Name: The Ritz-Carlton, Langkawi
Address: Jalan Pantai Kok, na, Langkawi, 07000, MY

10/10

Exceptional

08 Jun 2026

Lynn Ann

Excellent. Absolutely lives up to its 5 star reputation.

Service interactions were all welcoming, pleasant and accommodating to our needs.

Our room was perfection. Balcony was pleasant, there is plenty of comfortable seating choices in the room. The bathroom is a highlight. Housekeeping service was impeccable, right down to a lovely bubble bath, strewn with rose petals, they prepared on two occasions. Diptyque products.

Food at all the venues, particularly the breakfast buffet, was excellent.

Spa services were very good and the spa setting is stunning.

Grounds and landscaping are well maintained. There are some lovely garden walks to enjoy. The onsite gym is nice and was reasonably busy on the days that I used it. Beach is well groomed. We were unable to enter the water the few days that we were there due to warning flags.

Pools were nice enough. The adult pool was closed for maintenance during our visit, an alternative pool was offered at one of the beachfront villas, but we did not use it. The family pool was busy with children, as expected. There was not much shade cover to be had at the adult pool and it would have been extremely hot baking the sun (hopefully they are addressing that with the renovations)

Of note, the resort is on a very hilly slope. Our 3 story building didn’t have an elevator. There are plenty of golf carts available to take you where you need to go. If accessibility is an issue for you this could be a hindrance.

Outstanding property.

Partner

10/10

Exceptional

31 May 2026

Christopher Gerard

The entire experience was superb!

10/10

Exceptional

15 Apr 2026

Junyan

I stayed at this resort in Mar 2026. It is clean, quiet, & secluded. All staffs greeted us with a smile at all time, and they even personalized our 25th anniversary with decoration and a custom made key chain; a small but meaningful gesture. Room service & turn down service were great. Pool and beach are clean. The only thing that needs improvement is the food; it was not bad, but not eye opening either. We will definitely consider going back if we can.

Family

10/10

Exceptional

30 Mar 2026

Wan Lyanna Adiana Binti Wan

It exceeded my expectations!! This hotel is so beautiful and we enjoyed every single minute of it. The staff are so friendly and nice, we were definitely spoilt and pampered throughout our stay. They’ve also gone above and beyond for our honeymoon which we were so touched and made our experience so beautiful. The breakfast buffet was so delicious, I’ve been to many hotels but this is definitely number 1. The food at beach grill and horizon was so delicious too. We also enjoyed our massage at the spa and Que was very knowledgable and entertaining for the nature walk. Absolutely recommend this place, honestly no need to look elsewhere ! We will be coming back again soon :)

Partner

10/10

Exceptional

19 Mar 2026

William

Stayed in a beachfront villa 21 and it was amazing. Location was perfect. Had shade from the trees to escape the sun but direct access to the beach. Located between Horizons bar and the restaurant. Staff was very personable. Jat was our Butler and he made us feel welcomed and was always there if we had a request. All the staff was exceptional to be honest!!

Partner

10/10

Exceptional

12 Feb 2026

Moinuddin

All good

10/10

Exceptional

26 Jan 2026

Rameez

⭐️⭐️⭐️⭐️⭐️ 100/100 - An Unforgettable Escape

The Ritz-Carlton, Langkawi was everything I was hoping for and more. From the moment we arrived, the attention to detail was second to none. The level of politeness, genuine warmth, and attentiveness from every single member of staff made the entire stay feel incredibly personal and special.

The rooms are absolutely stunning, beautifully designed, peaceful, and luxurious. It truly felt like a proper escape from reality, exactly what I was looking for. Every detail is thoughtfully considered, making it easy to completely relax and switch off.

The monkeys roaming the resort genuinely add to the experience and make it feel even more unique and connected to nature.

A special shout-out to the buggy drivers, who were all incredibly quick, helpful, and friendly, always arriving with a smile. Another huge thank you to Lee at the Beach Grill Restaurant, who was so kind and welcoming, and to the entire team at Horizon, where we spent a lot of our time and were consistently looked after so well.

The front of house team also deserve a big mention they were lovely, organised everything I needed seamlessly, and even followed up to make sure all my questions were answered. That extra care really stood out.

Overall, I honestly could not recommend this resort highly enough. Exceptional service, beautiful surroundings, and an experience that feels truly special. Can’t wait to return.

Ali - 313.

10/10

Exceptional

20 Jan 2026

Warren

The room was amazing, staff was super attentive and lots of free things. Property is not showing its age at all. Food options are very good , the kitchen especially is amazing. The buffet at all Ritz Carlton are top notch

Leisure Partner

10/10

Exceptional

09 Jan 2026

Benjamin

Room was incredible, staff were beyond attentive, any niggles were resolved immediately and perfectly. A really incredible stay, we will be back.

