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Best Western Plus San Antonio East Inn & Suites

San Antonio - TX · United States

8669 E IH-10View location

8.8/10Excellent697 Reviews
Cleanliness9.0/109.0
Service9.4/109.4
Comfort9.2/109.2
Condition8.8/108.8
Location7.8/107.8
Neighborhood7.6/107.6
Quality9.2/109.2
Value8.6/108.6
Amenities8.2/108.2
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus San Antonio East Inn & Suites

Conveniently located on Interstate 10 in central Texas, the Best Western Plus San Antonio East Inn & Suites is a newly built hotel located less than ten miles from the infamous Alamo, Riverwalk, the Alamo Dome, and an array of shops and highly recommended restaurants.

The AT&T Center, home of the San Antonio Spurs, is only five miles away.

Guests staying at the Best Western Plus San Antonio East Inn & Suites will be able to visit the San Antonio Botanical Gardens and the Fort Sam Houston Museum, both of which are only fifteen minutes away.

Families visiting the area can enjoy a day at the Splashtown San Antonio Water Park, the San Antonio Zoo, SeaWorld® San Antonio, and the Natural Bridge Caverns all about twenty to thirty minutes from the hotel.

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Corporate travelers will appreciate the hotel's close proximity to Lockheed Martin, the Henry B. Gonzalez Convention Center and Randolph Air Force Base. This San Antonio area hotel offers a wide selection of room types including kitchenettes and suites.

Each well-appointed guest room features a microwave, refrigerator, LCD television, cable television and free high-speed Internet access. Start the morning off by visiting our complimentary full hot breakfast bar before taking advantage of other hotel amenities including an outdoor swimming pool and hot tub, exercise facility, business service center.

Our devoted, helpful staff at the Best Western Plus San Antonio East Inn & Suites is eager to create an entertaining, memorable stay in San Antonio, Texas. Make a reservation today and save!Pool and Spa closed.

With a stay at Best Western Plus San Antonio East Inn & Suites in San Antonio, you'll be within a 10-minute drive of Frost Bank Center and Freeman Coliseum. This hotel is 10.5 mi (17 km) from Alamo and 10.6 mi (17.1 km) from River Walk.

Make yourself at home in one of the 67 guestrooms featuring microwaves and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Skyline Park 9.5 km / 5.9 mi
Brooke Army Medical Center 11.8 km / 7.3 mi
Willow Springs Golf Course 12 km / 7.4 mi
Frost Bank Center 12.2 km / 7.6 mi
Freeman Coliseum 12.2 km / 7.6 mi
Joint Base San Antonio 13.4 km / 8.3 mi
Carver Community Cultural Center 15.9 km / 9.9 mi
The Rock Box 16 km / 10 mi
Cameo Center 16.2 km / 10.1 mi
Historic Sunset Station 16.3 km / 10.1 mi
The Espee 16.5 km / 10.3 mi
LEGOLAND® Discovery Center 16.8 km / 10.4 mi
Shops at Rivercenter 16.9 km / 10.5 mi
St Joseph Catholic Church 16.9 km / 10.5 mi
Alamo 17 km / 10.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 67
  • Number of floors (main building): 3
  • Suites: 1
  • hotel
  • Sofa bed
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
Show 24 more facilities & services
  • LaunderetteExtra charge
  • Multilingual staffExtra charge
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • SupermarketExtra charge
  • ShopExtra charge
  • Concierge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Outdoor freshwater pool
  • Game roomExtra charge
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Plus San Antonio East Inn & Suites

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Plus San Antonio East Inn & Suites

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Best Western Plus San Antonio East Inn & Suites

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 28 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable5 photos

    Best Western Plus San Antonio East Inn & Suites

    SUITE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Internet access
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Microwave
    • Mini fridge

    Facilities with extra charge

    • Tea and coffee making facilities
    • Kitchen

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Plus San Antonio East Inn & Suites

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 28 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable5 photos

    Best Western Plus San Antonio East Inn & Suites

    SUITE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Bed setup
    Queen-size bed 150-154 width, Single bed 80-130 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Radio
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Microwave
    • Mini fridge
    • Internet access
    • Hairdryer
    • Direct dial telephone

