Springhill Suites By Marriott Atlanta Downtown

United States , Atlanta - GA
Atlanta, 239 Ivan Allen Jr Blvd Nw
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100 reviews shown

8/10

Excellent

08 May 2026

Allan

Okay stay. The breakfast was minimal. The headboard on the bed was torn. The water pressure was somewhat weak. Everything else was good. The parking charge was quite high, $60.00.

Business

8/10

Excellent

08 May 2026

Amy

staff was very helpful -- we had a problem with the AC blowing hot air in the room assigned, they quickly moved us to another room.

2/10

Poor

07 May 2026

Hoon

It was uncomfortable in many ways.

Self

6/10

Pleasant

07 May 2026

Robin

The staff were very friendly and accommodating. I asked to change to a room with a better view and was given one immediately.
As far as the room, there were a couple of issues.
The “Leather” headboard is peeling and needs replacing. Sink in bathroom was slow to drain.
Breakfast was subpar at best. Parking is always ridiculous..$55 for overnight.

Partner

4/10

Poor

04 May 2026

Trish

The location of the hotel and valet parking were convenient. The staff was friendly and accommodating. The room however was not satisfactory. There was virtually no water pressure in the sink. We thought we'd tolerate that as it was only for a night, but between 11 PM and 1:00 AM the A/C ran extremely cold when set at 68 degrees and there was no way to adjust the air flow. When we adjusted the temp to 70, the heat turned on, raised the temperature to 78 despite our efforts to readjust it to a more moderate temp, making it uncomfortably hot in the room. We had to turn off the entire system and it was still blowing hot air. At 1:00 am we requested to be moved to another room which was satisfactory, but completely inconvenient. Glad there was a room available to move to! The water pressure was the same, so we assumed this to be the norm for this hotel, perhaps their attempt to conserve and take an environmentally friendly approach. We will not be revisiting this hotel in the future.

Partner

6/10

Pleasant

03 May 2026

Merritt

Very disappointed to find an additional $55 charge for parking on top of the nightly rate.

Family_with_children

10/10

Exceptional

02 May 2026

Martine

From the start I liked the secure valet parking, then the location of the hotel was awesome. It was close to all the attractions. Staff was very friendly and helpful. Our TV wouldn't turn on and within 15 min they had someone come to the room to fix it. Breakfast was great. The room was spacious and beautiful and clean. We will definitely be staying there again

Family

8/10

Excellent

30 Apr 2026

allen

Clean hotel and close to world of coke and aquarium. Friendly staff.
Parking was a little expensive 55.00/night

Family_with_children

10/10

Exceptional

28 Apr 2026

Leslie

Loved the hotel and its proximity to all the local attractions. We were able to walk to everything! Just disappointed it didn’t have a pool.

Friends_and_family Family

4/10

Poor

28 Apr 2026

Kacie

We stayed in a 1 bedroom suite and upon arrival to our room there was a dirty towel behind our front door, balls of hair outside of the room door, the AC rattled and did not cool. It got very warm overnight in the room. Overall not a hotel I would recommend. The staff couldn’t care less about requests, such as for bedding or towels, you’ll end up asking multiple times. They do not have a pool either. There are plenty of other places to stay in the area.

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Samantha

Loved it

10/10

Exceptional

25 Apr 2026

Luzareli

Friendly staff, clean room, Breakfast good. Walking distance to Coca Cola company , in front of the aquarium.

Partner

10/10

Exceptional

23 Apr 2026

Silvia

Had an excellent experience! I travel to Atlanta often to visit my son at Morehouse, and this has by far been my best stay. Ms. Ruby at the front desk was incredibly welcoming, accommodating, and helpful. As a solo traveler, she made me feel comfortable and well taken care of throughout my stay. The room was clean, the staff was friendly, and the overall experience exceeded my expectations. I will definitely be returning.