Leisure Partner

10/10

Exceptional

24 Nov 2025

Shahid

Very clean and beautiful room with views. Excellent staff. Breakfast was delicious. Amazing views.

Family

10/10

Exceptional

17 Nov 2025

Sherin

We really enjoyed our family stay at Ritz Carlton Langkawi with our toddler. The room was impressive (very spacious, clean, ocean views - one of the nicest rooms we’ve stayed in), breakfast buffet was amazing and the hotel was very kid friendly. We appreciated the little things that customer service thought of - one day we came back to our room and there was a kids tent in the room! These little thoughtful touches made our stay memorable and I would definitely recommend this hotel and would come again!

Leisure Family_with_children

10/10

Exceptional

13 Nov 2025

Shamini

The service was excellent. Staff were acocmodating and so courteous. The room was very good.

10/10

Exceptional

04 Nov 2025

Kee Seng

Forest feel with minimum seaview, staff service excellent, overall nice experience. Our room need to walk staircase down one level (no lift), suggest hotel to avoid this room type for family with young kid.

Friends_and_family Family

10/10

Exceptional

14 Oct 2025

Genevieve

This hotel is pure luxury and we enjoyed our stay from start to finish. The staff are unbelievably friendly at all times. They make such an effort to be personable and will subtly offer to help with things before you even get the chance to ask!

We chose to upgrade to an ocean villa which was absolutely stunning. Completely secluded in a beautiful setting. Wildlife all around and the most tranquil view of the sea outside the villa.

The food and drink were amazing and even though the adults only pool/bar was closed for maintenance, the hotel opened two normally private villas with fairly large pools which we could enjoy. These were super quiet and the staff were continuously bringing us snacks and complimentary drinks (as well as food and drinks from the beach bar if we needed!).

The breakfast was brilliant and the restaurant was picturesque, nestled into the trees.
There was even a great gym and lovely areas to walk around.

We had the absolute best time at this resort. It felt like a mini paradise and although it is not cheap, we felt it was worth every single penny. The small touches made everything even more special. We hope to be back one day!

Leisure Partner

10/10

Exceptional

12 Oct 2025

Mark Wai

Lovely surroundings, staff make the experience

Leisure Family

10/10

Exceptional

01 Oct 2025

Andre

great staff, great rooms. beach ok. food choices ok

Leisure Family

10/10

Exceptional

16 Sep 2025

betul

What an awesome awesome exprience. I have been to hundreds of 5 star hotels but nothing beats this place. Perfect from the staff to the resort , to the room, to the location, to the facilities and food. Perfect !!

Partner

10/10

Exceptional

13 Sep 2025

elsie

It was excellent, the horizon pool is great and staff will serve snack food n drink to you free of charge . Saturday with live music playing while you enjoy dinner or swimming in horizon.
The facilities , steamed room, sauna are complimentary and service are excellent
The breakfast also wonderful , buffet and including A la cart .. I definitely will return . It really worth in value . Staff are all friendly

Partner

10/10

Exceptional

08 Sep 2025

Shoon Kuan

My wife and I stayed at Ritz Carlton Langkawi for 3 nights and would rate it one of the best luxury hotels we had stayed so far. Room was very spacious, with unique design, located in rainforest terrain and I really enjoyed perfect view of the blue-green sea from our room balcony. As the rooms, villas and various facilities are scattered across the rainforest, we moved around by hotel buggy and the atmosphere and experience was truly holiday-like. Hotel staff are amazing. They are very polite, greet you everywhere and always offering helps. My wife and I enjoyed our stay here very much

Leisure Partner

10/10

Exceptional

11 Aug 2025

Dale

Paradise in Langkawi

From the moment we arrived and warmly welcomed it was clear to us that this was more than just a hotel, it was a luxury experience. The resort was absolutely beautiful, the staff utterly amazing and the service impeccable.

I have stayed in many resorts and hotels, often on the higher end of the scale, but nothing has come close to this. Simply put, it is the best hotel I have every stayed in, period.

A huge personal thank you goes out to Torun, Zia and Prakash from Housekeeping, Suhayl and the Horizon Pool and Bar Team, and last but certainly not least, the entire staff at the Langkawi Kitchen.

Staying here was the absolute standout highlight of a beautiful 2 week vacation in Malaysia, and we look forward to staying here again in the future. A beautiful experience that we both will remember for a very long time.

Partner

10/10

Exceptional

09 Aug 2025

callum

Absolutely incredible, we'll be back for sure!