    Facilities with extra charge

    • Tea and coffee making facilities
    • Kitchen

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Plus San Antonio East Inn & Suites

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Best Western Plus San Antonio East Inn & Suites

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Best Western Plus San Antonio East Inn & Suites

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²SUI.2Q-NM
    SUITE TWO QUEEN BEDS NON SMOKINGPhoto unavailable5 photos

    Best Western Plus San Antonio East Inn & Suites

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Room amenities

    • Cable TV
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Mini fridge
    • Desk

    Facilities with extra charge

    • Kitchen
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 28 m²ROO.NM-1
    Room NON SMOKINGPhoto unavailable4 photos

    Best Western Plus San Antonio East Inn & Suites

    Room NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-1

    Room amenities

    • Cable TV
    • Wheelchair-accessible
    • Ironing set
    • Microwave
    • Mini fridge
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 28 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable4 photos

    Best Western Plus San Antonio East Inn & Suites

    Room TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Mini fridge
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Cable TV

    Facilities with extra charge

    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 28 m²ROO.QN
    Room QUEEN SIZE BEDPhoto unavailable4 photos

    Best Western Plus San Antonio East Inn & Suites

    Room QUEEN SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Room amenities

    • Hairdryer
    • Radio
    • Internet access
    • Mini fridge
    • Direct dial telephone
    • Cable TV
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set

    Facilities with extra charge

    • Microwave
    • Fridge
    • Desk
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 28 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable7 photos

    Best Western Plus San Antonio East Inn & Suites

    SUITE KING BED NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Wi-fi
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Ironing set
    • Microwave
    • Mini fridge
    • Internet access
    • Radio
    • Direct dial telephone

    Facilities with extra charge

    • Tea and coffee making facilities
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 28 m²ROO.NM
    Room NON SMOKINGPhoto unavailable5 photos

    Best Western Plus San Antonio East Inn & Suites

    Room NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Wake-up service
    • Wi-fi
    • Ironing set
    • Mini fridge
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Cable TV
    • Desk
    • Alarm clock

    Facilities with extra charge

    • Tea and coffee making facilities
    • Microwave
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Best Western Plus San Antonio East Inn & Suites

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Best Western Plus San Antonio East Inn & Suites

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 28 m²SUI.NM-1
    SUITE NON SMOKINGPhoto unavailable5 photos

    Best Western Plus San Antonio East Inn & Suites

    SUITE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-1

    Room amenities

    • Hairdryer
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set
    • Microwave
    • Alarm clock
    • Desk
    • Cable TV
    • Mini fridge
    • Internet access
    • Radio
    • Direct dial telephone

    Facilities with extra charge

    • Tea and coffee making facilities
    • Kitchen

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Best Western Plus San Antonio East Inn & Suites

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN BED NON SMOKINGRoom • QUEEN BED NON SMOKING • 1 Bedroom • 28 m²ROO.NM-QN
    Room QUEEN BED NON SMOKINGPhoto unavailable5 photos

    Best Western Plus San Antonio East Inn & Suites

    Room QUEEN BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-QN

    Room amenities

    • Radio
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set
    • Microwave
    • Mini fridge
    • Internet access
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable5 photos

    Best Western Plus San Antonio East Inn & Suites

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Direct dial telephone
    • Radio
    • Hairdryer
    • Internet access
    • Mini fridge
    • Microwave
    • Ironing set
    • Wheelchair-accessible

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Best Western Plus San Antonio East Inn & Suites

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Best Western Plus San Antonio East Inn & Suites

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Best Western Plus San Antonio East Inn & Suites

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Best Western Plus San Antonio East Inn & Suites

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Best Western Plus San Antonio East Inn & Suites

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Plus San Antonio East Inn & Suites

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus San Antonio East Inn & Suites

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 28 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable4 photos

    Best Western Plus San Antonio East Inn & Suites

    Room KING BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Wi-fi
    • Wake-up service
    • Ironing set
    • Mini fridge
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Cable TV
    • Alarm clock

    Facilities with extra charge

    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus San Antonio East Inn & Suites

