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Cerise Carcassonne Sud

Carcassonne · France

Rue Darius Milhaud, 1View location

8.0/10Excellent1,191 Reviews
Cleanliness8.2/108.2
Service8.0/108.0
Comfort7.8/107.8
Condition7.8/107.8
Location9.0/109.0
Neighborhood8.4/108.4
Value8.2/108.2
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Cerise Carcassonne Sud

Situated in Carcassonne, in the heart of Aude, this apartment hotel is just a ten-minute walk from the medieval city center, a World Heritage site. The apartments are distributed across two buildings nestled within extensive landscaped gardens.

The breakfast room and reception are located in a beautifully converted mansion, exuding a charming, rustic ambiance. For other meals, several partner restaurants are within easy walking distance and offer room service; alternatively, packed lunches can be ordered at reception.

Guests can enjoy the indoor heated swimming pool, relax in the hammam, and utilize the fitness room. Daily room cleaning is not provided. Please note: The swimming pool will be closed from August 1st to August 2nd, 2022.

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With a stay at Cerise Carcassonne Sud, you'll be centrally located in Carcassonne, within a 10-minute walk of Basilica of Saint-Nazaire and Château Comtal. This golf aparthotel is 0.5 mi (0.8 km) from Le Musée de la Torture de Carcassone and 0.8 mi (1.3 km) from Pont-Neuf de Carcassonne.

Make yourself at home in one of the 76 guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided once per stay.

Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and multilingual staff. This aparthotel has 4 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 8:00 PM
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The property is professionally cleaned.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Sunday: 7:00 AM - 8:00 PM
    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 13.90 for adults and EUR 6.95 for children
    • Pet fee: EUR 10 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Basilica of Saint-Nazaire 0.6 km / 0.4 mi
Château Comtal 0.6 km / 0.4 mi
Narbonnaise Gate 0.7 km / 0.4 mi
Historic Fortified City of Carcassonne 0.7 km / 0.5 mi
Le Musée de la Torture de Carcassone 0.8 km / 0.5 mi
Aude Gate 0.9 km / 0.5 mi
Museum of Chivalry, Arms & Archery 0.9 km / 0.5 mi
Chapeau Rouge 1 km / 0.6 mi
School Museum 1 km / 0.6 mi
Basilica of St. Nazaire and St. Celse 1 km / 0.6 mi
Old Bridge 1.2 km / 0.7 mi
Theatre Jean Deschamps 1.2 km / 0.7 mi
Museum of the Middle Ages 1.4 km / 0.9 mi
Pont-Neuf de Carcassonne 1.4 km / 0.9 mi
Raymond Chesa Leisure Park 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 76
  • Number of floors (main building): 2
  • Double rooms: 6
  • Apartments: 47
  • Accessible rooms: 5
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
Show 21 more facilities & services
  • Airport
  • Beach
  • Golf course
  • Wheelchair-accessible
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • LaunderetteExtra charge
  • Multilingual staff
  • Lift access
  • Bicycle storage
  • Towels and bed linen
  • Breakfast room
  • Meeting room
  • Indoor freshwater pool
  • Indoor heated pool: 1
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Cerise Carcassonne Sud

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB

    Photos are not available for this room type.

    Cerise Carcassonne Sud

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR WITH DOUBLE BEDAPARTMENT • SUPERIOR WITH DOUBLE BEDAPT.DB-SU

    Photos are not available for this room type.

    Cerise Carcassonne Sud

    APARTMENT SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMS • 1 Bedroom • 50 m²APT.B2
    APARTMENT TWO BEDROOMSPhoto unavailable10 photos

    Cerise Carcassonne Sud

    APARTMENT TWO BEDROOMS

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 0
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Room amenities

    • Kitchen utensils, plates & cups
    • Bathroom: 1
    • Bathtub: 1
    • Hairdryer
    • TV
    • Kitchenette
    • Mini fridge
    • Microwave
    • Individually adjustable air conditioning
    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Cable TV
    • Dishwasher

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIORAPARTMENT • SUPERIORAPT.SU

    Photos are not available for this room type.