Leisure Partner

10/10

Exceptional

31 Jul 2025

Abdurahim

Service was Amazing…very friendly staff and never got a no for an answer..Always willing to help.

Family_with_children

10/10

Exceptional

17 Jul 2025

Manjeet Kaur

Beautiful hotel with great options with in the resort

Leisure Family_with_children

10/10

Exceptional

08 Jun 2025

Suk Han

Really great stay - Beautiful yet still very functional rooms nestled in nature environment, each restaurant has its unique architectural feature and the staff team warm/impeccable

10/10

Exceptional

26 Apr 2025

Joanna

Thoroughly relaxing, beautiful surroundings and wonderful staff

10/10

Exceptional

09 Mar 2025

Verified traveler

Island bliss

Blissful stay, staff were cheerful and extremely keen to make one's stay enjoyable. Idyllic location. Our rainforest villa was very private, cleverly architected and comfortably laid out inside. The private splash pool was larger than I expected. The only improvement i can think of would be to have an adjustable parasol by the sun loungers (they were just too hot to use for quite a lot of the day). Thanks for a lovely stay.

Partner

10/10

Exceptional

16 Feb 2025

winn

Great stay

10/10

Exceptional

04 Jan 2025

Chee Keong Rob

the Ritz

Beautiful room and breakfast was great. The problem I have is our room was just opposite the restaurant and in the morning and late afternoon, staffs were shouting to each other. Check in was slow . But lobby staff were friendly and helpful.

Friends_and_family Friends

10/10

Exceptional

02 Sep 2024

Hongzhou

Very friendly staff, making my family vacation a very wonderful experience. For improvement, suggest to upgrade their kids club to have more activities.

Leisure Family_with_children

10/10

Exceptional

23 Aug 2024

Fahed

First choice in Langkawi

First choice in Langkawi for Families

Friends_and_family Family

10/10

Exceptional

04 Aug 2024

Nicole

Such an incredible experience. Highly recommended.

Leisure Family

10/10

Exceptional

17 Jun 2024

Ryosuke

We only stayed one night but really loved the stay.

Leisure Friends

2/10

Poor

01 Mar 2024

andrew

Great marketing. Terrible reality

Left this hotel after less than 14 hours.
Booked through hotels.com and the room provided was significantly different than advertised. Total miss selling. The adverts offer stunning views, wilderness. We were placed in a basement, the only view was of a 6 foot man made fence, 12 foot in front of the windows. We could not see over, under or through the fence. What hotels.com also don’t tell you is you can’t open the windows and advised against sitting outside due to the monkeys in the forest. Throughout the room there are many warnings about the monkeys also highlighting if they get into the room you are liable for all damage! In essence. The room was dark, a basement, glass box where you could look outside other than at a fence and couldn’t open your doors to the outside. This is a high turn over hotel, the staff go through the motions, from checkin in the evening through to the following morning after requesting to leave - btw the other room we had been offered, wasn’t ready until mid afternoon and came with even more warnings about monkeys entering the room , don’t leave doors open and don’t go on the balconies when monkeys are about. Again your trapped in a giant greenhouse. The whole experience is very superficial - lack of any teal customer focus. High turn over of customers, with elaborate marketing materials. Hotel was very quick to point out all errors are hotels.com / Expedia. For miss information on what the hotel offered, lack of detail on the booking

Friends_and_family Family

10/10

Exceptional

29 Feb 2024

Najm

Excellent service and experience. Thank you!

Leisure Partner

10/10

Exceptional

15 Feb 2024

Vincent

Beautiful and well designed. Spacious and modern upgraded room, beautiful location and views.

Leisure

10/10

Exceptional

22 Jan 2024

Ekaterina

Amazing stay

Incredible stay from start to finish - beautiful hotel and the staff were top notch. Stayed for our honeymoon and they made it an incredibly special time. 10/10.

Partner

10/10

Exceptional

25 Nov 2023

domenico

“Just” 5 stars as the app doesn’t allow to give more
Simply amazing
Service was attentive, scrupulous and extremely professional. Really beyond expectations.

Leisure Partner

10/10

Exceptional

22 Nov 2023

Lauren

5 star hotel and more

This is one of the best hotels we’ve ever stayed at. Upon arrival we were upgraded to a suite. Throughout the trip we were greeted by friendly staff who remembered our names. The restaurants are fantastic, great food and views. I’d recommend this hotel to absolutely anyone who asked me - best experience we’ve ever had!!

Partner

10/10

Exceptional

10 Nov 2023

Adrian

We had a wonderful short stay. Getting around the resort was easy with buggy services and we had all that’s needed within the resort itself without having to step out at all.

