Studio Suites

2/10

Poor

15 Jul 2026

alma

From the moment we arrived, the experience was disappointing. The reception area was dirty, and the staff seemed unfriendly and unwilling to help.

The hotel is located right next to a truck parking area, which wasn't a major issue for us. However, when we entered our room, it was very basic and not particularly clean. The bed sheets had visible stains and were extremely wrinkled, making it seem like they hadn't been properly washed or changed.

The biggest problem happened during the night. The area felt unsafe because many of the people staying on the property appeared to be long-term residents rather than travelers, and some had pets. In the middle of the night, a large fight broke out, waking us up. When I looked outside, I saw homeless people sleeping directly outside my room, and I didn't even feel safe enough to leave the room.

I had purchased the travel protection offered during the booking process and contacted them to see if they could help me change hotels, but they were unable to assist.

I would never stay here again, and I cannot recommend this hotel to anyone. Safety and cleanliness were major concerns, and overall it was one of the worst hotel experiences I've had.

Partner

2/10

Poor

14 Jul 2026

jessica

Go somewhere else!
We got our room and left immediately. Very unsafe and not clean. Door fell off of a drawer. Room smelled like animal and piss! Lots of inmates and hobos around the complex. I didn't feel safe even leaving my car to check in. We went up the road to holiday inn express and had a wonderful stay. DO NOT BOOK HERE. PICTURES ARE INNACURATE. The lobby was completely empty except for homeless people and someone charging their phone yelling at their grandma. Seriously. Go somewhere else. They also agreed to refund me but then didn't.

2/10

Poor

13 Jul 2026

Miguel

Lo único bueno que puedo decir es que tenían parqueo.

Partner

2/10

Poor

10 Jul 2026

Cielo

Dirty, smelly, no house keeping no amenities ,ac always leaking on the inside tv doesnt work

Partner

10/10

Exceptional

06 Jul 2026

Rodney

Clean

10/10

Exceptional

06 Jul 2026

Rodney

Clean

Self

4/10

Poor

06 Jul 2026

Angel

Just not great at all.. we got there at 7pm to check in.. mind you check in is usually 3pm. Got inside the lobby and waited for 15 minutes just for the room to be “not ready”. We are told to wait ANOTHER 15 minutes to come back and to get the key. We head back in after to see not a single soul in the lobby.. a whole half hour we get the key (the lady at front desk was taking her sweet time) And to make things so much better even after the heinous wait we open our door to see the cleaning lady probably 20% done with our room.. scrubbing the bathroom. We as kindly as possible ask her to leave since we simply can’t wait any longer since we had to be somewhere at 8. We had a room to ourself finally after an hour. Just horrible. Only reason this isn’t 1 star is because the room does the job, nothing special but at least it was fine. Oh and the toilet seat was broken which the house keeping said she’ll fix but I did not have time for that.

Partner

4/10

Poor

04 Jul 2026

Francisco

Although it was non smoking room it smell of smoke sheets were not clean floor were dirty AC did work well though. Like it had big rig parking . Overall 2/ 3

Family_with_children

2/10

Poor

28 Jun 2026

Kiersten

Terrible service. They showed us 3 different rooms and all were completely dirty. First room was littered with cigarettes , second room hasn’t even been cleaned yet and had beer cans, stained bed with sheets on the floor and trash. Third room was filled with bugs. If you need to find a “lady of the night” there was plenty women standing out front asking for a “good time”. Lots of second 8 people and housing. Unsafe for anyone

Partner

4/10

Poor

27 Jun 2026

Charlene

No toilet paper in room, no television. Staff would not answer phone so you had to go to the office where the staff was not helpful nor friendly

Friends_and_family Family

2/10

Poor

26 Jun 2026

Angelica

just don’t stay there UGH.

Family_with_children

10/10

Exceptional

25 Jun 2026

Angel

Great staff. :)

Self

2/10

Poor

21 Jun 2026

Nimra

Microwave wssnt working. Property wasnt clean

Family_with_children

6/10

Pleasant

20 Jun 2026

Robert

Need more parking

Self

8/10

Excellent

15 Jun 2026

DAVID

No coffee in the studio suites office after 12 pm, any coffee drinkers during the day and evening bring BYOC... I drink coffee day and evenings no coffee means = Alcohol I had to BMOA... LoL... but would have preferred coffee.