    Cerise Carcassonne Sud

    APARTMENT SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOM • 1 Bedroom • 40 m²APT.B1
    APARTMENT ONE BEDROOMPhoto unavailable8 photos

    Cerise Carcassonne Sud

    APARTMENT ONE BEDROOM

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Room amenities

    • Kitchenette
    • Kitchen utensils, plates & cups
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi
    • TV
    • Dishwasher
    • Cable TV
    • Toiletries
    • Bathroom: 1
    • Bathtub: 1
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH BALCONYAPARTMENT • WITH BALCONYAPT.BL-6

    Photos are not available for this room type.

    Cerise Carcassonne Sud

    APARTMENT WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.BL-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT COMFORTAPARTMENT • COMFORTAPT.OM

    Photos are not available for this room type.

    Cerise Carcassonne Sud

    APARTMENT COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CAPACITY 3STUDIO • CAPACITY 3 • 1 Bedroom • 40 m²STU.C3
    STUDIO CAPACITY 3Photo unavailable5 photos

    Cerise Carcassonne Sud

    STUDIO CAPACITY 3

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.C3

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Living room: 1
    • Toiletries
    • Cable TV
    • Individually adjustable air conditioning
    • Microwave
    • Mini fridge
    • Kitchen utensils, plates & cups
    • Kitchenette
    • TV
    • Hairdryer
    • Bathtub: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH BALCONYAPARTMENT • WITH BALCONY • 40 m²APT.BL-1
    APARTMENT WITH BALCONYPhoto unavailable1 photo

    Cerise Carcassonne Sud

    APARTMENT WITH BALCONY

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    APARTMENT
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.BL-1

    Room amenities

    • Toiletries
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Living room: 1
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • TV
    • Microwave
    • Mini fridge
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Internet access
    • Hairdryer
    • Tea and coffee making facilities
    • Bathtub: 1
    • Bathroom: 1
    • Dishwasher
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN

    Photos are not available for this room type.

    Cerise Carcassonne Sud

    APARTMENT QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR QUEEN BEDAPARTMENT • SUPERIOR QUEEN BEDAPT.QN-SU

    Photos are not available for this room type.

    Cerise Carcassonne Sud

    APARTMENT SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO DOUBLE BEDSAPARTMENT • TWO DOUBLE BEDSAPT.2D

    Photos are not available for this room type.

    Cerise Carcassonne Sud

    APARTMENT TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO SUPERIORSTUDIO • SUPERIORSTU.SU-1

    Photos are not available for this room type.

    Cerise Carcassonne Sud

    STUDIO SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO SUPERIOR WITH DOUBLE BEDSTUDIO • SUPERIOR WITH DOUBLE BEDSTU.DB-SU

    Photos are not available for this room type.

    Cerise Carcassonne Sud

    STUDIO SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH KITCHENETTESTUDIO • WITH KITCHENETTESTU.KT

    Photos are not available for this room type.

    Cerise Carcassonne Sud

    STUDIO WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2-1

    Photos are not available for this room type.

    Cerise Carcassonne Sud

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO SUPERIORSTUDIO • SUPERIOR • 1 Bedroom • 30 m²STU.SU
    STUDIO SUPERIORPhoto unavailable4 photos

    Cerise Carcassonne Sud

    STUDIO SUPERIOR

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.SU

    Room amenities

    • Kitchenette
    • Bathroom: 1
    • Bathtub: 1
    • Hairdryer
    • TV
    • Cable TV
    • Toiletries
    • Wi-fi
    • Wheelchair-accessible
    • Living room: 1
    • Individually adjustable air conditioning
    • Microwave
    • Mini fridge
    • Kitchen utensils, plates & cups

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH KITCHENETTEAPARTMENT • WITH KITCHENETTEAPT.KT

    Photos are not available for this room type.

    Cerise Carcassonne Sud

    APARTMENT WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Cerise Carcassonne Sud

