Embassy Suites by Hilton Atlanta Midtown

United States , Atlanta - GA
Atlanta, 290 17th Street NW
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100 reviews shown

8/10

Excellent

09 May 2026

Michel

Love location very convenient to city and other amenities downtown.

Family_with_children

6/10

Pleasant

08 May 2026

Frederick

Room was ok. The refrigerator in our room had a horrible smell coming from it. Reported it to staff no one ever came to see about it. Luckily we only stayed for one night.

Family_with_children

10/10

Exceptional

05 May 2026

Travis

Staff was very professional. The food and bar was amazing.

Friends

10/10

Exceptional

03 May 2026

Ameyaw

Always available to help

Self

2/10

Poor

02 May 2026

Michael

Do not recommend. Horrible service & hotel condition

Family_with_children

2/10

Poor

02 May 2026

Gabrielle

This hotel gave our rooms away! They over booked and didnt even have the thought to call and inform me of the situation. We drove all the way theee only to find out we had no where to lay our heads for the night. What really makes matters worse is I actually called to let them know we would arrive a few minutes after check in!! I was very disappointed in their service and disregard for my time.

Family

6/10

Pleasant

02 May 2026

Lendsay

Yes

Family_with_children

8/10

Excellent

02 May 2026

Sonia

The room was decent. There was a little mildew in the shower in certain spots but overall clean. That was the only issue. Breakfast was amazing and the spread was excellent. Otherwise we enjoyed our stay and the staff was super helpful amd super friendly. I would definitely stay there my next visit out.

Friends

8/10

Excellent

30 Apr 2026

Michelle

Our stay at Embassy Suites started off with a bump in the road. After traveling for hours, we were told that the room type we reserved was not available. Our choice was to drive to a neighboring hotel which had the room or separate our family into two separate rooms. We chose to take the separate rooms and figured our issue would be resolved the next morning. Unfortunately, we were told that the room was still NOT available. We were instructed to call Expedia. This was aggravating and time consuming. Eventually, the manager of the Embassy Suites did provide us the room we reserved for the next two nights. The Breakfast Bar and the Happy Hour were excellent. The woman making the omelettes was impressive. Not only did the omelettes taste delicious she made them quickly. Embassy Suites (Midtown) has a friendly staff which made our stay pleasurable.

Family_with_children

10/10

Exceptional

21 Apr 2026

James

I love this place and the breakfast was good

Family_with_children

4/10

Poor

20 Apr 2026

Precious

I called ahead of time and specifically booked the room especially for the indoor amenities and the pool was closed, maintenance never followed up with me or reopened the pool and my kids were upset. Breakfast was cold and we waited 45 minutes for items to be refilled and there were no clean tables to sit at. The wall was thin and I heard my neighbors all night. I haven’t encountered a problem like this at other Hilton’s as a honors member before.

Family_with_children

4/10

Poor

20 Apr 2026

Tracy

The property was lovely, however, neither TV worked and the engineer only fixed one TV before leaving. After calling the front desk and getting no answer, we went to front desk and changed rooms. The room was never cleaned during our two night stay, and the lobby on Sunday morning was dirty.

6/10

Pleasant

20 Apr 2026

Sparkle

I recently stayed at this Embassy property this past weekend, and as someone who truly enjoys Embassy Suites, I was excited going into this stay.

They were able to accommodate an early check-in, which I really appreciated and it started things off on a positive note. Ms. Anita at the front desk was absolutely amazing and welcomed us with true southern hospitality. She really set the tone for the beginning of our trip.

We were given a nice corner room, which I was initially pleased with. However, when I approached the room, the door was not fully shut. At first, I assumed housekeeping didn’t close it properly, but I later realized the door does not close on its own and has to be pulled firmly to latch, which was concerning.

The room was very spacious, but there were a few issues. The loveseat was visibly dirty and not inviting to sit on. The bathroom door was also broken and would not stay closed, which made it uncomfortable when in use.

Breakfast was good, but the stations were not consistently maintained. The coffee area in particular was messy, with trash present and items not fully stocked.

Overall, I still had a good trip. The location was great, and with some attention to cleanliness and maintenance, this property could meet the standard I expect from Embassy Suites. I would consider staying here again.

