Kawaguchiko Country Cottage Ban

8/10

Excellent

16 Nov 2023

Michael

Incorrect phone number given but great bus service

They provide an amazing pick-up service with one caveat; they sent the WRONG PHONE NUMBER to call. (The correct number is able to be found on the internet easily, I am just not very smart)
When you call the number they send, it tells you the number doesn't exist.
I had to take a bus up to the place, and then walk uphill in the dark with my luggage for about 20 minutes.

They give you a convenient book that tells you the Bus station information desk can call them. But they didn't send this information in the 3 messages they send you. But they do give you the wrong phone number twice. They should include this information in this email as it will help a lot.

This problem made my experience quite stressful. But it is something they can easily fix. So I still recommend this place. I particularly recommend this place with larger groups, as the cabins are spacious. They are cleaned well, and the kitchen is very convenient for cooking. The bathtubs were good, and the water was nice and hot!! Very hot water, I'm very happy with that.

Partner

8/10

Excellent

17 Apr 2023

Wonjak

The room was very large and had 2 floors, which we can choose either to sleep on normal single bed or futon. It also had two restrooms which was good if you travel with the group.

The hotel served us simple breakfast with breads, veggie soup, juices & coffee at the room which was very nice although it was a bit too much for us.

A few cons here would be the location of each room which is uphill and it wasn't pleasant to drag all heavy luggage to the room while check out time was a bit too early compared to other hotels we stayed.

Leisure Family_with_children

10/10

Exceptional

30 Mar 2020

Pan

It was amazing stay. Clean and comfortable with Fuji Mountain View. We will come again later.

Friends_and_family Family

10/10

Exceptional

11 Feb 2020

Logan

quiet and peaceful with a great view of mt fuji. has a nice bbq at night. the outdoor onsen faces mt muji! great experience

Leisure Friends

10/10

Exceptional

22 Dec 2019

Lai

We were a party of 8. We arrived early before check-in time and the hotel allowed us to drop off our luggage. The check-in was smooth and they have staff who spoken English and Chinese.
We requested for bbq and it was setup in almost no time. We finished the bbq and went into the cottage to warm up for about 30 mins and by the time we came out to clear the pit, the hotel staff had already cleared it.
The cottage was clean and well equipped. We could see Mt Fuji from the front as well as the upper rooms. We did not use the onsen. Overall, we are very happy with our stay. Will definitely consider stay here again especially if the group is big.

Leisure Family

10/10

Exceptional

14 Nov 2019

Verified traveler

Definitely have to come here if you're driving. Forest was just right behind the room, making you relaxed away from the bustling Tokyo.

Leisure Family

8/10

Excellent

09 Oct 2019

GeraldA

Great cottage at the hillside with a fantastic view of the lake and Mt Fuji. Paid breakfast was good and delivered to your cottage at your preferred time.
However, we had to pay extra utilities bill of JPY2640 when we check out of the place. Wasn’t quite expecting that we have to pay these extras though.

Leisure Partner

10/10

Exceptional

31 Jul 2019

Dean

A great place to stay

This place exceeded our expectations; an amazing view from a spacious accommodation, extremely friendly staff, delicious shabu shabu...and all for an amazing prize. I’ll definitely be back with friends.

Family

10/10

Exceptional

28 Jul 2019

Janice

Outstanding place to stay

this was a lovely place for a large extended family holiday. The cottages were really spacious, clean and well equipped. They supplied prepared food for a barbecue one evening and for a crab hot pot on the next evening There was lots of food and it was great sitting out together on the deck cooking drinking and laughing. The staff were excellent and some spoke English our stay could not have been improved. It was good in every way

Friends_and_family Family

10/10

Exceptional

18 Jul 2019

Verified traveler

The place is so beautiful, peaceful. If you want a place to get out of the hustle and bustle of the city, this is it! Fully equipped.

Leisure Family_with_children

6/10

Pleasant

07 Jul 2019

Verified traveler

Nice cottage with Fuji view , unfortunately we can’t see it this time

10/10

Exceptional

20 Jun 2019

Andreas

Great countryside cottage

Quite sad that we arrive at 10 so we miss the onsen there. The environment was amazing, especially when we could see Mountain Fuji from our cottage. The breakfast was also great - it was brought to us in the morning at a time we specified when we check in. The stew tasted fresh and flavourful! After we read the guide, we found out that if we ask the staff at Kawaguchi station, they would notify the hotel and send someone to pick us up. If we have arrived early, we would not be taking taxi instead!