Leisure Family

10/10

Exceptional

27 Oct 2023

Saeko

Friendly hotel staff everywhere at the property, they gave me happy wonderful stay. The room is clean with nice view and good amenities. I love their robe, very comfortable. Restaurants and bars are also great. Tasty BF and other dishes I enjoyed a lot. Spa treatment was also amazing.

Leisure Self

8/10

Excellent

20 Oct 2023

Si Qi

-

10/10

Exceptional

26 Sep 2023

Takayama

One of the best hotel in the world

Leisure Family

10/10

Exceptional

23 Sep 2023

Verified traveler

Amazing hotel with fantastic facilities and staff

Partner

10/10

Exceptional

18 Aug 2023

Turki

Everything was excellent

Leisure Partner

10/10

Exceptional

10 Aug 2023

Michiko

Perfect hospitality. Wonderful room, facilities and restaurants.

Leisure Family

10/10

Exceptional

14 Jul 2023

Manvinder

.

Leisure Partner

10/10

Exceptional

02 Jul 2023

Verified traveler

Best hotel in Langkawi

Leisure Family

10/10

Exceptional

27 Jun 2023

Gautam Shivaji

I recently had a splendid 4-day, 3-night stay at the Ritz-Carlton, Langkawi, and it exceeded all my expectations. The warm hospitality and genuine smiles from the staff made me feel welcomed from the moment I arrived. The resort's location is breathtaking, with lush greenery and turquoise waters creating a serene backdrop.

I was thrilled to be upgraded to a luxurious Rainforest suite, where attention to detail and comfort were evident. The room provided a pampering and relaxing experience, and the check-in and check-out process was seamless.

The staff at the Ritz-Carlton, Langkawi were exceptional, always attentive and courteous. Special mention goes to Chef Black from the beach grill restaurant and Chef Jay from Hai Yan restaurant. Their culinary skills delighted my taste buds, and Chef Black's creative surprises were a treat.

Highlight of my stay was enjoying a beautiful sunset at the Horizon restaurant, accompanied by the stunning 'Hornbill' cocktail. The sunset view was mesmerizing, offering a perfect setting to unwind and appreciate the natural beauty surrounding the resort.

The infinity pool at the Ritz-Carlton, Langkawi was truly amazing, with crystal-clear waters and panoramic views. It provided a slice of paradise for relaxation and rejuvenation. The Ritz-Carlton Spa, located in such a gorgeous setting, offered tranquility and indulgence, leaving me feeling revitalized.

Overall, my stay at the Ritz-Carlton, Langkawi was remarkable. Highly recommended!!

Leisure Partner

10/10

Exceptional

21 Jun 2023

Matthew

The real Ritz experience.

Couple - Rainforest Room

The challenge about staying at a Ritz-Carlton is that the service is the best in the world, so where ever you go afterwards, you will forever be remarking to your partner \"remember how we stayed at The Ritz Langkawi, how good was that\".

Service: Every single staff member was incredibly friendly, caring and ensured our stay was perfect. From the moment you get to the property, security are welcoming, check in is a great experience and getting to your room is a breeze.

Food & Beverage: Amazing service, with staff better trained than many Michelin Star restaurants I have been to. The food is great, the best of what I had on the island - an amzing breakfast buffet with cocktails, local and standard breakfast. The beach grill was great, Horizons was fantastic and Hai Yan was amazing.

Everything about the stay was so good, I wish I could have stayed a few more days. We had to move to another hotel for a wedding, and everyday we are saying how good was the Ritz, enough that the bride and groom are heading over to experience true world class service.

Partner

10/10

Exceptional

20 Apr 2023

Maria

Excellent!

Leisure Partner

10/10

Exceptional

28 Mar 2023

Frederic James Vincent

An amazing place. To further improve, I would add watermelon to the fruits available.
Also the shade umbrella above the beach sofa around the poll @ horizon didn't work well.
Otherwise this is an incredible location with great staff, great service. I highly recommend for a break.

Partner

10/10

Exceptional

06 Dec 2022

Shabnam

Amazing stay

My husband and I stayed at the Ritz Langkawi for 3 days and could not have been happier with the service, food, and accommodations. Upon arrival we were upgraded to the rainforest villa, which was a very pleasant surprise. The service in the lobby, restaurants, and grounds was top notch. The food at all of the restaurants was delicious. We were sad to leave after the 3 days and hope to be back.

