Hometowne Studios San Antonio E-Frost Bank Center

10/10

Exceptional

23 Apr 2026

Bob

Very Clean rooms and property. Great staff, guest service!

Self

10/10

Exceptional

27 Mar 2026

Bob

Great staff, great place to stay

Self

2/10

Poor

18 Mar 2026

ARACELY

Room was dusty, dead flies like nobody had used the room in a while. Sheets did not look clean. Not enough towels to shower even though I put how many people would be staying. It has a stovetop but no utensils, pots pans. The basics needed to cook. Overall would definitely it stay there again.

Family_with_children

10/10

Exceptional

15 Mar 2026

Bob

Great staff, customer service. Very clean room and entire property

Self

10/10

Exceptional

14 Mar 2026

Adrian

This place was clean.

8/10

Excellent

09 Mar 2026

Wendell

I didn’t use the stove

Friends_and_family Friends

4/10

Poor

02 Mar 2026

Qiana

Room was nice. Bed was low but I like the kitchenette & the standup shower was roomy! Wouldn’t recommend for a vacation spot but it’s nice for an overnight stay .

Partner

10/10

Exceptional

26 Feb 2026

Sergio

Muy limpio

Friends_and_family Friends

8/10

Excellent

15 Feb 2026

Laura

The room was very clean! The staff was very polite and friendly!! We will definitely stay there again!!

Friends_and_family Family

8/10

Excellent

15 Feb 2026

Elyse

Clean room, affordable, and kitchenette useful. The only downfall is not having a closet or an iron.

Friends_and_family Family

10/10

Exceptional

13 Feb 2026

Jency

Beautiful home, great neighborhood. Spacious rooms.

Friends_and_family Family

10/10

Exceptional

27 Jan 2026

Bob

Great stay again

Business_and_leisure

10/10

Exceptional

16 Jan 2026

T

The room was clean and nice. I loved the layout and I felt very safe. The bed was not too hard and I slept very well. The employees were both nice and very helpful. It was a convenient location.

Business_and_leisure Self

10/10

Exceptional

17 Nov 2025

Bob

Great staff, clean rooms and the entire hotel property. Put to use the BBQ pit area, steaks came out great!!!

Business Self

10/10

Exceptional

27 Oct 2025

Patsy

budge friendly, nice accommodations

Leisure Self

10/10

Exceptional

26 Oct 2025

Tracey

very clean!! great fridge, counter space and very,very clean! would stay again!

Partner

8/10

Excellent

26 Oct 2025

Robb

needed a room unexpectedly. hometown suites was clean and affordable. staff was very friendly.

Self

10/10

Exceptional

26 Oct 2025

Bob

Great staff!

10/10

Exceptional

25 Oct 2025

Bob

great staff

10/10

Exceptional

21 Oct 2025

Mark

Clean room and staff was very friendly and helpful

Business

10/10

Exceptional

15 Oct 2025

Bob

the place is spotless, inside and out.

10/10

Exceptional

14 Oct 2025

Bob

Great staff, clean rooms and surroundings

2/10

Poor

13 Oct 2025

Joshua

There was a smell in the room, a bug on the wall, the door was hard to open, there were holes in the sheets, overall just disgusting. Wasn’t able to get a refund since we booked though Hotels.com. A waste of money, we left an hour after checking in and got a different hotel. We COULD NOT sleep in that room!

Partner

8/10

Excellent

12 Oct 2025

Michael

The staff was friendly, the room was updated and in good condition, the price was reasonable. Most of all, I would stay here again.

10/10

Exceptional

11 Sep 2025

Jerry

Great

Every time we stay here it is clean. They are friendly and well priced

Business

8/10

Excellent

13 Aug 2025

John

Rooms were clean shower was hot the full size fridge and microwave mad my stay extremely pleasant

Business

6/10

Pleasant

06 Jul 2025

nigel

My only complaint was the moldy smell.

Partner

10/10

Exceptional

08 Jun 2025

Rosalia

Great hotel

Business Partner

10/10

Exceptional

25 May 2025

Bob

Awesome place, my second stay in the last month for my travels

Business_and_leisure Self

10/10

Exceptional

14 May 2025

Bob

Like a new room with the recent refresh

Business_and_leisure Self

10/10

Exceptional

13 May 2025

Bob

A new fresh update. Wish they had a hot tub!!!

Business_and_leisure Self

8/10

Excellent

06 Apr 2025

Juan

Staff was very nice could hear noise from freeway next to property

Leisure

10/10

Exceptional

26 Jan 2025

David

Great stay

10/10

Exceptional

27 Oct 2024

Destanie

Great!

