Name: Hotel De La Bastide
Address: 81 Rue De La Liberte, Carcassonne, FR

8/10

Excellent

26 Jun 2026

Andrew

What a charming hotel , a gem of a budget hotel . We’ve stayed here before and is a great place to stay for a short time as you explore the area or are just passing through .
The staff are charming and very friendly . The breakfast is excellent for the money . This hotel is so central for the town and station and car parks and shops ,restaurants and bars . The castle is a lovely walk away or there is a bus stop very close by for €1 euro to take you up the hill to the medieval city .
Tucked away in a back street this hotel is super quiet , safe and very very good value . Everywhere inside is airconditioned and has free WiFi .
It is an old building and as such first impressions will say it’s outdated but there is always a bit of decorating or remedial work carefully going on . The rooms are adequate and clean and quite quirky in a chintzy way . The first thing that came to mind is shabby sheek.
All in all for the money and friendliness a great hotel …..

6/10

Pleasant

19 May 2026

ling

Owner has stronger personality and nice view for staying

Self

8/10

Excellent

23 Apr 2026

Jake

Staff were fantastic and friendly, always had time to answer questions or give tips about places to visit. Room was to a nice standard however the mattress was extremely worn on one side of the bed. Nice Continental breakfast every morning helped set the day up

Self

10/10

Exceptional

10 Apr 2026

janet

I have stayed here on three occassions and it is perfect for my needs.this was my best stay . Staff are friendly. Room was lovely. Only downside was the batteries on remote were dead and there is no-one on reception at night.

Self

10/10

Exceptional

06 Jan 2026

Anthony

It was bitterly cold… And I was delayed by wintry weather in Manchester Airport and arrived much later than expected… The hotel staff responded by email to my email telling them that I would be late… And had prepared my room with an oil filled radiator pumping away at 24 C when I arrived….wonderful service …for which many thanks to the courteous and considerate staff.

Leisure Self

10/10

Exceptional

02 Dec 2025

Steven

Fantastic stay. The room was as expected for a three star hotel, but the staff are incredibly generous and kind. After our train leaving was cancelled due to a strike, they allowed us to come back and store our bags and offered us the room to use, as it had not been cleaned yet. Very comforting to have people like this as our hosts.

Leisure Partner

10/10

Exceptional

16 Nov 2025

allan

All good

Self

8/10

Excellent

05 Oct 2025

Julian

This hotel is what it is. Low-cost, but very tired hotel. It’s close to the station and town. Eminently walkable to Carcassonne Medieval City.

I had an afternoon in Carcassonne. After getting off the train, I wanted to leave my bags there and see the town. I then had a meal, go to sleep, and wake up early the next day to catch a train.

It was perfect for my needs. Not a place for romantic weekend away. No doubt, I could have paid three times what I did and stayed somewhere new. But I saved the money for other trips

Leisure Self

8/10

Excellent

03 Oct 2025

Peter

A nice hotel close to the train station. Friendly, helpful staff. Plain room, with benefit of air con and mini fridge. Breakfast available.

Leisure Partner

10/10

Exceptional

19 Sep 2025

Gail

A lovely hotel, close to restaurants, the Canal, parks, and Carcassonne train station. It even has an elevator/lift, which is a real bonus.

Self

6/10

Pleasant

10 Sep 2025

Allyson

It was very easy to get to the hotel from the station and the workers were very kind and helpful.

The furniture in the room is old and dated but overall I can’t complain as it matches the reasonable cost per night. My room had a quite strong chemical smell but not sure what it could have been from…

Leisure Self

8/10

Excellent

15 Jul 2025

stewart

Cosy little hotel

Cosy and well-located hotel in La Bastide

Self

8/10

Excellent

15 Jun 2025

natalie

Great location. We paid for breakfast and there was an amazing selection. Our room had a huge terrace outside which was prefect for us. Room was nice but we found the bed too hard and uncomfortable.

