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Hôtel Pont Rouge, Carcassonne

Carcassonne · France

110, rue Yves de Kerguelen ZI du Pont Rouge, 110View location

8.6/10Excellent645 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.4/108.4
Condition8.6/108.6
Location7.8/107.8
Neighborhood7.2/107.2
Amenities8.6/108.6
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  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hôtel Pont Rouge, Carcassonne

This hotel enjoys a convenient location in Carcassonne. The hotel is situated just a few minutes' driving distance from this charming medieval city, offering leisure travellers the ideal chance to explore the area. The hotel is located within easy driving distance of Carcassonne Airport offering ease of access and convenience.

The hotel offers beautifully-decorated guest rooms featuring striking crisp white and red decor. The rooms feature exemplary, up-to-date amenities, catering to the needs of business and leisure travellers to a high degree of excellence. The hotel offers excellent facilities, ensuring that guests enjoy a comfortable, convenient stay.

A deposit of 100 euros is required on arrival by credit card only. This will be refunded in full if no damage, tobacco smell or nuisance has been noticed by the hotel during your stay. You will need to present photo identification and a credit card upon check-in.

Please note that all special requests are subject to availability and may incur additional charges.

Read more about this hotelShow less

Located in Carcassonne, Hôtel Pont Rouge, Carcassonne is connected to a shopping center, a 1-minute drive from Saint-Jean Locks and 7 minutes from Theatre Jean Deschamps. This hotel is 3.3 mi (5.3 km) from Château Comtal and 3.5 mi (5.6 km) from Aude Gate.

Stay in one of 50 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:30 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: EUR 100 per accommodation, per stay
    • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nIf you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately EUR 13.90 for adults and EUR 5 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Saint-Jean Locks 0.8 km / 0.5 mi
Canal du Midi 1.1 km / 0.7 mi
Parc du Père Noël 3.2 km / 2 mi
Canal du Midi Harbor Master's Office 3.3 km / 2 mi
St. Vincent Church 3.6 km / 2.2 mi
Museum of Fine Arts 3.8 km / 2.3 mi
Place Carnot 3.8 km / 2.3 mi
Theatre Jean-Alary 3.9 km / 2.4 mi
Maison des Memoires 3.9 km / 2.4 mi
Centre de Congrès Le Dôme 4.3 km / 2.7 mi
Raymond Chesa Leisure Park 4.4 km / 2.7 mi
Pont-Neuf de Carcassonne 4.5 km / 2.8 mi
Chapeau Rouge 4.5 km / 2.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2011
  • hotel
  • American Express
  • MasterCard
  • Visa
  • EuroCard
  • City centre
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Show 16 more facilities & services
  • Transfer serviceExtra charge
  • Secure parking
  • Multilingual staff
  • Air conditioning in public areas
  • Lift access
  • Shop
  • Terrace
  • Bicycle storage
  • Newspapers
  • Café
  • Non-smoking area
  • Meeting room
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Credit card is compulsory as a deposit, no deposit in cash is acceptedExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hôtel Pont Rouge, Carcassonne

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hôtel Pont Rouge, Carcassonne

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 24 m²QUA.ST
    QUADRUPLE STANDARDPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Individually adjustable air conditioning
    • Toiletries
    • Alarm clock
    • 220V power supply
    Show all 12 amenities
    • Wi-fi
    • Wheelchair-accessible
    • Bathroom: 1
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hôtel Pont Rouge, Carcassonne

    QUADRUPLE STANDARD

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Individually adjustable air conditioning
    • Toiletries
    • Alarm clock
    • 220V power supply
    • Wi-fi
    • Wheelchair-accessible
    • Bathroom: 1
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hôtel Pont Rouge, Carcassonne

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hôtel Pont Rouge, Carcassonne

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hôtel Pont Rouge, Carcassonne

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE BUNK BEDQUADRUPLE • BUNK BEDQUA.BK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hôtel Pont Rouge, Carcassonne

    QUADRUPLE BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hôtel Pont Rouge, Carcassonne

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hôtel Pont Rouge, Carcassonne

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hôtel Pont Rouge, Carcassonne

