Courtland Grand Hotel Trademark Collection Wyndham

United States , Atlanta - GA
ATLANTA, 165 Courtland Street NE
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100 reviews shown

10/10

Exceptional

24 Apr 2026

Jaylen

Pool is the best in Atlanta. The children had a blast for about 3 hours and when it was time to get out the staff was very polite and friendly about the reminders that it closed at 10:00pm. The staff at the bar was great!

Business Family_with_children

6/10

Pleasant

23 Apr 2026

Joseph

Older hotel
Average condition. Area a little shady

Self

6/10

Pleasant

23 Apr 2026

Abigail

As a solo female traveler I’m always hesitant when I book hotels. This hotel is not as nice as some of the other conference center hotels nearby but I choose it to fit better in my budget. It is not the newest, it’s dated, has a bit of a smell and dark lighting but it was safe and relatively clean.

Business Self

10/10

Exceptional

23 Apr 2026

Jessica

Great!

Friends

8/10

Excellent

22 Apr 2026

Susan

Did not use breakfast or the bar.

Partner

10/10

Exceptional

20 Apr 2026

Porsha

This hotel was very good didn’t not have any complaints i loved that they had an Starbucks as well

2/10

Poor

20 Apr 2026

Jinneth Paola Villamil

Staff was rude. we booked this hotel for our employees and while we typically fill out a card authorization form in advance, to cover their incidentals, this hotel did not accommodate. One manager said we had to be there in person with the physical card. When the card owner went, he was turned away stating he had to be there with the guests, despite the manager's approval. he returned at midnight when the guests' flights arrived and their system was down. they were not allowed in the room the next day due to a card not being on file despite our many attempts. finally the hotel staff offered to send us a card authorization form, which was denied to us from the start. Not one person was consistent in their so-called policy.

Business

10/10

Exceptional

20 Apr 2026

Taylor

Love this property. The staff was great and the property is well kept

10/10

Exceptional

19 Apr 2026

Jamie

Good

8/10

Excellent

13 Apr 2026

Carlos

The hotel is good,the rooms are decent,the location is good but the receptionist over night is really not friendly at all! They need to hire nice staff

Family_with_children

10/10

Exceptional

12 Apr 2026

Jontue

The hotel was clean and the front desk staff was super kind and helpful. Housekeeping was thorough and very nice. The bar staff at Fandangles was cold and rude. We actually left instead of ordering there. Too many good places in the area to waste time and money on unfriendly staff and bad service. Everything else in the hotel was delightful. Would definitely stay again!

Friends

10/10

Exceptional

12 Apr 2026

Jessica

Wonderful

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Edem

The staff was very professional, extremely helpful and attentive to the needs of guests. The room was clean.

Self

10/10

Exceptional

11 Apr 2026

Chiqutia

The room was very clean and inviting. The staff was very friendly and the store money was a bonus

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Christina

Yes

6/10

Pleasant

09 Apr 2026

Trenisse

I did not have the most pleasurable experience at the Courtland Grand Hotel. 1. The hand soap that was by the sink was opened and used. 2. There was no cord for the telephone. 3. The directions that the guy at the front office gave me to my room were difficult to understand and he had me lost on the 1st floor in the conference area.

Self

10/10

Exceptional

08 Apr 2026

Kevin

Great Service!!

6/10

Pleasant

07 Apr 2026

Brittany

The receptionist wasn’t welcoming at all. She didn’t greet us upon arrival. The hallways look like the projects. The bathroom had a sewage smell. I wouldn’t stay here again nor would I recommend

Partner

10/10

Exceptional

06 Apr 2026

Marsha

Very clean comfortable sound proof rooms. Excellent dining; superb bartender; beautiful pool.

Business

10/10

Exceptional

06 Apr 2026

Ann

Nice hotel. A bit dated but otherwise clean and nice amenities.

