Name: Hotel du Pont Vieux
Address: Rue Trivalle, 32, Carcassonne, 11000, FR

10/10

Exceptional

02 Aug 2026

Tara

Our short, one night stay was pain free other than the climb to the third floor.

The room was clean and well appointed and the air conditioner was functional for the main cabin of room 20.

Parking on site for 14 Euro made everything easy!

8/10

Excellent

31 Jul 2026

Martin

Nous avons bien aimé notre cours séjour. Il faut savoir qu'il n'y a pas d'assenceur, mais ça nous a pas déranger. La petite terasse sur le toit était probablement la plus belle vue qu'on pouvait avoir sur la cité. Nous avons eu un petit problème d'air climatisé, nous avons avisé au départ, mais les propriétaires étaient vraiment désolée de la situation et nous ont dit que si nous avions aviser ils nous auraient changer de chambre. Donc, n'hésitez pas si ça vous arrivé de les appeler. Ils étaient très sympatique. L'emplacement est tout prêt de la cité, nous lavons fait à pieds. Je recommande!

10/10

Exceptional

16 Jul 2026

Beatriz

The location of this hotel is wonderful and the staff is very kind and helpful! The rooms are spacious. The AC on the hottest days is just enough. The little bar next door is nice. FYI There is no elevator. Overall we had a wonderful stay

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Alan

The hotel was in the middle of a street where it was all restaurants and bars and was great for people watching. The garage parking at the hotel was excellent. The small private garden was a little oasis of peace and calm. Beautiful breakfast. Lovely room.

Partner

10/10

Exceptional

09 Jul 2026

Fiona

Really helpful staff, good breakfast, lovely garden to sit in during day/evening and where breakfast can be taken. Beautiful view from the top terrace of the castle walls but too hot to linger when we were there in July. Helpful host when parking car in their garage. Really short walk up to the castle. Clean room and bathroom .

Partner

10/10

Exceptional

08 Jul 2026

Nick

The room was very clean and the air conditioning excellent. We did not have breakfast. There is no elevator.

Partner

10/10

Exceptional

06 Jul 2026

Christopher

It had clean rooms, friendly staff, good breakfast, and AC

Friends

10/10

Exceptional

27 Jun 2026

Jennifer

Excellent location on lovely street leading up to castle area. Well maintained and comfortable. Lovely little roof terrace with great castle view. Staff helpful and friendly.

Partner

8/10

Excellent

14 Jun 2026

Barbara

Generally a good hotel. Great to
have secure parking near by. Excellent breakfast which we enjoyed outside in the pretty courtyard garden. Only disadvantage was that our room was on the third floor and there was no lift. Madam, however, insisted on carrying our bags up, which went well beyond what we expected!

Partner

10/10

Exceptional

13 Jun 2026

Karl

Best breakfast of the tour we have done, all fresh good quality food, parking was in a secure garage next to hotel.
Excellent location between the old town and new, great view of the old town from the roof terrace, staff very helpful and friendly.

Partner

10/10

Exceptional

11 Jun 2026

Carolyn

On site parking for our motorcycle was a huge bonus. Also loved the roof terrace .wonderful couple run the place.

Partner

10/10

Exceptional

08 Jun 2026

sarah

Courteous staff. Well organized property.

10/10

Exceptional

07 Jun 2026

Pauline

Hotel is in perfect location on a beautiful street where you will find all the lovely restaurants .
It is very typically French looking with a beautiful garden at the back with small tables and chairs.
My double room which overlooked the garden was so clean,the bathroom had everything I needed for a pleasant 2 night stay.
There are no coffee/tea making facilities but water machine on first floor to fill the bottle/decanter .
Very comfy bed.
Large T.V on wall which I did not use.
Fab shower Hairdryer provided.
There is air conditioning but the window did open so I just did that when needed.
On the 3rd floor there is a small area terrace,and the view of the fortress from there is awesome.You can take lots of great pics
I was sent a code to access the hotel incase I arrived later than 20.30hrs.
The owners are so friendly and helpful,recommending restaurants and ordering return transport to airport.
I did take airport shuttle when I arrived in Carcassonne.
Only 6 euros,about 20mins to hotel.
I had not booked breakfast on first morning,but as I was leaving early on my departure day,7.45 I booked breakfast which I was able to eat at 7.15am .
Breakfast was a buffet,so much choice,I would recommend anyone to have the breakfast.It was delicious.
Cannot fault the hotel.
It was such good value for the price I paid.
Do not stay anywhere else .
The fortress was only 10 mins walk to get there.
I thoroughly enjoyed my stay for 2 nights,thankyou Hotel Pont Vieux

