Name: Baymont By Wyndham Great Falls City Center
Address: 220 Central Ave, Great Falls, 59401, US

2/10

Poor

02 Aug 2026

Ubaid

Terrible service, rude staff, no clean towels did not change linen even when asked multiple times. Unfortunately no one takes responsibility or apologize about the disservice

2/10

Poor

01 Aug 2026

Joanne

Property seemed reasonable priced so I selected it for my work crew. Upon trying to check in at 5:30 pm, 2 of 3 rooms were not ready. I was distraught and called the front desk and was told that due to a language barrier with the cleaning staff, the rooms were not yet cleaned AND he was not sure what time my employees could check in. I told him that was unacceptable and asked for management. He said management had left for the day. Truly disappointing that management does not feel commitment to making sure things are on track before they leave. To top it off, the pool was in no condition to swim in and one of my employees had to change rooms after he found mouse droppings. This is a do not recommend in my experience.

6/10

Pleasant

30 Jul 2026

Paul

The room was clean but the hotel is showing signs of age.

6/10

Pleasant

30 Jul 2026

Rocky

Only place in town with a room. Would only recommend if it is the last resort

6/10

Pleasant

30 Jul 2026

Paul

Room was not clean on the flat surfaces( desk, etc..spilled drinks) Breakfast was over at 9am.
Manager was really great though. Nice guy.

8/10

Excellent

29 Jul 2026

Debra

Good- underground parking, comfortable bed, quiet. Not as good- breakfast, an older property showing its age.

2/10

Poor

28 Jul 2026

Kim

The toilet did not flush and when we asked for them to fix it, they wanted to give us plunger and do it ourselves (this was within 5 minutes of checking in).
The bedding was not changed. It had food and hair in between the sheets.
No wash cloths in either room. No shower curtain in one of the rooms. Hair in the tub and on the floors in both bathrooms.
The light by the bed was like a strobe light when turned on.
The windows had hand and mouth prints on it in both rooms. Looked like someone made out with the windows.
The door wouldn’t latch on its own. Had to force it shut and deadbolt it to feel safe.
The pool was shut down waiting for a new city permit. Wouldn’t have used it anyway because it was green with algae. But people were in the pool until 4 am and lighting fireworks off by the windows.
People were running down the halls and yelling throughout the night. Would not recommend. They didn’t try to make anything right. The staff did not care.

6/10

Pleasant

28 Jul 2026

Aaron

The floors were dirty. The pool was shut down. There wasn’t a great smell in the hotel. Employee was always on a smoke break and didn’t attend to people right away waiting at the front door desk.
Beds were good. Fridge had no freezer. Breakfast was good one morning and kept clean and stocked but the next morning when a different employee was there everything was running out and left empty for a while. No forks for a long time for example.
Parking underground was nice. Elevator stopped working at one point and was very slow and small but otherwise was fine.
The AC was not always working.

8/10

Excellent

28 Jul 2026

Marla

Room was very clean, beds were comfortable but the shower was missing a shower curtain. Managed a quick shower without to much water spray.

10/10

Exceptional

26 Jul 2026

Jessica

Updated and clean. Staff was super friendly.

4/10

Poor

24 Jul 2026

kirk

The continental breakfast was good and showed was hot with good pressure

6/10

Pleasant

23 Jul 2026

Jose

Nice place. Friendly people. Thank you

6/10

Pleasant

20 Jul 2026

KYRA

The bed was clean but the bathroom was not clean. I did not have breakfast so I can not comment on that. Parking was in the basement or on the street area. I think for a cheap hotel it is ok but I would not stay there again.

Self

6/10

Pleasant

19 Jul 2026

Jose

Nice people. Clean and safe place.

Business

6/10

Pleasant

19 Jul 2026

Jose

Nice people. Clean and safe place.

Business Friends

4/10

Poor

19 Jul 2026

kimberly

It used to be that the old hotels were cheaper but always clean. We picked this hotel because it had an outdoor pool and the pictures of everything looked great and it was in a good part of town so I thought it would be clean.
It wasn’t.
Hair and crumbs and spill marks on the floors and surfaces everywhere and even a used tooth pick. So they hadn’t been swept/dusted let alone washed. Gross.
The pool was super cloudy and technically closed for maintenance’.
We left even though it was too late to get my money back.