Self

10/10

Exceptional

22 Apr 2026

Gary

Partner

6/10

Pleasant

20 Apr 2026

Geneva

Hotel was good and clean, staff were helpful, especially the valet parking team, very nice people. It is in downtown, good location. I didn’t like the bed and the pillows because they were extremely soft, the A/A was in auto mode and every time it stopped it was very hot so i would have preferred a regular mode A/A instead but i couldn't change it. Cookies every afternoon were delicious. The bar was good too. In general, it is a good option.

Partner

10/10

Exceptional

13 Apr 2026

Allison

Valet parking was nice and staff was efficient.

Self

10/10

Exceptional

12 Apr 2026

Autumn

Besi

6/10

Pleasant

12 Apr 2026

Norman

Breakfast was okay and parking valet was easy.

Family_with_children

10/10

Exceptional

11 Apr 2026

Chiquan

Yes

Friends

10/10

Exceptional

11 Apr 2026

Beth

The breakfast was a great and staff friendly. A bit of a dated property, but great location and clean.

Family_with_children

6/10

Pleasant

11 Apr 2026

Jessica

Overall, stay was very nice. Great location for downtown attractions. Breakfast was good. Was not aware of $55 a day valet for my vehicle upon checking in.

Family_with_children

8/10

Excellent

06 Apr 2026

Adam

I loved the hotel. The staff was amazing, the breakfast was hot and fresh, but the bed I had was horrible and rock hard.

Partner

10/10

Exceptional

05 Apr 2026

Kenzie

Friendly staff

10/10

Exceptional

03 Apr 2026

Trent

The daily breakfast menu was diverse and tasted better than expected for a continental breakfast. The valet parking was easy to use and accessing my car never took longer than five minutes. The location was directly across the street from the Georgia Aquarium, World of Coca Cola, and more - a prime location for these family activities. The location was also only about one minute from I-85. The best part of the experience was the consistently kind and friendly experiences with every staff member. From the front desk to the bartender to the valet staff, we were always treated exceptionally well, greeted, given great advice about activities in Atlanta, and interacted with using great care. It was impressive!

Family_with_children

8/10

Excellent

03 Apr 2026

aizat

Great location. Polite and helpful staff. Clean and spacious space.
The room lightening was a bit dim and I couldn’t get the thermostat to the right temperature.The bathroom was very satisfactory.
The breakfast was great however not enough space to sit and eat.
Overall I give it a 9/10 as I did enjoy my stay, I will be recommending it to others and will stay again when in that part of of the country

Self

8/10

Excellent

01 Apr 2026

Louis

Staff was great. Kisha deserves 10 stars.

Partner

4/10

Poor

31 Mar 2026

Lissa

They kept running out of coffee (regular) & everything near the food was quite messy ( from people/guests)

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Alejandra

Breakfast had a lot of options, staff was super friendly and walking distance to the aquarium.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Lisa

Very friendly staff, clean, and comfortable. I also appreciated the free breakfast.

Self

8/10

Excellent

27 Mar 2026

Susan

Breakfast was very good. Many choices.
Beds very comfortable. Pillows not firm enough.
We really like our room layout. There was loose wallpaper by the bathroom door. And, The plastic edging on the shower ooor was coming off.
They were very thoughtful to call and inquire if our room was satisfactory but we had just walked i and had not had time to look around.

Partner

2/10

Poor

26 Mar 2026

Anupam Anand

Worst experience ever. Extremely dirty. House cleaning staffs never came during our entire stay of five days even after repeatedly asking for the service. I paid extra for city view and the blinds never worked after complaining the staff said they can’t do anything about it as the motor were not working. Not a single appliance was working including iron, television, flush, basin or telephone to connect to the reception. Also, the breakfast was horrible with not a single vegetarian option.

Partner

10/10

Exceptional

23 Mar 2026

Rajesh

The Gym was good but the Equipment were not maintained

Self

6/10

Pleasant

23 Mar 2026

Julie

Front Staff was amazing! Room didn't get cleaned left out early in morning so no excuse for it not to get cleaned, furniture rough looking, lights flickered, close to Aquarium.