Friends

10/10

Exceptional

19 Apr 2026

Shantel

Hotel room was amazing , everything was as expected , bed was so comfortable we enjoyed our stay

Partner

4/10

Poor

18 Apr 2026

Rachel Tyson-

The entry to check into the hotel was cumbersome. No place to park while you complete check in and get keys. The garage door only opens with a hotel key. Just a backwards situation. Parking is not optional. Add $80 to your total bill. My room door wouldn't lock. I tried to call maintenance to get help and no one answered the front desk. I had to leave my room unlocked and physically go down to the lobby to report the door. Front desk staff were rude, dismissive and inattentive. As a Hilton Honors member, I should have received my complimentary water at check in. I had to request it next day and still had trouble getting it then. Overall horrible experience. I wanted so badly to like It.

Family

8/10

Excellent

17 Apr 2026

Whitney

The parking should be included in thr stay that 37.50 was not needed i bought a 300 room they never told me either

Family

10/10

Exceptional

14 Apr 2026

Latrice

Nice hotel

Family_with_children

6/10

Pleasant

14 Apr 2026

Niola

Breakfast is nasty and service is horrible. I saw an employee snatch a plate from a guest all because ahe wanted to take it to her room. Its very basic. No balconies and no early checkin. Save money stay somewhere else. Also i was suppost to pay 265 they overcharged my card.by over 40 dollars now i have to call them. Staff rude

2/10

Poor

13 Apr 2026

Lyneisha

Didn’t have a remote for my whole stay..no overnight staffing just horrible

Family_with_children

8/10

Excellent

12 Apr 2026

Swanetta

Food needed to be replenished. Wasn’t enough food available.

Family_with_children

6/10

Pleasant

08 Apr 2026

JaRee

While the stay was pleasant, breakfast seemed to be an issue in terms of not being enough food, plates, condiments and utensils. The front desk was very helpful, overall it was a good stay.

Friends_and_family Family

2/10

Poor

06 Apr 2026

SHERONDE

The TVs didn’t work ,and the room lights didn’t work .

Family

10/10

Exceptional

06 Apr 2026

Chelyssa

This was my first time staying at The Embassy & I will definitely be returning. The safe & amenities were excellent. The breakfast was 10/10.

Partner

2/10

Poor

02 Apr 2026

Latoya

No what o expected for the price..

Family_with_children

8/10

Excellent

02 Apr 2026

Roger T

Service Staff was amazing. The room was clean, several walls have damage and the tub had gross mildew.

Family_with_children

10/10

Exceptional

01 Apr 2026

Vihangkumar

Good

10/10

Exceptional

30 Mar 2026

Jasmine

Fresh breakfast menu and friendly staff.

4/10

Poor

29 Mar 2026

Joenel

Rooms need to be renovated.

Friends

8/10

Excellent

25 Mar 2026

Katina

Our rooms was not ready when we arrived after check in time. The Staff was friendly but obviously overworked. Only one attendant was available to check-in 12 guests in line, plus rooms were not cleaned by 4pm check in. Parking was $25 every time you exited. Patience required.

6/10

Pleasant

25 Mar 2026

Apparently my check in date fell on the same day they had a fully booked hotel checking out. I tried checking in at 4 pm, but they couldn’t accommodate me, the lady at the desk took my number and said she would call me when available. I went shopping for a bit and decided to get myself something to eat. I had been in class all day, at 7 pm, I was ready to relax. I hadn’t heard from staff but decided to go anyway. When I arrived, people ahead of me were getting room keys and heading up. I was a little miffed by this as I had been out killing time…the woman who checked me in was very helpful, everyone was working very hard to accommodate us and I understood there are breakdowns in communication. When I got ready to shower, there were no towels, I tried to use the room phone but it was dead, so I go back downstairs. Towels were delivered to my room. Oh, I forgot, the elevator up button was not working, that took some conversation with other guests to figure out. Anyway, the room was way more than I needed, and I got a good nights rest. Was thankful for the night breakfast and cooked to order omelet. The breakfast area was well stocked and clean, coffee was good. All in all, the hotel and staff were very nice. A few hiccups but it turned out good in the end. Thank you!

Self

10/10

Exceptional

22 Mar 2026

arturo

Good staff and good spot to walk around in

Family

10/10

Exceptional

22 Mar 2026

Kimberly

Clean room, great location with many food options, safe atmosphere, and the breakfast was amazing!

Friends_and_family Family

8/10

Excellent

17 Mar 2026

Patriece

You might have a wait checking in. Other than that our stay was pretty good.

2/10

Poor

16 Mar 2026

Theresa

N/A

Self

10/10

Exceptional

15 Mar 2026

Felecia

Parking is too expensive. Staff is amazing.