Friends_and_family Family

10/10

Exceptional

13 Oct 2024

John

A good basic room, with friendly and helpful staff, a good breakfast, and a convenient location.

8/10

Excellent

03 Oct 2024

Andrew

Friendly welcome and great value for money in a very convenient location.

Leisure Self

10/10

Exceptional

02 Oct 2024

Nigel

5 star

8/10

Excellent

26 Sep 2024

Katriona

Old and basic but close to railway. Helpful staff

10/10

Exceptional

02 Sep 2024

Lindsay

The staff were exceptional helpful and friendly. I had a muddle with my booking, my own fault, and the person at reception sorted it without me even needing to ask.
She also lent me an umbrella when it rained a bit.
The room was also very nice, with a comfortable bed and a very big nicely decorated bathroom.
The road is not at all interesting but very near a ruly beautiful church and the main street and square.

Self

8/10

Excellent

27 Aug 2024

Elizabeth

Spacious room, powerful shower - the towels could do with being larger. Comfortable bed, easy location to get to shops and castle. Really enjoyed our overnight stay.

Leisure Family

10/10

Exceptional

04 Jul 2024

vito giorgio

Great quality/price ratil

10/10

Exceptional

02 Jul 2024

Kathleen

I would come here every trip it's lovely

I have stayed here before, and find it really safe, friendly and comfortable. It is really close to the railway station, and to the centre of town. The people who work there are very knowledgeable and kind. My room looked out onto a quiet courtyard full of light, so it was very peaceful. All in all a very reasonably-priced hotel and nice people who run it. Free coffee and tea in the room, too!

Self

8/10

Excellent

27 May 2024

James

Great

Leisure Family

10/10

Exceptional

26 Apr 2024

Tim

Great for short stays in Carcassonne

A very friendly hotel, conveniently situated and very well equipped and comfortable.

Self

6/10

Pleasant

20 Apr 2024

Daniel

Ok hotel

Front desk staff were friendly and helpful. The room was small, but adequate. Although close to the train station and a 5 minute walk to a square with several restaurants, the hotel itself is not in the best area. Nothing around it and rather run down with lots of vacant buildings. 30 minute walk to the Cite. Very affordable. Adequate, but not exceptional.

Partner

10/10

Exceptional

27 Feb 2024

Florence

Very European apartment style, spacious room, well equipped with everything we need. Staff was very helpful. Super close to train station. Good room for a good price!

Leisure Family

8/10

Excellent

07 Sep 2023

gwendoline

Staff could not have been more helpful

10/10

Exceptional

18 Jun 2023

Ian

It is typical French hotel. Quirky in parts but has everything you need and the staff are very helpful.

Leisure Self

10/10

Exceptional

13 Jun 2023

Ward

Siege of Old City

It is conveniently located about 2 blocks from public parking of which is 7€ a day and under cover, so car stays cool. It is about 5 minutes from the town plaza with many restaurants and 20 minutes from the Old City and so many more restaurants. There is a Carrefour on the town plaza where you can buy snacks and drinks for your excursions.

Self

10/10

Exceptional

16 Apr 2023

Marita

The location was close to the train station. Walkable distance to to the main sights. The staff are friendly. The room was comfortable, spacious, and had all the amenities one would need such as an electric water kettle and a hair dryer. I enjoyed my stay there.

Leisure

8/10

Excellent

14 Oct 2022

JOHN

No self-service laundry on site )as described in listing); other wise good

Self

10/10

Exceptional

23 Jul 2022

Cristina

The nicest, friendliest reception. Huge very clean room. Very comfortable. Fairly old but not in disrepair. Very good continental breakfast.

Leisure Partner

8/10

Excellent

07 Jun 2022

Verified traveler

Had some issues with a tour booking, and the receptionist immediately called the tourism office for me to sort it out (but unfortunately they were closed). Very nice people and pleasant to deal with. The only downside would be that my room did not have a desk to work on. Besides the night stands, there was one desk-height table, but it was so narrow that it could only fit the table and nothing else.

