breakfast was decent. Hot food was very good but no fruit and ran out of milk/juice one day, which was a bit difficult since we had kids.

Staff was very friendly and helped with any issues we had quickly and politely. Valet parking was a great option during the World Cup chaos and the valets were very helpful with directions as well.

Family_with_children

4/10

Poor

26 Jun 2026

Nora

The best thing I can say about this, Hotel is the front desk. People were very nice and the breakfast buffet was plentiful and well stocked as well as tasty.
However, our room was really not worth what we paid for it and the cost of valet parking is ridiculous! The bed was hard and small. As soon as you walked in the front room toward the bathroom, the smell of mildew was so overpowering, It was disgusting. The shower curtain and liner were both completely mildewed that it permeated the entire room. The faucet in the bathroom also constantly dripped and would not turn off. Additionally, the TV in the family room did not work.
We did tell these things to the front desk and they said that they would fix them both and apologized for them.
That was very nice, but we still ended up paying a lot of money for a room that was not worth it.

Family

10/10

Exceptional

23 Jun 2026

Wayntrell

It was a great experience.

Partner

10/10

Exceptional

22 Jun 2026

Brenda L

This hotel has an extraordinary location and includes breakfast. It is great and good price.

Family

10/10

Exceptional

21 Jun 2026

Bergman

Stayed here for a college visit.
City is alive with plenty to do.

Business

10/10

Exceptional

18 Jun 2026

pauline

Very nice hotel. The room was very clean and the bed was very comfortable. William at the front desk was amazing! He answered our questions and gave us excellent recommendations for local restaurants within walking distance.

Partner

10/10

Exceptional

16 Jun 2026

Celeste

Definitely Returning! This location was comfortable and in a great spot for food.

Friends_and_family Family

8/10

Excellent

13 Jun 2026

Lewis

In general, the hotel is very nice. Location, staff, facilities and amenities are all up to standard. The only thing I would like to raise is the shower water temperature. No matter how I adjust the switch, the water output is warm and cold and most of time it is very cold……it is a bit frustrated when you get off after a long day and expect for a hot shower to relax. Hope they could improve this better in future.

Self

8/10

Excellent

04 Jun 2026

ESTELLE

This is I=one of the nicest hotels that ive stayed. The only drawback was parking in downtown Atlanta. Parking downtown in Atlanta has always been an issue but they do have Valet for $50 per stay. Everyone was super nice and the breakfast was amazing. I have no complaints but you will have to pay $150 deposit and $50 valet when you get there so keep that in mind. Also, the suite was amazing with a kitchen, living room, and bedroom.

Friends_and_family Family

8/10

Excellent

02 Jun 2026

Lori

Staff was good. Most of the room was updated except the tub. Breakfast good. Way overpriced valet!!! Area at night is a little sketchy.

Self

10/10

Exceptional

27 May 2026

Samuel Richie Devanand

Excellent room condition, prompt and courteous service by hotel staff, good breakfast spread.

Family_with_children

10/10

Exceptional

26 May 2026

Jia

Extremely warm and friendly staff from front desk to valet to dining room. Enjoyed our stay! Thank you!

Partner

10/10

Exceptional

26 May 2026

Dixie

Room was clean and staff was very friendly. Convenient location, loved it!

Friends

6/10

Pleasant

26 May 2026

Matthew

Two issues for me:

1 The air conditio ing cut off in the middle of the night every night, and I would wake up covered in sweat

2 The

6/10

Pleasant

25 May 2026

Danielle

Pictures online was deceiving in the picture there was a pull out couch and when we checked in the couch did not pull out at all . And when you are not from Atlanta it would be helpful if yoi let people know they will have to pay for parking know matter where you park . Also the ironing board leg was completely broken the condioner container in the shower was busted off the wall. But the staff was great always helpful with all of our questions .

Friends_and_family Family

2/10

Poor

23 May 2026

Khalani

Heating was broken but staff was kind

Friends

10/10

Exceptional

18 May 2026

Trey

Excellent stay

Self

10/10

Exceptional

18 May 2026

Robert

Breakfast was extraordinary- spinach quiches and ham, egg & cheese croissants plus more.

