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Vivien's Hotel

Cebu · Philippines

Mv Patalinghug Ave BasakView location

9.0/10Excellent273 Reviews
Cleanliness9.2/109.2
Service9.6/109.6
Comfort8.4/108.4
Condition8.8/108.8
Neighborhood8.0/108.0
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Vivien's Hotel

With a stay at Vivien's Hotel in Lapu-Lapu (Basak), you'll be a 1-minute drive from The Outlets at Pueblo Verde and 6 minutes from Gaisano Grand Mall Mactan. This hotel is 2. 8 mi (4. 5 km) from Mactan Marina Mall and 4. 6 mi (7.

4 km) from Magellan Shrine. Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Make yourself at home in one of the 45 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

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With a stay at Vivien's Hotel in Lapu-Lapu (Basak), you'll be steps from City Times Square and 3 minutes by foot from Mactan Export Processing Zone. This hotel is 0.1 mi (0.2 km) from Mactan Town Center and 0.4 mi (0.6 km) from The Outlets at Pueblo Verde.

Make yourself at home in one of the 45 individually decorated guestrooms, featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Gym
Entertainment
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Cash deposit required LGBTQIA+ friendly Professional property host/manager Guests must provide health documentation Guests must provide a negative COVID-19 test result Guests must provide proof of COVID-19 vaccination Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours Minimum age for negative COVID-19 test result requirement: 1 Minimum age for proof of COVID-19 vaccination requirement: 18 COVID-19 vaccine must have been received a minimum number of days before check-in: 14 Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: PHP 500.0 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • No pets and no service animals are allowed at this property.
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
    • The negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in. Information provided by the property may be translated using automated translation tools. This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately PHP 200 to 300 for adults, and PHP 200 to 300 for children
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Filipino

    English

Nearby attractions

City Times Square 0.1 km / 0.1 mi
Mactan Export Processing Zone 0.2 km / 0.1 mi
Mactan Town Center 0.2 km / 0.1 mi
The Outlets at Pueblo Verde 0.6 km / 0.4 mi
Mactan Doctors' Hospital 0.9 km / 0.6 mi
Gaisano Grand Mall Mactan 1.6 km / 1 mi
Lapu-Lapu City Hall 2.5 km / 1.6 mi
Our Lady of the Rule Church 2.5 km / 1.6 mi
Gaisano Island Mall Mactan 2.8 km / 1.7 mi
Mactan Marina Mall 4.4 km / 2.8 mi
Jpark Island Waterpark 4.8 km / 3 mi
Cebu-Cordova Link Expressway 4.8 km / 3 mi
Cebu Yacht Club 5 km / 3.1 mi
Mandaue City Hall 5.3 km / 3.3 mi
J Centre Mall 6.2 km / 3.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Wi-fi
  • Car hireExtra charge
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry service
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Smoke detector
Show 14 more facilities & services
  • Hotel safeExtra charge
  • Shop
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Business centre
  • Game roomExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Vivien's Hotel

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR KING BEDTWIN • SUPERIOR KING BEDTWN.KG-SU

    Photos are not available for this room type.

    Vivien's Hotel

    TWIN SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR QUEEN BEDDouble or Twin • SUPERIOR QUEEN BEDDBT.QN-SU

    Photos are not available for this room type.

    Vivien's Hotel

    Double or Twin SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Vivien's Hotel