8.0
Excellent
1,191 Reviews
Cleanliness
8.2 /10
Service
8.0 /10
Comfort
7.8 /10
Condition
7.8 /10
Location
9.0 /10
Neighborhood
8.4 /10
Value
8.2 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
14 Jun 2026
Francisco
The host was extraordinarily helpful and friendly! We had an amazing experience and loved the accommodations.
Family
6/10
Pleasant
05 Jun 2026
Andrew
It was ok, quiet and clean. But the site was oversold from the pictures. That said it was very cheap. So nothing wrong but just a little odd.
Friends_and_family Friends
10/10
Exceptional
28 May 2026
Laura
The apartment was great. Pool was fun. Short walk to the historic city. Staff were helpful. Breakfast should be booked the day before which we didn't realise, but they allowed us to have some anyway.
Friends_and_family Family
10/10
Exceptional
15 May 2026
Marlene
Très bien situé avec toutes les commodité dans la chambre. Le buffet déjeuner est excellent
Friends_and_family Friends
8/10
Excellent
07 May 2026
Joanne
Excellent location easy walk to medieval city. Good breakfast pay at hotel. Basic rooms no frills ideal base.
Friends_and_family Friends
10/10
Exceptional
30 Apr 2026
Elsie
The staff are excellent and always ready to help with any enquiry. The rooms were clean but maybe the pots and pans need updating but we managed with what we had.
Parking is excellent also.
Have stayed at the Cerise a number of times which proves I am very happy with the hotel
Partner
8/10
Excellent
02 Feb 2026
Marcia
Our room was clean and warm, bedding spotless and toilet and bathroom were clean, didn't use much within the kitchen facilities, but it had eveything to self cater. Deco is a little dark and a little depressing, would look cheary with white walls, but it's acceptable. Nice swimming pool, very quiet, good sleeps! If you want peace and quiet, this would be suitable. Plenty parking and it is only 10 minutes to walk to the Medival City
Business_and_leisure Partner
8/10
Excellent
26 Jan 2026
Richard
Great place to stay
Leisure Self
8/10
Excellent
10 Oct 2025
Glenn
Basic but more than adequate for our needs. Tired decor and simple furniture. You get what you pay for and compared to nearby hotels very reasonably priced. Large apartment with plenty of storage. Staff could not have been more helpful. Very accommodating and smoothed out some minor issues very professionally. Easy walking distance to the castle and town.
Leisure Partner
10/10
Exceptional
01 Oct 2025
Marc

Le top pour rapport qualité-prix

Excellent choix. Top pour le rapport qualité prix. Studio très propre et grand. Hôte très attentionné. Bien situé à quelques minutes de marche de la cité médiévale. Épicerie à proximité.

Marc et Louise
Partner
8/10
Excellent
01 Oct 2025
Elsie
Helpful and friendly staff.
Leisure
6/10
Pleasant
28 Sep 2025
christiane
Hôtel bien situé et accueil impeccable mais petit Hôtel qui manque un peu d’amour et aurait besoin d’un petit rafraîchissement
Partner
8/10
Excellent
03 Sep 2025
Michael
Easy walking to Carcassonne Citee. Superior family apartment was very spacious and adequate for a stay of a few days although it did feel slightly tired in appearance. Excellent welcome from the staff.
10/10
Exceptional
26 Jul 2025
Gary
Perfect for visiting Carcassonne--easy walk to the medieval city. A nice balcony in our room for sipping wine after a long day seeing the sights!
Leisure Family
8/10
Excellent
18 Jul 2025
Marie

Great location, comfortable if a little basic.

We had a two night stay to visit the mediaeval town and found the location of the Cerise Carcassonne Sud excellent for this purpose. The carpark is very large and secure with gates closing from 9 pm. The old town is a 5 minute walk away - very do-able even in the 35 C heat.
Our rooms (in block A) were very large, disabled friendly, if a little utilitarian with sparse oldish, basic furniture (no bedside tables). Air conditioning worked well, the king size bed was very comfortable and the shower was stable and controllable. Our bathroom was a fully accessible wet room and very large. Perfect for older travellers. The wifi was a bit patchy, but we understand that this was a temporary issue.
The breakfast (extra cost) was reasonable - better as a Continental rather than the cooked variety. Dining in room would be possible with basic facilities (microwave, fridge, hotplate) with cutlery, crockery and a few pans provided. The hotel is on the edge of town with a pattiserie and grocery stall about 15 minutes walk along a busy road.
Overall, the Cerise Carcassonne Sud was well located and comfortable. Not an expensive, luxury hotel, but probably great for families and perfect for visiting the old city.
Friends_and_family Friends
6/10
Pleasant
03 Jul 2025
Elsie
Road noise. Apartment, pans, cups, cutlery all dirty.
On the positive side, apartment close to Carcassonne Cite.
Leisure Partner
8/10
Excellent
27 Jun 2025
Verified traveler