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hôtel Pont Rouge, Carcassonne

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hôtel Pont Rouge, Carcassonne

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hôtel Pont Rouge, Carcassonne

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 18 m²TWN.ST
    TWIN STANDARDPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • 220V power supply
    • Alarm clock
    • Toiletries
    • Radio
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hôtel Pont Rouge, Carcassonne

    TWIN STANDARD

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • 220V power supply
    • Alarm clock
    • Toiletries
    • Radio
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hôtel Pont Rouge, Carcassonne

8.6
Excellent
645 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.6 /10
Location
7.8 /10
Neighborhood
7.2 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
02 Aug 2026
Pasi
All was good and staff was really friendli
10/10
Exceptional
31 Jul 2026
amy
We arrived late and night and the man at the front desk was very friendly and welcoming. The place is clean, the rooms were big, they had AC and the bar was open late. We had a great night rest. The hotel is next door to an Aldi market which is also very convenient. Definitely recommend 👌.
8/10
Excellent
19 May 2026
Francois
Bel Hôtel sans prétention mais personnel très accueillant et note parfaite pour le service top du serveur et la qualité des plats bravo
Friends
8/10
Excellent
21 Oct 2025
Clare
Room with clean and comfortable. I did have trouble with my internet connection though
10/10
Exceptional
07 Aug 2025
Kanwal
Room was clean and comfortable. The bathroom bland a bit of a smell but overall it was a comfortable stay.
Leisure Family
10/10
Exceptional
14 Jul 2025
Maria
Very nice property and amenities
Leisure Partner
10/10
Exceptional
02 Jul 2025
Sergiu
Clean and good quality
10/10
Exceptional
29 Jun 2025
Sharon Ann
Close to grocery stores
8/10
Excellent
17 Aug 2024
Susan E

Comfortable stay on the outskirts of town

The room was fairly large and the bed was comfortable. The bathroom needed a bit of attention as the shower head didn’t really fit the holder and kept flipping downwards. The shower tray didn’t seem to drain very well and the whole unit could do with being updated. Otherwise it was good. The staff were friendly and the breakfast adequate.
Partner
10/10
Exceptional
13 Jun 2024
Paulette
Nice hotel in quiet area. Easy, free parking. WiFi a challenge. Breakfast options.
Leisure Partner
6/10
Pleasant
14 May 2024
Richard
This is not a waterfront property as advertised. It is on a busy roundabout. Nearest public transport is a 10 minute walk away, not a problem, but you have to walk along the side of a road with no pavement & cross over to the big shopping centre. Lots of eateries there. The hotel is next door to an Aldi.

Breakfast is €11pp, you have to book. It is continental which is to be expected, but quite limited.

Rooms are ok, nothing special, no safe or kettle facilities.
Leisure Family
8/10
Excellent
16 Aug 2023
jemma
Ok for a one night stop, quick check in and clean room but Def needs more pillows. Rubbish night's sleep with a flat pillow.
Leisure Family
10/10
Exceptional
15 Jun 2023
Harvey
It was difficult to find using Google
Leisure Family
8/10
Excellent
10 Apr 2023
Ning
It is available for parking and near the Carcassonne Castle.
Leisure Family
10/10
Exceptional
31 Jul 2022
Kevin
We initially had problems finding it due to our Satnav but it's so well located near Carrefour and the main road to the walled city. Excellent value for money.
Leisure Family
8/10
Excellent
23 Jun 2022
Nathan B
It had very reasonable prices
Leisure Family_with_children
10/10
Exceptional
09 Jan 2022
Verified traveler

Nice stay

It was okay. We got two rooms and one had a little kitchenette. It has security at night, you just call and they open the gate. It’s very close to shops.
Friends_and_family Family
8/10
Excellent
30 Jun 2021
Tracey

Good price good service

Needed a quick stop on a long trip and took this hotel as easy to find and park, plus it was well priced. It’s out of town completely so don’t expect any views of the castle. I arrived late and the host was really welcoming, was happy to make me some food which was delicious. Very friendly clean and comfortable
Self
10/10
Exceptional
19 Aug 2020
SteveY
Easy check in, spotlessly clean room, comfy bed and quick check out. What more can you ask for?
Leisure Partner
6/10
Pleasant
08 Mar 2020
Verified traveler

