Match Resort Hotel

100 reviews shown

10/10

Exceptional

14 Mar 2026

Camera

The food the good staff is good bathroom have smell but they bleach it everyday good resort but need better hygiene

Partner

10/10

Exceptional

12 Mar 2026

Nicholas

Tranquil property and the staff were excellent

Self

10/10

Exceptional

23 Feb 2026

Lisa

Staff and food was great!! I would go back

Partner

6/10

Pleasant

23 Feb 2026

Farrah

The room was quite small and the bathtub was in very poor condition. The water goes out oftern.
I do not tecommend if you are looking for a quiet stay as there is music that plays by the pool 24 hours a day plus they play music by the bar that is very loud starting at about 6 am and plays until 10 pm. The music clashes as you are able.to hear tbem both at tbe same time

Partner

10/10

Exceptional

18 Feb 2026

Abrahiem

clean room

Self

8/10

Excellent

25 Jan 2026

Crystal

Great staff

Leisure Self

8/10

Excellent

03 Jan 2026

Kaydian

More efficient or more housekeeping staff is needed. It took a long time for them to get to my room, and for this reason, I didn't bother requesting the service. Phones are needed in the room. More chefs is needed as it took a very long time for my meal to be prepared. More efficient or more housekeeping staff is needed. It took a long time for them to get to my room, and for this reason, I didn't bother requesting the service. Phones are needed in the rooms. More chefs are needed as it took a very long time for my meal to be prepared. More waiters are also needed. Otherwise, the service was good and I would stay there again.

Leisure Partner

10/10

Exceptional

20 Dec 2025

HESTON

Great breakfast and friendly staff.

Leisure Self

6/10

Pleasant

19 Dec 2025

Maurice

The room was spacious and the view breathtaking. However, the sliding door to the balcony could not be locked and the closet door needs repair. There was also an infestation of biting ants.

Partner

10/10

Exceptional

30 Nov 2025

Kimone

Room spotless
Staff courteous

Business_and_leisure Family_with_children

2/10

Poor

28 Sep 2025

Laura

My experience at this property was extremely disappointing.
1.Upon arrival, the first thing I noticed was the presence of roaches crawling on the furniture and across the floor. This immediately raised concerns about cleanliness and hygiene.
2.When I attempted to take a shower, I discovered that the water wouldn’t drain properly. I was forced to shower while standing in stagnant water, which was both uncomfortable and unsanitary.
3.The bathroom also lacked basic privacy and safety. The window was missing its glass pane and was left open, with only a burglar bar installed on the inside. This made me feel exposed and unsafe throughout my stay.

I reported these issues verbally to a supervisor, who assured me that I would receive a follow-up call, but no one ever reached out. Upon checkout, I brought up the condition of the property again to the front desk manager, but he was dismissive and unprofessional, showing no concern for the issues I raised including the infestation and poor maintenance.

Overall, this stay was unacceptable, and I would not recommend this property to anyone.

Business Family

10/10

Exceptional

02 Sep 2025

Juliet

The food was very good

Leisure Family

10/10

Exceptional

28 Aug 2025

Jody

Ideal for families with children. 3 bedroom villa. Each room had its own bathroom. Bathrooms small but adequate.

Leisure Family

10/10

Exceptional

17 Aug 2025

carol

The employee very nice well come you with a smile and all so very helpful

Partner

10/10

Exceptional

13 Aug 2025

Samantha

Beautiful place, great customer service.

Leisure Family_with_children

4/10

Poor

05 Aug 2025

Marie

Unfriendly staff, I had to pay for water . Lack of supervision from management. I was charged for some of the breakfast that was supposed to be free. The place is very unkept. Everything is falling apart, needs a lot of TLC. The water is the pool was cloudy, the lounge chairs by the pool were dirty and broken. They need to spend some money to bring this place to life. The landscaping and the building are very dirty and disheveled. No maintenance at all. Even the sign is broken. I can’t believe they care about that place. The place has a lot of potential, the owner needs to care about his investment and do better.