Would consider staying again

The members of staff in reception didn't speak much English but I very much appreciated that they were trying their best as much as I was with my French. The property was clean and comfortable and access to the pool was a great plus. Breakfast was adequate but on the expensive side. Close to the Cite' (around 10 minutes walk) and the area felt safe to walk even at night. Bus no2 which takes you to the newer part of town is just round the corner and no3 is just outside the Castle wall
Self
4/10
Poor
26 Jun 2025
Huseyin

Really bad smell in the room

The property is in need of repair or modernisation and there was a terrible smell both in the room and throughout the property.
Friends_and_family Family
8/10
Excellent
24 Jun 2025
Jean
Établissement sélectionné pour sa localisation, à distance de marche de la cité médiévale. Stationnement sécuritaire et vaste. Appartement qui ressemble à une résidence universitaire sans décoration . Très grand balcon mais ameublement très fatigué. Correct pour une nuit.
Leisure Partner
6/10
Pleasant
17 Jun 2025
Claudia
This apartment hotel in Cerise, France offers a practical and comfortable stay, especially for travelers looking to explore nearby attractions like Le Site Carcassonne, which is conveniently close by. The rooms are spacious and air-conditioned, providing a cool and restful environment, and the inclusion of on-site laundry facilities and free parking adds to its convenience. The balcony space was a pleasant surprise—private and roomy enough to relax or dry clothes naturally. The staff were welcoming, helpful, and bilingual, making check-in and communication easy for non-French speakers. While the hotel is very clean overall, some areas show wear, such as scuffed doors and elevators, and the furnishings are quite minimal. That said, it’s a solid choice for a short or extended stay if comfort and practicality are your priorities.
Leisure Family_with_children
8/10
Excellent
13 Jun 2025
Christine
Excellent location for visiting Old city. Really appreciated the upgrade. Good breakfast. Friendly staff
Leisure Partner
8/10
Excellent
30 May 2025
Angeline
This is a basic aparthotel, it was clean but in news of refurbishment. Comfy beds and quiet, also close to medieval walls.
Only get 1 towel for whole stay, 1 teabag and 1 toilet roll!!
Friends_and_family Family
10/10
Exceptional
14 May 2025
Peter
Great hotel unfortunately only stayed one night , safe parking easy walk to castle .
Leisure Friends
10/10
Exceptional
14 May 2025
Maxim
Good location, only 10 min away from the castle. Staff is extremely helpful.
Friends_and_family Family
10/10
Exceptional
08 May 2025
Elsie
My husband and I stayed on an apartment with a balcony overlooking the gardens and car park but the view of the beautiful trees was perfect for us. We also found the apartment quite spacious with adequate facilities.
Leisure
8/10
Excellent
03 Apr 2025
Robin

Good Value

This property though simple was an excellent value. Rooms were clean. Parking was plentiful. Included breakfast was very good. Easy walk to the fortress. The only downside was the laundry. With only one machine with a very small drum and many long-term residents, I would not count on the machine's availability. If you need to do laundry, there is a very good commercial one about a half-mile from the hotel.
Partner
8/10
Excellent
21 Feb 2025
Antony
What a find! What the accomodation lacks in modernity, it more than makes up for in size of rooms, cleanliness, the MOST comfortable beds, facilities (including a pool and steam room) and self catering amenities. But what sets this place apart, is the most incredible breakfast - we have never had such choice and quality!!! The friendliness and helpfulness of the staff also deserves a big mention. Would definitely look at returning!
Leisure Partner
6/10
Pleasant
06 Feb 2025
Erika
Rooms are big, beds are comfortable. Shower wouldn’t be great for anyone with mobility issues. Shower wall did not appear very clean and water went on the floor. Close to the castle and there is a good bakery walking distance. Staff were friendly. Breakfast was alright with eggs, bacon and pastries.
Leisure Partner
8/10
Excellent
20 Nov 2024
Jason
Basic accommodation but clean and great location. Very friendly staff. Great value for your money.
Leisure
4/10
Poor
16 Sep 2024
Robert
Since 40 years we travel in
France, but we never saw a poorly maintained vacation place like this.
Leisure Pet
8/10
Excellent
04 Sep 2024
Jacqueline
We received a phone call from the Cerise
10/10
Exceptional
26 Aug 2024
Alexandra
Lovely stay
Leisure Family_with_children
10/10
Exceptional
09 Jul 2024
Richard

Lovely hotel.