Family

10/10

Exceptional

17 Jun 2019

Nerissa

Fantastic Service

The place was very clean and the amenities are great. There’s a full kitchen and a barbecue area as well. The view would have been amazing if not for the bad weather. I’ll definitely consider this place again for future vacations.

Friends

10/10

Exceptional

13 Jun 2019

Verified traveler

The CP value is super high. Environment is very great. The cottage is so beautiful and neat.

Leisure Family

10/10

Exceptional

25 May 2019

deepa

Amazing property - beautiful location with stunning views of Mt Fuji.

Large cottages with warm.woodden interiors, barbeque areas and gardens

Lot of crockery and kitchen essentials to ensure large family stays.
Great location, staff, interiors, cleanliness

Family

10/10

Exceptional

17 Apr 2019

Verified traveler

Love the size of the cottages and the location. View of Mount Fuji amazing. Bit annoying to have to pay extra for electricity and the hot baths as accommodation is expensive but the hot baths were amazing so worth it in the end. Staff very friendly.

Leisure

10/10

Exceptional

17 Apr 2019

Nattachai

good place, worth a second visit

we love the house which is so spacious and facing the Fuji Mount
only one thing to comment is breakfast. They were nearly similar for our two days of stay. It would be much better if you could change the menu especially the soup

Family

10/10

Exceptional

13 Apr 2019

Attapon

Great for Family Trip

I had very great vacation.
Nice view, services and the room was so large for big family group.
This might be better if the owner had shown the map of rooms's location in the hotel which I can choose the best available one.
(However, luckily, I got a great location one)

Family

10/10

Exceptional

05 Apr 2019

Verified traveler

The cottage very beautiful and well maintained. The only down side is we were arranged to stay in the highest hillside and farthest cottage which can not reach by car and need to climb the stair. It a bit difficult for my parent. Public bath also located very far from my cottage, have to go by the same way and climb the same stair.

Leisure Family

10/10

Exceptional

20 Mar 2019

Hui Yin

Great location to see Mt Fuji - day and night view

Lovely cottage and great location to see Mt Fuji.

Family

10/10

Exceptional

23 Nov 2018

ARTIKORN

nice and cozy cottage with partial Mt.Fuji view. spacious rooms with full function kitchen and BBQ. I recommend this hotel for family trip.

Family

10/10

Exceptional

21 Nov 2018

William

Tuck away in quiet place & very private location. Beautiful view of Mt Fuji & execellent for photos. Convenient stores are just nearby & lots of places of interest to visit.

Leisure Family

10/10

Exceptional

15 Nov 2018

Steven

I was given a chalet with Mt Fuji view. Every morning I have a glimpse before I depart to other sightseeing location. But it’s advisable to have own vehicle for this property. We drove from Tokyo and stay for 2 nights. It’s nearby the Oishi park and music museum. Nice location !!!!

Leisure Family

8/10

Excellent

11 Nov 2018

Verified traveler

Very authentic experience. Rooms not cleaned daily though and bedding was not comfortable.

Partner

10/10

Exceptional

28 Jun 2018

karla

We enjoyed our stay so much that we wanted to extend another day but they had no available rooms. The staff was always very nice and helpful. The place was very relaxing, completely different pace from our first stop Tokyo. A great view of Mt Fuji and we enjoyed sitting in the balcony till late at night. Such a great place to stay if you want to unwind

Family

10/10

Exceptional

24 Jun 2018

SM Cassandra

excellent,

Cottage is excellently clean, service super, provide shuttle to rental car Toyota and picked us up daily.
love the on-sen, get to see Mt Fuji at real close, overall highly recommended. more suitable for family to have rental car, as the place is not quite within walking distance to anywhere. very country side. quiet, serene and green and beautiful with such fresh air !

Family

10/10

Exceptional

29 May 2018

JakkieZed

Wonderful place to stay!

Travelling and staying at Kawaguchiko country cottage Ban was definitely a highlight to our trip. We stayed over night and wished we have of stayed longer. We got the courtesy bus from the station to the cottage with a quick stop at the Supermarket to get supplies for dinner. The bus driver was super helpful & it was fun trying to work out what everything was! The cottages were beautiful, clean & comfortable. The views of Mt Fuji from our balcony were amazing. It was a casual 15 minute stroll to the lake. We were able to take in the view of Mt Fuji, it was so beautiful. If you had time it would be gorgeous to paddle on the lake in the giant swans! The staff at the Cottages were so friendly and accommodating. We would totally recommend to stay here. It is at the quieter end of town; but after the hustle and bustle of Tokyo it was so beautiful. Thanks for having us! We'll be back!