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Vivien's Hotel

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Vivien's Hotel

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Vivien's Hotel

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    Vivien's Hotel

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Vivien's Hotel

9.0
Excellent
273 Reviews
Cleanliness
9.2 /10
Service
9.6 /10
Comfort
8.4 /10
Condition
8.8 /10
Neighborhood
8.0 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
21 Jul 2026
Mylene
Housekeeping staff maintained our room during our stay.
Partner
10/10
Exceptional
03 Jul 2026
Russell
Great property, clean room, extremely comfortable bed, good breakfast and a shuttle to the airport. What else could you ask for.
Self
10/10
Exceptional
02 Jul 2026
Marcus
Gave me the best experience i had. The staff was very polite in all and every aspect available.
8/10
Excellent
21 Jun 2026
Lloyd
The room was clean and the staff was helpful.
Partner
10/10
Exceptional
31 May 2026
Analyn
A cozy place to stay.
Family
10/10
Exceptional
28 May 2026
William
Second time staying. It's a great hotel for the money in my opinion. It's clean. Modern. Good bed. Nice bathroom. Actually hot hot water and strong water pressure. Good AC. It can be kinda noisy at night but nothing to major. Nice smart tv that has limited options for things to watch unless you want to use your subscription. Body wash, shampoo and hand soap provided. Slippers(flipflops) provided. 2 x 350 ml waters provided. Additional drinks and snacks are available in the room for a small fee. Very short walking distance to a bunch restaurants and shops. They have a free shuttle service to and from the airport. I'll 100% stay there again as needed.
Partner
8/10
Excellent
27 May 2026
Colin
Good location
Airport shuttle very good
Self
10/10
Exceptional
21 May 2026
Luisito
Easy airport shuttle. Modern and clean hotel. Lots of restaurant options walking distance. Free breakfast. Perfect for overnight or if you’re looking to save money.
Partner
10/10
Exceptional
15 May 2026
Troy
Awesome stay no doubt . The staff is wonderful and there is places in walking distance for food and shopping. Shuttle from the Airport and back is a plus . The Breakfest is very tasty. I highly recommend this hotel 😊
Partner
10/10
Exceptional
12 May 2026
Amber
Accommodating and helpful staff! Will
Stay Again!
10/10
Exceptional
10 May 2026
Milvie
We loved how clean and modern the rooms were. The staff were very helpful and easy to work with. The shuttle service was a big plus.
Family
10/10
Exceptional
10 May 2026
Donn
In my opinion, the Hotel and all it's staff, amenities and area was quite exceptional. I will stay there again in future trips
Partner
8/10
Excellent
07 May 2026
Colin
Room good
Staff very good
Self
8/10
Excellent
06 May 2026
Colin
Good rooms
Staff very good
Breakfast ok
Clean
Self
10/10
Exceptional
06 May 2026
Jorge
My stay was great, staff was excellent, from the shuttle driver from and to the airport, front desk staff, and the staff taking my baggage to room, their service was excellent.
Definitely recommend this hotel and wil Definitely come here again.
Self
10/10
Exceptional
06 May 2026
ignacio
The breakfast is good!
Family
6/10
Pleasant
05 May 2026
Kenneth
Air conditioning did not work well and the room stayed at an uncomfortable temperature. The shower was unique and took a minute to figure out how to use it. the showerhead clip broke off from the wall. The TV works you just have to login to your streaming service and local stations are not provided. Staff was friendly and helpful with bags and directions. Breakfast was OK. Someone was there to make espresso later on in the day and not for breakfast. I found all the food offered was served at room temperature and not hot. Coffee was not full and creamer may or may not have been on the table. Hotel is fine for a long layover or to fly out the next day I would not recommend a long-term stay.
Self
10/10
Exceptional
05 May 2026
Troy
Excellent service from arrival to checkout. The breakfast is wonderful and yummy. Nice shuttle to and from the airport. Very clean room and comfortable bed 💪
Partner
10/10
Exceptional
04 May 2026
Henrique
Great
10/10
Exceptional
27 Apr 2026
Joseph
The food was above the area. Eggs without a funny taste. The chef must understand sanitation propely. Would recommend.
Partner
10/10
Exceptional
27 Apr 2026
Freddy
All around good
Self
10/10
Exceptional
26 Apr 2026
Yanchen
good
10/10
Exceptional
26 Apr 2026
Jennifer
The staff were very helpful
Friends_and_family Family
8/10
Excellent
25 Apr 2026
Agrifina
Wonderful!
Self
10/10
Exceptional
24 Apr 2026
ignacio
AC is cool.
Partner
10/10
Exceptional
23 Apr 2026
Wayne
Breakfast was excellent, Aircon in the room was perfect, staff are friendly and helpful.