Self

10/10

Exceptional

14 Jun 2026

Sean

Everything was a great...

Partner

4/10

Poor

13 Jun 2026

Alita

Tv remote didn’t work.
The tub was dirty.

Partner

2/10

Poor

09 Jun 2026

James

Don't stay here. Horrible customer service. There for 6 days, and nobody came to clean the room. Under the beds were filthy. Sheets were stained.

Self

6/10

Pleasant

08 Jun 2026

ricky

Room was OK found some bugs in the bathroom the kind that don't like to die

Self

10/10

Exceptional

08 Jun 2026

Jose

Pleasantly surprised. Clean room, helpful staff.

Family_with_children

10/10

Exceptional

06 Jun 2026

Jaywarven

Good

Partner

4/10

Poor

04 Jun 2026

corey

Pool was a cloudy infested mess.
I asked for towels twice and got a nod and a smile but no towels.
Inside room had zero shower goods, no soap, no shampoo.
Door on outside looked like it had been kicked by a Clydesdale and there was a light seam around the whole door.

Oddly enough the bed was great but one of the pillows was moldy.

No one to complain to that would listen so I slept and left and that’s it.

Self

2/10

Poor

04 Jun 2026

Amanda

Was dirty not well maintained and smelled horrible wound up having to spray febreze to help the smell a little bit. Cracked sink and stains on the bathtub.

Partner

2/10

Poor

29 May 2026

Colton

I booked a non smoking room and the one I was put into smelled like an ashtray, there were also certain overnight workers working the truck stop next door. The hot water didn’t work. The sheets made me itch and the bed was like sleeping on a cement floor with a cardboard mattress topper. Won’t be back and won’t recommend this place. It was gross stayed one night and left the next morning. There are also questionable characters that appear to live onsite as well and the staff was rude.

Self

4/10

Poor

28 May 2026

Noe

The stay is chaotic. After extending my stay for 3 more nights and working 13 hour shifts I get to the hotel and as I’m sleeping an employee enters the room and says the room should be empty so I am woken up at 9:30 pm and they switch my room at that night I have to move all My things because I had a 2 bed room and they should have given me a 1 bed room and have to go thru chaos until I move everything and then have to leave to work at 4 in the morning. Their organization is terrible. I have stayed with them for over 1 month and it is the 2nd time I have to go thru this. I guess my next stay will Be somewhere else.

Self

6/10

Pleasant

25 May 2026

Ricky

The price of the room is great but they say free parking but if your a truck driver they charge $10 and my last stay they all of a sudden now have a deposit that they didnt have 2 days before seems like they just make up things to charge yt out for

Self

10/10

Exceptional

23 May 2026

Mario

Room was clean …staff are nice

Self

10/10

Exceptional

22 May 2026

Rodney

Clean room

10/10

Exceptional

22 May 2026

Rodney

Clean room

4/10

Poor

17 May 2026

Tracey

I paid early check in non refundable 25 bucks and wasn’t at least clean or up to par nor were there bar soaps only shampoo and u could just tell nobody even wiped it down got a smoking room no ashtrays and sheets were full of cigarette burns

Business

6/10

Pleasant

17 May 2026

Erick

This place is good for quick stop, resting, take a shower and keep going in your trip.

Friends

10/10

Exceptional

15 May 2026

Mario

Clean room good ac

Self

10/10

Exceptional

10 May 2026

Israel

The Studio Suites is a \"no-frills\" establishment, Captain. If you are looking for luxury or high-end amenities, you are in the wrong sector. The property is definitely understated, but for my specific requirements to sleep, shower, and be left alone, it was perfect.

At $80 for a two-night stay, the value is undeniable. It functions exactly as intended without any unnecessary fluff. It simply works for what you need it to do.

Pro Tip: The Mexican joint right next door is excellent. It is a significant tactical advantage for a quick and quality meal.

4/10

Poor

07 May 2026

Hannah

Clean better be nicer

10/10

Exceptional

06 May 2026

Noe

We’ll lighted parking. Convenient location

Self

2/10

Poor

30 Apr 2026

Diana

Unable to reach the hotel for cancellation or to change the dates of my reservation. Expedia made me wait when I could’ve canceled and received half of my payment at least. Very unhappy with my reservation

Partner

2/10

Poor

25 Apr 2026

Carlos Luis

Awful

10/10

Exceptional

19 Apr 2026

Tammy

, Before last I stayed the TV did not work this time. I had no microwave but other than that my day was enjoyable. It always is when I go there just when things like that go wrong.