Basic hotel, good for one night

super basic hotel, a little far from village but ok for just passing by
Friends_and_family Family
8/10
Excellent
04 Apr 2019
Verified traveler

Good stay

There is no bar or restaurant in the hotel but there is a large shopping centre with lots of choice very close
10/10
Exceptional
06 Oct 2018
Soph
Great location and nice room w all the necessities
10/10
Exceptional
20 Sep 2018
R C

10 out of 10

Would stay as very good
Partner
8/10
Excellent
30 Jul 2018
Maree

Out of town but great accommodation

This hotel is situated out of Carcassonne but represents excellent value for money. Staff are very pleasant and helpful, rooms are spacious and comfortable. Breakfast is exceptional and again great value. I would stay again.
Partner
4/10
Poor
12 Jan 2018
Mary

Location easy to find but remote

Hotel easy to find but not the access. The hotel is on the rocarde ( ring road) but access is from the back of the hotel and route is confusing we went into a car dealership and Aldi car park before we found the hotel car park. There was no restaurant and you had a long walk to get to the mall with restaurants though it could be seen just across the road. The WiFi was unusable it was not secure and kept dropping out and you had to give a lot of personal data to access it.
8/10
Excellent
23 Oct 2017
Daniel

value and quiet

slightly run down but great value for money, area has supermarket and restaurants, quiet too. close enough to the citadel
10/10
Exceptional
25 Jul 2017
Colette

Pit stop hotel on way back to airport

Staff were very friendly. Great to have a fridge in the room for drinks and my chocolate! Close to a lovely boulangerie, which is open on Sundays too. Close to shopping centre (but pls note that some shops closed on the Sunday) but at least we visited them on the Saturday.
8/10
Excellent
17 Jul 2017
William

Plain but clean hotel

The old city is amazing but this hotel is on the far side of the ring road.

A modern box.

Staff that I spoke to were pleasant.

Annoyed that I had to pay an extra 40e for a put up bed as wife had bad back and needed to sleep without me knocking her out of bed.
Characterless, not something you often hear in the same sentence as Carcasonne.
No english tv.
Partner
8/10
Excellent
03 Apr 2017
Jackie

Cheap stopover

Very friendly reception staff and the room was perfectly adequate for a stopover - good bed and bathroom. The hotel was very convenient to find from the motorway and there were bars and restaurants across the road.
Family
2/10
Poor
24 Jan 2017
George

Worst hotel in France??

Probably the worst hotel in France! Filled with contractors who slam doors and are generally noisy all night – when asked to keep the noise down they were threatening and abusive. Staff would do nothing. Worst of all – one group from the UK appeared to be working in the hotel itself and reception just wasn’t interested. Wifi didn’t work for a substantial part of the stay – bed was poor, and standby LED on TV was like a kids laser pointer straight in eyeline. Bathroom was wetroom with a floor which wasn’t laid properly so room flooded. Will never stay in an Inter hotel again – mismanaged doss house!!
Partner
8/10
Excellent
30 Aug 2016
Colete

Pit stop on way to other accommodation

We had a car so it suited us to stay on the outskirts. Some supermarkets nearby. Lovely boulangerie close by. We had breakfast here, plus it is open on Sunday morning. We were lucky to have a kitchenette (fridge, microwave & sink), which we had not expected when we booked. Would stay here again prior to a departure at Carcassonne airport.
8/10
Excellent
07 Jul 2016
Jim

Carcassone

The hotel is fairly convenient for visiting Carcassonne which was the purpose of our visit. There was no carpet in the room which is good but one of the lights was not working in the bathroom and some of the furniture was rather old. The breakfast was very good.
Family
6/10
Pleasant
04 Jun 2016
Hendrik

Short stay

Location ok. Clean room. Short drive into Carcassonne. Lot of traffic noise on the front of hotel. Quieter on the back. No tea or coffee making facilities in room!! Had to pay extra for a room with those facilities. Should be standard in all rooms! Good size bed but too firm.
Family
8/10
Excellent
12 Sep 2015
Verified traveler

grand

Stayed night before early flight, clean and close to airport - all we wanted
Family
10/10
Exceptional
08 Sep 2015
Alan

