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Mercure Carcassonne La Cité Hotel

Carcassonne · France

Rue Camille St Saens, 18View location

9.2/10Excellent377 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.2/109.2
Condition9.2/109.2
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Carcassonne La Cité Hotel

A 5-minute walk from the Medieval City and the city center, the Mercure Carcassonne la Cite hotel looks just like a farmhouse in the Languedoc.

Whether as a family, on a business trip, or for seminars, you will feel welcome all year round thanks to the hotel warm, refined decor, outdoor swimming pool during the summer season and tree-filled terrace.

We also have a restaurant, a bar with a fireplace, and free, enclosed, private car park, helping you enjoy your stay in Carcassonne.

Read more about this hotelShow less

Mercure Carcassonne la Cite Hotel is in the heart of Carcassonne, within a 5-minute walk of Château Comtal and Narbonnaise Gate. This hotel is 0.6 mi (0.9 km) from Basilica of St. Nazaire and St. Celse and 0.7 mi (1.1 km) from Pont-Neuf de Carcassonne.

Make yourself at home in one of the 80 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 3.08 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The seasonal pool will be open from June to September.
    • Pool access available from 9:00 AM to 8:30 PM.
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, ANCV Chèques-vacances, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Property Registration Number FR27384824322
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 18 per person
    • Pet fee: EUR 10 per pet, per day
    • Service animals are exempt from fees
    • Late check-out fee: EUR 40

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Château Comtal 0.3 km / 0.2 mi
Narbonnaise Gate 0.4 km / 0.2 mi
Historic Fortified City of Carcassonne 0.4 km / 0.3 mi
Aude Gate 0.6 km / 0.4 mi
Museum of Chivalry, Arms & Archery 0.6 km / 0.4 mi
Chapeau Rouge 0.7 km / 0.4 mi
School Museum 0.7 km / 0.4 mi
Basilica of St. Nazaire and St. Celse 0.7 km / 0.5 mi
Theatre Jean Deschamps 0.8 km / 0.5 mi
Old Bridge 0.9 km / 0.6 mi
Pont-Neuf de Carcassonne 1.1 km / 0.7 mi
Museum of the Middle Ages 1.1 km / 0.7 mi
Raymond Chesa Leisure Park 1.2 km / 0.7 mi
Centre de Congrès Le Dôme 1.3 km / 0.8 mi
Museum of Fine Arts 1.5 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 1999
  • Total number of rooms: 80
  • Number of floors (main building): 3
  • Double rooms: 32
  • Accessible rooms: 3
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Beach
Show 44 more facilities & services
  • Ski slopes
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Cloakroom
  • Lift access
  • ShopExtra charge
  • Garden
  • Terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Non-smoking area
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Meeting room
  • PhotocopierExtra charge
  • Business centre
  • Fax
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • TV lounge
  • Vegetarian meal
  • Non-smoking establishment
  • Single-Use Plastic Free
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Carcassonne La Cité Hotel

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Carcassonne La Cité Hotel

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Carcassonne La Cité Hotel

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Carcassonne La Cité Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GARDEN VIEWRoom • GARDEN VIEWROO.GV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Carcassonne La Cité Hotel

    Room GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUM • 1 Bedroom • 30 m²DBL.PI
    DOUBLE PREMIUMPhoto unavailable18 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Cot on demand
    • Wi-fi
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Fridge
    • Minibar
    • TV
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Carcassonne La Cité Hotel

    DOUBLE PREMIUM

    Room photos

    18 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Room amenities

    • Cot on demand
    • Wi-fi
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Fridge
    • Minibar
    • TV
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Carcassonne La Cité Hotel

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUMTWIN • PREMIUMTWN.PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Carcassonne La Cité Hotel

    TWIN PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Carcassonne La Cité Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUM • 1 Bedroom • 30 m²DBL.PI-1
    DOUBLE PREMIUMPhoto unavailable13 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Cot on demand
    • Wi-fi
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Fridge
    • Minibar
    • TV
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Carcassonne La Cité Hotel