Family

2/10

Poor

15 May 2026

Fabricio Ota

As a frequent traveler (Marriott Gold), this was one of my worst hotel experiences.
Room Discrepancy & Gaslighting: I booked a Suite with a kitchen and King bed, but was given a much smaller and cheaper Studio. Instead of correcting the error, management challenged my intelligence, claiming both rooms were \"the same size.\" They shifted the blame to Expedia rather than taking responsibility. This lack of integrity is unacceptable.
Parking Rip-off: They charge a staggering $50/night for valet. Ironically, the valet staff advised me to park at a nearby lot for $28/day with identical in-and-out privileges. The hotel’s pricing is predatory.
Poor Breakfast: Extremely limited options for a 3-star hotel. No yogurt, no fruit, and overall poor quality. Don’t waste your time.
Service Failure: I needed to print shipping labels, but the guest printer was broken. Staff refused to help by printing from a PDF or email, citing a \"unhackable network\" excuse—a blatant lie to avoid being helpful. Their solution was to tell me to find a public library.
Summary: The staff is unhelpful, the infrastructure is failing, and management is dishonest. There are plenty of better hotels in downtown Atlanta. Do not stay at the Marriott Residence Inn Atlanta Downtown. Use your money elsewhere.

Self

6/10

Pleasant

12 May 2026

Angel

Bad

8/10

Excellent

11 May 2026

Gustavo

Clean room, William at the front desk was very gentle and follow via message through our stay if something was needed. Breakfast needs to be re arranged. Not enough space for all people at once.

Family

10/10

Exceptional

10 May 2026

kevin

The service was outstanding as the front desk concierge named William was the epitome of the word customer service... TRULY OUTSTANDING!!!

10/10

Exceptional

08 May 2026

Asia

Great service. Friendly staff. Only thing I would want to be improved is having more valet staff. Valet took longer than expected because only one staff was working

Family

8/10

Excellent

08 May 2026

Eric

Too noisy from street traffic. Breakfast staff very cooperative

Family_with_children

8/10

Excellent

04 May 2026

Tammie

Breakfast was fresh, the bed quilt was badly stained, I took it off and turned up the heat, did not have options for another quilt in my room.

Self

6/10

Pleasant

04 May 2026

Shailaja

Not that great .

Family

10/10

Exceptional

03 May 2026

Joni

the staff was very nice, when we had an issue with the toilet handle, two guys came right away and fixed it, very informative and helpful. Its a historic building and very interesting.

Friends_and_family Friends

10/10

Exceptional

30 Apr 2026

Alma

Quick check in, offered water, nice rooms, valet parking may be worth it if it’s not super busy but we waited about an hour for our car and ended up having to go and get it ourselves anyways… but the hotel itself was nice!

Partner

2/10

Poor

30 Apr 2026

Rachel

This hotel is tired. Staff on the front desk were helpful. The room was OK however the aircon was a complete mystery as to how to operate or alter it. And it was a very noisy unit as well.
Breakfast was awful - poor choice, very limited and unhelpful staff who were unable to keep plates and cutlery available let alone the food choices.
I have stayed at many places over the years including Marriott hotels and this was poor. I can't recommend it.

Partner

2/10

Poor

28 Apr 2026

Michael

If you drive in from out of town be prepared to pay for parking. The cheapest option is the $50 valet option. When we checked in we asked what the cheapest option to park was and the front desk told us we could park around thw corner in a garage for free. We used this garage and when we pulled up the sign listed the rates and said it would be a $28 MAXIMUM. We brought our bags up to our room and came down to go out to eat. When we left the garage it cost us $18. We came back after dinner and parked for the night around 10p.m. We left thhw next A.M around 9 and when put our ticket in the machine we had to pay an addtional $56. We asked the security gaurd why it was so expensive when we already paid the day prior and now it was double thw max. Listed price. They pointed out the tiny lettering at the bottom of the price sign that is impossible to see from a moving vehicle when you enter the garage. We felt had we been explained the costs for evrything we would have gone with the much cheapier Valet. It should be better explained before you arrive. I also felt when i checkked in that this was not explained to us acuratley costing us signifcantly in the end.

Family_with_children

10/10

Exceptional

28 Apr 2026

Aiyana

Yes

Family_with_children

10/10

Exceptional

27 Apr 2026

Fernando

Conveniently located. Perfect for lone travelers.
I would stay again if traveling there.

