Hoshinoya Fuji

10/10

Exceptional

30 Jul 2026

Haolin

Love it. Great view. Enjoyable dinner

10/10

Exceptional

30 Jul 2026

Crystal

A beautiful place to relax!

4/10

Poor

28 Jul 2026

Franca

I would discourage anyone to stay at this hotel, it is massively overpriced for what it offers besides gorgeous views of Mt Fuji. You are dependent on very polite yet hard to understand staff for every move you make because they need to drive you to and from your room, you will be in an area far from any stores or restaurants and you will have to wait at least 20min for a taxi that will cost about $30 to $60 one way to get into a more populated area anytime you want a meal because the hotel is not an inviting place to stay. The room is beautiful yet the general facilities look run down. This is a great place to stay if you pay max $250 per night but they charge 3 to 4 times that price per night. We have a hard time understanding the positive reviews of this place. Again, the views are wonderful and the room is beautiful but to get in and out is a nightmare, and the price far out of proportion.

10/10

Exceptional

25 Jul 2026

Jamie

Very relaxing, best view of mountains Fuji, if cloudy 6am is best time to see, which you can from you room with floor to ceiling window facing directly to mountain.

10/10

Exceptional

20 Jul 2026

Roselyn

Gorgeous views of Fuji. Helpful staff. Some of the activities had only limited slots

Friends_and_family Friends

10/10

Exceptional

16 Jul 2026

Eli

Beautiful resort with the most delicious food and experiences. 10/10

Partner

10/10

Exceptional

10 Jul 2026

MARYANN

The room was amazing and Mt. Fuji was extremely visible from the room. The staff were so friendly and went above and beyond!
We only wish the activities, cafe were closer to the room or if they would shuttle you to the cafe. To many steps to deal with.

Family

10/10

Exceptional

17 Jun 2026

Frank T

The staff was exceptionally friendly and helpful from the moment we arrived. The view of Mt Fuji was magnificent. Although the dining room was closed for renovation, the breakfasts and dinners were delicious, and delivered to our room. We could enjoy our meals looking at Mt Fuji from our deck or from the room itself. We would highly recommend this hotel to anyone!

Partner

10/10

Exceptional

14 Jun 2026

Hoon Hoon

Waking up everyday to a spectacular view of the lake and Mr Fuji, walking up the forest to enjoy camping coffee and ending each day with meditative fire gazing in this amazing hotel…

Family

10/10

Exceptional

22 May 2026

Chiayi

I really enjoyed my stay with Hoshino Resorts. The facilities were well maintained, and the staff were incredibly kind and attentive. Whenever I needed assistance, they responded quickly and were very helpful, which made the whole stay feel relaxing and comfortable.

10/10

Exceptional

20 May 2026

HSIAO LING

入住4天3夜是非常值得、非常棒的體驗
房間的景色100分，很幸運的入住4天得到滿滿的富士山
參加飯店自費的活動，非常滿意
唯獨因爲石油短缺，無提供房間陽台篝火有些失望（但也能夠體諒）
餐廳也剛好這段期間在整修，但是影響不大
服務人員非常親切、有禮貌
提出的需求也得到立即處理，非常感謝！
期待下次再訪

Friends_and_family Family

8/10

Excellent

20 May 2026

Su Lin

No proper introduction to property and amenities
Staff not too friendly

10/10

Exceptional

18 May 2026

Jean

So peaceful & quiet amongst the trees, very relaxing stay.

Friends

10/10

Exceptional

17 May 2026

Casey

The staff was very professional and friendly, enjoyed their company, food was great!! And of course the view of the mountain was spectacular! Very quiet and peaceful place to stay, would highly recommend this resort.

Partner

10/10

Exceptional

16 May 2026

Julizzette

The place is simply amazing. You are in the middle of a forest in modern cement villas that simply blend in. Picturew don't do justice to this magnificent habitat that coexsists with nature. When I opened the door to our room, the direct, view of Mt. Fuji took my breath away. The staff is up to par with the experience: attentive, helpful, sharp and meticulous. There is no other place like this to be in touch with nature and enjoy the magnificent Mt. Fuji.

Partner

10/10

Exceptional

28 Apr 2026

Yijia Adrian

The best hotel we have stayed. Thoughtful activities and you can’t get a better view of Mount Fuji from your own room 24/7.