Family_with_children

6/10

Pleasant

22 Mar 2026

Christian

Room had coffee stains, a questionable brown substance on the walls, nicks in the paint and scratches in the furniture. Crumbs on the floor. Sheets were fresh but its hard to tell if the rest of the room was attended to. No pool or hot tub. Staff was very friendly from valet to front desk. Breakfast was fine except the only table available was beneath a vent that we found out was dripping water (very slowly so hard to notice). Odd experience honestly, but the hotel does seem newer and is nice inside. Great location. Check in and out was a breeze.

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Angel

Very clean environment and incredibly friendly staff. Everyone went out of their way to wish me a happy birthday, and I even received gifts and snacks. It truly made me feel welcomed, almost like part of the family.

Self

10/10

Exceptional

15 Mar 2026

kesha

Amazing customer service. Very clean rooms.

Self

10/10

Exceptional

11 Mar 2026

Jason

Great team that works hard. We had a great time.

6/10

Pleasant

09 Mar 2026

Doug

High hopes for the room, but when we got there the toilet wouldn’t completely flush. After repeated requests, it was seen to and flushed better the next day. We used the lobby facilities in the mean time.
At 10:45 the first night, the fire alarm went off and were told to exit the building. By the time we were dressed and ready to leave, a staff member came through and said someone set off the alarm smoking in the stairwell. At 12:41am the alarm went off again. This time we got up and dressed and walked down 12 flights of stairs . Guests were all in the lobby along with the Atlanta fire department. After a while we all went up the elevator to our rooms.
The alarm went off a total of 8 more times through the night until 8:45 the next morning. It was cut off before the voice demanded us to leave the building, but the damage was done. No sleep. To their credit our room was comped for that night.
Breakfast was good. Nice choices but we sifted coffee grounds through our teeth.
Staff play video games on their phones loudly. The best workers were the valet staff.

8/10

Excellent

06 Mar 2026

Molly

N/A

Self

10/10

Exceptional

06 Mar 2026

Kelly

Valet was super fast, staff was friendly and helpful. I was impressed with how close the hotel is to the Georgia Aquarium and World of Coke. Our room was very clean and the elevators were fast. Breakfast had a lot of different choices and was well maintained. Will definitely stay again.

Family

10/10

Exceptional

03 Mar 2026

Lani

Clean! Awesome breakfast. Staff excellent.

Family_with_children

10/10

Exceptional

02 Mar 2026

Thomas

Very clean & friendly staff

8/10

Excellent

01 Mar 2026

Daniel

A little trouble at check in. I booked months ago but when I checked in they didn't have the room type I booked and told me they might not have a room at all. They worked it out and the room was different than I booked but not a problem. It was spacious, clean, and had a nice view.

On-site parking was $55/day with no close, affordable public parking 😬😬

Convenient, walkable area.

Breakfast was good but if you have an early conference or event on the weekend, note that breakfast isn't open before 7:00.

Overall, a pleasant stay!

clean, and had a nice view

Friends_and_family Family

4/10

Poor

20 Feb 2026

SUSANA

Cold water and parking was terrible

Family_with_children

10/10

Exceptional

20 Feb 2026

Ashley

Very clean

8/10

Excellent

18 Feb 2026

Stacy

great location and kind staff.

10/10

Exceptional

18 Feb 2026

Heather

We were there for a quick stay and it was perfect. Clean rooms, great location and staff was kind.

Family_with_children

2/10

Poor

16 Feb 2026

maria del Carmen

The tv didn’t work my husband told the person but no body went to do something about it, the heating didn’t work well so my husband got a cold because at night was very cold in the room.

Leisure Partner

8/10

Excellent

16 Feb 2026

Francisco

Great place across the road from the aquarium. Only bad thing the toilet was leaking water an they never fixed it or change me rooms. We had the towels in the floor

10/10

Exceptional

10 Feb 2026

Niki

Hotel lobby and room was very clean. The front desk receptionist was very friendly and greeted us with a smile.

Partner

10/10

Exceptional

09 Feb 2026

James

Great room just wish shower water was hotter

8/10

Excellent

09 Feb 2026

Jason

Maintenance was working on this room when I entered, no sign or warning. Looks like they did a full Renovation of the property, but it looked shotty with the details and finish. Great location and what I needed- so i'd recommend the property.