8.8
Excellent
697 Reviews
Cleanliness
9.0 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
8.8 /10
Location
7.8 /10
Neighborhood
7.6 /10
Quality
9.2 /10
Value
8.6 /10
Amenities
8.2 /10
100 reviews shown
6/10
Pleasant
23 Jul 2026
Doyle
Clean and comfortable. Friendly staff.
Breakfast was just ok.
Bed was comfortable.
Good for the price.
10/10
Exceptional
20 Jun 2026
Carlos
Good service
10/10
Exceptional
06 Jun 2026
Karen
The place is very clean.
The rooms were spacious and the bed was very comfortable.
Breakfast was amazing and a nice variety.
Partner
10/10
Exceptional
02 Jun 2026
michael
breakfast was good
8/10
Excellent
31 May 2026
Karen
Had a little trouble keeping the thermostat set at a steady temperature...but other than that, we had a comfortable stay. The bed is very comfortable and the breakfast was good.
Family
6/10
Pleasant
16 May 2026
Travis
The breakfast experience was very stressful. We weren't allowed to simply make a plate and return to our rooms. We were told we could only have our breakfast in the dinning room and the staff was very particular about what we had and what utensils we were allowed to utilize for our meal. We had a baby in the room sleeping and we were told that we couldn't simply make a plate and return to our room so we had to go eat individually while one stayed with our baby. I mean...its not that serious people! There were no rules posted stating this anywhere and when i asked why this was a problem I was told they don't want people eating in the rooms...but bringing dinner back to the room was okay? Double standards. Other than that, it was okay.
Family_with_children
10/10
Exceptional
11 May 2026
Percilla
Fast check-in & friendly staff.
Partner
8/10
Excellent
01 May 2026
Jerry
The hotel is great for a one-night stay when you’ve been traveling down I10 for a long time. Rooms were clean, everything tidy. Good breakfast (just get the bacon out earlier!). All in all very satisfied.
Business
8/10
Excellent
21 Apr 2026
Kyle
Wi-Fi did not work consistently. Front desk staff were going to contact service provider to have it addressed.
8/10
Excellent
10 Apr 2026
Elida L
The breakfast was fresh and was refilled as soon as the other batch was almost out. Staff was friendly. The bathroom did have dust on the base boards and corners of the walls. The ice machine on the third floor was out of order.
Friends_and_family Family
8/10
Excellent
08 Apr 2026
Brian
Stay there when I’m San Antonio for business
Self
10/10
Exceptional
31 Mar 2026
George
Had my truck in the shop next door and ended up staying here for several nights. Super clean, breakfast was great, and I even managed to get a couple of work outs in the fitness center onsite. Staff was very freindly and courteous. I highly recommend this hotel if you need a place for a few days.
Self
8/10
Excellent
21 Mar 2026
Kaitlyn
Great stay; as a woman traveling solo - felt safe. Cameras on cars in parking lot. Parking lot has good lighting. Did not try the breakfast. Room was clean.
Self
6/10
Pleasant
21 Mar 2026
Kyle
Sheets were a bit tattered and stained but overall a comfortable stay
Partner
6/10
Pleasant
15 Mar 2026
DAVID
Staff at the cafeteria were super rude. Didn’t appreciate the fact that she kept telling everyone in our party to come in earlier or we wouldn’t be served not knowing that we had arrived super late and drove hours to get there. The following day we heard the same persons deny service to a family because they were there 15 min til 9 am.
Family_with_children
8/10
Excellent
15 Mar 2026
Tiffany
Rm 301. I left my leopard plush blanket. I'm sure one of the housekeepers has it now. Other than that issue, our stay was ok.
Partner
10/10
Exceptional
12 Mar 2026
Rashad
Great experience
8/10
Excellent
08 Mar 2026
Sharon
Only issue was you either had a cold shower or a hot shower. Water was not mixing well, unable to get right temperature. Hair dryer was not working but was able get it exchanged for one that worked at front desk.
6/10
Pleasant
06 Mar 2026
Nadine
Older Best Western. For the rate you can stay on the river walk in a much nicer hotel. Just have to pay parking most likely or valet
Friends_and_family Family
10/10
Exceptional
05 Mar 2026
Carrie
Very clean, staff was friendly
Family
10/10
Exceptional
19 Feb 2026
Rafael
great service
6/10
Pleasant
17 Feb 2026
Kimberly
Clean room and easy check in. Went to get breakfast at 6am and the lady serving rudely told me that if I took the food to my room I wouldn’t be allowed to come back in to breakfast area, not sure why she thought it a good idea to call me out in front of other guest. She also told me that the last guy threatened to beat her up for not allowing more food. I really just wanted a yogurt!