Partner

10/10

Exceptional

20 Apr 2026

Aditya

Best room view I have ever lived

2/10

Poor

31 Mar 2026

LEON R TUCKER

The staff was very unhelpful in difficulties we had around our booking, caused by major transportation disruptions beyond our control in Japan, and rude to my wife when she tried over 5 times to contact and remediate the situation.

I would never recommend this as a '5 star, glamp' hotel. Service levels are 1 star.

10/10

Exceptional

28 Mar 2026

Coreen

Staff was friendly, attentive, and thoughtful. They made my experience even greater than I expected! If I could live at this hotel I would.

Self

10/10

Exceptional

28 Feb 2026

Arnab

Spotless clean room, good service and very courteous staff. View from the room was great.

Friends_and_family Family

6/10

Pleasant

28 Jan 2026

Ryan

Room was very nice, spacious, very clean, beautiful view of the Fuji Mountain. The staff are very kind and extremely attentive. The room was well lit and very easy to control the lights from either side of the beds. Loved the heated floors, the heated blanket table located on the patio. Amenities included with the room are tea, coffee, water, a 5 step facial cleansing routine in the form of dispensable bottles rather than single use bottle. As for the food breakfast (in room) was good, nothing amazing but still good. Dinner (at the restaurant), I felt very sick after eating it, not sure it was worth my money. Resulted in many trips to the bathroom afterward. Overall you pay for the view and great hospitality, (dinner) food is probably not worth your money, there are other options close to town in Oishi but all require some kind of vehicle to get to.

10/10

Exceptional

24 Jan 2026

dhuha

The experience of our stay was AMAZING it is the high light of our trip to japan recommend staying there. the resort is modern and luxurious. the staff are kind and welcoming the service and hospitality was exceptional . room (lodge) size is big with view of mount fuji. the facilities areas (cloud area) is lovely and cozy with bonfire and indoor fireplace we enjoyed hanging out there. the resort offered various activities that i recommend booking in advance (pizza making, hiking, canoe, electric bike and other activities) we also booked breakfast box that is in room breakfast recommend booking it in advance. and we had dinner in there restaurant (La carte) which was lovely. we will stay again for our next japan trip.

Leisure Family

10/10

Exceptional

28 Dec 2025

Jascin

friendly staff, clean room, great amenities! what stood out the most was the view of mt fuji from the room / balcony.

Leisure Partner

10/10

Exceptional

26 Dec 2025

Jordan

Can’t say enough good things about Hoshinoya Fuji. The staff were so friendly and attentive, and the property is perfection. One of those rare situations where the promo photos

Partner

10/10

Exceptional

25 Dec 2025

John

All great

Leisure Family

10/10

Exceptional

22 Dec 2025

Jean

Amazing experience to stay at Hoshino Fuji…

10/10

Exceptional

19 Dec 2025

Firdaus

Pros:
Amazing view from the cabin.
Service is excellent throughout from check in to check out. Attention to details is great; they remember our room number and daily reservation.
Cabin size is on the small side but understandable due to the “glamping” experience it tries to emulate.
Speaking of experience, the sweet treats and bonfire night are great. We wished we could have joined more activities.

Cons:
Food options are a bit limited. For breakfast, you only have two options. So if you’re staying for longer than two days, you would have to repeat your choices. À la cart dinner has more options. Having said that, however, the food here is great too.

Leisure Friends

10/10

Exceptional

13 Dec 2025

Jade

The best thing is the spectacular view of Mount Fuji from the room balcony complete with a small fireplace. Staff Service is excellent. Glamping activities provided some complementary some with fees. There is no breakfast included for my stay. But the breakfasts and dinners we had were very good. Can be pricey but safe the hassle of looking for food. To really enjoy the stay I would suggest signing up for some of the activities provided. Property is tucked away on the hill. If you plan to move around. Rent a car. But the property is already a great place to chill away from the crowds.

Leisure Partner

10/10

Exceptional

10 Dec 2025

Wing Yee Yellow

All are perfect

Leisure Partner

2/10

Poor

18 Nov 2025

SHK WADHA HAMAD

Hoshinoya has great views with terrible service and terrible rooms, although the hotel is isolated with no nearby restaurants, their restaurant is terrible. They refuse service. Room cleaning is basically non existent.