Partner

4/10

Poor

08 Mar 2026

Frans

Elevator broken, hair in bathroom, milk expired at breakfast, smelled like pot, room was never turned down, happy hour had no beer

Family_with_children

10/10

Exceptional

05 Mar 2026

Lakeema

I love this property. This day was amazing.

Self

6/10

Pleasant

03 Mar 2026

Dianna

The shower handle was broken and missing the backing that holds it on the glass door. It was just sitting in the hole and came completely off when I went to get in the shower. Notified the front but no one came to fix it. The white sheer curtain to the window was full of holes/ripped, and had brown stains all over it. The couch also had many stains on it, the walls were dirty and needed cleaning. Whoever was in charge of cleaning that room did a horrible job and should have noticed all of the things mentioned that needed repair and reported to management. I notified the front and showed them all the videos and pictures of the things wrong with the room and all they did was say sorry, did not try to rectify the issues. For $250 a night, I should have been offered some kind of refund or points towards future stays.

Partner

10/10

Exceptional

01 Mar 2026

Jessica

Everything was perfect! I just wish the pool was warmer.

Family_with_children

8/10

Excellent

01 Mar 2026

Rochelle

Room was clean and comfortable. Check in was a little confusing but smooth once the kinks were worked out. Great location, we definitely will stay again.

10/10

Exceptional

25 Feb 2026

Miles

Mixed up our room for the first night (fixed it for following nights.) clean and nice, walkable area. Great dual room living room sleeper option.

Family_with_children

2/10

Poor

17 Feb 2026

monique

booked a two queen bed suite. we arrived to the hotel waited an hour

6/10

Pleasant

16 Feb 2026

Torrance

Customer service needs to be better

Partner

10/10

Exceptional

14 Feb 2026

Theron

Close proximity to restaurants and shopping.

Leisure Family

6/10

Pleasant

09 Feb 2026

david

Room had some broken drawers, and broken bathroom fixtures, also no hot water in shower. Had to get TV fixed to watch.

Partner

10/10

Exceptional

01 Feb 2026

Darien

Nice breakfast and staff

10/10

Exceptional

29 Jan 2026

Benjamin

Breakfast was great!

Business Self

10/10

Exceptional

25 Jan 2026

Jeffrey

Everything is great

Business_and_leisure Family_with_children

10/10

Exceptional

19 Jan 2026

Janelle

We enjoyed the size of our room, the hotel is clean, and the front desk/guest services were amazingly friendly and accommodating regardless of who was there at any given time. The location of the hotel is also a huge perk. It’s so close to just about anything you need. We did have to request linens for the pull out (would be nice if they were in the closet already), and we had to request hand soap for some reason, but the were very quick to accommodate our requests. I also had to complain about the noise upstairs, but they did not hesitate to send someone upstairs at 12:30am and they were also very willing to change my room the next day (didn’t end up needing to because the people above me checked out that morning). All in all- a positive stay!

Leisure Family_with_children

10/10

Exceptional

16 Jan 2026

Amy

Excellent customer service

10/10

Exceptional

12 Jan 2026

Aaron

It was wonderful but didn’t not agree with paying for a security deposit a day

6/10

Pleasant

12 Jan 2026

MARCUS

The staff and building itself was beautiful. The upkeep of the building needs improvement immediately. The floors in the dining, pool, pool restrooms and guest rooms were gross to walk on. They feel and look sticky and piled up accumulation of products. The pool was white cloudy and hair all inside top and bottom, that i couldn't even bring myself to go in oas my ankles. Lastly the gym was wet as well as the machines whick was sticky but I had no choice I need to workout daily. The breakfast attendant was very helpful and sweet. The breakfast food to order lady was so sweet to everyone and greeted all in a loving way. Aja front desk was so sweet and we joined hilton rewards because of her. I would go back and bring my family but I do wish the housekeeping team can help maintain that beautiful structure.

Leisure Family_with_children

10/10

Exceptional

12 Jan 2026

Monilola

Booked a room here for a last-minute stay. Great experience overall. After having an issue with my first room, I was upgraded to a suite. The property was clean and modern and I enjoyed the included breakfast. Located in Atlantic Station, a walkable area.

Leisure Self

8/10

Excellent

11 Jan 2026

Karen

Beautiful Hotel —room was immaculate and all employees super nice & helpful. We will be back Hilton. Well done.

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

Jennine

Jada and Aja at the front desk were womderful. They made sure we felt welcome and comfortable at all times. Thank you.

6/10

Pleasant

04 Jan 2026

Amy

Beds were not very comfortable. Sheets were scratchy and stiff.