10/10
Exceptional
05 Feb 2026
Kenneth
Excellent staff, the breakfast was very good and the room was very clean. The only negative was the traffic noise from the highway I-10.
Leisure Self
8/10
Excellent
02 Feb 2026
Denyce
For the cost, we thought the hotel was good but not \"very good\" as it is rated on Hotels.com. It was located in a industrial area, and construction workers loitered in the parking lot, making us a bit uncomfortable.
8/10
Excellent
15 Jan 2026
Mario
The hotel can use renovation, great staff
Business Self
10/10
Exceptional
01 Jan 2026
Billie
It was an excellent stay. Everyone is so courtesy.
Leisure Friends
6/10
Pleasant
28 Dec 2025
Tina
Not in a good area.
Leisure Family
6/10
Pleasant
21 Dec 2025
Elda
Our stay was last minute and no others in area. This is an older hotel or seems like it by its appearence. The desk staff was nice. The entry and elevator were a bit dirty-floors. It does have a stuffy smell. The room was suprisenly clean. There was a couple of towels in the restroom with stains and looked like not washed. The bed sheets smelled clean but pillow cases were questionable. The matress was curved/sunken to the center…big time. Overall…for $140ish total for one night, area, last minite…was ok but not recommend for longer stay. Not booking in future.
Partner
2/10
Poor
20 Dec 2025
Colleen
This hotel is very hard to find its right under the freeway, so I missed the sharp left 3 times. Again it's right under the freeway so it loud and noisey. We got the in room tub but the water drains from the spa tub the entire time. A light was pointed directly at the window, I asked twice if they could point the light not at the window. The front desk guy was kind and called the Manger and they were able to point the light not at the room unfortunately it fell again and the light was directly pointed at the room hours later, so it was hard to sleep with the light and the noise. The shower chair in the bath tub in the shower was dirty and stained needs to be scrubbed badly. I asked for extra towels and toilet paper and was asked why I needed them. We obviously ran out of toilet paper. In the morning at breakfast the lady micromanage me. Told me what cup I could use for what, told me I couldn't take my 1 plate of food to go, tht if I took a plate to go I couldn't come back. It's like please let me eat in peace, it's early, it's the morning. I don't need someone being pushy and rude to me. Then she mopped the floor and didn't post signs and I almost slipped. They do offer room service but it's not located in the building so it took an hour. The beds are not that comfortable and the spa tub room only has a queen bed in it. The TV services such as Amazon prime, Netflix, paramount plus non of the on demand features worked. Very out dated hotel. won'ever stay here again. An
10/10
Exceptional
18 Nov 2025
Giorgi
-
Business Self
8/10
Excellent
31 Oct 2025
Christopher
Very attentive staff.
Business Family
10/10
Exceptional
26 Oct 2025
Jessica
As always staff here is so kind.
8/10
Excellent
23 Oct 2025
Christopher
For the price and proximity to downtown, this place was amazing. Not much to eat nearby, but nothing was more that 10-15 minutes away. The truck stop is pretty busy so trucks coming in and out can be loud at times. Still a great stay for me and my family of 7.
Business_and_leisure Family_with_children
6/10
Pleasant
17 Oct 2025
Ian
Disappointed the hot tub was down and so was the ice machine. Good location easy check in
Friends_and_family Family
8/10
Excellent
16 Oct 2025
jonathan
The staff was extremely friendly. Late night guy was good. For the price I thought it was a little higher than the overall feel of the place. Good peep tho.
Business
8/10
Excellent
16 Oct 2025
Christopher
Only problem I had was the loud truck stop next to my window.
Business Self
6/10
Pleasant
06 Oct 2025
Austine
Stayed one night because in town for a job interview. Chose this based on reviews but was disappointed. The area is very industrial and doesn’t feel safe outside. There was mold in my shower and had to fix my shower faucet because it wouldn’t work. Heard sirens all night long. Price was good and was close to my interview but I wouldn’t stay again. Staff were good.
Business Self
10/10
Exceptional
28 Sep 2025
Becky
Nice!
10/10
Exceptional
23 Sep 2025
Danny
One of the cleanest hotels I have stayed in a long time. Staff very professional and helpful. Will be staying here on my next trip to San Antonio.
Leisure Self
10/10
Exceptional
09 Sep 2025
Jose