    DOUBLE PREMIUM

    Room photos

    13 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-1

    Room amenities

    • Cot on demand
    • Wi-fi
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Fridge
    • Minibar
    • TV
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BED • 1 Bedroom • 18 m²DBL.AS-DB
    DOUBLE CLASSIC DOUBLE BEDPhoto unavailable12 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Fridge
    • Minibar
    • TV
    • Bathroom
    • Cot on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Carcassonne La Cité Hotel

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    12 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Room amenities

    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Fridge
    • Minibar
    • TV
    • Bathroom
    • Cot on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Carcassonne La Cité Hotel

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Carcassonne La Cité Hotel

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Carcassonne La Cité Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Carcassonne La Cité Hotel

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Carcassonne La Cité Hotel

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE ONE BEDTRIPLE • ONE BEDTPL.1B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Carcassonne La Cité Hotel

    TRIPLE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 18 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Cot on demand
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Fridge
    • Minibar
    • TV
    Show all 9 amenities
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Carcassonne La Cité Hotel

    DOUBLE Accessible

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Cot on demand
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Fridge
    • Minibar
    • TV
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Mercure Carcassonne La Cité Hotel

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 2TWIN • CAPACITY 2TWN.C2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

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    TWIN CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C2

    Limited room details from hotel

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  • TWIN CLASSICTWIN • CLASSIC • 1 Bedroom • 18 m²TWN.AS
    TWIN CLASSICPhoto unavailable10 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom
    • Cot on demand
    • Wi-fi
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Fridge
    • Minibar
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Mercure Carcassonne La Cité Hotel

    TWIN CLASSIC

    Room photos

    10 photos

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    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Room amenities

    • Bathroom
    • Cot on demand
    • Wi-fi
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Fridge
    • Minibar
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Mercure Carcassonne La Cité Hotel

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

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  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

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    Mercure Carcassonne La Cité Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 18 m²TWN.ST
    TWIN STANDARDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Mercure Carcassonne La Cité Hotel

    TWIN STANDARD

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accesible PremiumDOUBLE • Accesible PremiumDBL.H6-PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accesible Premium

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Mercure Carcassonne La Cité Hotel

    DOUBLE Accesible Premium

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accesible Premium

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Mercure Carcassonne La Cité Hotel

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Mercure Carcassonne La Cité Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Mercure Carcassonne La Cité Hotel

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

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    Mercure Carcassonne La Cité Hotel

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Mercure Carcassonne La Cité Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Mercure Carcassonne La Cité Hotel

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CAPACITY 2DOUBLE • CAPACITY 2DBL.C2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Mercure Carcassonne La Cité Hotel

    DOUBLE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUMSINGLE • PREMIUMSGL.PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

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    SINGLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Mercure Carcassonne La Cité Hotel

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

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    Mercure Carcassonne La Cité Hotel

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

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    Mercure Carcassonne La Cité Hotel

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Carcassonne La Cité Hotel

9.2
Excellent
377 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.2 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
27 Jul 2026
mark
Great location, comfy beds a little crowded pool wise but definitely a good choice to explore the area
10/10
Exceptional
25 Jul 2026
Rachel
Lovely hotel with great amenities. The pool was good and well maintained.
The hotel is in a great location for the medieval town.
The staff were very friendly and helpful.
10/10
Exceptional
11 Jul 2026
Geoffrey
Very clean, staff very friendly, perfect location to visit La Cité. We parked our 7 mtr Motorhome easily. Gardens were a treat. Everything was well maintained. Great food and good selection of wines.
Would definitely recommend and will visit again.
Partner
10/10
Exceptional
08 Jul 2026
michael
Location, location, location. Views of the walled city right from our room. On site parking was a key factor for us as well.
Partner
10/10
Exceptional
04 Jul 2026
Miranda
The manager and staff are very friendly, welcoming and so obviously love running a hotel and making guests feel at home.

