Name: Wyndham Atlanta Buckhead Hotel & Conference Center
Address: 3405 Lenox Rd NE, Atlanta, 30326, US

4/10

Poor

12 Jul 2026

Chris

The AC couldn’t cool the room. It ran the whole time and never got below 74. The entire 8th floor was warm and muggy. The room was worn out and stains on the ceiling. Very uncomfortable night. Valet guys were the only good thing about the hotel. They were very prompt and friendly.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

DONNELL

Great hotel!!

8/10

Excellent

11 Jul 2026

Mykah

Parking charges

10/10

Exceptional

11 Jul 2026

Jacob

Great stay. Close to everything.

4/10

Poor

11 Jul 2026

taylor

Not a bad experience but overall I didn’t enjoy my stay and wouldn’t book again. The tv in the room didn’t work, multiple lights in the room didn’t work, the curtains were stained, ac/heat wasn’t easily adjustable, and there was no water available during my stay. I stayed for one night and couldn’t wait to leave.

Family

10/10

Exceptional

10 Jul 2026

Jason

Parking sucks. To expensive. For an old hotel is was nice rooms

Family_with_children

10/10

Exceptional

10 Jul 2026

Mike

My go to place in Lenox, a plus with the mall across the street

Self

6/10

Pleasant

10 Jul 2026

Matthew

Disappointed about valet parking only and no microwave or refrigerator in the room

Partner

10/10

Exceptional

10 Jul 2026

Nilesh

We didn’t have any breakfast included in our package. Also the water bottle provided were quite small. The staff were friendly and the amenities are decent.

8/10

Excellent

08 Jul 2026

Christopher

Overall a clean and nice stay, sort of an old school conference center and amenities. Could use a remodel and update, outdoor pool area was poorly maintained.

Self

8/10

Excellent

07 Jul 2026

Bryoni

Staff was great, everyone was friendly and welcoming. Check-in was easy and quick.
The tv wasn’t working and someone was supposed to come but never did- other than that, everything was fine.

10/10

Exceptional

07 Jul 2026

Donald

Breakfast Buffet way to expensive and it was basic. You can get the exact buffet at a holiday inn for free. Plus the waiter lied about the tip being included to get an additional tip. All he did was refill drinks.

6/10

Pleasant

06 Jul 2026

Phillip

Parking is a rip off

Family_with_children

4/10

Poor

06 Jul 2026

Amanda

The hotel was beautiful, clean but we had a bug in our room and for someone that struggles with anxiety

10/10

Exceptional

06 Jul 2026

Eric

Parking overpriced at $45 might

Friends

8/10

Excellent

06 Jul 2026

Mike

Very nice place

Self

6/10

Pleasant

06 Jul 2026

Shameeka

The establishment was clean and the staff was decent but there wasn’t a microwave to warm our food in the room and the microwaves they had by the ice machine didn’t work. Overall my stay was great and peaceful.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Brittany

we enjoyed our stay at Wyndham. We were in town for the 10 K. They extended our checkout time so we could come back and get a shower and they had Gatorade water and white breakfast available in the morning before heading out for the run. The location was perfect in the staff was so nice

8/10

Excellent

05 Jul 2026

Frank

Parking fees are horrible, but thee mall is walking distance

Family_with_children

10/10

Exceptional

04 Jul 2026

Elaine

The location is perfect for all we wanted to do.
It was clean with a comfortable bed and plenty of amenities.
The staff was available and very helpful.
I will gladly stay there again!

Partner

10/10

Exceptional

04 Jul 2026

Rizy

Good place

10/10

Exceptional

04 Jul 2026

Marissa

Everything was perfect, just a couple of flaws:
- the air conditioner was broken for a whole day and we couldn't sleep well.
- we bought the buffet breakfast package but there wasn't one, so we had to eat the the restaurant and remove the charges at the end of our stay. The Chef Natalie's food was extremely good.

Partner

8/10

Excellent

04 Jul 2026

luis angel

Nothing

Partner

6/10

Pleasant

04 Jul 2026

Mouhamadou Laminou

No comment,but didn't like the valet parking, charge too much

6/10

Pleasant

03 Jul 2026

Erica

Everything was ok. A little frustrating that you pay 300+ for a 2 night stay to then have to pay over $90 in parking fees at the hotel.. but otherwise hotel was nice!