Highly recommend

Clean all around. Quiet. Definitely recommend the jacuzzi suite. Front desk super friendly.
Partner
10/10
Exceptional
05 Sep 2025
Shannah
Nice very nice
10/10
Exceptional
26 Jul 2025
Iva
My stay was amazing. Clean. Quiet and safe. Breakfast was wonderful. Thank you.
Leisure Partner
10/10
Exceptional
20 Jul 2025
Felicitas
Pleasant stay.
8/10
Excellent
12 Jul 2025
Claudia
Front desk clerk was so courteous
Leisure Family
10/10
Exceptional
25 Jun 2025
Ruth
Staff was pretty friendly. I requested room for 4 and only 3 towels were in the restroom.
6/10
Pleasant
20 Jun 2025
Stefanie
The staff was friendly, that was the good part, but the room was not it. Crumbs on the floor from the previous guests, the towels and bed sheets have this distinct old smell. The bathroom sink stunk. All in all, more like a cheap motel experience, not worth it for the price.
6/10
Pleasant
02 Jun 2025
Dexter
i didn't like that the carpet in my room had a funny smell and at first the WIFI was giving issues
Business_and_leisure Family
10/10
Exceptional
01 Jun 2025
Chestertine
Very clean and the staff is great.
Loved the breakfast lady, she's so friendly and perky.
Leisure Family
8/10
Excellent
28 May 2025
phyllis
Hotel was comfortable and staff was nice. Met my needs for the weekend nicely.
Leisure Friends
2/10
Poor
20 Apr 2025
MICHELLE

Not for a vacation, maybe if you work

We didn’t stay the area was very loud and the room had a smell to it . Walked in and out within 3 mins.
Partner
10/10
Exceptional
05 Apr 2025
Aney
It was a pleasant stay
10/10
Exceptional
05 Apr 2025
Heather
Pulling up we were nervous due to the industrial surroundings but upon entering were plesently surprised. Top notch customer service, clean rooms, breakfast was delicious and by far the MOST comfortable hotel bed we have ever slept in. We will stay here everytime we visit San Antonio.
Leisure Partner
10/10
Exceptional
04 Apr 2025
Timothy
convenient
10/10
Exceptional
27 Mar 2025
OLAWOLE
Great
8/10
Excellent
23 Mar 2025
dana

Not the best but not the worst

It was a decent stay. Room was meh at most. Carpet was dirty and no water pressure. Plus side bed was super comfortable. The location is off the highway and i was a bit nervous about the truckers but we never felt unsafe one we were there. I would be ok staying again if i needed to.
10/10
Exceptional
22 Mar 2025
Kimberly

Overnight stop

Very convenient stop on the way through Texas. Great night of sleep and breakfast was served before we left in the morning.
Partner
8/10
Excellent
06 Mar 2025
Penny
Loved the wait staff
Leisure Family
10/10
Exceptional
02 Feb 2025
Jessica
Staff was amazing. It’s quiet. Service was just amazing.
6/10
Pleasant
06 Jan 2025
Verified traveler

It's an ok place to stay.