Friends_and_family Family

10/10

Exceptional

17 Nov 2025

Kimberley

Spacious room with amazing views and service

Leisure Partner

8/10

Excellent

17 Nov 2025

Cleo

Location and views are spectacular. Cleanliness and fit out of rooms could be improved.

Leisure Partner

8/10

Excellent

28 Oct 2025

Farhad

Yes

10/10

Exceptional

28 Oct 2025

Shirlyn

We drove to Hoshinoya Fuji, as it was dark, the entry towards the check-in area is very easy to missed, suggest to have more road sign leading towards the resort.

Once we checked in, there is a car to pick us up to our room up the mountain. The view of Fuji is stunning, if you are lucky enough to see it. Room and breakfast service are great, and so are the amenities in the resort.

Booking for activities got to be done by 6pm the day before (no exception can be made). Was really interested in the morning kayak, however they need at least a minimum of 2 guests to be able to join which is a pity, as i was travelling with elderly, none of them wanted to do it. Suggest the hotel could instead help to match up the guest joining the activitiy, so more people that do not come in a pair can join as well.

Overall a great once in the lifetime experience. cannot really beat waking up at 5am with Mount Fuji right in front of it. Stunning!

Leisure Family

10/10

Exceptional

23 Oct 2025

Anne

Amazing property built into the hillside. Rooms have phenomenal views of Mt Fuji. The staff is excellent, providing great service. Delicious food, too!

Leisure Partner

8/10

Excellent

21 Oct 2025

Cristin

This place was incredible and the staff were very attentive, it was literally a dream. The only things I would advise are the activities they mention for free are not all happening. The coffee discovery and a few others never occurred. The sweet time is just smores they leave out 24/7. There is actually no bar area. The fragrance session had only one to choose from and it didn’t have a smell. They advertise 3 etc. The food if you order there is extremely expensive for such a limited amount. It seems like they are cutting corners with their offerings, though that’s why I chose the resort. A bit disappointed. What you are paying for is the view and the incredible staff.

Family

10/10

Exceptional

20 Oct 2025

Barbara

Very unique and upscale rooms that are minimalist but adequate. The view was the main attraction and we were not disappointed. A pleasant surprise was the outdoor fireplace that the staff lighted every evening on the comfy balcony. The rooms were quiet and the staff was friendly and helpful. One downside was the strict process they used handled the meal reservations. When we checked in most of the dining times were already reserved and we had to eat later than we desired. When we went into the dining room there were very few tables being used so a bit disappointing- also the breakfast didn’t begin early enough so we were unable to eat our first morning, however we did make it to breakfast the second day and it was delicious! They need more dining times to accommodate all guests since there really aren’t other easily accessible restaurants nearby. The bar area was also a problem since it didn’t open until 7pm, and it was quite dark sitting outside. Finally there are a lot of steps to get from your room to reception, dining and the bar and they need to be better lit. People also need to be in relatively good shape to make the hike up and down. We did have a wonderful stay, but a few tweaks would make it even better!

Friends_and_family Friends

10/10

Exceptional

15 Oct 2025

Nicole

Amazing location and service. Limited options on food but it was all delicious. The room was very comfortable, clean, and had a great view of Mt Fuji. I would highly recommend this place if you want to spend time in nature and luxury.

Friends_and_family Friends

8/10

Excellent

12 Oct 2025

tim

Menu a bit to be desired - maybe be better to stay away

Otherwise very nice and great spot for Mount fuji

Partner

10/10

Exceptional

21 Sep 2025

Muath

Every thing was good

10/10

Exceptional

08 Sep 2025

Anisha

Stunning place and service

This place is absolutely stunning! We felt in complete bliss from the moment we arrived snd sad to have left. It was a great relaxing break after Tokyo. The service was incredible, all staff was lovely. The views from the cabins were absolutely STUNNING! We were blessed enough to have clear views of mount Fuji! The attention to detail from the backpacks to the small feeebies were lovely. The food delicious!! The WAGU STEAK was cooked to perfection and we also did the pizza makonv experience and it was probably the best pizza we have ever had! We will definately be back

Partner

8/10

Excellent

08 Sep 2025

Kim Weng

Staffs are friendly. One comment is that when we came back to hotel after 7pm on one occasion the reception was closed and we were given a telephone number to call for transport to fetch us to our room. However, after many calls there were no response. Similar experience when we went out of hotel early at 7am, but when we came back to hotel at 9am and pressed the door phone for transport to our room. Again there was no response from the hotel and we ended up walking our way back to our room. It was tiring as we walked up steep slopes.