Self

10/10

Exceptional

29 Jan 2022

Adelbert

Great value for the money. The property is in the Bastide neighborhood making it accessible to many historical sites and an easy and scenic walk to the medieval fortress. Parking was easy. The room was clean and decent size consisting of an entry, shower room, WC, and the primary room with a view over the rooftops of the Bastide. The staff was friendly and helpful. Definitely recommend and would stay again.

Leisure Self

10/10

Exceptional

14 Aug 2020

janet

Lovely

I was very happy with my experience in this hotel. I was delighted to see tea and coffee making facilities. The room was spotless and air conditioning was so good. It did say there was a bar which I did not see, that may have been my only down point. It may have been there, but it was not pointed out to me. Very friendly staff. I will return

Self

4/10

Poor

13 Feb 2020

Matias

Staff do not speak English, ac di not work, uncomfortable bed. In the overall no good relation between price quality

Leisure Partner

10/10

Exceptional

08 Oct 2019

anna

Great location, larger room and bathroom

Easy to find from train station, convenient location to walk to medieval city, restaurants and train station. Clean and spacious room

Friends_and_family Family

10/10

Exceptional

04 Oct 2019

Verified traveler

Welcoming hotel, spotlessly clean.

This a great wee hotel in a good spot for the town centre, train station and canal. The rooms are a decent size, spotlessly clean, there's a lift, a fridge and tea coffee etc in the room. The receptionist was really helpful with restaurant recommendations and maps etc. We had to leave early so didnt opt for breakfast. Its not a luxury hotel but superb value friendly and welcoming

Partner

8/10

Excellent

31 Jul 2019

Verified traveler

Good value..

Comfortable hotel, very reasonably priced and good value.

Self

10/10

Exceptional

07 Jun 2019

David

Very close to the train station, with shops and bars in a short walk, I'd rather have this affordable cost with a short walk (20 mins) to the walled city. Plenty of history as well in this area as well as places to see. The room was basic, but clean and comfortable. Most importantly I slept well.

8/10

Excellent

05 May 2019

Verified traveler

property was good staff were very good overall would probably return

Leisure Self

8/10

Excellent

06 Apr 2019

Cynthia

This was what I was expecting for the cost and based on past reviews. Very close to train station, which was convenient for us, and we had a good dinner at Chez Fred just a block away. Comfortable enough, with the expected elements, and very friendly staff. Like many small hotels, the room had a few quirks, the most annoying one, which was common in France, was a toilet in its own little room/closet with no sink to wash hands. You have to go across the room to a separate shower/sink room. I’d rather a sink nearer the toilet.

Leisure Family

8/10

Excellent

01 Apr 2019

Margaret

Lovely place

I loved the hotel. Great location, about 20 minute walk to the walled city. Nice neighborhood and close to train station. Employees were great. Price was awesome. My only issue was that I had to take a lukewarm shower. Very comfortable room.

Partner

6/10

Pleasant

20 Mar 2019

Ma Carmencita

The receptionist couldn't communicate well about why I had to pay for my stay, I thought it was already paid when I booked with hotels.com.

6/10

Pleasant

16 Sep 2018

Verified traveler

Modest hotel at a modest price

As you’d expect from the price and star rating, it’s not got many facilities and the rooms are a bit tired but everything was clean, everything worked, it’s handy for the train station, lower town and canal and Madame was very pleasant and helpful. Breakfast was ok if a little expensive for the variety but I decided to have it because it was easier than going in search of breakfast on a Sunday and my last day in Carcassonne

6/10

Pleasant

31 Aug 2018

Alan

Basic hotel; clean but a little over-priced

The staff were welcoming but the hotel is very basic. The room facilities were sparse with an unusual layout, and not particularly comfortable. We don't think it is value for money. It is a little far out for the main places of interest.

10/10

Exceptional

30 Aug 2018

Lois

Very convenient location from train station and to historical Carcasonne Village.