The property was in a great location and our room had 2 views 1 of the castle and the other had lovely views. The room was a little tired but very practical. Our room no. Was 237. We had a bus stop right outside so it was cheap to get around and go to the lake. Breakfast was good and staff very helpful. Swimming pool area a bit tired.
Partner
6/10
Pleasant
28 Jun 2024
Mark
Bit rundown
Self
8/10
Excellent
12 May 2024
Elise
The only negatives I have for this property are that the hot water went away very quickly, there was no stopper for the bathtub, and the automatic lights were hard to turn on in the morning out in the hallway. It’s walkable distance to cite de carcassonne, but it is on the far end of town, pretty far away from the train station. It took me about 45 minutes in the rain.
10/10
Exceptional
03 May 2024
Stephen
Great location!
Partner
8/10
Excellent
08 Apr 2024
Karen

Great for kids

Great place near the old city. Room was huge, as was the bathroom. It’s not fancy but it was functional and clean. The pool was great for the kids. Didn’t use the kitchenette facilities as we were only there 1 night but they would’ve been handy for a longer stay.
Friends_and_family Family
6/10
Pleasant
24 Nov 2023
Vadym
Very clean room and very attentive service. Good location. Overpriced breakfast, and hotel itself is very basic (3 stars is overstated rating), but hey, thus the price. You get what you pay for.
Leisure Family
10/10
Exceptional
30 Sep 2023
Emese

Bday trip

Upgraded - thank you so much. Loved the room and nice view. Enjoyed the pool too. Everything was CLEAN! Busline 2 stop is in front of the hotel. 6-7mins walk to the fortress.
Aldi, Lidl, McDo is nearby too.
Partner
10/10
Exceptional
08 Sep 2023
Stuart
Very convenient for Citi. Easy walk. Plenty of parking. We had suite with plenty’s of space. No toiletries though so bring your own. Lack of mirrors for the ladies. Otherwise good.
Leisure Partner
10/10
Exceptional
30 Jul 2023
Manuel
Very roomy, cozy and the staff was great. They have free parking on site. Very safe.
Leisure Partner
8/10
Excellent
27 Jul 2023
Simon
A very enjoyable stay and the staff were extremely helpful and friendly
Leisure Family
10/10
Exceptional
23 Jul 2023
Matthew
Staff were so helpful and friendly
Friends_and_family Family
8/10
Excellent
08 Apr 2023
TJ

Comfortable enough

Overall, a fine stay. Not exceptional l, not bad. And the hotel itself is a little outdated. The rooms were clean, but just outdated. The overall facility was decent, not well manicured. The best thing about this place is your less than a 10 minute walk from the medieval city, which is a must see.
Friends_and_family Family
8/10
Excellent
27 Nov 2022
Rebecca

Near old city

Great location to the fortified city. Overall it was a nice stay, but there was little to no soap and toilet paper, pool didn’t have any towels, and you had to take out your own trash and leave it at the edge of the property. Everything was clean but felt a little rundown. Breakfast was additional but very good. Laundry facilities on site but were 8 euros per load.
Friends_and_family Family
10/10
Exceptional
28 Jul 2022
Declan
Super location. Clean and great value for money. Would do again. Great for families. People very attentive
Leisure Family
4/10
Poor
11 Jul 2022
Daniel
Old rooms
No soap or toilet paper
Terrible sofa couch
Leisure Family
10/10
Exceptional
04 Jun 2022
Verified traveler

Home from home with great location

The apartment was a great safe place where we could stay with our dogs and explore Carcassonne and the surrounding areas. The dogs felt relaxed and at home and we felt safe leaving them for short periods on their own when taking them along was not suitable.
The old citadel was only a short walk away and there was ample parking.
Access to the town and the motorways was a single road so very easy to travel and explore.
Much better than staying at a hotel, yet with all the convenience of staying at a hotel.
Partner
8/10
Excellent
05 May 2022
Gavin

Great value option

Basic but clean and tidy accommodation. Great location for walking to Carcassonne and affordable price. The pool was closed which was disappointing.
Friends_and_family Family
8/10
Excellent
18 Apr 2022
Verified traveler