Leisure Partner

8/10

Excellent

05 Aug 2025

Andre

The stay was very pleasurable. We were both surprised by the view and how quite the surrounding neighbors were. I would recommend to others

10/10

Exceptional

04 Aug 2025

Garcia

Quality resort for reasonable price

Business_and_leisure Partner

6/10

Pleasant

04 Aug 2025

Alicia

Good for a one night stay

Good stay overall for what we needed. Stayed in a villa however there was no aircon in the main room, only bedrooms. This made it uncomfortable to relax in

Friends_and_family Family

8/10

Excellent

01 Aug 2025

Kimberley

Lovely stay with just one issue.

We stayed at Match Resort for one night
from Saturday to Sunday and overall, it was a very enjoyable experience. The lobby was beautifully decorated with pictures and artwork showcasing Jamaican culture, which gave it a warm and inviting feel. Check-in at the front desk was seamless, and the staff were friendly and professional.

One feature I especially appreciated was how breakfast orders are taken at the front desk upon check-in. This made the breakfast experience smooth and efficient the next morning. Speaking of breakfast, the stew chicken was absolutely delicious!

The pool area was lovely and well-maintained, and the pool itself was very clean. I also loved the coconut ice cream sold on the property
such a refreshing treat!

The only downside to my stay was a room mix-up. I had booked two king rooms one for myself and one for my sister. While my sister received a spacious and beautifully decorated king room, I was given a much smaller queen room due to an apparent oversight. Unfortunately, the hotel was fully booked, so no changes could be made. This was disappointing, especially since the room type had been booked in advance.

I would recommend that management double-check room assignments, particularly for online bookings, to ensure guests receive exactly what they paid for.

Despite that hiccup, Match Resort is a charming hotel with great service, clean facilities, and a relaxing atmosphere.

10/10

Exceptional

23 Jul 2025

Kerryann

I really love that the property was in a quiet zone. Place was very clean, I would definitely visit again

Leisure Friends

10/10

Exceptional

14 Jul 2025

Cheryl

Atmosphere was great. Owner was fantastic, made you feel welcomed and at home. Everyone was very pleasant, friendly, attentive to your needs.

Family

8/10

Excellent

12 Jul 2025

Senica

Nice place to stay. Cozy. Being renovated

8/10

Excellent

29 Jun 2025

Karia

This was a great stay. The staff was great and well organized. Breakfast was good. The parking spot was there but a bit limited.

Wonderful staff. Will be back again.

Partner

8/10

Excellent

23 Jun 2025

Jay-von

Good overall, nice clean air conditioning room. Pool doesn’t seem like it is being cleaned regular, if you would like to use it. Nice upgrade to the lobby area.

Leisure Partner

10/10

Exceptional

18 Jun 2025

Karen

Love the stay. Stayed there last month too

Leisure

8/10

Excellent

18 Jun 2025

Tiffani

Pleasant place for the short time that I stayed there. Breakfast was good too

Business Self

10/10

Exceptional

14 Jun 2025

ROSEMARY

Great value for a luxury accommodation. The property is detail oriented and has everything planned out for guests. I will stay again

Leisure Partner

10/10

Exceptional

07 Jun 2025

Kemar

Nice quiet location .

Leisure Partner

8/10

Excellent

05 Jun 2025

sonia

Cute hotel located about 10 mins from the city core! Quiet and gated. Very clean rooms with many having balconies with great views of the sea or mountains. Breakfast was included very tasty and many options. Pool area was clean and one en 24hrs

Leisure Family

8/10

Excellent

30 May 2025

Knieka

This property is in close approximately to most attractions around the area

Leisure Friends

8/10

Excellent

18 May 2025

Carlos

Good service

8/10

Excellent

12 May 2025

Orville

Friendly staff

Leisure

10/10

Exceptional

22 Apr 2025

Joet

Very nice property. Highly recommended

8/10

Excellent

17 Apr 2025

Elaine

Alloy was a star at check in, all staff was courteous, friendly and kind. No complementary tea or coffee, no kettle for boiling water to make tea. Beautiful surroundings and very peaceful. Will visit again but would like to see what they are like in high season. Overall very good value and will recommend to others

Leisure Partner

4/10

Poor

11 Mar 2025

stephen

This was not worth $200 a night! The gentleman checking us in was nice. The room, Banana 2 bedroom suite, was full of problems.bothe bedrooms had no beside tables so we had to put ourphones, water, drinks on the floor! The shower head needs cleaning out, only cold water at bathroom sink, our bedroom door sticks to the floor had to lift it up to close it, all the jalousie windows were so difficult to open and close , water tap in kitchen had only cold water and had to turn the handle about 15 times before water comes out, cracked and broken mirror in bathroom, so many small problems that can easily be fixed!. In general the propert looks like it needs updating

Leisure Family

10/10

Exceptional

06 Mar 2025

MINDY

I really Enjoyed my stay at the Match Resort! Maria was great along with Shaquissa, Alloy and Christopher. Such a great Staff!!! My breakfast was Amazing Every morning. I really enjoyed my stay. Im missing Jamaica Bad!