Great staff! Loved the room.

Partner

10/10

Exceptional

03 Sep 2024

Oscar

Clean room and friendly staff.

Leisure Family

10/10

Exceptional

30 Jun 2024

Rosemary

Was only there overnight. But service was good.

Friends_and_family Family

10/10

Exceptional

27 May 2024

Erika

Excellent and affordable

Business_and_leisure Self

10/10

Exceptional

19 May 2024

Jocabed

Not what I expected but way better

Great

Friends_and_family Family

8/10

Excellent

13 May 2024

Wendy

The bed was broken, made horrible sound every time we moved. Could not figure out the Roku tv to watch anything. Upstairs people were very loud. Won't be back. Check-in service was great though.

Partner

8/10

Excellent

25 Apr 2024

Yebinin

The 1st day was terrible. Room wasn't mopped and bed sheets was not cleaned.
And I have to request a new sheet and I did mopped the room myself.

Partner

2/10

Poor

08 Apr 2024

Alexis

The room is dirty. A lot of dubious characters hanging around with no security.

Family

10/10

Exceptional

26 Feb 2024

Morgan

Grateful for this location

This hotel is always very accommodating with my travel and stay. I stay here every year for 19 days and the owners know and understand my needs during that time. My only complaint this year was that I received a room upstairs and it was difficult for loading and unloading 19 days worth of stuff into the room. That was also my fault for not requesting a downstairs room on the original reservation. There was also a mix up in the beginning during check in due to a malfunction of the key lock on the original room, but this was resolved.

Self

4/10

Poor

20 Feb 2024

Wendy

TRAFFIC TOO LOUD! Couldn't watch regular TV as it's a roku so we couldn't watch any TV. Still waiting 4 days later for my $50 deposit to be returned. definitely won't be back.

Partner

10/10

Exceptional

11 Feb 2024

Ivan

Very calm y friendly

8/10

Excellent

05 Jan 2024

Brian

Great place for the price. Let's be real, this is an inexpensive hotel so, if you are looking for for the Hilton experience, you will be disappointed, but if you can live with cheap TP, no tissues, and tinny bath towels, its a bargain. Everything worked, didn't smell like cigarettes and anything else for that matter. I would stay here again.

Self

10/10

Exceptional

05 Jan 2024

Brook

Very friendly staff.

Leisure Family

10/10

Exceptional

30 Dec 2023

Daizha

Fantastic customer service and support

Fantastic customer service and support

Business Family

8/10

Excellent

18 Nov 2023

sarae

Clean, sustainable Budget motel

This place surprised me. I thought it’d be a dump. Nope! Clean, carpet less, big fridge, and non-slippery textured tub. The AC was cold and they have shampoo, conditioner, and soap dispenser which is great for the environment. The only odd part was the lack of a hair dryer and the random girl that asked if you were checking out from her yellow sports car. I was a lil worried about that. I was asking myself who did I just give my checkout keycard to??? This place is a great, budget friendly place to stay.

Friends_and_family Family

10/10

Exceptional

15 Oct 2023

Vanessa

Nice and accommodating

The price was very reasonable because actually we were just looking for somewhere just to go after we finish dinner and partying and lay down and go to sleep and then we're back out of the room take a shower and get cleaned up so we actually weren't in the room that much but overall we can't complain it was it was nice I do not want to leave out that the television had every channel you can think of all free movies and shows all Netflix Etc and you just can't find that in motels anymore so we were very pleased with that

Friends_and_family Family

8/10

Excellent

04 Aug 2023

Claudia

Very nice, clean rooms as well as comfortable beds. The only bad thing I would say is the room had blinds and not curtains so in the mornings the daylight would shine right through the windows. But since we just stayed one night it was fine because we had to wake up early to check out.

Leisure Family_with_children

10/10

Exceptional

09 Jul 2023

Kay

You need a $50 deposit before paying for your hotel which was not mentioned until after I confirmed stay. They provide ice in the ice machine. Doesn't have a mat when getting out of the shower. For those that need a blackout curtain they have none but I still was able to sleep. Plenty of parking. I enjoyed my stay.

8/10

Excellent

04 Jul 2023

V. L.

Quiet and safe
Clean
staff was the best
Thank u !
Will be back-

Business Self

6/10

Pleasant

28 May 2023

Maria

Ok stay. Good price.

Had to ask for clothes iron, no blow dryer in room or facial tissue. Stuff you expect in hotel rooms on regular. No excercise amenities or pool. Had to look for a YMCA near by. It was clean in obvious places. They need to clean places that are not like outside of tub,box frame on bed, and some corners of bathroom and walls.