Family

10/10

Exceptional

04 Jul 2018

Verified traveler

Lovely Hotel with very welcoming staff

Excellent little hotel in very good location. Very nice helpful staff. Spacious clean rooms.

10/10

Exceptional

26 Jun 2018

taty

A nice hotel closed to the train station

All you need for a short stay in Carcassone. Walking distance from the Citadelle.

6/10

Pleasant

20 Jun 2018

Wenjun

Pretty hot, no air conditioning, no fan either.

Partner

8/10

Excellent

12 May 2018

Susie

The hotel is close to the train station and we could leave our luggage there while sight seeing which was very convenient for us. The room is large and so is the bathroom. The area is quiet. The bed is very comfortable. We had a very nice stay there.

8/10

Excellent

03 Apr 2018

Jack

Decent hotel in a good location

Small room, toilet was down the hallway. Very helpful staff. Near to the train station, and about 25 minutes' walk away from the old city.

8/10

Excellent

29 Sep 2017

Patricia

Great find!

Good location for the railway station and town centre. Staff also very friendly and helpful.

Partner

8/10

Excellent

15 Aug 2017

Abigail

Hotel is wonderfully located easy walking to a bunch of sites and to the castle. Room is small but just fine. Front desk service was friendly. Downside : walls are SUPER thin so you can hear everything from the room above/below and to the sides.

Family

6/10

Pleasant

29 Jun 2017

Phillip

Helpful staff

For the price it was good. Easy walking distance about the town

Family

8/10

Excellent

23 Jun 2017

Henri

Pleasant place close to train station.

Close to shops, train station and restaurants.Nothing negative about the hotel comes to mind. Carcassonne is a place anyone interested in medieval places simply MUST visit.

10/10

Exceptional

06 Jun 2017

GILES

Carcassonne marathon base hotel

Stayed here for 3 nights as a base for the Carcassonne Marathon on 4th June 2017. Really pleased with the decision to stay here. The room was great - tv (no channels in English but not too bothered), tea and coffee provided with a kettle in the room (excellent). Clean and airy. Nice window for letting the breeze in and really spacious separate toilet and shower room. Bed comfy. Quite a lot of bells from the local church but we stayed on a religious holiday weekend. However, other than that, very quiet and really close to shops and restaurants, the train station etc. The old city is about 20-25 minute walk but in summer there's a petite train that goes from near the park in front of the station to the old city and back. 3rd hotel i've stayed in and this was the best by far. Didn't stay for breakfast but looked very good. Wi-fi was good too.

Family

8/10

Excellent

01 Jun 2017

Carrie

Excellent location.

Only a few short blocks from train station, canal du midi and center square. Nice breakfast
Quirky but clean rooms. If you book thru .com site make sure you get single ensuite as I didn't but helpful desk fixed it.

10/10

Exceptional

15 Apr 2017

Verified traveler

Great stay!

Great stay. Wanted to extend but they were fully booked. Lovely renovated room with all new fittings. Noise was noticeable from the road and from inside although we were only there to sleep so not too much of an inconvenience. One recommendation to the owner would be to get 'do not disturb' signs for the doors as we overslept one morning and staff nearly opened our door.

Partner

10/10

Exceptional

17 Jun 2016

Christine

I'm going back there

Zera is the owner and she is present every day. She does everything possible to help, no matter what your needs. She is kind and patient and runs a spotless establishment. Zera speaks good basic English and it is therefore easy to communicate with her - a big plus! She is also well versed in local transport schedules and local attractions.

10/10

Exceptional

16 Jun 2016

Mark

A Night in Toulouse

A nice place, helpful staff, good location

10/10

Exceptional

01 Jun 2016

Verified traveler

2 night stay in carsasonne

nice hotel , basic rooms but very clean and comfortable for the very good price ,not far from restaurants and bars and the town, 30 minute walk from the medieval city ,breakfast was very good and English and Spanish are spoken by the owner as well as French,taxis easily got near the train station and the boat trips on the canal du midi were also close by

Partner

8/10

Excellent

23 May 2016

craig

Proximity excellent,just round from Chez Fred

As we wanted to speak our developing French we were delighted with our hostess who chatted with us daily.

