Springhill Suites By Marriott Atlanta Downtown

United States , Atlanta - GA
Atlanta, 239 Ivan Allen Jr Blvd Nw
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100 reviews shown

10/10

Exceptional

29 Jun 2026

Keshia

Convenient and comfortable location.

8/10

Excellent

25 Jun 2026

Lolita

The staff at the front desk were very polite and helpful

Self

10/10

Exceptional

25 Jun 2026

Tina

Second time staying here. Great location, great breakfast, very polite staff, clean hotel

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Michael

Top tier service from the valet to the desk were very helpful and the room had an amazing view.

Self

6/10

Pleasant

22 Jun 2026

Swapnil

The shower handle was loose and toilet was not working properly

Family_with_children

6/10

Pleasant

18 Jun 2026

Elizabeth

El personal y la limpieza dejaron mucho que desear, todo muy básico.
Muy buena ubicación

Family_with_children

10/10

Exceptional

16 Jun 2026

Diana

Maya was amazing!!! As well as all of the staff, super helpful and friendly!
Breakfast good
Location perfect
Rooms very spacious just the bathroom door was heavy to open and close

Family

8/10

Excellent

16 Jun 2026

Surajit

Bathroom is okay

8/10

Excellent

16 Jun 2026

Trinity

I had a few issues with my original room but the staff was extremely helpful the entire time.

Partner

10/10

Exceptional

15 Jun 2026

Pedro

Walkable

Partner

10/10

Exceptional

15 Jun 2026

Taylor

Mariah was so helpful in helping us get checked in and making sure we had everything we needed!

Family_with_children

8/10

Excellent

12 Jun 2026

Taylor

Staff was amazing and the rooms were clean. The shower grout had a little mold growing around it. The cable tower in the gym was broken unfortunately.

Overall i enjoyed my stay.

Partner

8/10

Excellent

12 Jun 2026

Ashley

Only complaint I have is the valet parking. It’s an inconvenience, since there is only one way in and out. I had to wait a while to check in because I could not pull into parking garage due to other families leaving. Valet staff were amazing tho.

Friends_and_family Family

2/10

Poor

08 Jun 2026

Frank

Room was not clean looking. Stains on walls, leather on headboard torn, stains on pull out sofa bed. Was given a key to a room that was occupied and walked in on people. Had to go back to front desk for another room which was as described above. Parking garage is pretty sketchy, I was asked to reverse out into the street to let someone get out. I left and booked another hotel, it was a terrible experience for me, my wife and kids.

Family_with_children

10/10

Exceptional

07 Jun 2026

Ramar

Currently beating myself up right now because I do not remember the front desk attendee’s name (she worked on 6/5 around noon and assisted with our check-in; she also worked 6/6 and got off at 3) but she was EXTREMELY helpful, friendly, and kind! Me and my family did a “24hrs in Atlanta” day and this stay was perfect. We called ahead to see if the hotel would be able assist us with an early check-in and they were more than happy do so. Thankfully this worked out because we had been traveling since 5:30 in the morning and arrived around noon time but check-in was scheduled at 3 pm. Breakfast was also included which was a great addition to our stay.

We stayed in a 1 King Bed - sofa bed and it accommodated my family of 5 perfectly (the kids took the bed and we took the sofa bed). The room was clean and the location was perfect since the attractions we were visiting was LITERALLY right across the street. We could see the whale shark covering to the Georgia Aquarium from our hotel window which the kids LOVED!

On our next visit, we will FOR SURE be booking and staying at this hotel again! Thank you SpringHill Suites!

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Yanelis

Lo recomiendo u regresos

Family

10/10

Exceptional

06 Jun 2026

Angel Luis de la Cruz

Excellent for conference visitors!!

Business

6/10

Pleasant

03 Jun 2026

David

Good location.
Staff is very nice.
Breakfast was good.

Location is loud, lots of traffic and noise.
Overall seemed like a lack of upkeep all around.

Not bad but I will try somewhere else next time I’m in the area.