Friends_and_family Family

10/10

Exceptional

24 Apr 2023

Damon

Location was great! Staff was amazing, hotel was very clean area was nice loved the room thank you for a wonderful stay

Business Self

10/10

Exceptional

20 Mar 2023

Patricia

Comfortable beds, clean room, mini full size fridge which was very convenient..Friendly staff clean lobby made me feel welcomed...Thank you will definitely stay here again and recommend to family and friends

10/10

Exceptional

01 Mar 2023

Morgan

Great motel, lots of recent upgrades

I love the proximity of this hotel to the SA rodeo. It truly helps with my volunteer activities throughout the month of February. The owners have really taken the time to remodel the location and make sure that it’s in a better state than year’s previously. You can tell that they are doing what it takes to better the area in and around the hotel. My only suggestion is potentially adding curtains to the windows in each room due to the bright safety lights outside when it’s dark and the sunshine that comes into each room through the blinds. This would really help with the over all comfort of the stays.

Business

6/10

Pleasant

31 Oct 2022

Yordana

It could be better for what I paid.

Business_and_leisure Self

2/10

Poor

17 Oct 2022

Kristina

Not for families

Dirty floors, bugs in bathtub, stranger knocking on door at midnight, people up all night outside, no blackout curtain to block outside street lights, no elevator, and basically no tv since you had to use your own prescription streaming services. I was not about to log into my accounts on another tv and public wifi.

Friends_and_family Family

8/10

Excellent

02 Oct 2022

Verified traveler

Hometowne Studious in San Antonio

I like the place for the price per night is worthed. But paying a deposit almost every check in it seems not right. Wierd rules!

Partner

8/10

Excellent

19 Sep 2022

Sergio

Nice stay

Nice studio room,needs black drapes curtains.

Friends_and_family Family

6/10

Pleasant

02 Aug 2022

Raymond

Beware

Booked through hotel.com arrived at property and the price was totally different. Charged a $50 incidentals deposit which is normal. Don’t smoke or drink left room in same condition except dirty linens was charged the $50.00 fee

Business

8/10

Excellent

24 Jul 2022

Linda

No coffee pot in room.

Nice and clean room. However, no coffee pot in the room. You had to go to office to get coffee in the AM.

Friends_and_family Family

10/10

Exceptional

18 Jul 2022

Julissa

Great experience. Wish they had shampoo and conditioner but still great experience

Leisure Family_with_children

8/10

Excellent

11 Jul 2022

Verified traveler

Close to where you need to go

Was good for the purpose, just to stay for an overnight concert. Room was clean and ready by check in. No fuss to check in and easy to get to downtown area.

Self

4/10

Poor

01 Jul 2022

Harrison

Dead bugs. Phone didn’t work. Smell like urine. We bought bleach and it throw foam all around the floor. TV was operational sometimes. I understand it was an affordable price but it doesn’t excuse their lack of cleanliness.

Leisure Family

4/10

Poor

04 Jun 2022

Devindra

No phone, no Kitchener’s , was not cleaned properly.

8/10

Excellent

01 May 2022

Laura

Clean and tidy. Amenities include a microwave, full size refrigerator and our double beds. This is great for an extended vacation or rental.

Friends_and_family Family

2/10

Poor

27 Apr 2022

Ryan

Would not give me my "Guaranteed" Room.

Business

10/10

Exceptional

10 Apr 2022

Gustavo

Great service

Leisure Family_with_children

2/10

Poor

28 Mar 2022

Ashely

False advertisement on the pictures on the internet! The pictures looked nice and they only showed the front of building where the office is. So I Called to verify if it was a hotel and not a motel and claimed to be a hotel and as we pulled in it was clearly a motel. Looked awful just from the outside. Couldn’t get a refund so we just hoped it was better in the inside just to get some rest before we hit the road again. The pillows and sheets were supposed to be white but looked 20 years old, dingy, and definitely not white. The lamps didn’t work or the microwave. No curtains to cover the blinds so felt extremely exposed. The fridge and ac unit we’re both extremely loud. Tv had only 8 channels and the wifi was not good and barely worked. The tub had hair in it along with the bathroom floor. All the towels had stains on them and were not clean. I gave them a smell for maybe benefit of the doubt and they did not smell fresh AT ALL. I air dried after a shower and had to make the tub acceptable on my own. The top of the bed where our head lays was slanted down, very uncomfortable. We left before the sun came up after little rest , slept on top of the comforter btw. I don’t suggest booking here unless your comfortable with what I mentioned in my feedback.