Leisure Family

10/10

Exceptional

03 Sep 2025

Rohitkumar

Great view

Leisure Family

10/10

Exceptional

25 Aug 2025

Susan

Hoshinoya Fuji provides the BEST view of mount fuji, incredible food and service!
I 100% recommend this hotel to anyone, we look forward to going back!

Leisure Partner

10/10

Exceptional

09 Aug 2025

Bianca

Perfect escape from city life

GORGEOUS VIEW of the mountain! Wonderful in-room breakfast basket. Great location.

Partner

10/10

Exceptional

25 Jul 2025

April

Astonishing views, right in front of Fuji and

10/10

Exceptional

09 Jul 2025

Linda

Stunning tranquil property. Room, views, restaurant all perfect!

Leisure Family

10/10

Exceptional

28 Jun 2025

Ryan

Rooms were lovely and the views were incredible. The staff were very friendly, helpful and polite. We enjoyed the dining and activities on site immensely. A word of caution: the resort is a fair distance away from Kawaguchiko and it was difficult for us to find taxis consistently. So if you plan on staying primarily at the resort it’s not a problem but if you’re a “get out and about” type of traveler be prepared.

Leisure Family

10/10

Exceptional

21 Jun 2025

Futoshi

The Hoshino Group always serves delicious meals, so I am always satisfied.
The view here was beautiful and I was very satisfied.

Leisure Family

10/10

Exceptional

12 Jun 2025

Thomas

Really amazing and restful stay. We stayed for three nights and felt very refreshed after the stay, having experienced the delicious food offered and enjoyable activities (we did the early morning canoeing, aerial stretching and rented a bike to cycle around the lake).

This hotel is not for people squirmish about bugs or those looking for extreme lux. This hotel is for people seeking lush greenery, great views, and taking time to detach and relax.

Partner

10/10

Exceptional

10 Jun 2025

Patrick Nicholas

Had a really great time, the location & amenities were perfect. Had a nice unobstructed v

10/10

Exceptional

06 Jun 2025

Josef

Magical hotel with views of Fuji (if you are lucky).

Shabu shabu hotpot in room was really special for us

Partner

10/10

Exceptional

01 Jun 2025

Erinna

The cabin meals were great, our favorite was the shabu shabu. Everyone we interacted with was helpful and kind!

Partner

10/10

Exceptional

30 May 2025

Ciaran

Whole experience was amazing. Property was in a beautiful setting overlooking Fujisan and lake Kawaguchiko. Service provided by staff was beyond my expectations, care and attention to detail in everything from the check-in experience to organising our meals and activities was excellent.

Leisure Partner

10/10

Exceptional

19 May 2025

Michael

Very artistic place. Truly excellent staff. The nature of the hotel supported our hiking trip. Also, the views from the property are stunning and unique. Additionally, we loved the food.

Partner

10/10

Exceptional

10 May 2025

Andrew

Hotel room is super nice. We were lucky to see Mt Fuji, wow.
Staff is amazing, nice and hard working.

Property itself is far from Kawaguchiko town, and cannot get off the hotel property without a drive from staff.

Cannot give it less than 5 stars because of that view from our room.

Leisure Partner

10/10

Exceptional

09 May 2025

Richard

georgeous hotel and amazing staff

Leisure Partner

10/10

Exceptional

04 May 2025

BRADLEY

Amazing stay

Partner

10/10

Exceptional

03 May 2025

Stelios

Amazing place with a spectacular view of Mount Fuji

Partner

10/10

Exceptional

29 Apr 2025

Michael

The property is amazing. So beautiful, peaceful and serene. Aside from the that, the staff could not have been nicer and more accommodating. What a great stay.

Leisure Self

10/10

Exceptional

26 Apr 2025

Linda

This property was fantastic. With inspirational views of Mt. Fuji from every room, to the peaceful surrounding forest, it was exactly what we were looking for, especially after the hustle and bustle of Tokyo. The food was delicious and the staff went above and beyond to make our stay exceptional. The shabu shabu hot pot dinner on our porch with the view of Mt. Fuji was one of the best dining experiences I've ever had.