Self

10/10

Exceptional

06 Jun 2026

Deborah

This family-run hotel is clean and pleasant. The rooftop terrace with the view of La Cite is a very pleasant place to spend evening time. It was about a fifteen minute mostly uphill walk to La Cite, shorter and easier coming back down. There are several good restaurants very near the hotel, and more up in La Cite. We are truly happy we chose this hotel.

Friends_and_family Family

8/10

Excellent

28 May 2026

wayne

Staff was great location excellent

Partner

10/10

Exceptional

22 May 2026

Rory

Excellent stay. Great location. Excellent view from the terrace

Family_with_children

10/10

Exceptional

19 May 2026

Peter

Great location, vey comfortable room.

Partner

10/10

Exceptional

15 May 2026

Liz

We stay at the hotel very much. The owners and operators, Jean-Michel and Catherine, were very warm and welcoming. Our room was clean and comfortable with a lovely view of the courtyard and garden below. The breakfast buffet was amazing. I would recommend this hotel to anyone.

Partner

8/10

Excellent

14 May 2026

Dawn

Breakfast included. A very friendly and helpful staff.

Partner

10/10

Exceptional

13 May 2026

Karen

The hotel is in a great location just outside the old city. Many excellent places to eat close by and the hotel has an its own shop with a great selection of wines, beers and local food specialties including beautiful cheeses, and other charcuterie items. It was quiet and peaceful at night. There was a nice spot on the 3rd floor where one can sit outside and watch as the light changes on the old city above on the hill, and get some nice photos.

Friends

10/10

Exceptional

12 May 2026

Martin

What a little gem this place is! Clean, a spacious room with working A/C and a superb view, a very comfortable bed, lovely, English speaking staff who are very helpful in recommending restaurants which are mostly nearby.
Very nicely situated near the old bridge (as per the name) and a short walk to the castle.
The hotel also owns a little shop with a great choice of wines and other drinks, cold meats and cheeses and local products and is located next to reception.
The hotel offers breakfast at 13 euros per person.
There is no lift at the hotel so bear this in mind when booking and request a lower floor room.
Don't forget, there is local tourist tax payable when you settle the bill.

Partner

10/10

Exceptional

02 May 2026

Mark

Very nice room, large, very clean, comfortable bed. Amazing view of the castle from the roof! Parking is a bit of a pain, but manageable.

Self

8/10

Excellent

02 May 2026

Luis

It's about everything close from the hotel , but if you go by car you will have to find a way to leave the car outside the restricted area and it is very difficult to find parking, when you go inside already at the hotel it is very functional and at the same time very difficult to park on the property .

Partner

10/10

Exceptional

28 Apr 2026

Rosemary

Loved this small boutique hotel with amazing staff.
Roof top view of the castle was a bonus😊

Partner

10/10

Exceptional

26 Apr 2026

Martha

Great boutique hotel. Room was small but clean. The toiletries smell so good!!! Staff was very pleasant and it’s a short walk to the walled city. The best part is the night view of the city from the roof top terrace. Stunning!!!!!

Partner

10/10

Exceptional

25 Apr 2026

Tom

Great location in the older part of carcassonne. The owner was very helpful

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Deborah

The hotel is in the perfect location for a stay in Carcassonne. Rooms are spotlessly clean, bathroom is modern with great shower. We were able to see the castle from our bedroom window, a stunning view. We had breakfast in the hotel every day. There are lots of bars and restaurants on the road where the hotel is. Lovely relaxing garden at the back. 10/10 will definitely stay here again.

