Name: Berjaya Langkawi
Address: Karung Berkunci, Burau Bay, 200, Langkawi, 07000, MY

Berjaya Langkawi

Kedah / Langkawi · Malaysia

Karung Berkunci, Burau Bay, 200View location

100 reviews shown

8/10

Excellent

21 Jul 2026

Srinivasan

Well maintained resort, clean room and pathway, all in one place. Staff were supportive, shuttle call was spontaneous except the checkout time. Restaurant orders were provided as a whole, nearly 1hr after order (hopefully due to the rush), we changed the restaurant and service was quick. Apart from these points, i would definately recommend this resort for my friends.

Short advice for guests, pool area bench are meant for people using pool, people are reserving their spots without being there for hours. I appreciate the management towards the patience for the guests, but reserving the pool bench with towels should not be encouraged.

Family

8/10

Excellent

14 Jul 2026

Erika

Mattress was not what I expected. Very hard and uncomfortable.The chalet are very roomy.

Family_with_children

10/10

Exceptional

14 Jul 2026

Hannah

A beautiful resort in a beautiful location, we thoroughly enjoyed our stay at Berjaya. It’s conveniently located to lots of Island attractions and surrounded by a beautiful rain forest. The room was excellent and well sized. The food was really good and overall it was great value for money.

Family

10/10

Exceptional

12 Jul 2026

Remy

Amazing resort!

Friends

10/10

Exceptional

04 Jul 2026

Akhilesh Rajendran

Nice place

10/10

Exceptional

29 Jun 2026

Anant

Staff is very thoughtful for guests with toddlers , which is great.

Family_with_children

6/10

Pleasant

18 Jun 2026

Chloe Isobelle

Clean room, nice area but we felt like the staff were all quite vague with instructions (especially at the spa) or blunt when you tried to talk to them.
The spa is expensive and the restaurants aren’t really anything to rave about so don’t get stuck there for 10 days with only a few restaurants to choose from like we did.
There is nothing else around the area.
Breakfast was decent.

10/10

Exceptional

16 Jun 2026

Tyrone

Most enjoyable stay for so many reasons. While the property is a bit dated, it is very well maintained. It is rather out of the way, but the fact it is nestled between the sea in the front and forest behind, I did not mind the drive. You can experience either the serenity of the sea or sounds of the forest, depending on the chalet you choose to stay in. Housekeeping is excellent, services offered is extensive, food quality and options are amazing, staff is consistently friendly and accommodating. Many small things like loanable amenities, having two sinks in the bathroom, refillable minibar, generous bathroom, no plastic bottles used, balcony with a sunset view, ever present security guards etc. made our stay so very memorable.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

MOHAMMAD ALI

Great location. Wonderful staff and clean

2/10

Poor

21 May 2026

Mamshad

I got food poisoning from their food!!

Partner

10/10

Exceptional

07 May 2026

Alla

Breakfast (buffet) was very good with a variety of dishes. Shuttle service was also very professional and fast. Room was comfortable and clean. Air conditioning worked well. There was enjoyable and pleasant atmosphere on the territory of the hotel.

Self

10/10

Exceptional

02 May 2026

Huda

The resort was beautiful and the amenities fabulous! The pool along with the private beach was gorgeous. The spa was also a beautiful experience. We stayed in the rainforest chalet so be prepared for ants on the bed etc. The room was clean and the minibar stocked daily.

The only con is the resort is a bit further away from main tourist areas (25-30) mins drive. On the other hand, it is very close to the Skycab!

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Susan

Beautiful wooden cabin set among forest but overlooking the beautiful beach. We had a lovely room always clean.

Nice gesture of fruit on first day. Also fantastic free mini bar . Stunning setting saw lots of monkeys lizards etc. I loved the mountains and sky cables in the distance. Wonderful Malaysian hospitality.