Leisure Family

10/10

Exceptional

25 Apr 2025

Desiree

The staff were amazing! They greeted us and helped us with our luggage as we were taken to our room. We had a clear view of mt Fuji on our first day as the sky was clear. We had the meat shabu for dinner and it was such a vibe and was definitely worth it. Don’t get the red wine broth shabu tho. It’s an acquired taste. We also ate breakfast at the restaurant available. It was a hike but I think you can call the hotel van to take you up there. the restaurant food selection was ok. The pumpkin soup was the only thing that we liked. On our second morning, we ordered the breakfast bread box which had soup, bread, chicken salad and coffee and rlly hit the spot before we had to check out of our rooms.

10/10

Exceptional

24 Apr 2025

Anders

Amazing hotel with fantastic views of Mt fuji. Loved everything about our stay here.

Partner

10/10

Exceptional

15 Apr 2025

Peter

Very good guest experience

Leisure Family

10/10

Exceptional

14 Apr 2025

Nicole

Hoshinoya Fuji is just so beautiful and serene. We stayed for two nights and had the most comfortable bed we slept in during our long trip to Japan. Service was very quick and gracious, always there to book a cab for us (no uber in this area) or bring us an in-room curry at the last minute. Donald hooked us up with amazing recommendations for hiking Mt Fuji and Aokigahara Forest. The breakfast and dinner prepared by the hotel were plentiful and delicious. The walls in our room were a little dirty seemingly from people’s suitcases rubbing against them but overall the room was absolutely incredible with a stunning view of Mt Fuji, very quiet and comfortable. There were also outdoor backpacks to rent for free that had things like binoculars, cushions, and little fig/granola type bars in them, which was great so that we didn’t have to use our travel backpacks!

Our favorite feature of this hotel was the patio set up with had a table on it flanked by large cushions and lined with a heated blanket that we fell asleep sitting at the first night! It is the size of a bed and just as comfortable/warm, but outside!! We loved it!

The only things we would change are 1) the shower - it’s a handheld in a bathtub that makes it really easy to spray water all over the bathroom if you’re not careful… maybe just add a normal shower head? The pressure and temperature were great though. And 2) an outdoor hot tub! 😆

Thanks for a great stay, Hoshinoya!

Leisure Partner

10/10

Exceptional

28 Mar 2025

HWAYOUNG

환상적인 후지산뷰

멋진 전망과 룸컨디션, 훌륭한 고객응대서비스 모두만족스럽습니다. 단지 체크인과정이나 이동 동선이 번거롭네요

Friends_and_family Family

10/10

Exceptional

10 Mar 2025

Jodie

Lovely place

10/10

Exceptional

28 Feb 2025

Marie-Josee

This place offers a very unique experience with spectacular views of Mount Fuji, which are even better than what the website shows. The staff is very friendly and polite, and the food exquisite. I would go back anytime.

Leisure Friends

10/10

Exceptional

20 Feb 2025

Priscilla

Tranquil, relaxing stay with nature and views

My favourite stay ever! If you like somewhere quiet, with some tranquility, relaxation and nature, this is perfect. The view of Mt Fuji with the kotatsu under the night sky made this so memorable. However, keep in mind that the location is remote, so is more ideal as a stay within the properties. You can get a taxi in and out, but can be a bit of a hassle.

Partner

10/10

Exceptional

11 Feb 2025

Paul

A Life-Changing Experience at HOSHINOYA Fuji

I recently had the privilege of staying at HOSHINOYA Fuji, and I can say with absolute certainty that it was a truly life-changing experience. From the breathtaking views to the exquisite attention to detail, every moment spent here was unforgettable—but what made it truly special was the kindness of the staff.

A special thank you to the individual who delivered my cheese and fruit platters and wine on February 10, 2025. The genuine kindness, warmth and care in her service made it feel like more than just a meal—it was a gesture of hospitality that spoke volumes.

That same evening, I had the pleasure of sitting and speaking with her during the movie screening. That simple act of connection, of shared conversation and kindness, was a highlight of my stay. It’s rare to find such heartfelt engagement, and I am deeply grateful for that moment. Truly made this Canadian in a foreign place, feel welcome and calm. I. Alignment with the beautiful scenery!