Partner

8/10

Excellent

04 Jan 2026

Maurianna

Everything was great! I will be back to visit again

Leisure Friends

10/10

Exceptional

03 Jan 2026

Jennine

Everything was excellent. Especially the staff and the happy hour. Asia at the front desk was perfect and so nice welcoming us.

Business_and_leisure Pet

10/10

Exceptional

03 Jan 2026

Jennine

The happy hour has the most amazing bar staff. In particular Ryan was so sweet. We learned that in addition to working there she was also a student. She, along with Asia had a positive attitude and friendly smiles. Great place to bring in the New Year. The ranch dip is also top tier with fresh veggies and a nice selection of food on the menu with great drinks and good people.

Business_and_leisure Pet

10/10

Exceptional

03 Jan 2026

Jennine

Asia at the front desk was a sweetheart and was so personable. She welcomed us to Atlanta and also was a concierge in where to go around the city. Beautiful experience. Christian was friendly and we saw him greet all the guests during the happy hour reception. We were thankful for their consideration during our stay.

Business_and_leisure Pet

10/10

Exceptional

03 Jan 2026

Jennine

Great breakfast but even better was the friendly and thoughtful staff. Asia at the front desk was a pleasure. She remembered our names and was so helpful getting us settled in. We will definitely continue coming back here to stay.

Business_and_leisure Pet

8/10

Excellent

03 Jan 2026

La-Toya

good stay

Friends

8/10

Excellent

02 Jan 2026

Carlette

The hotel is nice and pretty clean.

10/10

Exceptional

02 Jan 2026

James

Nice room. Nice area. Great service

10/10

Exceptional

30 Dec 2025

Shanae

Breakfast menu was not every many buffet options

Self

10/10

Exceptional

28 Dec 2025

Simone

Food was good. Wish there was a bit more of a selection

Partner

10/10

Exceptional

26 Dec 2025

Xavier

Excellent staff and absolutely amazing food!

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Joel

Room was clean and spacious, as was the lobby. Breakfast was excellent and staff was all very kind. Very happy with the stay.

Leisure Partner

10/10

Exceptional

21 Dec 2025

Henry

Stayed for one night. Mins from Atlantic station nice area

Leisure Family

10/10

Exceptional

16 Dec 2025

Carlos

Everything was great except the beds and bedding were not very comfortable.

Partner

8/10

Excellent

14 Dec 2025

Suzanne

Clean and spacious, had everything we needed close to USATF Masters National 5K Championship event.

10/10

Exceptional

12 Dec 2025

Jeffrey

Great breakfast. The chef was awesome.

10/10

Exceptional

05 Dec 2025

Candra

Everything was great except for the toilet in our Suite moving and making a loud thud on the ground Everytime we used it!!😕😞 Other than that it was a awesome stay

Leisure Partner

6/10

Pleasant

04 Dec 2025

Edwin

When we arrived, the sliding bathroom door was off its track and almost fell on my 10-year-old daughter. I let them know because I don't think anyone reported it to be repaired in time. My wife and I fixed it ourselves, and it took us about 10 minutes to do so, and I don't know why it wasn't repaired on time. Another issue is parking; nobody tells us anything about the cost. Normally, when you rent a room in a hotel, parking is free, but they charged me $120 for 3 nights. It's not only a rip-off but also ridiculously expensive.

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

sari

Clean room and facilities.

10/10

Exceptional

01 Dec 2025

Marlene

Modern, clean, great service and great location!

Business_and_leisure Family

8/10

Excellent

23 Nov 2025

Erika

Embassy is always our go-to for accommodations, and this was our first time visiting this particular location. Check-in was easy, and we arrived during the manager’s reception. We have noticed over time that the reception seems to have been scaled down compared to previous stays, and when we arrived around 5:30 there weren’t many plates available.

The lobby was clean and welcoming, and the receptionist was standard. Our room appeared clean overall, but we did notice a few maintenance issues: a broken handle on one of the shower doors, the shampoo container had fallen off the wall, and the refrigerator was so cold that it froze our items overnight. Thankfully, that wasn’t a major inconvenience since it was only a one-night stay.

At breakfast the next morning, there were also no plates available when we arrived. On a positive note, the older lady from Orlando, Florida working the omelette station was very friendly and provided great service.

Overall, it wasn’t a bad experience. We may stay again, especially for a short stay, but a few updates and improvements could make the visit even better.

Leisure Partner

6/10

Pleasant

23 Nov 2025

Tameka

The only complaint was that the AC didn’t work at night. The room was hot.

