SureStay by Best Western Atlanta Northeast

United States , Atlanta - GA
Atlanta, 2822 Chamblee Tucker Road
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75 reviews shown

2/10

Poor

06 Dec 2024

Bikila

No stars

The 1st room they gave me there was a broken down cabinet outside the room. The TV could only get one channel .The tub was dirty in that room so I asked for a new room. The new room was just as bad. The floor was coming up. There was black mold on the walls. The tub filled with water when showering. It was one of the worst experiences staying in a hotel/motel.

Friends_and_family Family

2/10

Poor

23 Oct 2024

Germica

TERRIBLE!!!

6/10

Pleasant

06 Oct 2024

Chad

Place could use some renovation. Not as bad as Super 8 on Old Nat Pkwy in Atlanta near airport. Need better wifi, password did not work. Canlble TV reception could be better as well.

Self

2/10

Poor

20 Aug 2024

Michelle

I booked through expedia. This hotel have breakfast no food at all!!! It says it does online. The phone didn’t even have a cord. No phone. Sink leaked all night.
I called to complain they hung up on me. They pretend they can’t speak English. Which is a lie. Horrible Horrible stay. Do not support their business.

Leisure

2/10

Poor

11 Jul 2024

Daja

There was mold all in my bathroom which caused me to be extremely sick and have to be hospitalized

Business Self

6/10

Pleasant

14 Jun 2024

Sarath

Not great

It was mentioned in the hotel’s site there will be breakfast served mornings but there was none

Friends_and_family Friends

2/10

Poor

27 May 2024

Natasarea

Empty condom boxes in there before I came in no trash can toilet leaking phone not working just overall a mess!!

Leisure Self

8/10

Excellent

18 Apr 2024

Henry

Super 8 Wyndham Stay

Nice room and amenities if cared for properly. My room had one lamp, leather chair and toilet requiring repair.

Friends_and_family Family

2/10

Poor

11 Feb 2024

Verified traveler

Beware

First it took 4 tries to get a room with 2 beds, tv, fridge, microwave as the description stated and as we reserved months ago. Was not accessible as we needed, reeked of smoke despite being nonsmoking. Everything filthy from parking lot to railing to room. Used condoms in stairwell. Only 2 towels 1 washcloth despite reservations for 3 (ended up just being 2 of us luckily). Person in room next to us up talking and watching tv literally all night. Finally fell asleep at 7, 725 a hotel worker was pounding on the door yelling that they were police. Very first amenity listed in breakfast. At check-in were told it started at 7 am. However in the morning we were told there's no breakfast since covid. So that was 5 yrs ago they stopped serving breakfast, so why still listed? The advertised breakfast played into our decision to stay here. And how does 40 a night and 2 nights add up to 150? We could have stayed someplace actually comfortable for the cost. This was not a pleasant or cost-effective stay nor was it a good value. We were so drained we had to cut our activities short since we literally couldn't sleep.

Friends_and_family Family

4/10

Poor

08 Feb 2024

Obehi

I wanted to take a bath,tub was dirty. Motel next door felt like Mario van Peebles and Wesley snipes in New Jack City

2/10

Poor

02 Dec 2023

Kulaji Kalara Develigoda

We booked a non-smoking room but our room smelled like cigarette and whole night I was suffocating. Room lacks even basic cleanliness. Sheets had multiple cigarrette burns. Floor boards comes off and shower curtain is dirty. Room did not even have basic toiletries, only a soap and shampoo tube. No conditioner, no lotion, no hairdryer. Details they provided in expedia is very misleading. There was no microwave only a dusty fridge. Also in expedia, booking mentions it includes breakfast but when we go there, the person in reception said they don’t provide breakfasy anymore after covid. But still they are such crooks who don’t bother to mention it in Expedia. This place seems like a place where construction people stays, so not really suitabl for travelers. This is worst motel I have ever stayed. Avoid this place at all cost for your sake!

Leisure Family

8/10

Excellent

24 Oct 2023

Michael

Friends_and_family Family

2/10

Poor

05 May 2023

Khristian

BED BUGS INSIDE OF PILLOW CASE. Smeared ashes on the sheets. Microwave and fridge not even safe to use being sprayed and not wiped afterwards you see thick streaks of spray residue! To top it off there was not working water in the shower or sink. My room was changed to a “cleaner” room supposedly(my children were pissed and exhausted and tired to sleep in the car instead) after finally getting a little settled and dozing of, staff attempted to enter my room several times between 7am and check out time to address the previous night’s issue! (Basically being rude and trying to avoid a refund and me staying until check out they continued to disturb me 3hrs into my sleep when I was told I couldn’t speak with management until check out) I was told I was wrong there were never any bugs and I was so aggravated I MADE him follow me to the room and show him myself since I was sure it was clear they’d been there (never had bed bugs in my entire life) he also lies and says I was offered a refund the previous night, the lies and games was so frustrating I ended up just driving back 14hrs home refusing to ever stay in a hotel ever again!