Self

6/10

Pleasant

16 Apr 2026

september

Parking is limited

Partner

10/10

Exceptional

15 Apr 2026

Jordan

They aint got no roaches it look ugly but they a good quiet lil hotel

Self

6/10

Pleasant

09 Apr 2026

Shivoy

The check in was smooth but often the people at reception were not present. The bed sheets didn't look or feel clean. There were no hangers to hang my clothes. Let's just say l've been to better motels within the same budget. Don't be fooled by the photos!

10/10

Exceptional

08 Apr 2026

Jeremy

Clean place

2/10

Poor

08 Apr 2026

Erica

Nothing like pictured, very unclean, no toilet paper in the room, water was cut off most of the day. I do not recommend unless you just have no other options. Not enough parking to accommodate the amount of rooms.

Partner

10/10

Exceptional

06 Apr 2026

Lecia

Close to dt and great rooms, amazing prices

Self

10/10

Exceptional

04 Apr 2026

Jose

AC was good

Family

10/10

Exceptional

04 Apr 2026

Laura

Very clean property staff was very friendly and respectful. Highly recommend a good place to stay even if it was just for one night.

Partner

8/10

Excellent

03 Apr 2026

Saul

For the Price is ok. One night for rest, not issues

2/10

Poor

03 Apr 2026

Trivayan

The air conditioning is the only decent thing about this place was given a second room after I checked into the first and showed the lady 3 of the roaches we spotted out of a hole in the wall of room 133 bottom floor. Got the 2nd room a day in water starts to leak out of the wall in room 201 2nd floor. When we checked in the service was terrible no one was at the counter. When we checked out our deposit of 20.60 was not refunded.

2/10

Poor

02 Apr 2026

Robert

Lady was u helpful and very irresponsible when she was asked to help or call the police to help with a situation happening on the property.

While other guests scrambled to run she sat behind the desk trying to hide her children.

Self

2/10

Poor

28 Mar 2026

Ashley

No toilet paper. Dirty pillows and dirty sheets. Showers only had cold water. Broken lock on the door

Family

2/10

Poor

28 Mar 2026

Kimberly

Room was terrible! It was not clean! Pillow case dirty, sheets dirty, floor had bugs, covers had bugs. They did not stock toilet paper & the water to shower was dirty brown & no hot water to shower! I don't know how this place is still open! Brought this to the employees attention & they said “its be expected”! Rude ass employees!

Friends

4/10

Poor

28 Mar 2026

Juan a

No parking dirty no water

Self

6/10

Pleasant

28 Mar 2026

Rolando

It was okay, not the best but for the price it worked for us.

Partner

2/10

Poor

23 Mar 2026

James Alexander

Terrible room, terrible service, unclean room and staff was not willing to help with the smallest task. Don’t waste your time or money here. 👎👎👎

Self

6/10

Pleasant

23 Mar 2026

Brenda

Young lady at check in was doing her job. I got 2 rooms with different names on them and I forgot. I offered my Expedia info and showed my receipt and she could do nothing. Thank God my brain went into overdrive and we got our rooms. Rooms were supposed to be non-smoking, but one of them and its restroom had a strong smoke smell and there were ash trays in the drawers. The remote did not work, so no TV. The sink faucet did not work. Also, the pictures show an iron and ironing board, but there were none in either room. We did not report these to office because we only had a 2-night stay and we would leave early in the morning and return pretty late, so we managed. The place is pretty loud at night because it is also a trucking space. Finally, office does not look like the picture, and they have a $20 deposit per room, which they do return at the end of your stay. Overall, it is an economic place to stay the night. It fulfills its purpose.

Family_with_children

8/10

Excellent

22 Mar 2026

Angel

The area and building outside was a little rough, but the rooms were really nice and the staff was good. Very good price. Will stay again.

Family

6/10

Pleasant

22 Mar 2026

Marsha

Room was clean. Smelled smokey each time entering. No hanging closet in my room. Suitable for short stay. Price good. Store and gas nearby.