It’s very quiet around the area no shops or restaurants to speak of only the village at the bottom of Sky bridge. Which is walking distance although they run a shuttle. It’s shuts at 7 pm

I would definitely stay there again. Thinking of bring my family for my 60th in 2028 .

10/10

Exceptional

12 Apr 2026

Anjam

Great food, great location inc beach. The decor is all very much wood panels in mahogny - all great condition but not current look and feel - did not detract from the amazing time,

Partner

10/10

Exceptional

10 Apr 2026

Melanie

Wonderful views, dedicated and friendly staff and great food. We had a fantastic stay

Family_with_children

10/10

Exceptional

08 Apr 2026

louise

Beautiful property and setting. The rainforest chalet we had was sea facing with great views.Bedroom was clean and nice furnishings and bathroom ok but old scratched sink and shower cubicle needs new sealing . Loved the fresh fruit every day and mini bar topped up daily . Food was fantastic and great value for money . We loved the beach brasserie for breakfast as quieter and great sea view. The Boat house was handy for food and drinks and Anil and the other guys were great and service outstanding . Boat house though is scruffy and needs re painting and the chairs need replacing as rusty and old and some broken beach loungers.The beach is gorgeous but could do with litter picking daily to keep it beautiful All toilet areas need to be regularly fresh and cleaned . The staff in all areas were excellent and so helpful and chatty. Great Boutique shop that sold everything and lovely gifts and jewelry at good prices. We are looking forward to returning next year and hopefully the hotel will have had some areas refurbished and tidied up.

Partner

8/10

Excellent

29 Mar 2026

Jianning

The buffet breakfast was very good, with a

8/10

Excellent

25 Mar 2026

Sirrocco

We had a rainforest chalet fairly near reception, we rarely stay in resorts so we don't really have anything to compare this too but we absolutely loved it. The room was lovely, they left a little present for our toddler which was a lovely touch. The minibar being stocked each day was fab too. Absolutely loved being in the rainforest, the wildlife was amazing and the free evening nature walk was a real highlight, the guide was so knowledgeable and very accommodating. The pool area was great, beach gorgeous with views to all the hills behind. It's quite remote so if you want to travel around you'd need a car but we got a grab easily up to oriental village when we ate a few times as food in the hotel is expensive. We got 3 meals and 3 drinks at oriental village for the same price as one meal in the hotel. Breakfast is wonderful though, so much choice. We used the beach restaurant for breakfast and were usually the only ones in there first thing. It seemed really quiet overall, not sure if it's usually like this or if we really lucked out!

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Maureen

Amazing kind staff, food is phenomenal and the rooms are very clean.

10/10

Exceptional

23 Mar 2026

John Gerard

Have had a really relaxing stay so much so we extended by two days
The resort and island in general has been amazing with ever so friendly people

Partner

6/10

Pleasant

22 Mar 2026

Cynthia

The food at this hotel is overpriced. The breakfast buffet is terrific, but all other meals are not great value for the money. They charge for virtually every extracurricular activity, including billiards, foosball, tennis, etc.. These things should be included.

Family

10/10

Exceptional

10 Mar 2026

KYOHEI

The rooms are very clean. The showers have strong water pressure. Depending on the location of your cottage, the lobby may be far away, so you may need to take the shuttle bus. However, the shuttle bus always picks you up quickly, so it was a very nice environment.

Family_with_children

8/10

Excellent

09 Mar 2026

Anna Karolina

Room was great, clean large pleasant with sea view. A bit far from the hotel itself.

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Johanna

Stunning pool and beach area, food nice with many restaurants to choose from , friendly staff, very relaxing. The lodge was old but bathroom had been given a modern facelift. I liked the rustic charm

Family_with_children

10/10

Exceptional

27 Feb 2026

Jeffrey

Awesome stay at the resort stay at the rainforest chalet was great

Partner

8/10

Excellent

17 Feb 2026

Graham

Our room was fantastic - huge comfy bed, incredible view with great facilities.The service without exception was excellent. All staff were extremely attentive and very happy to help.