Leisure Partner

10/10

Exceptional

22 Nov 2025

Torrance

Courteous staff, clean room

Friends_and_family Friends

8/10

Excellent

18 Nov 2025

Jacqueline

The room was very nice and clean and the breakfast are just great, and the staff is nice.

Leisure Family

10/10

Exceptional

18 Nov 2025

Greyshmarie

Everything was great, the breakfast and the service, thank you!

8/10

Excellent

18 Nov 2025

Vanessa

Nice hotel but noisy and thin walls

Leisure Partner

2/10

Poor

15 Nov 2025

Craig

Breakfast items offered were cheap and rubbery. Room was not clean when we arrived, toilet clogged and full of poop. New room had dirty upholstry and tearing wallpaper.

Staff was very friendly and attempted to fix issues as best they could. Very good team members, shoddy place. Maybe this was a nice place, 7 years ago. Needs an upgrade badly.

Partner

10/10

Exceptional

15 Nov 2025

James

Wonderful accommodations. The staff were awesome. Clean rooms, immaculate and comfortable. Great location in Atlantic Station

Partner

8/10

Excellent

13 Nov 2025

Ayana

The parking deck wasn’t terrible and it was super close to Atlantic station. The rooms could have been brighter the lighting was terrible. The staff were amazing

Business_and_leisure Self

6/10

Pleasant

12 Nov 2025

JaTonna

The staff was courteous. Curtains in the room was broken. Some of the light fixtures did not work, so the room was not as bright as it could be. Both beds were comfortable. Sleeping sofa was very thin, uncomfortable. Extra bedding was not in the closet, so we had to ask the front desk. Continental breakfast was great. Overall average.

Leisure Family

6/10

Pleasant

10 Nov 2025

Kresha

The breakfast was good to be a hotel, the rooms were decent far as cleanliness. The facility itself could use some maintenance care. My room was switched 3 times due to non functional reasons. Example heat and toliet to name a few. Staff was accommodating but not accommodating enough. 3 hours without a functioning room i feel like my stay should had been pro rated.

Business_and_leisure Friends

10/10

Exceptional

06 Nov 2025

Didrick

Amenities

Business

2/10

Poor

05 Nov 2025

Jonathan

Our hotel room was disgusting. There was feces on the bathroom wall, hair on the clean towels, stains on the sofa and dirty bed linens. Our mini fridge was wedged into a cabinet and not plugged in. We asked to have it plugged in and instead of plugging it in, staff shoved the cord behind it. (We couldn’t access the back to plug it in ourselves) We spoke with staff multiple times of the issues. We were told the room would be cleaned but it never was. We were told management would be notified but we never heard anything back.

Leisure Family

10/10

Exceptional

04 Nov 2025

Stan

The room was clean. The staff was exceptionally kind and helpful.

10/10

Exceptional

04 Nov 2025

Ronice

Check in was amazing!! Mr. Lawrence at the front desk was AMAZING!!!

Leisure Family

10/10

Exceptional

04 Nov 2025

Cleopatra

The staff was very friendly, the rooms were as expected and overall great experience.

Leisure Family

6/10

Pleasant

04 Nov 2025

Cameron Antwan

My room was not ready at check-in time. Besides that, everything was fine.

Leisure Family

10/10

Exceptional

03 Nov 2025

Harry

Amazingly friendly staff, especially those who made omelettes every morning. Also those behind the bar at happy hour!

6/10

Pleasant

30 Oct 2025

Brian

check-in process was a bit crazy as the key pad for the garage didn't work so i was charged to park to check-in as well as the daily rate.

10/10

Exceptional

30 Oct 2025

Oscar

Excellent personnel in all departmaents:
Front desk, housekeeping, bar, restaurant, all arounr!!!

Leisure Family

10/10

Exceptional

28 Oct 2025

Bartholomew

Very convienant to local shopping, movie theatre, and restuarants.

6/10

Pleasant

24 Oct 2025

Tiffany

Unfortunately the tv in the living room didn’t work right off hand, when we got it on the screen was dark with no volume. The shower was great but the toilet didn’t have enough water in it and we had to keep adding after each flush.

8/10

Excellent

22 Oct 2025

Tammy

Staff members Precious and Star went above and beyond to help make my stay nice during their property management change

Leisure Family

8/10

Excellent

20 Oct 2025

Joy

Great location! New hotel in the center of Atlanta | Tasty Breakfast | Amenities such as pool, workout, bar, restaurant

Only thing I would change is add more sofa seating in the common area.

Friends_and_family Family