Family_with_children

6/10

Pleasant

06 Apr 2026

Chelsea

I was under the impression that the hotel had been renovated. Instead we found bubbled and peeling wallpaper in our room. My sheets had visible stains and there was some sort of white paper residue all along the tub with visible mildew in grout/caulk. It appears the bathroom fan in our room did not work. Unsure if this is very specific to our room or hotel wide. Additionally, we chose a room on the second floor. It was difficult to sleep in to 8 am due to excessive noise of suitcases and large groups walking past even with earplugs and white noise. The staff was friendly and knowledgeable. I will say the beds and pillows were comfortable. The view of the pool was lovely.

Friends_and_family Friends

6/10

Pleasant

04 Apr 2026

Alexis

Was okay…

4/10

Poor

04 Apr 2026

Kamae

I was very disappointed to see messages and learning about being charged for valet that I knew nothing about prior to the booking and did not use the day before check in to the Expedia account. I was not told on the property that I would be charged for valet. The workers made me go out of the circle when I said I did not know we had to pay and guided me across the street to the public (janky) lot. I had to cross the street with hands full of luggage and children! This is unacceptable. We did not have covers for the extra bed, only one small bar of soap in one bathroom, no Kleenex, and one tiny trash can in the front room! Lobby was in very good condition but the room seemed dated with a horrible view of the disgusting rooftop. First and last time!

Family_with_children

10/10

Exceptional

03 Apr 2026

Sophia

Overall, I would stay here again. Everyone at the front desk was very accommodating. We arrived early and they were able to

8/10

Excellent

03 Apr 2026

Jason

Very nice place. Good value. Stayed in many hotels in this area and this one is my favorite so far. Paid parking is close if you don’t want to valet.

4/10

Poor

03 Apr 2026

Jose

The breakfast good

Friends

4/10

Poor

03 Apr 2026

SUSAN

Only good thing was it was in walking distance of Hard Rock Cafe
Rooms were NOT sound proof although website claimed they were
Hallways very noisy
Parking was a nightmare
Check in was slower than molasses
Breakfast was terrible

Partner

6/10

Pleasant

02 Apr 2026

Keith

Room was clean. However, I stayed for 2 nights and I never had the staff clean my room. I did not get my towels changed and staff in check out (speacially the lady at the checkout) was very unprofessional. She looked like she was high or something.

Family

10/10

Exceptional

02 Apr 2026

Carmen

Amazing

Partner

6/10

Pleasant

01 Apr 2026

Julianne

Breakfast buffet was way too expensive only ate once because we got a voucher.

Family_with_children

6/10

Pleasant

01 Apr 2026

Linda

Pool water was warm, staff was friendly, but at check in our room wasnt available and we got stuck into a tiny room, we did get moved the next day but it still was not the deluxe room i booked.

6/10

Pleasant

01 Apr 2026

Jennifer

We didn’t get breakfast. They didn’t give us our vouchers. They were out. The whole floor (3 north) the 2nd night was loud and obnoxious. Like they were having a big party. After a long day at market I was exhausted but got maybe 2 hrs sleep. No one would answer the phone for guest services or the hotel operator. Miserable. I’ve always had a good experience here every year when attending Formal market…I think I’ll go to the Westin next year.

Business

10/10

Exceptional

01 Apr 2026

Jared

Fast check in, Clean room, great pool and breakfast.

Friends_and_family Family

2/10

Poor

01 Apr 2026

Humberto

Dirty rooms, musty odor from the bathroom. No toiletries available and had to go to the front desk as dialing 0 didn’t take me anywhere

Family_with_children

8/10

Excellent

01 Apr 2026

Brandy

Good selection of food fresh better then what ive seen at others

Friends

4/10

Poor

01 Apr 2026

Kyle

U get charged for a destination fee per day, but they don't give you fresh towels or clean your room every day...
bathroom counter top was peeling off the wall...

Family_with_children

8/10

Excellent

31 Mar 2026

Erika

I truly enjoyed the breakfast. It was delicious and the staff were very attentative. The only thing that made my stay uncomfortable, was on the last night. It was noice and I was unable to sleep.