Leisure Partner

10/10

Exceptional

10 Feb 2026

Martin

Smashing place!!!
Great staff!!!
Lovely food.
Clean beaches.

Leisure Partner

10/10

Exceptional

07 Feb 2026

Baraa

Awesome views, friendly staff and very clean rooms

Leisure Partner

8/10

Excellent

05 Feb 2026

Andrew

Great resort with good facilities and well organised. The room we had was spacious, clean with comfortable bed. Beach bistro had good food, avoid main buffet dining room, it’s chaotic. Lots of wildlife around to see. Only very slight downside is that it is starting to feel a bit tired and dated.

8/10

Excellent

29 Jan 2026

Gary

Staff very friendly accommodation was very nice, mini bar topped every day no complaints. Few gripes not enough sunbeds, and breakfast felt like a cattle market. I just come back from e&o hotel penang it was run to a very high 5 star hotel.

Partner

10/10

Exceptional

27 Jan 2026

ALIDA

The resort was top notch....wish we had stayed longer....will be back!!

Leisure Partner

10/10

Exceptional

23 Jan 2026

philip

Easy check in great service to and from rooms . Pool crowded but no towels before 9am. Rooms spacious with good air con .
Very clean hotel and staff excellent and professional.

Food very good and checkout easy . Paradise in my opinion with fire show in the beach on Friday and Saturday . We did private beach dining £240 per couple but it was great . We were a bit on show but it was fine .

Overall a great location and please do the excursions to the mangrove £33 each but we got to see at least 30 sea eagles on a feeding frenzy !

Leisure Family

8/10

Excellent

18 Jan 2026

Kanij

Rooms need to be renovation. Customer service need to be improve.

Friends_and_family Friends

10/10

Exceptional

13 Jan 2026

David Tat Kong

Positives:
We initially booked a flight and accommodation package through Wotif but upgraded the second half of our 8 day stay to the water chalet. Both areas were beautiful and unique, but the water chalet was truely sublime.
Too bad you can't jump into the sea from your room. Or any of the water chalets for that matter.

Staff were excellent, always courteous and very friendly.

Free shuttle was fantastic and prompt. Drivers were safe and skilled.

Negatives:
Need to pay extra for all other hire activities that should be free given the expense of the room: canoe, body board, pool toys, pool table, table soccer, fishing rod.

Not resort related, but also be aware when you book tours, you need to pay for additional activities (canoe, life jackets, snorkels, toilet, everything else that isn't the tour). Eg: if you booked a snorkeling tour this won't include lifejacket hire for swimming, snorkels, beach lounge/shade, etc.

It was explained differently to us but when you check in, you will need to pay additional tax per day of stay, but also a RM700 deposit. Money isn't taken out at this point but it's used as a room tab. The final amount will be deducted from your credit card at the end of your stay plus any owing.
Refunds of unused deposit may take up to 1 month - which is strange as the money isn't taken out initially.

All in all a restorative and luxurious island vacation. Great for couples and families.

Leisure Family

6/10

Pleasant

04 Jan 2026

Sabera

No, the room could have been way better. The floors squeaked so loudly. The sink was leaking and cracked. I expected better conditions and was disappointed.
The staff was excellent and the breakfast was great in terms of quality and variety.

10/10

Exceptional

30 Dec 2025

Nauman

The room, the view, the amenities and especially the staff was truly 5 star, best I have seen.
The staff especially makes you feel comfortable and very much appreciated, a mutual feeling I can assure them

What can be improved is the quality of breakfast, which I feel for a resort like that was very very sub-par. Just cause you fill all the space doesn’t mean there is quality of food- please consider a wider variety of items

Leisure Family

6/10

Pleasant

26 Dec 2025

Sarah

While the hotel is located in a beautiful location, the food is sub-par and not worth the price. Our biggest gripe was the beds which were extremely hard and the sheets did not feel clean. That saod the service was great and the staff was very friendly.