Family

10/10

Exceptional

28 May 2026

Kalpesh

Very good and very helpful staff

4/10

Poor

27 May 2026

Ryan

clean room

10/10

Exceptional

27 May 2026

David

The staff were so amazing, the breakfast was also really good, they had an ok gym and aquarium tickets where cool too.

Friends_and_family Family

8/10

Excellent

25 May 2026

Poonam

Helpful staff; Clean and maintained well for a hotel in the downtown. It was a little too noisy for us at night.

Family_with_children

2/10

Poor

23 May 2026

Scott

No one knew what they were doing. Took two trips and 2 1/2 hours to check in, even though I booked 3 rooms together, 2 MONTHS in advance, they said they did not have the rooms we booked. They finally came up with 3 rooms on 3 different floors. The grandmother was separated from her family floors, away. Location is spectacular. Checking in was a nightmare for ALL guests. Not just us. Get it together Springhill!!!

Family_with_children

10/10

Exceptional

21 May 2026

Melody

The staff was very pleasant and helpful! The room was beautiful and clean. Breakfast was yummy and they had plenty of options.

Partner

6/10

Pleasant

20 May 2026

clyde

Parking is ridiculous at that place

6/10

Pleasant

19 May 2026

Rene

Broken privacy/black out curtains and no shower curtains in our room. Was offered to be put in a new room but no separate beds and smaller if I remember correctly.

Family

8/10

Excellent

19 May 2026

Nancy

The good: the front desk staff was friendly and very helpful. Breakfast was good but not fantastic. Our room was clean and quiet. The bad: there were numerous repairs that need to be made—the desk was falling apart, the railing in the elevator was falling off, etc. and the mattress was worn. Valet parking is expensive but both attendants we met were very accommodating and professional. Would stay again if going to the aquarium—very convenient.

Partner

10/10

Exceptional

19 May 2026

Javier

Everything was great!

Family_with_children

10/10

Exceptional

19 May 2026

Audra

Great place

Self

10/10

Exceptional

18 May 2026

Demarcus

The rooms was super clean. Thanks for all that you cl

10/10

Exceptional

18 May 2026

Laura

great service

Self

10/10

Exceptional

16 May 2026

Madison

Great experience! Would book again

6/10

Pleasant

15 May 2026

Katy .T

Well the hotel was great! But one of the things I dint like , was , that they change the room that I selected, for another one , for me , that was an irresponsible desition.

8/10

Excellent

12 May 2026

William

Great place, friendly staff.

Partner

10/10

Exceptional

11 May 2026

Yolanda

The staff was absolutely wonderful! I have an account with Marriott but did not book through them. The representative took the time to go through the benefits to ensure I would receive the discounts I deserved. The team recommend

10/10

Exceptional

11 May 2026

Kalyn

Very clean

Partner

10/10

Exceptional

09 May 2026

Kruti

It was a great stay here. Very conveniently located near main attractions!

Family_with_children

8/10

Excellent

08 May 2026

Allan

Okay stay. The breakfast was minimal. The headboard on the bed was torn. The water pressure was somewhat weak. Everything else was good. The parking charge was quite high, $60.00.

Business

8/10

Excellent

08 May 2026

Amy

staff was very helpful -- we had a problem with the AC blowing hot air in the room assigned, they quickly moved us to another room.

2/10

Poor

07 May 2026

Hoon

It was uncomfortable in many ways.

Self

6/10

Pleasant

07 May 2026

Robin

The staff were very friendly and accommodating. I asked to change to a room with a better view and was given one immediately.
As far as the room, there were a couple of issues.
The “Leather” headboard is peeling and needs replacing. Sink in bathroom was slow to drain.
Breakfast was subpar at best. Parking is always ridiculous..$55 for overnight.

