Name: Mainstay Suites Great Falls airport
Address: 520 Country Club Blvd Building B, Great Falls, 59404, US

10/10

Exceptional

03 Aug 2026

Kimberly

N/A

10/10

Exceptional

18 Jul 2026

Allison

Very clean. Friendly staff! Conveniently close to the airport.

Partner

10/10

Exceptional

17 Jul 2026

Colin

Breakfast was great. Staff was very helpful. Rooms were immaculate.

Partner

10/10

Exceptional

16 Jul 2026

Heath

Rooms were clean nice place to stay. Breakfast was good every morning would recommend this place.

Family_with_children

6/10

Pleasant

05 Jul 2026

Joanne

Staff js amazing just didn’t like when guests upstairs were loud till after midnight

Self

10/10

Exceptional

28 Jun 2026

krista

Great staff and clean room. Bed was a bit uncomfortable

Partner

10/10

Exceptional

21 Jun 2026

Jamie

We always enjoy this hotel. It is clean, updated and pleasant. Hosts a good breakfast and has a nice pool

2/10

Poor

24 May 2026

Aireen

Unfortunately, our experience during the stay was disappointing. The lady at the reception seemed quite rude and unwelcoming, as there were no greetings or even a simple warm welcome when we arrived. Good customer service really makes a difference, especially for guests staying away from home.
On our second day, we requested partial cleaning or at least a change of towels, but no one came to assist us and there was no follow-up regarding our request. It felt like our concerns were ignored, which was frustrating.
On top of that, the place was very noisy in the middle of the night, making it difficult for us to rest properly. We were hoping for a comfortable and relaxing stay, but unfortunately the overall experience did not meet our expectations. I hope this feedback will help improve the service and guest experience in the future.

Partner

10/10

Exceptional

23 May 2026

David

Trish did a great job with our check in
Very friendly and helpful

Partner

10/10

Exceptional

14 May 2026

JoAnn

They room was great. Clean and had everything we needed.

Partner

10/10

Exceptional

13 May 2026

Sara

This hotel is in a great location room was spacious hotel was quiet staff were all really great. Did not try the breakfast or pool or hot tub but they all looked great !!!! Highly recommend this hotel

Family

10/10

Exceptional

05 May 2026

Jerome

Excellent all around

Friends_and_family Family

10/10

Exceptional

01 May 2026

Chandra

Clean, with good breakfast, location, gym and very friendly staff and a lot of extra room

Family_with_children

10/10

Exceptional

16 Apr 2026

Johan

Very clean room, nice and modern, super friendly staff, will definitely stay here again.

Partner

10/10

Exceptional

13 Apr 2026

Pat

As expected

10/10

Exceptional

12 Apr 2026

Farrah

The place was a very clean and smelled amazing. Staff was great! I slept so comfortably. Will definitely choose this place to stay when I’m in great falls. Breakfast was good.

Family_with_children

10/10

Exceptional

12 Apr 2026

Beatrix

Great breakfast and room

10/10

Exceptional

06 Apr 2026

Greg

Pet friendly, Great reception staff, clean, good price

Pet

10/10

Exceptional

03 Apr 2026

Tammy

Good

Family_with_children

10/10

Exceptional

26 Feb 2026

Darren

Good service. No hassles. Clean rooms

10/10

Exceptional

20 Feb 2026

Steven

Room was clean and very large. Definitely will stay again

6/10

Pleasant

16 Feb 2026

LISA

This was only my second time staying here and the hot tub was closed AGAIN. Seriously what the heck is going on? Something about a light pulled out. Very disappointing as this is what we had really looked forward to after a long day driving 8 hours. I doubt I'll stay here again because of that.

Friends_and_family Friends

10/10

Exceptional

16 Feb 2026

Nathan

Room was nice and hotel was clean

10/10

Exceptional

07 Feb 2026

Jose

Gr

10/10

Exceptional

03 Feb 2026

Mark

Room was excellent and clean. Staff was friendly and accommodating. Would definitely stay there again

2/10

Poor

19 Jan 2026

Rachel

hotels.com didn't even have my reservation reserved with the site. I registered the room with Hotels.com. New left, my family stranded. Therefore I will never choose his company again.

Friends_and_family Family

8/10

Excellent

03 Jan 2026

Ron

The

Partner

8/10

Excellent

01 Jan 2026

Rachelle

Easy check in and check out. The room was more spacious than expected. Comfortable king size bed. We didn’t have time this trip to try the breakfast.

10/10

Exceptional

03 Dec 2025

Ana Marie

Quiet and cozt

Leisure Pet

10/10

Exceptional

24 Nov 2025

Billie

Great stay, thank you!