HOSHINOYA Fuji is not just a destination; it is an experience of tranquility, beauty, and human connection. The staff here don’t just provide service—they create memories, and for that, I cannot thank them enough. I leave with a full heart, clear mind and a profound appreciation for the kindness that defines this incredible place.

To the entire team: thank you for your warmth, generosity, and for making my stay something I will cherish forever.

Business_and_leisure Self

8/10

Excellent

14 Jan 2025

NORIHITO

Perfect escape! Perfect view of Mt. Fuji

Leisure Friends

10/10

Exceptional

08 Dec 2024

Sarah

My stay at Hoshinoya Fuji was truly unforgettable! We were graced with a beautiful view of Mt. Fuji throughout our stay, and on our last day, we were lucky enough to see it in its full, clear glory—a moment I’ll cherish forever. The staff were impeccable—welcoming, attentive, and consistently ensuring every aspect of our experience was perfect. From the stunning scenery to the exceptional hospitality, everything exceeded our expectations. I’ve already recommended Hoshinoya Fuji to my friends, who are eager to visit, and I’m looking forward to returning myself. It’s a truly magical retreat!

10/10

Exceptional

22 Oct 2024

James

Beautiful view and experience

Leisure

10/10

Exceptional

27 Jul 2024

Nicholas

Fantastic views of Mt Fuji. Great hotel for a couple of nights to chill out after a trip to Tokyo.

Leisure Partner

8/10

Excellent

15 Jul 2024

Vladimir

We enjoyed it

It is very beautiful place snd it would be 100% relaxing if there will be more flexibility with booking restaurants and other activities. We stayed three nights and were unable to go to restaurant of our choice. Otherwise, staff was very friendly and helpful, view of Mt. Fuji from balcony was wonderful when weather was right.

Partner

8/10

Excellent

11 Jun 2024

Sui Wah

The view was excellent. But we needed to have hotel car from hotel (in the middle of mountain) every time, so we had to return to hotel quite early.

10/10

Exceptional

06 Apr 2024

Winnie

Location of hotel is excellent for full view of Mt Fuji. However, it may be tricky to locate if you are taking public transport. Staff are friendly and service is excellent. Not for travellers who are in a rush. Take time to enjoy the peace, tranquil and refresh oneself.

Leisure Family

6/10

Pleasant

19 Mar 2024

Jessica

The staff were wonderfully friendly and helpful.

Unfortunately the 1 day/2 nights we spent here were rainy days. Our canoe experience was cancelled of course. And after half a days time, we felt very restless and a bit trapped. The compound overall is quite small. We thought we could take a hike in the drizzle but there were not any paths through the trees, as advertised on their map. We walked up and down the compound (a lot of stairs) to find a trail but the trails were either blocked off (due to rain) or non-existent. No trails were clearly marked.

To get in and out of the compound you need to ask the staff to drive you a short distance to a lower parking lot area, where then you would have to call a cab to go \"into town\". Given that we were there for a such a short time and had a scheduled dinner and 1 mid-day activity (the smoking workship), it didn't make sense for us to make the trek out of the compound.

The smoking workshop was not so much of a \"workshop\" but a quick 15 min. demonstration of woodchips, tabletop smoker, with a charcuterie board. It left much to be desired.

The in-room shabu shabu and sukiyaki was delicious and the highlight of our stay. I do wish however, the vegetable pairings were different for the two meals but I understand that it's local ingredients. Eating on the balcony under the heated blanket was also the most unique experience of Hoshinoya.

We also never got to see Mt. Fuji due to the weather.

Leisure Partner

10/10

Exceptional

07 Mar 2024

Julie

Simply wow!

One of the most memorable places I have ever stayed. Stunning architecture and the view - wow! The staff couldn’t have done more for us and the attention to every small detail was exceptional.

Partner

10/10

Exceptional

22 Oct 2023

Jee Kwang

I had an amazing experience at Hoshinoya, a resort that truly immerses you in relaxation. The view of Mount Fuji is nothing short of magnificent and majestic.

Leisure Partner

10/10

Exceptional

19 Oct 2023

Mathew

10/10 experience. Beautiful hotel with amazing service. Highly recommend. If you stay here I suggest dining in. The hotel is a bit remote so best to make use of on site dining and their many activities.