Don’t go here RUN RUN RUN!!!

Business_and_leisure Family_with_children

2/10

Poor

17 Jan 2023

Zelotis

Stay at your own risk

The gentleman that checked us in was really nice and helpful the conditions of the hotel were quite ran down although they attempted to accommodate us the facility was not up to par the tile was coming off the floor and locks would not work

Business

2/10

Poor

01 Jan 2023

Hilary

Absolutely filthy room all together. Tub stopped up, faucets broken, plug ins that didn’t work, phone didn’t work to even all front desk, tv barely worked, floors waterlogged and smelled bad. On top of all of that we had drug dealers staying next door. Kept us up all night with traffic in and out. Very upset with what we got for $135 a night. Would never recommend it. Sketchy but worst of all they advertise it with outdated pictures and false reviews.

Leisure Family_with_children

2/10

Poor

03 Jun 2022

Porshia

Run down room, dirty and outdated. People partying all night outside of the doors. Had to ask for towels, the room floors had not been swept or mop at all there was trash on the floor. Prices was too high for this awful quality.

Business Family_with_children

2/10

Poor

11 Oct 2021

Dekreshia Charmayne

The man at the desk was friendly but the hotel was dirty with roaches

2/10

Poor

07 Oct 2021

Brian

Rude Indians

Rude, disrespectful, coniving, crooks, habitual liars!

Partner

6/10

Pleasant

12 Aug 2021

Verified traveler

Good for budget stay

Me Patel is courteous, helpful and pleasant. We have stayed here before and he is one of the reasons we come back. There are many hotels in the area in this price range and they are all similar. I have found none of them to be all that pleasant. I enjoyed a shower though I was worried the curtain rod would fall off the wall at any time. Hotels at this level have cut back on services and maintenance in hopes of surviving, a poor choice I feel. The WiFi was okay, 5gb down and 4 up. Plumbing fixtures worked. My daughter room had many inoperative lamps and no outlets to plug her chargers into by the bed. Beds were comfortable but covers worn and old. Sheets were clean and pillows adequate. The rooms were well cooled upon check in and the hvac worked without issue. I’ll be back again in a month or two. There are worse places to stay and Mr Patel is quick to address and serious issues.

Friends_and_family Family

6/10

Pleasant

06 Jul 2021

Leiha

No!

It has cockroaches and loud as hell. People all night

Self

2/10

Poor

18 Mar 2021

Verified traveler

Horrible experience. Room flooded. Very unclean hotel.

Business Friends

2/10

Poor

16 Mar 2021

Verified traveler

Worsee places in the world

It was dirrty the Room for clean properly the staff was used answer the phone and do anything to help they didn't care it was nothing but drug dealers and prostitutes throughout the night hang around outside our door

Partner

6/10

Pleasant

07 Mar 2021

Fred Alan

Pick another place!!

This place was not worth $10, much less what we paid...outlets hanging out the wall, non smoking room had cigarette smoke smell coming thru vents, burns in fridge, burns in bedding...broken kight hanging

Business

4/10

Poor

13 Apr 2020

Disapointting

Only 4 outlets in the bed/lounge area water ran from barely warm to too hot,floor had some kind of plastic coving that was not glued down they were only 2 ice machines one was broke the other one was empty, The only positive things were they price and a Rubbermaid in the tub to keep you from slipping in the tub and hurting yourself I do not think that I will stay at this one again

Self

8/10

Excellent

15 Feb 2020

Samuel

Only problem house keeping know on my door at about 9am check out is 11am I was still sleeping that's a no no..

Business Self

10/10

Exceptional

23 Jan 2020

timothy

this was my third stay at this hotel it's very clean bed comfortable and the staff was very nice

Friends_and_family Family

2/10

Poor

03 Jan 2020

Ansari

Sticky floor, broken tap, chocked bath tub and no napkins. very bad condition. It should not be called hotel.