Business_and_leisure

10/10

Exceptional

16 Nov 2025

Jane

It was reasonably priced with a spacious room, comfy bed, kitchenette with a larger fridge (with a freezer) and a great breakfast in the morning. It was conveniently located a short distance off Interstate 15. I will definitely stay here again.

6/10

Pleasant

15 Nov 2025

Rachel

This is a great hotel for an overnight stay. Everything is great except the beds are very hard and the breakfast is lacking. The breakfast used to be fantastic but now it’s basically just scrambled eggs and greasy bacon.

Partner

8/10

Excellent

09 Nov 2025

JESSI

Spacious room and very quiet. There was a contractor in the building cleaning carpet and upholstery and we were put in a room that had just been cleaned and the sofa was very wet and carpets were damp. Im not sure why they didn't close off those rooms until they were dry and why they would do that work on a busy Friday/weekend. Breakfast selection was good but attendant did not refill waffle batter and eggs were luke warm. Pool was not very warm and chlorine levels were very high causing eye and skin irritation. Other reviews were much different than our experience. Location and parking were excellent. Kitchen was stocked with all needs. Outdoor bbq area was great.

Friends_and_family Family

10/10

Exceptional

07 Nov 2025

Angelene

Room was great; very spacious. Staff friendly.

10/10

Exceptional

08 Oct 2025

MACIM

Bathroom is a glass door in the shower so I like it. Breakfast is good but only one lady was working in a busy weekend. Comfortable, good location, kitchen is good.

Business

10/10

Exceptional

10 Aug 2025

Cathy

Medical appointments

We went for a medical appt for our son. We couldn’t get the same room for all 5 days so we asked for a late check out for noon and an early check in so our son didn’t have to be away from a bathroom he has gastrointestinal issues. The staff were amazing!! Thought it might be a couple hours to wait for the new room but they had it ready for us in 15 minutes
Transferred from one room to the other. We are truely grateful how helpful they were to accommodate us. The rest of the week was relaxing with 2 queen beds so our son could do his appointments and stress free. The kitchen area was so nice to cut down on costs to eat in instead of at restaurants. We would definitely stay again

Friends_and_family Family

4/10

Poor

03 Aug 2025

Rhoda

The bed were pretty hard , made my back hurt .

8/10

Excellent

29 Jul 2025

Tara

Nice room, we liked the full size fridge with ice maker. Comfortable bed. Very clean. Only disappointed that housekeeping didn’t enter our room the entire stay (3 nights). Fresh towels would have been nice. We had to go and get them from the front desk.

Leisure Partner

10/10

Exceptional

25 Jul 2025

Barbara or Richard

Everything was excellent really enjoyed. The trip stuff was friendly, and the area was amenable.

Partner

4/10

Poor

11 Jul 2025

Rachel

Terrible Management

Reserved 2-2 queen bed suites with a small kitchenette & refrigerator; I also requested adjoining or next door rooms (made the reservation 4 months prior). When I arrived at the property I had to wait for 10 minutes because nobody was at the front desk. Finally someone showed up and started to check in. She said all the rooms for Mainstay Suites were taken because they overbooked, but that the Sleep Inn side of the hotel had available rooms, but only had a mini refrigerator (that barely worked) and no kitchenette. A kitchenette/refrigerator are important for food accommodations and medication that needs to be kept cold for my child. At first the manager assigned us to rooms on different floors, but the desk lady was able to change them to the same floor. She charged me the same price as the other rooms and I didn’t have the energy to argue because there was no manager on site and her power to change things were limited. The rooms themselves were clean and well maintained, but the management was terrible.

Friends_and_family Family

10/10

Exceptional

28 Jun 2025

Roger

We stayed at this hotel for five nights while visiting Family. The room was perfect for us. The parking lot lobby and hotel was very clean. The staff of Cassie and Adam outstanding. The breakfast fit as well, but unfortunately, they ran out of food several days. I would highly recommend this hotel based on our experience.

Leisure Family

8/10

Excellent

15 Jun 2025

julie

Property was okay. Needs a bit of TLC in the rooms as our bathroom door didn’t close and our shower door leaked like crazy. Breakfast was just okay but we were there on a very busy weekend so that didn’t help.
But clean and close to things! Not a bad place at all!

Leisure Family

8/10

Excellent

31 May 2025

Brigette

Key card didn’t work on the back entryway

Leisure Self

10/10

Exceptional

25 May 2025

Adebola

Great place to stay with family

8/10

Excellent

25 May 2025

Angela

Is the first hotel I have seen using extremely much amount of chlorine to the pool, if you are swimming there, keep in mind that your eyes are going to be dry and will hurt until the next day or more.