Friends

2/10

Poor

02 Jul 2026

Melissa

I would not and will not recommend this place to anyone due to the fact that my husband needed a refrigerator. They refused to give us one because I assist people walk out with them. He has a feeding too, which needed refrigerator. I’m with Medicine. No microwave in a room and Walt all over the motel every floor trying to find ice. None of the ice machines work very disappointed and not satisfied at all. Went talk to someone about the issue about getting one. They said they cannot put one in the room because people stole them yeah right like you can’t see someone walking out with the refrigerator, Melissa ask about getting at least half of the refund back to cover some of the Medicine and no one ever contacted me back the least they could’ve done was to take care of the loss of medication

Partner

10/10

Exceptional

02 Jul 2026

Shauntia

Great stay

8/10

Excellent

01 Jul 2026

Catelyn

The guy at the front desk upon check in told us that parking was $20 every time we needed to leave and come back, but it was actually $45 perThe room was great. The only thing is that the ac

10/10

Exceptional

30 Jun 2026

Kitana

Very nice hotel

Self

8/10

Excellent

30 Jun 2026

Tonya

Convenient to MARTA station and Lenox Square mall.
Parking is a bit expensive for a not very busy area.

Self

8/10

Excellent

29 Jun 2026

Salim

Breakfast should be free

8/10

Excellent

28 Jun 2026

aubin

Great location close to anything you need.

Friends

4/10

Poor

27 Jun 2026

Denise

Checked into our room, began to unpack a few things, when my husband found a live cockroach in the bathroom. Placed a call to front desk which took 10 minutes to be answered. Told me they didn't have bell cap services so we would need to bring our luggage with us to registration to make a room change. Finally after waiting in line, we were assigned an \"upgraded\" room, the difference was a loveseat. Was told the manager would call me the next morning which never happened. I placed a call to her/him, left a VM, which was never returned. We are member of Wyndham's Vacation Club, this hotel and management are not AT ALL what we are accustomed to!

Friends_and_family Friends

10/10

Exceptional

26 Jun 2026

Laquita

The Front Desk Agents on all shifts were absolutely amazing along with the Valet guys. The next time I’m in Atlanta, I will definitely be booking my stay at the Wyndham Buckhead

Self

8/10

Excellent

26 Jun 2026

Wenjin

good place for a short stay

Self

10/10

Exceptional

26 Jun 2026

Dionna

Clean room well put together bed and I received my incidental in a timely fashion

8/10

Excellent

26 Jun 2026

Rondel

Clean room with helpful staff

Self

6/10

Pleasant

25 Jun 2026

Leanne

Don’t like the fact that they charge so much for parking.

Partner

10/10

Exceptional

25 Jun 2026

Harry

Great stay. Perfect location

10/10

Exceptional

23 Jun 2026

Susan

We love the hotel

Partner

10/10

Exceptional

23 Jun 2026

Jennifer

Great place to stay, we enjoyed it!

Family_with_children

8/10

Excellent

22 Jun 2026

Clayton

Strategic to Lenox Square Mall, parking is $55 per night. When booking check the booking platform for the fine print. I booked thru Afterpay. I had a double room on the second floor but the view was not good at all. It looked out right over a field with a fence. One restaurant in the hotel, the rest is a sandwich container which one sandwich showed enter on the sixteenth. I arrived in the 20th. The sandwich bin never had the items listed so you were limited to a pork sandwich. Spending almost $400 for two nights, it was not worth the cost. It was my first time staying. Next time I'm Atlanta I will choose a different hotel. Although I paid $110 for parking and I have the receipt, the morning receptionist that checked me out said I never paid and that the parking fee would come out of my $150 deposit.

8/10

Excellent

22 Jun 2026

Susan M

They need to manage better the valet parking example at one point on Saturday is no way to get there a lot car in the lobby… and no pool towel available in the pool area.

Partner

8/10

Excellent

22 Jun 2026

Paulo Santiago

Need more water. I was parched the whole trip

Partner

8/10

Excellent

21 Jun 2026

Evelyn

Most of the staff were very helpful and thoughtful. I was allowed an early check-in which I was thankful for.