Our stay at Balladins, Carcassone

Had a good stay at this hotel for our visit to Carcassone. The hotel was reasonably priced and provided everything we needed. The receptionists were very helpful, room clean. We didn't take breakfast but we were very satisfied with the service.
Partner
10/10
Exceptional
14 Aug 2015
Richard

Passing through Carcassonne

Hotel was easy to find. Katy,on reception, was a credit to the company. Very welcoming, helpful and friendly. Room was clean, comfortable with a huge and comfortable bed.
Partner
6/10
Pleasant
31 Jul 2015
Verified traveler

Only if you have a car

This hotel is next to a large shopping mall on the outskirts of Carcassone. It is a 40 minute walk to the center. There is bus service twice an hour. The walk from the bus stop to the hotel is 10 minutes - IF you know the direction - because the hotel is fenced all around, with only 1 entry. Also the walk is along highways and roads, with no sidewalks.

The other problem was that the entry gate is locked at night. It's necessary to ring a bell to open. Then the gate squeals for about 5 minutes as it opens and closes. My room faced this entry and my window was open so the noise work me several times.

Other than these 2 issues, the hotel is good.
8/10
Excellent
27 May 2015
Verified traveler

Affordable good option

This is a nice room. We stayed for 2 nights in a double room. Nothing too fancy but clean and well kept for a decent price.
8/10
Excellent
26 May 2015
Sandra

Nice, friendly and clean

Nice friendly staff. Good parking. Nice clean and comfortable room. We had a good breakfast.Excellent hotel for the price.
Family
6/10
Pleasant
06 May 2015
JUAN SEBASTIAN

Would not go back...

I have to say this place could be a good option, though it's far from downtown Carcassone, which is not bad and less than 10 minutes away if you have a car. I knew that since the begining and didn't care actually, and still think it's not something negative.

the rooms are good enough and nothing fancy, and the hotel itself is quite new so the quality is also pretty standard and good. My only negative issue has to do with a (pardon my French) RIDICULOUS policy they have at the hotel... You can't control the room's tempreature, though they have an individual AC/Heating system per room. I can't understand it!! I was around 17-20 degrees Celcius outside (May 1st) but the room was boiling. Personally speaking I never book a room without AC because I can't sleep if the room is not cold or cool at least.

The room was very hot instead and I could get the AC working. Went downstairs and the lady told me \"Most people had requested the Heating system on\" which I think is OK and quite personal. But then she told me ALL THE HOTEL HAD TO BE WITH THE SAME TEMPERATURE or I coul turn off the system, which actually didn't help.

To my surprise, she gave me a \"wonderful\" idea: open the window and sleep with it open! Wow! Really? I had to do it, though the room was facing the parking lot entrance and obviously, the noice didn't let me sleep any way.

Would never go back to that hotel nor recommend it.
Partner
8/10
Excellent
04 May 2015
Cas

Nice hotel near Carcassone

Hotel reasonably close to old cite. Got taxi to and from cite because of parking restrictions and cost approx €15 each way.
8/10
Excellent
16 Apr 2015
Alan

Excellent value 2*/3* modern hotel - will return!

A very pleasant surprise to find a very modern, comfortable and quiet Hotel although situated near a busy roundabout and all at a very reasonable price.There is no Restaurant for meals apart from Breakfast which was a perfectly adequate self-service cold buffet.
Partner
10/10
Exceptional
31 Jan 2015
Haydn

Ideal overnight stop......