Mixed review

The reception staff were very helpful in arranging a trip to the vet for our dog. Much appreciated. OK breakfast.
Great location for the castle, bit of a walk to the old town. Reception closes at 8pm.
Apartment was not cared for. Very basic, not enough crockery/cutlery provided.
Could have been cleaner. We wonder if we were put in the poorer quality block because we have a small dog. Outside patio area and furniture was dirty. Dining chair covers marked and in need of a wash.
What made it worse was that we were issued instructions upon arrival about cleaning the place before we left, removing all of our rubbish from the bins and warning the reception if we were leaving our dog in the room in case the cleaner was going in! There was no cleaner!! Toilet area didn’t smell clean either ☹️
Partner
8/10
Excellent
12 Apr 2022
Verified traveler

Close to Old City of Carcassonne

Nice big apartment. Good beds. Very close to old city.
Friends_and_family Family
6/10
Pleasant
07 Dec 2021
David

Not what it was like in the photos.

Disappoint as the rentsal to sleep four people wasn't the same as advertised. In the photo it showed one double and two single beds. We got one double and a sofa bed. There was also minimal sheets for the sofa bed. And one of the sheets was covered in what looked to be dog hair.

On the upside it was quite, ample parking and clean. But I wouldn't pick it again.
Friends_and_family Family
10/10
Exceptional
01 Nov 2021
gerard m

viva la france cerise

Nice roomy apartment with everything we needed and easy to adjust to our likings
Partner
4/10
Poor
31 Aug 2021
Felix

Not so Clean

We took the family room, it comes with a balcony. The balcony floor was extremely dirty. The chairs and table on the balcony seems like never cleaned with detergent. The clothes hanger was so dirty you could not hand your wet clothes or towel. The bathroom cabinets where all work and edges beginning to rotten. One air conditioning for a 2 bedroom and living room. When we put the A/C on dust came out the vents. I do. Or recommend this property and will be claiming Hotels.com for a refund.
Friends_and_family Family
10/10
Exceptional
23 Sep 2019
Michael

Carcassonne - paint the town cerise!

It was spacious comfy and clean and we thought excellent value. The reception staff member was lovely, obliging and helpful and gave us excellent advice on what to do in the area and also a terrific dinner recommendation.
Partner
8/10
Excellent
15 Sep 2019
Linda

Lovely stay

Excellent location, friendly helpful staff. Great to be able to cater for yourself as the apartment had all the equipment needed for cooking. They even supplied washing up liquid,
Partner
8/10
Excellent
13 Aug 2019
Danny
Absolutely fine, clean and tidy and very close to the Medieval Old Town, but a little pricey at €135 per night
Friends_and_family Family
10/10
Exceptional
23 Jul 2019
chris
Our room was the perfect size for myself, my husband, our daughter and my brother. We had a wonderful suite of three rooms (Two bedrooms and a living/kitchen area with a trundle). The walk to the walled city of Carcassonne was less than five minutes and the neighborhood the hotel was in was lovely. The breakfast was the best we've had in any hotel. Such nice hosts and a fabulous stay. I would absolutely stay there again.
Family
8/10
Excellent
10 Jul 2019
Verified traveler
Good value for a large group and close to the castle
Leisure Family_with_children
8/10
Excellent
06 Jul 2019
Philippe
Cerise is very basic, rooms are clean and spacious, there is plenty of parking space and the place is just 5 minutes walk from La Citadele. Front desk staff is amicable & helpful. However the room wasn’t carefully attended and shampoo and body wash were empty. We don’t recommend going for their breakfast either: fruit was frozen, scrambled eggs, bacon and sausages are served in an proportionally small recipient and wasn’t refilled properly since 9:30 AM (although it was supposed to finish at 10:30). Still
Leisure Family
10/10
Exceptional
30 Jun 2019
Verified traveler
Quiet, spacious, clean and comfortable. Good location
Leisure Partner
8/10
Excellent
29 Jun 2019
Verified traveler
Outdated. Well located. Friendly staff. Good parking.
Leisure Family
8/10
Excellent
24 Jun 2019
Verified traveler
Nice room, towels were not clean , no toilet paper , but we were able to find the storage room that had what we needed, after hours. Locate is great .
Leisure Family
10/10
Exceptional
15 Apr 2019
Richard
Close walk to Mid Evil City Friendly and Helpful Staff After sharing a room with our 9 year old for a week It was nice staying here and Getting our own Bedrooms
Leisure Family_with_children
10/10
Exceptional
31 Mar 2019
Verified traveler
Great location.
Good kitchen facilities for a few days.
Plenty of room in the property.
Leisure Partner
6/10
Pleasant
12 Dec 2018
Roy

