Name: Mercure Kyoto Station
Address: 288 Aburanokojicho Shimogyo ku, 10 2, Kyoto, 600-8231, JP

10/10

Exceptional

16 Jul 2026

Irina

Excellent location just a short walk from Kyoto Station. Chic and modern hotel with comfortable rooms, a fantastic breakfast buffet with plenty of variety, and a great bar for after-hours. Highly recommended for families!

Family_with_children

10/10

Exceptional

10 Jul 2026

Mathew

Room was very clean and having welcome drinks and snacks was a nice add on!
The decor is modern and stylish and staff were all helpful and nice.

Family_with_children

6/10

Pleasant

07 Jul 2026

Kylie

Google maps says this hotel is a 9 minute walk from Kyoto station. That does not seem like a lot, but it is a quite a way with luggage. Be sure to use the Central Exit (Karasuma side) or the South Exit when leaving Kyoto station. If you are a family of 4, one child will need to sleep with the parents as they cannot accommodate four beds. The bathroom basin had space at either end between the wall which could have been better utilised for storage. The staff were nice and welcoming. This was the one hotel that allowed us to check in early which was very helpful as we had walked in the rain. This was our second visit to Kyoto - we stayed at a different property last time which were able to meet our bedding requirements - it just had a terrible lift. I think this property would be good for couples.

Family_with_children

8/10

Excellent

05 Jul 2026

Taher

nice location - but no pool, onsen or gym.

Family_with_children

10/10

Exceptional

02 Jul 2026

Nicholas

Property and staff were great the breakfast was ok at best

Partner

10/10

Exceptional

02 Jul 2026

Sofia

We loved our stay. Very good location. Close to train station.

6/10

Pleasant

30 Jun 2026

Sarah

Good location to the station!
Room had staining on carpets so could have been cleaned!

Self

10/10

Exceptional

24 Jun 2026

Edward

Honestly one of the best hotel stays I’ve ever had. And I travel 6 months of the year.

The hotel decor is amazing. Modern but very in touch with Kyoto. Beautiful and very cool. The staff was polite, very helpful and perfect English.

I didn’t eat at the restaurant, but an Australian couple in the elevator told me it was quite good.

I booked blindly and really lucked out here. I will definitely be returning.

Self

10/10

Exceptional

21 Jun 2026

Martin

Great location and very clean and beautiful.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Olga

Excellent hotel

Partner

4/10

Poor

13 Jun 2026

Trang

If you are looking for a relaxing hotel where you can enjoy quality time with your family, this may not be the best choice. During my stay, the hotel was very crowded and quite noisy, making it difficult to relax.

My room was often affected by noise from other guests, and the overall atmosphere felt more like a busy tourist stop than a family-friendly resort. If you are seeking a peaceful and quiet vacation experience, you may want to consider other options.

Family_with_children

10/10

Exceptional

12 Jun 2026

Jane

Beautiful room and very comfortable bef

Friends

6/10

Pleasant

10 Jun 2026

Austin

The room itself was good and service at front desk was great. Unfortunately our room had a wall directly outside the window which was very claustrophobic. There should have been some heads up prior to booking as I would have stayed elsewhere. It was also very dusty.

Partner

10/10

Exceptional

09 Jun 2026

Morgan

The staff were excellent, very knowledgeable, and spoke great English when our Japanese was lacking. They had all the amenities we needed from umbrellas to a scale for checking bag weight. Check in and check out was a breeze. The room we had was on the top floor so it had a good view and had good quality Nespresso pods so I didn't feel like we needed to get coffee from anywhere else. The room was also quite modern looking and well decorated but that is not always a good thing.

The many fixtures and details in the room meant there were lots of corners and little hard to reach spots that weren't super clean. The cleaning staff did an excellent job when they came in so I think this is a design problem more than anything. I would also caution guests from eating at the breakfast. There are so many yummy places near the hotel that cost a fraction of the $30+ dollars they charge per person.