Friends_and_family Family

8/10

Excellent

21 Dec 2025

MOY HIONG

Good service from all staff. Keep it up!

Leisure Family

10/10

Exceptional

09 Dec 2025

Housam

We booked half board, breakfast was very good with many variety to chose from. Dinner was also amazing with many different dishes including fresh vegetables, fruits and freshly squeezed juices

Leisure Partner

8/10

Excellent

02 Dec 2025

Peter

Nice location, average facility

Leisure Partner

10/10

Exceptional

02 Dec 2025

Mohammed Tahmid Zilal

The chalet was amazing, the staff and srvices were second to none and the resort in general is a fantastic time. The restuarants on the resort are top class and the spa facilities are a must-use. I cannot recommend Berjaya Resort anymore, you simply must stay here if you are visiting Langkawi

Leisure Partner

8/10

Excellent

01 Dec 2025

Aik Beng

Overall we had a good stay

10/10

Exceptional

29 Nov 2025

Chi Cheng Daniel

Very good sea view

Leisure Partner

6/10

Pleasant

28 Nov 2025

Christopher

I enjoyed staying at this hotel however it is not operating at a five star standard.

The WiFi is exceptionally poor, parts of the public areas look tired and need refurbishment, the standard of food in the restaurants is generally not good (certainly not the standard I would expect of a five star hotel) and the rooms are not five star standard (the beds are very hard and the pillows very uncomfortable). The staff were friendly and helpful, however they would not allow us a late checkout even though we were not flying until the evening. I understand the room may be required back for cleaning, however, in my experience, a good hotel will provide facilities / another room to guests to change and shower in when checking out late.

Leisure Partner

10/10

Exceptional

27 Nov 2025

Afton

Beautiful resort with many things to do and very accommodating staff.

Self

10/10

Exceptional

19 Nov 2025

Farzana

The stay was awesome, the staff make this place magical, nothing is too difficult to achieve, we had our laundry dried 2 hrs before checking out

Friends_and_family Friends

10/10

Exceptional

18 Nov 2025

Dmitry

Staff was fantastic, friendly & helpful. Place itself was decent. Cannot complain about cleanliness around either... Overall rating is 4.5

Leisure Family

10/10

Exceptional

15 Nov 2025

Donald

Fantastic room. Staff were very efficient and friendly. The Pan Thai restaurant is a must go. The food and setting are both amazing. The one criticism would be the eco policies. Can’t remember seeing any solar panels. Water was in plastic bottles. A lot of resorts provide refill stations. Most guests carry water bottles nowadays. If they don’t you could sell a resort branded one at a fair price. And why once the pools are closed do you still waste energy aerating them and lighting all of them. Love the wildlife in the resort. Recommend the nature walk early on so you are aware of where to look for the local animals. But a great resort and I would like to think will be back .

Partner

8/10

Excellent

15 Nov 2025

sheema

Amazing breakfast
Excellent location

Leisure Partner

8/10

Excellent

10 Nov 2025

MITESH

Nice resort with a private beach and chalets on the water. Good variety of services and restaurants and food. People are very polite and soft spoken and happy to help in any way they can.

The instructions can be confusing sometimes due to language differences and the staff being soft spoken. We found that to be true in other dealings outside the hotel as well.

10/10

Exceptional

05 Nov 2025

julie

Location was brilliant in amongst the forest, lovely beach and pool.The food was excellent and the staff were very friendly and helpful.We had breakfast included,which was phenomenal so much choice in a lovely setting with fans running to keep us cool .The hotel has a lovely vibe and our chalet in the forest was lovely.They even provided a shuttle golf buggy,to and from your room if you wanted it which was very easily accessed.There was a free afternoon tea provided from 3-5 pm every day.