Partner

2/10

Poor

15 Nov 2022

Adil

Rat-infested venue, son fell ill, rubbish Management, poor Customer Service, avoid at all cost!
Thought Ritz-Carlton Langkawi would be ideal place for a holiday, ended up far from ideal. We couldn’t sleep for 2 nights, kept hearing rustling and movement at night, realised it was rats/vermin when we found some fruit bitten into by the rats, and scratch marks on upholstery nearby. Staff wouldn’t believe it until I showed them pics. Son got ill, prob due to rat urine-infected food/fruit, ruined our holiday. Management were absolutely shocking, refused to believe it despite moving us out and getting Pest Control in. Spoke to numerous Management but they didn’t even offer any compensation at all, even after ruining our holiday and getting our son ill! Normal staff were very sympathetic but when the Senior Management is not customer-focussed, then it’s difficult for the remainder of the staff. Very surprising indeed.
Will never stay there again, you’re far better off staying at Four Seasons or The Danna(they have better beaches also!).
Don’t waste your money at the Ritz-Carlton Langkawi—a real shocker of a place, and worst Management Customer Service ever!’

Leisure Family

8/10

Excellent

08 Oct 2022

NEDAL

Very good

Leisure Friends

10/10

Exceptional

23 Sep 2022

Muhd Nasrin Mohd

Excellent

Leisure Family_with_children

10/10

Exceptional

09 Sep 2022

Leigh

Incredible

Absolutely incredible hotel offering ta rainforest experience in a 5 star environment.

Staff incredibly polite and attentive making you feel personally known and welcome.

4 restaurant options each offering a great menu.

10 mins from airport and 15 from sky cab by car.

Can’t recommend this hotel enough.

8/10

Excellent

07 Aug 2022

Lu Ween Michelle

Everything was great, but the TV system is not on par. It freezes and sometimes get stuck completely. It’s not up to date with the common apps like Netflix etc. generally found very little in-room entertainment

Leisure Friends

10/10

Exceptional

31 Jul 2022

LOH

Excellent stay at Ritz Calrton

Despite an initial hiccup at check-in, the Duty Manager, Tenkgu Imran did a great service to rectify the situation and was much appreciated.

The overall service was excellent with friendly and attentive staff everywhere which made the experience more enjoyable throughout the stay of 6 nights. We ate at the hotel at the three F&B outlets and it was also a great experience with the sea view. See separate reviews for these for Beach Grill, Horizon and Hai Yan restaurants.

Room size and design finishes better than most Dubai resort hotels (speaking as an architect). The elevated view of the sea and surrounding forest is what I have missed about the Malaysian environment. Beware that most hotel booking agencies shows sea view photos for rooms with rainforest views. This is misleading as rooms with sea view are extra cost.

Also beware of the lovable monkeys. Don’t ever eat snacks on the balcony as you will attract their uninvited attention and they invade in a hoard. One got into our room. There is a warning, and any damages caused by your negligence is at your peril.

The hotel covers a large area with its own “forest park” which we walked around easily. Weather throughout our stay was interrupted by intermittent rain and generally overcast. But makes the temperature more pleasant. The rain was welcomed when resident in Dubai.

Overall, a great and enjoyable experience for our anniversary. Fully recommended. Will return some day.

Partner

10/10

Exceptional

09 Jul 2022

Verified traveler

Honeymoon bliss

Amazing stay with super friendly staff. The room was huge with an amazing view. We loved the food from all of the restaurants, and their are an abundance lf option for breakfast. Everywhere in the resort is clean and imacculate.

Special shout out to Nicky who welcomed us on arrival and took care of us throughout our stay.

Partner

4/10

Poor

30 Jun 2022

Datin sri Siti Haliza

First of all, when i want to book 3days 2nights via telephone to the hotel because there was some issues with expedia at that time,the hotel reception name izati told me that i have to be charged with the total of RM10,500 (RM3500per day) because i want to stay for 3days and doesnt count as for 2night.. and i was confused and dazed i have never been charge for counted as how many days.. we all knows hotel count as per night! So i decide to contact expedia and they sorted out for me instead..thats the 1st..

So we stayed at the hotel the rest is okay but the staff needs to be trained more to be polite, because upon our check out we wanted to take picture at the deck or so called the insta worthy place if u came to the Ritz, so when the buggy driver send us there he told the girl staff names LING LEE that we wanted to take pictures at that area, and I remembered she rolled her eyes as if we were bugging her time or simply annoyed by our arrival with the kids.. and please note that i am very well-awared that the pool doesn't allowed kids for swimming.. but the hotel did not stated the kids is not allowed to be in that particular area.. so this staff ling lee running towards me and said please dont bring the kids near the pool because kods is not allowed there, and i said its fine we just wanna take picture at the deck which is far away from the adult pool.. and she was aggressively told my sister in law n my husband the same thing pls the kids cant go around here and chase us