The room is spacious and pristine which must take a ton of effort because parts of the hotel infrastructure are a bit worn down and could do with a renovation.
The welcome biscuits were a nice touch although I sadly have a dairy intolerance so could not eat them but the other member of my party sniffled them up.
The aircon is a must especially with it being 40C outside. It seemed to be struggling a bit so that may need investment.
I loved how the hotel is nestled in the hills and a short walk to La Cite of Carcassone.
The swimming pool was very welcome in the long afternoons.
Family
10/10
Exceptional
25 Jun 2026
Mrs Helen
What a lovely stay. One of the friendliest hotels I’ve recently stayed at. Room was large and comfortable. Facilities are great and we made use of the pool in the heat wave. Location is fabulous and only a 5 min walk to the medieval city. Thank you so much for a lovely stay.
Friends
10/10
Exceptional
15 Jun 2026
Arthur
Good value hotel with very helpful and nice staff. Good value and decent range for buffet breakfast
Partner
6/10
Pleasant
11 Jun 2026
Andrzej
It wasn’t a 4 star hotel experience. It can be seen like it from the way is advertised and looks on pic. The room was small, no proper mugs for coffee in the room just paper one ( no milk sachets provided either which with the amount of English tourists visiting ( drinking tea with milk ) is kind a strange). Cleaning issue in the bathroom especially around the edges of the shower. Room was not cleaned one day at all. Second day cleaned only partially ( bed was made but bin not emptied and dirty cups left on table not cleaned ).
Staff were friendly but unfortunately not all of them speak English. Breakfast was good but poor selection of coffees ( no cappuccino or latte ) just basic one.
You can definitely find better options for 4 star hotels in similar locations.
10/10
Exceptional
09 Jun 2026
Jerome
Rooms were clean and very functional. Air conditioning worked perfectly well. Checking was quick and efficient no unexpected issues at all
Staff very helpfull. Breakfast quite nice for the value. Very clean
I wish we had another day to enjoy the pool and outside areas it looked very inviting.
10/10
Exceptional
14 May 2026
bachar
Très bien
Family
10/10
Exceptional
28 Apr 2026
Deborah
Room was clean, breakfast was great (apart from the pod coffee machine not working very well), late check out at 12.00 was really helpful and staff were really friendly at the reception desk and at breakfast. The pool wasn’t open which was a shame as it was 26 degrees whilst we were there. I would definitely stay there again as it was so close to the medieval city.
Partner
10/10
Exceptional
17 Mar 2026
nicholas
Great friendly staff,good restaurant.
Partner
10/10
Exceptional
30 Dec 2025
Jose Mariano
.
6/10
Pleasant
25 Dec 2025
hussein
The staff were great and location is very good
10/10
Exceptional
07 Dec 2025
Lynn
Clean room , lovely friendly staff, walkable to the city
Leisure Partner
10/10
Exceptional
25 Nov 2025
Jeffrey
Our room with spacious and the staff was just super.
Partner
6/10
Pleasant
14 Nov 2025
Luis
Didn’t have breakfast during my stay.
Room was standard. Staff, was nice.
Well located, walking distance from the citè.
Leisure Partner
10/10
Exceptional
09 Nov 2025
David
Great hotel with a marvelous location! Easy walking distance from the Cité!
Business_and_leisure Family
10/10
Exceptional
24 Oct 2025
Thomas
Great location, clean facility, friendly staff.
10/10
Exceptional
19 Oct 2025
Andrew
We stayed one night here lovely hotel great location near the old medieval part of Carrcassone
Partner
10/10
Exceptional
08 Oct 2025
Alann