The lobby is very spacious and exquisitely furnished for an upscale area like Buckhead. The proximity to everything I was in town for was also a blessing.

I had thought breakfast was complimentary, but it wasn’t, I must have missed that when booking. Otherwise, I was happy with the overall service except one encounter where a staff member was impatient and unhelpful, she blamed it on having worked 12 hours straight….that is no excuse but I’ll let the hotel deal with managing the burnout of its staff.

Self

6/10

Pleasant

21 Jun 2026

Isabella

The location is good.

4/10

Poor

21 Jun 2026

Alana

The staff were friendly and as helpful as they could but the hotel’s staffing model and customs are poor at best. It took us two hours to check-in our room. There were only two front desk staff working and they were trying their best. We parked valet, however, none of the valet worker were present to receive the keys. We were told to leave the key with the front desk clerk. Not surprisingly, valet had trouble finding my car the next day. Surprisingly, the fiasco of not being able to find my car right away occurred every single time we left the hotel. We were late to an event on Saturday and this level of service is completely unacceptable. The hotel is not well maintained. It’s outdated and needs a deep clean and paint. We were trying to relax and watch TV and the internet kept going out and knocking us out of Netflix. This has to be in the top two of my worst hotel stays.

Partner

8/10

Excellent

21 Jun 2026

Sheena

The room had a smell in it other that was my only problem overall great stay

Family_with_children

2/10

Poor

20 Jun 2026

Ece

This hotel cannot be 4 star, there is no way! The rooms are crazy dated, the bathtub was almost unusable , will never come back. Also the self parking is like a scam: they ask $45 for overnight parking but if you want to in and out you have to pay $20 every time! Or have to pay $55 for valet service

Partner

10/10

Exceptional

19 Jun 2026

Andrea

The staff was amazing and very friendly. The hotel and room was very clean. The valet team were great and super nice.

Friends_and_family Friends

10/10

Exceptional

19 Jun 2026

Kristy

Great room! Polite and speedy valet staff and beautiful hotel!

Friends_and_family Family

8/10

Excellent

19 Jun 2026

Audra

Price of parking is too expensive. The ac in the room would not go below 76 so it was a very uncomfortable night.

Friends

10/10

Exceptional

19 Jun 2026

Jesse

The hotel was super clean and room spotless.

Self

10/10

Exceptional

19 Jun 2026

Lauren

Everyhing was very clean

8/10

Excellent

18 Jun 2026

Stacy

Clean room, nice staff! Excellent location. Some great stores in area.

Friends_and_family Friends

10/10

Exceptional

18 Jun 2026

Aliya

right next to the train which was very nice and close to the conference center

Business

8/10

Excellent

18 Jun 2026

Marie

They only clean the room every 3 days. So I asked for clean towels and they took hours before I had to call again. Then they finally brought it. They only have a shared microwave and it didn’t work. Also the 2 beds are double beds, not queens. And it was extremely close to the wall. So if you drop something- it’s lost forever. And your foot will keep hitting the wall. Good location if you’re going to the mall.

4/10

Poor

17 Jun 2026

Aleana

Upon arrival, I was hassled about valet parking. They insisted that I had to do it right then and that self parking wasn’t an option. I corrected them and said it is an option, one that I will be doing. They then tried to utilize fear tactics about the cost of self parking vs paying the valet fee you get unlimited in and out access. Mind you I was only trying to check in and then IMMEDIATELY leave the hotel to make it to an event. I spent more time being harassed by the valet than it took to check in and go check my room out for an extremely brief (didn’t even have time to take bags up because of the valet incident) check. The person at the front desk was polite. I explained the issue I had outside, she just said “yes they can get a little aggressive”. Then she explained self parking, where she then tried to tell me I would be charged more than valet if I went over 8hrs… The room itself was clean but there is no fridge, no microwave, and the bathroom facilities are abysmal. They didn’t even have all the shampoo/conditioner/body wash dispensers in there properly. Found all this out when I returned my event. Upon check out, I asked about my deposit and they said “oh it’s being returned minus the parking” to which I then had to correct them and inform I self parked and am paying at that kiosk. They wanted to charge 45 but I only paid 30 at the kiosk due to being out before 8hrs. That 8hrs that they swore I would be charged 65 to scare me into valet parking. Worst Wyndham.