Leisure Family

6/10

Pleasant

05 Nov 2025

Srijit

For a 5-star hotel, we had expected much better communication and facilities. We had booked a premium sea view chalet but to get to the chalet, we had to go down a flight of stairs and then go up a flight of stairs which was extremely difficult for my parents both of whom are senior citizens. We were not notified of this earlier. For such warm weather, the AC and fans at the lobby, Dayang cafe, etc, are really poor offering no comfort at all. There was a real lack of communication among the staff regarding our late checkout and we had to explain the same things multiple times to different people. We had a nightly dinner allowance of RM150 per adult but we were told by the reception staff that this was only RM150 per room. We were 4 people in 2 rooms and so, the allowance should've been RM600 per night and not RM300 per night. There are no cash withdrawal or washer/dryer facilities that was disappointing for a 5-star hotel that is so close to the beach.

Leisure Family

8/10

Excellent

27 Oct 2025

Rosalind

The hotel being based in the tropical environment whilst also being on the beach was incredible, and the wildlife was a real experience to be around. The staff were super friendly and helpful and drop you off around the resort on the shuttle buggy’s which is helpful where it is quite hilly! The rooms and general hotel are tired so wouldn’t say this standard would be a 5 star and does need a wide scale refurbishment. Walking distance to sky cable which is a must do experience there and the breakfast was incredible!

Leisure Family

10/10

Exceptional

26 Oct 2025

Barry

Overall the resort met all our needs.Chalets were private,well fitted out and private .The choices for dining were excellent and extensive.Overall I would recommend the resort to anyone.

10/10

Exceptional

11 Oct 2025

Jessica

Relaxing resort away from hustle and bustle

Gorgeous setting in the forest, big spacious pool, clean beach and amazingly friendly staff. Location walking distance to oriental village - perfect place for a relaxing holiday if you don’t want to leave the resort.

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

gypsy

Amazing! Beautiful, quiet, lots of places to eat and the friendliest staff I’ve ever met. The wildlife is beautiful and well cared for, not exploited or captive at all. Greta place for animal lovers and those looking for a relaxing get away.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Omair

Thank you to the Berjaya staff for looking after my family and I

Leisure Family

10/10

Exceptional

25 Aug 2025

James

Excellent. Recommend highly

10/10

Exceptional

25 Aug 2025

Alexander

Berjaya was perfect for just lying by the pool and relaxing. The staff were welcoming, friendly and efficient.
The hotel offered excellent accommodation at excellent value
My only negative was the food options. Breakfast was good. The Beach Brasserie and the Thai restaurant were nice but when in Malaysia I would like to eat good Malaysian food. The cafe option was disappointing

10/10

Exceptional

11 Aug 2025

yudenis

Great property, friendly staff, wonderful mix of nature and comfort and luxury.

Leisure Family

10/10

Exceptional

04 Jul 2025

Istar

I had the most unforgettable stay at Berjaya Langkawi Resort it truly exceeded all expectations! From the moment I arrived, I was welcomed with warm hospitality and surrounded by breathtaking nature.

Leisure Family

10/10

Exceptional

30 Jun 2025

Gabriel

The staff were all local Malaysians. Fascinating. A rare sight these days even in 5 star hotels. And the best part is all of them spoke English very well, even the cleaners. Well done.

Leisure Partner

10/10

Exceptional

26 Jun 2025

Verified traveler

Stunning resort with fantastic service

Superb stay. Not only was the resort itself fantastic, with an incredible private beach and a perfect mountain backdrop, but the service was exceptional too. When we had a small issue with our original room, the reception team were brilliant about resolving it speedily. A special thanks for Hafi, Mina and Padi for their help- it was truly appreciated and helped to make the stay really special. Would happily stay there again.