Beautiful stay

Make sure to make a reservation for dinner early.
Beautiful grounds. Charming staff.
Easy parking. Walkable to castle.
Partner
10/10
Exceptional
28 Sep 2025
Rhonda
Lovely room, lovely hotel. Walking distance from the Medieval city. We really enjoyed the “American breakfast”with eggs, bacon, fruit and yogurt, plus all of the French sweet breads. Wish we had more time to stay at this lovely hotel!
Leisure
10/10
Exceptional
26 Sep 2025
Chris
Great hotel, good rooms, ideal location for Carcassone visit as only a 5 min walk to the entrance of the walled city.
Leisure Partner
10/10
Exceptional
25 Sep 2025
William
Lovely quiet hotel just yards from the battlements of Carcassonne. Plenty of secure parking.
Leisure Partner
10/10
Exceptional
09 Sep 2025
Valerie
Location is great. Convenient to the cite Breakfast was excellent. Staff friendly and helpful. Would stay again
Leisure
10/10
Exceptional
08 Sep 2025
Pedro
Excellent
Leisure Family
10/10
Exceptional
03 Sep 2025
Gregory
Close to the castle. They supply filtered water in bottles because it gets used to local tap water. Lots of walking and steps up and down if you go on the ramparts all the way around the castle. .Enjoyed the evening light show taking place only on the part of the ramparts. Had a great dinner in Auberge de Lices.
Leisure Family
8/10
Excellent
17 Aug 2025
Rhian
Lovely hotel and lovely stay
Leisure Family
10/10
Exceptional
08 Aug 2025
Benjamin
Clean rooms, very well located, just a few minutes walk away from the entrance to the medieval city. The outdoor area was particularly nice.
8/10
Excellent
07 Aug 2025
Carolina
The AC is not working well, which impacted the quality of our nights.
Leisure Family
10/10
Exceptional
06 Aug 2025
Darvin
By far this was our best stay out of the whole trip, I felt so welcome by the staff, pool was nice, clean room, breakfast was amazing and even got some food to bring back to my little one.
Leisure Family
8/10
Excellent
19 Jul 2025
Suzanne
This hotel is perfect for access to the fortified village and castle and within walking distance of the town . Reception staff were helpful and friendly . Car parking is tight, the hotel takes no responsibility if your car is parked in , as ours almost was !
8/10
Excellent
15 Jul 2025
Freydoun
Great location,clean property, easy parking, helpful staff
Leisure Partner
8/10
Excellent
07 Jul 2025
Chris
Great location for visiting Carcassone, food options were limited
Leisure Family
8/10
Excellent
06 Jul 2025
Alan
Wonderful location. Walking distance to Carcassonne with parking. There is a second lot if the main one by the hotel is full. WiFi is not good unless to are a Mercure Loyalty or are paying. On vacation but had some unexpected work. Had to sit in the hotel lobby to get a decent signal. Have stayed in on other Mercure properties without WiFi issues so not sure if specific to this hotel or a program they are rolling out
10/10
Exceptional
30 Jun 2025
paul
Fab hotel, 10 min walk to Carcassonne Le Cite, warm friendly staff, excellent facilities, nice restaurant, outdoor pool with pool bar, food and drink priced at around the same as Le Cite, i would definitely stay here again.
Leisure Self
8/10
Excellent
27 Jun 2025
Neill
Excellent location. Everything good. Very hot weather and AC struggled. Otherwise 10
Leisure Family
8/10
Excellent
24 Jun 2025
STUART
The reception staff are very good on check in
Partner
6/10
Pleasant
22 Jun 2025
Amal
Excellent location. Friendly staff. Restaurant needs training in hospitality. Room had bugs and tile grout in bathroom was not clean.
Leisure Self
10/10
Exceptional
22 Jun 2025
Mel
Fantastic hotel. And only 5 mins walk away from the old city.
Leisure Self
10/10
Exceptional
18 Jun 2025
Karen
Just book it! This is a lovely property, right at the foot of la Cite. It has a charming garden, patio and pool; and an excellent breakfast buffet. A little gem. The view out the window was stunning at every hour. The light here, whether at sunrise, mid-day or sunset, is stunning. In the morning and evening the temperature here is cool and feels delightful. Truly a beautiful spot.
Leisure Self
10/10
Exceptional
27 May 2025
Marcus
A great stay, very comfortable and a great location
Leisure Friends
10/10
Exceptional
09 Apr 2025
John
Staff very friendly and helpful. Greeted as entered. Desk personnel were patient and efficient.
Partner
8/10
Excellent
09 Apr 2025
julian
Great
8/10
Excellent
04 Apr 2025
Clare

perfect location for La Cité

Comfortable hotel in excellent location. Staff very attentive and friendly. Dinner in the restaurant was lovely. Excellent choices for buffet breakfast.
Friends_and_family Family
8/10
Excellent
25 Mar 2025
Philip
Enjoyed our stay
Leisure Partner
10/10
Exceptional
26 Jan 2025
Diana
Nice quant hotel within an easy walk to walled medieval city that offers many dining options as does the area outside of the walled city. Hotel staff is friendly and helpful. It's clean and well maintained with a nice indoor and outside eating area. Rooms were on the smaller side which is typical for older properties in Europe.
Definitely would stay here again.
Leisure Family
10/10
Exceptional
22 Jan 2025
Philippa