Leisure Friends

8/10

Excellent

03 Mar 2025

Susanne

The lobby of course sparkling. But the bedrooms were very dated We needed three bedrooms we thought they would be adjoining but they were not I had children with me and another adult We would preferred to know that we could lock the wing the handles of the doors were very shaky and not feeling comfortable with that.
The ladder to the pool was rusted and finally broke He is replacing it right away and took priority The pool was not labeled near the deep end which could cause a serious serious accident and or otherwise. I didn't feel that it was as clean as it should have been. He did very much accommodate us when the room that we booked was not the room that we got however he said it was an upgrade and gave us complimentary breakfast. I feel that they are understaffed but don't know how many customers they get on a regular I feel that it could have been cleaned a little more the bedrooms the bathrooms the tub area had brownish markings I didn't know if it was dirty or just overtime use. It was good / okay for the one night we had to be there. I made him aware of some changes that would be better for him to make immediately and not wait on them otherwise it was okay for a night. Again we was supposed to have the villa but at the last minute we're giving three separate rooms with the children being in the middle room and us being on the outskirts. It was nice again for the night and if you have to sleep somewhere and travel around it would be fine too

Leisure Family

4/10

Poor

28 Feb 2025

Verified traveler

The staff were helpful, complimentary breakfast, use of too much salt no alternative. I actually was left without breakfast one morning because of this. I ended up with scrambled egg and bacon most mornings. Cups were too small for a decent cup of tea I had to borrow one from a friend. Bath/shower plastic and stained; furniture had marks all over tops. Would not recommend it. Balcony door needed fixing so that it could slide open and be able to lock. My premier inn room at LHR was 5 star in comparison.

Self

2/10

Poor

27 Feb 2025

Michael

Nasty terrible and they refuse to refund my because I didn’t want to stay there

4/10

Poor

24 Feb 2025

claudia

My stay at the Match Resort was two weeks ago. Upon arriving the outside of the property is nice and the inside is nice minus some updates that this hotel could use, it is situated in a good area. The staff was welcoming, shout out to Maria and the chef they were nice people, but I have to say my baby got sick the very next day and my husband and I woke up feeling stuffy, I tried to get someone to check the ac filter, there was no one, My husband had to end up opening the ac and taking out the filter which was disgustingly filthy!!!! We had to wash it! Its a filter that can be washed! Honestly I would not stay here again! my baby was sick for the whole rest of the trip! And when I arrived I had to get some one to remove the rug from my room because it had the whole room smelling horrible, they came and noticed that the rug was so nasty underneath!! Oh man, they need to do better here, we did enjoy the free breakfast, but whoever is overseeing this hotel has to do better with keeping the rooms clean!

Leisure Family

8/10

Excellent

03 Feb 2025

Diana

The Match Hotel more than exceeded our exceptions. It's an older property that shows a few wrinkles, but more than makes up for this in the friendliness of its staff. They aren't intrusive, but so personable. The property is quiet. The inner courtyard is so under-utilized but yet so peaceful and elegant. I wish Match has every success so their efforts are appreciated by more customers. Despite not having the customers to justify a dinner service, we asked and they cooked a special meal for only the two of us....now that's SERVICE!

Leisure Partner

6/10

Pleasant

26 Jan 2025

Nadine

It was a pleasure to stay at the Match villa it close to many tourist attractions. But the rooms need batter up keeping, there was mold, broken furnitures, a foul odor the kitchen wasn't even cookable never mind the utensils.
The staff seemed very intimidated of the owner. Over all we had a great time. I recommend a reevaluation to the villas for better upkeep.

Leisure Family

10/10

Exceptional

16 Jan 2025

Sam

The owner and staff are kind, responsive to needs and create a family atmosphere at this quaint homelike hotel. Big shout out to Alloy for exceptional service.