Leisure Family

6/10

Pleasant

13 Jun 2022

Basil

Mixed bag

Mixed bag. Beach was underwhelming. Very coarse sand. Steep incline. Not really the langkawi beaches I remember. Sea was very rough. Room was spectacular. We got “upgraded” to the ocean villa vs the beach villa however the pool was a third of the size and room was smaller. We did prefer the view so just decided to stick with it. We did have the option to choose to be fair but it wasn’t really an upgrade. Food was great, very expensive, but great. No fault there. Buggy service was pretty poor we ended up walking most of the time as the wait was too long and they just arrive and say buggy then who ever is standing closest will just take it even though others may have waited longer. It’s just awkward. Breakfast is fantastic. The main gripe was the WhatsApp concierge just didn’t really hit the mark in terms of what we expect at the ritz Carlton. Lovely person just felt wasn’t to our taste. If I had to describe it I would have to say a bit too informal. The whole experience just felt a bit over priced considering the experience felt a little short. Room was great but on arrival it just felt like it had been not used for a while. Tv remote didn’t work. AC didn’t work. Outdoor furniture was covered as if in long term storage and other outdoor furniture was stained. Room had dodgy partition door that seemed either damaged or just not smooth. Exposed wiring. Lobby had bird poop on the glass roof. Floor looked dirty & Un-mopped surfaces looked grubby. Just a bit short of expectation

Friends_and_family Family

10/10

Exceptional

11 Jun 2022

Mohamed Tariq

5-star service!

Great hotel which gives you actual 5 star (or above) service! Only downside is that it's a bit far from any shops/malls, etc... But the hotel and staff were top notch!

Friends_and_family Family

8/10

Excellent

10 Jun 2022

LAI

Improvements

1) Should ensure the air conditioning is working well with cold air before they release the room to customer. After that they should send somebody to clean up after the technicians have fixed the problem.

2) Bed sheet with stain is unacceptable.

Friends_and_family Family

10/10

Exceptional

12 May 2022

Ravind

Everything was well thought out, from the amenities at the hotel , to all the little touches, like the little treats left in the room each evening. Customer service and the attitude of staff was impeccable. A special mention to Afa who looked after us really well at breakfast.

Leisure Family

10/10

Exceptional

05 May 2022

Chad T

Property and Staff we’re fantastic.

Leisure Partner

8/10

Excellent

04 May 2022

Verified traveler

Langkawi Experience

Service was exceptional and all the staff were incredibly friendly and attentive to us and our little boy. The food was of good quality and the rooms were a great size with good amenities. My only feedback would be that the condition of items/cleanliness could probably do with an upgrade now with our room having a few items that were broken and needed fixing. However we had a truly wonderful time and the services food and facilities were excellent. We would stay again.

Friends_and_family Family

10/10

Exceptional

02 May 2022

Shanthini

5 Stars

It was an awesome and excellent experience. Will definitely come back.

Partner

10/10

Exceptional

23 Apr 2022

Graeme

Amazing Hotel

This hotel was AMAZING, a taste of paradise. The staff and service were outstanding.

10/10

Exceptional

21 Apr 2022

S

!! Outstanding Stay !!

Cannot recommend the Ritz-Carlton Langkawi highly enough; stunning location, really spacious and well appointed suite.
Staff are so welcoming, friendly and keen to deliver high quality service.

Partner

10/10

Exceptional

06 Feb 2022

Nicholas

The best of the best in langkawi !

Partner

10/10

Exceptional

31 Jan 2022

Lydon

Outstanding service from the staff

Leisure Partner

10/10

Exceptional

07 Jan 2022

Mohd Muzafariman

Great service, room and view

Extremely looking forward to stay here again, it was my 3rd time and i never ever disappointed with the services here, one of the main reason i enjoy staying here is because of the staffs. They are extremely professional, helpful and friendly. Imagine you woke up in the morning with all the hungover or exhaustion from NY eve party and went for early breakfast and the staff welcomed you with so much energy and great smile, its really make your day.

Ritz Carlton is one of breath taking sea view , private and quite beach. The morning breakfast was quite good and i can rate 8/10. So far the rest of the facilities just like other 5 stars hotel, but it can win for their best sea view and private beach, great room ID and excellent services from staff. The price can be extremely pricey during high season but i bet you its worth the money. I will recommend to those who are looking for the view, excellent services and beautiful room ID. My overall rating is 9/10
-Dr. Muzafariman Mydin

Partner

10/10

Exceptional

01 Dec 2021

Khar

Quite relax and enjoyable during my stay.

Leisure Partner

10/10

Exceptional

28 Nov 2021

Ezmira

My husband and I stayed here for 3D2N in November 2021, we came in with high expectations and happy to say that the RC team went above and beyond every single one of these. We were extremely well taken care of and the staff there seemed to anticipate every one of our needs. Shout out to Charles, Grey, Hafiz/Hafizal and others whose names we didn't catch for making our stay super memorable.