Partner

10/10

Exceptional

10 Apr 2026

Ning

Beautiful view, spotless room and super friendly staff

10/10

Exceptional

26 Mar 2026

Diane

A room w a view (14) and twin beds loads of space custom Velvet curtains matching chair and blanket really elegant. Nespresso coffee machine and liquid creamers nice touch. Bath tub was welcome site w my recent fall and shower w rain and hand held also. Hot strong water plush towels. 5 * place. But the managing couple made my 2 nights w their care attention to my sudden immobility and knee injury. Even the stairs were doable but they offered to change me to downstairs from. Breakfast included boiled eggs meat cheese etc well worth the 13E. Be back for sure.

Self

10/10

Exceptional

25 Mar 2026

Elisabetta

Lovely location and really nice family business. The room was clean and the bed very comfortable. Breakfast was also good and sets you up for the day.

10/10

Exceptional

20 Mar 2026

Robert

Clean rooms and everything is close.

Friends

10/10

Exceptional

12 Mar 2026

Alison

A wonderful little hotel near some great small restaurants. They run an upmarket food shop as well… so it is worth having the breakfasts

Friends

10/10

Exceptional

12 Mar 2026

Geoffrey

Wonderful location with rooftop view of the citadel. Short walk to the citadel entrance and easy access to the town. Comfortable and clean rooms. Decent breakfast. Parked in the nearby public carpark with no issues. Friendly and helpful staff. We will return.

8/10

Excellent

04 Jan 2026

Susanne

Clean, friendly staff, convenient to major sights, and parking available

Leisure Partner

10/10

Exceptional

04 Jan 2026

Eben

Fantastic stay. Highly recommend, the owners were super accommodating

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

Anwar

Very nice

10/10

Exceptional

23 Dec 2025

Pedro

Staff was very helpful, and the location is great in a very quaint street right in between the city center and the medieval city.

Leisure Partner

8/10

Excellent

01 Dec 2025

Darren

Clean room, well heated for winter. Friendly staff.

Partner

10/10

Exceptional

30 Oct 2025

Margaret

The hotel is charming. The staff was gracious and helpful. Everything was clean and tidy. The breakfast was lovely - fresh and delicious buffet with plenty of options. Don’t miss the store off the reception area with lots of local treats to take home.

10/10

Exceptional

29 Oct 2025

Susan

The hotel staff were so so friendly and helpful recommending places to see and restaurants, etc. Our room was cleaned daily. We added on a buffet breakfast every morning which was well worth it. The owners Jean Michel and Catherine made us feel so welcome. The hotel itself was ideally positioned with beautiful views of the Chateau of Carcassonne. Will definitely return, loved it.

Leisure Partner

10/10

Exceptional

25 Oct 2025

Donald

Nice hotel. Very helpful staff. View of city from terrace was exceptional.

Partner

10/10

Exceptional

24 Oct 2025

Christine

Breakfast was healthy. Fresh fruit, ham boiled eggs, natural juices, yogurts,variety of breads, cereal.
Bathroom was modernized, shower was excellent, towels fluffy and thick.
Staff was friendly, professional and helpful for site seeing information.

Leisure Partner

10/10

Exceptional

18 Oct 2025

rebecca

The hotel was a bit hard to find but once there the staff was super helpful to get us parked, checked in, and even hauled our bag up a flight of stairs for us. We did not do breakfast but other guests enjoyed it. The room was clean and functional. The terrace on the third floor provided a marvelous view of the fortress. Location was great.

Partner

10/10

Exceptional

12 Oct 2025

Beth

Great location. The rooms were very clean. The owners/operators were very nice and helpful! Would definitely go back.

Leisure Family

6/10

Pleasant

10 Oct 2025

Milani

Location and staff are great. The downside is the stair to the rooms.