Self

4/10

Poor

30 Mar 2026

Vern

Ms. Bernice in The Cafe was amazing. MD at Fandangles was also very nice and attentive. The rest of the staff that I came into contact with were not hospitable at all. The front desk staff were rude. The pool was not tended to at all by staff. There were people smoking/vaping in the INDOOR pool area in front of children.

Family_with_children

8/10

Excellent

30 Mar 2026

Ellis

Staff was extremely helpful and kind

10/10

Exceptional

30 Mar 2026

Tyrus

Good meal options

Partner

8/10

Excellent

30 Mar 2026

Candis

Good!

Partner

8/10

Excellent

29 Mar 2026

Regina

Staff was awesome

Partner

6/10

Pleasant

29 Mar 2026

Xandria

I honestly wouldn't stay here again. The hotel is nice and pretty but is in a TERRIBLE AREA and only have overly priced valet parking. Its $50 per night for their property or you can park across at the sketchy lot for $20 per night. I had no issue there but it i knew there was no onsite parking i wouldve went else where since again its a really bad area.
My room was nice and clean and i loved the pool. The starbucks on site is nice too.

8/10

Excellent

29 Mar 2026

Makayla

Nice hotel

10/10

Exceptional

28 Mar 2026

Cassie

Nice staff and clean room. Restaurant food was really good and the breakfast had a variety of items you could choose from along with Starbucks coffee. Not a free breakfast like some hotels offer, but it was still good.

Partner

4/10

Poor

27 Mar 2026

Leyka

There’s no parking just valet parking and cost $60 each night. So I lost all the money I pay for the room I went some where else to stay. And they didn’t refund my money. First and last time booking there

Family

10/10

Exceptional

26 Mar 2026

Monica

Staff was nice and helpful

Self

10/10

Exceptional

26 Mar 2026

Patricia

I loved that there was fresh water available in the lobby always. The rooms and the lobby were clean. The staff was friendly.

Self

6/10

Pleasant

26 Mar 2026

Timothy

Property is a little run down.

10/10

Exceptional

24 Mar 2026

Scott

Great internet, lots of in-house amenities (breakfast buffet was great). Solid location to go out an enjoy the rest of Atlanta.

Business

10/10

Exceptional

23 Mar 2026

Nathanet

EXELENT

10/10

Exceptional

22 Mar 2026

Adrienne

I've stayed here a few times. I'll be back again.

Self

10/10

Exceptional

20 Mar 2026

Jessica

We loved the pool!

Family_with_children

10/10

Exceptional

18 Mar 2026

Michael

Love the clean and spacious room and breakfast.

Friends_and_family Friends

4/10

Poor

17 Mar 2026

Larry

A very dated property, though efforts were clearly made to renovate. The staff was friendly, but slow and seemingly reluctant to answer the front desk phone- e had to ring several times to get a response. The furniture in the larger suites was very worn and though the property appeared clean, the last night, a roach climbed right onto my bed! Compensation: a free breakfast… No thank you

Business Partner

6/10

Pleasant

16 Mar 2026

Alyssa

This was my second time staying At Courtlansm

8/10

Excellent

16 Mar 2026

Hunter Allen

I didnt use the wifi or any of the ammenities. The hotel was nice though

Self

8/10

Excellent

16 Mar 2026

Eudene

Definitely enjoyed my stay and all staff was pleasant. Shout out to the Starbucks staff because they kept us alive. lol. They need to consider the breakfast hours. We missed every morning.

Friends_and_family Friends

8/10

Excellent

16 Mar 2026

Luis

Good enough. No extra trash can in the room. Only trash can available was in the bathroom. Did not have turn in service the first day.

Business

8/10

Excellent

16 Mar 2026

Sarah

DJ was an amazing bartender. We loved hanging out there

2/10

Poor

15 Mar 2026

Justin

Very low end of quality in the area.. paid for corner suite. End up with basic double queen room. Which beds where no big then full size beds. De not recommend. Pool was nice though.

Friends_and_family Family

8/10

Excellent

14 Mar 2026

claude

Need coffee in lobby!!!coffee, coffee it’s cheap! It makes your guests happy while waiting for cabs!!