I'll definitely stay again!!

Leisure Self

10/10

Exceptional

08 Jan 2025

Briana

I enjoyed my stay at this hotel and it’s amenities, I would return again.

Leisure Self

10/10

Exceptional

07 Jan 2025

Glen

Nice

8/10

Excellent

04 Jan 2025

Paul

room are clean stuff are friendly I would recommend this property, to friends and family

Leisure Self

10/10

Exceptional

03 Jan 2025

Cameika

Would stay again

8/10

Excellent

03 Jan 2025

Cameika

Staff helpful and friendly

Business_and_leisure Family_with_children

8/10

Excellent

16 Dec 2024

Damian

Checking in was very pleasant

Leisure Partner

8/10

Excellent

02 Dec 2024

Kevin

Friendly staff and comfortable.

Business Self

10/10

Exceptional

14 Oct 2024

Monique

Amazing definitely recommend

Business_and_leisure Partner

8/10

Excellent

02 Oct 2024

Ricardo

Staff very nice and helpful. Quiet place good for a quick local stay. Breakfast was delicious.

Leisure Family

10/10

Exceptional

01 Sep 2024

Verified traveler

A hidden gem! The staff were friendly and helpful. Accommodation was spacious with great amenities including Tele with cable, AC, kitchenette with kettle, cooker and toaster.
It was a quiet and relaxed stay.

Friends_and_family Family

10/10

Exceptional

31 Aug 2024

Jody

Very calm atmosphere, staff is friendly and very efficient. I will definitely visit again.

Business_and_leisure Self

10/10

Exceptional

11 Aug 2024

Leroy

Quiet getaway

Amazing quiet resort. If you need a quiet getaway with a true feel, this is perfect.

Friends_and_family Family

8/10

Excellent

07 Aug 2024

Tekisha

N/a

10/10

Exceptional

05 Aug 2024

OSHANE

This is my 4th time visiting this property and I am never disappointed. My wife and I favorite vacation stay in Portland . It’s so quiet and peaceful….

Leisure Partner

8/10

Excellent

01 Aug 2024

Ken

The breakfast service needs some improvement.

Leisure Friends

6/10

Pleasant

28 Jul 2024

Philip

The hotel grounds are good; however, the rooms need some basic upgrades/maintenance. The bedroom doors were hanging off hinges and couldn’t close/lock, the kitchen and bathroom faucets are not working or about to fall off. Not worth staying for a long vacation until they address the basics.

Leisure Family

10/10

Exceptional

24 Jul 2024

Surlennox

Excellent breakfast.

Leisure Family_with_children

4/10

Poor

09 Jul 2024

Dadrie

Staff were very helpful and friendly. Rooms smelled like mold.

Leisure Family

8/10

Excellent

16 Jun 2024

Owenna

The staff was really attentive and welcoming.

Leisure Partner

4/10

Poor

30 May 2024

Nkechi

I've stayed at this property many times, primarily because my Expedia points make the stay nearly free. The staff is always nice, but the owner consistently falls back on his word, causing issues. The bathrooms are terrible with leaking toilets that don't flush well, and very small showers with horrible drainage, leading to flooded floors.

On this visit, I booked a two-bedroom villa through Expedia for $75, which was a surprisingly good price. Upon arrival, the owner tried to charge me over $200, explaining that the listed price was incorrect. I booked through Expedia for $75, and although he claimed that price wouldn't cover costs, he eventually honored it and upgraded us to a three-bedroom villa since the two-bedroom was under construction. He also gave us a late check-out.

If you're looking for a last-minute place with running water and a bed, this could work. They offer a free breakfast, though we weren't offered it and had to buy our own tissue.

Leisure Family_with_children

10/10

Exceptional

12 Apr 2024

Virginia

Match Resort was amazing! The staff were outstanding, friendly and helpful, always there to assist with whatever we needed. Breakfast was delicious! Property was peaceful and better then we expected! Will definitely stay again! Do not pass this one up it is everything you’ll need in Portland.

Leisure Friends

8/10

Excellent

07 Apr 2024

Murphy

Ease of check in and courtesy of staff. Facilities are nice and comfy

10/10

Exceptional

01 Apr 2024

Rayon

I like the property but it needsto be updated. I stay in H4 the ac was not working at first its an very old unit the sliding door to balcony does not work easy. Didn't like the fact that i check in at 230 am on the 31st and i want to stay untill the 1st i had to pay extra so we checked out at 2pm on the 31st..