Partner

4/10

Poor

04 May 2026

Trish

The location of the hotel and valet parking were convenient. The staff was friendly and accommodating. The room however was not satisfactory. There was virtually no water pressure in the sink. We thought we'd tolerate that as it was only for a night, but between 11 PM and 1:00 AM the A/C ran extremely cold when set at 68 degrees and there was no way to adjust the air flow. When we adjusted the temp to 70, the heat turned on, raised the temperature to 78 despite our efforts to readjust it to a more moderate temp, making it uncomfortably hot in the room. We had to turn off the entire system and it was still blowing hot air. At 1:00 am we requested to be moved to another room which was satisfactory, but completely inconvenient. Glad there was a room available to move to! The water pressure was the same, so we assumed this to be the norm for this hotel, perhaps their attempt to conserve and take an environmentally friendly approach. We will not be revisiting this hotel in the future.

Partner

6/10

Pleasant

03 May 2026

Merritt

Very disappointed to find an additional $55 charge for parking on top of the nightly rate.

Family_with_children

10/10

Exceptional

02 May 2026

Martine

From the start I liked the secure valet parking, then the location of the hotel was awesome. It was close to all the attractions. Staff was very friendly and helpful. Our TV wouldn't turn on and within 15 min they had someone come to the room to fix it. Breakfast was great. The room was spacious and beautiful and clean. We will definitely be staying there again

Family

8/10

Excellent

30 Apr 2026

allen

Clean hotel and close to world of coke and aquarium. Friendly staff.
Parking was a little expensive 55.00/night

Family_with_children

10/10

Exceptional

28 Apr 2026

Leslie

Loved the hotel and its proximity to all the local attractions. We were able to walk to everything! Just disappointed it didn’t have a pool.

Friends_and_family Family

4/10

Poor

28 Apr 2026

Kacie

We stayed in a 1 bedroom suite and upon arrival to our room there was a dirty towel behind our front door, balls of hair outside of the room door, the AC rattled and did not cool. It got very warm overnight in the room. Overall not a hotel I would recommend. The staff couldn’t care less about requests, such as for bedding or towels, you’ll end up asking multiple times. They do not have a pool either. There are plenty of other places to stay in the area.

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Samantha

Loved it

10/10

Exceptional

25 Apr 2026

Luzareli

Friendly staff, clean room, Breakfast good. Walking distance to Coca Cola company , in front of the aquarium.

Partner

10/10

Exceptional

23 Apr 2026

Silvia

Had an excellent experience! I travel to Atlanta often to visit my son at Morehouse, and this has by far been my best stay. Ms. Ruby at the front desk was incredibly welcoming, accommodating, and helpful. As a solo traveler, she made me feel comfortable and well taken care of throughout my stay. The room was clean, the staff was friendly, and the overall experience exceeded my expectations. I will definitely be returning.

Self

10/10

Exceptional

22 Apr 2026

Gary

Partner

6/10

Pleasant

20 Apr 2026

Geneva

Hotel was good and clean, staff were helpful, especially the valet parking team, very nice people. It is in downtown, good location. I didn’t like the bed and the pillows because they were extremely soft, the A/A was in auto mode and every time it stopped it was very hot so i would have preferred a regular mode A/A instead but i couldn't change it. Cookies every afternoon were delicious. The bar was good too. In general, it is a good option.

Partner

10/10

Exceptional

13 Apr 2026

Allison

Valet parking was nice and staff was efficient.

Self

10/10

Exceptional

12 Apr 2026

Autumn

Besi

6/10

Pleasant

12 Apr 2026

Norman

Breakfast was okay and parking valet was easy.

Family_with_children

10/10

Exceptional

11 Apr 2026

Chiquan

Yes

Friends

10/10

Exceptional

11 Apr 2026

Beth

The breakfast was a great and staff friendly. A bit of a dated property, but great location and clean.

Family_with_children

6/10

Pleasant

11 Apr 2026

Jessica

Overall, stay was very nice. Great location for downtown attractions. Breakfast was good. Was not aware of $55 a day valet for my vehicle upon checking in.

Family_with_children

8/10

Excellent

06 Apr 2026

Adam

I loved the hotel. The staff was amazing, the breakfast was hot and fresh, but the bed I had was horrible and rock hard.

