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Bernsteinsee Hotel & Ferien by Palette Resorts

Braunschweig · Germany

Bernsteinallee, 7View location

8.2/10Excellent57 Reviews
Cleanliness8.6/108.6
Service8.0/108.0
Comfort8.2/108.2
Condition8.2/108.2
Neighborhood8.2/108.2
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Bernsteinsee Hotel & Ferien by Palette Resorts

The BernsteinSee Hotel offers 52 comfortable guestrooms equipped with flat-screen televisions and complimentary Wi-Fi. Guests can enjoy various amenities, including bicycle rentals, a terrace, gift shops, and wedding services. The on-site myBernsteinsee Restaurant serves delicious meals, while the bar/lounge and beach bar offer refreshing drinks.

Buffet breakfast is available for a fee. Meeting rooms and free self-parking are also provided. Bernsteinsee Strand is just steps away, and other attractions like Glockenpalast and the International Wind and Watermill Museum are within a short drive. Hannover Airport (HAJ) is the preferred airport for the hotel.

Read more about this hotelShow less

Located in Sassenburg, Bernsteinsee Hotel & Ferien by Palette Resorts is connected to the convention center, a 1-minute drive from Bernsteinsee Strand and 14 minutes from International Wind and Watermill Museum.

This beach hotel is 9.7 mi (15.6 km) from Gifhorn Castle and 12.8 mi (20.6 km) from Volkswagen Autostadt Complex. Stay in one of 52 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. This hotel has 7 meeting rooms available for events.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 4:30 PM
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

Car required Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Important information

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • A car is required for transportation to and from this property.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 8:00 AM - 6:00 PM
    If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.50 for children
    • Secured self parking fee: EUR 5 per day
    • Pet fee: EUR 15 per pet, per night
    • Service animals are exempt from fees
    • Crib (infant bed) fee: EUR 5.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Bernsteinsee Strand 0.1 km / 0.1 mi
Classic Superbikes Motorrad Museum 13.7 km / 8.5 mi
Glockenpalast 13.7 km / 8.5 mi
International Wind and Watermill Museum 14.4 km / 8.9 mi
Helios Klinikum Gifhorn 14.6 km / 9.1 mi
Schulmuseum Steinhorst 15.5 km / 9.6 mi
Gifhorn Castle 15.6 km / 9.7 mi
Europaeische Freiheitsglocke 16.2 km / 10 mi
Cappu Cabana 16.5 km / 10.3 mi
Volkswagen Factory 18.7 km / 11.6 mi
Hoffmann von Fallersleben Museum 19.5 km / 12.1 mi
Volkswagen Autostadt Complex 20.6 km / 12.8 mi
Badeland 20.9 km / 13 mi
Eis Arena Wolfsburg 21 km / 13 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 52
  • hotel
  • Beach
  • Wheelchair-accessible
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Bicycle hire service
  • Hotel safe
  • Lift access
Show 16 more facilities & services
  • Newspaper stand
  • Shop
  • Terrace
  • Luggage room
  • Bar
  • Restaurant
  • Meeting room: 7
  • Children playground
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Waterskiing
  • Archery
  • Horse riding
  • Beach volleyball
  • Mini golf
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Bernsteinsee Hotel & Ferien by Palette Resorts

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Bernsteinsee Hotel & Ferien by Palette Resorts

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    Bernsteinsee Hotel & Ferien by Palette Resorts

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 30 m²SGL.ST-1
    SINGLE STANDARDPhoto unavailable2 photos

    Bernsteinsee Hotel & Ferien by Palette Resorts

    SINGLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CAPACITY 2DOUBLE • SUPERIOR CAPACITY 2 • 1 Bedroom • 40 m²DBL.C2-SU
    DOUBLE SUPERIOR CAPACITY 2Photo unavailable2 photos

    Bernsteinsee Hotel & Ferien by Palette Resorts

    DOUBLE SUPERIOR CAPACITY 2

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C2-SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Bernsteinsee Hotel & Ferien by Palette Resorts

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Bernsteinsee Hotel & Ferien by Palette Resorts

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 35 m²DBL.ST-2
    DOUBLE STANDARDPhoto unavailable2 photos

    Bernsteinsee Hotel & Ferien by Palette Resorts

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 32 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Bernsteinsee Hotel & Ferien by Palette Resorts

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-2

    Photos are not available for this room type.

    Bernsteinsee Hotel & Ferien by Palette Resorts

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH BALCONYSINGLE • WITH BALCONYSGL.BL

    Photos are not available for this room type.