10/10

Exceptional

24 May 2025

kim

A taste of paradise being in the rain fiorest and still see the sea. Hotel staff were all friendly, our chalet was a bit dated but it added to the natural surroundings, the floor boards could be looked at creeked all the time. Views were amazing and you felt like you were living in the rain forest close to nature with so many animals and birds to see. Food was very good and liked how we could choose which restaurant to dine in each night. As far as eco more needs to be fone as plastic water bottles delivered each day no water filling station and toiletries were small individuals where large shower and shampoo dispensers would use less plastic. Hotel kindly decorated our room and provided a lovely csje as i said it was my husbands special birthday which he was very grateful for. Mini bar in room is a nice touch, would be nice to have bath robes as only slippers were provided. Would i recommend... .yes this is paradise!!

Leisure Partner

6/10

Pleasant

22 May 2025

Anurag

We booked the room based on Expedia Reviews.

Housekeeping was fast and good. But pickup/drop from lobby to room, guest services, was average.

We were in Rain forest and it was raining, so some insects were natural

Veg food options were limited

Average stay for us

Leisure Family

10/10

Exceptional

13 May 2025

Rita

It was really nice to stay somewhere which is different, all staff were very nice, the only thing is mosquitoes which is out of their control

Leisure

10/10

Exceptional

13 May 2025

Verified traveler

Lovely chalet experience. Quiet and peaceful vibe. Great food and service. Didn’t have to leave the hotel.

Friends_and_family Friends

4/10

Poor

07 May 2025

Mehraj

We arrived a day late to the hotel due to flight delays and the hotel and Expedia refused to refund us. It was nearly $600/night for on the water suite. During check in, we went to guest kiosk (right of check-in) and Intan was making me feel like i was stupid for asking a refund, making faces, smiling (lauging almost) when i asked question and talking to Saad next to her in their native language. I spoke to them throughout the stay just to see if they're always like this and one day when their management was there, Saad was super friendly. Anyways, we got lucky with our room since that was the best one at the property (room 1523) since it offered privacy and amazing views and was actually on the water unlike some other rooms where the water doesnt get there until tide comes in. They drive you in a buggy around the property to get to your room so id say if i got any other room, i probably wouldnt have enjoyed my stay since it was so hot and humid, we maily stayed in the room and enjoyed the view. I think if you get the forest challets expedia tries to charge you for breakfast but from what i saw on their website and whay i experienced on the property, breakfast is included with all the rooms so dont get scammed. Breakfast was a great experience, they have so much food! Sardines Sambal with the coconut rice is a must try, but easy on the sambal, it's spicy. The beach is alright, couldnt see any fish though. No more than 4 days needed in Langkawi id say.

Leisure Family_with_children

8/10

Excellent

03 May 2025

Ravi

Property is bit worn out including rooms. But the service is good plus the facilities they give in the price like mini bar, dinner coupons etc. Breakfast options at Dayang cafe are not too bad but the service is not that great given they have to serve a big crowd so it is always chaotic.

Leisure Family_with_children

8/10

Excellent

30 Apr 2025

Jessica

Near cable car and waterfall- great hotel and location. Very good re dietary restrictions

Leisure Family

10/10

Exceptional

28 Apr 2025

Kristen

Fantastic Hotel and staff!

Friends_and_family Family

10/10

Exceptional

27 Apr 2025

Joe

Nice view

Friends

10/10

Exceptional

26 Apr 2025

Tracey Elizabeth

Second time back at this resort which we find very relaxing the resort itself is fabulous from the gorgeous pool area to the beach bar and ocean with lovely white sand - we stay in the Seaview chalet which has an amazing view of the ocean - lots of beautiful wildlife here wish we had done the Nature Walk maybe next time - spa was really good my hubby said was the best massage he ever had I got the full body scrub which was also very good - staff here are extremely friendly and go out of their way to make your stay one to remember - big shout out to all the staff at the Beach Bar especially Ganga who remembered us from our last visit - Fire show here is really good make sure to get to the beach early for a good spot - Food - breakfast was not great this time and food in restaurants was a bit hit and miss which was the only disappointing part of this visit - in saying that it won’t stop us coming again - cable car you can walk to and is a must do the views are wonderful - we also caught a ferry from the marina near by just 7 mins in the car and went across to Koh Lipe Thailand for 2 days - plenty to do and you can book trips through the hotel 🏖️🏖️