Ideal for an overnight stop. Loads of eating places just across the road, good commercial site including massive cinema complex again nearby.
The hotel has excellent electronically controlled parking and is behind strong fenced area. Reception extremely helpful
Partner
6/10
Pleasant
28 Oct 2014
lwetherell

Ok but

it is a good hotel for a over night stay and the price was right but the air didn't work ad the other customers where very loud. They had a great shower
Partner
8/10
Excellent
04 Oct 2014
royston

good value for money

used for one night stopover. Cheap and cheerful in lovely position with views all round. Small room, shower good, bed we found very hard. From past experience with a Balladins hotel we skipped breakfast but just next door found a lovely bakery doing good breakfasts.
Partner
4/10
Poor
16 Sep 2014
mature couple

horrible bed

We booked this hotel for three nights but we had to leave after the second night because we could not sleep in their beds. The mattress was just horribly hard. We have been traveling for years and always stayed in hotels all over Europe. This is the first time we have to leave a hotel because we could not sleep in a bed. Apart from the bed issue, the hotel is fine, clean and has good service. I will never book this hotel in the future.
Family
10/10
Exceptional
15 Sep 2014
Trevor

Great out of town hotel

We stayed for two nights and found the hotel perfect for exploring Carcassonne. The staff were excellent and our room was comfortable and clean. There was also plenty of free parking in he large car park
10/10
Exceptional
11 Sep 2014
Trevor

Overnight stay.

The hotel was ideal for us as we spent 2 nights here to explore Carcassonne before travelling on through France. The staff were excellent and nothing was too much trouble. Our room was very comfortable and clean and there was plenty of free parking.
10/10
Exceptional
06 Aug 2014
Verified traveler

Overnight Stop

We found the hotel to be very adequate for our needs. It was the last night of our short break and needed somewhere not too far from the airport for an early flight out. Located on the outskirts of Carcassonne it's probably not ideal for visiting the mediaeval city but just across the road is there are a few choices for eating and a large supermarket within walking distance. Hotel is quite new with ample free parking, lovely staff and didn’t cost a fortune. Breakfast was in a small room off the reception and was the normal bread cheeses and coffee etc. OK for the money.
10/10
Exceptional
17 May 2014
Hill bros.