I've stayed here 3 x in the past 12 months and cannot complain about the amenities and value for money.
Self
10/10
Exceptional
18 Apr 2026
Emerson
Great Customer service. Great breakfast. No elevator. Otherwise very good experience
Self
6/10
Pleasant
14 Apr 2026
Jessica
Clean room for a quick stay. They have a free 24 hour shuttle that was able to take us to the airport at 1 am
4/10
Poor
05 Apr 2026
Suha
First of all, the worst thing about this hotel is that towels and bed sheets are far from clean, they are not white anymore nor do they smell fresh, I was disgusted sleeping in the bed , I felt like someone had slept in it, the other issue was the rooster, my goodness, roosters start at 3:30 am and do not stop at all, you can not possibly have a good night sleep even with a sleeping pill. I will never comeback even even if it is one night before a flight or even for a few hours before a flight
Friends_and_family Friends
8/10
Excellent
05 Apr 2026
Tanya
Great place to stay. Lovely helpful staff
Self
10/10
Exceptional
24 Mar 2026
Jeffrey
Friendly and helpful staff. Bed was comfy and room was very clean. Used their shuttle service, less stress than trying to hail a taxi or wait for a ride share. Only one minor thing…Hotels dot com websites says some rooms have balconies (which I thought I booked and paid for an upgraded room), none do. The “Terrace’s” are glass fronted sitting areas on each floor that have a view of the road. Vivians needs to check the Hotel booking sites occasionally for accuracy. Also, hot water isn’t really hot. On the plus side, lots of food options in the area and a good coffee cafe across the street.
Partner
10/10
Exceptional
12 Mar 2026
BRIGITTE
The hotel is small but excellent staff and the breakfast is very good. The other hest this is their free shuttle to and from the airport.
Dr. B
8/10
Excellent
28 Feb 2026
Joseph
Clean room. Good location. Accommodating staff
10/10
Exceptional
24 Feb 2026
Regula
Very clean place
Staff is super friendly and helpful
8/10
Excellent
24 Feb 2026
Erin
Wonderful staff, location is not great but their team is extremely accommodating and respectful of your privacy. I stayed for 3 weeks, no hot water, pressure is not very good, but I enjoyed kind of glamping and meeting the amazing cleaning crew and rest of their staff. I will definitely be stopping back in when I come back to this side of the globe.
Self
10/10
Exceptional
17 Feb 2026
Edna
Yes
8/10
Excellent
04 Feb 2026
Elvira
Good service
Leisure
10/10
Exceptional
20 Jan 2026
Nicki
The staff were incredibly polite and friendly. The hotel was very clean and the rooms were good with really comfy beds. The downside was the water was not very hot in my shower however My friend was in a different room said hers was fime. Overall a good place to stay
Leisure Family
4/10
Poor
15 Jan 2026
Evan
Too noisy. People screaming after midnight
Business_and_leisure Self
10/10
Exceptional
07 Jan 2026
William
Clean rooms, Excellent service, staff was amazing, the shuttle to the airport was prompt with a Excellent driver. All at a very affordable price. I will definitely stay here again.
Friends_and_family Family
10/10
Exceptional
05 Dec 2025
John
Great stay, amazing staff and a great landing spot after a long flight since Vivien’s Hotel is close to the Cebu airport. A+
10/10
Exceptional
01 Dec 2025
Josey
We liked it .
Leisure Family
10/10
Exceptional
01 Dec 2025
David
Very kind staff, clean well kept rooms
Leisure Self
10/10
Exceptional
12 Nov 2025
Mary Anne
Welcoming staff, friendly, accomodating and respectful. Thank you for your excellent service. Location is walkable to the stores and close to the airport. I like the brewed coffee and food choices. Great experience!
Leisure Self
10/10
Exceptional
11 Nov 2025
Peter
The room was nice and clean. The staff was friendly and efficient.
Leisure Self
10/10
Exceptional
11 Nov 2025
Peter
The staff were great. Nice room and affordable.
6/10
Pleasant
08 Nov 2025
johaira
it was no outstanding but fair the room and the staff
Friends_and_family Family
10/10
Exceptional
06 Nov 2025
Mary Anne
I love the food and brewed coffee. The staffs are very friendly and accomodating. Excellent customer service! Also, I like it that the stores are just walking distance from this hotel. It's very convenient.
Leisure Self
10/10
Exceptional
21 Oct 2025
Dante
⭐️⭐️⭐️⭐️⭐️
My father and brother stayed in Room 204 for 5 days and had a great experience. The breakfast was delicious with good variety, and all the staff were very friendly and helpful. The room was cleaned every day, and the service was excellent. Highly recommended!