Partner

10/10

Exceptional

17 Mar 2022

Devan

I knew I wasn’t getting a 5 star hotel. The staff were extremely nice. The

Friends_and_family Family

8/10

Excellent

16 Mar 2022

DONALD

Clean, spacious room, but a bit of freeway noise

Clean, spacious room, but a bit of freeway noise, friendly staff

Partner

10/10

Exceptional

03 Feb 2022

Michael

Clean and comfortable

Clean and comfortable. Had no issues at all.

Friends_and_family Family

2/10

Poor

10 Jan 2022

Jimmy

RUN DONT STAY

Horrible place to stay, while checking in several homeless drunk people came up to me asking for food & money.
Room was dirty, not sure if it was skipped by the cleaning staff, there was either cat or dog poop on the floor.
Spoke with front desk did not want to change me a different room, Wanted to Speak with management in the morning, Said he didn't have time for my complaints that my wife & myself just wanted a upgrade in our room.
NEVER AGAIN,
NEGATIVE 5 STAR

Friends_and_family Family

2/10

Poor

05 Jan 2022

Verified traveler

They booked me under some one else and then charged me for their mistake. I also was charged my my 2 day though i only stayed 8 hrs before I was told about this.

Self

8/10

Excellent

04 Jan 2022

Felix

Good for the cost

This is not the greatest place to stay, but is a good value for the cost. The room was nice inside and it had everything we needed for our two nights stay in San Antonio.

Friends_and_family Family

6/10

Pleasant

02 Jan 2022

Verified traveler

Good and not so good

Friendly staff, pleasing experience while check-in and out.
There’s no coffee machine, no hair dryer in the room. Vending machines are not working.

Friends_and_family Family

6/10

Pleasant

29 Dec 2021

Karen

Just OK

Overall it’s was ok. Pros: great pillows, room was clean, warm shower, cold A/C, parking lot was well lit. Cons: bed was hard, highway traffic was unbearable, no curtains so the parking lot lighting was like daylight all night, no breakfast.

Partner

4/10

Poor

28 Dec 2021

Jose

Smelly. Dirty

Leisure Partner

10/10

Exceptional

29 Nov 2021

Melissa

The room was a comfortable size. Loved that it had a small refrigerator and microwave, but would of appreciated a coffee maker. Host in lounge area did not have coffee ready until after 10:30 am.

Friends_and_family Friends

2/10

Poor

26 Nov 2021

Anthony

We had to leave early and the hotel manager was notified the a day early of an early check out for the following day the extra night wasnt needed and we checked out a whole day ealry and still charged for the full stay failed to refund our money

Friends_and_family Family

4/10

Poor

22 Nov 2021

Verified traveler

NOPE!!! DONT STAY HERE

The most uncomfortable bed I've ever slept on, not to mention the squeak of every tiny movement. Dead roach right when we entered. There was a tv but no channel. Had to imput your own log in to subscriptions such as Netflix and Disney plus. Never again!!!

Friends_and_family Family

2/10

Poor

10 Oct 2021

Latonya

Currently A construction Site Not Shown in add

This place is currently under construction. I came with my children and was so shocked about the grounds that I felt it was unsafe to even stay here. There were people hanging out, drinking, and speaking loudly. As well as construction going on. It was very ghetto and unpleasant energy. i asked why they didn't post the grounds in pictures and advise of construction and they stated that they didn't have to. the workers stated that they could not issue me a refund that i would have to get it from Hotels.com and Hotels.com saod it would have to come from them...I feel like i have been robbed. i should have theright to know if im paying to stsy on a construction site or not. This is a cool place if your a drunk or a junky or your taking some 2 dollar one night stand for a quick jump off.
if your looking for nice quiet clean safety inside and out its not the place to be. I wouldn't even leave my car outside alone.
I was afraid of being robbed or worse if i stayed here and ended up being robbed by the hotel itself
they are not honest in the description they dont tell you the property is in an uproar but they do tell you once you get there and see that you would leave ypur enemies there alone that you wont get your money back....
this company stands for ripoff bevause i was completely blindsided with this Dump

Friends_and_family Family

10/10

Exceptional

27 Sep 2021

Erika

Our stay was amazing! The girl at check-in was so helpful!

Partner

6/10

Pleasant

10 Sep 2021

Kuy

Not happy

On the surface the place looked decent. Were told rooms was already set upon check in but we walked in to the room and AC wasn’t on. Then, we saw cockroach. Pulled up the sheet and dead bug in between. Game changer. Not too thrill about that.