Partner

10/10

Exceptional

05 Apr 2026

Kenzie

Friendly staff

10/10

Exceptional

03 Apr 2026

Trent

The daily breakfast menu was diverse and tasted better than expected for a continental breakfast. The valet parking was easy to use and accessing my car never took longer than five minutes. The location was directly across the street from the Georgia Aquarium, World of Coca Cola, and more - a prime location for these family activities. The location was also only about one minute from I-85. The best part of the experience was the consistently kind and friendly experiences with every staff member. From the front desk to the bartender to the valet staff, we were always treated exceptionally well, greeted, given great advice about activities in Atlanta, and interacted with using great care. It was impressive!

Family_with_children

8/10

Excellent

03 Apr 2026

aizat

Great location. Polite and helpful staff. Clean and spacious space.
The room lightening was a bit dim and I couldn’t get the thermostat to the right temperature.The bathroom was very satisfactory.
The breakfast was great however not enough space to sit and eat.
Overall I give it a 9/10 as I did enjoy my stay, I will be recommending it to others and will stay again when in that part of of the country

Self

8/10

Excellent

01 Apr 2026

Louis

Staff was great. Kisha deserves 10 stars.

Partner

4/10

Poor

31 Mar 2026

Lissa

They kept running out of coffee (regular) & everything near the food was quite messy ( from people/guests)

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Alejandra

Breakfast had a lot of options, staff was super friendly and walking distance to the aquarium.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Lisa

Very friendly staff, clean, and comfortable. I also appreciated the free breakfast.

Self

8/10

Excellent

27 Mar 2026

Susan

Breakfast was very good. Many choices.
Beds very comfortable. Pillows not firm enough.
We really like our room layout. There was loose wallpaper by the bathroom door. And, The plastic edging on the shower ooor was coming off.
They were very thoughtful to call and inquire if our room was satisfactory but we had just walked i and had not had time to look around.

Partner

2/10

Poor

26 Mar 2026

Anupam Anand

Worst experience ever. Extremely dirty. House cleaning staffs never came during our entire stay of five days even after repeatedly asking for the service. I paid extra for city view and the blinds never worked after complaining the staff said they can’t do anything about it as the motor were not working. Not a single appliance was working including iron, television, flush, basin or telephone to connect to the reception. Also, the breakfast was horrible with not a single vegetarian option.

Partner

10/10

Exceptional

23 Mar 2026

Rajesh

The Gym was good but the Equipment were not maintained

Self

6/10

Pleasant

23 Mar 2026

Julie

Front Staff was amazing! Room didn't get cleaned left out early in morning so no excuse for it not to get cleaned, furniture rough looking, lights flickered, close to Aquarium.

Family_with_children

6/10

Pleasant

22 Mar 2026

Christian

Room had coffee stains, a questionable brown substance on the walls, nicks in the paint and scratches in the furniture. Crumbs on the floor. Sheets were fresh but its hard to tell if the rest of the room was attended to. No pool or hot tub. Staff was very friendly from valet to front desk. Breakfast was fine except the only table available was beneath a vent that we found out was dripping water (very slowly so hard to notice). Odd experience honestly, but the hotel does seem newer and is nice inside. Great location. Check in and out was a breeze.

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Angel

Very clean environment and incredibly friendly staff. Everyone went out of their way to wish me a happy birthday, and I even received gifts and snacks. It truly made me feel welcomed, almost like part of the family.

Self

10/10

Exceptional

15 Mar 2026

kesha

Amazing customer service. Very clean rooms.

Self

10/10

Exceptional

11 Mar 2026

Jason

Great team that works hard. We had a great time.

6/10

Pleasant

09 Mar 2026

Doug

High hopes for the room, but when we got there the toilet wouldn’t completely flush. After repeated requests, it was seen to and flushed better the next day. We used the lobby facilities in the mean time.
At 10:45 the first night, the fire alarm went off and were told to exit the building. By the time we were dressed and ready to leave, a staff member came through and said someone set off the alarm smoking in the stairwell. At 12:41am the alarm went off again. This time we got up and dressed and walked down 12 flights of stairs . Guests were all in the lobby along with the Atlanta fire department. After a while we all went up the elevator to our rooms.
The alarm went off a total of 8 more times through the night until 8:45 the next morning. It was cut off before the voice demanded us to leave the building, but the damage was done. No sleep. To their credit our room was comped for that night.
Breakfast was good. Nice choices but we sifted coffee grounds through our teeth.
Staff play video games on their phones loudly. The best workers were the valet staff.