Family_with_children

8/10

Excellent

18 Jul 2026

CHU ZHUANG

It’s OK overall. But the pool is out of order the day I arrived. The exhaust doesn’t work. The A/C is noisy.

Family

4/10

Poor

17 Jul 2026

bob

The day was terrible. The room was terrible. The pool was broke couldn’t use it. There was no hand soap the door going to the stairwell. The key tap was hanging off the wall. Interview through the window was in the stairwell very terrible. TV had no menu to it to speak of her difficult to use. You couldn’t have any local news stations or room ever stayed in. We’re not be going back.

Partner

2/10

Poor

17 Jul 2026

Faith

Dirty and disgusting

Family_with_children

4/10

Poor

15 Jul 2026

Marsha

No wash clothes in room and and horrible check in for anybody that’s handicapped you have to park your car. You have to take an elevator. It’s ridiculous.

8/10

Excellent

15 Jul 2026

Marianne

Clean room. Close walking distance to restaurants. Underground parking.
staff was helpful. Had to ask for towels as they were not in the room.

Family

10/10

Exceptional

13 Jul 2026

Raymond

Nice

10/10

Exceptional

12 Jul 2026

Amanda

Outdoor pool was fun and hotel was within walking distance to some great restaurants and coffee shops.

Family_with_children

6/10

Pleasant

12 Jul 2026

Amy

Take your own hand soap as they do not provide in the rooms. Our room floor was not clean; had food on it. Very old toilet room.

Partner

6/10

Pleasant

11 Jul 2026

Susanna

Last option in town. Was grateful

Partner

6/10

Pleasant

07 Jul 2026

Alisa

Available staff; directions to

2/10

Poor

07 Jul 2026

Shellie

The room was extremely dirty and the whole property had a horrible smell.

Friends_and_family Friends

10/10

Exceptional

06 Jul 2026

Heather

They really have done a wonderful job updating such an old building. It is nice to have underground parking and the pool was perfect.
The building shows it age but over all it was a wonderful place. The room was huge, I did have to ask for pillowcases and hand towels/washcloths. I never did get the towels, but not a deal breaker.
The front desk staff were fantastic and made you feel welcome.
I will stay there again.

Self

6/10

Pleasant

05 Jul 2026

Alisa

Recently updated rooms but paper thin walls; I could hear everything; check in staff not helpful to tell me where to park or how to get in; no signs in garage plus roads were blocked two days I stayed and no one bothered to give heads up on how to get in or out; had to clean hair out of bath tub. Can’t expect too much for price but basic etiquette would have been nice.

Self

6/10

Pleasant

03 Jul 2026

Phyllis Rose

There is a feeling that the hotel isn't the safest. You park in the underground parkade which is nice but open to the public. When you get into the elevator to your floor you don't need a card so anyone can come into the parkade and enter the hotel without it being secure. Our room was at the end on the 4th floor with a large window that overlooked the back stairs. We stayed 2 nights and all night people were in the stairwells talking and the blind on the window wasn't a good cover so if they tried they could see in. The floor appeared to have long term residents.

When we got to the room it was nice and appeared clean with the exception of long black hairs on the clean towels. The face cloths and hand towels were pretty worn and thin - there was only one hand towel. I think that they must have recently done renovations because we had to plug in all the lamps and coffee maker and the night stands, fridge, etc.. There was no \"do not disturb\" sign for the door and because we were staying two nights we didn't want the room cleaned the second day so we didn't have to worry about securing our stuff - we had to put a hand written note on the door to ensure they didn't come for service. The blankets on the king sized bed were very thin and a little small for the bed so it was a little chilly at times during the night. The a/c was really loud as well. The location is good, thing appear to be clean on the premises although we didn't go down for the free breakfast.

Partner

6/10

Pleasant

03 Jul 2026

Na

Parking is limited for big vehicles with cargo carriers on roof racks.

Partner

6/10

Pleasant

28 Jun 2026

Mike

The mattress was brown from what I don't know. Everything else was great.

Self

8/10

Excellent

26 Jun 2026

Douglas and or Alannah

Breakfast at 8:10 am was nearly all empty. Cereal 3 choices, but you had to ask for bowls, 1 donut in a reduced price store container, and 1 slice of bread in a plastic bag. But you could have a pancake or scrambled eggs if you wanted.
As for the hotel, it was a four out five.