Partner

8/10

Excellent

19 May 2016

Verified traveler

Good location

Pleasant stay and we could leave our large baggage for a few houra

10/10

Exceptional

07 May 2016

Susan

Beautiful town.

The town was charming. The hotel was conveniently located, parking was a challenge. The restaurant the hotel recommended was outstanding.

Family

8/10

Excellent

18 Oct 2015

Michael

Nice hotel with friendly service, reasonably price

Nice hotel and very friendly host. Nice breakfast. Would stay there again if I visit Carcassonne.

Partner

10/10

Exceptional

14 Oct 2015

Chris

Overnight at Hotel de la Bastide

We stayed overnight on the 7 October prior to a flight the following morning. We were very happy with our stay and given the two star rating of the hotel we were very pleased overall . The proprietors were very friendly and helpful, the room was clean and airy and the breakfast was as expected. The location was very convenient as it is a short walk to the rail station and the airport shuttle. We would be very happy to recommend this hotel.

Partner

10/10

Exceptional

08 Oct 2015

John

Nice small hotel near train station

A small, quiet, clean and comfortable hotel; excellent location just a five minute walk from the train station. Adequate breakfast, friendly proprietor.

Partner

8/10

Excellent

24 Sep 2015

Mr Dean

A return visit to this family run hotel.

This was a return visit to the Hotel De la Bastide. Monsieur and Madame Richards work hard to ensure your comfort, in a relaxed friendly manner. We had room 29 on this trip, it has been recently renovated and has the added benefit of a terrace. Linen and towels are all spotless and regularly changed. The hotel is within easy walking of the Station,Canal du Midi and Cite Medieval. Place Carnot is nearby with an assortment of eateries to suit all tastes. We shall certainly visit again when next in the area.

Partner

8/10

Excellent

13 Sep 2015

Stella

Lovely, friendly hotel

Our short stay in Carcassonne was definately made all the more welcoming by Hotel de la Bastide. We stayed in one of the newly refurbished rooms, which was comfy, a good price, and came with an amazing balcony that was a definate treat. The owner was friendly and the breakfast very good with fresh fruit and excellent bread and croissants.

10/10

Exceptional

02 Sep 2015

Robert

A well-run little gem

For the price and star rating the hotel was perfect. Very clean reasonable sized rooms with on-suite and a good breakfast. The staff were particularly friendly and made the stay a weal pleasure. Wifi also worked well - which is always a pleasant surprise. Would definitely stay again.

Partner

8/10

Excellent

18 Aug 2015

Marie

Good value

This hotel is good value for Nice, and has amazing air conditioning which was needed during the hot summer. The room is clean and comfortable. The neighbourhood is a little shabby, with not much around.

Partner

8/10

Excellent

15 Aug 2015

Dominic

Convenient location & great value

Extremely friendly & convenient hotel for both sightseeing & transport. A little faded in places but very clean & all mod cons offering great value. Recommended.

Partner

8/10

Excellent

03 Aug 2015

Susan

Lovely location. Quite a way from town but very peaceful. Lovely rooms, tastefully decorated but no air conditioning. Privacy could be an issue when all the rooms are full. Good breakfast. No staff available during the day, and they forgot to clean our room one day but they gave us breakfast as a sorry. Overall very good, we would go again.

Partner

10/10

Exceptional

02 Aug 2015

Jon

A few days on Carcassonne

Went to Carcassonne for a few days to check out the historical sites. Found this hotel by chance and thought it looked ok. In fact it was great. I'd have to work hard to find fault with it so I won't even try. central position and lovely staff.