8/10

Excellent

11 Dec 2017

Nai

Excellent view of Fuji-San with good services from staffs.
Good Breakfast if you like bread, coffee and soup.

10/10

Exceptional

26 Nov 2017

Michelle

Met Expectations and Then Some

I had done a lot of research, and Kawaguchiko Country Cottage Ban met my expectations and then some. It was just like in the photos I viewed online. We stayed 3 nights and were able to catch great views of Mt. Fuji from just outside our front door (and also from our cabin, but through the trees). The grounds themselves are very nice as is the onsen, which we used every day. We rented bikes one day and rode all the way around Lake Kawaguchi (about 10 miles). If you have good weather I highly recommend doing that! The town where the cottages are located has some good restaurants. One day we walked to the maple tunnel, waterfront, and all the way back via the area where the shrine is located. All the staff was very friendly and helpful despite limited English (one employee spoke English well, so she helped us the most). We had a hot, western style breakfast delivered to our cabin daily. It was very good, except it was almost exactly the same every time. It would've been nice for it to be different daily. Overall, we loved our stay, which was a relaxing and peaceful way to end out 2-1/2 week Japan trip. We would definitely book KawaguchikoCountry Cottage Ban again!

Family

10/10

Exceptional

17 Oct 2017

Virot

Comfortable Stay

Our stay at Kawaguchiko country cottage Ban was comfortable. We enjoyed our stay here.

Family

8/10

Excellent

05 Oct 2017

Verified traveler

Prior instructions via email and Shuttle service from the train station excellent; location for viewing Mt Fuji sensational; excellent value for money.

10/10

Exceptional

03 Oct 2017

Wai Yin

Very nice cottage,spacious,clean, comfortable

Very nice cottage,spacious,clean, comfortable. With open panoramic view of Fujiyama. They have private spring, we know too late. Next time must check in earlier.

Family

8/10

Excellent

19 Jul 2017

Verified traveler

Perfect place for big family stay!

Overall is perfect for family travel. My only concern were the mosquitos and the dead bee I stepped on when I enter the room. Otherwise it's perfect and I will book again in the future.

Family

8/10

Excellent

20 May 2017

Verified traveler

A great getaway from the busyness of Tokyo

Set on the side of a cliff but closer enough to walk to the lakes edge. Hotel provided bus into town & pickup each day plus a special bus to take anyone to large supermarket for dinner & general supplies. Very friendly & helpful staff who were lovely enough to mail my postcard the following working day . Views of Mount Fuji from our room was stunning. Outside onsen is a must

10/10

Exceptional

28 Apr 2017

bill

Beautiful place, I cant wait to go back.

Family

10/10

Exceptional

24 Apr 2017

Tamara

Mount Fuji Cabin Experience!

We had a wonderful and memorable time here. Our stay here gave us a chance to have a different experience then staying at your normal hotel. Matsui and Reiko were such gracious hosts! They are an asset to the owner of this resort. We were taken to the grocery store at 5:00 at night and also they were more then happy to accommodate us by dropping us off in town and picking us up when they saw us walking back to Resort. The Resort also had everything we needed in order to have a comfortable stay. We had our own cabin. Great experience and we will be back! This place is not for the (Only Hotel, in house restaurant, top luxury client) it is for the clients who want a semi outdoor experience! Loved it!

Partner

10/10

Exceptional

16 Apr 2017

Chakrapob

Good location, superb service, very clean hotel

Everything is perfect here.

Family

10/10

Exceptional

19 Nov 2023

Jutamas

ดีค่ะ แนะนำ

Leisure Family_with_children

10/10

Exceptional

13 Aug 2023

YUMI

雰囲気、ロケーションすごく良かったです。
また次回も行きたいと思います。　子供達も大人も大満足でした。　

Friends_and_family Family

10/10

Exceptional

16 Jul 2023

KOTOMI

犬連れでしたが、快適に過ごせました。
清潔感があり、お部屋も広くよかったです。
また利用したいです。

Leisure Family_with_children

8/10

Excellent

03 May 2023

Masaaki

富士山が目の前に見えます。
また河口湖まで歩いて行ける立地も最高です。

Leisure Pet

10/10

Exceptional

15 Apr 2023

Poothep

บ้านพักหลังใหญ่ดี เงียบ แต่วิวเฉยๆ ไม่ได้อะไรมากเพราะหลังคาบัง อาหารเช้าก็แบบไม่มีไร อย่าคาดหวัง เอาไว้นอนก็รับได้