    Bernsteinsee Hotel & Ferien by Palette Resorts

    SINGLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR WITH DOUBLE BEDSUITE • SUPERIOR WITH DOUBLE BEDSUI.DB-SU

    Photos are not available for this room type.

    Bernsteinsee Hotel & Ferien by Palette Resorts

    SUITE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 30 m²SUI.ST-1
    SUITE STANDARDPhoto unavailable2 photos

    Bernsteinsee Hotel & Ferien by Palette Resorts

    SUITE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR WITH BALCONYSUITE • SUPERIOR WITH BALCONYSUI.BL-SU

    Photos are not available for this room type.

    Bernsteinsee Hotel & Ferien by Palette Resorts

    SUITE SUPERIOR WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Bernsteinsee Hotel & Ferien by Palette Resorts

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR LAKE VIEWDOUBLE • SUPERIOR LAKE VIEW • 1 Bedroom • 32 m²DBL.LK-SU
    DOUBLE SUPERIOR LAKE VIEWPhoto unavailable2 photos

    Bernsteinsee Hotel & Ferien by Palette Resorts

    DOUBLE SUPERIOR LAKE VIEW

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK-SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 32 m²SGL.ST
    SINGLE STANDARDPhoto unavailable2 photos

    Bernsteinsee Hotel & Ferien by Palette Resorts

    SINGLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Bernsteinsee Hotel & Ferien by Palette Resorts

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR LAKE VIEWRoom • SUPERIOR LAKE VIEWROO.LK-SU

    Photos are not available for this room type.

    Bernsteinsee Hotel & Ferien by Palette Resorts

    Room SUPERIOR LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR WITH BALCONYRoom • SUPERIOR WITH BALCONYROO.BL-SU

    Photos are not available for this room type.

    Bernsteinsee Hotel & Ferien by Palette Resorts

    Room SUPERIOR WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH BALCONYDOUBLE • SUPERIOR WITH BALCONYDBL.BL-SU

    Photos are not available for this room type.

    Bernsteinsee Hotel & Ferien by Palette Resorts

    DOUBLE SUPERIOR WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH TERRACESUITE • WITH TERRACESUI.TR

    Photos are not available for this room type.

    Bernsteinsee Hotel & Ferien by Palette Resorts

    SUITE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR WITH TERRACESUITE • SUPERIOR WITH TERRACE • 1 Bedroom • 35 m²SUI.SU-TR
    SUITE SUPERIOR WITH TERRACEPhoto unavailable2 photos

    Bernsteinsee Hotel & Ferien by Palette Resorts

    SUITE SUPERIOR WITH TERRACE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    SUPERIOR WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU-TR

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Bernsteinsee Hotel & Ferien by Palette Resorts

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 30 m²SUI.ST
    SUITE STANDARDPhoto unavailable2 photos

    Bernsteinsee Hotel & Ferien by Palette Resorts

    SUITE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Bernsteinsee Hotel & Ferien by Palette Resorts

8.2
Excellent
57 Reviews
Cleanliness
8.6 /10
Service
8.0 /10
Comfort
8.2 /10
Condition
8.2 /10
Neighborhood
8.2 /10
Amenities
8.0 /10
20 reviews shown
10/10
Exceptional
16 Jul 2026
Jan
Great stay
10/10
Exceptional
19 Nov 2025
Craig
Very clean and quiet location. I was here in November, so much of it was closed this time of year, but very clean rooms. Staff was exceptionally nice and helpful.
Business Partner
10/10
Exceptional
12 Dec 2018
Kyoung-Soon

nice 3 star hotel

Everything was fine, especially service person were so kind to me. Big plus point.
6/10
Pleasant
05 Jul 2018
Verified traveler

Only if you speak German

The cabin was hot and if you left windows open, you were infested with flies and mosquitos. The staff wasn't be helpful if you only spoke English. I don't care if they don't speak English, but they were rude and unlikely to help you at all. We would not go nack.
Partner
4/10
Poor
17 Nov 2017
Shaked

Won't be back.

No Wi-Fi in the room, even though it says they have it.
I was told I didn't book with breakfast, so I didn't go. When I needed to pay, they told me it's included. When I went there, I saw the lousiest breakfast I've seen in a while.
They didn't even supply me with soap.
10/10
Exceptional
17 Jun 2015
Rogerio

Great place

A perfect location to explore Potsdam. Near train station and a beautiful scenic river...
Partner
8/10
Excellent
22 Nov 2014
Palle