The room was absolutely stunning, and we appreciated all the small touches like thoughtful decor and unobstrusive make up and turn down services. Naturally, everything was clearly marked as sanitised and we felt that hygiene and safety were really taken seriously.

The Horizon bar was a real highlight of our stay and apart from being a great place for evening and sunset drinks, the food was surprisingly good.

One last thing is that maybe because the resort is so huge, it never felt crowded even though we were told the place was almost fully booked. We truly appreciated the sense of peace and tranquility the resort's design provided.

All in all, an exceptional hotel and we're already planning our next (longer) stay. Thank you for the #RcMemories!

Leisure Partner

10/10

Exceptional

30 Sep 2021

Isra

Absolutely amazing. Heaven on Earth. From the moment we got there, to when we left. Nothing was left wanting. Came on honeymoon , and it was the little details and top class service that amazed us. I want to go back again at the earliest opportunity.

Leisure Partner

10/10

Exceptional

04 Oct 2020

Farhana

It was our 4th wedding anniversary trip therefore I requested for anniversary decorations. The resort really took our requests by upgrading our room as well as prepared a handmade cake and it was super delicious! Amazing place to stay because we love nature, service was top notch, my daughter loves free coloring book and Ritz Kid and the breakfast so much variety. Highly recommended, worth it and will definitely come again!

Leisure Family_with_children

10/10

Exceptional

07 Sep 2020

CK.Teow

All Good. Good service. Very nice room.

Not enough section choices for breakfast

Leisure Family_with_children

8/10

Excellent

21 Aug 2020

Is

Im have a great experience and feel so happy stay at ritz carlton. Definitely will come again

2/10

Poor

04 Aug 2020

kent

The hotel is nice but needed some major upkeep as the sink on both side was leaking and also it’s time to redo the water proofing as the water is seeping in through the wall as it rains making the whole toilet fall wet.
But my biggest disappointment was when I left my teddy bear in the room after check out the hotel did not contact me at all. I noticed when I reached back to kl and contacted the hotel to check but their reply is please give th

Friends_and_family Family

8/10

Excellent

16 Jul 2020

Seit Yen

Setting over service

Service is not as polished as other Ritz Carlton properties. A relatively new property with modern amenities amidst the rainforest setting nonetheless.

Self

10/10

Exceptional

14 Feb 2020

Tom

The hotel was simply amazing. A beautiful location complemented by exceptional service and fantastic rooms, restaurants and facilities.

Leisure Partner

10/10

Exceptional

16 Jan 2020

Van

This is one of the best hotels I have ever stayed in, We travel a lot and stay in 5* hotels around the world and this has been one of the very best. It is in a stunning location with it's own private beach and fantastic facilities such as the huge infinity pool, tennis court and hi-tec gym. We stayed in an ocean view villa and a beach view villa over 4 nights and each of the villas had their own private pools. The rooms were enormous, super luxurious and had huge bathrooms living areas and outdoor spaces. Great Asprey bathroom products, a perfectly stocked mini bar - which we used a lot - and Nespresso coffee machines which are very important to us!! The staff were amazing, very friendly, helpful, polite and always smiling. We loved the buffet breakfast with lots of choice and a al carte options and we loved having champagne to start the day! We ate at all the 4 restaurants on at the hotel and had amazing food and service except for 1 night at Hai Yan where the service was very slow and we left the restaurant before eating but apart from that the food an service was great. That said the restaurant manager sent us a hand written note the next day apologising for the slow service which we appreciated. We has spa treatments which were fabulous and in an amazing building over the sea and used the gym and tennis court on several occasions. We absolutely loved this hotel and would highly recommend it and we hope to make a return visit very soon. Excellent all round.

Leisure Partner

10/10

Exceptional

18 Dec 2019

Verified traveler

I liked all - large and green territory, amaizing view from room and white sand beach.

Leisure Family

10/10

Exceptional

22 Nov 2019

Verified traveler

Clean, modern luxurious. Staff efficient and friendly.

Leisure Partner

10/10

Exceptional

21 Nov 2019

Verified traveler

We stayed at the beach villa with a pool and it is really amazing! The bedroom has three panoramic walls so gives the impression you are in the jungle.
The only minus was extremely uncomfortable bed. The mattress is the worst quality open spring, which is way too soft and has zero support and my back started hurting on the second day and after 6 days was killing me

10/10

Exceptional

11 Nov 2019

isabelle

Amazing place. Quiet and excellent service. People are very kind, always around to help

Friends_and_family Family

10/10

Exceptional

30 Oct 2019

Shahriman

Good staff and a lovely environment. Will definitely go again.