Leisure Family_with_children

10/10

Exceptional

06 Dec 2022

Verified traveler

大型犬も一緒に室内で過ごすことができたので満足でした。

Friends_and_family Family

2/10

Poor

04 Sep 2022

junko

とても残念

ペット同伴可ということで1泊1棟8万円超えでも申し込みしました。とても楽しみにしておりましたが、建物は古めで、リビング居室はそれぞれ狭め、ソファーも何台もの。全体的に古びたたてもの内装でした。清潔そうな感じでしてが、蜘蛛の巣がそこらじゅうにあったり、TVの裏がものすのく埃がたまってたりで、値段でが高かっただけにガッカリ度がMAXでした。その上、お掃除の方が待機しており、外で写真を撮って荷物を積み終えたら、退出時間前なのに、お掃除入っていいかと言われ、なんだか追い出されたような感じで帰ってきました。とても残念でした。

Friends_and_family Family

8/10

Excellent

07 Aug 2022

M ariko

子供と孫との夏休み

10人の貸別荘を予約しましたが、当日受付をしたら、18人用の棟に変更してくれて、超ラッキーでした。3家族大人4人孫3人だったので、広くて快適でした。
コロナ禍で露天風呂が使用禁止だったのが、残念でしたが、花火大会もデッキから見れて良かったです。
だだ、掛け布団にカバーがなかったのが残念でした。
ファミリーには快適だと思います。孫達もまた来たいと言ってたので。

Friends_and_family Family

8/10

Excellent

06 Aug 2022

MAKOTO

BBQを楽しみ河口湖の花火も見れてとても良かったです！お部屋も綺麗でしたが、お部屋のカーテンの汚れとお手洗いのにおいが気になりました。あとは満足です！

Leisure Family_with_children

10/10

Exceptional

04 Aug 2022

??

チェックインの説明は海外の方でしたが丁寧で対応も素晴らしかった。

10/10

Exceptional

03 May 2022

keiko

全てのバランスが丁度良い感じで、絶景で又来たいと思いました！

Leisure Family

10/10

Exceptional

19 Feb 2022

Ryo

総合的に大変満足しました。

Leisure Friends

10/10

Exceptional

12 Oct 2021

トモミ

綺麗で
素敵でした。

Leisure Friends

8/10

Excellent

25 Sep 2021

Chiemi

スタッフの方の対応は良かったです。
しかし、お部屋の中が臭っていたり、
お部屋の食器棚が臭く、
棚の中に死んだ虫がいたり、
ベッドの上に緑色の小さな虫がいたのが
がっかりでした。
網戸も穴が空いている箇所があったり、
お部屋の老朽化のせいか、汚れが目立つ箇所が
多く見受けられました。
お天気に恵まれ、
久しぶりに家族で楽しめたので、良かったです。