Overall a great stay and I will stay there again next time I am in Kyoto.

Family

10/10

Exceptional

03 Jun 2026

Matthew

Everything about this hotel was fantastic, from the reception staff to the room, housekeeping, and breakfast. We had upgraded to a Privileged Room, and, unbeknownst to us, it included an amazing afternoon drinks service from 2:30 pm to 5:00 pm. The selection included beer, wine, sake, gin, tea, coffee, and hot snacks, which was absolutely fantastic.
I would highly recommend this hotel. It’s conveniently located close to the train station and within easy walking distance of many restaurants. The excellent service, comfortable accommodations, and added benefits made our stay truly enjoyable.

Partner

8/10

Excellent

27 May 2026

Ebony

Hotel was breakfast was very good. However, I wish they had bath towels to bathe with. Everything else was fine.

Friends

10/10

Exceptional

27 May 2026

LAI

It was an amazing 3N stay on the 9th floor privilege room with a fantastic view of the Kyoto Tower. From the moment we checked in till checked out, all the staff we met spoke v good English and were v helpful. The afternoon tea’s food was good on the first day but the menu was the same for the next day. We didn’t make it back for tea on the 3rd day. The alcohol offered was decently good. The room was clean n tidied when we came back in the afternoon. It is about 10min walk to Kyoto station and 15min if you are taking the airport limousine bus. The hotel is not along the main road but in a side road. I would still highly recommend staying here.

Partner

10/10

Exceptional

27 May 2026

Richard

This place was amazing, the staff here was fabulous.They were so outgoing and helpful. We arrived at 2 am, i had booked through expedia at eleven p m a few hours before are other hotel was horrible,
This hotel is nothing but class. They stepped up. Let us check-in early that morning at 2 AM
We were so grateful after flying in from Taiwan to Tokyo Then Osaka, and then, we took the public train to kyoto, we could not find an uber.
Our first hotel did not have any water. They did not inform anyone after being on 3 planes. We just wanted to relax and shower. We had to check out of the ***sakura terrace gallery kyoto*** do not stay there, you will regret it.

This hotel was the best. Everything about this hotel made our stay in our trip in kyoto worth it. Everything near here was close. My wife was extremely happy. When we come back to Japan this will be top on our list to stay at. You cannot go wrong here.May you all have a safe trip and stay blessed

To the hotel management and staff, thank you so much. You guys were great. The customer service and your dedication to this craft is noted. Thank you again from the bottom of our hearts.

Partner

10/10

Exceptional

22 May 2026

Darcey

Great space for your Kyoto stay

8/10

Excellent

20 May 2026

ANNETTE

This is a lovely hotel with very clean, comfortable rooms, an excellent Italian restaurant and very friendly staff, but despite the name, it is not very close to Kyoto Station by foot. It is located 600-800m away from the station. Additionally, Kyoto Station is not near the main sights in Kyoto such as the Gion - the Gion-Shijo Station on the Keihan Line and Kyoto-Kawaramachi Station on the Hankyu Line are much closer.

Partner

8/10

Excellent

17 May 2026

Lauren

The room was a good standard, the staff did their best in the strenuous conditions at breakfast. It is advised to go to breakfast no later than 8am as it did get very busy. This hotel is used by a lot of tour groups; however, the location is ideal for accessing the main Kyoto Station and the bed was the most comfortable mattress I have ever slept on.

Partner

8/10

Excellent

12 May 2026

Michael

Great service and staff.

Friends_and_family Friends

8/10

Excellent

02 May 2026

Margo

Clean large room. Close and convenient to Kyoto station. Lots of dining options within walking distance. A bit further of a walk to get to main Kyoto attractions but doable or can take transit!

Efficient check-in/check out. Ate dinner at hotel which was very good.

Partner

10/10

Exceptional

02 May 2026

Marcia

Hotel is very clean, has a unique vibe, breakfast buffet was good and dinner was also good at the restaurant.