Self

2/10

Poor

26 Apr 2026

Annika

The staff at this hotel repeatedly hung up on me, rather than answer my questions (this after transferring me to reservations twice). Rooms were neat, but had a terrible smell. Staff was awful, not the least bit helpful and provided inaccurate information. Following up with Marriott. Would NOT recommend.

Partner

4/10

Poor

22 Apr 2026

Jesús Agustín

El baño no tenía puerta

8/10

Excellent

22 Apr 2026

Gina

Staff was friendly and helpful.

Business

10/10

Exceptional

20 Apr 2026

Linda

Very nice! Beautiful historic building! Rooms were spacious and clean. Loved the small kitchenette. Very quiet. Good location. We were able to walk to dinner with several places to choose from. MARTA station literally around the corner. I didn't use the valet parking for $50 a night because there was ample public parking available very close by. I would definitely stay here again if I needed to come to this area of Atlanta

Friends_and_family Family

2/10

Poor

10 Apr 2026

Jaliyl

Staff was very rude and not helpful

Self

10/10

Exceptional

08 Apr 2026

Betty

It was a good place to stay. Walking distance to the convention center

10/10

Exceptional

28 Mar 2026

Woon Ju

The room was clean, and the staff were very kind and friendly.

10/10

Exceptional

27 Mar 2026

David

Excellent staff

10/10

Exceptional

17 Mar 2026

Gloria

This property was amazing. Great location customer service 10 out of 10.

Family

10/10

Exceptional

15 Mar 2026

Joseph L

The staff was first rate. Great help with our needs. Room was perfect for our needs. Enjoyed our 7 night stay.

Family

10/10

Exceptional

05 Mar 2026

Rosaura

Lady Gaga concert

Partner

10/10

Exceptional

03 Mar 2026

JAEHO

Good

10/10

Exceptional

02 Mar 2026

John

Front desk staff was very friendly and nice. I enjoyed my stay

Self

8/10

Excellent

26 Feb 2026

Chris

Staff were fantastic

Building is obviously old - not much to be done about that

Bed mattress was grrrrrrreat!

Partner

10/10

Exceptional

25 Feb 2026

Brooke

The room was clean, the staff was incredibly friendly. And the bed was very comfortable. The only suggestion would be to upgrade the mattress on the pull out beds. And have an extra comforter for them. Other than that we very much enjoyed our stay. Thank you.

Business

4/10

Poor

22 Feb 2026

Bernard

Put me on the 13th floor and the elevator was broken. Had to climb 13 flights of stairs up and down to leave and carry multiple pieces of luggage down when checking out.

Business

8/10

Excellent

19 Feb 2026

Brian

Offered free bottled water at checkin

Friends_and_family Family

4/10

Poor

19 Feb 2026

Jason

Elevator keys that stopped working, terrible 30 year old pull out couch, bedroom door that would not latch. One garbage can for the entire place, channels would not work on one of the televisions, telephone did not work, and a 16th floor stay where the elevator stopped working on our check out day. It is by far the worst stay I have ever had. I expected better under the Marriott umbrella!

Family

10/10

Exceptional

09 Feb 2026

Ana

Our room was spotless and had everything that we need. The concierge, Mr William and his crew is super super helpful, we feel like the most important guests that night! The only thing is, we struggled finding the place as the hotel does not have a very recognizable facade, so we missed it a few times. Other than that, we had a great night. Will definitely book it again.

2/10

Poor

04 Jan 2026

Jamie

Charged multiple times for valet parking.
No extra blankets or pillows in room.
No daily cleaning.
Area to buy snacks was empty except for candy.
Trying to get to valet parking was a nightmare.

Business_and_leisure Family

10/10

Exceptional

31 Dec 2025

Rafe

Everything was just fine

Self

10/10

Exceptional

28 Dec 2025

GANESH

We liked the stay. We reached early and were allowed to Check in early during the Holidays which made our stay great.

10/10

Exceptional

28 Dec 2025

Sukreet

Good overall experience!

10/10

Exceptional

23 Dec 2025

Lisa

The room was quiet and spacious. The staff were friendly and helpful. Great location for walking in the downtown area and see in sights on foot.