Leisure Family

8/10

Excellent

28 Aug 2021

norio

2泊しましたが、2日目もバーベキューをやりたいと申し出たら追加料金がかなり発生すると言われ断念しました。

2日分の料金に差は無いのに初日しかバーベキューはやれないのは残念でしたし意味不明でした。

Leisure Partner

10/10

Exceptional

23 Aug 2021

Verified traveler

とても綺麗で管理人さんの対応も良かったです。また利用したいです。

Leisure Friends

10/10

Exceptional

19 Jul 2021

Verified traveler

全て最高！

全て完璧でした！今までの宿泊施設で1番！また必ず行きます！

Friends_and_family Family

8/10

Excellent

19 Jul 2021

Verified traveler

静かで、ペット家族とゆっくり休養出来ました

Leisure

10/10

Exceptional

03 May 2021

Verified traveler

施設はとても綺麗で、雰囲気も良かったです。
BBQも食材だけ持ってけば良く、食器、割り箸もコテージ内に全て準備されていたので非常に楽でした。

Leisure Friends

10/10

Exceptional

07 Apr 2021

Verified traveler

また来たい！

広々としていて、とても快適に過ごせました！

Friends_and_family Friends

10/10

Exceptional

05 Jan 2021

Hideki

とても良かったです！！
次は女の子といって楽しみたいと思います！

Leisure Friends

10/10

Exceptional

30 Dec 2020

Akihiro

過ごしやすくて、とても良かったです。

Leisure Family_with_children

10/10

Exceptional

01 Nov 2020

Verified traveler

清潔で、ホテル側の配慮？でアップグレードしてくださり、皆大変喜んでいました。
良い記念となりました。
有難うございました🙇‍♂️

Friends_and_family Family

8/10

Excellent

18 Oct 2020

kengo

凄く素敵でした。店員さんの愛想も良いです

Leisure Friends

6/10

Pleasant

25 Jul 2020

Verified traveler

コテージはとても綺麗で過ごしやすかったです。朝食はコテージまで運んでいただき、美味しくいただきました。
混んでいたのとGotoの説明があり、チェックインに時間がかかりましたが、

10/10

Exceptional

18 Jul 2020

yoyo

室内もとても綺麗で快適に過ごしました。

Friends_and_family Family_with_children

10/10

Exceptional

06 Jul 2020

kouichirou

久しぶりの家族旅行

眺め抜群。初めての家族での富士山。美味しい食事、広い部屋、申し分の無い楽しい旅をありがとう。

Friends_and_family Family

10/10

Exceptional

25 Feb 2020

CHU

屋非常好，只是因路不太好走，因為屋子在最高地方，路太斜，車上斜路有點似過山車，其它都非常滿意，員工非常友善。

Leisure Family

10/10

Exceptional

19 Feb 2020

Verified traveler

環境很美，可望到富士山！
獨立式別墅，又大又整潔，可於屋內自行煮食或BBQ，爐具齊全，有大雪櫃
有室外溫泉、自助洗衣，因落雪而未有浸溫泉，很可惜！
另外，staff 英文溝通很好，而且會幫忙車行李到別墅門口
適合自駕遊
建議至少住上兩天

Leisure Family_with_children

10/10

Exceptional

01 Jan 2020

Jim

You can see the spectacular Mt. Fuji when you wake up. The cottage is spacious, you can enjoy cooking in the cottage. The staff is friendly and helpful. It is suitable for the guests with car.

Leisure Family

8/10

Excellent

25 Dec 2019

jennyleeac

設備上乘，略欠窩心

整体不錯，設備上乘，可望富士山，住兩晚沒有執房，可能是基於環保，如厨房多一把可切菜昀刀，及多一樽鹽更佳(问有無鹽時，只請你買一樽貴百分之五十)，心裹有些
一覺得不昱味兒，不是钱的問題，这是小瑕疪

Partner

10/10

Exceptional

12 Dec 2019

Verified traveler

ห้องพักดีกว้างขวาง สะอาด มีครัวให้ บรรยากาศดี วิวดีเห็นฟูจิเลยชอบมากจะกลับไปพักอีก

Leisure Friends

10/10

Exceptional

12 Dec 2019

Hung hsun

無與倫比

太棒的獨棟木屋~應該把在河口湖地區的宿泊都留在這

Friends_and_family Family

10/10

Exceptional

21 Nov 2019

Verified traveler

露台可望富士山，非常美麗！屋內各樣設施都非常好，乾淨企理！廚房煮食用具齊備，可揸車到超市買回來煮吃，度過愉快的兩晚！

Leisure Family

10/10

Exceptional

17 Nov 2019

gilles

Superbe vue sur le mont Fuji

Pick up gratuit à la gare. Bungalow très confortable et vue imprenable sur le mont Fuji que nous avons découvert petit à petit arrivés sous une pluie battante.Bon petit déjeuner délivré au bungalow. La dame de la réception était particulièrement sympathique.

Friends_and_family Family

10/10

Exceptional

15 Nov 2019

Verified traveler

ที่พักเห็นภูเขาฟูจิชัดมาก พื้นที่กว้างขาง สิ่งอำนวยความสะดวกครบครัน สะอาดสะอ้าน บรรยากาศดี อากาศดี น่ามาพัก ดหมาะสำหรับครอบครัวและกลุ่มเพื่อนๆ

Leisure Family

10/10

Exceptional

30 Oct 2019

Verified traveler

文句なし、とても良かったと思います。

Friends_and_family Family

10/10

Exceptional

03 Oct 2019

Yan Yin

Recommended by friend about this accom. Well very different from our past experience staying at japan. Very enjoyable experience living in the cottage house with bbq set up outside your cottage. You could see mt Fuji out your window! Breakfast is simple you can get more food near supermarket if you have a car to drive. Most preferable if you have a car. You can rent bicycles here and do a loop at the lake.

Family