Name: Le Top Du Roulier
Address: 8 Avenue Du Languedoc, Capendu, 11700, FR

2/10

Poor

20 Sep 2023

Verified traveler

Read before booking

Booked superior room with walk in shower,given standard complained and had another room second floor 40 stairs no lift.landing carpet threadbare in placestoilet flush ,seat broken.First day no bed made or clean towels, Second day bed made one hand & one bath towel for two people.Toilet roll ran out and replaced with half used roll.4 parking places for whole hotel.some of which were used by staff.Breakfast very limitedTables not cleaned and food not topped up always having to ask for something
When it came to paying the bill they tried to charge us for parking and local taxes, showed the booking form and they made adjustments.

Partner

6/10

Pleasant

13 Jul 2018

Verified traveler

Convienient

Not the best room clean and good shower
Some staff helpful
Food both dinner and breakfast was not good value

10/10

Exceptional

14 Jun 2018

Karine

Fantastic staff

Arrived very late to the hotel due to an incident on the way. They kept the restaurant opened late for us and made sure that we had anything we needed. Very friendly and welcoming staff. Couldn't have been better looked after.Thank you again.

8/10

Excellent

31 Mar 2016

Jess

Great hotel!

Great hotel that is only 15 minutes away from Carcassonne. Staff were brilliant and the rooms massive! Would definitely stay again!

8/10

Excellent

29 Mar 2016

Patricia

Convenient overnight stop

Convenient overnight stop. Evening meal very nice

Partner

10/10

Exceptional

06 Oct 2015

Henry

Wonderful quiet hotel.

Wonderful quiet hotel with a beautiful courtyard. Perfect for families, couples, and larger groups. We were there with our daughters and we really loved our stay. The room was incredibly quiet, with separate AC units in each bedroom, separate TV, and fast internet. The breakfast is just amazing: great variety of great, homemade, food. We had dinner at the restaurant below the rooms and the food was really good and very reasonably priced.

8/10

Excellent

10 Sep 2015

neil

Good hotel to use as a base.

We enjoyed our week in august here. Rooms are cleaned daily. Staff are friendly especially virginie who told us of some really nice places. Food is traditional and good but could do with some variation on the menu.the hotel is a really good base .being only half our from carcassonne airport. And 40 mins from beach.

8/10

Excellent

22 Aug 2015

steven

Trip to Carcassonne

Pretty and comfortable hotel within a 20 minute drive of Carcassonne. I would recommend this hotel for a quiet day or two

Partner

10/10

Exceptional

25 Jul 2015

Maria

Comfortable and extremely clean hotel!

We got this place as it was the closest hotel to Carcassonne on a very crowded visit (Bastille Day). The owners or managers warned us of the thousands that will arrive the town to see the fireworks. The management was very accommodating receiving us earlier than anticipated and keeping our luggage the next morning. They also instructed us on how to enter the hotel after hours. All the facilities were spotless, extremely clean! Rooms and common areas. The A/C was very well appreciated and it worked beautifully! A nice continental breakfast was served. It has easy parking and you will need a car if staying here. The hotel was easy to find!

8/10

Excellent

04 Jun 2015

Claire

Excellent stay and good value for money

The picture is a bit deceptive, as the hotel as shown is not visible from the road and the car park is behind. On the plus, it is entered from the restaurant or on foot through a porch into a courtyard, which makes it very private and quiet. Very friendly and helpful staff. Spent two excellent nights and sampled the restaurant food. Breakfast a bit limited for price (€9) but it is handy to have full board if needed because the hotel is a bit outside the village.

8/10

Excellent

18 Sep 2014

Elly

Comfortable bed

The hotel was clean with a big bathroom and very comfortable mattresses. We also liked the little balcony with cute table and chairs.

10/10

Exceptional

04 Sep 2023

jean-luc

Idéal pour soirée étape reposante

Petite pause sur notre trajet pour une soirée étape très agréable. Accueil très sympathique, chambre spacieuse et confortable, calme, puis diner et petit déjeuner très correct.

Partner

10/10

Exceptional

13 Aug 2023

jacques

trop

Hotel charmant dans un cocon très propre et tres agréable où on se sent bien.
Un bon point pour le propriétaire qui fait tout pour la satisfaction de ces clients.
Un petit plus serait de mettre le code télé affiché directement sur le bureau plutôt que dans le livret d'accueil,car pour ma part je n'ai pas eu de télé car je ne l'ai pas lu sauf le matin, mais trop tard.
Excellent hotel.

Self

8/10

Excellent

30 May 2023

christophe

la douche est glissante autrement parfait

Partner

8/10

Excellent

06 Aug 2021

frederique

Séjour au roulier

Très bon accueil, chambre donnant sur le restaurant donc beaucoup de bruit surtout quand on est sur le balcon car celui-ci donne sur une cour intérieure au premier etage... les photos de l'hôtel ne reflètent pas la réalité... mais une fois la fenêtre fermée plus de bruit seulement le bruit des portes dans le couloir... la chambre est simple, le lit confortable.. le menage laisse a désirer... le balcon pas nettoyé... bien pour une simple halte...

Partner

8/10

Excellent

09 Nov 2019

Juliette

Les chambres etaient bien dressees et confortables. Bon accueil et bon repas

Friends_and_family Family_with_children

8/10

Excellent

19 Aug 2019

Verified traveler

Camera molto grande con piccolo balcone, letto comodo con due cuscini bassi: c'è ne hanno dati altri due.
Aria condizionata, piumone troppo pesante.
Bagno con doccia grande con l'occorrente. Posto tranquillo con un buon ristorante fuori dalla confusione. Consigliato!

Leisure Partner

8/10

Excellent

04 Apr 2019

Verified traveler

The very good french cuisine!. We slept very well. Room and bathroom clean.
No negative points.

Leisure Partner

10/10

Exceptional

01 Oct 2018

Catherine

Au top dans sa catégorie !