Partner

10/10

Exceptional

19 Dec 2025

Lillian

Clean room, very helpful front desk and valet staff. Room had a small stovetop, dishwasher, and we were happy the fridge had a freezer! (Which we've found they don't all have)

Partner

10/10

Exceptional

18 Dec 2025

Gwen

Front desk staff were all amazing. I needed to checkout early due to an issue, and the man canceled the rest of my stay so I didn’t have to pay the whole visit no questions asked. Hotel room was clean and spacious. Great value! Will definitely be back.

Leisure Self

4/10

Poor

08 Dec 2025

james

Room was okay. Tv was crap and we had 2 tvs. You have to be buzzed in just to get into the hotel. Sketchy area! Get in and the front desk was rude. Free cookies was horrible! I wouldn't recommend this hotel to anyone.

Friends_and_family Family

8/10

Excellent

06 Dec 2025

Tom

Good hotel in Atlanta with buffet breakfast. Welcoming staff.

Partner

8/10

Excellent

04 Dec 2025

Tera

Staff were wonderful and breakfast was very good.

Business Self

10/10

Exceptional

29 Nov 2025

Ryan

Great as always

10/10

Exceptional

28 Nov 2025

Ryan

Clean and safe

10/10

Exceptional

28 Nov 2025

Dana

Courteous staff and excellent rooms

10/10

Exceptional

23 Nov 2025

IVETTE

Good

Partner

10/10

Exceptional

23 Nov 2025

Charles

Very nice place

6/10

Pleasant

20 Nov 2025

Marc

No desk in the room

8/10

Excellent

19 Nov 2025

Brad

Close to Marta station! Rooms were nice, had a refrigerator in it!!! Doing construction so there was noise around 9 AM.

Self

4/10

Poor

17 Nov 2025

Charles

Doorknob broken. Water too hot, could not get to right temp with adjustment. Heater in room didn’t work. Construction on hotel, Jackhammer at 6:00AM. Several light bulbs out. Breakfast inedible. Rude staff at Breakfast. Front desk host not helpful.

Business Self

8/10

Excellent

12 Nov 2025

Ellie

Friendly staff and large, clean rooms.

Business Self

10/10

Exceptional

11 Nov 2025

shikerria

Clean, spacious suite. Staff were very accommodating despite some hicupps. Would stay again.

Leisure Self

10/10

Exceptional

10 Nov 2025

Jonathan

Clean room, friendly staff, provided breakfast is good to start your day!

Business

10/10

Exceptional

09 Nov 2025

Joan

Clean room. Courteous staff

Leisure Family

8/10

Excellent

04 Nov 2025

Winema

Overall, great experience and the staff were professional. They definitely

10/10

Exceptional

03 Nov 2025

Kristy

The beds were comfy, the room was spacious, Frey helped us a great deal and provided great customer service. It was a great stay!

Leisure Family

8/10

Excellent

01 Nov 2025

Mohsen

The room heater was not working well and was not performing properly.

10/10

Exceptional

31 Oct 2025

Jason

Louis and all the front desk staff were very friendly and helpful.

6/10

Pleasant

31 Oct 2025

Maura

Staff was amazing. Shower curtain was a bit dirty.

10/10

Exceptional

29 Oct 2025

Audun

Very frienfly staff, excellent service.

Business

2/10

Poor

25 Oct 2025

Amantha

I tried to stay at the hotel until I was meet with bed bugs and blood stains on the covers. No one seems to have a concern about it at all which lead me to leave the hotel before my stay was over.

Leisure Family

10/10

Exceptional

25 Oct 2025

Alecia

Amazing staff, great breakfast, on the Marta line

Business

8/10

Excellent

24 Oct 2025

Rejeana

The room was clean, however soap dispencer was empty and one bathroom mirror lights did not work.

10/10

Exceptional

17 Oct 2025

Randall

Helpful friendly staff all around

Leisure

8/10

Excellent

14 Oct 2025

VANESSA

The room and bathroom were tiny and disorganized for a suite

Business_and_leisure Family

10/10

Exceptional

14 Oct 2025

Angela

Great long weekend stay. Louis was so welcoming at check-in and we stopped to chat with him everyday of the trip. He made our stay great. Rooms were clean and had everything we needed. Would stay here again!

Leisure Friends