Self

10/10

Exceptional

17 Jun 2026

Jonathan

Very cheap

8/10

Excellent

17 Jun 2026

Maria

Loved the Greek Salad and crispy calamari...beautiful dish

Partner

6/10

Pleasant

17 Jun 2026

Dahlia

The rooms are outdated, someone never came to clean the room and breakfast was hard to navigate with someone assigned to service you vs having a buffet continental style breakfast

Business

2/10

Poor

17 Jun 2026

Ajai

The lobby was nice until you get upstairs in the rooms. They are extremely old and outdated. The carpet was dirty and had lots of stains, the curtains were dirty, spider webs on the door handle. The tub faucet was loose and lopsided. The tv did not work, the shower curtains were too short and wouldnt completely close and also they were dirty

Friends

10/10

Exceptional

16 Jun 2026

Bonita

Very professional and accommodating. It felt like a mini vacation even though I am from Atlanta.

Self

6/10

Pleasant

15 Jun 2026

James

The rooms are fine, spacious and clean. There is a balcony but the walls are high so you really can’t sit outside. My biggest issue was the waitstaff for breakfast. I ordered an omelette which did not come with toast, nor was I offered any. He dropped the coffee pot off, took my order and didn’t return until it was ready. When he presented my food, he didn’t refill my now almost cold coffee, and didn’t ask if I needed anything. I asked for toast. It took more than ten minutes. By then I was almost done. He brought me butter but no jam. He brought me sugar for the coffee but no sweetener choices. It wasn’t busy. Maybe 5 tables seated. This waiter needs a lesson in how to be attentive.

Self

10/10

Exceptional

15 Jun 2026

OWEN DARCY

great place, clean room and very spacious.

8/10

Excellent

15 Jun 2026

Jean

Hotel is very convenient but they get you with parking, either with a valet or self parking charge. The evening staff was not the friendliest. The gentleman did not tell us any information about the property and was not very personable. We ended up going back to the front desk several times because the door cards stopped working. There wasn’t a single working ice machine. The pool was nice and the room was spacious and clean. The morning staff throughout the hotel were very friendly and helpful. Overall, we were happy with our stay.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Danielle

The room was very clean and cozy. The breakfast was good, but I did see a few bugs flying around the bread section. Also, the staff were very nice and customer service was great.

Self

2/10

Poor

14 Jun 2026

Lauren

Would not stay here again. The entire hotel smelled like marijuana. People were smoking in their rooms so it would come through the vents. If you have allergies do not stay here! The bedding/pillows has fake feathers in it that fly all over the room. The beds are uncomfortable. The bathroom does not have a fan. The pool looked like it hasn’t been cleaned in weeks, bugs everywhere! The towels for the pool were not restocked so there weren’t any available. The hotel is more of a “party” hotel. People come to blast music, drink and smoke. Definitely not enjoyable

Family

4/10

Poor

14 Jun 2026

Susana

Upon checking in, I was given my keys and a wifi code, as expected.
After the first night, around 5:00 when I got back to my room, I found it as I left it. I called the front desk to explain the room had not been cleaned and the response from the front desk was that I needed to have \"REQUESTED\" cleaning, even that nugget of information was not shared with me when I check in.

The Wyndham represents how the hospitality industry has downhill. This hotel chain that used to be highly regarded as higher-end accommodations has come down to pinching pennies, this is a sad state of affairs.

Self

2/10

Poor

13 Jun 2026

Seth

Paid for my room and tried to pay for my security deposit but they didn’t take tap or cash I didn’t have my wallet because it was stolen I told them the situation and that I would have to sleep in my car if they didn’t try and help and no help was given. I didn’t make a sense or anything or am I the type to leave a review for anything but this is not the place to go.

10/10

Exceptional

13 Jun 2026

Brittney

Very nice room and staff/valet parking very accommodating! Would stay here again

Friends

8/10

Excellent

12 Jun 2026

Sonya

Parking was very professional

Self

8/10

Excellent

11 Jun 2026

Kathy

The only problem with this place is the parking. Both valet and off-site garages are pricey. I found street parking and just parked there. Other than that, place was great.