Partner

8/10

Excellent

09 Oct 2025

Rachel

The front desk hosts were very welcoming and helpful (they sent us clear parking and road closure information prior to our arrival). The location was very convenient—surrounded by a variety of restaurants and is a stone’s throw away from the medieval citadel.

Leisure Family

10/10

Exceptional

07 Oct 2025

Max

Great hotel close to the walled city. Beautiful views. Owners very accommodating.

Leisure Family

10/10

Exceptional

06 Oct 2025

Craig

Great stay here. The hotel is very well situated, a short walk to La Cite but surrounded by many bars and restaurants. The room itself was very comfortable. There are great views of La Cite from the terrace. Recommended!

Leisure Partner

8/10

Excellent

01 Oct 2025

Odile

Great location. Nice hotel with great view of the medieval city.
Breakfast was good, nice variety of different food. Unfortunately the fruits were not great.

Leisure Partner

8/10

Excellent

17 Sep 2025

Nicholas

Great location, hotel room was small but perfect for our 2 night stay.

Coffee in room was problematic, a Nescafe pod machine that didnt seem to like Nescafe pods, supply of 2 normal and 2 decaf was not adequate especially as asking for more would have incurred a cost

Leisure

10/10

Exceptional

15 Sep 2025

deborah

Hosts were amazing. They stayed late to let us in when our train was delayed. Great options for food nearby, amazing view of Carcassonne.

Leisure Partner

10/10

Exceptional

13 Sep 2025

sarah

Wonderful location . Absolutely amazing view of the castle . Lovely little shop with great local items to buy(culinary). Super comfortable bed and room. Just be ready to climb a lot of stairs- there is no lift. We asked our host to order a taxi to the train station, but the taxi never came- and we had to catch a train- and our host drove us to the station. That was unbelievable. Just over the top. Highly recommend.

Leisure

8/10

Excellent

13 Sep 2025

Michael

Third floor has a terrace with an unencumbered view of the castle.

Leisure Partner

10/10

Exceptional

02 Sep 2025

Denise

Amazing in every way!!! Must Stay!!

Such a wonderful place to stay. I want to go back and stay there again. Best part of town, and the view is just breathtaking. You HAVE to stay there.

Friends_and_family Family

10/10

Exceptional

22 Aug 2025

Monica

One night in Carcassonne

Reception was very helpful
The room was large
The view from the hotel balcony is amazing

Partner

8/10

Excellent

21 Aug 2025

Kenneth

Faboulous location in the medieval town, beautiful views of the castle. Nice little restaurant's all close by.

Leisure Partner

10/10

Exceptional

10 Aug 2025

vaishnavi

Great location, clean rooms and great amenities. Cute backyard and you can book breakfast in advance.

10/10

Exceptional

06 Aug 2025

Verified traveler

Good stay

Thank you for the great stay in the city of Carcassonne.

We would definitely come back to Hotel du Pont Vieux, the breakfast was incredible and diversified - i'd recommend it for anyone who is on the fence about it

Partner

10/10

Exceptional

04 Aug 2025

Gill

Friendly, convenient authentically French hotel in the heart of Carcasonne. Beautiful gardens to relax in. Fantastic view of medieval city from open / small rooftop area.
Very enjoyable stay

Leisure Partner

10/10

Exceptional

24 Jul 2025

Simon

Great spot mid way between the old and new towns

10/10

Exceptional

24 Jul 2025

Joanne

Short stay

What a lovely find.. only stayed one night but would recommended. Welcoming staff and lovely room in a great location

Partner

10/10

Exceptional

22 Jul 2025

Ned

What a view! We were in Room 19 at the top of the property and the view of the walled city was spectacular! The room was spacious and comfortable, and VERY quiet. Two things to consider—-we were 50 steps up from reception. This is not a room for those who can’t handle stairs. There is no elevator, so you are carrying your suitcase up. Also, parking is outside the pedestrian area, so your car will be about two blocks from the door. You can drive in and park next to the hotel to load your bags, and that same situation may be available if you check in early. Parking is free in the lots next to the pedestrian section, so that is a plus.