Partner

10/10

Exceptional

25 Jun 2026

Craig

Location is excellent, room was great, staff was very helpful and friendly.

10/10

Exceptional

23 Jun 2026

Kraig

I had a great stay. The downtown location is awesome. The underground parking is nice, though it is not locked and might not fit large vehicles. The bed was really comfortable, and this hotel uses the highest quality toilet paper I have ever seen in a hotel. Not sure if it was just my room or not.

Self

6/10

Pleasant

20 Jun 2026

Brenda

There were no towels in our room!!!!!!!

Partner

10/10

Exceptional

17 Jun 2026

Karen J.

We appreciated that you park in a garage that was under the hotel, as it was raining when we arrived, so no carrying in our luggage in the rain. The guy at the front desk was helpful and directed us to a good restaurant for dinner. It was also close to the interpretive center we went to in the morning. It was clean and very affordable.

10/10

Exceptional

16 Jun 2026

Julie

The bed was super comfy and the room nice and dark. The breakfast was amazing. Pancakes , sausage, bagels ect. The staff was very helpful and accommodating.

Family_with_children

2/10

Poor

15 Jun 2026

Danae

It was horrible the kid at the front desk was not helpful at all was not answer the phone would not have any answers when I go down to front desk my room was flooding due to a window leak on the 4th floor they wouldn't give me a new room or a refund because I got it from an online traveling site so they said they couldn't help me and that I paid in that I'd have to contact the the company so I was very unhappy and unsatisfied food was good though for breakfast

Friends_and_family Family

6/10

Pleasant

09 Jun 2026

Bradford

Clean and comfortable bed, cleanish room, dirty towels and halls smelled like pee. The air conditioner worked well but had a musty smell.. kept the room cool. Shower was outdated compared to the “living” area.. did have hot water after letting it run for a few minutes. The sink faucet had rusty colored water briefly on first use.
There is underground parking which was nice.
Breakfast was okay.. had fresh oranges and coffee which were appreciated.

Partner

4/10

Poor

02 Jun 2026

Roy

Hotel needs a lot of modernization. Bath was strained brown, there was some kind of mold or something behind the toilet bowl.

Breakfast was not good. Tiny muffins with no description. People screaming at each other at about 1 am!! And someone running up and down the hallway.

This is not as promised In the brochure. I was embarrassed as I had booked a friend a room on our journey back home and this was the place I booked. Wish I could get a refund.

Friends

4/10

Poor

02 Jun 2026

Ethel

Overall bad experience

6/10

Pleasant

01 Jun 2026

Shelby

The bathroom shower wall had long hair stuck on it and on the bathroom floor. Staff was friendly, and offered a good breakfast.

Self

2/10

Poor

31 May 2026

Tina

The place was trashy. People were yelling and kicking doors from 3-5:30 when we finally felt safe enough to leave without getting in the middle of what ever was going on. No sleep. Don’t stay here!!!!

Partner

4/10

Poor

31 May 2026

Colin

I was checked into a dirty room and when I went up tonthe desk the man working seemed annoyed by my request of asking for a clean room. Breakfasts here have always been crap there's either a item out always 1 but so.etimes 2 things are out. then they limit you on how many sausages you can have with a sign so dont wake yourself up early for their breakfast go down the street to Tracy's diner. The parking is terrible the spaces are barely big enough for the work van I drive. The cable they use is borderline prehistoric you get like 5 channels. If anyone from the hotel reads this PLEASE give your rooms actual trash cans not just 1 tiny bin that I can out one can of coke in and fill it up halfway.

Self

2/10

Poor

28 May 2026

Gregory

I had 17 complaints to complain about

Partner

8/10

Excellent

27 May 2026

Rogelio

Great service

Partner

10/10

Exceptional

25 May 2026

Brian

Clean and affordable. Complimentary breakfast was great.

Self

4/10

Poor

17 May 2026

Cody

We booked the hotel thinking it was as nice as pics! Do not be fooled… the breakfast was non existent due to everything being broken and room was not very clean….

Friends_and_family Family

10/10

Exceptional

15 May 2026

Robert

Everything was fine except the broken toilet seat in room 411. Could not get it fixed so we just did our best. Staff was kind but seemed powerless to remedy our situation.