8/10

Excellent

21 Mar 2026

David

You shouldn't expect a lot for how inexpensive it is, but overall it is not bad, especially if you don't plan on spending a lot of time at the motel during your stay. Air conditioning works fine. Surprisingly quiet, especially considering that it is right on the expressway and next to a truck stop, so no problem sleeping at night. 13 minutes from the airport, probably about the same to downtown. There is a diner and a Mexican fast food place right next door. They have a small pool and they do maintain it (I saw the pool guy at work). I gave it three stars for all the specific items, but four stars overall for value.

Family

2/10

Poor

19 Mar 2026

Xavier

Unfriendly staff and no hot water

4/10

Poor

17 Mar 2026

Noe

Hotel staff was never around. Phone calls were never answered, staff could not find reservation and then called 2 hour later expecting me to go back because they had found the reservation. Was told hotel is not pet friendly but then saw some huge dogs in the rooms

Self

8/10

Excellent

17 Mar 2026

Gloria

For the price it was ok to sleep it was clean but does need some work. Room was clean n smelled fresh, bathroom needed work.

2/10

Poor

17 Mar 2026

Cynthia

Terrible

6/10

Pleasant

15 Mar 2026

Kohl

They had a, a working TV and wifi. The room wasn't dirty but not especially clean or sightly.

Partner

4/10

Poor

15 Mar 2026

Ashely

The room upon arrival was not clean there was like a dog treat on the floor that looked like a sausage a toe nail and stuff under the dresser. Stayed for five night and there was no house keeping or towel refresh/trash taken out.

Partner

8/10

Excellent

13 Mar 2026

James

Rooms are clean enough but not exactly luxurious. Really I gave it 4 stars because you can't beat that price.

10/10

Exceptional

08 Mar 2026

Verified traveler

Very good

Partner

8/10

Excellent

01 Mar 2026

Alfredo

Clean room friendly staff

Family_with_children

10/10

Exceptional

26 Feb 2026

Luis

Muy bueno

2/10

Poor

25 Feb 2026

Genevieve

The shower in our room DID NOT WORK, and the man came and saw and LITERALLY ASKED ME if I would like a bucket to fill up to dump the water from the tub on myself to wash up. I’m 8 months pregnant. It was the absolute craziest thing I could’ve ever been told or offered in my life.

Family_with_children

10/10

Exceptional

24 Feb 2026

Mario

Staff are awesome

Self

2/10

Poor

22 Feb 2026

Ryan

Checked in, person at counter spoke very poor English, and was extremely confused when I asked about how much the deposit would be, he began to break it all down with a very condescending tone.

Walked into the room, first thing I noticed was a dead insect on the floor, then I noticed the bottom of the door had no weather stripping and I could see outside right through the bottom of the door. No wonder there were bugs in the room.

The counters and the bathtub were heavily scratched and stained. The light fixture in the middle of the room was broken and had a plastic grocery bag taped around it. The bed only had 2 very small pillows, so I decided to go ask for more, as well as extra towels to block the bottom of the door.

When I asked for pillows, the attendant told me he could give me anymore because the shipment of pillows never came.
I said, a hotel without pillows, and he responded with, well all i do is explain, I do not care.

That's when I decided me and my wife will not stay in this terrible place, we immediately left.

Wish I took pictures.

Will never recommend, and will forever speak badly about it.

Partner

2/10

Poor

15 Feb 2026

George

This Isa trash hotel and the ones running it couldn’t care less. The toilet was clogged up when we checked it and they never came to fix it so we had to use the restroom at truck stop across the street from it. The bed when the cover was pulled had hairs in it. There are holes in the walls and the shower. There is no room telephone. A lady was walking around the parking lot looking several rooms. They advertise security but never saw any. There is a later time to check in for 3rd party go between on booking the room and they are given as what was posted other rooms. Why they are on your service or any other is beyond me. The wood was rotting all over. Drunks roaming the parking lots and throwing up. They also claim parking is not free based on the paper in the lobby.
The do not even deserve a single star..

Leisure Family

8/10

Excellent

15 Feb 2026

Peter

The price stood out. It was better than staying at the army barracks. Nothing special about it, just practical

Business Self

2/10

Poor

14 Feb 2026

Daniel

Room was not cleaned ... Dresser had trash and had drug paraphernalia was not provided with remote for the TV so I had no TV to see all night can check out was told about the complaint to the staff member and didn't care for the complaint have photos to prove

Partner

8/10

Excellent

08 Feb 2026

Bruce

Fair to partly cloudy.