Leisure Partner

10/10

Exceptional

18 Apr 2025

Hannah

Great location for exploring Langkawi, within walking distance of the sky walk and great trek to seven wells. Clean and tidy chalets with beautiful views over the sea.

Leisure Partner

10/10

Exceptional

18 Apr 2025

Jessie

So worth the trip! The highlight of the trip is the stay at berjaya resort. It’s clean quiet great breakfast buffet. My favorite restaurants are the Thai restaurant which requires reservations and bb. Enjoy sunet or just sit there listen to waves. Highly recommended!

Leisure Self

10/10

Exceptional

16 Apr 2025

Haithem

Awesome location. Loved the chalet on the water

Leisure Family

10/10

Exceptional

14 Apr 2025

Majdi

10/10

Amazing resort. The cabin we stayed in was the sea view one which had the most incredible view. Walking through the rainforest everyday was amazing, but do make sure to bring bug spray with you. The pool and beach were amazing and always clean. The lounge chairs at the pool fill up quick, make sure to get down there early. What made this place so incredible is the staff. Every single interaction was amazing, they would always go above and beyond for us, including setting up a honeymoon greetings on the bed for our arrival. 10/10 service. The food was also amazing, all restaurants on the resort had tasty food and made it feel like we never gad to leave the resort to eat. Bugs will come in if you leave your door open, but we made sure to go in quick and generally avoided any tiny friends coming in. But the resort did leave bug repellant in the room which was a nice touch, as well as the umbrellas everywhere including in the room. The wifi wasn’t the best overall, which is my only point of constructive feedback. I would recommend this place 100%, specifically because of the staff and how hospitable they were. The spa was also a 10/10 experience, despite those cheeky monkeys running into the reception area causing havoc.

Partner

10/10

Exceptional

11 Apr 2025

Nadia

Loved our stay at Berjaya and will be back. The Rainforest Studio we stayed in gave us exactly what we wanted, surrounded by trees, with a view of the ocean. Monkeys were plentiful and a joy to watch but not bothered. Built into the side of the mountain the resort is spread out, quiet and close to nature. If walking isn't your thing there's a bunch of (quiet electric) shuttles that cruise around and you call it can hop on. Food was amazing at all restaurants, staff were warm and kind, bed/room was comfy. The only thing I'd suggest is that kids club was aimed at young children. No staff organised pool activities or games for a kid of 8. But he made a friend each day on the pool and they created their own fun. We'll be back!

Leisure Family

8/10

Excellent

10 Apr 2025

zoe

This is without doubt a spectacular setting! We really enjoyed our stay.

As others have said the decor is tired and I would add that the family chalet is still
Not particularly roomy.

The staff around the hotel are warm and friendly but there is not the ratio of staff to guests you would expect from a 5 star hotel.

The food was average throughout, we didn’t leave hungry but nothing was wow or even very good.

In reality I think the resort is a very good 3.5 star hotel in a 5 star location.

The wildlife was our priority and this did not disappoint, the nature walk with arm was brilliant he was really informative.

Having said all the above, we loved our stay and feel that the price reflects the quality as the berjaya is significantly cheaper than both the westin and four seasons on the island.

We would recommend to friends!

We wouldn’t hesitate to recommend, just don’t go with illusions of 5 star service or amenities.

Leisure Family_with_children

10/10

Exceptional

03 Apr 2025

See Chian

Our chalet was upgraded to on the water premium chalet after hearing we have stayed there a few years ago.
Highly recommend this resort for service, food, facilities and friendly staff. Tourist attractions are near by.