Very basic apartment hotel

A very basic hotel. Reception staff are very friendly. However, reception open from 4pm. Facilities were also very basis. Very small swimming pool
Partner
10/10
Exceptional
19 Nov 2018
Beverley
Great location for Old town and a 15 minute walk to new town. The reception staff are lovely and very helpful with advice on where to et etc. The room was huge and very well equipped. Safe car park, Nice quiet area. Would definitely stay again.
Partner
10/10
Exceptional
15 Oct 2018
Verified traveler
excellent value and within walking distance of Castle. Breakfast good value.
8/10
Excellent
11 Oct 2018
ESTER
It’s very comfortable when staying with children. It’s quite near to the castle and it’s very quiet.
Staff is lovely buy I’d have liked to have the room cleaned some day during our stay, and towells changed.
6/10
Pleasant
02 Oct 2018
Verified traveler
The property had all the items that were advertised. Although they were all very tired, it could do with some better upkeep.
8/10
Excellent
19 Sep 2018
john

Close to Cite

Very enjoyable holiday all you need nearby, lots to see in Carcassonne and the area around
8/10
Excellent
13 Sep 2018
David
Good location walking distance of the Medieval city
Family
10/10
Exceptional
21 Aug 2018
Anne-Laure

Wonderful stay for a family!

My husband, I and 2 kids stayed one night on our way back from a road trip to Italy and we had a great experience! The apartments are clean with fully equipped kitchen, balcony with view and super comfortable beds. The pool and sauna are family friendly and very relaxing, just steps from the medieval town, the breakfast was delicious and the staff beyond nice and helpful and recommended the best restaurants and activities in the cité.
Family
8/10
Excellent
07 Aug 2018
Verified traveler
Spacious and very comfortable. Very clean. Great location.
8/10
Excellent
06 Aug 2018
Frederic
The position of the hotel was great. Little services. Pool closes too early. If you go there to visit and not for the hotel, it’s good
Family
8/10
Excellent
19 Jul 2018
Verified traveler

Met our needs

Good spacious accommodation, friendly staff. Located near to Castle. Suited to people arriving by car as some distance from shops.
6/10
Pleasant
06 Jul 2018
David

Good accommodations for budget travelers.

Property is pretty worn around the edges -- literally. The first room we (family of 5) were offered was only partially cleaned so we switched rooms. The second room was cleaner but also very dated and showing signs of long-term wear: banged up doors, cracking/flaking drywall seams, very old worn furniture. Beds were on the medium-hard side. The pool area was a highlight for our kids. Also nice the property is gated and the staff were super friendly. We stayed two nights. If you're traveling on a shoestring, this is the place for you.
6/10
Pleasant
24 Jun 2018
Lewis

No window

Our room had no balcony or window just doors so you could not leave a window open at night for air. There was no where to sit outside. The pool is quite small. Good position for the old town.
Partner
6/10
Pleasant
03 Apr 2018
Carolyn

Close to the old city

Waliking distance to old city. Very dated hotel but room clean. Cover photo for Expedia very misleading.
6/10
Pleasant
09 Nov 2017
Verified traveler
Hotel was fine for what it was but really wasn't what we were expecting. The photo suggests perhaps a large converted country house. Infact, it was more like an inexpensively refurbished 60's/70's motel.
But it had clearly been refurbished recently and was clean and spacious so it was ok.
10/10
Exceptional
14 Oct 2017
Terence
Quite area but close to old town at only 5 min walk, bakery just around the corner with the main supper market good 10 minutes up the road
Partner
10/10
Exceptional
08 Oct 2017
Verified traveler

Nice hotel close to walled city

Pleasant stay in this hotel what made it was pool and steam room,only down side was it closed at 7pm.would use this hotel again.
8/10
Excellent
07 Oct 2017
Jo
Stayed for two nights, very comfortable, spacious with good facilities and location
10/10
Exceptional
26 Sep 2017
Terry

Excellent

What an excellent place, massive room and great facilities
Partner
6/10
Pleasant
16 Sep 2017
Christopher

Very Basic

Very basic, with nothing that shouts out for you to come back.
Family
8/10
Excellent
02 Sep 2017
daniel

If you travel by car only

Not far from Cité Médiévale but no easy access from train station aménities Ok pool small no shops around for food
8/10
Excellent
24 Aug 2017
Verified traveler

Spacious budget option for families.