small room

Received by an extremely charming and helpful young lady .Very close to shops and restaurant and as good a hotel breakfast as we have ever had. Without a car, access to hotel not so good, but we managedHill
8/10
Excellent
25 Jul 2026
Sylvain
Très bien pour faire étape en plus il y avait des bornes de recharge (un peu cher pour du 22kw)
10/10
Exceptional
11 Jul 2026
M. Dolores
Atención
Partner
10/10
Exceptional
09 Jul 2026
Nabil
Custo benefício e equipe ótima.
Family
10/10
Exceptional
15 Jun 2026
miriam griselda
Excelentemente limpio. El personal maravilloso. Muy atentos todos. Personas maravillosas. Buena ubicación.
Friends
10/10
Exceptional
18 May 2026
Nicolas
Chambre propre, grand parking, bornes de recharge (un peu chères, 0,49€ le kWh mais ça rend service quand même). Dans une zone industrielle mais assez calme. Chambre bien entretenue et rénovée. Arrivé à 2h du matin et parti à 9h je n’ai donc pas eut le temps de profiter mais c’était parfait
Self
8/10
Excellent
13 May 2026
Hervé
Hotel calme, la chambre est spacieuse et fonctionnelle. Literie confortable, personnel d'accueil sympa.
Stationnement facile.
Bon rapport qualité prix.
Self
8/10
Excellent
10 May 2026
Annick
Hôtel confortable propre . Personnel trés aimable avec les clients à retenir pour un prochain arrêt
Friends_and_family Friends
8/10
Excellent
11 Apr 2026
Gabriel
La habitación estaba limpia y con calefaccion. Nada de ruidos. Alrededor hay un centro comercial. Hacen una retención en la tarjeta de 100 € en concepto de depósito, el cual al día siguiente solicité la liberación y sí lo hicieron. La ubicación está alejada del Centro y de La Cité, por lo que se recomienda disponer de vehículo.
Friends_and_family Family
10/10
Exceptional
17 Feb 2026
Marian
La chambre, le rapport qualité/prix
Self
10/10
Exceptional
16 Feb 2026
Corinne
Personnel très courtois, chambre très propre et agréable
Friends_and_family Family
8/10
Excellent
16 Feb 2026
ALEXANDRE
Personnel accueillant, chambre confortable
Partner
6/10
Pleasant
15 Feb 2026
Michel
Bonjour,
J'ai été surpris, alors que la chambre était payée depuis quelques jours, alors que j'ai réglé la taxe de la ville, alors que je suis un client régulier de l'hôtel, de me voir imposer une preautorisation de ma carte bancaire...
Partner
10/10
Exceptional
26 Jan 2026
Jérémy
Séjour très agréable.
Rien à signaler, chambre confortable et propre.
Personnel à l’accueil chaleureux et professionnel.
Je recommande.
Friends_and_family Family
10/10
Exceptional
18 Jan 2026
Esperanza
El hotel está nuevo, habitación muy pequeña, con todo lo que necesitas.A las afueras del pueblo. El personal muy atento y hablan Español!!
Business
10/10
Exceptional
14 Jan 2026
Laetitia
Chambre spacieuse et propre, salle de bain bien agencée, personnel accueillant
Business
8/10
Excellent
09 Jan 2026
Adriana
una estancia fácil, cómoda y todo muy limpio
Friends_and_family Family
10/10
Exceptional
08 Jan 2026
Valérie
Les 2 chambres étaient tout à fait propres et le personnel d'accueil tout à fait sympathique
Leisure Family
8/10
Excellent
04 Jan 2026
Julien
La chambre est un peu petite pour 4 personnes.
Rien à dire sur le confort des lits et sur l'insonorisation.
Le petit déjeuner est restreint et trop cher pour la prestation.
Leisure Family_with_children
6/10
Pleasant
21 Dec 2025
Marta
La habitacion un poco justa para 4 personas adultas pero las camas confortables y en general todo limpio.
El desayuno bien pero por su precio podria haber mas variedad y estar mejor atendido.
El hotel està bien para ir a dormir.
Friends_and_family Family
10/10
Exceptional
20 Dec 2025
Michel
Très bien pour la chambre. Très bien pour le personnel.
Le petit déjeuner est bien trop cher....
Partner
10/10
Exceptional
09 Dec 2025
Jordi
Personal molt amable, habitació còmoda
Partner
10/10
Exceptional
06 Nov 2025
Cyril
Chambre confortable et propre. Je n'ai pas pris de petit déjeuner. Le personnel est serviable, accueillant et à l'écoute. Si j'ai besoin de dormir à nouveau sur Carcassonne, j'y retournerai les yeux fermés.
Business
8/10
Excellent
19 Oct 2025
Naze
Chambre propre, calme
Partner
10/10
Exceptional
17 Sep 2025
Michel

Très bonne évolution

Très bon rapport qualité prix...
La rénovation de l'hôtel est top...
Nous reviendrons...
Partner
10/10
Exceptional
05 Sep 2025
Kamal
Au top !
Self
10/10
Exceptional
25 Aug 2025
Patrick

Très bien

Hotel tres convenable, accueil très sympathique pour les 3 personnes a qui nous avons eu à faire. Je recommande.
Partner
8/10
Excellent
19 Aug 2025
Beatriz
El Hotel correcto. El personal un poco distante. El desayuno correcto. Repetiria para passar una noche.
Friends_and_family Family
8/10
Excellent
19 Aug 2025
Éric

CARCASSONNE

Très partique.
Grand parking.
Partner
10/10
Exceptional
17 Aug 2025
Rabah

Je recommande

Une petite pause pour repartir à Paris
Hôtel idéal propre et à côté d’une zone de magasin donc très pratique
Friends_and_family Family
6/10
Pleasant
16 Aug 2025
Freddy

Avis, hôtel, pont Rouge

Hôtel, propre personnel, très agréable un peu petit pour la chambre et ce qui manque sur un séjour de deux à trois jours c’est un petit frigo à disposition. Sinon placez pas loin d’une zone commerciale donc très intéressant avec malgré tout un bruit dans la clim.. je pense qu’il manque les superficies des chambres dans la description des hôtels afin de se donner une idée de la taille disponible dans les chambres.
Friends_and_family Family
10/10
Exceptional
08 Aug 2025
Bertrand