Self

4/10

Poor

09 Jun 2026

Chris

There were unexpected and unadvertised expenses in regards to parking and you don't really have a choice but to use their valet service but the system wasn't working when I tried to call ahead to get my car. There were wires hanging out of the wall. The AC struggled to keep up. There were holes in the curtains. The staff was helpful and pleasant but overall we were pretty unhappy with the stay.

Partner

2/10

Poor

08 Jun 2026

Ashley

My room was very dirty, but being that this was a last minute accommodation I was forced to make I was unable to change rooms. The valet services are terrible. The young men have no sense of urgency, and was even brought the wrong vehicle.

Friends

10/10

Exceptional

08 Jun 2026

PRATEEK

Had a great time!

Self

10/10

Exceptional

08 Jun 2026

Yiny

Clean room

Self

10/10

Exceptional

07 Jun 2026

Randall

It was wonderful experience

Partner

8/10

Excellent

07 Jun 2026

Franckline

Everything was good, great customer service! Breakfast was ok

Self

10/10

Exceptional

07 Jun 2026

Kiran

Very helpful staff, clean and professional service

Self

4/10

Poor

07 Jun 2026

David

Don’t park there. Don’t have any expectations of hospitality. Stay there only if your workplace is paying for it.

Self

10/10

Exceptional

06 Jun 2026

Felisha

Absolutely wonderful experience. Conveniently located near mall, restaurants, etc.

Self

10/10

Exceptional

05 Jun 2026

Derrick

The hotel and rate were great. Big negative is that parking fee is $45 a night. There is no in and out for the one price. You have to pay everytime you leave. That was a pain to leave for dinner etc.

I enjoyed the location and the facility. The parking is a deal breaker.

Family_with_children

10/10

Exceptional

05 Jun 2026

Oliver

It was ok

Self

10/10

Exceptional

04 Jun 2026

Christine

Everything went well with my stay, Steve was professional and courteous, hotel was clean and well maintain, I had an excellent experience

Self

10/10

Exceptional

04 Jun 2026

Chris

Cool clean room sheets were a little dirty

8/10

Excellent

03 Jun 2026

Anh

Rooms were clean and had everything for a standard hotel. The property is a bit dated. Lack of water source was my biggest issue. Overall it was fine.

Business

10/10

Exceptional

03 Jun 2026

Margo

Great atmosphere & location

Partner

2/10

Poor

02 Jun 2026

Rondel

They took extra money out my account for no teason

10/10

Exceptional

31 May 2026

Geraldine

I love that it was right across the street from Lenox Mall walking distance and the staff was very friendly and helpful also Ed the manager was just amazing, he has great energy and a problem solver. I would stay here anytime. Thanks

Friends

8/10

Excellent

31 May 2026

Karen

The best thing I have to say is that the valet parking guys were absolutely wonderful, but The valet parking was a surprise. You cannot park there without paying $50 for parking. Front desk was difficult, using both my debit and my credit card for incidentals so I was double charged. Beautiful entry and lobby - the room was just meh

Family

10/10

Exceptional

30 May 2026

Luke

Smelled like marijuana but the rooms were clean. This was a 1 night stay for our family while traveling.

10/10

Exceptional

30 May 2026

Tunisia

The experience was great

Family_with_children

10/10

Exceptional

28 May 2026

Kimberly

Very centralized, staff was very nice

Family_with_children

10/10

Exceptional

28 May 2026

Keeshaun

Nice stay, clean property overall.

10/10

Exceptional

27 May 2026

Kraig

Super clean and everyone was super nice

Partner

10/10

Exceptional

27 May 2026

Greg

Great room, clean, great staff. Would recommend.

8/10

Excellent

27 May 2026

Alvery

The hotel was great but the parking situation should be identified before you book, the high parking fee could definitely effect what hotel I would choose as most hotels provide parking included in your stay

Partner

10/10

Exceptional

27 May 2026

Tina

There are two staff members i would like to recognize for thier professionqlism, welcoming attitude, and excellant service; Allicia (frnt desk check in) and Vincia (bartender). They were so nice and we enjoyed talking with them...

Family

8/10

Excellent

27 May 2026

Reid

This was a convenient stay for sure and I will say the staff is very helpful and kind. I don’t recommend the basement cause the hallway smells like strong wet carpet or mold but I told them hotel about it and they changed my room so I didn’t have to deal with it. Very appreciative.

Self