Leisure Family
10/10
Exceptional
11 Oct 2025
Jonathan
Yes all good.
Friends_and_family Family
8/10
Excellent
23 Aug 2025
Norman
Near restaurants and malls.
Leisure Family
10/10
Exceptional
19 Aug 2025
Gregory
i been in many hotels in PH. lower price points are usually a big miss (aka bad hotels). this was surprisingly good. Felt like a much higher price point hotel. Room was clean, modern, good AC, no moldy smell, free water. I was very happy. no elevator, but staff helps with luggage in the stairs, so no issues. close to the airport, i will come back if i need to be close to the airport in the future!
Leisure Family
8/10
Excellent
20 Jul 2025
Tita
I have a night stay at this hotel and they gave me a good accommodation.. the staff are very gracious and polite .
It it very close to restaurants and shopping places .
Friends_and_family Family
10/10
Exceptional
15 Jul 2025
Liberty
I love how clean and how near the hotel to everything . It’s a little noisy at time because it’s in the main st but nothing you cannot deal with. The room is very clean and hotel itself is very clean. The service is excellent.i would recommend it to anyone I know.
Friends
10/10
Exceptional
15 Jul 2025
peggy
Never had it any better
Leisure Partner
8/10
Excellent
11 May 2025
Randal
Great value for the price. Air-conditioning worked great! Nice and cold. Wished there was an elevator. Caring luggage upstairs is always fun.
Partner
10/10
Exceptional
24 Apr 2025
Stacey
Perfect hotel to get to Cebu Airport. Staff is incredible, making sure all needs are met and set up shuttle to the airport. Able to walk to many restaurants. Doorman also made sure that panhandlers did not continue to approach me while I was sitting outside reading a book and enjoying the atmosphere of the street. Room was just what I needed, clean, and a very quiet place even on a busy street. Thanks for providing a wonderful stay!
Leisure Self
10/10
Exceptional
12 Apr 2025
Scott
Wonderful staff, great breakfast
10/10
Exceptional
21 Mar 2025
Michael Angelo Jr.
Nice place to stay,
Leisure Family
10/10
Exceptional
16 Mar 2025
Franklin Delano Waller
Nice place to stay
Leisure
10/10
Exceptional
12 Mar 2025
Valter
Great people. Loved the transport to and from the Airport.
10/10
Exceptional
17 Feb 2025
Alan
Clean
Leisure Self
6/10
Pleasant
05 Feb 2025
Rhyan Erich Von
near a market parking is cramp. but place is clean
10/10
Exceptional
26 Jan 2025
Sammy
Good stuff helpful clean place. That’s all I need.
Leisure
10/10
Exceptional
15 Jan 2025
CATHERENE
Free shuttle pickup was a plus.
10/10
Exceptional
30 Dec 2024
Phillip
Wonderful staff
Leisure Self
10/10
Exceptional
27 Dec 2024
CHRISTIAN WILSEN
CHEAP AND CONVENIENT
Leisure Self
10/10
Exceptional
24 Dec 2024
Joniphil
Clean room, friendly staff, conveniently located around shops and restaurants.
Leisure Self
10/10
Exceptional
22 Dec 2024
Charles
Great place. Right in the heart of Mactan Island.
Business_and_leisure Partner
8/10
Excellent
08 Dec 2024
J
Staff is helpful, used the shuttle to airport. Location is a busy area, close to mall & Jollibee.
Leisure Partner
8/10
Excellent
27 Nov 2024
J
A 2pm check in, they will not allow early check in. Shuttle service to & from airport. Helpful staff.
Leisure Partner
2/10
Poor
21 Nov 2024
Robert
Overpriced for what get. Small , small room for what charging. Shower small , you will hit the walls with arm when trying shower. Parking is rough geting in and out and turning around to get out. Not worth what charging, much better places for price. Experienced there.
10/10
Exceptional
27 Oct 2024
Gregory
When I stay in Lapu-Lapu Viviens is my go to accomodation...
Leisure Family_with_children
6/10
Pleasant
26 Oct 2024
Sophea
Room is small and smelly. If you’re close to 6ft, you may find it super tight in the restroom. They will check your room before they can let you check out. Property is located in an impoverished and crowded area. Service is decent. Limited view, of the electrical area.
Leisure Family
10/10
Exceptional
27 Sep 2024
Gregory
Always my first choice when Mactan for a layover...
Leisure Self
10/10
Exceptional
14 Sep 2024
Ellen
Cute hotel and accommodating staff
Leisure Partner
10/10
Exceptional
14 Sep 2024
Ellen
Cute hotel. Very accommodating staff.
Leisure Partner
10/10
Exceptional
09 Sep 2024
RENE
The hotel offers a free airport shuttle to and from. The shuttle leaves on the hour.
The hotel staff is extremely friendly and helpful.
Next door is a lechon pork, bbq chicken restaurant. Convenient and delicious.