Spacious budget option for families. Walking distance to castle. Super early checkout at 10am is inconvenient, but they let you park in the lot all day after checkout and still use the pool, which was a nice compromise.
No towels in the pool though ... bring your own.
Family
8/10
Excellent
23 Aug 2017
kiwi

Cite experience

Only stayed one night prior to going to our holiday home. Hotel was roomy and comfortable. Close to carcassone castle and main shopping area.
Facilities were good, staff helpful, and good parking.
Would definitely use it again even for a longer period.
Family
8/10
Excellent
24 Jul 2017
Verified traveler

SPacious simply accomodation in a great location

Spacious and simply furnished rooms with a balcony - kitchen well equipped with microwave, fridge, small freezer and dishwasher. Air conditioning unit in lounge strong enough to keep bedrooms cool if curtains drawn in the day. Secure car parking and only 5 to 10 mins walk from castle, restaurants and a few local shops. EAsy to find as per directions and checkin took minutes. Would recommend location highly.
Family
8/10
Excellent
06 Jun 2017
Doug

Close to the Castle

This appears to be a vacation property with rentals when owners are not using it. We had a two bedroom unit with a limited kitchen. Odd arrangement (for N Americans) with the toilet in one room next to the entrance and the shower/sink off of one bedroom. The second bedroom did not have any direct access to the bathroom. The property has a laundry which we needed about this point in our trip. Did not use the kitchen. Good well kept facility.
10/10
Exceptional
05 Jun 2017
Thomas
The \"room\" was a 1 bedroom apartment with a small but fully equipped kitchen. Very comfortable and a five minute walk to the medieval city of Carcassone, which was what we came to see.
Partner
8/10
Excellent
31 May 2017
Peter

Carcassonne

More a motel than hotel but with cooking and fridge facilities and only a pleasant six minute walk to the castle. Would have made a huge difference if reception had been open all the time - a four hour wait to check-in is not much fun but it is possible to leave luggage at two hotels near the train station.
8/10
Excellent
13 May 2017
Verified traveler

Make sure you leave on time

Do not arrive earlier than appointed check in time as reception is closed. Friendly reception and maintenance staff dropped by to make sure all bulbs and appliances working. Guess it could be off season so they weren't as prepared. Nearly fell in the shower as there was no mat in the bathtub. Well equipped kitchen but filthy chopping board. Housekeeping started knocking at the door at 9.45am to \"remind\" you to check out by 10am...
Family
8/10
Excellent
08 Apr 2017
Marc
Nice friendly staff Clean rooms
Family
8/10
Excellent
04 Apr 2017
ian

Spacious and great location

Our stay was fabulous and the hotel was in a perfect location for getting to the medieval city -only 5 min walk.
Our only niggle was that we just needed somewhere to leave our bags on the last day while waiting to go to the airport, as the reception closed at midday.
Family
10/10
Exceptional
08 Mar 2017
Wendy

Good budget accommodation.

Clean warm quiet and close to LA Cite and good value for money.
Family
10/10
Exceptional
04 Mar 2017
Ronnie
Staff were fantastic. Breakfast was a continental breakfast. Everything was great. Our only whinge would be that the toilet is a long way from the bedroom but that is not too hard to put up with.
Partner
10/10
Exceptional
14 Feb 2017
Verified traveler
excellent value for money
Family
8/10
Excellent
13 Feb 2017
Anna

Carcassonne hotel experience

The hotel is within walking distance of the majestic town of Carcassonne and its castle. the staff are very helpful and there is even a pool to relax in after a day of sightseeing. Would definitely stay here again.
8/10
Excellent
21 Dec 2016
tessa

perfect for short city break

Clean comforts spacious apartments. Perfect for a short city break. Would recommend.
Family

Location & surroundings

Cerise Carcassonne Sud
Rue Darius Milhaud, 1, Carcassonne, France

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Cerise Carcassonne Sud

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