Beautiful room

Such a beautiful hotel room, we really enjoyed our 1 night stay with our dog
Partner
10/10
Exceptional
21 Jan 2025
Darryl
Excellent hotel located a few minutes walk from the historic castle. Rooms were immaculate and spacious. Staff very friendly and helpful. Breakfast options were also excellent. A very minor issue personal to us was that the cups in the rooms were disposable. Tea is always better in a real cup. We would definitely stay here again.
Leisure Partner
10/10
Exceptional
13 Jan 2025
Jamie
Our family with small children had a great stay. Clean, comfortable, spacious rooms and an excellent breakfast.
8/10
Excellent
03 Jan 2025
patrice
Great location. Shower water was barely warm though, everything else was fine
Business_and_leisure Partner
8/10
Excellent
26 Nov 2024
Leonora
The staff was very nice and helpful! Location couldn’t be better for accessing the cité. Very clean. The room was awfully small but the larger rooms seemed to have more beds! Breakfast was nice and varied. The bed was comfortable.
Leisure
8/10
Excellent
18 Nov 2024
Marlene

Excellent location. Good value.

Excellent location very close to the walled city and with easy included parking. Easy check-in in an attractive lobby. Well appointed comfortable rooms complete with slippers and robes. Openable Windows, comfortable bed and pillows. However in our room, and especially in our bathroom, the lighting was poor and needs improvement. Also shower controls were confusing and a lack of grab bars makes showering dangerous. That said , the shower/tub design seems normal based on the many hotels we’ve stayed in in much of Europe. (I just don't understand the half-door separating the shower/tub from the bathroom.) Also no easy access to soap dispenser from seated position in tub. Restaurant pretty good for dinner. We didn’t have their breakfast. It was raining lightly during our visit and as such we were disappointed that the hotel did not have umbrellas to loan.
Partner
10/10
Exceptional
23 Oct 2024
Ari
Perfect location for exploring the old town - walking distance. Staff are friendly and warm.
Leisure Family
8/10
Excellent
13 Oct 2024
Andrew

Good Standard

Good standard hotel 5 mins walk from the old town. Very secure parking.
Partner
10/10
Exceptional
22 Sep 2024
Tom
Very helpful front desk staff.
Friends_and_family Family
10/10
Exceptional
15 Sep 2024
Katrina
Had a lovely stay at the Mercure, very helpful staff and the city of Carcassone was well worth the visit.
Partner
8/10
Excellent
06 Sep 2024
David
Great for visiting the old city.
Leisure Partner
6/10
Pleasant
03 Sep 2024
Michael
Excellent location but the hotel is somewhat worn. Public areas could be better maintained. Breakfast was average.
Leisure
10/10
Exceptional
31 Aug 2024
Tamara
Nice hotel within walking distance of Carcassone fortress. Free parking. Several options for breakfast with fresh fruit, service was kind and patient.
Partner
10/10
Exceptional
31 Aug 2024
Carolyn
The staff here at the hotel are very helpful and friendly and professional. Nothing was too much trouble and I was made to feel welcome and respected at all times.
The hotel both inside and out weee beautifully kept and comfortable.
Leisure Self
10/10
Exceptional
23 Aug 2024
Tyrone

Exceeded expectations

Really exceeded our expectations. The staff were friendly and helpful for checking to our departure. The room was clean, well laid out, comfortable and had a great view. A free soft drink mini bar to welcome you was a nice addition. The view from the bedroom was very nice. The breakfast was full of choice and the pool and garden were a nice place to relax with a good size pool.
Partner
10/10
Exceptional
14 Aug 2024
Philip

Lovely hotel very close to the old city.