Leisure Partner

10/10

Exceptional

21 Jul 2025

Toni

Carcassonne gem

Such a lovely little hotel. Friendly staff & really clean. Great little touches…nespresso machine,water filter,shower cap to name a few. Parking available offsite which they messaged to tell me about,so helpful.

Friends_and_family Family

8/10

Excellent

19 Jul 2025

Marie

Great hotel within walking distance of sites. Restaurant options nearby. Parking is a bit of a walk but was free; could be a problem to find parking if this public lot was full. The only other thing which kept me rating this hotel as excellent was the lack of hot water in the shower. Room was compact but comfortable. Interior courtyard was lovely and quiet.

Leisure Partner

8/10

Excellent

18 Jul 2025

Jason

Great location. Small room.

10/10

Exceptional

15 Jul 2025

Peter Gordon

This charming hotel is an absolute treasure find! Perfectly situated, spotlessly clean and has lovely breakfast facilities. The owners are very nice, friendly and helpful. We would definitely stay here again.

Leisure Partner

10/10

Exceptional

09 Jul 2025

Darren

Perfect place

Perfect location close to the castle with an amazing view from the roof terrace. Very comfortable rooms and very helpful staff.

10/10

Exceptional

06 Jul 2025

Cadeyrn

Lovely hotel with very friendly staff. The rooms are spacious and beds are very comfy. Carcassonne cite was less than a 5 min walk as well. It also has a beautiful terasse so you can sit outside and stare at the castle. Air conditioning in room was a lovely bonus on a 35 degree day!

Leisure Family_with_children

10/10

Exceptional

05 Jul 2025

Deirdre

Lovely inn on a quiet street just outside the walls of Carcassone. Bit of a steep walk up to the village itself but totally manageable. Comfortable room, nice bathroom, helpful staff, wonderful breakfast. Several restaurants within a few meters walk of the hotel. There is access to a small roof terrace which has an amazing view of Carcassone. Very happy with our stay.

Leisure Partner

10/10

Exceptional

04 Jul 2025

Gary

Hotel run by a very helpful and accommodating couple that are a pleasure to deal with. Breakfast was a very nice buffet and we ate in the beautiful garden area.

10/10

Exceptional

24 Jun 2025

Marie-Christine

Very well located hôtel. The owners are very helpful and we loved the quiet shaded garden where you can relax

Leisure

10/10

Exceptional

23 Jun 2025

Cheryl

The management was helpful when I got a parking ticket and couldnht pay it with a credit card from another country. They made parking easy and the site was perfect for spending time in and around the walled city.

Leisure Friends

10/10

Exceptional

21 Jun 2025

Geoffrey

Excellent location, friendly staff, nice breakfast garden, comfortable bed, good aircon.

Leisure Family

10/10

Exceptional

19 Jun 2025

Maria

Wonderful stay. Boutique hotel with personalized attention from owners.
Delicious French breakfast in a beautiful garden setting. No elevators. 9 minute steep walk to the castle. Trivalle street where hotel is located is very lively and full of restaurants and cafés.

Leisure Family

10/10

Exceptional

15 Jun 2025

MICHAEL

The staff were very helpful and the hotel is well located for the City and local restaurants

Partner

10/10

Exceptional

15 Jun 2025

Iain

The hotel was in an ideal location between the town and the old city of Carcassonne. It was easy to find nice restaurants and sightsee from here.

Partner

10/10

Exceptional

14 Jun 2025

Catherine

Great property. Gentleman and ladies at reception were very friendly and helpful! We paid extra for a parking space and would recommend this.
Room comfortable, clean and modern. Lovely new bathroom. Great view of Carcassonne from the little terrace and only an 8 minute walk. Plenty of dining options right outside your door.

Leisure Partner

10/10

Exceptional

11 Jun 2025

Ivan

Great hotel with excellent staff. Very helpful.

Leisure Family

10/10

Exceptional

03 Jun 2025

GORDON

A fabulous hotel. The hosts were very friendly and helpful.
Situation was excellent.
Would highly recommend.