Leisure Partner

8/10

Excellent

21 Sep 2023

Lin

Beautiful hotel, but was surprised that so many things were chargeable, wished that it came with some more affordable dining options, or at least transport to town made available.

Leisure Family

10/10

Exceptional

19 May 2023

Rabbit

Very friendly staffs and we had a super satisfied experience.

Leisure Partner

10/10

Exceptional

24 Apr 2023

Hong

Best view and services

Leisure Family

10/10

Exceptional

18 Apr 2023

Laraine

Most amazing view very friendly helpful staff loved my 3 days there in the forest

Leisure Family

10/10

Exceptional

22 Dec 2022

Ho Yi

Love everything of the property, the Fuji view is absolutely amazing, staffs have been really helpful, we had a great time here

Leisure Partner

10/10

Exceptional

21 Nov 2020

Mona

The spectacular views of Mount Fuji from our room and the lovely balcony with a fireplace.
Being in the forest and surrounded by nature was delightful. The service and staff were amazing.

Leisure Partner

10/10

Exceptional

31 Oct 2020

Elisa

Amazing stay experience with the breathtaking view of Lake Kawaguchi and the magnificent Mt. Fuji from your room literally in and out.
The room was tidy and spacious with the ceiling tall window and the comfortable terrace sofa. The staff and the service was very friendly, approachable yet has a first class detailed hospitality. The property was highly designed well on how you spend the time in both in the room and in the woods by the nature. Definitely recommend for any group if any age!!

Leisure Friends

10/10

Exceptional

28 Mar 2020

Zonghan

Beautiful experience!

Friends_and_family Family

10/10

Exceptional

12 Feb 2020

Verified traveler

Excellent service and absolutely good viewing Fuji mountain!

Leisure Family

10/10

Exceptional

16 Jan 2020

Verified traveler

The mountain Fuji view was spectacular. It is something that has to be experienced, because words can’t really describe it. The facilities and stuff were excellent, and a 2 nights stay would be good enough to enjoy the place.

Friends_and_family Family

10/10

Exceptional

18 Dec 2019

Helen

Full view of Mount Fuji

Excellent hotel location that provides full view of Mount Fuji. Staff are friendly and helpful. Food is of good quality, especially the beef shabu shabu. Music performance in Cloud Terrace was enjoyable but wish it was longer.

Self

10/10

Exceptional

02 Dec 2019

Mira

We had an unforgettable sweets stay here!

We had an unforgettable sweets stay here!
We felt happy enjoy with the warm and thoughtful services and the smiley face with all the staff. Especially the surprise cake and the flame photo for my birthday, it felts so sweet!
And we do love such a beautiful resort and the fantastic Fuji view, it's a very harmony and great design, it makes we felt it was a perfect stay and we'd love to come back!

Friends_and_family Family

10/10

Exceptional

18 Nov 2019

Verified traveler

Resort in glamping style. View from room is stunning, as well as other area in the hotel. Very photogenic and instagrammable.

Leisure Partner

10/10

Exceptional

09 Nov 2019

Verified traveler

The best hotel in Kawaguchiko!
Highly recommended!

Leisure Family

10/10

Exceptional

08 Nov 2019

Verified traveler

The location was spectacular and the staff went out of their way to make sure we had a positive experience.

Leisure Partner

10/10

Exceptional

04 Nov 2019

Verified traveler

will stay here again next time

Unbelievable view!!! Lots of space to relax and enjoy nature. Bugs may get into your room. But it's glamping, so not a problem.

Friends_and_family Family

10/10

Exceptional

16 Jul 2019

David

Very nice and unique environment! Would be even better if the arrival instruction is clearer. (Late arrival in particular)

Leisure Family

2/10

Poor

13 Jul 2019

Gerassimos

Excessively long check in procedure.

Friends_and_family Family

10/10

Exceptional

24 Jun 2019

Verified traveler

Despite it being cloudy and rainy during our entire stay and not being able to actually see Mt. Fuji, we had a fantastic time at Hoshinoya. It's truly a unique experience and worth every penny in my opinion. The facilities were top notch and staff couldn't have been more pleasant. The food, while definitely on the more expensive end, was very well prepared. I hope to come back someday to actually see Mt. Fuji!

Leisure Family