A lovely hotel with an excellent restaurant. We had a lovely lunch on arrival and an extensive selection at breakfast. The hotel has a good pool and a sunbathing area, with poolside bar, plus a nice lounge and terrace. Good private parking and a short walk to the entrance to the old city.
Friends_and_family Family
10/10
Exceptional
14 Aug 2024
Keith
Close to the city
Leisure Partner
10/10
Exceptional
04 Aug 2024
David

Superb

This is a fantastic hotel, perfect for la cité, and a delightful ambience. Excellent staff, too!
Partner
10/10
Exceptional
30 Jul 2024
Mary
This was a beautiful facility with comfortable rooms and great food--a perfect place for the last leg of our journey. I even went for a swim in the magnificent pool.
Leisure Friends
10/10
Exceptional
29 Jul 2024
William
Excellent service and value
Partner
8/10
Excellent
17 Jul 2024
Rebecca
Clean, polite service, nice restaurant
Business
10/10
Exceptional
15 Jul 2024
David
Fabulous hotel and great location in a beautiful place.
Leisure Family
4/10
Poor
14 Jul 2024
James
Terrible amenities, safe too small to fit anything in, bathtub dangerously slippery, no place to put stuff in bathroom, no desk, room terribly cramped, etc.
Leisure Partner
8/10
Excellent
05 Jun 2024
Danny
Nice friendly staff, shame the pool wasn’t open as weather we were told hadn’t been good enough, apart from that no complaints, would use again definitely as great position for the old city
Friends_and_family Family
10/10
Exceptional
30 May 2024
marjaneh
Great location to the cité. Very walkable to the pont vieux. Helpful staff , quiet room
Leisure
10/10
Exceptional
25 May 2024
Jennifer
The hotel was so close to the walled city and the staff were very helpful with everything we requested.
Leisure Friends
10/10
Exceptional
22 May 2024
Steven
It was a very welcoming accommodation just down from the walls of the old city. The room was very comfortable, the staff helpful and the breakfast excellent.
Leisure Partner
10/10
Exceptional
07 May 2024
Jeyanthan

Great stay

Very good hotel and reception staff
Friends_and_family Family
10/10
Exceptional
30 Apr 2024
Verified traveler
Modern, very clean hotel. Wonderful front-desk. Close to the walls of Carcassonne (10 minute walk). Free parking. Good restaurant. Upscale modern, Euro chic vibe.
Partner
10/10
Exceptional
22 Apr 2024
Sheri
Nice room. Easy walk to fortress. Nice walk into town from hotel. Enjoyed our stay.
Partner
8/10
Excellent
16 Apr 2024
Ian

Great food and close to the castle.

The staff were very helpful in guiding us through the French menu in English. the steak was the best I have had after 2 weeks of travel in France. A different restaurant menu every night it seems. Also it is within easy walking distance to the Castle.
Partner
10/10
Exceptional
07 Mar 2024
Stephen
The hotel is within 5 minute walk of the Narbonne Gate of the medieval citadel of Carcassone. We had a lovely view of this amazing fortification from our room. The staff was very friendly and helpful. The restaurant was charming and very good. Absolutely perfect location if you are driving.
Leisure Partner
10/10
Exceptional
05 Feb 2024
Virginia
Very charming hotel, great restaurant and perfect location only 5 minutes walking distance to the medieval 🏰 city.
10/10
Exceptional
30 Dec 2023
Varaporn Jenny

Best experience

We love the room. It was spacious room with the view of Carcassonne Fortress. We enjoy our trip. Thank you
Friends_and_family Family
8/10
Excellent
27 Oct 2023
Mark
Well placed to explore Old City and new town on foot. Unusual to find a hotel so close that includes parking on site.
Leisure Partner
10/10
Exceptional
15 Oct 2023
Stephen
Very impressed by the facilities and particularly the excellent staff - friendly, helpful and kind !.
Leisure Self
10/10
Exceptional
14 Oct 2023
Verified traveler
Friendly and helpful staff. There are only 3/4 taxis in the area and on arrival at the airport we could not get one. We rang the hotel who arranged it. The staff told us they were going to undertake a major renovation over the winter. We have stayed before here and could not fault it. In terms of location it’s immediately below the castle and a five minute walk.
Leisure Family
8/10
Excellent
11 Oct 2023
Verified traveler

Awesome location for touring the old town

Right outside the old town. Minutes of walk to the gate. Room was a bit small but clean. Free parking but breakfast was a little expensive.
Partner
8/10
Excellent
27 Sep 2023
John
Check in was delayed yet staff very friendly. Overall a good stay and comfortable surroundings.
Partner
10/10
Exceptional
09 Sep 2023
Tana

Lovely hotel, friendly staff, close to Cite

Everything was perfect! Reception staff were very kind and friendly, thank you!
Friends_and_family Family
10/10
Exceptional
02 Sep 2023
Kelly

Excellent choice for visiting Carcassonne.