Leisure Family

10/10

Exceptional

19 May 2025

courtney

overall great experience!!

Leisure Friends

2/10

Poor

18 May 2025

Justin

Wo.rst customer service, breakfast was a ; disaster. Staff were not at all helpful and the person in charge of breakfast was rude and unhelpful

Business Family

10/10

Exceptional

11 May 2025

William

Always a great stay when in Great Falls. Staff are friendly and rooms always spotless.

Leisure Partner

8/10

Excellent

06 May 2025

Emily

We only stayed for one night but had an extended stay suite which was very nice. Comfortable bed. The room had an odd smell, like old food. Things that didn’t really affect my stay but should be known: the shower door leaked quite a bit so water was all over the floor, and there was hard water build up in all of the shelves of the shower that I think should be cleaned more frequently.

Leisure Partner

6/10

Pleasant

03 May 2025

Anthony

Breakfast was terrible

Family

10/10

Exceptional

30 Apr 2025

Alex

Great location.

Leisure Family

10/10

Exceptional

29 Apr 2025

Tandy

Tauna is super nice made sure we were comfortable, nice lady.

Business_and_leisure Family

8/10

Excellent

28 Apr 2025

Dayna

Breakfast disappointment

I was disappointed in the breakfast. We arrived at 8:45 along with several other people. No one offered or refilled the food that was empty. I had 3 hungry children that I had to go feed at a different establishment

Friends_and_family Family

6/10

Pleasant

28 Apr 2025

Josette

Ol

10/10

Exceptional

28 Apr 2025

Josette

It’s ok but people complain about the wrong things

Business Family_with_children

8/10

Excellent

24 Apr 2025

Michael

Good location, nice facilities.

Leisure Self

10/10

Exceptional

23 Apr 2025

Tandy

The lady was super nice and helpful

10/10

Exceptional

22 Apr 2025

Thomas

This is a nice up to date hotel, and the breakfast was good.

Leisure Partner

10/10

Exceptional

19 Apr 2025

Charlie Old

Big rooms was a quiet night.

Leisure Family

10/10

Exceptional

18 Apr 2025

David

.

Business_and_leisure Partner

10/10

Exceptional

15 Apr 2025

Charlie Old

It was a good stay quiet night no loud people above us.

Business_and_leisure Family

6/10

Pleasant

15 Apr 2025

Crystal

The pull out couch was so awful

10/10

Exceptional

13 Apr 2025

Suzanne

The lady that checked us in, wasn’t very helpful. She wasn’t very congenial.

Leisure Family

10/10

Exceptional

13 Apr 2025

Jen

It was very tidy and the personnel were very kind and helpful

Leisure Family

10/10

Exceptional

12 Apr 2025

Farrah

It was a very clean, friendly and quiet place to stay! The prices are very reasonable. I love staying here while my kids and I travel to Great Falls.

6/10

Pleasant

05 Apr 2025

Verified traveler

Okay room: not exceptional service

Overall, it’s an okay room. Do not recommend the hideabed as it was very uncomfortable and dirty. Miscommunication with front desk: asked agent for a cot & she said she would have someone deliver one right away. After a long time of not hearing from her, went downstairs & she forgot to tell us one wasn’t available.

Friends_and_family Family

10/10

Exceptional

29 Mar 2025

Farrah

Very clean, comfortable and quiet. Y

10/10

Exceptional

23 Mar 2025

Josette

Rooms are nice and spacious

Leisure Partner

4/10

Poor

17 Mar 2025

Todd

The hotel provided breakfast was terrible and out of food most of the time.

Business Friends

10/10

Exceptional

14 Mar 2025

Alysa

5 Stars!

8/10

Excellent

27 Feb 2025

Gerhard

parking and breakfast and sleep

Family

10/10

Exceptional

18 Feb 2025

Brent

clean rooms, clean pool

Leisure Family

6/10

Pleasant

16 Feb 2025

Verified traveler

Ok stay

Check in was very slow took almost 15 minutes to be helped then the actual check in was long. I requested that I get put on the top floor when I booked because the hotel doesn’t have great sound barrier between the floors. But they gave me a room on the 2nd floor. I did ask if we could switch it to a top at check in and I was told they hadn’t cleaned them yet. Breakfasts was good and stocked this time so that was nice

Friends_and_family Family

10/10

Exceptional

16 Feb 2025

James

The check in and check out experience was simple and easy. It’s close to the airport. Had a lot of options for breakfast. Close to other stores and a casino.