Partner

6/10

Pleasant

30 Apr 2026

Glenn

Staff were amazing, breakfast bar was good. poor water pressure and no laundry and no vending machines

10/10

Exceptional

21 Apr 2026

Hao

Very helpful staff who provide extra mattress for us at the midnight when we arriving, Thank you.

10/10

Exceptional

16 Apr 2026

Douglas

Breakfast was very good. Lots of selection. A little faster in filling up the drip coffee containers would be a good idea. Having to wait on one coffee machine is a bit much. Other than that. Fantastic!

Partner

10/10

Exceptional

15 Apr 2026

Ana

Great location . The hotel is nice , with interesting decoration and the location is privileged

Partner

10/10

Exceptional

13 Apr 2026

Linda

Really nice hotel very good location very nice room excellent breakfast highly recommend this hotel

Partner

10/10

Exceptional

12 Apr 2026

Janet

Very kind and friendly staffs

10/10

Exceptional

11 Apr 2026

Rhonda

Didn’t eat breakfast. Happy hour was good

Partner

8/10

Excellent

26 Mar 2026

Paul

The hotel was very modern and well decorated. The only real issue was that we found getting a drink in the bar a little difficult. We felt like they didn’t want us there and were more concerned on fancy presentation rather than prompt service. Being given the bill at 10 pm was a little early!

6/10

Pleasant

22 Mar 2026

pardeep

The rooms are cozy and intimate, but everything else was fantastic! Breakfast was absolutely amazing.

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

John

Great location very clean rooms would recommend

Self

6/10

Pleasant

17 Mar 2026

Kathryn

Clean room and beautiful view. The restaurant is overpriced for what it offers and the staff is less than accommodating, however professional.

Friends

10/10

Exceptional

16 Mar 2026

Frank

Nice and quaint hotel about a 10 minute walk from the train station and all the shops. Staff is awesome and helpful. Bar area is good - they did shut it down for a group so that was meh. But this is a good spot. Safe and good for a family.

Family_with_children

10/10

Exceptional

15 Mar 2026

Steven

Got a room with the temple view, was a great stay and near the Kyoto station. Was my favorite hotel I stayed at during my trip. 100% would stay here again

Partner

10/10

Exceptional

14 Mar 2026

idania

Very convenient walk to every corner

Partner

10/10

Exceptional

11 Mar 2026

Kay

Mecure was a terrific hotel and I would definitely stay again. Location was perfect. The staff were very helpful. Breakfast was good and lots of choices. Rooms were clean, fresh and nice size.

Friends_and_family Friends

10/10

Exceptional

11 Mar 2026

Andrew

10 min walk from the main station and an excellent place to base yourself for a visit to the city

Family

8/10

Excellent

09 Mar 2026

Caleb

I loved this hotel. Extremely comfortable bed and pillow, very nice staff in a quiet area with a super close bus stop and Kyoto station just a short walk away. The only thing was that there was not very good footstep suppression - we were able to hear the people above us with every step they took, which is not appreciated after long days where we need every bit of sleep

Partner

10/10

Exceptional

02 Mar 2026

Courtney

Great location, walking distance to malls and train station and across from a beautiful temple. The rooms are super modern, great size and are kid friendly.

Family_with_children

10/10

Exceptional

01 Mar 2026

Franklin

Clean room, daily room cleaning, amenities in room restocked daily, nightwear and towels changed everyday, new bottled water everyday, excellent breakfast, excellent staff

Family_with_children

10/10

Exceptional

22 Feb 2026

Steve

Everything was great! We are coming back!!!!

Partner

10/10

Exceptional

10 Feb 2026

Natalie

Gorgeous room with a breathtaking view.

Leisure Partner

10/10

Exceptional

04 Feb 2026

Karim

Excellent service, friendly and helpful staff, good size room and convenient location

Partner

10/10

Exceptional

03 Feb 2026

Navjot

Was walking distance from the Kyoto station. Hotel was very clean, well maintained and as good as the pictures which is sometimes not the case. Rooms were meticulously maintained. Breakfast buffet was amazing.