Partner

10/10

Exceptional

14 May 2026

Eleonora

Great place at a good location

Self

6/10

Pleasant

11 May 2026

Janelle

Breakfast was prompt and was fairly decent.
Shower backed up, grout falling off otherwise rooms were decent. Area surrounding property didn’t seem to be the best area, but we didn’t experience any problems.

10/10

Exceptional

04 May 2026

Jeff

Clean comfortable rooms with friendly staff close to some tasty restaurants and bars. Fair price and good value for my money. When passing through I’d definitely stay again.

Self

8/10

Excellent

30 Apr 2026

Herb

Downtown location good for business not great for general travelers. Homeless folks on the streets in the area. Garage needs signage showing it’s part of the property

Self

8/10

Excellent

29 Apr 2026

Jaime

Excellent value for a two stars hotel

Family

6/10

Pleasant

27 Apr 2026

James

The curtain Rod Was falling down along with the Bathroom door was broken around the handles. I Was unable to get a receipt at checkout due to printer being broken. They said they would e-mail it to me. they didn't.

Friends

8/10

Excellent

26 Apr 2026

JULIA

Great location. Close to lots of shopping and restaurants. Has a parking garage as well which was awesome. It’s an older hotel but the refurbishments are good. Comfortable rooms. Only down side was someone had a dog that barked when you walked down the hall, but that was pretty minor considering the great price and location.

Self

6/10

Pleasant

22 Apr 2026

Beck

Room was alright. Bathroom needs some work for sure Linda gross. Hotel staff were nice

8/10

Excellent

18 Apr 2026

Terry

Clean room, friendly efficient staff, decent continental breakfast.... However, the walls between rooms seemed thin...

Partner

8/10

Excellent

11 Apr 2026

wesley

Parking lot is is safe, a good breakfast

Self

10/10

Exceptional

08 Apr 2026

Nancy

Room was very clean and comfortable. Air conditioner worked great . The only problem i had was the walls are pretty thin and that made it noisy

Self

2/10

Poor

22 Mar 2026

Brenda

We had only one towel and one roll of tp on check-in.
When we requested more towels we were told there wasnt any clean ones.

Friends

8/10

Excellent

19 Mar 2026

Walter

Very nice property and staff was friendly.

Family

2/10

Poor

18 Mar 2026

richard

If you're looking for cheap, that's what you get here. So cheap with the below freezing temps outside my room had no heat and no one available to fix, I checked OUT!

8/10

Excellent

09 Mar 2026

Steven

The rooms were clean. It was an old building so I guess that's why there was brown water coming out of the faucet at first until you let it run. The toilet seat had a crack in it but I didn't want to complain since we weren't going to be there long. Not bad I guess.

Family_with_children

8/10

Excellent

07 Mar 2026

WALTER

The hotel is dated and it shows. They have underground parking which takes your vehicle off the street but is not secure. Location is excellent as you are near lots of restaurants and venues downtown. This property really needs to be updated!

Partner

4/10

Poor

02 Mar 2026

Barb

First off when we got there the lady at the reception desk was very unprofessional, she was in sweatpants and an old Tshirt and seemed annoyed that she had to serve us.
The facility was just ok. We got to our room, there was no towels, the fan and heating didn’t work, the TV remote didn’t work. The outside noise from trains and from the foundry was very loud all night.
I think I would safely say I’ll never stay there again.

Partner

6/10

Pleasant

26 Feb 2026

Shirley

The Staff was nice, the rooms were neat but hair on the bathroom floor. I asked for an extra blanket and was delivered a mattress pad cover.

8/10

Excellent

21 Feb 2026

Bradley

👍

Family

2/10

Poor

21 Feb 2026

Shannon

Not necessarily to explain

6/10

Pleasant

19 Feb 2026

Geoffrey

The room was ok, staff were very friendly.

Partner

6/10

Pleasant

03 Feb 2026

cindy

The room appeared neat but the shower was old and the water was rust colored. While standing there two guests complained of no heat and the oth

Business_and_leisure Self

10/10

Exceptional

14 Jan 2026

GAIL

Breakfast was out of this world

8/10

Excellent

02 Jan 2026

Curtis

They have a pretty solid breakfast included for the pricing at this property. Also they have underground parking which is great in Great Falls. Lots of places to eat/drink within walking distance.