We stayed at the Mercure for one night as part of a longer trip and wished we were staying longer! Staff were welcoming, breakfast was good, the hotel was very clean and the pool area was very nice.
Our room was excellent - very spacious and comfortable, lovely bathroom and very very quiet.
The location was also excellent for visiting the Cite. We walked there and back in just a few minutes and there is a bus between the Cite and the town/train station which we caught on the way up but we walked back down in around 20mins. Excellent choice for visiting Carcassonne.
Friends_and_family Family
10/10
Exceptional
01 Sep 2023
Catherine

Disappointing after previous great visit.

We stayed here before about five years ago in a beautiful ,light and airy room, opening onto the lovely gardens, and had a fabulous stay. Thus we were looking forward to our current trip. Unfortunately, we were placed in two small,, dark rooms on the other side of the hotel. This isn't the hotels fault, just our bad luck, but it does completely change the quality of the room and how much we enjoyed our stay. This alone would not have resulted in me writing a bad review, however I noticed the morning of our departure that there were lots of ants in the bathroom of one of the rooms. We quickly took all our belongings from that room and put into the other, which seemed to be ant free. Not quickly enough, as after we had left I found out that one of our bags was literally full of ants (we didn't have any food with us so found it unlikely that we brought them into the hotel). I would not stay here again. :(
Friends_and_family Family
10/10
Exceptional
20 Aug 2023
Matthew
Great proximity to the medieval city
Leisure Family
10/10
Exceptional
10 Aug 2023
David

Wow!

Great location, amazing service, phenomenal room. Truly a 4 star hotel. I HIGHLY recommend this hotel.
Friends_and_family Family
8/10
Excellent
07 Aug 2023
Ian
Ideally situated for the historic town, staff excellent.
Breakfast could be more varied but in general very good.
Leisure Family
10/10
Exceptional
04 Aug 2023
Alphedia
brilliant hotel close to Cite` gate in carcassonne. staff very helpful spoke english. Breakfast is amazing well worth oaying for. lovely ool
Business_and_leisure Family
10/10
Exceptional
31 Jul 2023
James
Very friendly team who couldn't do enough to help us. Great pool. Free parking. Amazing location just five minutes' walk from the ancient city of Carcassonne. The perfect retreat after a day of sightseeing in blazing sunshine.
6/10
Pleasant
25 Jun 2023
D G

Air conditioning issues

Spent two nights at the hotel spoilt by poor air conditioning in our room which despite requests to reception was not rectified. Otherwise a good hotel in an excellent location. The outdoor area was most welcome.
Partner
10/10
Exceptional
16 May 2023
Jose
Short walk to the medieval city. Breakfast was good. Secure parking.
Leisure Partner
10/10
Exceptional
11 May 2023
Heather
The staff were so very helpful...my luggage broke and i had to buy a new suitcase. The room was very nice, large and clean. Our dinner was delicious!
10/10
Exceptional
08 May 2023
Gerardo
Great property and you can see the citadel from the hotel, 400 metres away. Friendly staff and many areas to converse with people within the hotel
8/10
Excellent
27 Apr 2023
Verified traveler

Very comfortable stay close to Carcassonne city.

Overnight stop in a very comfortable, well located hotel for a visit to the medieval city. The room met all our needs for a short stay in April. Would have ideally liked something in between the somewhat regimented express breakfast and the full buffet breakfast. Inclusive parking was a benefit.
Partner
10/10
Exceptional
23 Apr 2023
Lisa
The dinner in the hotel restaurant was incredible!
Leisure Friends

Location & surroundings

Mercure Carcassonne La Cité Hotel
Rue Camille St Saens, 18, Carcassonne, France

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Mercure Carcassonne La Cité Hotel

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