Business Self

4/10

Poor

31 Jan 2025

Charlie Old

It was ok had to switch rooms because tv didn't work, front desk worker seem like he didn't want to switch us rooms. Other then that it was good

Business_and_leisure Family_with_children

6/10

Pleasant

30 Jan 2025

Bob

Wasn’t impressed!! Paid good money for our room that includes breakfast and there wasn’t anything to eat!!!! They said their cook was sick,I asked them if they had a back up cook and they said no! We will not stay here again!! Should get a discount

10/10

Exceptional

17 Jan 2025

Ashley

I was pretty suprised but I have to say these were the most comfortable beds i’ve slept on in awhile. 10/10.

Leisure Family

10/10

Exceptional

16 Jan 2025

Karen

It was an enjoyable stay.

10/10

Exceptional

15 Jan 2025

Taunya

The room was bigger then I thought it was gonna be.

Friends_and_family Family

10/10

Exceptional

12 Jan 2025

Kristie

Amazing space! Gave us a peace of mind ♥️

Leisure Family

6/10

Pleasant

08 Jan 2025

Jim

Breakfast was not included. They ran out of food.

10/10

Exceptional

08 Jan 2025

Alethea

Only issue was breakfast. It didn't have much variety and the coffe was horrible.

Leisure Family

10/10

Exceptional

06 Jan 2025

Melody

It was roomy but had no info in room as far as how to work TV and businesses in area.

Leisure Family_with_children

4/10

Poor

01 Jan 2025

Frances

The room was dirty towels stuffed under the sink dirty carpet dirty fridge and pool was closed

Leisure Family_with_children

10/10

Exceptional

12 Dec 2024

mohamed

The breakfast was good keep going great!!!

10/10

Exceptional

23 Nov 2024

agatha

Place was really clean room was huge could have fit 2 more beds very nicely! First time staying here and was excellent!

Leisure Family

8/10

Excellent

23 Nov 2024

Jasmin

Great place to stay for family no body’s notified us that the pool wasn’t working which the kids looked forward to that. We had rented multiple rooms and kept getting yelled at for being loud but we weren’t we ended up finding out it was the room down from our multiple rooms doing it they had a kid running back and forth til about 11pm and jumping on things so we called to let the desk know it was never us it was that room number. Outside of that we Tried to get breakfast and there were 15 people in line at 8:30 not counting us we asked for more food as there was hardly any out the kitchen lady told us no she was making any more so one woman told the front desk and they had her make more. Remember it’s false advertising if food isn’t made til the time it’s posted or at least food is out. Then the lady waited for her to leave and started slamming kitchen items we knew she was upset. Front desk staff was the best always so sweet and understanding.

Business_and_leisure Family_with_children

10/10

Exceptional

17 Nov 2024

Frances

Very nice rooms

Leisure Family_with_children

6/10

Pleasant

14 Nov 2024

Helena

The pool didn’t work and that was a big let down. Good breakfast. No designated pet free rooms.

Leisure Family_with_children

10/10

Exceptional

12 Nov 2024

Elizabeth

The room was big and clean, plenty of room.

Business Family

10/10

Exceptional

09 Nov 2024

John

Great location and reasonable price.

Leisure

10/10

Exceptional

15 Oct 2024

Lauraine

I really liked this hotel, I would recommend i5 for sure and I will stay here again

Leisure Partner

10/10

Exceptional

13 Oct 2024

Carl

Very nice would stay here again

Leisure Friends

10/10

Exceptional

07 Oct 2024

Loretta

Beautiful, comfortable room. Comfy bed. Great bathroom. Good breakfast. Overall, we would go back.

Leisure Partner

8/10

Excellent

06 Oct 2024

Rodney

A lot of street noise. A big room with a full kitchen in it and a decent breakfast. Close to fuel and convenience stores.

Leisure Partner

8/10

Excellent

03 Oct 2024

teresa

The hot tub was good but jets didnt work. Staff was awesome.room was very nice n clean

8/10

Excellent

24 Sep 2024

Anthony

Rooms was good, dated !

Leisure Family

10/10

Exceptional

21 Sep 2024

Amber

I was pleasantly surprised with this hotel. The room was amazing, clean, quiet. Will definitely recommend and stay here again.

Leisure Friends

10/10

Exceptional

30 Aug 2024

Verified traveler

Great, except…

Everything was great except for the bathroom door. It had been severely damaged and mostly repaired. However there was a large hole in the door, a bit odd that they would leave a big hole in a rather important door AND still rent the room. Thankfully it was just my husband and I or we definitely would have requested a different room.

Partner

10/10

Exceptional

24 Aug 2024

Richard

Nice

Business_and_leisure Family