4/10

Poor

29 Dec 2019

Gary

look for a better hotel,

very unpleasant stay, bathroom hardware broken in shower, High price for low quality !I now know why the parking lot was empty !

Partner

2/10

Poor

04 Dec 2019

Verified traveler

Not clean at all. The floors are as dirt as muddy ground after the rain. They must have not mopped the floor for the past year or even never mopped it at all. My white socks turned black after making the mistake of walking on the room floor. You can see the dust all over the places. The Indian guy into the reception was the kind of person of never smiled in 50 years or so. I asked him a few questions and he was like doing me a favor of answering me. Breakfast sucked. I can't believe those are in the hospitality business where there is not evidence of hospitality shown. Over my dead body, I would ever stay in a place like this again.

Friends_and_family Family

2/10

Poor

29 Nov 2019

Verified traveler

hair in tub ,no wifi pd extra and still horrible , breakfast was cereal and hunny buns

Friends_and_family Family

2/10

Poor

26 Aug 2019

Tyrone

Tub not clean and hard floor still dirty and desk and night stand still dirty and when I put tag don’t disute on door I’m surprise the manager try open my door they not knock door and they not respect my don’t dispute

Friends_and_family Friends

8/10

Excellent

31 Jul 2019

Chris

Pretty quiet place. They had a breakfast bar, but I only had some coffee.

2/10

Poor

28 Jul 2019

Tammie

BED BUGS / SMOKE

SMELLED LIKE SMOKE AND HAD BED BUGS VERY DIRTY WENT TO SEVERAL ROOMS ALL SMELLED LIKE SMOKE HAD TO CANCEL ALL BOOKING OF OUR 6 ROOMS ONES WHO STAYED GOT BITTEN UP BY BED BUGS AND SICK

10/10

Exceptional

27 Jul 2019

Deirdre

Housekeeping was good

2/10

Poor

08 Apr 2019

David

Risky at Best

People hanging out on the balconies until 4 am...

One individual knocked on the door 3 times between 5 am and 6am....complained about lack of security and was advised to call the police...which is a waste of law enforcement resources. Showed the person what he was going to be shot with if he tried to enter on the fourth and final knock...that was that.

2/10

Poor

16 Jan 2019

Verified traveler

Enjoy the dead bug cemetery on the floor in the corner of each room with the wafting smell of something illicit coming through the vents from the room below. Top it off with unswept floors, dirty vanities and towels that are washed but strangely still have curly hairs all over them, and your stay will leave you leaving your socks on at all times and checking your bags for bedbugs when you race away from this property.

Business Self

4/10

Poor

01 Dec 2018

Verified traveler

Meh

Check in was fairly quick and easy. Though the clerk was not particularly friendly he wasn’t rude either. The location was a little sketchy, back in a corner off the road with Motel 6 right beside it. Lights on the building were flickering or burnt out. A cop was patrolling the two hotel lots. The room was spacious and I liked the laminate floors. Not super clean. There were crumbs on the floor and some on the bed. The walls were paper thin and you could hear everything. Drunk people in the middle of the night and loud staff in the morning.

2/10

Poor

10 Nov 2018

wilma

The bathroom was filthy the tub looked like it hadn't been cleaned in a month. There was strange looking bugs crawling around

8/10

Excellent

10 Nov 2018

Tim

Great location and availability for my travels. I will be staying here in the future.

2/10

Poor

08 Sep 2018

Russell

Do not send AARP here

The room was damp, my first room smelt like urine and mildewy because of the dampness the room they moved us to was damp and it had roaches it is a franchise but a poor representative of the super 8 chain

2/10

Poor

05 Sep 2018

Anita

Disgusted!

I recently stayed at this hotel 8/30-9/4/18 for a mini vacation. Upon arriving the from desk person did not know how to work the system and it was very time consuming checking in. Throughout my visit there were loud music and people arguing in the parking lot. The room had a musty smell. I bought a candle trying to improve the smell but it didn't work. The room/ bathroom needs a serious upgrade. No matter how hard they cleaned and I went out and bought cleaning supplies myself the stains in the tub and bathroom floor would not come out. Oh, and did I mention that the bedspread had cigarette holes in it and pillows where stained and flat. Worst hotel stay ever! Never will I stay at another Super 8!

2/10

Poor

03 Sep 2018

Verified traveler

The hotel was uncomfortable and smelled like urine and we killed a large waterbug,a.small snake in our room as sin as sunrise we left. I would nt recommend this hotel to anyone unless they're looking for drugs and prostitutes smdh had to find another hotel to finish my stay there and it was very busy this weekend.