Partner

10/10

Exceptional

02 Jun 2025

AKSHAYA

Comfortable room. Great hosts

Leisure Partner

10/10

Exceptional

31 May 2025

Anton

perfect location worth every Euro cent. The view was fantastic. I felt like a princess. One down point - the hotel has no elevator. d recommend the places around for breakfast and lunch.

Partner

10/10

Exceptional

28 May 2025

Laura

Truly a fairytale room, view, service and stay. Loved every bit of this hotel. The view from the room along with the rooftop view of the castle is stunning. Bottle of wine provided at check in was delicious. Recommend all to stay here while visiting. You won’t be disappointed.

Self

10/10

Exceptional

27 May 2025

Martin

Nice hotel friendly folks. Within easy walking distance of the fort. Some nice restaurants nearby well worth a try.

Leisure

10/10

Exceptional

27 May 2025

Adrian

Superbly run hotel. Catherine and Jean Michel excellent hosts. Terrific continental breakfast choice.

Partner

10/10

Exceptional

24 May 2025

Heather

Lovely location and very pleasant staff

Partner

10/10

Exceptional

19 May 2025

Margaret

Excellent location with great access to the castle (10 minute hike up hill) and within walking distance to central downtown square with many dining options.

Leisure Partner

8/10

Excellent

16 May 2025

Jorge

Very comfortable bed; good A/C; good shower; excellent location. Very small room and bathroom and very limited nearby parking. Ok breakfast.

Leisure Partner

10/10

Exceptional

16 May 2025

Anita

We had a lovely stay at this Hotel. The rooms are clean and comfortable, we slept very well, breakfast was generous and well priced, and it's located in a charming street just below the medieval city. Highly recommend!

Leisure Friends

10/10

Exceptional

16 May 2025

Joseph

Lovely stay in Carcassonne

Great location close to the old city. Comfortable beds. Friendly service. Close to many restaurants. Off site parking can be difficult.

Partner

10/10

Exceptional

15 May 2025

Verified traveler

Great location

Staff were excellent and hotel in very good location. Room a little small but well furnished and comfortable.

Partner

10/10

Exceptional

13 May 2025

Androniki

Lovely boutique hotel, helpful staff and wonderful breakfast.

Leisure Partner

10/10

Exceptional

11 May 2025

Norma

Beautiful hotel, amazing view of the citadel from our window. It was a great location within easy reach of all amenities and attractions. There were excellent restaurants we went to all the ones recommended at the hotel. The staff were all very helpful and friendly. Had a wonderful time.

Leisure Partner

8/10

Excellent

03 May 2025

Joan

Comfortable, friendly, good location, helpful staff. Not a fancy hotel but met our needs well.

Leisure Partner

10/10

Exceptional

03 May 2025

Barbara

Perfectly located, Hotel Pont Vieux offered a comfortable stay and very helpful host. Our room and bathroom were spotlessly clean with a window that offered a view to the terrace. We would love to stay there again.

Leisure Family

10/10

Exceptional

26 Apr 2025

Henrietta

Excellent

Perfect location with a wonderful viewing terrace onto the citadel.

Partner

10/10

Exceptional

24 Apr 2025

Luis

Perfect spot, only 8 min walk to the old cite. Has very convenient parking and everything you need in a cozy room.

Leisure Partner

10/10

Exceptional

20 Apr 2025

Craig

Great stay, great staff.

Leisure Family

10/10

Exceptional

12 Apr 2025

Scott

Friendly staff. Comfy room. Amazing view at night of Cite Carcassonne. Solid breakfast.

Leisure Family

10/10

Exceptional

10 Apr 2025

JANET

Terrace view of the midieval city is fabulous, location is perfect

Leisure Friends

8/10

Excellent

10 Apr 2025

Barry

The view of the walled city of Carcassonne was absolutely breathtaking! The location was fantastic right outside the walls. The staff was incredibly friendly and helpful. I would certainly recommend this hotel

Leisure Partner