Business

6/10

Pleasant

13 Mar 2026

Biwu

The guest room is clean. A major issue is that there is a Desk, but NO chair. I just sit on bed to use laptop computer.

Self

4/10

Poor

13 Mar 2026

Olivia Gayle

There were roaches in the bathroom, we stayed for 3 days and room only got cleaned once and thats because I requested it even still the clean was bare minimum! Specifically searched for a hotel with breakfast included, get to the hotel they charge $27 each per guest to eat breakfast on top of no other parking you have to pay $60 a day for valet.

Family_with_children

6/10

Pleasant

12 Mar 2026

Elizabeth

Good location and decent price.

Self

4/10

Poor

12 Mar 2026

Melody

Where to begin? Got stuck in the elevator. By the time we left two out of the three elevators were not working. Don’t try calling the front desk they will never ever ever ever never ever. Did. I mention never ever answered the phone. If you are paying cash for the food and snacks there make sure you have the exact amount because they give you no change. When I say change, I don’t mean coins I mean dollars. Friend of mine only had a $20 bill wanted a Twix for $3.55 and she told her that she would not give her any change. It was extremely loud the whole time couldn’t sleep because of all of the noise. The upside the bed and the pillows were comfortable.

8/10

Excellent

11 Mar 2026

Raymond

We stay at this hotel often. Ok location, rooms are clean and well-maintained. On prem restaurant/bar can use a little more help.

Family_with_children

6/10

Pleasant

11 Mar 2026

David

yes

Self

8/10

Excellent

09 Mar 2026

Audeliz Angie

Great friendly staff

8/10

Excellent

09 Mar 2026

Rosa

Great location, air cond could have been colder, great restaurants, god water pressure

8/10

Excellent

08 Mar 2026

Audeliz Angie

Loved the indoor outdoor vibe.

8/10

Excellent

08 Mar 2026

Beverly

Clean room, large clean pool, nice location

Family_with_children

4/10

Poor

08 Mar 2026

assunta

While giving this hotel a rating of two star it has nothing to do with the property not being maintained or the hotel not being nice because it was. I mainly gave it 2 stars because I was blindsided from beginning to the end with fees that was hidden or not to my knowledge. The first thing I thought was very ridiculous. It had no parking area for customers that wanted to park their own vehicle. They strictly had valet which overnight parking, which if I'm getting a room I'm most likely going to be parked there. It was $60 for overnight

2/10

Poor

07 Mar 2026

Charlie

i got sick right before my stay and couldn't use it even tho I paid in full - when i reached out to cancel my stay the staff said they were going to charge me an extra night on top of what I already paid

Self

8/10

Excellent

06 Mar 2026

Katherine

Closet door was broken, but gorgeous property

Friends

8/10

Excellent

06 Mar 2026

Mary

Very nice hotel. We had issue with AC but maintenance fixed it within a few hours. Within walking distance to many restaurants. Would stay there again.

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

Quantrell

Nice

8/10

Excellent

04 Mar 2026

Nicole

Extremely understaffed

Self

8/10

Excellent

03 Mar 2026

Stephanie

The hotel cleaning staff and restaurant staff were amazing, the staff at the check-in desk were a bit unhelpful and slow moving which was really surprising. The rooms are \"ok\", and the hotel is a bit of a maze, but overall had a great experience.

Friends

10/10

Exceptional

03 Mar 2026

Allena

Loved this hotel & staff

Family_with_children

8/10

Excellent

02 Mar 2026

Josette

Housekeeping was not good at servicing the room when Requested or on their planned days of service. All other areas were acceptable.

6/10

Pleasant

02 Mar 2026

Alan

the place looks very nice from the outside to the lobby, but the rooms needs improvement. for the price it doesnt justify having a sink that clogs up, the bathroom door latch was missing, no fan in the bathroom, and internet being slow.

Friends_and_family Friends

2/10

Poor

02 Mar 2026

Cesar

Front desk staff was very rude.

10/10

Exceptional

02 Mar 2026

Robert

Yes great

8/10

Excellent

02 Mar 2026

Thomas

Hotel was small and cozy! Wasn’t the best but I still enjoyed it! Vallet was 60$ which in my opinion was the worst thing there!