Business_and_leisure Partner

10/10

Exceptional

19 Mar 2024

OSHANE

I think it’s my 3rd time visiting and it’s my absolute favorite place in Portland. It’s so quiet and peaceful and the breakfast is very tasty . I will definitely visit again in my next trip .

Leisure Partner

8/10

Excellent

28 Jan 2024

Michael

Based on the location of the property is would be ideal if the property provide some regular shuttle services to the beach and shopping areas. 2 hour intervals leave the property and designated pick-up points.

Business_and_leisure Self

10/10

Exceptional

13 Jan 2024

OSHANE

This is the second time my husband and I visited this property….. and again I loveeeee it here…. It’s sooo peaceful and quiet and the staffs are very friendly…. Did I mentioned that the breakfast is excellent…. I will definitely be visiting again .

My only problem was the road is verrrrryyyyyy bad . My first time there the road was worst tho , I hope they will fix the road soon .

Leisure Partner

10/10

Exceptional

07 Jan 2024

Jennifer

Staff was pleasant, and helpful. Breakfast was served on time and was always good. The boss always interacted with the guests, they made sure that everything was taken care of.

Leisure Partner

8/10

Excellent

25 Nov 2023

George

Restaurant should be open for more than just breakfast.

Leisure Friends

10/10

Exceptional

21 Oct 2023

Michael

It was a clean

10/10

Exceptional

04 Oct 2023

Peter

Mrs. Maria is a wonderful host, she made us feel like home and we are still talking about the amazing breakfast.

Something that is out of Mrs. Marias control is the road leading to the property, I have no words to describe it but this is a shame.

Thank you Mrs. Maria, Peter & Marci.

Leisure Partner

8/10

Excellent

30 Sep 2023

George

I liked the breakfast that was provided. Service was very courteous.

Leisure Friends

10/10

Exceptional

09 Sep 2023

brigitte

Great value here

Leisure Partner

8/10

Excellent

02 Sep 2023

Barry

excellent for the price.

Leisure Partner

8/10

Excellent

15 Aug 2023

Damion

I booked this hotel last min & i wasn't disappointed, for the price it was comfortable & safe. Staff was very welcoming & helpful, we even got a bigger room. The best part was breakfast we really enjoyed it.

Leisure Family

8/10

Excellent

11 Aug 2023

Orrette

It's very quiet and peaceful but at the same time it has what you want to be comfortable

6/10

Pleasant

29 Jul 2023

Damion

They were late for everything

Leisure Self

10/10

Exceptional

15 Jul 2023

Aleeshia

Great staff

Leisure Family

2/10

Poor

05 Jul 2023

N G

First the road not good coming to this property, Tv not working cant watching from i book in and Internet problems .but you have lovely staff and the owner have the hotel he don't wanted to listen you to slove the problems is just money for him. Not good for your money

Leisure Family

8/10

Excellent

21 Jun 2023

Nkechi

8/10

Excellent

08 Jun 2023

Wayne

Staff was friendly and helpful. Dinning options was limited but for price and room facilities it worth it

Leisure Partner

10/10

Exceptional

16 Apr 2023

brigitte

This is quiet location cloae to town very nice

Leisure Partner

2/10

Poor

16 Apr 2023

Anthony

I'll never stay here again, nor will I recommend this hotel to anyone. The property/rooms look awful. The washcloths and towels need to change. I've seen motels in better condition. Their so-call security lied about the hotel not having a microwave. Instead of trying to help us, he went back to his phone as usual. Only to be told by the chef that morning that they have a microwave, which is accessible to everyone staying at the hotel. And to top the list, they do not have a water tank to supply the hotel. They woke us up one morning to say that there is no water and though they ordered it, the water won't arrive in the next 30-45mns. Worst birthday/vacation ever !!