Leisure Friends

10/10

Exceptional

19 Oct 2019

HamdFikri

Everything about Ritz Carlton Langkawi is perfect. Food was great and staff were helpful. Worth of every single penny and value for money.

Leisure Partner

10/10

Exceptional

20 Sep 2019

THERESA

The staff were so friendly and helpful. Nothing was too much trouble. The pool areas were lovely and the breakfasts were amazing.

Leisure Partner

6/10

Pleasant

12 Sep 2019

AN

Staff are annoying to solo travellers

Leisure Self

10/10

Exceptional

03 Sep 2019

Kaanchana

Everything at this property was top notch. The only thing I think can be improved on is the breakfast - there was a lot of beef is beef sausage, beef potato salad, etc. and for non-beef eaters (due to religious reasons) like me, there were fewer options. So maybe the only thing they could improve on is to make sure they could be a little more culturally sensitive in terms of food service delivery.

Leisure Partner

8/10

Excellent

31 Aug 2019

Victor

Excellent staff and service, nice and clean facilities, good food and reasonable price

We lost a sunglasses either in the pool area and cant find it back =(

Leisure Partner

10/10

Exceptional

19 Aug 2019

K.D.

I have read a few revues with negative feedback here... it can happen with anybody and in any hotel although everything was so fine in our case. We got nice accommodation, clean, nice garden view, delicious food, ...

Honestly, 1st day of our stay we thought that we will be boring... but last day (we staid 10 nights) the impression was totally changed, we would stay longer. :)

So, everything was nice.

But, for me, the most important was hotel Staff...
From the first moment of our visit they did everything we to feel us like at home. They memorize our names, habits, what we like to eat, drink, would we walk or need car, would we go to beach or pool for swimming and so many things that we really felt like a special guest. I would say a lot of such things also from name of my family members. We got so nice friends there, I would like to use opportunity and send many thanks to them, Ms. Sharifah, Ms. Linda, Ms. Melanie, Mr. Moon (sorry if I misspelled your name, and sorry that I cannot list all of You)

And a biggest thank to our friend Mr. Shamsudin, Thank You so much for everything, we really value what You did for us and we are deeply touched.

If we decide to go to Langkawi again, The Ritz-Carlton is our choice.

Thanks.

With best wishes, K. D.

Leisure Family

10/10

Exceptional

30 Jul 2019

Atiqah

Excellent experience and service. Great place for family getaway with activities for both adults and children.

Leisure Family_with_children

10/10

Exceptional

11 Jul 2019

Christopher

Will take your breath away

A truly lovely property with large and luxurious entry-level rooms and even larger villas, warm and personalized service, and an infinity adult pool that will take your breath away. The breakfast was amazing: so much food you won't know where to start (or finish). The only drawback was the condition of the rooms, which are showing their age already (i.e., nicks, scratches, and broken hardware). But the prime location of the resort--near the airport and secluded in a lushly landscaped jungle surrounded by the ocean--and the effusive yet professional staff more than make up for these minor flaws.

Partner

8/10

Excellent

08 Jul 2019

Sivanesan

Family day out.

It was enjoyable. Had a nice time with my family. The staffs in the hotel kept us happy. Kudos to the staffs in all the restaurants. Obrigado. .

Family

8/10

Excellent

26 Jun 2019

Verified traveler

The private pool and private access to the beach was a plus to anyone who wishes abit of privacy. Good selection spread for breakfast too!

Leisure Partner

10/10

Exceptional

21 Jun 2019

Maggie

Amazing grounds, pool is fabulous. The hotel was very quiet so bars and restaurants were empty. Food was delicious. Staff very attentive, sometimes too attentive - Depends what you like I suppose? Reception staff a little bit disappointing.
They offered to set up my Marriott membership (I didn’t ask!) however, when I asked few days later if they did it, I was told I could do it on line by myself. Probably best you didn’t offer something you can’t/have no intentions of doing.
Also, booked a club car/baggy the night before our check out to get picked up with suitcases and they forgot. Had to call and chase again in the morning. Bit stressful!

Leisure Partner

10/10

Exceptional

12 May 2019

Victor

So peaceful,beautiful facilities and lovely staff.The antithesis of party islands,a real place

10/10

Exceptional

05 May 2019

Verified traveler

Our stay at the Ritz Carlton Langkawi was an incredible experience. The Infinity pool and sunset was superb. The villa was clean and very comfortable. What stood out the most was the level of service and attentiveness of the staff which just made our stay that much more enjoyable. I will most certainly come back to the Ritz Carlton Langkawi on future trips.

Leisure Friends