Nice quiet hotel

Quiet and out of the way hotel, beautiful surroundings, nice rooms, very clean. breakfast a bit basic, but OK
6/10
Pleasant
02 Aug 2026
Narek
Alles war ganz gut.
8/10
Excellent
26 Jul 2026
Helle
Dejligt sted, godt værelse
2/10
Poor
20 Jul 2026
mette
Vi dro umiddelbart. Det var edderkopper overalt.
Friends_and_family Family
6/10
Pleasant
18 Jul 2026
Rene
Negativ: gesamte Anlage in die Jahre gekommen. Es wird auch offensichtlich in nichts Neues investiert.Frühstück war gewöhnungsbedürftig und überschaubar und für 19,90€ p.P.ist der Preis nicht gerechtfertigt. Küchenpersonal sichtlich überfordert. Auch spürbar bei den Mitarbeitern des unterhalb gelegenen Beach Clubs mit Strandbar. Getränkeausgabe erst ab 12 Uhr, Imbissausgabe eine Stunde später, Wartezeit für eine Portion Pommes 25 Minuten...Preise insgesamt überteuert
Balkon müsste mal vom Personal gereinigt werden. Zimmerreinigung trotz Schild an Tür nicht erfolgt.

Positiv: Zimmer gross und geräumig, schöner Badesee mit Strand. Ausleih von Stand up Board mit Paddel, Wasserskianlage
Family
6/10
Pleasant
17 May 2026
Anne
Der Check-in und Empfang war freundlich und einfach. Unser Zimmer war wie beschrieben - groß, hell und sauber. Ein Glas haben wir selber nachgeputzt, weil es einen braunen Fleck hinterlassen hatte auf dem Untersetzer.

Die schriftlich im Zimmer angepriesene Flasche Wasser wurde allerdings vergessen.

Auf dem Fensterbrett des Balkon war eine dicke Schicht Blütenstaub.
Der Flur und die Treppe im Hotelaufgang war schmutzig und wurde während unseres 3-tägigen Aufenthalts nicht gereinigt. Auch ein Zimmerservice fand nicht statt.
Der Kaffeeautomat im Frühstücksraum ist veraltet, laut und langsam.

Die Anlage (Strand, BeachBar, Spazierweg) waren sauber und einladend.
Partner
8/10
Excellent
05 Mar 2026
Daniela
Das Zimmer mit Seeblick und Balkon ist sehr großzügig geschnitten, das Bad jedoch verhältnismäßig klein.

Die Cocktailsesselchen sind als Sitzgelegenheit ungemütlich und als Kleiderablage unpraktisch - für einen längeren Aufenthalt einfach ungeeignet.

Die Matratze ist fest, liegt aber viel zu tief im Rahmen, die Bettkante stört sowohl beim schlafen als auch bei sitzen.

Der Seeblick ist im Winter vorhanden, sobald die Bäume vor dem Haus Blätter tragen ist die Sicht jedoch weitgehend versperrt.

Der Balkon ist sehr groß und mit Möbeln ausgestattet, man sitzt aber sehr auf dem Präsentierteller.
Partner
8/10
Excellent
23 Dec 2025
Finn
Bedre end centet
Business
10/10
Exceptional
03 Nov 2025
Mirko
Super Zimmer Super Service
6/10
Pleasant
12 Aug 2025
Jens
Keine Möglichkeit sich mit Snacks zu versorgen Kiosk oder Automat wäre schön auch in Bezug auf Getränke
6/10
Pleasant
16 Nov 2023
Sonja

Unterkunft super Frühstück olala

Das Frühstück war so Olala es haben um 8:30 bereits Semmeln und Obst gefehlt. Tische wurden nicht zeitnah abgedeckt man musste sich an einen Tisch setzen, wo noch alles da stand
Business
10/10
Exceptional
24 Sep 2023
Sylke
Es war rundum super
Leisure Family
6/10
Pleasant
11 Sep 2023
Verified traveler

Location is good,staff level is lower than normal

Prepaid room fee through this Hotels.com when I booked 1.5 months ago, reception stuff did NOT agree my prepaiment even sowing booking confirmation on the web page. I have lost more than half hour when Check out. and Not good communication give us very unconfortable.
Friends_and_family Family
8/10
Excellent
29 Jun 2023
Horst
Moin... Zimmer und Personal top.
Um 19.45 hatte die Küche schon geschlossen. Finde ich etwas früh für Außendienstler. Ich habe trotzdem noch einen Salat bekommen. Mit gut zureden ;-)
Frühstück ist mit 18€ zu teuer..
Bein Restaurant und Frühstück passt Preis Leistung nicht zusammen.

LG Horst Sundermeier
Business Self

Location & surroundings

Bernsteinsee Hotel & Ferien by Palette Resorts
Bernsteinallee, 7, Sassenburg, Germany

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Bernsteinsee Hotel & Ferien by Palette Resorts

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