6/10

Pleasant

13 Jul 2015

Sarah

Basic Hotel but clean and reasonable

Stayed 2 nights after arriving in France at Carcassonne Airport. Main reason for booking was location to rail station. Easily walkable. Our room was tiny with hardly any room to move around or leave our suitcases out. The cleaners moved one suitcase into the small cupboard! However, didn't book the hotel to spend time in it - just wanted somewhere to sleep - so can't really fault it. Breakfast was good. Everywhere clean. Reasonable cost. Hotel was into energy saving but I was a bit put out by the signs which read \"shower for 4 minutes only and turn off when lathering\" Really?

6/10

Pleasant

01 Jul 2015

Tsz Fung

Typical hotel

Typical experience

8/10

Excellent

04 May 2015

Christopher

Close to Gare SNCF

Very good hotel, for alone backpackers it could be too expensive but you could have very big room. It is very good hotel to group of people, then price is lower

10/10

Exceptional

12 Sep 2014

Jeff

Excellent friendly hotel

Great hotel . Close to the railway station and easy to walk to La Citie. Excellent breakfasts and well worth the money.

8/10

Excellent

05 Sep 2014

Verified traveler

Good hotel

Nice staff, good price, close to the train station, close to the city center. Very nice.

4/10

Poor

18 Jun 2014

Angela

Not close enough to the old town, unsafe parking

I would NOT recommend this hotel. We needed a place that allowed dogs, and unfortunately, this was the closest one we could find to the old town of Carcassone. The drive took about 15 minutes, so it's not too bad, but after walking around the town, it would have been much nicer to have a hotel right inside or just outside the walls. The male receptionist was rude. He feigned inability to speak English with us (Americans), but we overheard him speaking English quite well to a British couple. We took advantage of this to ask about secured parking, to which he claimed there was none. The only semi-safe parking available was whatever you could find on the street or a very small lot immediately across from the hotel. The only other option was a large public lot about 100 feet away from the hotel, but this lot was riddled with pools of broken glass in numerous spaces from obvious smashed car windows (burglaries).

Family

6/10

Pleasant

20 May 2014

Verified traveler

Fortress visit

Minimally sufficient. Upgrade to ensyite toilet.

10/10

Exceptional

23 Apr 2014

Tim

Great for what we needed

We looked around Carcassonne for various hotels and dithered about getting a hotel in the new or old town but could not justify the price difference of staying in or nearer the old town.
On arrival to the hotel (took a taxi from the airport which was about 12 euros as we missed the shuttle) it seemed nice, the hotelier was friendly and welcoming and offered us advice of where we could go in the new town including advising us to go to the Market on the Saturday (an experience I would recommend to all food lovers!).
The room was basic but comfortable, you can't expect much from a 2 Star hotel but it was very clean (cleaned every day) and the bed was comfortable (I would have appreciated a second pillow - but I'm sure if I had actively searched for one I could have got another).
The bathroom was basic but adequate, the shower is one of the those that run off the tap and unfortunately did not have an attachment on the wall so you have to hold it over your own head, but only a minor irritation and having said that the pressure was good. The bath however was tiny! When having a soak (walking up to and around the medieval town will lead to you needing one) I was very cramped.
As for the location we were happy we chose this hotel, the experience of walking back from the old town over the Aude river bridge looking back at the town illuminated at night was one of my highlights of the weekend and I loved doing this every night.

Partner

10/10

Exceptional

17 Apr 2014

Verified traveler

Very comfortable and friendly, good breakfast

Very comfortable and friendly hotel, 5 mins walk from railway station. Good breakfast with proper espresso coffee. Large room with quiet outlook to south over roofs and the ancient church, but not overlooked. Good size bathroom but shower tray a bit small, so water overflowed onto floor. Separate wc off bedroom but a long walk to wash hands. Hotelier and staff could not have been more helpful. Street parking plentiful this time of year (mid- April).

8/10

Excellent

08 Sep 2013

Adam

Good city centre hotel

I stayed for four nights in early September. I arrived at the hotel at 11am and was able to leave my suitcase securely until check in at 3pm. The owner was at the desk and offered me a map and showed me where the market etc was on it.
I found them extremely helpful, friendly and informative. The room was a good size and clean. Just one minute walk to the main pedestrian shopping street, so very convenient.
Would recommend and would stay again.