YouTube: renaygarseeya
Leisure Self
10/10
Exceptional
21 Jul 2024
Bill
Close to the airport. So, convenient. Staff very helpful.
10/10
Exceptional
25 May 2024
Andrew
Great spot
Leisure Partner
8/10
Excellent
22 May 2024
Annie
Friendly staff
8/10
Excellent
16 May 2024
Monisa
Nice comfy hotel.
Leisure Self
10/10
Exceptional
17 Apr 2024
David
Great place to stay
Leisure Partner
10/10
Exceptional
12 Apr 2024
michal

Happily again

Great for the night before/after a flight. The shuttle service is a huge plus!
Self
6/10
Pleasant
06 Apr 2024
Orla
The hotel was easy to get to from the airport. The area surrounding the hotel was very noisy and we could hear everything happening outside during the night (including cockerels going non-stop, which was funny at first). The floors were quite dirty (we noticed after walking around barefoot) but the rest of the room was clean including the bathroom. The room came with complimentary water which was great, and the AC worked without issue. The hotel staff were very friendly and arranged airport transfer for us the following day.
Leisure Friends
8/10
Excellent
21 Mar 2024
Ken
The staff were great. Small room but expected. The only thing for me would be a way to put drawers in the room so I can unpack for my stay.
Partner
8/10
Excellent
01 Mar 2024
Erlinda
Nice and clean comfy bed and make the beds everyday which is best staff are knowledgeable and courteous, shuttle van pick up and drop off to airport which is the best. Thank you from all of us has booked 4 rooms for a 5 nights stay
Leisure Family_with_children
8/10
Excellent
20 Feb 2024
Evelyn
- I booked this hotel for its free irport shuttle but no one picked me up at the airport. The staff at reception told me when asked that it was overlooked.
- I was in room 201 and I woke up past midnight from motorcycles noise.
- No elevator so I was forced to ask help from staff with my luggage - and tip
- Room was a good size but no space to open 2 luggages
- Room was clean
- Left early the next day and staff packed me breakfast
Leisure Self
10/10
Exceptional
19 Feb 2024
Jeff
Great value. Very nice staff. Room is decent. Free airport shuttle. Free breakfast. Located across from restaurants and shopping. I felt safe walking around at night. I recommend it if you're on a budget.
Business Self
2/10
Poor
14 Feb 2024
Thomas
Could not sleep because of the noise from the main road and the light pollution
Leisure Family
10/10
Exceptional
10 Feb 2024
ROGERS G.
I did not receive an upgread because have never asked for any. As a retired hospitality executive, I am perfectly happy with the commodations I paid for. The staff was great, Rachel and Angel were especially helpful. The driver who picked us up the airport is always a pleasure. The housekeeper, restaurant, and doorman. Please give them our takes for making our stay warm and pleasant.
8/10
Excellent
31 Jan 2024
Gesila
Staff are very helpful. The shuttle service to the airport is a big plus.
Leisure
10/10
Exceptional
29 Jan 2024
Darwin
The Cleanliness and the location.
Business Self
8/10
Excellent
25 Jan 2024
Edwin
Clean and airport shuttle is convenient
Business Self
10/10
Exceptional
08 Jan 2024
Rommel
Safe, clean, quite and also, the staff were friendly.
Leisure Family_with_children
10/10
Exceptional
12 Dec 2023
Elena
Near to airport and free shuttle drop off and drop in safe and convenience to every one
Leisure Partner
10/10
Exceptional
06 Dec 2023
Cavaughn
The location of this property is one of the selling points.
Business_and_leisure
10/10
Exceptional
28 Nov 2023
ROGERS G.
Great stay
Leisure Family
8/10
Excellent
02 Jun 2023
Mary
Very clean and the staff was excellent. Ride to and from the airport was timely. Noise was occasionally a problem for me.
Leisure Self
10/10
Exceptional
21 Feb 2023
Daniel
I love this place very nice
Leisure Self

Location & surroundings

Vivien's Hotel
Mv Patalinghug Ave Basak, Lapu-lapu, Philippines

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Vivien's Hotel

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