10/10

Exceptional

01 Apr 2025

June Fook

Staff and service

Leisure Partner

10/10

Exceptional

31 Mar 2025

Isobel

Perfect location for jungle wildlife

It’s a beautiful location with lovely wooden chalets to maintain the integrated look. Amazing wildlife right outside your window. So many dining options. Not too over priced. Lovely beach.

Friends_and_family Family

10/10

Exceptional

23 Mar 2025

Thulasy

I loved the chalet styled room. The customer service response was fast. Every day the room got cleaned well. Loved the free beer and the chips.😀

Leisure Partner

10/10

Exceptional

22 Mar 2025

THUY

Well organized

Partner

10/10

Exceptional

14 Mar 2025

Sheetal

Really great resort. Enjoyed the various dining and bar options. Private beach, clean.

Leisure Friends

10/10

Exceptional

12 Mar 2025

Kim

We stayed at the Berjaya resort 10 years ago and loved the experience so came back for my husbands birthday and we were not disappointed so quiet in the rain forest lovely beach monkeys everywhere great food service and the staff are so friendly and helpful there is also a relaxing spa

Leisure Partner

10/10

Exceptional

24 Feb 2025

Kishor

Generally a great property and wonderful beach.For the beach towels one has to walk up to the pool area to get and return towels which can be a small hike in the hot sun. Great Thai restaurant and service. Dayana and Brassarie were great restaurants. However it always took time for the wait staff to get your order. You had to wave them down for additional service and to obtain your bill after you were done. None of these issues would deter me from returning.

Leisure Partner

10/10

Exceptional

20 Feb 2025

Milada

Everyone was wonderful here. Great experience.

Leisure Friends

10/10

Exceptional

18 Feb 2025

Kenny

A and 6 stars!

Leisure Family

8/10

Excellent

16 Feb 2025

Gail

Beautiful setting, services, and staff. Food fine but not outstanding.

Leisure Partner

8/10

Excellent

14 Feb 2025

David

Overall ok

Difficult to rate. Initially the property felt tired and busy but it grew on us over our 4 day stay and there is a lot to like about it. Relatively good value and the food offerings aren’t overpriced and service charges are shown inclusive in menus which made it easier. I think the cheaper Forrest rooms are better and I don’t think I would want to pay for the superior sea view ones as they were closely spaced and not as good in reality as pictures.

Partner

10/10

Exceptional

13 Feb 2025

abibe

Very pleasant

10/10

Exceptional

05 Feb 2025

Betty

Lovely place on sprawling property. Food is unbeatable. We found no need to go anywhere else to eat. Staff are amazing, and the tour to Kilim Eco Park they arranged was fantastic. The guide was a naturalist with great respect for the area. Highly recommend going with their guide. Didn’t love the private beach at Berjaya unfortunately. Found other beaches on the island more beautiful and enticing. And the wildlife on the property is amazing!

Leisure Partner

10/10

Exceptional

01 Feb 2025

Catharine Ann

This property was well laid out and most chalets were set back into the jungle which gave it a very natural look. The property was very walkable though there were also little carts that could take you around. The ocean view chalet had a magnificent view and a beautiful balcony with 2 loungers and 2 chairs. The staff couldn’t be more kind or accommodating and anything we wanted they got quickly and with a smile. The food options were good and we loved having our breakfast each morning by the water. They kept the beach clean and the water was perfect for swimming with a sandy bottom. Though there were a few places around the resort that could use little repairs, overall we were very happy with our stay and would return again anytime. If you like a natural environment with modern conveniences and a quiet and relaxing resort with helpful and friendly people this is a great choice. And it’s also within walking distance of the skybridge!

Leisure Friends

10/10

Exceptional

16 Jan 2025

Jaswinder

Love it

Leisure

10/10

Exceptional

06 Jan 2025

Tahsin

Leisure Family