Leisure Partner

8/10

Excellent

29 Jan 2026

Alyx

Clean room and good location. Could ahve 5 stars except there were some weird things like the perfume scent in the lonby being so strong it made us nauseous. The lights were only by the bed so you could turn on the hall as you walked in. There wasnt really anywhwre to hang towels

Partner

10/10

Exceptional

28 Jan 2026

Kari

Clean rooms and larger that other hotels that we stayed in staff was courteous

Leisure Family

10/10

Exceptional

21 Jan 2026

Huy

Great place, close to the train station, very very kind staff, just a good home base!

Leisure Partner

10/10

Exceptional

18 Jan 2026

Navjot

Room was clean, staff was polite. Breakfast buffet was amazing.

10/10

Exceptional

14 Jan 2026

Germana

Great location, spacious enough room & pleasant service

Leisure Family

10/10

Exceptional

13 Jan 2026

Henrik

Excellent breakfast and comfortable beds

Friends_and_family Friends

8/10

Excellent

13 Jan 2026

Jeff

Clean hotel and room. Recommend future guest to double check window view- we did not know window would be covered with window film. Lobby/breakfast area/ bar super clean. Would love to stay again

Leisure Partner

10/10

Exceptional

12 Jan 2026

Collin KY

we arrived a bit late in the evening, the staff on that evening, who gave us a great welcome, n helping us to send the luggages to room, the staffs were friendly.

just 1 point, i have registered as a member of mercure as suggested. on the check out day, i got a call from front desk n asked us to leave in time (the voice was not polite), but i should have an hour extra after registration, co before noon.

Leisure Partner

10/10

Exceptional

01 Jan 2026

fernando

All perfect!

10/10

Exceptional

31 Dec 2025

Jacqueline

Clean, modern hotel with spacious rooms. It would be even better if they had a laundry on site.

Partner

10/10

Exceptional

30 Dec 2025

Samira

Quiet, excellent stay

10/10

Exceptional

30 Dec 2025

Adam

Helpful staff and very clean and modern rooms. Also quite large rooms compared to a lot of other places we stayed.

Partner

10/10

Exceptional

27 Dec 2025

Whay Ming

Room was small but clean, staff at front desk were helpful

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

KEVIN

The staff was very nice and helpful, room was clean and surprisingly roomy for Japan. We even got a crib. Will recommend for families ( we have 2 under 2).

Leisure Family

10/10

Exceptional

19 Dec 2025

Ping Chien

Room is ok and pretty.

8/10

Excellent

16 Dec 2025

Alice

The hotel and room were attractive and spaces designed well. The only drawback is lack of a chair and desk in the room. It was not possible to sit down to write, read, or type on computer. The basement lounge is very nice but it is not the same as being able to sit and work inside the hotel room.

Business Partner

10/10

Exceptional

10 Dec 2025

Brie

The bed was wonderful and the room was nice and modern. And the staff were all great.

Leisure Self

8/10

Excellent

06 Dec 2025

Sherlock

Surprisingly smaller then expected. We happen to get the room facing the large street, in that case the noise still come though. After ten at night there would only be a few times where motorcycle rev in front, so only a few time each night you would be woken up.

Leisure Partner

8/10

Excellent

28 Nov 2025

Orkida

We stayed here for 4 nights during our trip to Kyoto and really loved it. The room was super nice—spacious enough for two people with carry-ons, and the interior design made it feel cozy with a touch of luxury. The TV area at night was especially relaxing. The shower water pressure was perfect too! Rooms were very clean. The only thing is that our King size bed had starting to get a bit bent towards the middle, but it didn't bother us that much, since it was comfortable overall and we were always exhausted,

The location is amazing—less than a 10-minute walk to Kyoto Station, which made getting around the city so easy. We could reach pretty much anywhere in Kyoto within 15–25 minutes by train.