8/10

Excellent

24 Aug 2018

Cyrus

The location was easy to find and the room was spacious. The front desk was not the friendliest, but my stay overall was good.

4/10

Poor

19 Aug 2018

Verified traveler

Room and bathroom were not clean.
There was no microwave, refrigerator or iron.

6/10

Pleasant

17 Aug 2018

Roger

Staff was great! very outdated though first time staying at a Super 8 and lights in bathroom and vanity took forever to turn on

10/10

Exceptional

31 Jul 2018

Verified traveler

The only thing I didn’t like was the air conditioning was not working properly. The first night was good but the other nights was warm and air was on 65

2/10

Poor

23 Jul 2018

James

the room had odor of urine,

2/10

Poor

27 May 2018

Rene

Stay way

This hotel is nasty not clean at all. They send me to 2 different rooms and the where all dirty and haven’t been cleaned

6/10

Pleasant

14 Nov 2017

Verified traveler

Convenient location, nice staff, poor internet

The room was fine and the staff was nice. The internet connectivity was poor and the breakfast was lacking.

2/10

Poor

24 Oct 2017

Zak

Could not have paid for worse.

We were trying to stay for a weekend spartan race. The room was so discussing we did not stay for more then 20 min. I lost 200 $ on this room but I would not want to catch what ever was in that room. There were cigarette burns on everything. The ceiling in the bathroom was falling down. There were dead cockroaches in three different spots. The entire hotel had a very disgusting smell of sewage. When we confronted the front desk manager about our disgusting room he gave us the opportunity to look at three different rooms. Unfortunately all four of the rooms had the same atmosphere a bad smell burns on all the blankets even going down to the streets. Over all disgustingly disappointed and I will never even get the opportunity to stay at the super eight again.

Family

10/10

Exceptional

16 Sep 2017

Khisa

One night wonder

I had to stay unexpectedly for one night. I arrived late & my room was clean and ready for my tired body. Bed was comfortable, my room was clean & ample. Waffle house in the adjacent parking lot was perfect as I arrived late & was starving.

2/10

Poor

16 Sep 2017

Jamie

Crack House

Dirty, gangs, hookers and junkies running around. Door to room wouldn't lock and had to sleep with no lock the first night with meth heads knocking on the door. Had to threaten to put a pad lock on the door before it was ever fixed. We evacuated there durning Irma, 3 different pizza places will not deliver there after dark because it's too dangerous. Wyndham Properties did compensate us for our trouble there.

2/10

Poor

17 Jun 2017

Peter

terrible people to stay

tv remote not working; change a room and hair dryer not working and two light not working;wifi not working for a while and the front desk not too happy to give the password when asked and give me a 1800 number to call and it came back later. room smelled.Too noisy near the door and a lot of people hanging outside.When complaint to the front desk and the host said people need to talk and hangout.Not a good experience at all

2/10

Poor

03 Jun 2017

Verified traveler

Unfriendly staff, crappy rooms. You can hear the leakage of the water pipes!

2/10

Poor

18 Apr 2017

Verified traveler

horrible rude staff

The staff here is the worst I have ever encountered, and I travel all the time for business. The front desk person was very confrontational for no reason. They tried to force me out of the room before checkout and started knocking at 9 am to try to get me out. I was very offended so I finally opened the door and asked them to stop knocking because they had knocked over 10 times and the man said "So I can do whatever I want." So rude. very unpleasant and made me feel very uncomfortable, don't stay here.

6/10

Pleasant

17 Mar 2017

Verified traveler

It was everything that I expected from a Super8. I didn't expect much. I pretty much got what I paid for. I was looking for an inexpensive room near to an appointment and that is what I got.

6/10

Pleasant

17 Jul 2016

Verified traveler

I felt it was overpriced but they did have last minute availability when my other reservation was cancelled due to overbooking

Family

2/10

Poor

15 Jul 2016

Verified traveler

stayed out of desperation

stayed here because everything else was booked for miles due to several large events. I was not excited about the stay beforehand and even less so after. there were still dirty hand towels on the rack from a previous guest. other clientele were not the most upstanding besides the other very obviously displeased business travelers. Staff was friendly enough but that hardly makes up for the room conditions. will not be returning and certainly would not bring my family.