It's a fair place to stay, but will likely look for someplace different next time in San Antonio. It's right on on highway, so lots of road noise and right next to trucker parking lots.
Partner
10/10
Exceptional
30 Dec 2024
Gerald
I thought the room was clean.and the beds and pillows were comfortable. Close to the River walk. Is why we stayed there.
Leisure Friends
8/10
Excellent
24 Dec 2024
Keith

middle of the road

it was just OK. Nothing spectacular. Either way, just OK. The bed was a little uncomfortable, but not terrible.
Business
8/10
Excellent
18 Dec 2024
Scott

WIFI

WIFI service was down most of our stay.
Business
10/10
Exceptional
08 Dec 2024
Curtis
Will be back
Business_and_leisure Self
8/10
Excellent
27 Nov 2024
russell

Ok but not great

Beds were comfortable. I think building owned by foreigners so no Bibles were present. Towels were old and over used
Friends_and_family Family
10/10
Exceptional
26 Nov 2024
Eulises
Clean, good stay
8/10
Excellent
21 Nov 2024
David
Good stay
10/10
Exceptional
28 Oct 2024
Gloria
Very well-maintained property with nice staff. The room was spotless and the location was very convenient.
Leisure Partner
10/10
Exceptional
27 Oct 2024
Siteria
The room was amazing a d the staff was nice
10/10
Exceptional
26 Oct 2024
Alicia
This is one of the very few properties that I have save the information for future use! From entering the front door to check out I have nothing to say but nice things. Rups was very informative and genuine. The room was already cooled down and not humid, all of the linens were clean and the room was spotless! Water was hot and the shower head has lots of settings. Body wash, face wash, shampoo AND conditioner are supplied. I did have a bit of an issue with the TV but I’m pretty sure it was just smarter than me, lol. Landscaping is a bit scarce but the area is in a severe drought so please do not let that deter you. I will definitely stay here again
Leisure Partner
10/10
Exceptional
25 Oct 2024
Brian

Above average breakfast

Nice place, comfortable beds, above average breakfast
10/10
Exceptional
20 Oct 2024
CITLALLI
Good place to stay for a couple of nights.
10/10
Exceptional
30 Sep 2024
Wutthichai
Very good hotel near San Antonio downtown.
Business_and_leisure Family_with_children
10/10
Exceptional
01 Sep 2024
Linda
quiet, friendly . Clean . Would have liked if the room's had a clock and note pad and pen. And a night light in the bathroom.
Leisure Family_with_children
8/10
Excellent
27 Jul 2024
John
It was an enjoyable stay
10/10
Exceptional
20 Jul 2024
Anju
Very clean room. Pool can be little bit more cleaner
6/10
Pleasant
16 Jun 2024
Kimberly
The outside of the property looks good. The desk clerk was friendly. Entering the 3rd floor it was hot, stuffy and smelled musty. Our room smelled the same way. There were stains on the bedspread and one pillowcase. The room looked a bit worn with some deferred maintenance issues. We did not say anything to desk clerk because we were tired and just wanted to sleep. We did sleep well. With that said, I’d not stay here again unless the price was much lower (we paid $150). The place was a bit too worn out for my comfort level and price too high.
Leisure Family
8/10
Excellent
09 Jun 2024
Christine
It’s very convenient freeway, but too much noises.
Leisure Partner
6/10
Pleasant
05 Jun 2024
Cindy
We stayed at this property for one night while passing through. The hotel was fine for that purpose, and I recommend it for travelers who are needing a bed for one night. Breakfast was good and AC was cold.
10/10
Exceptional
01 Jun 2024
Citlalli
I always love the stay here
8/10
Excellent
29 May 2024
Dorothy
The breakfast area attendant was very friendly and accommodating. The front desk staff was friendly as well!
Leisure Friends
10/10
Exceptional
29 May 2024
Lashawn
Professionalism was key!!
Business_and_leisure Partner
10/10
Exceptional
25 May 2024
Jacquelyn
Friendly customer service
6/10
Pleasant
19 May 2024
Verified traveler

More like Best Western Minus

Staff was amazing, but the hotel has much room for improvement. Older, damp smelling lobby and rooms. More like an overpriced budget motel. Breakfast appeared decent, but I did not partake.
6/10
Pleasant
12 May 2024
Pamela

Slightly unhappy but enjoyed stay

The room appeared clean but hair was on toilet seat and in jacuzzi...I had a slight rash on my arm next morning...not sure what from...
Personel were very friendly. Fast check in.
Wish breakfast went longer...ended at 9:00.
Partner
10/10
Exceptional
12 May 2024
Megan
The gentleman that checked us in was very kind!
10/10
Exceptional
01 Apr 2024
Verified traveler