This was our second time in Kyoto, and this time we specifically chose a place close to the station to save our feet and energy for sightseeing instead of walking long distances just to get back to the hotel. Definitely recommend to anyone who wants a comfortable stay near the main station!

Leisure Partner

10/10

Exceptional

24 Nov 2025

Mark Gray

Mercure is a very solid option if staying in Kyoto! Close to the train station and was nice and modern.

10/10

Exceptional

23 Nov 2025

Linda

We had a great stay at the hotel. The room was really nice and the location was in a great location.

Leisure Partner

10/10

Exceptional

22 Nov 2025

Alejandra

We really like this hotel . The space is almost like American hotels, at least the one with the sofa bed. The service of the restaurant really good, we ate breakfast and dinner and the food was very tasty and fresh. Definitely we will come back

Leisure Family

10/10

Exceptional

20 Nov 2025

Maria Pilar

The hotel is good, the staff are friendly, and the breakfast is great. We shipped our luggage to tokyo from the reception and everything went smoothly. The location is good, not far from the train station.

10/10

Exceptional

16 Nov 2025

Ranjit

A great stay in walking distance (10-12 mins) of Kyoto station. Also can take a bus if needed from right outside the hotel.

10/10

Exceptional

16 Nov 2025

Elias

It was great at Mercure Kyoto Station. The Buffett in the morning was really good. Many choices. The location is perfect and the hotel in general is very clean.

Leisure Partner

6/10

Pleasant

15 Nov 2025

Paula

hotel building is not clearly signed making it harder to find.. TV situation is overly complicated. the hotel decor is fussy and lobby often packed

Leisure Family

10/10

Exceptional

06 Nov 2025

Joida

This was my favorite hotel/hotel room in Japan. Great location, nice lobby, friendly staff, great breakfast, and love the room and the space. I would def stay here again and would recommend to friends and family

Leisure Family

10/10

Exceptional

19 Oct 2025

Alexander

A short walk from Kyoto station, very convenient! The room was modern with an amazing view of temples in the city and mountains in the background. Walkable to plenty of food and shopping! Breakfast buffet had lots of variety and was decent (get there early in the morning!)

Leisure Partner

10/10

Exceptional

08 Oct 2025

Andreea

Easy check in and check out. 10 minutes walk from Kyoto station. Clean and modern. The only inconvenience was the lack of good light for makeup, but the staff provided a mobile lighted mirror which was perfect. We had the breakfast included and it was absolutely perfect. Staff is very helpful and nice, the restaurant is big, modern and clean. Options for breakfast were impressive, both in quantity and quality. Very good coffee…but they only have one large coffee maker for the good stuff and that creates a bit of line up at peak hours. It will be my go-to hotel if I ever consider to visit Kyoto again.

Leisure Partner

10/10

Exceptional

30 Sep 2025

Joseph

Walking distance to Kyoto Station, even with luggage generally, only about 4 blocks away. Very modern and comfortable lobby, dining and room.

Leisure Family

10/10

Exceptional

29 Sep 2025

Hyeon

The Kyoto Station was near by which allows easy access to trains, Shinkansen, metro buses and tour buses. The room was very clean with routine house keeping. Dining staff were a bit snippy.

Leisure Self

8/10

Excellent

29 Sep 2025

Carla

I loved the decor, it was as the pictures. I had two issues that I needed to have addressed and they took care of them with a swiftness.

Leisure Self

8/10

Excellent

26 Sep 2025

Kevin

Little to much fragerence used in the hall ways and unfortunetly no laundry .

Leisure Partner

10/10

Exceptional

14 Sep 2025

Hayden

Very easy access to Kyoto Station and lots of places for food. It’s fairly quiet and avoids busy tourist attractions.

Leisure Partner

10/10

Exceptional

13 Sep 2025

MohamedAmin

Staff was very courteous and helpful.

Leisure Family

8/10

Excellent

19 Aug 2025

Jason

.

10/10

Exceptional

11 Aug 2025

Susan

Love the Hotel, comfortable, clean stylish and great view!