8/10

Excellent

06 Mar 2026

Molly

N/A

Self

10/10

Exceptional

06 Mar 2026

Kelly

Valet was super fast, staff was friendly and helpful. I was impressed with how close the hotel is to the Georgia Aquarium and World of Coke. Our room was very clean and the elevators were fast. Breakfast had a lot of different choices and was well maintained. Will definitely stay again.

Family

10/10

Exceptional

03 Mar 2026

Lani

Clean! Awesome breakfast. Staff excellent.

Family_with_children

10/10

Exceptional

02 Mar 2026

Thomas

Very clean & friendly staff

8/10

Excellent

01 Mar 2026

Daniel

A little trouble at check in. I booked months ago but when I checked in they didn't have the room type I booked and told me they might not have a room at all. They worked it out and the room was different than I booked but not a problem. It was spacious, clean, and had a nice view.

On-site parking was $55/day with no close, affordable public parking 😬😬

Convenient, walkable area.

Breakfast was good but if you have an early conference or event on the weekend, note that breakfast isn't open before 7:00.

Overall, a pleasant stay!

clean, and had a nice view

Friends_and_family Family

4/10

Poor

20 Feb 2026

SUSANA

Cold water and parking was terrible

Family_with_children

10/10

Exceptional

20 Feb 2026

Ashley

Very clean

8/10

Excellent

18 Feb 2026

Stacy

great location and kind staff.

10/10

Exceptional

18 Feb 2026

Heather

We were there for a quick stay and it was perfect. Clean rooms, great location and staff was kind.

Family_with_children

2/10

Poor

16 Feb 2026

maria del Carmen

The tv didn’t work my husband told the person but no body went to do something about it, the heating didn’t work well so my husband got a cold because at night was very cold in the room.

Leisure Partner

8/10

Excellent

16 Feb 2026

Francisco

Great place across the road from the aquarium. Only bad thing the toilet was leaking water an they never fixed it or change me rooms. We had the towels in the floor

10/10

Exceptional

10 Feb 2026

Niki

Hotel lobby and room was very clean. The front desk receptionist was very friendly and greeted us with a smile.

Partner

10/10

Exceptional

09 Feb 2026

James

Great room just wish shower water was hotter

8/10

Excellent

09 Feb 2026

Jason

Maintenance was working on this room when I entered, no sign or warning. Looks like they did a full Renovation of the property, but it looked shotty with the details and finish. Great location and what I needed- so i'd recommend the property.

10/10

Exceptional

06 Feb 2026

nigel

room clean,staff friendly

4/10

Poor

06 Feb 2026

Jovanni

Upon arrival one of the two rooms was not cleaned, beds where not made with trash everywhere. The other room had two queen size beds and of of them had a broken mattress. I told front counter staff about the issue and all they told me was thank you for letting me know.

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Kimberly

Nice staff, pretty pool, well curated breakfast.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Olivia

The staff was the highlight of my stay and the room was also immaculately clean and nice.

Leisure Self

10/10

Exceptional

01 Feb 2026

Paris

Phenomenal experience!!

Leisure Self

2/10

Poor

31 Jan 2026

SHALANDRA

Heat did not work. Couldn’t get into contact without with a manager Room was advertised as a one bedroom suite but was actually a one room suite. Street noise was an issue as well. Could not change rooms because it would have been a down grade without any concessions or incentives

Leisure

4/10

Poor

30 Jan 2026

Joshua

Didn’t disclose that there was no parking for people staying at the hotel and charged $55 for valet as only option.

Business Family

10/10

Exceptional

22 Jan 2026

Cindy

Loved the breakfast.