6/10

Pleasant

05 Feb 2026

Rosanna

I was there for four days and never had a housekeeper come and no one was in the office to get towels.

4/10

Poor

01 Feb 2026

Renee

No breakfast what are you talking about? No cold water in the bathroom sink. Broken toilet seat and no soaps or shampoo to wash with? Plus the moving around of furniture at 11 pm at night . Most of the movie channels on the guid we did not get?

Friends_and_family Family

4/10

Poor

31 Jan 2026

Angela

The room was clean and didn’t have any imposing odors. However, the room I stayed in faced a fleet of various 18-wheelers approximately 100 feet away. Many of the trucks had the engines running continuously. Around 6 a.m., I was startled by the loud engine starts from some of the trucks—which seemed to be right outside my window.

The other undesirable feature of this “budget” motel is that it has a third world vibe (right here in modern San Antonio). As an independent, long-time liberated American woman, I was dismayed by having been approached by Asian Indian men who wanted to know if I was married (presumably to determine if I was secured property), uncool. America of 2026, we can do better! Also, did not get my security deposit back upon check-out like I have with other budget motels.

Shell out a few more bucks and pass on this one—unless you like loud trucks and being approached by men who aren’t well assimilated to American mores.

6/10

Pleasant

27 Jan 2026

Samuel

Room was fine for traveling worker. 1 complaint- streaming tv only

Business Self

2/10

Poor

26 Jan 2026

Evelyn

room was gross, is at an 18 wheeler truck stop and right on the acces

Partner

10/10

Exceptional

14 Jan 2026

Melony

The staff is very friendly. Especially NANCY

Business_and_leisure Family_with_children

10/10

Exceptional

12 Jan 2026

Carlos

clean room
staff,
Dining restaurants within walking distance.

Self

10/10

Exceptional

10 Jan 2026

Martin

Flex studio

2/10

Poor

02 Jan 2026

Norene

The tub has black stains. 5 nights no housekeeping. Hotel room was old. Spiders on the bed. If you need a cheap room just to sleep and do not care about black stains in the tub, then this will work for you.

2/10

Poor

30 Dec 2025

fnu

Smell in rooms

10/10

Exceptional

28 Dec 2025

Rodney

Staff very friendly and accommodating

10/10

Exceptional

27 Dec 2025

Judy

Good stay, looking forward to staying again some time.

8/10

Excellent

26 Dec 2025

Austin

Good

8/10

Excellent

25 Dec 2025

Johnny Moreno

Yes

10/10

Exceptional

18 Dec 2025

Melony

Very accommodating inconvenience

6/10

Pleasant

15 Dec 2025

Kalyan

+ves:
- Plenty of parking is available.
- The check-in and check-out process was simple and there were no hidden charges.

-ves:
- The pictures were really good, but the rooms were only okay at best. They were reasonably clean.
- I had a late-night check-in and couldn’t find any power sockets in my room. When I went to find the concierge to ask them, no one was available for more than 30 minutes, so I gave up.
- found a roach in the room

Friends_and_family Family

4/10

Poor

12 Dec 2025

Israel

Did not come clean room while we stayed and also did not give us more clean towels when we asked.

2/10

Poor

12 Dec 2025

Ashlee

Bed bugs!!!!!!!

10/10

Exceptional

08 Dec 2025

Cristian

Clean room

10/10

Exceptional

02 Dec 2025

Melony

Very convenient very clean very hospitable

2/10

Poor

30 Nov 2025

Mohan Kumar

Not foin

6/10

Pleasant

20 Nov 2025

Dave

Room OK, AC working and not noisy. Electrical plugs are short, the fridge plug can't reach the outlet, good thing i bought extension cord. Outdoor needs serious fixing, some columns and posts supporting 2nd floor pathway are not safe, it looks like it was gonna collapse!

Leisure Family

10/10

Exceptional

16 Nov 2025

natalya

I stayed at the hotel on several occasions because of a short travel distance for my business and a good price. Also, there was no problem to get a refund for one night. Great customer service!

Business Self

6/10

Pleasant

15 Nov 2025

Pavel

Parking was good! There was a leak or something so the noise didn’t let us sleep, but at the price I can’t really complain much! I really wish there wasn’t noise.

Partner

10/10

Exceptional

12 Nov 2025

Mario

Great service staff is 5 stars

Self