Leisure Self

10/10

Exceptional

22 Dec 2025

cody

yes all went well room was small but it was all i needed

Business Self

10/10

Exceptional

22 Dec 2025

Dale

For the age was the nicest and clean room ive stayed

Leisure Family_with_children

8/10

Excellent

12 Dec 2025

Gregory

There was a huge improvement in cleanliness compared to when we stopped here in October. Also, everything in the breakfast room was operating properly

Leisure Pet

10/10

Exceptional

07 Dec 2025

Tim

The redone rooms here are beautiful!

6/10

Pleasant

05 Dec 2025

Mary

We didn't eat breakfast. I have the front desk a different card to put my room on when we checked in AND THEY DIDN'T USE IT, THEREFORE IT WENT ON THE WRONG CARD.

Friends_and_family Family

10/10

Exceptional

19 Nov 2025

John

Clean.

8/10

Excellent

18 Nov 2025

Barbara

Checked in online, love that feature, thus a quick check in at the hotel. The room was modern (looks like it had been redone), very clean, beds were comfy and a good assortment of pillows, check was very early, just a key drop off, continental breakfast was a nice touch, would definitely stay again. They had garage parking which was very nice, not worried about our vehicle parked in the street.

Leisure Partner

10/10

Exceptional

16 Nov 2025

April

Room was clean, staff were courteous, great breakfast

8/10

Excellent

12 Oct 2025

O'Neil Onyekachi

Friendly staff

2/10

Poor

10 Oct 2025

Wendy

Not clean, not convenient. Not good for dogs

Leisure

10/10

Exceptional

07 Oct 2025

Ethan

Clean room, pleasant staff both at checkin and checkout. Easy, safe parking.

Business Self

10/10

Exceptional

30 Sep 2025

Gage

Very nice front desk and very welcoming

Leisure Family_with_children

10/10

Exceptional

26 Sep 2025

Nadine

A fan in the bathroom would be cool but other than that it was good

Leisure Family

8/10

Excellent

24 Sep 2025

DANIEL

I was pleasantly surprised. Nice room.

Self

10/10

Exceptional

21 Sep 2025

Leonida

friendly staff cleanBuilding

Leisure

6/10

Pleasant

15 Sep 2025

Jaime

Accessing into area, lobby, elevator is pretty difficult if you have large items to bring into, and leaving the room with. The room i got had no view out of widow people can see from the stairs the widow curtain won't cover well enough so i had to attach it over the edge of wall with tape.

Business_and_leisure Self

6/10

Pleasant

14 Sep 2025

Matthew

The toilet didnt flush correctly otherwise a comfortable stay.

4/10

Poor

03 Sep 2025

Alice

Very poor lication

Leisure Partner

8/10

Excellent

26 Aug 2025

Gregory

No elevator and staff took a long time to reassign me to a room on the first floor

10/10

Exceptional

24 Aug 2025

Bliss

Besides being under construction on the road next to the hotel, this day was really really nice. The room was clean. The vanity was awesome. No garbage in the garbage is the fridge was cleaned out. The microwave was clean. The bed was comfortable. It was a good night stay.

Business Self

8/10

Excellent

24 Aug 2025

Vanessa

Good place to stay

Leisure Family_with_children

10/10

Exceptional

22 Aug 2025

Pricilla

The pictures online match the room. Everything was clean and fresh. Only 1 problem was the bathroom door, it got stuck closed, other than that the stay was pleasant and staff was very very accommodating. Would 100% recommend for a stay and price was right on point. It was a short walk to all local night life.

Leisure Family

4/10

Poor

22 Aug 2025

David

the tub was peeling, the shower xurta8n was dirty, bed was not comfortable

Business Self

2/10

Poor

20 Aug 2025

Michael

Room was very dirty

6/10

Pleasant

17 Aug 2025

Hector

Be prepared to park distance from the hotel lobby. The structure and streets are under construction so limit parking.

4/10

Poor

14 Aug 2025

Michael

We payed in advance and yet were still charged an additional TWO times upon arrival. The first room we were assigned was gross, and the tub didn't drain. The second room was better, but there was definitely room for improvement.

Leisure Family_with_children