Friends_and_family Family

4/10

Poor

06 Sep 2021

raymond

Don’t stay here.

I waited 40 minutes to get my room, because the woman at the front desk was on the phone. There are no amenities listed because there are none. My room had a lot of ants. After a certain time you can’t even get a hold of anybody at the office. Overall this place is in a very bad location.

Friends_and_family Family

2/10

Poor

21 Aug 2021

Verified traveler

Pool wasn't even filled.

Leisure Family

4/10

Poor

17 Aug 2021

Sylvia

First night toilet was out of service and the tub didn't drain. Lots of bugs, possibly coming in through the large gap under the door.

Friends_and_family Family

8/10

Excellent

14 Aug 2021

Cynthia

The room was clean and had a full fridge with a sink and microwave which made cooking easier. I get tired of eating out with traveling. The staff were kind and helpful. I had trouble figuring out the tv and they came to my room and showed me what I was doing wrong. It was quiet and I could sleep so well.

Business

4/10

Poor

08 Aug 2021

Joyce

Disappointed

The pool was drained, spider webs in the bathroom, food left in freezer, took all night for the air conditioner to cool off the room. Noisy neighbors and was bitten by a spider in the room.

Friends_and_family Family

10/10

Exceptional

26 Jul 2021

John

Very nice staff

Very nice staff

Partner

2/10

Poor

18 Jul 2021

Verified traveler

we couldnt even stay because the hotel did not have a downstairs room and the stairs were nor properly secured and there was no pool

Leisure Family

6/10

Pleasant

18 Jul 2021

Verified traveler

The room was nice and clean don’t get me wrong but first impressions of the outside have you thinking it’s run down and a little sketchy. The thing I didn’t like was they don’t let u know that their renovating untill you find out the next morning early from all the banging and cutting noises.

Leisure Family_with_children

8/10

Excellent

01 Jul 2021

Verified traveler

Great place to lay your head

Enjoyed our stay. Room was clean ,renovated and the appliances work very well and the property was well kept. The staff was friendly ,It may seem to look setchy but it was safe. Food places and other things that are near by not a far drive.

Friends_and_family Family

6/10

Pleasant

28 Jun 2021

Miguel

Will Not Stay At This Property Again

Room was filled with mosquitos and flies. Also seems like the previous tenants or the cleaning crew smashed flies on the window and window blinds and didn't bother to clean it up. Door to go into the room didn't have a complete seal around so highly possible for more bugs to get in. Will not be staying at this property again.

Friends_and_family Family

8/10

Excellent

14 Jun 2021

Verified traveler

Pulled up and was like oh man we're not in a good place. The parking lot had trash and random items as well as stray animals. There's an empty pool on site and the neighborhood seems unsafe in general. However, the lau(I wish I remember her name) anyway the lady working at 6 this last Friday night was very pleasant and helpful. She checked me in promptly and we went to our room. The room was very clean and had a modern look and full size microwave and fridge. ...I ended up having an issue in my room and needing a different one, nothing serious. She happily moved me and even brought my daughters shoes she forgot to or new room. ... neighborhood's still sketchy but there place is clean and I slept well. Only thing I missed was coffee in the morning.

Leisure Family

4/10

Poor

02 Jun 2021

Mario

Lots of people hanging around all night long did not feel comfortable there with my kids seen lots of people with ankle monitor on them lots of noise all night long

Friends_and_family Family

10/10

Exceptional

09 May 2021

Morgan

I’ve stayed here muplitple times. I will continue to stay as long as the price is right! Only complaint I have is, there are no black out curtains so the room always has some kinda light coming through the blinds. Weather it’s the street lights or the morning light. Other than that one small thing, I highly recommend it here. Newly remodeled rooms, clean and in a decent area.

Partner

8/10

Excellent

04 May 2021

Kibwe

BELOW AVERAGE IN VS RIO OK FOR THE US

The hotel wasn't the cleanest and I think a lot of that is due to the guest that were there. My room however, was very clean and those working to death were very accommodating and friendly. Again this hotel can't get real high ratings because in comparison to hotels outside of the United States at the same price who offer breakfast like they used to they took breakfast away and room service due to covid. Rio hotels figured out a way to get it done. While taking these services away they still charge the same premium price.

Self

10/10

Exceptional

26 Apr 2021

Verified traveler

Very Nice

It was a very good stay, very clean and quiet. Staff was very friendly and respectful. I would just recommend softer sheets. I have sensitive skin so they were itchy for me.

Business