6/10

Pleasant

16 Apr 2023

Sharon

Overall a nice property, if they had the proper management and the owner not doing EVERYTHING it would be better. Time to pay, the owner has to come in, guest must wait, anything broken, owner has to come, he never did for the clogged bath tub. No towel service, staff don’t show up, NO ONE at the front desk. Chef only one on property, can’t answer questions, it’s not his capacity anyway, he did the best he could. Dining area needs care, ants in the sugar, please use a sugar shaker not a bowl. No coffee, no staff to turn on water and machine in the early morning. I think it comes down to owner not wanting to pay and is cheap. Guest service comes first. While you’re not able to measure up to large properties, please improve the SERVICE, your staff is complaining to the guest, because you don’t pay them, they have no interest in showing up to perform. Please incentivize them and encourage them, they want to work. You nickle and dime them and they become disenfranchised. Why is front office cleaning rooms, working in laundry, helping in the dining room. You need a phone so guest can call from the room. I feel bad as a guest, this taints the experience. Not sure I would recommend.

Leisure Friends

10/10

Exceptional

13 Apr 2023

Dana

We Had an amazing time, the staff was A1, very polite, friendly and helpful. The food was great we enjoyed our breakfast everyday, had Dinner on a Sunday evening and it was definitely what I expected ❤️. Thanks For being such a welcoming staff, Y’all made it feel just like home. Big Up The Chef and the Waitress ❤️

Leisure Partner

8/10

Excellent

23 Mar 2023

Paul

friendly staff breakfast was good rooms were clean

Leisure Self

8/10

Excellent

15 Mar 2023

Christina

Match Resort was the perfect affordable option for a quick overnight stay in Portland. The staff was very kind and the room was clean. I loved that each room has it's own private veranda. Breakfast was delicious. The only negative was that at 6am on a Sunday morning, someone was cleaning pots and pans in the kitchen directly below my window for over an hour, it was quite loud and kept me awake. \"Clank-Clank\" So just be sure to request a room away form the kitchen/dining area. :) Overall it's a wonderful place!

Leisure Friends

8/10

Excellent

13 Mar 2023

Melvyn

Good place, comfortable easy access and good rooms

Business

10/10

Exceptional

05 Mar 2023

Tresan

Match is nice affordable accommodation with modern room setup. The property has a pool and an on site restaurant and a small store with the little essentials in case you forgot them or just need snacks. The food is great as well and the staff there from the owner , front desk and housekeepers are warm and welcoming. Match definitely gives a great home away from home feeling.

Leisure Partner

4/10

Poor

26 Feb 2023

Michael

Service was pleasant. Received a room upgrade for a slight cost which was nice.

Air conditioner was effective and the location of the hotel being a short drive to Boston Beach was fine. Breakfast was tasty.

The bar was closed, the pool seemed dirty, and there was no water or coffee in the room. The hotel was under renovations and the facelift will help. Sadly the road to the hotel was under repair so the drive in was a hazard.

Once these changes occur the hotel will be a better place to stay. At this time I can't recommend it.

Leisure Family

4/10

Poor

24 Feb 2023

Ken

Not worth the price, bad internet not flexible with policies,

Leisure Partner

10/10

Exceptional

08 Jan 2023

Judene

This was a refreshing experience! The staff were expecting me upon arrival and were so welcoming. And breakfast was delicious!! Very authentic Jamaican food. This property is right next to the Trident castle & Only 5 mins drive from Frenchman’s Cove (literally)!! Great experience 🔥🔥

Leisure Partner

8/10

Excellent

05 Jan 2023

Adenike

Staff was very pleasant and accommodating. The beds were plush. Most of the rooms have a balcony which is great for relaxing. Breakfast was included and was good. Wish the bar was open in the evenings as there isn't much to do entertainment wise unless you venture out unto town. I would definitely stay here again.

Leisure Partner

10/10

Exceptional

04 Jan 2023

Rayon

I really enjoyed my stay, definitely going back and the breakfast was amazing. Rooms are clean and smells fresh.

Leisure Partner

8/10

Excellent

31 Dec 2022

Thajjay

The room was clean housekeeping always made sure of that the only thing i ddint like was the water pressure was low other than that it was good the breakfast was great i enjoyed my stay

Leisure Partner

10/10

Exceptional

20 Dec 2022

BERYL

Our stay at Match Resort Port Antonio was excellent.. they

Friends_and_family Family

10/10

Exceptional

25 Nov 2022

OSHANE

My stay at this hotel was very peaceful. The road was very terrible but I enjoyed my stay and the breakfast was delicious.