8/10

Excellent

21 Jul 2026

Michael

insgesamt war alles in Ordnung, wenn auch etwas in die Jahre gekommen.

Partner

6/10

Pleasant

24 Jun 2026

MANUELA

Chambre propre. L'hôtel mériterait un rafraîchissement mais reste correct pour le prix.

Ce qui gâche tout, c'est l'attitude de la réceptionniste du matin. Au moment de mon départ, elle m'a interpellée au sujet d'un avis que j'avais laissé — un avis pourtant neutre — sur un ton vindicatif et clairement disproportionné. Pour me le faire payer, elle a refusé de conserver ma valise, sans que je lui aie rien demandé.

Être confrontée pour un avis mitigé, c'est proprement incompréhensible. Un client a le droit de donner son ressenti honnête. Le rôle d'un établissement est d'en tenir compte, pas d'en faire un motif de tension. Professionnalisme et courtoisie sont le minimum — ce sont les bases du métier.

Business

10/10

Exceptional

31 May 2026

michel

La dame de l'accueil à été vraiment très agréable,elle m'a donner des renseignements très utiles je la remercie, hôtel proche de la gare

Self

8/10

Excellent

25 May 2026

Nagy

Room was very clean and we very much enjoyed the terrace as well.

Partner

8/10

Excellent

21 Apr 2026

Francesco

Non ho usufruito

Partner

10/10

Exceptional

19 Feb 2026

Vicente

Quarto muito bom. Recepção acolhedora. Tudo muito limpo.
Otima localização. Perto de tudo

Partner

6/10

Pleasant

04 Jan 2026

JUN

基本的な設備スタッフの対応等特に問題はありませんでした。シャワーを浴びる時、脱いだ服タオルを置く場所がありませんのでそれがあるといいと思いました。特にガラスの向こう側に置くスペースがありますが、下から水が入っておいたものがびしょびしょになります。

6/10

Pleasant

10 Dec 2025

Christiane

El personal muy amable. La ubicación muy buena. Las habitaciones son viejas pero limpias.

Friends_and_family Family

2/10

Poor

03 Oct 2025

Adil

La réceptionniste m’a littéralement craché sa haine au visage, d’une violence verbale et d’un manque de professionnalisme incroyables, simplement parce que j’ai demandé s’il était possible d’effectuer le check-in un peu plus tôt. Après un voyage de nuit épuisant, j’avais pourtant précisé que j’étais prêt à payer un supplément, mais visiblement la politesse et le sens du service ne font pas partie de leurs priorités. Une fois dans la chambre, une odeur nauséabonde de produits chimiques et de renfermé nous frappe de plein fouet dès l’entrée, rendant l’atmosphère presque irrespirable. Cerise sur le gâteau, la télévision ne tient même pas correctement sur son support, un détail qui en dit long sur l’état général et l’entretien de l’établissement. Certes, l’hôtel est bien situé, mais cela ne compense en rien l’accueil glacial, l’ambiance désagréable et la négligence manifeste. Une expérience déplorable que je ne souhaite à personne. À fuir si vous tenez à votre confort, à votre tranquillité et à un minimum de respect.

Business

10/10

Exceptional

30 Sep 2025

Matteo

Tutto ok. Camera pulita. Personale molto cortese

Leisure Partner

10/10

Exceptional

12 Jul 2025

Verified traveler

Expérience sympathique

Self

6/10

Pleasant

09 Jul 2025

Leena

Would stay there again

A simple and quite old hotel but everything was very clean, the bed was comfy and most importantly the aircon worked perfectly even if it was extremely hot outside. The location was also excellent: 5 minutes walk from the railwaystation and 20 minutes walk from from the cité medieval.

10/10

Exceptional

18 Jun 2025

Kyndylan

Calme et situation idéal en centre ville

8/10

Excellent

05 Apr 2025

norihiko

フロントのマダムが優しく応対してくれた。

6/10

Pleasant