Étape d’une nuit

Aucun problème, hôtel pratique, sauf l’accès à internet car il est demandé de passer par un site FB, LinkedIn, google, etc. mais impossible puisque chaque fois un mot de passe est demandé et fait sortir de la connexion…
Partner
10/10
Exceptional
07 Aug 2025
Cyril

Merci

Bon emplacement, équipe sympa, bonne literie, chambre propre et bien équipée,
10/10
Exceptional
28 Jul 2025
Mickaël
Belle étape pour notre voyage propre et agréable je recommande vivement
Friends_and_family Family
8/10
Excellent
17 Jul 2025
Guillaume

Simple et efficaces canal pas loin pour balade

Simple et efficace cet hôtel à été rénové de l’intérieur
Pratique vous pouvez aller vous balader le long du canal pour un running !
Business
8/10
Excellent
12 Jul 2025
Anne-Marie

Vica espagna

TRES BIEN POUR UNE NUIT.
Friends_and_family Family
8/10
Excellent
02 Jul 2025
Raquel

Perfecto para visitar la ciudad

El hotel está muy bien, cómodo y perfecto para visitar la ciudad aunque se necesita coche
Friends_and_family Family
8/10
Excellent
01 Jul 2025
lionel

bon rapport qualité/prix

L'accueil a été très moyen. La chambre très bien, excellent rapport qualité/prix. Petit déj basique. Propreté ok. Mais la moquette vaut le coup d'œil....
Partner
8/10
Excellent
22 Jun 2025
FARID
Bien pas cher
Partner
10/10
Exceptional
15 Jun 2025
HAMONIAUX
Séjour au top. Très bien reçu
Friends_and_family Family
10/10
Exceptional
09 Jun 2025
Vouaux
cool
Self
8/10
Excellent
03 Jun 2025
Sophia
停車很方便
Friends_and_family Friends
10/10
Exceptional
29 May 2025
Jessica
Hôtesse agréable à notre arrivée tardive.
Chambre très propre et confortable. Hôtel calme.
Petit déjeuner complet et pour tous les goûts.
Je recommande cet Hôtel autant en famille que seul.
Friends_and_family Family
8/10
Excellent
05 May 2025
Sylvie

Chambre très bien. Mais nourriture nulle

Attente à l'arrivée, personnel la tête dans son ordinateur, au lieu de recevoir les clients. Chambre très bien . Repas du soir, moyen. Par contre le petit déjeuner ne vaut pas le prix demandé, on nous avait annoncé un super petit déjeuner avec fromages œufs brouillés et autres, et j'en passe. Et rien de tout ça 😔 très peu de nourriture. Ne pas prendre le petit déjeuner la bas .
Partner
10/10
Exceptional
21 Apr 2025
JOSE HUMBERTO GOMEZ
Personal, muy amigable, atento las instalaciones limpias, bien cuidada, un desayuno muy rico y completo
Leisure Family
10/10
Exceptional
22 Mar 2025
Verified traveler

Nuit à Carcassonne

Hôtel avec toutes les commodités nécessaires. Chambre spacieuse, matelas un peu trop ferme, oreiller pas assez ferme. Personnel très accueillant
Partner
6/10
Pleasant
31 Dec 2024
Marcelo
Janela do quarto entrava vento frio
10/10
Exceptional
15 Dec 2024
Paul

Bon hébergement

Hôtel confortable et propre. Personnel d’accueil à l’écoute. J’y ai passé une nuit.
Partner
8/10
Excellent
05 Nov 2024
GJ
bien
Business
8/10
Excellent
29 Sep 2024
Carsten

Prisbilligt overnatningssted

Udmærket hotel til overnatning for besøg i Carcassonne. Nem tilkørsel.
Rigtig gode senge.
Udmærket morgemadsbuffet uden det store udvalg. Brød hårdt og virker ikke frisk
Partner
8/10
Excellent
29 Aug 2024
Emilio
Relación calidad precio muy acertada. Camas muy confortables y habitación con todo lo necesario
Leisure Family

Location & surroundings

Hôtel Pont Rouge, Carcassonne
110, rue Yves de Kerguelen ZI du Pont Rouge, 110, Carcassonne, France

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Hôtel Pont Rouge, Carcassonne

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