10/10

Exceptional

06 Feb 2026

nigel

room clean,staff friendly

4/10

Poor

06 Feb 2026

Jovanni

Upon arrival one of the two rooms was not cleaned, beds where not made with trash everywhere. The other room had two queen size beds and of of them had a broken mattress. I told front counter staff about the issue and all they told me was thank you for letting me know.

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Kimberly

Nice staff, pretty pool, well curated breakfast.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Olivia

The staff was the highlight of my stay and the room was also immaculately clean and nice.

Leisure Self

10/10

Exceptional

01 Feb 2026

Paris

Phenomenal experience!!

Leisure Self

2/10

Poor

31 Jan 2026

SHALANDRA

Heat did not work. Couldn’t get into contact without with a manager Room was advertised as a one bedroom suite but was actually a one room suite. Street noise was an issue as well. Could not change rooms because it would have been a down grade without any concessions or incentives

Leisure

4/10

Poor

30 Jan 2026

Joshua

Didn’t disclose that there was no parking for people staying at the hotel and charged $55 for valet as only option.

Business Family

10/10

Exceptional

22 Jan 2026

Cindy

Loved the breakfast.

10/10

Exceptional

21 Jan 2026

Latisha

Great

Business_and_leisure

10/10

Exceptional

20 Jan 2026

Mary Ann

Good experience, but no hairdryer and could have a towel bar out side of shower

2/10

Poor

20 Jan 2026

Tashina

The hotel was flooded due to water leak and the staff do nothing to accommodate guests.

Business

10/10

Exceptional

14 Jan 2026

Larry

The room was very clean and spacious and the staff was very friendly and always greeted me with a smile.

Leisure Partner

8/10

Excellent

14 Jan 2026

David

While the hotel was flooding a few floors down from me, setting off emergency alarms throughout the night, the staff handled the issue with grace and professionalism

Leisure Family

6/10

Pleasant

10 Jan 2026

EDITH

I stayed from the 2nd-4th of January. When booking paying for parking wasn't mentioned. It just said parking available, nothing about paying $55 per night. Night staff super rude and ghetto. My room didn't have toilet paper and I waited a decade for them to bring some, (the nice old man security guard was the one who brought it to the room) I had paid for a room with a king bed and a double sofa. No double sofa just the king bed and a chair. On the plus side my view was amazing facing the city, breakfast was yummy and day staff super friendly.

10/10

Exceptional

10 Jan 2026

JACQUELINE

Breakfast very good

Leisure Family

6/10

Pleasant

10 Jan 2026

Jason

Valet service needs improvement. Does not reflect the great service at the front desk.

Business Self

10/10

Exceptional

07 Jan 2026

Maura

the breakfast was poor

Leisure Family_with_children

8/10

Excellent

06 Jan 2026

Leidys

STAFF is amazing!!! The first room we got was very dirty and had weed

10/10

Exceptional

05 Jan 2026

Andy

Clean room and staff courteous

Friends_and_family Family

2/10

Poor

04 Jan 2026

Hanzel

marijuana smell in every part of the hotel, bathroom shower was plug and didnt drain nor the shower head work propertly, will never stay tyhere again.

Business Family

10/10

Exceptional

04 Jan 2026

Daniel

Room was clean and staff was polite and pleasant. Directly across the street from the Aquarium which was our main event in Atlanta.

Partner

8/10

Excellent

03 Jan 2026

Frankie

Very nice room the staff very friendly

Leisure Family_with_children

4/10

Poor

01 Jan 2026

Megan

Bed was very uncomfortable and room was very small. The free breakfast is ok but nothing special. Can’t beat free right! Only parking is valet parking for 55 bucks a night. Only great thing was the location which was right across from the aquarium.

10/10

Exceptional

31 Dec 2025

Frank

Clean room, comfortable bed, good food. Very polite and hospitality.

10/10

Exceptional

31 Dec 2025

Trina

Room was clean and great. Perfect for our family.