Clean and Quiet

Staff was very friendly, and they actually make up your room when staying multiple nights, unlike a lot of other hotels since COVID. It was close to where we were visiting family in Converse, TX.
Friends_and_family Family
8/10
Excellent
16 Mar 2024
Gloria
The staff was very accommodating. We asked for a couple of things, and they supplied what we needed~~immediately. Always cordial.
Leisure Family
2/10
Poor
15 Mar 2024
Dustin
This was the absolute worst hotel I’ve stayed. Our first room was truly disgusting and the second room while better was still not as clean as it should be. The customer service was horrendous as well. I can see why this hotel is in the condition it is with the current management. She did not care about our poor experience and only did anything because she felt she had to do so. She was disrespectful and just made excuses for the terrible rooms or bad customer service.
Leisure Friends
4/10
Poor
04 Feb 2024
Claudia
Not the cleanest
8/10
Excellent
04 Jan 2024
Mike
The property was located close to our destination in San Antonio.

However, Google did not take us directly to the property even though we entered the exact address, AND we had to do a 6 mile interstate loop to get back to the property. Probably just a glitch from Google that can be remedied.

The breakfast at the property was well done with very attentive and kind staff helping at every turn. Room was full at the time we went, but everyone seemed to be getting what they needed, and fresh food was coming out regularly. This is one of those times when it appeared that people really care about how they do their job, and how it makes others feel. Great experience.
Leisure Family
6/10
Pleasant
26 Nov 2023
Jeremy
It took a while for front counter clerk to come up front when we arrived in the evening. While the lobby and halls are updated, the linens and wall plates are outdated. The pillows were horrible and my wife and I both had headaches and sore necks from them. The breakfast was actually very good.
Business Family
10/10
Exceptional
24 Nov 2023
Abby
They are always so accommodating! I was offered and accepted a full Thanksgiving Day plate of food from the front desk lady. I was so thankful. They really take care of their guests.
Business_and_leisure Self
10/10
Exceptional
29 Oct 2023
melody

staff went the extra mile....

I left behind an important item upon checkout. I received a personal call to notify me of the list item. I was able to swing by and retrieve the item at the front desk. I appreciated the extra personal attention! thank you!
10/10
Exceptional
26 Sep 2023
Monica
Staff was so nice. And the food truck that is there has amazing burgers. Room was very clean
Business Self
10/10
Exceptional
21 Sep 2023
Vickie
The breakfast was fresh and hot with a wide variety of choices. Great employees, we had a problem with the ac and called the front desk and within minutes they came and fixed it. We decided to stay an extra day and called the front desk and had no problem getting that done. Plenty of parking. Very good place to stay
Friends_and_family Family
8/10
Excellent
15 Aug 2023
Harprit
average place to stay
Business Family
2/10
Poor
01 Aug 2023
Valerie
I have never had such a terrible hotel experience. I am a 27 year old female, I checked into the hotel alone. At approximately 1 AM I heard a room key card UNLOCK my door. There was no knock or any announcement. I ask who is it? And they just immediately shut the door , stated “I’m sorry” and left. I had to call to the front desk myself and advise them of the incident, It was brushed off as just an error stating it was management. I asked why “management” didn’t explain the situation themselves instead of retreating. Staff advised they did not wish to disturb the other guest and planned on calling me in the morning to explain the incident. I was terrified and unable to sleep the rest of the night. I do not believe that hotel management would run away when confronted with the situation. I am not the type of person to usually leave a bad review but this was an extremely dangerous situation for everyone involved and was handled so poorly on their behalf. I will NEVER be staying at any Best Western again.
Leisure Self
10/10
Exceptional
25 Jul 2023
Luis
Nice place
10/10
Exceptional
23 Jul 2023
Robert
My whole experience was great!!
Leisure Friends
10/10
Exceptional
08 Jul 2023
Guillermo C
Great from time of check-in to check-out!
Friends_and_family Family

Location & surroundings

Best Western Plus San Antonio East Inn & Suites
8669 E IH-10, San Antonio, United States

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Best Western Plus San Antonio East Inn & Suites

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