Family

10/10

Exceptional

01 Mar 2026

Frank

Clean room and hotel and very helpful staff.

Self

6/10

Pleasant

01 Mar 2026

Jody

Expedia ISSUE: Nothing to do with Courtland. Staff was great!
Expedia market at this hotel is having chargers for electric vehicles. When I arrived late at night, I was informed that they did not.
Hotel graciously gave me complementary parking because of Expedia’s mistake!

Self

8/10

Excellent

27 Feb 2026

Macaiah

Everything was good. I just feel like 4pm is way too late of a checkout. Also I booked my room earlier and when someone who booked their room well after me was able to check in earlier due to an available room. I feel like that wasn't fair at all and I should've been able to receive notice that a room was available being that I booked way before them.

Friends

10/10

Exceptional

26 Feb 2026

Alisha

Clean room, the indoor pool was awesome and the atrium was beautiful. Friendly staff, no issues.

10/10

Exceptional

26 Feb 2026

Kenya

front seat was incredible. housekeeping was very kind, gave us fresh towels when we requested them.

8/10

Excellent

25 Feb 2026

Anthony

The stay was fantastic! My only issue was when I initially booked the room, the page said parking was included, but when I arrived there was a fee and valet parking only. Had to drive up a few blocks to find cheaper parking and haul my luggage.

Family_with_children

10/10

Exceptional

25 Feb 2026

Stephen

The staff was amazing. When we first arrived, Kissy at the front desk adjusted our room location and was super friendly. Kayla in the food court went above and beyond to accommodate my wife's dietary needs and she did it with an eager smile. The room was comfortable and clean. The building is older but they are working hard to restore it. I used the fitness center twice while there and the pool once. I would return.

Partner

4/10

Poor

25 Feb 2026

Brian

The value is low compared to what you pay (a lot of it being hidden fees or not disclosed until arrival).
AC problems throughout the week in the guest rooms with our group; issues at the restaurant (except for Natasha, who is Great). On my first night, a Monday, I waited at the restaurants bar for a basic Burger/Fries for an exact hour before leaving without ever receiving the food--excuse given to me was 'lack of staffing'. I noticed other tables ahead of me also hadn't been served.
We returned to the restaurant the remaining days to see if they could redeem, and other than Natasha, the restaurant needs coordination. @ $24++ for a Burger, $48++ for a mediocre steak, the value is not there; Lower your rates all around if you are not going to staff the joint.

Business

2/10

Poor

25 Feb 2026

Brian

I stayed 2 days and for 1 day the sink wouldn’t drain and the safe wouldn’t open. Not to mention they tryed to make me take 2 queens instead of the king I reserved because they wanted to save it for someone else, who obviously was more important then me in their eyes but I refused and they made it seem like I was being difficult

Self

6/10

Pleasant

24 Feb 2026

Mary

The room didn’t have a fridge! Every hotel I’ve been in has had a fridge. We needed one for water and leftovers. Very disappointing!

Friends

8/10

Excellent

24 Feb 2026

Lindy

The amenities don't stay open late enough for event attendees.

Self

10/10

Exceptional

24 Feb 2026

IRENA

clean room

Family_with_children

10/10

Exceptional

24 Feb 2026

Sean

Lovely staff. Locked box was locked before hand (not a deal breaker).

10/10

Exceptional

23 Feb 2026

TeArid

Everything

Family_with_children

2/10

Poor

23 Feb 2026

Falon

Will not hold the room you booked. I book a king bed room and when I arrived (hours before check in cutoff mind you) and they stated I should’ve “shown up earlier. Check in starts at 4pm and ends at 2am. I got there at 8pm. Once we got to the room it was absolutely appalling for we I paid. Out of date tv, smallest mini fridge that has basically falling apart. Valet will attempt to lie to you that you have to use valet parking if you’re staying there but that’s not true. Don’t let the pretty pictures of the hotel fool you, this was hands down the worst “upper class” hotel I’ve ever stayed at.

Partner