Friends_and_family Family

8/10

Excellent

31 Dec 2025

Barbara

The room was spotless and the staff was very friendly and courteous. Parking was a different situation. At first, I was told my car would be parked offsite in a garage which was unacceptable to me. However, when I got to the hotel, they were able to valet my car in the very small attached garage. Sam, the garage/parking manager was very understanding. A five star if not for the parking debacle.

Leisure Family

10/10

Exceptional

31 Dec 2025

Aries jones

Its just perfect and location is walking distance to all attraction. Breakfast is good

Business_and_leisure Family_with_children

8/10

Excellent

31 Dec 2025

Michelle

Room was very nice and clean but you could hear every noise outside and inside. We also arrived well after check in time and still had to sit around and wait while they got a room ready for us which was a bit annoying after our long journey.

Leisure Family

10/10

Exceptional

31 Dec 2025

Duane

Staff. Young ladies working desk were absolutely amazing. Very attentive, and focused on providing a great customer experience. I will be back to this hotel because of them. We usually stay at CNN center but that will now change. Mya was the best and is a true asset to the company

Leisure Family

10/10

Exceptional

30 Dec 2025

Manuel

The best part of any place is how your treated. Staff were absolutely amazing. Great location, comfortable, clean.

10/10

Exceptional

30 Dec 2025

Claude

Great experience 👍

Business_and_leisure Partner

10/10

Exceptional

30 Dec 2025

Adney

The hotel and staff was amazing. Clean, friendly and the breakfast was one of the best we’ve had. The water pressure was low in the shower but doable, my biggest issue was not with the hotel but with the area. Didn’t love downtown Atlanta but that’s not something the hotel can do anything about. The security staff was on top of keeping non guests out of the property so that was very nice.

Business_and_leisure Family_with_children

6/10

Pleasant

28 Dec 2025

Hanum

Our room has bottle beer from previous guests. The elevator broke down several times making my handicapped grandmother had to wait for a while to get back to her room. The room service did not replenish toilet paper and towels. We definitely won't be back.

Leisure Family

10/10

Exceptional

28 Dec 2025

Yohandry

100% recommend , great location.

Leisure Family_with_children

10/10

Exceptional

27 Dec 2025

Hiroshi

The valet staff was very kind to me.

6/10

Pleasant

26 Dec 2025

Cam

The room was clean, but the air conditioner was very noisy. The TV had no signal. The parking lot was very narrow.

Leisure Family

10/10

Exceptional

26 Dec 2025

Jessica

It was absolutely perfect for our needs and the staff was so helpful! Perfect for walking outside to all the attractions!

10/10

Exceptional

26 Dec 2025

Felicia

My room was spotless and the staff was very courteous.

10/10

Exceptional

25 Dec 2025

Angelica

This is our second time staying at this location. The breakfast was amazing, staff was super nice and welcoming, the scan the QR code feature to get the car was fun.
There's a few things I would improve. Towels are crunchy and need update, the room my family stayed in had humidity on the wall where the shower splashes, A/C needed a restart that staff member came fast to help with. My son slept on the pullout couch/bed. It was hard to sleep on. Very uncomfortable. The distance to everything in downtown is perfect! I recommend this stay.

Business_and_leisure Family

10/10

Exceptional

23 Dec 2025

Charbel

Nice

10/10

Exceptional

22 Dec 2025

Simone

Very nice room & staff was friendly as well.

10/10

Exceptional

22 Dec 2025

Chad

This hotel was a perfect fit for a family with the Georgia Aquarium on the itinerary. The location can’t be beat and the staff was welcoming and helpful. The front desk was efficient and pleasant. The rooms were clean and stocked. The pub offered quick, family friendly options with the most delightful server. Breakfast was above and beyond- no reason to search for other options. We enjoyed our stay and would recommend it for families and/or couples looking to explore Atlanta.

Leisure Family_with_children

10/10

Exceptional

17 Dec 2025

Annelise

Everyone was so nice

10/10

Exceptional

16 Dec 2025

Michael

It was a very clean room, and the panoramic view was very memorable

Partner