Leisure Family

10/10

Exceptional

10 Aug 2025

Issam

Amazing hotel!!

Business_and_leisure Family_with_children

8/10

Excellent

31 Jul 2025

michelle

This is a chic and luxurious hotel. Wonderfully comfortable beds. Quiet aircon. Responsive staff. Wide ranging high quality breakfast.
I’m marking down because of the lack of a laundry - which seems to be typical for Mercure Hotels. I wish they would fix that and then I’d have no hesitation in marking them as excellent, and returning.

Leisure Self

8/10

Excellent

23 Jul 2025

Philip

Well located reasonably priced hotel, only small complaint was that the air conditioning was a little weak

Leisure

10/10

Exceptional

18 Jul 2025

Chadwick

Not your typical Japan micro hotel rooms, they were spacious similar to American hotels. Distance from Kyoto train station a little farther than expected….a full 10 min walk for sure…not easy with luggage.

Leisure Family

10/10

Exceptional

22 Jun 2025

Kathy

The property is located near the train station and very convenient to shops. Loved the convenience of the downstairs bar. The staff was wonderful!

Leisure Partner

8/10

Excellent

19 Jun 2025

Adam

The location was great for transport, restaurants and bars.

Leisure Self

10/10

Exceptional

17 Jun 2025

emma

Great location. Beautiful property friendly welcoming staff. Lovely assistant restaurant manager.

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

PAULINE

Far from tourist spots

Leisure Family

10/10

Exceptional

08 Jun 2025

VENKATESAN

Well kept property. Nice restaurant.

6/10

Pleasant

31 May 2025

David

Overall, stay was alright but this hotel was a bit chaotic. It catered to a number of tour groups, which was fine and understandable, but they would all congregate in the communal area and were loud. I went to the lounge in the evening for work and there were people loudly talking on the phone, children running around and the staff didn’t do anything to ask people to be mindful of others.

The selection at breakfast was good and quality was okay, but food often ran out. There were a number of times over our stay that the cutlery and bowls ran out and it took a while for them to be restocked.

Friends_and_family Family

10/10

Exceptional

21 May 2025

Tony

Small and warm but clean with friendly service

They allowed me to check in early with my toddler and they were super friendly and helpful despite being so early in the morning. But I noticed they offer to store luggage at the front if necessary. The double bed room I got is quite small and tight. The A/C wouldn't go down either so the room stayed warm despite being in May.

Friends_and_family Family

10/10

Exceptional

12 May 2025

Janira

this hotel was very accommodating, our room was comfortable, staff was very friendly, walking distance to many spots

Leisure Partner

10/10

Exceptional

05 May 2025

Kimberley

Great hotel in a quiet area but not at Kyoto Station. 15 min walk from the train station.

Leisure Family

10/10

Exceptional

21 Apr 2025

ILONA

Great place to stay, very convenient

Self

4/10

Poor

21 Apr 2025

FARRUKH

Very Busy and with Poor Service

Upon checking in, we were given room cards to rooms that were already occupied. We found a family in the room watching TV - the family was as alarmed as we were. No sincere apology was offered when this mistake was pointed out. Instead, the reception person tried to upsell the restaurant breakfast package. Note that the restaurantvin the hotel offers overpriced Italian food.
The 2 rooms that we eventually got were somewhat unclean with stains on the sheets and small litter lying around.
We had booked rooms that could sleep atcleast 3 people but were given rooms for 2 people. Note that the 3-person rooms are limited in number.
This hotel is close to Kyoto Station and is hence extremely popular with tourists. There is not much close by besides the station. There are better neighborhoods to stay in Kyoto if you are interested in shopping and culture.
Needless to say, we will never be going back to this hotel again.

Friends_and_family Family

10/10

Exceptional

21 Apr 2025

paul

Hotel staff lovely and very helpful, lots of restaurants and food hall a 10 minute walk, we did the hop on hop off bus which was great,
Hotel ten minute walk from station