2/10

Poor

15 Jul 2016

Theophilus

Run off the mill hotel

That hotel was the worst hotel i ever have lodged in America. The so called non smoking room stinks like cigarettes stubs. The carpet on the floor is very dirty and there is a big hole in the ceiling above the bath tub. In the morning, there was no breakfast as advertised. This hotel is just this bad.

Family

4/10

Poor

13 Jun 2016

Lee

OK for a pinch.

Small parking lot shared with adjoin Motel 6. Room was dim with poor lighting.

2/10

Poor

03 Jun 2016

Kevin

Simply Terrible

Besides the room looking like a scene from drug cartel movie, I asked the desk assistant can I use an iron, he literally snapped out on me asking for a $10 deposit.. Smh my shirt was lil wrinkled for my interview.. Thanks Super 8

6/10

Pleasant

31 May 2016

Hamilton

Much Better Than Expected

it was good, much better than expected.

Family

6/10

Pleasant

30 May 2016

Demetrius

There was a hole in the bathroom. The toilet leaked. I could have gotten more for a cheaper room.

Family

4/10

Poor

11 May 2016

Verified traveler

Rude staff

Worst service and hospitality I've ever experienced in my life, by far. Extremely rude staff. No extra pillows, blankets, very rude. Specifically told me never book using hotels.com and that is no joke

Family

6/10

Pleasant

05 May 2016

Greg E.

Crew there working Much better price than other hotels in the area

8/10

Excellent

17 Oct 2015

Verified traveler

Hotel was okay. We only stayed one night. It was quite adequate for me and my family.

4/10

Poor

23 Aug 2015

Verified traveler

Super 8 ball

This isn't a place you or I would stay while vacationing. The room seemed clean enough, but the hotel exterior looks fairly shoddy. I don't know what the light switch does, but I eventually found a lamp that worked. I didn't mind the pimps and Lolita's (some people might). Paid way too much, as I booked over the phone.

4/10

Poor

16 Aug 2015

Verified traveler

Traveling through...won't stay again

Traveling through and stayed one night...would find another hotel mext time going this route.

Partner

2/10

Poor

07 Jul 2015

Verified traveler

Low-end but everything was clean and worked

I was job transitioning and needed to be in Atlanta for a week for interviews and house hunting. Due to that, I was on a budget and decided I really only needed a bed and shower and refrigerator. The hotel is older and adjacent in parking to the Motel 6 beside it. It's not in the greatest neighborhood. That being said, I never felt in danger or anything, and the room was clean and somewhat spacious. King bed, sofa (pulled into bed but didn't use it), desk (which I used everyday), plenty of drawer space, TV worked fine, and I used the fridge and microwave. Large counterspace and the shower was hot. No luxury, just basics. And I had my small dog too, which was never a problem with the hotel. Definitely don't recommend if you are on vacation and want a mid-level or higher kind of experience, but I went in knowing I what I was paying for.

2/10

Poor

13 May 2015

Nathan

Will not be staying here again

Dirty rooms, rude staff, stained sheets, frayed wires for the lights, and 30+ minute check-in times were all part of my time staying here. I would not recommend this hotel to anyone.

2/10

Poor

02 May 2015

Jonathan

Do not stay here

The rooms are filthy and smell worse than they look... I left 10 minutes after check-in. Lost what I paid for the room be probably saved a lot of exterminator fees...yuk

2/10

Poor

24 Mar 2015

Verified traveler

Horrible, Never again!!!

I actually checked out two days prior to my check out date. I only stayed one day and that is because I had no choice. I lost money and it will never happen again.

2/10

Poor

04 Mar 2015

Gus

A very noise place, will never stay at it again

I was scary, there was a lot of people moving arond all night long, not nice neiborhood,

4/10

Poor

08 Jan 2015

Verified traveler

the only good thing was the price!

You are paying for what you are getting.....a cheap nights stay. The greeting was less than friendly as I had to be Buzzed in. The clerk did provide a room in the location requested. The mattress cover was wadded up under the pad. sheets had cigarette burns through them in multiple locations. I also enjoyed reading the morning news through the thread bared sheets. the pillows had now covers. of course, my neighbors did not cooperate in providing a sleep filled night. Yelling, screaming and tv kept you up moist of the night.

8/10

Excellent

03 Apr 2014

Robert

One night stay - ONLY

I was looking for a low cost hotel for one night close to FEMA. This fit my budget well and offered a Free Cont Breakfast. Huddle House backed up to property and "K" gas station across the street. Room had a small microwave and ref. Bed slept well. Nice flat screen TV.